Epson COLOR 850- Manuals

Contents Safety Instructions Important Safety Instructions . . . . . . . . . . . . . . . . . . . 0-1 A few precautions . . . . . . . . . . . . . . . . . . . . . . . . 0-2 ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . 0-3For United Kingdom Users . . . . . . . . . . . . . . . . . . . ...

Using Your Printer on a Network . . . . . . . . . . . . . . . . . 2-21 With Windows 95 . . . . . . . . . . . . . . . . . . . . . . . . . 2-21With Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . 2-23 Connecting the Printer to Your Macintosh . . . . . . . . . . . . 2-26 Using the built-in s...

Chapter 7 Using Optional Interfaces Available Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2Installing Optional Interfaces . . . . . . . . . . . . . . . . . . . . 7-3 Using the serial interface card (C82305 ] /C82306 ] ) . . . . . 7-5 Chapter 8 Maintenance and Transportation Repl...

Appendix A Using the Printer with DOS Installing the Printer Software for DOS Programs . . . . . . . A-2Changing the Print Settings . . . . . . . . . . . . . . . . . . . . A-3 Using the default settings . . . . . . . . . . . . . . . . . . . A-4Changing the default settings . . . . . . . . . . . . . ...

Command List . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-14 ESC/P 2 control codes . . . . . . . . . . . . . . . . . . . . . . C-14IBM X24E emulation control codes . . . . . . . . . . . . . . . C-15 Character Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-16 Internatio...

Safety Instructions Important Safety Instructions Read all of these instructions and save them for later reference.Follow all warnings and instructions marked on the printer. q Do not place the printer on an unstable surface or near aradiator or heat source. q Place the printer on a flat surface. Th...

q Unplug the printer and refer servicing to qualified servicepersonnel under the following conditions: If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the cabinetdamaged; if the printer does not operate normally orexhibits a distinct change...

For United Kingdom Users Use of options EPSON (UK) LTD shall not be liable against any damages orproblems arising from the use of any options or consumableproducts other than those designated as Original EPSONProducts or EPSON Approved Products by EPSON (UK)LTD. Safety information w Warning: This ap...

Chapter 1 Getting to Know Your Printer Proof Sign-off:Ohtera _______ James _______ Printer Parts and Control Panel Functions . . . . . . . . . . . . 1-2 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . 1-4 When using your printer with a PC . . . . . . . . . . . . . . 1-4When using...

Printer Parts and Control Panel Functions paper support edge guides printer cover sheet feeder paper support extension output tray output trayextension tab e4 ink cartridge clamps adjust lever control panel black print headcleaning button load/ejectbutton powerbutton color print headcleaning button ...

Buttons Buttons Function E load/eject Loads and ejects paper. Starts charging ink (after you finish the ink cartridgereplacement procedure). P power Turns the printer on and off. Clears the print buffer if pressed twice while thepower is on. Y black print head cleaning Cleans the black print head if...

System Requirements When using your printer with a PC To use your printer, you need Microsoft ® Windows ® 3.1, Windows for Workgroups, Windows 95, Windows NT 4.0, orDOS; and a shielded, twisted-pair parallel cable. To install and use the printer software (printer driver andutilities) included on the...

When using your printer with a Macintosh To use this printer, your Apple ® Macintosh ® must meet the following system requirements and you need a standard AppleSystem Peripheral-8 cable (8-pin mini-circular connector) orequivalent. Applicable computer models (as of July 1, 1997) Macintosh LC II, LC ...

In addition to these system and memory requirements, youalso need 8MB of free hard disk space to install your printersoftware. To print, you need extra hard disk space amountingto about double the size of the file you want to print. Options and Consumable Products For information on what options are...

Interface cables EPSON supplies several types of interface cables. You can useany interface cable that meets the specifications listed below.See your computer manual for any additional requirements. Parallel Interface Cable (shielded) C83602 ] from D-SUB 25-pin (computer) to Amphenol 57 (printer) Se...

EPSON special media Most plain paper works well in your printer. In addition, paperspecifically designed for ink jet printers will meet mosthigh-quality printing needs. 360 dpi Ink Jet Paper (A4) S041059 S041025 360 dpi Ink Jet Paper (Letter) S041060 S041028 Photo Quality Ink Jet Paper (A4) S041061 ...

Chapter 2 Getting Started Proof Sign-off:Ohtera _______ James _______ Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . 2-2 Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . 2-3 Using a printer stand . . . . . . . . . . . . . . . . . . . . . . 2-4 Attaching the P...

Unpacking the Printer Your printer box should contain a CD-ROM, which includesthe printer software that runs your printer, and the followingitems: In some locations, the power cord comes attached to theprinter. The shape of the AC plug varies by country; be sure the plug included is the right shape ...

Choosing a Place for the Printer Follow the guidelines listed below when placing your printer. q Place the printer on a flat, stable surface that is larger thanthe printer. The printer will not operate properly if it istilted or at an angle. q Place the printer close enough to the computer for thein...

q Use a grounded power outlet; do not use an adapter plug. Using a printer stand When using a printer stand, note the following: q Use a stand that can support at least 15.0 kg (33.2 lb). q Never use a stand that tilts the printer. The printer shouldalways be kept level. Attaching the Paper Support ...

Plugging in the Printer 1. Make sure that the printer is turned off. It is off when the P power button protrudes slightly from the surface of the control panel. 2. Check the label on the back of the printer to make sure the voltage required by the printer matches that of theelectrical outlet you wil...

Installing the Ink Cartridges w Warning: The ink cartridges are self-contained units. Under ordinaryuse, ink will not leak from a cartridge. If ink does get on yourhands, wash them thoroughly with soap and water. If ink getsinto your eyes, flush them immediately with water. Install the included ink ...

Now you are ready to connect the printer to your computer. Toconnect the printer to your PC, see the following section. Toconnect it to your Macintosh, see page 2-20. Connecting the Printer to Your PC Connecting the printer to your computer using the built-inparallel interface requires a shielded, t...

Now see the next section for instructions on installing theprinter software. You must install the printer softwarebefore using your printer. Installing the Printer Software in Your PC After connecting the printer to your computer, install theWindows printer software. It is included in the “PrinterSo...

If you wish to make a floppy disk version of the printersoftware on your CD-ROM, you can use the Driver diskcreation utility included on the CD. See below for Windows 95and NT 4.0, or page 2-19 for Windows 3.1. Installing in Windows 95 or Windows NT 4.0 Follow the steps below to install the printer ...

Before using the printer software, be sure to read the README file located in the EPSON (Printers) folder. For information onopening and using the software, see “Printing With Windows”in Chapter 3. Installing in Windows 95 (using plug-and-play) Follow these steps to install the printer software usin...

Installing in Windows 3.1 Follow these steps to install the software using Windows 3.1: 1. Make sure Windows 3.1 is running and the Program Manager window is open. 2. Insert the Printer Software CD shipped with your printer in the CD-ROM drive. (If you use the floppy disk version,insert it in a flop...

Using Your Printer on a Network To use your printer on a network, you need to set up yourprinter as a network printer. Setting up for a network must bedone from the host computer first, and then from the clientcomputer. Host: Computer to which the printer is connected Client: Any computer on the net...

10. Select your printer in the dialog box below and follow the on-screen instructions. Note for Windows NT 4.0 users If your printer does not print correctly as a remote printer, thefollowing procedure may help you solve the problem. 1. Install the Windows NT 4.0 printer software in your computer as...

Connecting the Printer to Your Macintosh There are two ways to connect the printer to your Macintosh,using the printer’s built-in serial interface or using an optionalinterface card. Using the built-in serial interface To use the printer’s built-in serial interface, you will need an Apple System Per...

4. Turn on the printer by pressing the P power button. 5. Turn on your Macintosh. See the next page for instructions on installing the printersoftware. You must install the printer software before usingyour printer. Using an optional EPSON interface card An optional LocalTalk  or Ethernet interface...

Installing the Printer Software in Your Macintosh Always use the EPSON STYLUS COLOR 850 Macintosh printersoftware when printing with your printer. This software isspecially designed to allow easy access to all the features of theprinter. c Caution:Turn off all virus protection programs before you in...

q Nozzle CheckChecks the print heads for clogging. You can open thisutility from the Utility dialog box in the printersoftware. For more information, see “Using EPSONPrinter Utilities” on page 5-23. q Head Cleaning Cleans the print heads to maintain the best printquality. You can open this utility f...

Installing the printer software Follow the steps below to install your printer software. If youare using the floppy disk version, make a backup copy of theEPSON Macintosh printer software disk before you begininstallation. 1. Turn on your Macintosh and insert the software CD in the CD-ROM drive. (If...

If you are low on disk space, select Cusom Install from the pop-up menu and click Serial Driver Package (if you connect the printer directly to your Macintosh’s serial port),or Network Driver Package and Epson Namer (if you connect the printer to your Macintosh over an AppleTalknetwork). Confirm the...

3. If there are multiple AppleTalk zones at your site, select the zone where the printer is located. 4. Under New Name, enter a name for your printer. You should assign a name that clearly distinguishes your printer fromothers on the network. 5. Click Rename and then click Done to quit the EPSON Nam...

Using the serial interface connection 1. Make sure the printer is connected to your Macintosh and turned on. 2. Choose Chooser from the Apple menu. Then click your printer’s icon and the port your printer is connected to. Ifyou don’t see the appropriate icon, use the arrows on theright to scroll thr...

Using the AppleTalk connection 1. Turn on your printer. 2. Choose Chooser from the Apple menu. Click your printer’s icon. If you don’t see the appropriate icon, use the arrowson the right to scroll through the available icons. Select theAppleTalk zone you want to use. A list of all the printersconne...

