Epson ESC- Manuals
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User Manual Epson ESC
Summary
2 Cautions • No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. • The contents of this document are subje...
3 For Safety Key to Symbols The symbols in t h i s ma nu al are i de nti f i ed by t he i r level of i mpor t a n ce, as def in ed below. Read t he follow ing caref u lly before ha n dl ing t he prod u c t . WARNING You must follow warnings carefully to avoid serious bodily injury. CAUTION Provides ...
4 Warnings WARNING • To avoid risk of electric shock, do not set up this product or handle cables during athunderstorm • Never insert or disconnect the power plug with wet hands. Doing so may result in severe shock. • Handle the power cable with care. Improper handling may lead to fire or electric s...
5 Cautions Restriction of Use Whe n t h i s prod u c t i s u sed for appl i ca ti o n s req ui r ing h ig h rel i ab i l it y/safe t y, s u ch as t ra n spor t a ti o n dev i ces rela t ed t o av i a ti o n , ra i l, mar in e, a ut omo ti ve, e t c.; d i sas t er preve nti o n dev i ces; var i o u s...
6 About this Manual Aim of the Manual Th i s ma nu al was crea t ed t o prov i de in forma ti o n o n developme nt , des ign , a n d in s t alla ti o n of POS sys t ems a n d developme nt a n d des ign of pr int er appl i ca ti o n s for developers. Manual Content The ma nu al i s made u p of t he f...
7 Contents ■ For Safety ............................................................................................................................... 3 Key to Symbols ......................................................................................................................................
Chapter 1 Product Overview 11 1 Product Overview Th i s chap t er descr i bes fea tu res a n d spec i f i ca ti o n s of t he prod u c t . Features Printing • H ig h speed rece i p t pr inting i s poss i ble (150 mm/s max i m u m). • Sh i f ting from 80 mm w i d t h paper pr inting t o 58 mm w i d t...
12 Others • Var i o u s in s t alla ti o n layo ut s (hor i zo nt al, ver ti cal, a n d wall-ha nging in s t alla ti o n ) are selec t able. • Sof t ware & Doc u me nt s D i sc i s in cl u ded co nt a ining dr i vers, uti l it y sof t ware, a n d ma nu als. • Op ti o n al b u zzer unit i s ava i...
Chapter 1 Product Overview 13 1 Product Configurations Interface • USB int erface model Colors • ECW (Epso n Cool Wh it e) • EDG (Epso n Dark Gray) Accessories Included • Roll paper (for opera ti o n check) • Power sw it ch cover • Power sw it ch wa t erproof cover • Wall ha nging bracke t • Screws ...
14 Part Names and Functions 1 Power Switch T u r n s t he pr int er o n or off. The marks o n t he sw it ch: ( : OFF/ : ON) 2 Power Switch Cover I n s t all t he power sw it ch cover t ha t comes w it h t he TM-T20 o nt o t he pr int er t o preve nt in adver t e nt opera ti o n of t he power sw it c...
Chapter 1 Product Overview 15 1 3 Control Panel 1 Power LED (green) • L ig h t s whe n t he power s u pply i s o n . • Goes o ut whe n t he power s u pply i s tu r n ed off. 2 Error LED (orange) L ig h t s or flashes whe n t he pr int er i s offl in e. • L ig h t s af t er t he power i s tu r n ed o...
16 Offline The pr int er a ut oma ti cally g oes offl in e un der t he follow ing co n d iti o n s: • D u r ing power o n unti l t he pr int er i s ready • D u r ing t he self- t es t • Wh i le roll paper i s fed u s ing t he Feed b utt o n • Whe n t he pr int er s t ops pr inting d u e t o a paper-...
Chapter 1 Product Overview 17 1 Error Status There are t hree poss i ble error t ypes: a ut oma ti cally recoverable errors, recoverable errors, a n d un recoverable errors. Automatically Recoverable Errors Pr inting i s n o lo ng er poss i ble whe n a ut oma ti cally recoverable errors occ u r. The...
18 Unrecoverable Errors Pr inting i s n o lo ng er poss i ble whe n un recoverable errors occ u r. The pr int er m u s t be repa i red. CAUTION Turn off the power immediately when an unrecoverable error occurs. Error Error description Error LED flashing pattern Memory R/W error After R/W checking, t...
Chapter 1 Product Overview 19 1 NV Memory (Non-Volatile Memory) The pr int er's NV memory s t ores da t a eve n af t er t he pr int er power i s tu r n ed off. NV memory co nt a in s t he follow ing memory areas for t he u ser: • NV g raph i cs memory • User NV memory • Memory sw it ches • R/E (Rece...
