Epson DLQ-3000+- Manuals

Safety Information Import ant Safet y Inst ruct ions Read all of these instructions and save them for later reference. Follow allwarnings and instructions marked on the printer. ❑ Do not place the printer on an unstable surface or near a radiator orheat source. ❑ Place the printer on a flat surface....

❑ Unplug the printer and refer servicing to qualified servicepersonnel under the following conditions: If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the cabinet damaged; if the printer does not operate normally or exhibits a distinct chan...

For United Kingdom Users Use of options Epson (UK) Limited shall not be liable against any damages orproblems arising from the use of any options or consumable productsother than those designated as Original EPSON Products or EPSONApproved Products by Epson (UK) Limited. Safety information w Warning...

Contents Introduction Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0-1Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0-2How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . 0-3Warnings, Cautions, and Notes . . . . . . . . ....

For Windows NT 3.5x Users . . . . . . . . . . . . . . . . . . . . . . 2-17 Installing the printer driver . . . . . . . . . . . . . . . . . . . . 2-17Using the printer driver . . . . . . . . . . . . . . . . . . . . . . 2-18 For DOS Program Users . . . . . . . . . . . . . . . . . . . . . . . . 2-21 In...

Chapter 4 Controlling the Printer Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4Buttons . . . . . . . . . . . . . . . . ....

Chapter 7 Maintenance and Transportation Replacing the Ribbon Cartridge . . . . . . . . . . . . . . . . . . . . 7-2Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . 7-6 Chapter 8 Troubleshooting Usin...

Appendix B Command Lists and Character Tables EPSON ESC/P 2 Control Codes . . . . . . . . . . . . . . . . . . . . B-2 Barcode command . . . . . . . . . . . . . . . . . . . . . . . . B-3 IBM 2391 Plus Emulation Control Codes . . . . . . . . . . . . . . B-6Character Tables in EPSON ESC/P 2 Mode . . . ...

Introduction Your new EPSON ® DLQ-3000+ 24-pin dot matrix printer offers high performance with a wide range of features in a compactdesign. You will find the same high-quality printing and easeof operation you have come to expect from EPSON printers. Features Here are some of the features that make ...

❑ Color printing with a color-ribbon cartridge (S015067). ❑ Bidirectional communication with IEEE 1284 Nibble Modesupport. ❑ Support of advanced EPSON ESC/P 2  commands and IBM ® 2391 Plus emulation ❑ An advanced control panel, including a display screenthat provides you with current printer curren...

Chapter 6, “Using Printer Options,” contains detailedinformation about installing and using these options. How to Use This Manual This manual provides illustrated, step-by-step instructions forsetting up and operating your printer. Chapter 1 “Setting Up the Printer” contains information onunpacking,...

Chapter 1 Setting Up the Printer Proof Sign-off:Takata _______ Kimura _______ Grady _______ Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . 1-3 Assembling the Printer . . . . . . . . . . . . . . . . . . . ...

This chapter describes how to set up your printer and connectit to your computer. Unpacking t he Print er Besides this guide, your printer box should include EPSONprinter software disks, a Notice Sheet, and the following items: Note:Depending on your printer model, the power cord may bepermanently a...

c Caution: ❑ Be sure to remove all protective materials before you turnon the printer. ❑ There are several models of the printer designed fordifferent voltages, and it is not possible to adjust theprinter for use at another voltage. If the label on the back of the printer does not show the correct v...

❑ Avoid using or storing the printer in places subject to rapidchanges in temperature and humidity. Also keep it awayfrom direct sunlight, strong light, heat sources, or excessivemoisture or dust. ❑ Avoid places subject to shocks and vibrations. Note for French-speaking users: Placez l’imprimante pr...

Assembling t he Print er Installing the ribbon cartridge Before installing the ribbon cartridge, make sure that the powercord is not plugged into an electrical outlet. To install the ribbon cartridge, remove it from its packagingand then follow these steps: 1. Hold the center of the front edge of th...

Attaching the paper guides To attach the front and rear paper guides, follow these steps. 1. Slide the edge guides slightly to the center. Hold the front paper guide horizontally with both hands. Slide the slots onboth sides of it onto the mounting pegs in the printer asshown below. Then lower it un...

Plugging In the Printer 1. Make sure the printer is turned off. The printer is off when the N side of the power switch is pressed. 2. Check the label on the back of the printer to make sure its voltage matches that of your electrical outlet. Also makesure the plug on your printer’s power cord matche...

Connecting the Printer to Your Computer Your printer has two separate interface connections: anIEEE-1284 compatible parallel interface and an EIA-232D serialinterface. See page A-18 for more information. If your computer requires a different type of printer interface,see page 6-11 for a list of comp...

serial interface Tighten the screws on both sides of the connector. Note:If the screws that come with the cable do not fit into the connectorlock nuts on the interface, replace the lock nuts with the optionallock nuts provided with the printer. 3. If your cable has a ground wire, connect it to the p...