Chapter 3 Starting to Print Proof Sign-off:IOhtera _______ James _______ Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Printing With Windows . . . . . . . . . . . . . . . . . . . . . . . 3-5 Printing With Macintosh . . . . . . . . . . . . . . . . . . . . . . 3-8 3 R Easte...

Loading Paper The following procedure describes how to load plain paper inthe printer. You can also print on ink jet paper, photo-quality glossy film orpaper,transparencies, envelopes, index cards, and adhesivesheets. For details on using such media, see Chapter 6,“Printing on Special Paper.” Note:T...

Printing With Windows To get started with printing right away, follow the printingmethod explained below, which is typical of many Windowsapplications. The actual way you print may vary depending on the application you use. See your application manual fordetails. Note:While many Windows applications...

8. Select the size of the paper you loaded in the printer from the Paper Size list. If you don’t see your paper size in the list,use the arrow on the right to scroll through the list. Note:If your paper size is not included in the list, select User Defined and enter the paper size in the dialog box ...

Printing With Macintosh To get started printing right away, follow the printing methodexplained below, which is typical of many Macintoshapplications. The actual way you print may vary depending onthe application you use. See your application manual for details. Note:While many Macintosh application...

Chapter 4 Using the Printer Software for Windows Proof Sign-off:Ohtera _______ James _______ Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Accessing the Printer Software . . . . . . . . . . . . . . . . . . 4-2 From Windows applications . . . . . . . . . . . . . . . . . ....

From Windows applications How you should access the printer software varies dependingon the application, application version, and Windows versionyou are using. Read the following to get a general idea of howto access the software. 1. Choose Print or Print Setup from the File menu. 2. Click Printer ,...

Making Changes to Printer Driver Settings The printer software contains the printer driver setting menusexplained below, and the Utility menu explained on page 4-15. Main Mode, Media Type, Ink Paper Paper Size, Copies, Orientation, Printable Area Layout Proportional Printing, Print Layout, Watermark...

Note:Depending on the media you choose in the Media Type list (while Automatic is selected), a slide bar appears in the Mode box that lets you choose Quality or Speed . Select Quality when print quality is more important than speed. Online help provides more information about the printer driversetti...

The printer driver provides the following predefined settings: Photo Good for printing scanned photos Text/Graph Good for printing presentationdocuments such as graphs and charts PhotoEnhance (for Windows 3.1) PhotoEnhance2 (f or Windows 95 and NT 4.0) Good for printing images capturedusing a video,...

Customizing the Print Settings Many users will never need to make their own print settingsmanually. However, if you need more control over the driver,want to make the most detailed settings available, or just wantto experiment, see below. 1. Click Advanced on the Main menu and then click More Settin...

Making the Media Type Setting On the Main menu, select the Media Type setting that matchesthe paper you loaded in the printer. See the following todetermine the Media Type setting (shown in bold) for yourpaper. First find your paper, then click the correspondingMedia Type setting. Note:If the corres...

Ink Jet Transparencies Ink Jet Transparencies (A4) S041063 Ink Jet Transparencies (Letter) S041064 Photo Paper Photo Quality Glossy Paper (A4) S041126 Photo Quality Glossy Paper (Letter) S041124 Photo Paper (A4) S041140 Photo Paper (Letter) S041141 Photo Paper (4 × 6 in.) S041134 Panoramic Photo Pap...

Modifying the Printout Style (Windows 95 & NT 4.0 only) You can modify your printout style using a variety of printerdriver settings located on the Paper and Layout menus. On thePaper menu, you can specify the orientation of your printout,and minimize the bottom margin. On the Layout menu, youca...

The Page Order setting allows you to select the order of theprinted pages. The Print page frames setting allows you to print a framearound each page on the sheet of paper. Printing a watermark on your document To print a watermark on your document, click the Watermarkcheck box. Click the Watermark S...

Using EPSON Printer Utilities EPSON printer utilities allow you to perform some printermaintenance from your screen. For Windows 95, utilities tocheck the current printer status are also available. To access the utilities, click the Utility tab in the printer software window, then click the button f...

EPSON Status Monitor 2 (for Windows 95 only) Provides you with printer status information such as theamount of ink remaining and checks for printer errors. This utility is available only when: q You have installed the Status Monitor 2 (if not, see page4-27), q The printer is connected directly to th...

High Speed Copies Turns on high-speed printing for multiple copies. This speedsup printing by using your hard disk space as a cache whenprinting multiple copies of your document. Show Progress Meter Displays the Progress Meter every time you print. See also page4-19. EPSON Printer Port Turns on the ...

From Windows 3.1 (Despooler) This dialog box shows the progress of the current print job. You can also cancel, pause and resume, and restart selectedprint jobs from the Progress Meter and the Despooler. Stop Cancels printing Pause Pauses printing until you press it again Reprint Restarts printing fr...

Understanding the EPSON Spool Manager The EPSON Spool Manager is similar to Windows PrintManager. If it receives two or more print jobs at one time, itputs them in a line (with printers on a network this may becalled a print queue) in the order received. When a print jobreaches the top of the line, ...

Using EPSON Status Monitor 2 (for Windows 95 only) If you installed the Status Monitor utility, you can get detailedinformation on the printer status. Note: q If you have not installed the Status Monitor yet, see "Installingthe Status Monitor 2 utility" later in this chapter. q Before using ...

Printer icon The color of the printer icon indicates the current printer status. Green Ready Yellow Some kind of maintenance is necessary Red Error has occurred Dimmed Communication problem between StatusMonitor 2 and printer Printer Name The name of the EPSON printer connected directly to yourcompu...

Job Count Shows the number of jobs waiting to print. Note:To get more information, choose Job Status on the Printer menu or click the Job Status button on the tool bar. To get more detailed information on the status of a particularprinter, open the Printer Status window by double-clicking theprinter...

You can open the three menus described below by clicking thetabs at the top of the Printer Status window: q Current StatusProvides you with detailed printer status information, agraphic dispaly, and status messages. If a printer erroroccurs, troubleshooting tips appear in the bottom messagebox. q Co...

Note: If you want the Status Alert dialog box to appear in front of otherwindows on the desktop, right-click the background monitoring iconand choose Show on Top . Installing the Status Monitor 2 utility Note:If you installed the Status Monitor 2 utility when you installed theprinter software, you d...

Getting Information Through Online Help Your printer software has an extensive online help feature,which will answer most of your questions about your printersoftware. It provides you with instructions on printing, makingprinter driver settings, using printer utilities, andtroubleshooting printer er...

Chapter 5 Using the Printer Software for Macintosh Proof Sign-off:Ohtera _______ James _______ Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Making Changes to Printer Driver Settings . . . . . . . . . . . 5-2 Using the Automatic Setting . . . . . . . . . . . . . . . . . ...

Printer Software The printer software includes a printer driver and printerutilities. The printer driver lets you choose from a wide varietyof settings to get the best results from your printer. The printerutilities help you check the printer and keep it in top condition. The quickest and easiest wa...

Media Type Select the Media Type setting that matches the kind of paperyou loaded in the printer. See below to determine which MediaType setting (shown in bold) best matches your paper. Plain Paper Plain paperEnvelopes 360 dpi Ink Jet Paper 360 dpi Ink Jet Paper (A4) S041059, S041025 360 dpi Ink Jet...

Photo Paper Photo Quality Glossy Paper (A4) S041126 Photo Quality Glossy Paper (Letter) S041124 Photo Paper (A4) S041140 Photo Paper (Letter) S041141 Photo Paper (4 × 6 in.) S041134 Panoramic Photo Paper (210 × 594 mm) S041145 Photo Quality Glossy Film Photo Quality Glossy Film (A4) S041071 Photo Qu...

When you choose a predefined setting, other settings such asPrint Quality, Halftoning, and Color are set automatically.Changes are shown in the Current Settings display on the rightside of the Print dialog box. Before printing, be sure to verifythe Media Type and Ink settings, as they may be affecte...

Print Quality The available Print Quality settings are: SuperFine - 1440 dpi Select this setting when you want the highest quality output at 1440 dpi. This mode is best for your most important images,so be sure to use this setting only with the highest qualitymedia, such as EPSON Photo Quality Ink J...

Media Type Select the Media Type setting that matches the paper youloaded in the printer. See page 5-4 for details. Ink Select Color if your printout includes color. Select Black if you are printing black text only, a draft, or if you want colors toprint as varying shades of gray. Halftoning The ava...

MicroWeave MicroWeave allows your printer to generate superior outputbecause graphics data is re-ordered and printed in finerincrements. This technology reduces the possibility of banding,the light horizontal lines that can mar an image. If any banding problems still occur even with MicroWeave turne...

Color Adjustment The Color Adjustment settings provide you with a level ofcontrol over printed colors that you will not find in manyapplications. Mode There are four color adjustment modes as follows: Automatic Analyzes the print data and optimizescolor correction for the type of datasent to the pri...

Note: q PhotoEnhance2 is only available when Color is selected as the Ink option. q Printing with PhotoEnhance2 may take a longer time than othersettings, depending on your computer system and on the amountof data contained in the image. ColorSync Select ColorSync when matching printed colors with t...

Saving your settings To save your custom settings as a group, follow these steps: 1. Click Save Settings in the Print dialog box. The Custom Settings dialog box appears. 2. Type a unique name (up to 16 characters) for your custom settings in the Name box. 3. Click Save . You can save up to 10 groups...

Using your saved settings To select your settings, click Advanced in the Print dialog box, then click in the settings list beside the More Settingsbutton and select your setting. If you change the Media Type or Ink option when one of yourcustomized settings is selected in the settings list, the sele...

Paper size You can select any of the following predefined paper sizes. Ifyou do not see your paper size in this list, see the next page forinstructions on defining a custom paper size. A4, B5, A5, Letter, Executive, Legal, Half LetterEnvelope #10, C6, DLA6 Index cardIndex card 5 x 8 in, 8 x 10 inEPS...