20 R/E (Receipt Enhancement) Graph i cs, s u ch as shop lo g os ca n be pr int ed o n t op or bo tt om of rece i p t s by se tting R/E (Rece i p t E n ha n ceme nt ). For in forma ti o n abo ut R/E, see "Se tting t he Memory Sw it ches/Rece i p t E n ha n ceme nt " o n pa g e 39 . User-defin...
Chapter 1 Product Overview 21 1 Product Specifications Printing method Thermal line printing Printing direction Unidirectional with friction feed Paper feed speed Approx. 150 mm/s {approx. 5.91"/s} (continuous paper feeding with the Feed button) Cutting method Partial cut (cutting with one point...
22 Printing Specifications dp i : do t s per in ch *: whe n t he pr int er pr int s w it h t he s t a n dard pr int de n s it y level a t 25°C {77°F}. 80 mm width paper setting 58 mm width paper setting Printing method Thermal line printing Dot density 203 × 203 dpi Paper width Normal mode (initial ...
Chapter 1 Product Overview 23 1 Character Specifications No t e: * : Space be t wee n charac t ers i s n o t in cl u ded. Charac t ers ca n be scaled u p t o 64 ti mes as lar g e as t he s t a n dard s i ze. 80 mm width paper setting 58 mm width paper setting Number of characters Alphanumeric charac...
24 Paper Specifications 80 mm width paper setting 58 mm width paper setting Paper types Specified thermal paper Form Roll paper Size Roll paper diameter 83 mm {3.27 " } maximum Roll paper spool Inside: 12 mm {0.47 " }, Outside: 18 mm {0.71 " } Roll width when taken up 80 + 0.5/-1.0 mm 58...
Chapter 1 Product Overview 25 1 Printable Area 80 mm paper width setting The max i m u m pr int able area of paper w it h a w i d t h of 79.5 ± 0.5 mm {3.13 ± 0.02"} i s 72.1 ± 0.2 mm {2.84 ± 0.008"} (576 do t s) a n d t he approx i ma t e space i s 3.0 mm {0.12"} o n t he lef t s i de o...
26 Printing and Cutting Positions The values above may vary slightly as a result of paper slack or variations in the paper. Take this into account when setting the cutting position of the autocutter. Autocutter blade position Approx. 27.1 Approx. 10.5 Manual-cutter position Center of the print dotli...
Chapter 1 Product Overview 27 1 Electrical Characteristics Note on printing with a high print ratio If pr inting i s co ntinu o u sly performed w it h a h ig h pr int ra ti o, t he overc u rre nt pro t ec ti o n may be ac ti va t ed a n d res u l t in un eve n pr int de n s it y or a low vol t a g e...
28 Environmental Conditions Temperature/ Humidity Operating 5 to 45°C {41 to 113°F}, 10 to 90% RH (See the operating temperature and humidity range below.) Storage -10 to 50°C {14 to 122°F}, 10 to 90% RH (except for paper) Acoustic noise (operating) Approximately 55 dB (bystander position) Note: The...
Chapter 1 Product Overview 29 1 External Dimensions and Mass • He ig h t : Approx i ma t ely 146 mm {5.75"} • W i d t h: Approx i ma t ely 140 mm {5.51"} • Dep t h: Approx i ma t ely 199 mm {7.83"} • Mass: Approx i ma t ely 1.7 k g {3.74 lb} (excep t for roll paper) 140 146 199 [Units: m...
Chapter 2 Setup 31 2 Setup Th i s chap t er descr i bes se tu p a n d in s t alla ti o n of t he prod u c t a n d per i pherals. Flow of Setup Th i s chap t er co n s i s t s of t he follow ing sec ti o n s alo ng w it h t he se tu p flow of t he prod u c t a n d per i pherals. 2. Changing the Paper...
32 Installing the Printer Yo u ca n in s t all t he pr int er hor i zo nt ally o n a fla t s u rface (w it h t he paper ex it o n t op) or ver ti cally (w it h t he paper ex it a t t he fro nt ). Also, yo u ca n ha ng it o n a wall u s ing t he in cl u ded accessor i es. • Take measures to prevent t...
Chapter 2 Setup 33 2 Installing the Printer Vertically Whe n in s t all ing t he pr int er ver ti cally, be s u re t o a tt ach t he in cl u ded co nt rol pa n el label for ver ti cal in s t alla ti o n o n t he roll paper cover, a n d a tt ach 4 r u bber fee t in t he rec t a ngu lar in de nt s in ...
34 Hanging the Printer on a Wall To ha ng t he pr int er o n t he wall, follow t he s t eps below. 1 Attach the included control panel label for vertical installation on the roll paper cover. 2 Install 2 screws (screw diameter: 4 mm {0.16"}, head diameter: 7 to 9 mm {0.28 to 0.35"}) in the w...