Chapter 2 Setting Up Your Software Proof Sign-off:Takata _______ Kimura _______ Grady _______ Norum _______ For Windows 95 Users . . . . . . . . . . . . . . . . . . . . . . . 2-2 Installing the printer driver using My Computer . . . . . . 2-2Installing the printer driver using plug-and-play . . . . ...

The EPSON printer software that comes with your printerincludes the printer driver software, a status monitor utility foruse with Windows 95, and two DOS-based utilities. A printer driver is software that allows your computer tocontrol the printer. You need to install the printer driver soyour softw...

3. Double-click the Setup.exe icon, then select your printer icon in the EPSON Printer Driver Setup dialog box shownbelow. Click OK and follow the on-screen instructions. Note:When you install your printer driver, the EPSON Label Form utilityprogram is also installed. For information on accessing th...

To use the printer as the default printer for Windows 95applications, select Yes . ( No is the default setting.) 10. Click the Finish button. The program copies the files to your hard disk and adds an icon to the Printers folder using theprinter model name or the name you selected. Once you install ...

Installing EPSON Status Monitor 2 After you have installed the printer driver for Windows 95,follow the steps below to install the EPSON Status Monitor 2utility program. Note:Install the printer driver before installing the Status Monitor utility.If you already installed the Status Monitor before th...

For W indows 3.1 Users Installing the printer driver using Program Manager Follow the steps below to install the printer driver for Windows 3.1. 1. Make sure Windows 3.1 is running and the Program Manager window is open. 2. Insert the Disk 1 of your printer driver software in a disk drive. 3. Choose...

5. Select your printer and click OK . The installation program begins copying the printer driver files.After a fewmoments, the installation program creates the EPSONprogram group in Windows. 6. When the installation is complete, click OK to exit the installation program. Windows will now use the EPS...

To access the printer driver settings, select Print Setup or Print from the File menu of your application software. If you choose Print Setup , you see your application’s Print Setup dialog box, where you can make settings for paper size, paper source, andorientation. Some applications also feature ...

Checking and changing print er driver sett ings Before printing, check that the printer driver settings areappropriate for the kind of document you want to print, andchange settings as needed. When you are finished makingchanges, click OK to apply the settings, or click Cancel to cancel your changes...

❑ Intensity Control Move the slider to make your printout lighter or darker. Once you’ve checked your printer driver settings, you areready to print. If you have any trouble while printing, seeChapter 8, “Troubleshooting.” For W indows NT 4.0 Users Installing the printer driver Note:Printer driver i...

❑ Color Appearance Select Gray Scale or Color . Advanced menu ❑ Paper/Output Check the Paper Size , Orientation , and Paper Source settings you made on the Page Setup menu and change them if necessary. Select the paper source andthen choose paper size from the ChangeSetting list box. ❑ Graphic Selec...

For W indows NT 3.5x Users Installing the printer driver Note:Printer driver installation may require network administrationprivileges. Ask your network administrator for more details. 1. Make sure Windows NT 3.5x is running and the Program Manager window is open. 2. Insert the Disk 1 of your printe...

For DOS Program Users Installing the printer driver To install a printer driver in most DOS applications, you mustselect the printer you are using during the installation or setupprocedure. Choose the EPSON DLQ-3000+ printer at the appropriate stepin the procedure. If the list in your application do...

Note:If your application does not list a suitable alternative, contact thesoftware manufacturer to see if an update is available. Using the printer utilities The following DOS utilities are included with the printer: ❑ EPSON Remote! allows you to change the printer’s defaultsettings from your comput...

Accessing the print er utilit ies To access the EPSON utilities, follow these steps: 1. From the DOS prompt, make sure the current directory is drive C. 2. To access the EPSON Remote! utility, type PRNSET , and press Enter . To access the EPSON Label Form utility, type EPUTIL\EPLABEL , and press Ent...

Chapter 3 Paper Handling Proof Sign-off:Takata _______ Kimura _______ Grady _______ Selecting a Paper-Feeding Method . . . . . . . . . . . . . . . . 3-2 Paper-feeding methods and paper types . . . . . . . . . . . 3-3Setting the paper release lever . . . . . . . . . . . . . . . . . 3-4 Adjusting the ...

Your printer can print on a wide variety of paper types,including single sheets, continuous paper, multi-part forms,labels, envelopes, postcards, overlapping forms, andcontinuous forms with labels. This chapter explains how to usethese paper types with your printer. c Caution:Do not use paper that i...