Defining a Custom Paper Size If your paper size is not included in the paper size list in thePage Setup dialog box, follow the steps below to define acustom paper size. 1. In the Page Setup dialog box, click Customize . The following dialog box appears: 2. To define a new paper size, click New . The...

6. Click OK . You return to the Page Setup dialog box. You can define up to 8 paper sizes. The paper size names youcreate will appear in the Paper Size menu in the Page Setupdialog box. To delete a custom paper size, click Customize in the Page Setup dialog box, select its name from the list in the ...

Watermark Selecting this function enables you to print a watermark in thebackground of your printed documents or images. Select the watermark you want to print from the Watermarklist; then select its position, size, color and intensity. Theposition and size of the watermark can be changed by draggin...

3. Enter a name for the watermark, and click Save . Your custom watermark will appear in the Watermark list. Print Layout You can print two or four pages on a sheet of paper by selecting 2 Pages or 4 Pages in the Print Layout box. You can also choose to print a frame around each page on the sheet of...

Using EPSON Printer Utilities EPSON printer utilities allow you to check the current printerstatus and do some printer maintenance from your screen. Youcan start the utilities from the Utility dialog box. Click Utility in the Print dialog box to view the following dialog box: EPSON StatusMonitor The...

The StatusMonitor checks the amount of ink remaining whenopened. To update the ink-level information, click the Update button. Nozzle Check You can check the print head nozzles for clogging with thisutility. Check the nozzles if you notice a decline in print qualityand also after cleaning to confirm...

Controlling Background Printing After you send a print job to the printer, you can use theEPSON Monitor3 utility to check or cancel print jobs that arequeued for printing. This utility also shows the status of the jobcurrently being printed. To use EPSON Monitor3, you must first turn on Background P...

Chapter 6 Printing on Special Paper Proof Sign-off:Ohtera _______ James _______ Loading Special Paper and Other Media . . . . . . . . . . . . . 6-2 About special media cleaning sheets . . . . . . . . . . . . . 6-4 Loading Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . 6-5 Loading Transp...

Loading Special Paper and Other Media When loading special paper distributed by EPSON, read theinstruction sheets packed with your special media first andkeep the following in mind: q Make sure the printable side of the paper is face up whenloading media into the sheet feeder. See the instructionshe...

q If you are printing from DOS, keep the following in mind: When loading transparencies, set the print direction to Uni-D in the default-setting mode. See “Changing the PrintSettings” in Appendix A. q If ink smears on your documents, set the adjust lever to the“+” position. To change the setting, op...

Loading Envelopes When printing on envelopes, please follow the steps below: 1. Make sure the envelopes are not curled or folded. Also avoid using envelopes that are too thin; they may curl duringprinting. 2. Load envelopes flap edge first with the flap side down. You can load up to 10 envelopes int...

Loading Transparencies When printing on transparencies, follow the steps below: 1. Reposition the paper support. 2. Place a stack of transparencies face up on a sheet of plain paper. The stack is face up if the cut corner is at the topright when you hold the long edges of the transparencies. Note:Yo...

Chapter 7 Using Optional Interfaces Proof Sign-off:Ohtera _______ James _______ Available Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Installing Optional Interfaces . . . . . . . . . . . . . . . . . . . 7-3 Using the serial interface card (C82305 ] /C82306 ] ) . . . . 7-5 7 R Ea...

Available Interfaces You can use various interface cards to supplement thecapabilities of your printer’s built-in hardware interface. Thefollowing EPSON interface cards are compatible with yourprinter: Interface card Model number Serial Interface Card C82305 ] /C82306 ] 32KB Serial Interface Card C8...

Installing Optional Interfaces 1. Make sure the printer is turned off and all the printer’s lights are off. 2. Unplug the power cord from the electrical outlet (and from the back of the printer, if your printer’s power cord isremovable). c Caution:Do not install the interface card when the printer i...

Using the serial interface card (C82305 ] /C82306 ] ) When using a serial interface card (C82305 ] /C82306 ] ), see the sections below to set the correct baud rate, handshake timing,and error handling. For all other data transfer conventions, such as word structureand communications protocol, see th...

Chapter 8 Maintenance and Transportation Proof Sign-off:Ohtera _______ James _______ Replacing an Ink Cartridge . . . . . . . . . . . . . . . . . . . . . 8-2 Printing with an empty color ink cartridge . . . . . . . . . 8-8 Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . 8-9 Tr...

Replacing an Ink Cartridge The printer’s indicator lights will inform you when it is time toobtain a replacement ink cartridge and when it is time toreplace an empty cartridge. Note:If you need to replace an ink cartridge when the B black or A color ink out light is off, see “Ink Cartridge Problems”...

Printing with an empty color ink cartridge Even if the color ink cartridge is empty, you can still printdocuments with black ink as long as both cartridges areinstalled. To continue printing when the A ink out light is lit continuously, turn the printer off and back on again. Be awarethat any data y...

Cleaning the Printer To keep your printer operating at its best, you should clean itthoroughly several times a year. 1. Make sure the printer is turned off and all the printer’s lights are off. Then unplug the power cord. 2. Remove any paper from the sheet feeder. 3. Use a soft brush to carefully cl...

Transporting the Printer If you need to transport your printer some distance, carefullyrepack it using the original box and packing materials asfollows: 1. Open the printer cover and make sure that the print heads are in the home (far right) position. If they are not, turn onthe printer and then tur...

Chapter 9 Troubleshooting Proof Sign-off:Ohtera _______ James _______ Diagnosing the Problem . . . . . . . . . . . . . . . . . . . . . . 9-2 Error indicators . . . . . . . . . . . . . . . . . . . . . . . . . 9-2Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4Self testing . . . ...

Diagnosing the Problem Troubleshooting printer problems is best handled in two easysteps: first diagnose the problem, then apply likely solutionsuntil the problem is fixed. The information that you need todiagnose the most common problems is provided by theprinter’s control panel lights and by the S...

Lights Problem and Solution Carriage Error f S o B o A f P The print headcarriage is caught byjammed paper orother foreign materialand cannot return tothe home position. 1. Remove any paper from the paper path by hand. If you are unable to remove jammed paper by hand, press the E load/eject button u...

Self testing Printing a self test can help you determine whether theproblem comes from the printer or the computer. q If the self test prints satisfactorily, the printer itself is allright and the problem probably lies in the printer softwaresettings, application settings, the interface cable (be su...

Hex dump mode Experienced users can use the hex dump mode to pinpointcommunication problems between the printer and a softwareprogram. To enter the hex dump mode, follow these steps. 1. Make sure the printer is turned off and paper is loaded into the sheet feeder. c Caution:Use paper at least 210 mm...

Problems and Solutions This section divides printer problems into four categories: Power supply . . . . page 9-8 Operation . . . . . . page 9-9 Paper handling . . . page 9-16 Printing quality . . . page 9-19 Go to the category for the type of problem you have and lookfor the description that most cl...

The printer does not work and the control panel lights are off. Cause What to do The printer is turned off. Press the P power button. The P power light will come on. The power cord is notproperly plugged into theelectrical outlet. Turn off the printer, make sure thepower cord is firmly plugged into ...

Your software is not properlyset up for your printer. Make sure that your printer isproperly selected in your software. Install or reinstall the printer softwareas described in Chapter 2. Nothing prints and the control panel lights are on or flashing. Cause What to do Multiple common printererrors h...

The self test prints well, but nothing prints from anapplication program. Cause What to do Your printer is not selected inyour software. Select your printer in the printer setupsection of your software. The interface cable does notmeet both the printer andcomputer requirements. Use a printer cable t...

If you have a display-adapter settingutility, use it to set lower resolution.For detailed information, see yourdisplay board user’s guide. For Macintosh, choose Control Panel from the Apple menu and select Monitors . Select a lower resolution. For detailed information on makingthis setting, see your...

The size of the paper loadedin the printer does not matchthe paper size setting withinyour application program orprinter driver. Load the correct size of paper, orchange the paper size settings withinyour application program or printerdriver to match the size of paper youare using. Color documents p...

Print speed is not what you expect. Cause What to do The image resolution and theamount of color used in thedocument may be too high. Carefully considering your use of colorand resolution can help you optimizeyour printing times. For more details,see “Increasing the Print Speed” laterin this chapter...

Software settings areoverriding those made in thedefault-setting mode. Always try making a setting in yourapplication first. If that is not possible,use the printer driver. If that is alsoimpossible, use the default-settingmode. For DOS users: The Network I/F mode is setto Off. Set the Network I/F m...

Paper handling Paper does not feed properly from the sheet feeder. Cause What to do Too many sheets are loadedin the sheet feeder. Take the paper stack out of the feeder,remove some sheets, and reload thestack. Before you load paper, check theamount of paper you can load in thesheet feeder. See Chap...

The printer loads more than one sheet at a time. Cause What to do Too many sheets are loadedin the sheet feeder. Take the paper stack out of the feeder,remove some sheets, and reload paper.Before you load paper, check theamount of paper you can load in thesheet feeder. See Chapter 6. The edge guides...

Paper feed or paper jam problems occur frequently. Cause What to do Sheets of paper are stucktogether. Fan the stack of paper and align theedges before loading. The paper is too thin orrough. Make sure the paper meets the paperrequirements for this printer. See“Paper” in Appendix C. Too many sheets ...

Printing quality The printed image has gaps or faint areas. Cause What to do The print head nozzles areclogged. Clean the print heads. See “Cleaningthe Print Heads,” later in this chapter. The paper quality hasdegraded due to age. Use new paper. The printer driver settingsmay not be correct. Select ...