Chapter 2 Setup 35 2 3 Remove the installed 2 screws from the printer, install the wall hanging bracket on the printer, and fix it using the screws. R 4 Align the holes in the wall hanging bracket with the screws on the wall, and hook it securely. Screws Wall hanging bracket
36 Changing the Paper Width Yo u ca n cha ng e t he paper w i d t h from 80 t o 58 mm by in s t all ing t he in cl u ded 58-mm w i d t h paper gui de pla t e. Follow t he s t eps below t o cha ng e t he paper w i d t h. 1 Open the roll paper cover. 2 Align 3 projections on the 58-mm width paper guid...
Chapter 2 Setup 37 2 Connecting the Printer to the Host Computer Th i s pr int er i s co nn ec t ed t o t he hos t comp ut er v i a t he USB por t . Whe n a c u s t omer d i splay (DM-D) i s t o be co nn ec t ed, co nn ec t it t o t he hos t comp ut er v i a t he ser i al por t . Connecting the USB ...
38 Connecting to the Power Source Be s u re t o u se t he in cl u ded AC cable. Connecting the AC cable 1 Make sure the printer is turned off. 2 Connect the AC cable to the AC inlet. 3 Insert the AC plug into a wall socket. WARNING • Never insert the AC cable plug into a socket that does not meet th...
Chapter 2 Setup 39 2 Setting the Memory Switches/Receipt Enhancement W it h t he memory sw it ch a n d R/E (rece i p t e n ha n ceme nt ) f un c ti o n , wh i ch are sof t ware se tting s for t h i s pr int er, yo u ca n se t t he var i o u s f un c ti o n s. For a n o ut l in e of t he f un c ti o ...
Chapter 2 Setup 41 2 Release condition of receive buffer BUSY • Releases whe n t he rema ining rece i ve b u ffer capac it y becomes 256 by t es ( initi al se tting ) • Releases whe n t he rema ining rece i ve b u ffer capac it y becomes 138 by t es Roll paper width • 80 mm ( initi al se tting ) • 5...
Chapter 2 Setup 43 2 Optional buzzer Enables/disables • E n ables • D i sables ( initi al se tting ) Buzzer frequency (error) • Does n o t so un d • So un ds 1 ti me • So un ds co ntinu o u sly ( initi al se tting ) Sound pattern (Autocut) Selec t able from Pa tt er n s A t o E I niti al se tting : ...
44 Communication condition of USB interface • USB pr int er class ( initi al se tting ) • USB ve n dor-def in ed class Auto top logo Key-code Selec t able from key-codes of re gi s t ered lo g os Alignment • Lef t • Ce nt er • R ig h t Auto bottom logo Key-code Selec t able from key-codes of re gi s...
Chapter 2 Setup 45 2 Connecting the Optional Buzzer Unit Whe n t he op ti o n al b u zzer unit (model: OT-BZ20) i s co nn ec t ed t o t he drawer k i ck-o ut co nn ec t or of t he pr int er, yo u ca n se t t he pr int er so t ha t it beeps whe n yo u se n d comma n ds, whe n a n error occ u rs, a n ...
Chapter 2 Setup 47 2 Connecting the Cash Drawer Use a cash drawer ha n dled by EPSON or yo u r dealer. Connecting the Drawer Kick-out Cable Co nn ec t t he co nn ec t or of t he drawer k i ck-o ut cable t o t he pr int er. • Do not connect both the optional external buzzer and the cash drawer to the...
48 Drawer Connection Diagram () 8 With shielded Drawer kick-out connector Printer side User side [Drawer kick-out side] Drawer open/close switch Drawer kick-out solenoid Control device 1 2 3 4 5 6
Chapter 3 Application Development Information 49 3 Application Development Information Th i s chap t er descr i bes how t o co nt rol t he pr int er a n d gi ves in forma ti o n u sef u l for pr int er appl i ca ti o n developme nt . How to Control the Printer Use a dr i ver or ESC/POS comma n ds t ...
50 ESC/POS Commands ESC/POS i s t he Epso n or igin al pr int er comma n d sys t em. W it h ESC/POS comma n ds, yo u ca n d i rec t ly co nt rol all t he TM pr int er f un c ti o n s, b ut de t a i led k n owled g e of pr int er spec i f i ca ti o n s or comb in a ti o n of comma n ds i s req ui red...
56 Software and Manuals The follow ing sof t ware a n d ma nu als are prov i ded for appl i ca ti o n developme nt . Printer Drivers Software Manual EPSON Advanced Printer Driver (APD): In addition to ordinary Windows driver functions, this driver has controls specific to POS, such as controls for p...