Paper-feeding methods and paper types Basically, there are two types of paper and four methods forloading, or feeding paper. The table below shows therelationship between paper types and paper-feeding methods,as well as paper loading and ejecting orientation. Paper path Releaseleverposition Continuo...

Setting the paper release lever You can set the paper path you want to use by adjusting thepaper release lever. The paper release lever has three positions: for tractor feeding, for single-sheet feeding and for paper release, as described below. Single-sheet feeding position − for loading single she...

Adjusting the Paper Thickness Lever You can get the best printing quality by adjusting the paperthickness lever according to the type of paper you use. Usually, set the paper thickness lever to the AUTO position as shown below; your printer automatically adjusts itself to thethickness of the paper l...

Using Single Sheet s Your printer can print on single sheets of paper from 92 to420 mm (3.6 to 16.5 inches) wide. See page A-4 for detailedsingle-sheet paper specifications. You can load one sheet of paper at a time in the front or rearpaper guide, or you can load a stack of paper in the optionalcut...

Loading single sheets from the rear 1. Make sure the front and rear paper guides are attached. 2. Push the paper thickness lever to the single-sheet position. 3. Pull out the front paper guide extension until it is fully extended if you plan to stack the printed sheets. 4. Turn on the printer. The P...

Using Continuous Paper Your printer can print on continuous paper from 101.6 to 406.4 mm (4.0 to 16.0 inches) wide. You can load continuouspaper from the built-in tractor unit. Note:See page A-5 for detailed specifications on continuous paper. Positioning your continuous paper supply When you load c...

Loading continuous paper with the tractor 1. Set the paper release lever to the tractor position, as shown below. 2. Slide the front edge guides as far apart as they can go. Me-40 Me-41 L Maple Rev.D A5 size Chapter 3 97/06/17 pass 0 3-14 Paper Handling

7. Slide the center paper support to the middle between the two sprocket units. 8. Open the sprocket covers. Me-43-4 sprocket cover Me-44 3 R Maple Rev.D A5 size Chapter 3 97/06/17 pass 0 Paper Handling 3-17

Note:If you need to adjust the position of the paper after it is loaded, see“Adjusting the printing position” on page 3-38. To move and save theloading position of the paper, use the SelecType “T-Margin Tractor”setting. For information on SelecType settings, see page 4-8. Using the tear-off function...

Using the Tear Off butt on When using the tractor, you can use the Tear Off button to advance continuous paper to the tear-off position; follow thesteps below. 1. Make sure printing has finished. Then press the Tear Off button. The printer advances the paper to the tear-off edge. 2. Tear off all pri...

Using auto t ear-off mode When you turn on the auto tear-off function with SelecTypesetting or EPSON Remote!, the printer advances continuouspaper to the tear-off position when you finish printing. c Caution:Always turn off the auto tear-off function in SelecType 2 whenyou use labels; otherwise they...

You can leave auto tear-off mode on even when you are usingsingle sheets because the mode is disabled when you move thepaper release lever to the single-sheet position. Removing continuous paper 1. After you finish printing, press the Tear Off button. The printer advances the paper to the tear-off p...

Using Special Paper Multi-part forms Your printer can print on both single-sheet and continuousmulti-part forms. It can use multi-part forms with up to sevenparts including the original. c Caution:Use only carbonless multi-part forms. Before printing, set the paper thickness lever to the appropriate...

Labels When selecting labels for printing, always choose labelsmounted on continuous backing sheets with sprocket holes foruse with a tractor. Do not use labels on shiny single-sheetbacking, because the backing sheet tends to slip and may notfeed properly. c Caution:Use labels only under normal oper...

To t ear off and eject labels Always tear off and eject labels as described below. c Caution:Never feed labels backward using the Load/Eject button, Tear Off button, or knob on the right side of the printer. Labels can easily peel off their backing and jam the printer. 1. At the back of your printer...

c Caution:Use envelopes only under normal operating conditions. Loading envelopes 1. Make sure that your software settings keep the printing entirely within the printable area. For information about the printablearea, see the paper specifications on page A-10. c Caution:Printing on the edge of an en...

Postcards You can print on a variety of postcards by loading them thesame way you load single sheets—from a rear paper guide orwith the optional cut-sheet feeder. Follow the procedure below. c Caution:Use postcards only under normal operating conditions. Loading postcards 1. Make sure that your soft...

Overlapping multi-part forms This kind of continuous paper provides you with multi-partforms. The page length of the multi-part forms is longer thanthat of the backing continuous paper. So when extended, onepage’s multi-part forms overlap the next page’s multi-partforms as shown below. The thickness...

2. Select Overlapping Form mode using SelecType 2. c Caution: ❑ Printing on the edge of overlapping multi-part formscan damage the print head. ❑ Be sure to select Overlapping Form mode when using this type of paper; otherwise your printer maybe damaged. 3. Follow the instructions in “Loading continu...