The printer driver’s Inksetting is Color even though the printer is being used withan empty color ink cartridgeinstalled. Select Black as the Ink setting in your printer driver. See “Printing with anempty color ink cartridge” on page 8-8. Replace the color ink cartridge. For DOS users: The print dir...

Ink has leaked on the platen. Wipe the area, shown below in blue,inside the printer with a soft, cleancloth. w Warning: Be careful not to touch the gears inside theprinter. White horizontal lines appear in the printed image. Cause What to do The print head nozzles areclogged. Clean the print heads. ...

Vertical or horizontal printed lines do not align.White banding appears between color and black graphics. Cause What to do The print heads aremisaligned. Align the print heads using the PrintHead Alignment utility. See “Aligningthe Print Heads” later in this chapter. The printing position ismisalign...

The printer driver settings arenot correct. Check the printer driver settings tomake sure they are appropriate. Ifthese settings are correct, check yourapplication because some settings areoverridden by application settings.Also, for more information on makingprinter driver settings, see online help...

The print head nozzles for aparticular color of ink areclogged. Clean the print heads. See “Cleaningthe Print Heads” later in this chapter. The ICM (Windows95) orColorSync (Macintosh)setting in your driver is notappropriate for yourdocument. Select Automatic as the Mode setting in the printer driver...

Color dots are missing in printed characters or graphics. The printed color image has gaps or faint areas. Cause What to do The color print head nozzlesare clogged. Clean the color print head. See“Cleaning the Print Heads” later inthis chapter. For DOS users: The Network I/F mode is setto Off. Set t...

Photographic images look grainy or rough. Cause What to do The printing position ismisaligned. Align the print heads with the PrintHead Alignment utility. See “Aligningthe Print Heads” later in this chapter. The resolution of the originalimage data or the resolutionsetting for the image in yourimage...

When you clean the print heads using the Head Cleaningutility, the output quality does not improve. Cause What to do You attempted to clean theprint heads while the inkcartridges were low or out ofink. Check the B or A ink out light. When the ink cartridges are low or out, theHead Cleaning utility h...

The following table shows the factors that inversely affect printspeed and print quality (increasing one will decrease the other). Print qualityPrint speed LowerFaster HigherSlower Printer driver settings Print Quality Economy SuperFine -1440 dpi MicroWeave (Super) Off On High Speed On Off Halftonin...

Print speed Faster Slower Software status Running applications One Many *Name may vary depending on the printer software and application software you are using. **Grayscale means using black ink only to print varying shades of gray, from pure black to pure white. Using Speed & Progress (for Wind...

DMA transfer Using DMA transfer to send print data to the computer mayhelp you speed up printing. This is only available forcomputers that have a parallel port which supports ECP mode.See your computer’s manual to determine if it supports ECPmode and DMA transfer. To make DMA transfer available, see...

7. Click OK to save the settings. 8. Reopen the Speed & Progress dialog box to verify whether DMA transfer has been enabled. Note:You may not be able to use DMA transfer on some computers evenafter you make the settings explained above. Consult your computermaker for information on the DMA trans...

Nozzle check pattern: The above sample is in black and white, but the actual check pattern prints in color. In the check pattern, if you find that any segments are missingfrom the test lines as shown above, you may need to repeat thehead cleaning and print the nozzle check pattern again. If print qu...

Aligning the Print Heads If you notice a misalignment of vertical or horizontal lines, youmay be able to solve these problems from your computer usingthe Print Head Alignment utility in the printer software. If you are using DOS or you cannot align the print heads withthis utility, see Appendix A. N...

For Macintosh users: 1. Make sure paper is loaded in the sheet feeder. c Caution:Use paper at least 210 mm (8.27 inches) wide; forexample, A4 size paper loaded short edge first. Otherwise,the print heads will spray ink directly onto the platen.This may cause any documents you print afterwards to bes...

Uninstalling Printer Software (for Windows 95 only) If you need to uninstall the EPSON printer driver and utilitiesfor Windows 95, follow the instructions below. 1. Double-click the My Computer icon and double-click the Control Panel icon. 2. Double-click Add/Remove Programs . 3. Select EPSON Printe...

Contacting Customer Support If your printer is not operating properly and you cannot solveyour problem with the troubleshooting information in thisguide and online help, contact EPSON customer supportservices for assistance. We will be able to help you much more quickly if you are ableto give the ex...

Pre Sales Enquiry Desk The Enquiry Desk team can be contacted by calling 0800 220546in the UK or 1 800 409132 from the Republic of Ireland, byfaxing 01442 227271 in the UK or 0044 1442 227271 from theRepublic of Ireland, and via Email at [email protected]. They can provide the following information: ...

Internet URL http://www.epson.com.au Access the EPSON Australia World Wide Web pages. Worthtaking your modem here for the occasional surf! You can getthe same information as offered on the EPSON FAXBACK andthe EPSON Bulletin Board plus more. Your Dealer Don’t forget that your dealer can often help i...

For Singapore users Contact the telephone and fax numbers below: Phone: (065)337-7911 Fax: (065)334-1185 For Hong Kong users To obtain technical support as well as other after-sales services,users are welcome to contact EPSON Hong Kong Limited. Internet home page EPSON Hong Kong has established a lo...

Technical Support Hotline You can also contact our technical staff at the followingtelephone and fax numbers: Phone: (852) 2585-4399 Fax: (852) 2827-4383 For Philippines users To obtain technical support as well as other after sales services,users are welcome to contact the EPSON PhilippinesRepresen...

Appendix A Using the Printer with DOS Proof Sign-off:Ohtera _______ James _______ Installing the Printer Software for DOS Programs . . . . . . . A-2 Changing the Print Settings . . . . . . . . . . . . . . . . . . . . A-3 Using the default settings . . . . . . . . . . . . . . . . . . . A-4Changing th...

Installing the Printer Software for DOS Programs Most DOS software programs include software for EPSON ESC/P 2  printers. They require you to select the printer name from a list to installthe printer software. You need to select the correct printer to takeadvantage of your printer ’s advanced built...

Changing the Print Settings You can change many print settings such as print direction and loadingposition. Because these settings take effect each time you turn on theprinter, they are also called default settings. The factory default settings are designed to meet the needs of most users,so you may...

For more details, see the next section, “Using the default settings.” Tochange a setting, see “Changing the default settings” on page A-7. Note:Most software controls the character table and auto line feed. If your softwarecontrols these features, you may never need to set them with the control pane...

AGM (Alternate Graphics Mode) When AGM is on, the printer can use high-resolution 24-pin graphicscommands. The default is off. This feature is available when you select IBM X24E emulation as the Software setting. Character table Character tables contain the characters and symbols used in differentla...

Changing the default settings To change the printer’s default settings, use the control panel buttons; thecontrol panel lights show your selections. 1. Make sure the printer is turned off and paper is loaded in the sheetfeeder. Note:Use paper at least A4 (210 mm/8.27 inches) size or wider. Otherwise...

5. After making your changes, exit the default-setting mode by turning offthe printer. Note: q You may exit the default-setting mode any time by turning off the printer.Any changes you have made remain in effect until you change them again. q If you want to check the current default settings, enter ...

Note: q Roman T and Sans Serif H fonts are available in proportional spacing only. q Some of the character tables might not be able to print with EPSON Roman T and EPSON Sans Serif H fonts. In these cases, selected charactertables are printed with EPSON Roman. Scalable fonts The size of the Roman, S...

If the print quality does not improve, repeat step 4, then print a few linesto check the output. If print quality hasn’t improved after repeating thisprocedure four or five times, see "Problems and Solutions" in Chapter 9. Aligning the Print Heads If you find that the printed image is fuzzy,...

Make sure your printer is selected. Click Next , then follow the directions on the screen. Note: This utility is designed to be run in DOS with or without a mouse. Using the printer’s control panel buttons If you cannot use the print head alignment utility program that came withyour printer, then fo...

Using Power-On Functions The functions below (in italics) are available if you hold down thecorresponding control panel buttons while turning on the printer: LQ self test = E load/eject button Checks the paper length and prints a self-test at 360 dpi. See “Self testing”on page 9-5. Draft self test =...

Appendix B Tips for Color Printing Proof Sign-off:Ohtera _______ James _______ Basics of Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2 Image Resolution and Image Size . . . . . . . . . . . . . . . . . B-5 Basics of Color Documents . . . . . . . . . . . . . . . . . . . . . B-7 B R...

Basics of Color This section describes the basic properties of color, the relationshipsbetween colors, and how to use color to improve the quality of yourprinted documents. Properties of color Color is composed of three properties: Hue, Saturation, and Brightness. Hue The name of the color, such as ...

Image Resolution and Image Size The resolution of your original image affects the quality of your printouts.Generally, the higher the resolution, the better the print quality. However,keep in mind that the higher the resolution, the longer the wait forprocessing and printing a document. Generally, t...

Basics of Color Documents To help you use color to maximize your document’s impact on its readers,determine the who, what, when, where, why, and how of color printing. Know WHO your readers are and WHAT your purpose is Your documents are intended to communicate information, opinions, orfeelings to o...

Appendix C Specifications Proof Sign-off:Ohtera _______ James _______ Technical Specifications . . . . . . . . . . . . . . . . . . . . . . C-2 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4Ink cartridges...

Technical Specifications Printing Printing method: On-demand ink jet Nozzle configuration: Monochrome (black) 128 nozzles (32 × 4 staggered) Color 64 nozzles × 3 (cyan, magenta, yellow) Printable columns and printing speeds: Character mode: Character pitch (characters per inch) Printing column Draft...

Paper Note:Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot attest to the quality of anynon-EPSON brand or type of paper. Always test samples of paper stock beforepurchasing large quantities or printing large jobs. Single sheets:...