Chapter 3 Application Development Information 59 3 Setting/Checking Modes Bes i des t he ord in ary pr int mode, t he pr int er has t he follow ing modes t o se t or check se tting s of t he pr int er. • Self- t es t Mode • Hexadec i mal D u mp ing Mode ( pa g e 61 ) • NV Graph i cs I n forma ti o n...
60 Whe n t he pr int er f ini shes pr inting t he pr int er s t a tu s, t he follow ing messa g e i s pr int ed a n d t he Paper LED flashes. (The pr int er i s n ow in t he self- t es t wa it mode.): “Selec t Modes by press ing Feed b utt o n . Co ntinu e SELF-TEST: Less t ha n 1 seco n d Mode Sele...
Chapter 3 Application Development Information 61 3 Hexadecimal Dumping Mode I n t he hexadec i mal d u mp ing mode, t he pr int er pr int s t he da t a t ra n sm itt ed from a hos t comp ut er in hexadec i mal nu mbers a n d t he i r correspo n d ing charac t ers. I t e n ables yo u t o check i f da...
62 NV Graphics Information Print Mode Yo u ca n co n f i rm t he follow ing in forma ti o n by r unning t he NV g raph i cs in forma ti o n pr int mode: • Capac it y of t he NV g raph i cs • Used capac it y of t he NV g raph i cs • U nu sed capac it y of t he NV g raph i cs • N u mber of NV g raph i...
Chapter 3 Application Development Information 63 3 Receipt Enhancement Information Print Mode Yo u ca n co n f i rm t he follow ing in forma ti o n by r unning t he R/E in forma ti o n mode: • A ut oma ti c t op lo g o se tting • A ut oma ti c bo tt om lo g o se tting • Ex t e n ded se tting s for a...
64 Memory Switch Setting Mode I n t he memory sw it ch se tting mode, yo u ca n se t t he follow ing memory sw it ches. Starting the memory switch setting mode Follow t he s t eps below t o r un t h i s mode. 1 Close the roll paper cover. 2 While pressing the Feed button, turn on the printer. (Keep ...
Chapter 3 Application Development Information 65 3 5 Then press the Feed button. (Keep pressing the Feed button until the printer starts printing.) The pr int er s t ar t s pr inting in s t r u c ti o n s for se tting s. Follow t he in s t r u c ti o n s. Af t er o n e se tting has bee n comple t ed...
Chapter 4 Handling 67 4 Handling Th i s chap t er descr i bes bas i c ha n dl ing of t he pr int er. Installing and Replacing Roll Paper 1 Press the cover open lever to open the roll paper cover. 2 Remove the used roll paper core, if any. CAUTION • Do not open the roll paper cover during printing or...
Chapter 4 Handling 69 4 Removing Jammed Paper Whe n a paper jam occ u rs, n ever p u ll o ut t he paper forc i bly. T u r n off t he pr int er power, ope n t he roll paper cover, a n d t he n remove t he jammed paper. When the Roll Paper Cover Cannot be Opened Whe n t he roll paper cover ca nn o t b...
70 3 Turn the knob until you see a triangle in the opening. Th i s re tu r n s t he c utt er blade t o t he n ormal pos iti o n . 4 Install the cutter cover. Triangle Knob
Chapter 4 Handling 71 4 Cleaning the Printer Cleaning the Printer Case Be s u re t o tu r n off t he pr int er, a n d w i pe t he d i r t off t he pr int er case w it h a dry clo t h or a damp clo t h. Cleaning the Thermal Head/Platen Roller Epso n recomme n ds clea ning t he t hermal head per i od ...
72 Preparing for Transport Follow t he s t eps below t o t ra n spor t t he pr int er. 1 Turn off the printer. 2 Disconnect the AC cable from the socket. 3 Remove the roll paper. 4 Pack the printer upright.
Appendix 73 Appendix Specification of USB (Universal Serial Bus) Interface Outline • F u ll-speed t ra n sm i ss i o n a t 12 Mbps [bps: b it s per seco n d] • Pl ug & Play, Ho t I n ser ti o n & Removal USB transmission specifications USB function Status transmission from printer with USB i...
74 Character Code Tables Common to All Pages Whe n I nt er n a ti o n al charac t er se t (See "I nt er n a ti o n al Charac t er Se t s" o n pa g e 118 .) i s USA: • The character code tables show only character configurations. They do not show the actual print pattern. • “SP” in the table ...
118 International Character Sets ASCII code (Hex) Country USA France Germany U.K. Denmark I Sweden Italy Spain I Japan Norway Denmark II Spain II Latin America Korea Slovenia/Croatia China Vietnum Arabia 23 24 25 2A 40 5B 5C 5D 5E 60 7B 7C 7D 7E # $ % * @ [ ] ^ ` { | } ~ # $ % * à ° ç § ^ ` é ù è ¨ ...
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