Continuous forms with labels This kind of continuous paper has one label on each page. Thisis different from label paper, which consists entirely of labels.When priting on continuous forms with labels, the printer mustadjust the height of the print head for the extra thickness of thelabels. Before p...

2. Press the Paper Select button to select NO.a and make sure the Ready: # a message appears on the control panel display. 3. Follow the instructions in “Loading continuous paper with the tractor” on page 3-14. c Caution: ❑ Printing on the edge of continuous forms with labels candamage the print hea...

3. To print on another type of paper, press the Paper Select button to select NO.0 and make sure the Ready: # 0 message appears on the control panel display. c Caution:Do not leave continuous forms with labels loaded in theprinter between print jobs; they tend to curl and may come offtheir backing s...

Loading overlapping mult i-part forms w ith labels 1. Make sure of the following: ❑ Your software settings keep the printing entirely withinthe printable area. For information about the printablearea, see the paper specifications on page A-13 andA-14. ❑ The paper release lever is set to tractor posi...

Switching Bet ween Continuous Paper and Single Sheet s When using the tractor, you can easily switch betweencontinuous paper and single sheets (including envelopes orpostcards) without removing the continuous paper from thetractor. Switching to single sheets To switch from continuous paper to single...

4. Move the paper release lever to the single-sheet position. Now you can load single sheets from the front or rear paperguide. For details, see “Using Single Sheets” on page 3-7. Switching to continuous paper To switch from single sheets to continuous paper, follow thesteps below. 1. If necessary, ...

The printer automatically advances the continuous paper fromthe standby position to the loading position when it receivesdata. Using the Micro-Feed Feature The micro-feed feature allows you to move paper forward orbackward in 1/180-inch increments, so you can finely adjustthe printing and tear-off p...

Adjusting the tear-off position If your paper perforation is not aligned with the tear-off edge, you can use the micro-adjust feature to move the perforation to the tear-off position as follows: 1. Press the Pause button if the printer is printing. Press the Tear Off button. The Tear Off light comes...

Chapter 4 Controlling the Printer Proof Sign-off:Takata _______ Kimura _______ Grady _______ Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

Display The display shows the following: ❑ Status messages that indicate the printer’s current status,as shown in the following table: Display message Status Ready:# 0 The printer is ready to receivedata from the computer. Printing:# 0 The printer is printing normally. Paused:# 0 Printing is paused....

Lights Power (green) On when the power switch is on and power is supplied to theprinter. Paper Out (red) On when the printer runs out of paper. Pause (orange) On when the printer is not ready to print data, paper is out orjammed, or you press the Pause button to pause printing. Note:Even if the prin...

Tear Off Press this button to feed continuous paper to the tear-offposition. Press it again to feed the paper backward to theloading position. Note:You can turn on the auto tear-off feature using SelecType. For moreinformation, see “SelecType” on page 4-8. u and d Press these buttons briefly to adva...

Other control panel features To use a few of the more advanced functions of this printer,you must hold down the appropriate button while turning onthe printer as described below. Letter-quality self test = LF/FF Performs a letter-quality self test, which helps you determinethe source of some printin...

SelecType This section describes how to use the SelecType mode to makethe printer’s default settings. SelecType overview When you press the SelecType button, you enter the SelecType mode, where you can make the default settings formost of the printer’s functions, such as character tables,margins, pr...

Using SelecType This section describes basic operations in SelecType. Followthese steps to change the default settings: 1. Turn on the printer. 2. Press SelecType to enter the SelecType mode. ❑ Pressing the button once allows you to enter SelecTypeLevel 1. The display shows: SelecType 1 ❑ Pressing t...

Level 1 options This section lists all the settings and options that are availablewhen you are in SelecType Level 1. The options printed in boldin the following tables are the standard factory settings. Settings Options T-Margin Tractor 4.2, … , 8 8.5, … , 33.9 mm, in 1/180-inch increments T-Margn M...

T-margin tract or, manual (rear and forw ard), and CSF You can set different top margins for paper loaded with the pushtractor, by manual feed, and with the optional cut-sheet feeder. Note:When loading from the cut-sheet feeder in Cards and Envelopes modes, the SelecType “T-Margin CSF” setting value...

Level 2 options This section lists all the settings and options that are availablewhen you are in SelecType Level 2. The options printed in boldin the following tables are the standard factory settings. Settings Options Language E English, French, German, Italian, Spanish, orPortuguese Paper Type N ...

A.G.M. (IBM) Turn on the alternate graphic mode (A.G.M.) to make the ESC3, ESC A, ESC J, ESC K, ESC L, ESC Y, ESC Z, and ESC *commands in IBM 2391 Plus emulation mode work the sameway as in ESC/P 2 mode. The A.G.M. feature is available only in IBM 2391 Plusemulation mode. Interface If necessary, sel...