Transparencies, glossy film, glossy paper: Size A4 (210 mm × 297 mm) Letter (216 mm × 279 mm) A6 (105 mm × 148 mm)* * Glossy film only Paper types Special papers distributed by EPSON Self Adhesive sheets, iron-on cool peel transfer paper: Size A4 (210 mm × 297 mm) Letter (216 mm × 279 mm)* * iron-on...

c Caution: q EPSON recommends the use of genuine EPSON ink cartridges.Other products not manufactured by EPSON may cause damage toyour printer not covered by EPSON’s warranties. q Do not use an ink cartridge if the package date has expired. Mechanical Paper feed method: Friction Paper path: Sheet fe...

Electrical 120V Model 220 − 240V Model Input voltage range 103.5 to 132V 198 to 264V Rated frequency range 50 to 60 Hz Input frequency range 49.5 to 60.5 Hz Rated current 0.4A 0.2A Power consumption Approx. 18W (ISO10561 Letter Pattern) This product is also designed for IT power system with Phase to...

Safety approvals Safety standards: U.S. model UL 1950 with D3, CSA C22.2 No.950 withD3 European model EN60950 (VDE and NEMKO) EMC: U.S. model FCC part 15 subpart B class B,CSA C108.8 class B European model EN 55022 (CISPR Pub. 22) class B EN 50082-1EN 61000-3-2EN 61000-3-3 Australian model AS/NZS 35...

Reverse channel Transmission mode: IEEE-1284 Nibble mode Connector: 57-30360 Amphenol Connector or equivalent Synchronization: Refer to the IEEE-1284 specification Handshaking: Refer to the IEEE-1284 specification Signal level: IEEE-1284 Level 1 device Data transmission timing: Refer to the IEEE-128...

Initialization The printer can be initialized (returned to a fixed set of conditions) inthese ways: Hardware initialization ∗ The printer is turned on. ∗ The printer receives an INIT signal from the parallel interface. Software initialization ∗ Software sends a ESC @ (initialize the printer) command...

Default settings The table below shows the default settings that take effect when theprinter is initialized. Item Default setting Top-of-form position Current paper position Page length Single sheets: 22 inches Left and right margins Cancelled Line spacing 1/6-inch line spacing Character pitch Last ...

Command List This section lists the available printer commands by topic. Your printerworks with the following commands. ESC/P 2 control codes Selecting EPSON ESC/P 2 printer in your software allows you to use themost advanced font and graphics handling available. See the ESC/PReference Manual for de...

IBM X24E emulation control codes This printer emulates the IBM Proprinter with the following commands.For detailed information, see IBM’s X24E reference manual. General operation: NUL, DC3, ESC j, BEL, CAN, DC1, ESC Q, ESC [ K, ESC U Paper feeding: FF, LF, ESC 5, ESC A, ESC A (AGM*), ESC 0, ESC 1, E...

Character Tables These character tables are selected with the default-setting mode or byusing software commands. All tables except the italic character table are the same as the PC437 table for hex codes 00 through 7F, so only the PC437 table is showncompletely. The rest of the tables show only the ...

ISO Latin 1 PC437 Greek (Greek)* PC853 (Turkish)* PC855 (Cyrillic)* C R Easter10 Ref. Guide Rev.C A5 size Appendix c 1-07-98 DR, pass 2 Specifications C-19

PC AR864 (Arabic)* Italic No characters are available for hexcode 15 in the italic character table. L Easter10 Ref. Guide Rev.C A5 size Appendix c 1-07-98 DR, pass 2 C-24 Specifications

International character sets You can select one of the following international character sets with thedefault-setting mode or the ESC R command. For example, when youselect “Italic France,” the characters in the “France” row on the tablebelow are used in the italic character table. The following eig...

Characters available with ESC ( ^ command To print the characters in the table below, use the ESC ( ^ command. Thecharacters in the right table are available with PC864 (Arabic), PC AR864(Arabic), and PC APTEC (Arabic). L Easter10 Ref. Guide Rev.C A5 size Appendix c 1-07-98 DR, pass 2 C-26 Specifica...

Glossary The following definitions apply specifically to printers. AGM (Alternate Graphics Mode) An option that improves the quality of your printout when using the printer in IBMX24E emulation mode. application A software program that helps you carry out a particular task, such as wordprocessing or...

Index A Adjust lever, 1-2, 6-4–5Advanced setting Macintosh, 5-5, 5–8Windows, 4-6, 4-8. See also online help Alignment, print heads, 9-36–37, A-11–12. See also Utilities AppleTalk*, 2-33, 2-35Automatic setting Macintosh, 5-3–5Windows, 4-5-6 B Baud rate, 7-5Bidirectional printing, A-4. See also High S...

Contents Safety Instructions Important Safety Instructions . . . . . . . . . . . . . . . . . . . 0-1 A few precautions . . . . . . . . . . . . . . . . . . . . . . . . 0-2 ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . 0-3For United Kingdom Users . . . . . . . . . . . . . . . . . . . ...

Using Your Printer on a Network . . . . . . . . . . . . . . . . . 2-21 With Windows 95 . . . . . . . . . . . . . . . . . . . . . . . . . 2-21With Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . 2-23 Connecting the Printer to Your Macintosh . . . . . . . . . . . . 2-26 Using the built-in s...

Chapter 7 Using Optional Interfaces Available Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2Installing Optional Interfaces . . . . . . . . . . . . . . . . . . . . 7-3 Using the serial interface card (C82305 ] /C82306 ] ) . . . . . 7-5 Chapter 8 Maintenance and Transportation Repl...

Appendix A Using the Printer with DOS Installing the Printer Software for DOS Programs . . . . . . . A-2Changing the Print Settings . . . . . . . . . . . . . . . . . . . . A-3 Using the default settings . . . . . . . . . . . . . . . . . . . A-4Changing the default settings . . . . . . . . . . . . . ...

Command List . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-14 ESC/P 2 control codes . . . . . . . . . . . . . . . . . . . . . . C-14IBM X24E emulation control codes . . . . . . . . . . . . . . . C-15 Character Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-16 Internatio...

Safety Instructions Important Safety Instructions Read all of these instructions and save them for later reference.Follow all warnings and instructions marked on the printer. q Do not place the printer on an unstable surface or near aradiator or heat source. q Place the printer on a flat surface. Th...

q Unplug the printer and refer servicing to qualified servicepersonnel under the following conditions: If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the cabinetdamaged; if the printer does not operate normally orexhibits a distinct change...

For United Kingdom Users Use of options EPSON (UK) LTD shall not be liable against any damages orproblems arising from the use of any options or consumableproducts other than those designated as Original EPSONProducts or EPSON Approved Products by EPSON (UK)LTD. Safety information w Warning: This ap...

Chapter 1 Getting to Know Your Printer Proof Sign-off:Ohtera _______ James _______ Printer Parts and Control Panel Functions . . . . . . . . . . . . 1-2 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . 1-4 When using your printer with a PC . . . . . . . . . . . . . . 1-4When using...

Printer Parts and Control Panel Functions paper support edge guides printer cover sheet feeder paper support extension output tray output trayextension tab e4 ink cartridge clamps adjust lever control panel black print headcleaning button load/ejectbutton powerbutton color print headcleaning button ...

Buttons Buttons Function E load/eject Loads and ejects paper. Starts charging ink (after you finish the ink cartridgereplacement procedure). P power Turns the printer on and off. Clears the print buffer if pressed twice while thepower is on. Y black print head cleaning Cleans the black print head if...

System Requirements When using your printer with a PC To use your printer, you need Microsoft ® Windows ® 3.1, Windows for Workgroups, Windows 95, Windows NT 4.0, orDOS; and a shielded, twisted-pair parallel cable. To install and use the printer software (printer driver andutilities) included on the...

When using your printer with a Macintosh To use this printer, your Apple ® Macintosh ® must meet the following system requirements and you need a standard AppleSystem Peripheral-8 cable (8-pin mini-circular connector) orequivalent. Applicable computer models (as of July 1, 1997) Macintosh LC II, LC ...

In addition to these system and memory requirements, youalso need 8MB of free hard disk space to install your printersoftware. To print, you need extra hard disk space amountingto about double the size of the file you want to print. Options and Consumable Products For information on what options are...

Interface cables EPSON supplies several types of interface cables. You can useany interface cable that meets the specifications listed below.See your computer manual for any additional requirements. Parallel Interface Cable (shielded) C83602 ] from D-SUB 25-pin (computer) to Amphenol 57 (printer) Se...

EPSON special media Most plain paper works well in your printer. In addition, paperspecifically designed for ink jet printers will meet mosthigh-quality printing needs. 360 dpi Ink Jet Paper (A4) S041059 S041025 360 dpi Ink Jet Paper (Letter) S041060 S041028 Photo Quality Ink Jet Paper (A4) S041061 ...

Chapter 2 Getting Started Proof Sign-off:Ohtera _______ James _______ Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . 2-2 Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . 2-3 Using a printer stand . . . . . . . . . . . . . . . . . . . . . . 2-4 Attaching the P...

Unpacking the Printer Your printer box should contain a CD-ROM, which includesthe printer software that runs your printer, and the followingitems: In some locations, the power cord comes attached to theprinter. The shape of the AC plug varies by country; be sure the plug included is the right shape ...

Choosing a Place for the Printer Follow the guidelines listed below when placing your printer. q Place the printer on a flat, stable surface that is larger thanthe printer. The printer will not operate properly if it istilted or at an angle. q Place the printer close enough to the computer for thein...

q Use a grounded power outlet; do not use an adapter plug. Using a printer stand When using a printer stand, note the following: q Use a stand that can support at least 15.0 kg (33.2 lb). q Never use a stand that tilts the printer. The printer shouldalways be kept level. Attaching the Paper Support ...

Plugging in the Printer 1. Make sure that the printer is turned off. It is off when the P power button protrudes slightly from the surface of the control panel. 2. Check the label on the back of the printer to make sure the voltage required by the printer matches that of theelectrical outlet you wil...