Note:The auto tear-off feature works only after the printer receives a fullpage of data or a form-feed command and it receives no more data fora few seconds. Aut o LF Turn on the auto line feed feature to cause the printer to adda line feed (LF) command to every carriage return (CR)command sent by t...

Type St yles The printer can provide a wide range of type styles combiningdifferent character fonts, widths, and other enhancements. Youcan select type styles using your software or the SelecTypemode. Your software settings override SelecType settings, so itis recommended you make font settings with...

The following shows sample characters for the draft and LQfonts: Fonts Sample High-speed draft Draft Epson Roman Epson Sans Serif Epson Courier Epson Prestige Epson Script Epson Script C OCR-B Epson Orator Epson Orator-S Character spacing Character spacings of 10, 12, 15, 17, 20 cpi (characters per ...

4. Press the d button or the u button until the display shows your desired pitch. 5. Press the r button to select the desired pitch. 6. Press SelecType again; the printer is ready to receive data and print. The available pitches depend on the currently selected font. Seepage A-3 for the pitches avai...

Chapter 5 Using EPSON Status Monitor 2 Proof Sign-off:Takata _______ Kimura _______ Norum _______ Opening and Using EPSON Status Monitor 2 . . . . . . . . . . 5-2 Understanding the EPSON Status Monitor 2 window . . . 5-2Getting detailed printer status information . . . . . . . . . 5-6 Using the Back...

EPSON Status Monitor 2 is a utility program for use withWindows 95 that allows you to monitor your printer’s status,alerts you when printer errors occur, and providestroubleshooting instructions when needed. This chapter tellsyou how to use the Status Monitor to get printer statusinformation and how...

Toolbar Many of the commands available on the EPSON Status Monitor 2 window menus can be accessed directly by clickingthe buttons on this toolbar. If you point to a toolbar button, thecorresponding menu command appears briefly on your screen,and an explanation of the button’s function appears in the...

Status Displays brief messages describing the current status of theprinter. For a detailed description of printer status, double-clickthe printer to open the Printer Status window, and forinformation on using this window shown, see the next section. Job Count Displays the number of jobs waiting to p...

Using the Background Monitoring Feat ure The Status Monitor’s background monitoring feature lets youmonitor your printer more conveniently and efficiently byautomatically checking a selected printer’s status “in thebackground” whenever you are using your computer. Turningon background monitoring for...

Using the background monitoring icon A printer-shaped background monitoring icon appears on thetaskbar after you install the Status Monitor. Double-clicking the background monitoring icon opens theEPSON Status Monitor 2 window. Right-clicking this iconopens a pop-up menu where you can choose to have...

Chapter 6 Using Printer Options Proof Sign-off:Takata _______ Kimura _______ Grady _______ Cut-Sheet Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Installing the cut-sheet feeder . . . . . . . . . . . . . . . . . 6-2Loading paper with the cut-sheet feeder . . . . . . . . . . . 6-5Lo...

This chapter describes how to use optional equipment with your printer, including the cut-sheet feeder and interface cards. Cut-Sheet Feeder The optional cut-sheet feeder C80683 ] gives you easier and more efficient handling of single-sheet paper, single-sheetmulti-part forms, envelopes, and postcar...

7. Hold the cut-sheet feeder horizontally with both hands. Fit the notches on each side of the feeder over the mountingposts on the printer. Lower the cut-sheet feeder until it restson the printer. 8. Plug the cable connector of the cut-sheet feeder in the printer. Me-61n Me-62n L Maple Rev.D A5 siz...

9. Pull out the front paper guide extension completely. Then slide both right and left edge guides all the way to eachside. 10. Turn on the printer and adjust the page size in your software, if necessary. You are now ready to load paper with your cut-sheet feeder asdescribed in the next section. To ...

8. Before printing, make sure the paper release lever is set to the single-sheet position. Also set the paper thickness leverto the appropriate position for the paper loaded in thecut-sheet feeder, as described on page 3-6. In your printerdriver software, select your paper size from the Paper Sizeli...

4. While adjusting the left edge guide to match the width of your paper, insert a sheet of paper between the edgeguides until it meets resistance. Be sure to load your paperprintable side up. After a few seconds, the printerautomatically advances the paper to the loading position.The printer is read...

1. If any continuous paper remains in the printer, press the Tear Off button to advance the paper to the tear-off position. 2. Tear off the printed pages. 3. Press the Load/Eject button. The printer feeds the paper backward to the standby position. The paper is stillattached to the tractor but is no...