Installing the Ink Cartridges w Warning: The ink cartridges are self-contained units. Under ordinaryuse, ink will not leak from a cartridge. If ink does get on yourhands, wash them thoroughly with soap and water. If ink getsinto your eyes, flush them immediately with water. Install the included ink ...

Now you are ready to connect the printer to your computer. Toconnect the printer to your PC, see the following section. Toconnect it to your Macintosh, see page 2-20. Connecting the Printer to Your PC Connecting the printer to your computer using the built-inparallel interface requires a shielded, t...

Now see the next section for instructions on installing theprinter software. You must install the printer softwarebefore using your printer. Installing the Printer Software in Your PC After connecting the printer to your computer, install theWindows printer software. It is included in the “PrinterSo...

If you wish to make a floppy disk version of the printersoftware on your CD-ROM, you can use the Driver diskcreation utility included on the CD. See below for Windows 95and NT 4.0, or page 2-19 for Windows 3.1. Installing in Windows 95 or Windows NT 4.0 Follow the steps below to install the printer ...

Before using the printer software, be sure to read the README file located in the EPSON (Printers) folder. For information onopening and using the software, see “Printing With Windows”in Chapter 3. Installing in Windows 95 (using plug-and-play) Follow these steps to install the printer software usin...

Installing in Windows 3.1 Follow these steps to install the software using Windows 3.1: 1. Make sure Windows 3.1 is running and the Program Manager window is open. 2. Insert the Printer Software CD shipped with your printer in the CD-ROM drive. (If you use the floppy disk version,insert it in a flop...

Using Your Printer on a Network To use your printer on a network, you need to set up yourprinter as a network printer. Setting up for a network must bedone from the host computer first, and then from the clientcomputer. Host: Computer to which the printer is connected Client: Any computer on the net...

10. Select your printer in the dialog box below and follow the on-screen instructions. Note for Windows NT 4.0 users If your printer does not print correctly as a remote printer, thefollowing procedure may help you solve the problem. 1. Install the Windows NT 4.0 printer software in your computer as...

Connecting the Printer to Your Macintosh There are two ways to connect the printer to your Macintosh,using the printer’s built-in serial interface or using an optionalinterface card. Using the built-in serial interface To use the printer’s built-in serial interface, you will need an Apple System Per...

4. Turn on the printer by pressing the P power button. 5. Turn on your Macintosh. See the next page for instructions on installing the printersoftware. You must install the printer software before usingyour printer. Using an optional EPSON interface card An optional LocalTalk  or Ethernet interface...

Installing the Printer Software in Your Macintosh Always use the EPSON STYLUS COLOR 850 Macintosh printersoftware when printing with your printer. This software isspecially designed to allow easy access to all the features of theprinter. c Caution:Turn off all virus protection programs before you in...

q Nozzle CheckChecks the print heads for clogging. You can open thisutility from the Utility dialog box in the printersoftware. For more information, see “Using EPSONPrinter Utilities” on page 5-23. q Head Cleaning Cleans the print heads to maintain the best printquality. You can open this utility f...

Installing the printer software Follow the steps below to install your printer software. If youare using the floppy disk version, make a backup copy of theEPSON Macintosh printer software disk before you begininstallation. 1. Turn on your Macintosh and insert the software CD in the CD-ROM drive. (If...

If you are low on disk space, select Cusom Install from the pop-up menu and click Serial Driver Package (if you connect the printer directly to your Macintosh’s serial port),or Network Driver Package and Epson Namer (if you connect the printer to your Macintosh over an AppleTalknetwork). Confirm the...

3. If there are multiple AppleTalk zones at your site, select the zone where the printer is located. 4. Under New Name, enter a name for your printer. You should assign a name that clearly distinguishes your printer fromothers on the network. 5. Click Rename and then click Done to quit the EPSON Nam...

Using the serial interface connection 1. Make sure the printer is connected to your Macintosh and turned on. 2. Choose Chooser from the Apple menu. Then click your printer’s icon and the port your printer is connected to. Ifyou don’t see the appropriate icon, use the arrows on theright to scroll thr...

Using the AppleTalk connection 1. Turn on your printer. 2. Choose Chooser from the Apple menu. Click your printer’s icon. If you don’t see the appropriate icon, use the arrowson the right to scroll through the available icons. Select theAppleTalk zone you want to use. A list of all the printersconne...

Chapter 3 Starting to Print Proof Sign-off:IOhtera _______ James _______ Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Printing With Windows . . . . . . . . . . . . . . . . . . . . . . . 3-5 Printing With Macintosh . . . . . . . . . . . . . . . . . . . . . . 3-8 3 R Easte...

Loading Paper The following procedure describes how to load plain paper inthe printer. You can also print on ink jet paper, photo-quality glossy film orpaper,transparencies, envelopes, index cards, and adhesivesheets. For details on using such media, see Chapter 6,“Printing on Special Paper.” Note:T...

Printing With Windows To get started with printing right away, follow the printingmethod explained below, which is typical of many Windowsapplications. The actual way you print may vary depending on the application you use. See your application manual fordetails. Note:While many Windows applications...

8. Select the size of the paper you loaded in the printer from the Paper Size list. If you don’t see your paper size in the list,use the arrow on the right to scroll through the list. Note:If your paper size is not included in the list, select User Defined and enter the paper size in the dialog box ...

Printing With Macintosh To get started printing right away, follow the printing methodexplained below, which is typical of many Macintoshapplications. The actual way you print may vary depending onthe application you use. See your application manual for details. Note:While many Macintosh application...

Chapter 4 Using the Printer Software for Windows Proof Sign-off:Ohtera _______ James _______ Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Accessing the Printer Software . . . . . . . . . . . . . . . . . . 4-2 From Windows applications . . . . . . . . . . . . . . . . . ....

From Windows applications How you should access the printer software varies dependingon the application, application version, and Windows versionyou are using. Read the following to get a general idea of howto access the software. 1. Choose Print or Print Setup from the File menu. 2. Click Printer ,...

Making Changes to Printer Driver Settings The printer software contains the printer driver setting menusexplained below, and the Utility menu explained on page 4-15. Main Mode, Media Type, Ink Paper Paper Size, Copies, Orientation, Printable Area Layout Proportional Printing, Print Layout, Watermark...

Note:Depending on the media you choose in the Media Type list (while Automatic is selected), a slide bar appears in the Mode box that lets you choose Quality or Speed . Select Quality when print quality is more important than speed. Online help provides more information about the printer driversetti...

The printer driver provides the following predefined settings: Photo Good for printing scanned photos Text/Graph Good for printing presentationdocuments such as graphs and charts PhotoEnhance (for Windows 3.1) PhotoEnhance2 (f or Windows 95 and NT 4.0) Good for printing images capturedusing a video,...

Customizing the Print Settings Many users will never need to make their own print settingsmanually. However, if you need more control over the driver,want to make the most detailed settings available, or just wantto experiment, see below. 1. Click Advanced on the Main menu and then click More Settin...

Making the Media Type Setting On the Main menu, select the Media Type setting that matchesthe paper you loaded in the printer. See the following todetermine the Media Type setting (shown in bold) for yourpaper. First find your paper, then click the correspondingMedia Type setting. Note:If the corres...

Ink Jet Transparencies Ink Jet Transparencies (A4) S041063 Ink Jet Transparencies (Letter) S041064 Photo Paper Photo Quality Glossy Paper (A4) S041126 Photo Quality Glossy Paper (Letter) S041124 Photo Paper (A4) S041140 Photo Paper (Letter) S041141 Photo Paper (4 × 6 in.) S041134 Panoramic Photo Pap...

Modifying the Printout Style (Windows 95 & NT 4.0 only) You can modify your printout style using a variety of printerdriver settings located on the Paper and Layout menus. On thePaper menu, you can specify the orientation of your printout,and minimize the bottom margin. On the Layout menu, youca...

The Page Order setting allows you to select the order of theprinted pages. The Print page frames setting allows you to print a framearound each page on the sheet of paper. Printing a watermark on your document To print a watermark on your document, click the Watermarkcheck box. Click the Watermark S...

Using EPSON Printer Utilities EPSON printer utilities allow you to perform some printermaintenance from your screen. For Windows 95, utilities tocheck the current printer status are also available. To access the utilities, click the Utility tab in the printer software window, then click the button f...

EPSON Status Monitor 2 (for Windows 95 only) Provides you with printer status information such as theamount of ink remaining and checks for printer errors. This utility is available only when: q You have installed the Status Monitor 2 (if not, see page4-27), q The printer is connected directly to th...

High Speed Copies Turns on high-speed printing for multiple copies. This speedsup printing by using your hard disk space as a cache whenprinting multiple copies of your document. Show Progress Meter Displays the Progress Meter every time you print. See also page4-19. EPSON Printer Port Turns on the ...

From Windows 3.1 (Despooler) This dialog box shows the progress of the current print job. You can also cancel, pause and resume, and restart selectedprint jobs from the Progress Meter and the Despooler. Stop Cancels printing Pause Pauses printing until you press it again Reprint Restarts printing fr...

Understanding the EPSON Spool Manager The EPSON Spool Manager is similar to Windows PrintManager. If it receives two or more print jobs at one time, itputs them in a line (with printers on a network this may becalled a print queue) in the order received. When a print jobreaches the top of the line, ...

Using EPSON Status Monitor 2 (for Windows 95 only) If you installed the Status Monitor utility, you can get detailedinformation on the printer status. Note: q If you have not installed the Status Monitor yet, see "Installingthe Status Monitor 2 utility" later in this chapter. q Before using ...