If you are not sure whether you need an optional interface orwould like to know more about interfaces, contact your dealer. Installing an interface card Follow the steps below to install an optional interface card. 1. Make sure the printer is turned off. Unplug the printer’s power cord and disconnec...

Chapter 7 Maintenance and Transportation Proof Sign-off:Takata _______ Kimura _______ Grady _______ Norum _______ Replacing the Ribbon Cartridge . . . . . . . . . . . . . . . . . . 7-2 Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . 7-5 Transporting the Printer . . . . . . . ....

Replacing the Ribbon Cart ridge If your printing becomes faint, you may need to replace the ribbon cartridge. (See Chapter 8, “Troubleshooting,” for moreinformation.) If you do need to replace the ribbon, EPSONrecommends the use of the EPSON Ribbon Cartridge (S015066for black, S015067 for color) for...

Cleaning the Printer To keep your printer operating at its best, you should clean itthoroughly several times a year. Follow these steps: 1. Turn off the printer and remove any paper as well as the paper guide. If an optional cut-sheet feeder is installed,remove it. 2. Use a soft brush to carefully b...

Transporting the Printer If you need to transport your printer some distance, carefullyrepack it as described below, using the original box andpacking materials. 1. Turn off the printer and remove any paper loaded in the printer. 2. Unplug the power cord from the electrical outlet; then disconnect t...

Chapter 8 Troubleshooting Proof Sign-off:Takata _______ Kimura _______ Grady _______ Norum _______ Using the Error Indicators . . . . . . . . . . . . . . . . . . . . . 8-3 Printing a Self Test . . . . . . . . . . . . . . . . . . . . . . . . . 8-5 Using the Hex Dump Mode . . . . . . . . . . . . . . ....

Using t he Error Indicators If a printer error occurs, you can use the error notificationmethods, a pattern of beep sounds and messages that appearon the display on the control panel, to help determine the causeof the problem and the solution. Use the following table todiagnose and fix the problem. ...

Print ing a Self Test Running the printer’s self test helps you determine whetherthe problem comes from the printer or the computer: ❑ If the self test results are satisfactory, the printer is workingproperly and the problem is probably caused by yourprinter driver settings, application settings, co...

After a few seconds, the printer loads the paper automatically, and then begins printing the self test. A series of characters is printed. Note:To temporarily stop the self test, press the Pause button. To resume the test, press the Pause button again. 3. To end the self test, press the Pause button...

3. Open a software program and send a print job to the printer. Your printer prints all the codes it receives in hexadecimalformat. By comparing the characters printed in the right column with the printout of the hexadecimal codes, you can checkthe codes being received by the printer. If characters ...

See the section for the type of problem you have and look forthe description of your problem. The most likely causes andsolutions are listed first, so try the solutions in the order inwhich they appear. Power supply The lights come on briefly but then go off and stay off. Cause What to do The printe...

The electrical outlet is out oforder. Plug another electrical device, such asa lamp, into the outlet to check if theoutlet is working properly. If it is not,use a different outlet. Paper handling Single sheet s loaded from t he paper guide The printer does not load single-sheets of paper. Cause What...

The platen rotates but the printer does not feed the paper. Cause What to do The edge guides are pressedtoo tightly against the paper. Reinsert the paper all the way into the printer. Make sure that the edgeguides are not too tight andabstructing the paper. The paper release lever is setto the tract...

Your paper may be too long. Make sure the page length of yourpaper is within the specified range. Seethe single-sheet paper specificationson page A-4. Also check and adjust thepaper size setting in your applicationor the printer driver. When the printer ejects the paper, the Paper Out flashes and th...

When you send data or press the Load/Eject button, the platen rotates but the printer does not feed the paper. Cause What to do The paper release lever is setto the single-sheet position. Move the paper release lever to thetractor position. The paper has come off thetractor. Reattach the paper to th...

Your paper may be thewrong size or thickness forthe printer. Make sure that the paper size andthickness are within the specifiedranges. See the continuous paperspecifications on page A-5. The sprocket units arepositioned incorrectly for the width of paper you areusing. Adjust the position of the spr...

The printer prints on (or too far away from) the perforation ofyour continuous paper. Cause What to do The tear-off position is setincorrectly. Adjust the tear-off position using the d or u button. See “Adjusting the tear-off position” on page 3-39. The paper size setting in yourapplication or the p...

The printer’s page lengthsetting may not match thesize of the paper you areusing. Check the “Page Tractor” setting usingSelecType or the EPSON Remote!utility. See “SelecType” on page 4-8, or“Using the printer utilities” on page2-22. Paper is jammed inside theprinter. Clear the paper jam as described...

When you try to load single-sheet paper manually, the printerloads the paper from the cut-sheet feeder. Cause What to do The paper was not properlyloaded in the front paperguide. Load the paper in the front paperguide as described on page 3-7. One page of your document is printed on two pages. Cause...