Printer icon The color of the printer icon indicates the current printer status. Green Ready Yellow Some kind of maintenance is necessary Red Error has occurred Dimmed Communication problem between StatusMonitor 2 and printer Printer Name The name of the EPSON printer connected directly to yourcompu...

Job Count Shows the number of jobs waiting to print. Note:To get more information, choose Job Status on the Printer menu or click the Job Status button on the tool bar. To get more detailed information on the status of a particularprinter, open the Printer Status window by double-clicking theprinter...

You can open the three menus described below by clicking thetabs at the top of the Printer Status window: q Current StatusProvides you with detailed printer status information, agraphic dispaly, and status messages. If a printer erroroccurs, troubleshooting tips appear in the bottom messagebox. q Co...

Note: If you want the Status Alert dialog box to appear in front of otherwindows on the desktop, right-click the background monitoring iconand choose Show on Top . Installing the Status Monitor 2 utility Note:If you installed the Status Monitor 2 utility when you installed theprinter software, you d...

Getting Information Through Online Help Your printer software has an extensive online help feature,which will answer most of your questions about your printersoftware. It provides you with instructions on printing, makingprinter driver settings, using printer utilities, andtroubleshooting printer er...

Chapter 5 Using the Printer Software for Macintosh Proof Sign-off:Ohtera _______ James _______ Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Making Changes to Printer Driver Settings . . . . . . . . . . . 5-2 Using the Automatic Setting . . . . . . . . . . . . . . . . . ...

Printer Software The printer software includes a printer driver and printerutilities. The printer driver lets you choose from a wide varietyof settings to get the best results from your printer. The printerutilities help you check the printer and keep it in top condition. The quickest and easiest wa...

Media Type Select the Media Type setting that matches the kind of paperyou loaded in the printer. See below to determine which MediaType setting (shown in bold) best matches your paper. Plain Paper Plain paperEnvelopes 360 dpi Ink Jet Paper 360 dpi Ink Jet Paper (A4) S041059, S041025 360 dpi Ink Jet...

Photo Paper Photo Quality Glossy Paper (A4) S041126 Photo Quality Glossy Paper (Letter) S041124 Photo Paper (A4) S041140 Photo Paper (Letter) S041141 Photo Paper (4 × 6 in.) S041134 Panoramic Photo Paper (210 × 594 mm) S041145 Photo Quality Glossy Film Photo Quality Glossy Film (A4) S041071 Photo Qu...

When you choose a predefined setting, other settings such asPrint Quality, Halftoning, and Color are set automatically.Changes are shown in the Current Settings display on the rightside of the Print dialog box. Before printing, be sure to verifythe Media Type and Ink settings, as they may be affecte...

Print Quality The available Print Quality settings are: SuperFine - 1440 dpi Select this setting when you want the highest quality output at 1440 dpi. This mode is best for your most important images,so be sure to use this setting only with the highest qualitymedia, such as EPSON Photo Quality Ink J...

Media Type Select the Media Type setting that matches the paper youloaded in the printer. See page 5-4 for details. Ink Select Color if your printout includes color. Select Black if you are printing black text only, a draft, or if you want colors toprint as varying shades of gray. Halftoning The ava...

MicroWeave MicroWeave allows your printer to generate superior outputbecause graphics data is re-ordered and printed in finerincrements. This technology reduces the possibility of banding,the light horizontal lines that can mar an image. If any banding problems still occur even with MicroWeave turne...

Color Adjustment The Color Adjustment settings provide you with a level ofcontrol over printed colors that you will not find in manyapplications. Mode There are four color adjustment modes as follows: Automatic Analyzes the print data and optimizescolor correction for the type of datasent to the pri...

Note: q PhotoEnhance2 is only available when Color is selected as the Ink option. q Printing with PhotoEnhance2 may take a longer time than othersettings, depending on your computer system and on the amountof data contained in the image. ColorSync Select ColorSync when matching printed colors with t...

Saving your settings To save your custom settings as a group, follow these steps: 1. Click Save Settings in the Print dialog box. The Custom Settings dialog box appears. 2. Type a unique name (up to 16 characters) for your custom settings in the Name box. 3. Click Save . You can save up to 10 groups...

Using your saved settings To select your settings, click Advanced in the Print dialog box, then click in the settings list beside the More Settingsbutton and select your setting. If you change the Media Type or Ink option when one of yourcustomized settings is selected in the settings list, the sele...

Paper size You can select any of the following predefined paper sizes. Ifyou do not see your paper size in this list, see the next page forinstructions on defining a custom paper size. A4, B5, A5, Letter, Executive, Legal, Half LetterEnvelope #10, C6, DLA6 Index cardIndex card 5 x 8 in, 8 x 10 inEPS...

Defining a Custom Paper Size If your paper size is not included in the paper size list in thePage Setup dialog box, follow the steps below to define acustom paper size. 1. In the Page Setup dialog box, click Customize . The following dialog box appears: 2. To define a new paper size, click New . The...

6. Click OK . You return to the Page Setup dialog box. You can define up to 8 paper sizes. The paper size names youcreate will appear in the Paper Size menu in the Page Setupdialog box. To delete a custom paper size, click Customize in the Page Setup dialog box, select its name from the list in the ...

Watermark Selecting this function enables you to print a watermark in thebackground of your printed documents or images. Select the watermark you want to print from the Watermarklist; then select its position, size, color and intensity. Theposition and size of the watermark can be changed by draggin...

3. Enter a name for the watermark, and click Save . Your custom watermark will appear in the Watermark list. Print Layout You can print two or four pages on a sheet of paper by selecting 2 Pages or 4 Pages in the Print Layout box. You can also choose to print a frame around each page on the sheet of...

Using EPSON Printer Utilities EPSON printer utilities allow you to check the current printerstatus and do some printer maintenance from your screen. Youcan start the utilities from the Utility dialog box. Click Utility in the Print dialog box to view the following dialog box: EPSON StatusMonitor The...

The StatusMonitor checks the amount of ink remaining whenopened. To update the ink-level information, click the Update button. Nozzle Check You can check the print head nozzles for clogging with thisutility. Check the nozzles if you notice a decline in print qualityand also after cleaning to confirm...

Controlling Background Printing After you send a print job to the printer, you can use theEPSON Monitor3 utility to check or cancel print jobs that arequeued for printing. This utility also shows the status of the jobcurrently being printed. To use EPSON Monitor3, you must first turn on Background P...

Chapter 6 Printing on Special Paper Proof Sign-off:Ohtera _______ James _______ Loading Special Paper and Other Media . . . . . . . . . . . . . 6-2 About special media cleaning sheets . . . . . . . . . . . . . 6-4 Loading Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . 6-5 Loading Transp...

Loading Special Paper and Other Media When loading special paper distributed by EPSON, read theinstruction sheets packed with your special media first andkeep the following in mind: q Make sure the printable side of the paper is face up whenloading media into the sheet feeder. See the instructionshe...

q If you are printing from DOS, keep the following in mind: When loading transparencies, set the print direction to Uni-D in the default-setting mode. See “Changing the PrintSettings” in Appendix A. q If ink smears on your documents, set the adjust lever to the“+” position. To change the setting, op...

Loading Envelopes When printing on envelopes, please follow the steps below: 1. Make sure the envelopes are not curled or folded. Also avoid using envelopes that are too thin; they may curl duringprinting. 2. Load envelopes flap edge first with the flap side down. You can load up to 10 envelopes int...

Loading Transparencies When printing on transparencies, follow the steps below: 1. Reposition the paper support. 2. Place a stack of transparencies face up on a sheet of plain paper. The stack is face up if the cut corner is at the topright when you hold the long edges of the transparencies. Note:Yo...

Chapter 7 Using Optional Interfaces Proof Sign-off:Ohtera _______ James _______ Available Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Installing Optional Interfaces . . . . . . . . . . . . . . . . . . . 7-3 Using the serial interface card (C82305 ] /C82306 ] ) . . . . 7-5 7 R Ea...

Available Interfaces You can use various interface cards to supplement thecapabilities of your printer’s built-in hardware interface. Thefollowing EPSON interface cards are compatible with yourprinter: Interface card Model number Serial Interface Card C82305 ] /C82306 ] 32KB Serial Interface Card C8...

Installing Optional Interfaces 1. Make sure the printer is turned off and all the printer’s lights are off. 2. Unplug the power cord from the electrical outlet (and from the back of the printer, if your printer’s power cord isremovable). c Caution:Do not install the interface card when the printer i...

Using the serial interface card (C82305 ] /C82306 ] ) When using a serial interface card (C82305 ] /C82306 ] ), see the sections below to set the correct baud rate, handshake timing,and error handling. For all other data transfer conventions, such as word structureand communications protocol, see th...

Chapter 8 Maintenance and Transportation Proof Sign-off:Ohtera _______ James _______ Replacing an Ink Cartridge . . . . . . . . . . . . . . . . . . . . . 8-2 Printing with an empty color ink cartridge . . . . . . . . . 8-8 Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . 8-9 Tr...

Replacing an Ink Cartridge The printer’s indicator lights will inform you when it is time toobtain a replacement ink cartridge and when it is time toreplace an empty cartridge. Note:If you need to replace an ink cartridge when the B black or A color ink out light is off, see “Ink Cartridge Problems”...

Printing with an empty color ink cartridge Even if the color ink cartridge is empty, you can still printdocuments with black ink as long as both cartridges areinstalled. To continue printing when the A ink out light is lit continuously, turn the printer off and back on again. Be awarethat any data y...

Cleaning the Printer To keep your printer operating at its best, you should clean itthoroughly several times a year. 1. Make sure the printer is turned off and all the printer’s lights are off. Then unplug the power cord. 2. Remove any paper from the sheet feeder. 3. Use a soft brush to carefully cl...