Your interface cable does notmeet the printer and/orcomputer specifications. Use an interface cable that meets therequirements of both the printer andcomputer. See page 1-10 and yourcomputer documentation. Your software is not properlyset up for your printer. Make sure that your printer isproperly s...

The printer makes a strange noise and stops abruptly. Cause What to do The paper is jammed. Clear the paper jam as described onpage 8-24. The ribbon is jammedbecause it has too much slackor it is worn out. Remove any slack from the ribbon byturning the ribbon-tightening knob, orreplace the ribbon ca...

Lines of dots are missing in the printout as shown below. Cause What to do The ribbon cartridge is notinstalled correctly, and theribbon is twisting orslackening. Stop printing and reinstall it asdescribed "Installing the ribboncartridge" on page 1-5. The print head is damaged. Stop printing...

The typestyles or characters set in your application softwarecannot be printed. Cause What to do Your application software isnot correctly configured foryour printer. Make sure that your applicationsoftware is correctly configured foryour printer. See your applicationdocumentation. The printer does ...

Top margin and loadingposition settings made inyour Windows applicationsoverride settings you make inthe SelecType mode. Use your application software to makethese settings. Note:If you want to eliminate the top marginand print at the very top of the page,adjust the top margin in your Windowsapplica...

Vertical printed lines are not aligned. Cause What to do Bidirectional printing, whichis the printer’s standardprinting mode, may be out ofalignment. Use the printer’s bidirectionaladjustment mode to correct thisproblem. See “Using BidirectionalAdjustment” on page 8-25 Clearing a Paper Jam To clear ...

5. Turn the knob on the right side of the printer to remove the paper. Remove any remaining pieces. 6. If the paper is stuck where the printer ejects it, gently pull the paper out of the printer. 7. Close the printer cover and turn on the printer. Make sure the Paper Out and Pause lights are off. c ...

Appendix A Specifications Proof Sign-off:Takata _______ Kimura _______ Grady _______ Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

Technical Specificat ions Printing Printing method: 24-pin impact dot matrix maximum print speed: Characters per inch Quality Characters/second/line 10 cpi High speed draft 444 10 cpi Normal draft 360 10 cpi Letter quality 120 12 cpi Draft 432 12 cpi Letter quality 144 * The paper thickness lever po...

Paper Note:Use recycled paper, labels, envelopes, postcards, overlapping forms, andcontinuous forms with labels only under normal temperature and humidityconditions as follows: Temperature 15° to 25°C (59° to 77°F) Humidity 20% to 60% RH Single sheets (including single-sheet multi-part forms) See al...

Overlapping multi-part forms Same as continuous paper (multi-part) except for the following: Area measurements Printable area A B A D E C perforation the bottom edge ofoverlapping form the top of overlappingform the bottom edgeof the glue pointarea backing sheet (side view) A 13 ± 3 mm (0.51 ± 0.12 ...

Area measurements Overlapping mult i-part forms w ith labels Same as labels except for the following: The label on your form should be placed within the shaded area above,but not on the vertical or horizontal perforation. Area measurements label B A E F D C A 13 ± 3 mm (0.51 ± 0.12 inch) B 62.5 mm (...

Before printing on pre-printed sheets, verify that the area your documentwill print on does not overlap with the pre-printed area by printingseparate sample sheets and comparing their printed areas. Mechanical Paper feed methods: Friction feed from front and rearBuilt-in push tractorCut-sheet feeder...

Safety approvals 120 V model: Safety standards UL1950 with D3CSA C22.2 No.950 with D3 EMI FCC part 15 subpart B class BCSA C108.8 class B 220-240 V model: Safety standards EN 60950 (TUV, NEMKO) EMI EN 55022 (CISPR Pub.22) class BAS/NZS 3548 class B Acoustic noise: Approx. 55 dB (A) (ISO 7779 pattern...

Parallel Interface Specificat ions The printer comes with a bidirectional, 8-bit, parallel interface; a serialinterface; and an optional interface slot. Forward channel Transmission mode: 8-bit parallel, IEEE-1284 compatibilitymode Adaptable connector: 57-30360 (Amphenol) or equivalent Synchronizati...

Appendix B Command Lists and Character Tables Proof Sign-off:Takata _______ Kimura _______ Grady _______ Norum _______ EPSON ESC/P 2 Control Codes . . . . . . . . . . . . . . . . . . . . B-2 Barcode command . . . . . . . . . . . . . . . . . . . . . . . . . B-3 IBM 2391 Plus Emulation Control Codes ....

EPSON ESC/P 2 Control Codes Selecting EPSON ESC/P 2 printer in your software allows you to use themost advanced font and graphics handling available. See the ESC/PReference Manual for details. General operation: ESC@, ESC U, ESC EM Paper feeding: FF, LF, ESC 0, ESC 2, ESC 3, ESC +, CR Page format: E...

Barcode command Your printer has powerful barcode printing capabilities and includes thefollowing resident barcode fonts: EAN-13, EAN-8, Interleaved 2 of 5,UPC-A, UPC-E, Code 39, Code 128, and POSTNET. See the barcodecommands below: ESC ( B Select Barcode Printing Format: ASCII code: ESC ( B m n Dec...

c: Control flag Bit 0 = Check digit 0: The printer does not add a check digit. 1: The printer adds a check digit. Bit 1 = Human readable character (HRC) 0: The printer adds the HRC. 1: The printer does not add the HRC. Bit 2 = Position of flag character (for EAN-13 and UPC-A only) 0: Center 1: Under...

IBM 2391 Plus Emulat ion Control Codes This printer emulates the IBM Proprinter with the following commands.For detailed information, see the IBM 2391 Plus reference manual. General operation: NUL, DC3, ESC j, BEL, CAN, DC1, ESC Q, ESC [ K, ESC U, ESC [ F Paper feeding: FF, LF, ESC 5, ESC A, ESC A (...

Charact er Tables in EPSON ESC/P 2 Mode When the printer is in EPSON ESC/P 2 mode, the character tables belowcan be selected using software commands. All character tables except the italic table are the same as the PC437 tablefor hex codes 00 through 7F, so only the PC437 and italic tables are shown...

PC 861 (Icelandic) BRASCII (Brazilian Port uguese) Abicomp (Brazilian Port uguese) ISO Latin 1 A-12, A-13 A-14, A-15 B R Maple Rev.D A5 size Appendix B 06/17/97 pass 0 Command Lists and Character Tables B-9

Roman 8 PC 437 Greek (Greek)* PC 869 (Greek)* A-16, A-17 A-18, A-19 L Maple Rev.D A5 size Appendix B 06/17/97 pass 0 B-10 Command Lists and Character Tables

PC 708 (Arabic)* P C 720 (Arabic)* PC AR864 (Arabic)* Italic No character isavailable for hexcode 15 in the italiccharacter table. B R Maple Rev.D A5 size Appendix B 06/17/97 pass 0 Command Lists and Character Tables B-15

Appendix C Contacting Customer Support Proof Sign-off:Takata _______ Kimura _______ Grady _______ Norum _______ For United Kingdom and the Republic of Ireland Users . . . . . . C-2 Enquiry Desk . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3Customer Support . . . . . . . . . . . . . . . ...

If your printer is not operating properly and you cannot solve theproblem using the troubleshooting information in this guide, contactcustomer support services for assistance. We will be able to help you much more quickly if you give us thefollowing information: Serial number of your printer:(The se...

Enquiry D esk The Enquiry Desk team can be contacted by calling 0800 220546 in the UKor 1 800 409132 from the Republic of Ireland, by faxing 01442 227271, orvia the Internet at [email protected]. They can provide the followinginformation: ❑ Information and literature on new EPSON products (also avail...

When you have found the documents that you need in the catalogue, callFaxon EPSON again and enter the document ID numbers. The documentswill be faxed to you automatically. EPtec - Bulletin Board Service for latest drivers andutilities You can call the EPSON Bulletin Board Service on 01442 227479. No...

For Aust ralian Users EPSON Australia wishes to provide you with a high level of CustomerService. As well as this User’s Guide, we provide the following sources for obtaining information: EPSON FAXBACK EPSON FAXBACK will fax you the latest specifications and pricing formost EPSON products offered in...

EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clientshave access to advice. Operators on the Helpdesk can aid you indiagnosing hardware and software problems. They can also advise you onthe latest EPSON products and where the nearest dealer or service agentis located. ...

For Hong Kong Users To obtain technical support as well as other after-sales services, users arewelcome to contact EPSON Hong Kong Limited. Internet home page EPSON Hong Kong has established a local home page in both Chineseand English on the Internet to provide users with the followinginformation: ...

For Philippines Users To obtain technical support as well as other after sales services, users arewelcome to contact the EPSON Philippines Representative Office at thetelephone and fax numbers below: Phone: (632) 813-6552 Fax: (632) 813-6545 BBS: (632) 814-0595 L Maple Rev.D A5 size Appendix c 06/17...

Index A Adjusting printing position, 3-38tear-off position, 3-39 A.G.M. (Alternate Graphics Mode) setting, 4-17 Assembling the printer, 1-5–8Auto CR (carriage return) setting, 4-16 Auto I/F time-out setting, 4-17–18Auto LF (line feed) setting, 4-19Auto tear-off function, 3-22–23Auto tear-off setting...