Transporting the Printer If you need to transport your printer some distance, carefullyrepack it using the original box and packing materials asfollows: 1. Open the printer cover and make sure that the print heads are in the home (far right) position. If they are not, turn onthe printer and then tur...

Chapter 9 Troubleshooting Proof Sign-off:Ohtera _______ James _______ Diagnosing the Problem . . . . . . . . . . . . . . . . . . . . . . 9-2 Error indicators . . . . . . . . . . . . . . . . . . . . . . . . . 9-2Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4Self testing . . . ...

Diagnosing the Problem Troubleshooting printer problems is best handled in two easysteps: first diagnose the problem, then apply likely solutionsuntil the problem is fixed. The information that you need todiagnose the most common problems is provided by theprinter’s control panel lights and by the S...

Lights Problem and Solution Carriage Error f S o B o A f P The print headcarriage is caught byjammed paper orother foreign materialand cannot return tothe home position. 1. Remove any paper from the paper path by hand. If you are unable to remove jammed paper by hand, press the E load/eject button u...

Self testing Printing a self test can help you determine whether theproblem comes from the printer or the computer. q If the self test prints satisfactorily, the printer itself is allright and the problem probably lies in the printer softwaresettings, application settings, the interface cable (be su...

Hex dump mode Experienced users can use the hex dump mode to pinpointcommunication problems between the printer and a softwareprogram. To enter the hex dump mode, follow these steps. 1. Make sure the printer is turned off and paper is loaded into the sheet feeder. c Caution:Use paper at least 210 mm...

Problems and Solutions This section divides printer problems into four categories: Power supply . . . . page 9-8 Operation . . . . . . page 9-9 Paper handling . . . page 9-16 Printing quality . . . page 9-19 Go to the category for the type of problem you have and lookfor the description that most cl...

The printer does not work and the control panel lights are off. Cause What to do The printer is turned off. Press the P power button. The P power light will come on. The power cord is notproperly plugged into theelectrical outlet. Turn off the printer, make sure thepower cord is firmly plugged into ...

Your software is not properlyset up for your printer. Make sure that your printer isproperly selected in your software. Install or reinstall the printer softwareas described in Chapter 2. Nothing prints and the control panel lights are on or flashing. Cause What to do Multiple common printererrors h...

The self test prints well, but nothing prints from anapplication program. Cause What to do Your printer is not selected inyour software. Select your printer in the printer setupsection of your software. The interface cable does notmeet both the printer andcomputer requirements. Use a printer cable t...

If you have a display-adapter settingutility, use it to set lower resolution.For detailed information, see yourdisplay board user’s guide. For Macintosh, choose Control Panel from the Apple menu and select Monitors . Select a lower resolution. For detailed information on makingthis setting, see your...

The size of the paper loadedin the printer does not matchthe paper size setting withinyour application program orprinter driver. Load the correct size of paper, orchange the paper size settings withinyour application program or printerdriver to match the size of paper youare using. Color documents p...

Print speed is not what you expect. Cause What to do The image resolution and theamount of color used in thedocument may be too high. Carefully considering your use of colorand resolution can help you optimizeyour printing times. For more details,see “Increasing the Print Speed” laterin this chapter...

Software settings areoverriding those made in thedefault-setting mode. Always try making a setting in yourapplication first. If that is not possible,use the printer driver. If that is alsoimpossible, use the default-settingmode. For DOS users: The Network I/F mode is setto Off. Set the Network I/F m...

Paper handling Paper does not feed properly from the sheet feeder. Cause What to do Too many sheets are loadedin the sheet feeder. Take the paper stack out of the feeder,remove some sheets, and reload thestack. Before you load paper, check theamount of paper you can load in thesheet feeder. See Chap...

The printer loads more than one sheet at a time. Cause What to do Too many sheets are loadedin the sheet feeder. Take the paper stack out of the feeder,remove some sheets, and reload paper.Before you load paper, check theamount of paper you can load in thesheet feeder. See Chapter 6. The edge guides...

Paper feed or paper jam problems occur frequently. Cause What to do Sheets of paper are stucktogether. Fan the stack of paper and align theedges before loading. The paper is too thin orrough. Make sure the paper meets the paperrequirements for this printer. See“Paper” in Appendix C. Too many sheets ...

Printing quality The printed image has gaps or faint areas. Cause What to do The print head nozzles areclogged. Clean the print heads. See “Cleaningthe Print Heads,” later in this chapter. The paper quality hasdegraded due to age. Use new paper. The printer driver settingsmay not be correct. Select ...

The printer driver’s Inksetting is Color even though the printer is being used withan empty color ink cartridgeinstalled. Select Black as the Ink setting in your printer driver. See “Printing with anempty color ink cartridge” on page 8-8. Replace the color ink cartridge. For DOS users: The print dir...

Ink has leaked on the platen. Wipe the area, shown below in blue,inside the printer with a soft, cleancloth. w Warning: Be careful not to touch the gears inside theprinter. White horizontal lines appear in the printed image. Cause What to do The print head nozzles areclogged. Clean the print heads. ...

Vertical or horizontal printed lines do not align.White banding appears between color and black graphics. Cause What to do The print heads aremisaligned. Align the print heads using the PrintHead Alignment utility. See “Aligningthe Print Heads” later in this chapter. The printing position ismisalign...

The printer driver settings arenot correct. Check the printer driver settings tomake sure they are appropriate. Ifthese settings are correct, check yourapplication because some settings areoverridden by application settings.Also, for more information on makingprinter driver settings, see online help...

The print head nozzles for aparticular color of ink areclogged. Clean the print heads. See “Cleaningthe Print Heads” later in this chapter. The ICM (Windows95) orColorSync (Macintosh)setting in your driver is notappropriate for yourdocument. Select Automatic as the Mode setting in the printer driver...

Color dots are missing in printed characters or graphics. The printed color image has gaps or faint areas. Cause What to do The color print head nozzlesare clogged. Clean the color print head. See“Cleaning the Print Heads” later inthis chapter. For DOS users: The Network I/F mode is setto Off. Set t...

Photographic images look grainy or rough. Cause What to do The printing position ismisaligned. Align the print heads with the PrintHead Alignment utility. See “Aligningthe Print Heads” later in this chapter. The resolution of the originalimage data or the resolutionsetting for the image in yourimage...

When you clean the print heads using the Head Cleaningutility, the output quality does not improve. Cause What to do You attempted to clean theprint heads while the inkcartridges were low or out ofink. Check the B or A ink out light. When the ink cartridges are low or out, theHead Cleaning utility h...

The following table shows the factors that inversely affect printspeed and print quality (increasing one will decrease the other). Print qualityPrint speed LowerFaster HigherSlower Printer driver settings Print Quality Economy SuperFine -1440 dpi MicroWeave (Super) Off On High Speed On Off Halftonin...

Print speed Faster Slower Software status Running applications One Many *Name may vary depending on the printer software and application software you are using. **Grayscale means using black ink only to print varying shades of gray, from pure black to pure white. Using Speed & Progress (for Wind...

DMA transfer Using DMA transfer to send print data to the computer mayhelp you speed up printing. This is only available forcomputers that have a parallel port which supports ECP mode.See your computer’s manual to determine if it supports ECPmode and DMA transfer. To make DMA transfer available, see...

7. Click OK to save the settings. 8. Reopen the Speed & Progress dialog box to verify whether DMA transfer has been enabled. Note:You may not be able to use DMA transfer on some computers evenafter you make the settings explained above. Consult your computermaker for information on the DMA trans...

Nozzle check pattern: The above sample is in black and white, but the actual check pattern prints in color. In the check pattern, if you find that any segments are missingfrom the test lines as shown above, you may need to repeat thehead cleaning and print the nozzle check pattern again. If print qu...

Aligning the Print Heads If you notice a misalignment of vertical or horizontal lines, youmay be able to solve these problems from your computer usingthe Print Head Alignment utility in the printer software. If you are using DOS or you cannot align the print heads withthis utility, see Appendix A. N...

For Macintosh users: 1. Make sure paper is loaded in the sheet feeder. c Caution:Use paper at least 210 mm (8.27 inches) wide; forexample, A4 size paper loaded short edge first. Otherwise,the print heads will spray ink directly onto the platen.This may cause any documents you print afterwards to bes...

Uninstalling Printer Software (for Windows 95 only) If you need to uninstall the EPSON printer driver and utilitiesfor Windows 95, follow the instructions below. 1. Double-click the My Computer icon and double-click the Control Panel icon. 2. Double-click Add/Remove Programs . 3. Select EPSON Printe...

Contacting Customer Support If your printer is not operating properly and you cannot solveyour problem with the troubleshooting information in thisguide and online help, contact EPSON customer supportservices for assistance. We will be able to help you much more quickly if you are ableto give the ex...

Pre Sales Enquiry Desk The Enquiry Desk team can be contacted by calling 0800 220546in the UK or 1 800 409132 from the Republic of Ireland, byfaxing 01442 227271 in the UK or 0044 1442 227271 from theRepublic of Ireland, and via Email at [email protected]. They can provide the following information: ...

Internet URL http://www.epson.com.au Access the EPSON Australia World Wide Web pages. Worthtaking your modem here for the occasional surf! You can getthe same information as offered on the EPSON FAXBACK andthe EPSON Bulletin Board plus more. Your Dealer Don’t forget that your dealer can often help i...

For Singapore users Contact the telephone and fax numbers below: Phone: (065)337-7911 Fax: (065)334-1185 For Hong Kong users To obtain technical support as well as other after-sales services,users are welcome to contact EPSON Hong Kong Limited. Internet home page EPSON Hong Kong has established a lo...

Technical Support Hotline You can also contact our technical staff at the followingtelephone and fax numbers: Phone: (852) 2585-4399 Fax: (852) 2827-4383 For Philippines users To obtain technical support as well as other after sales services,users are welcome to contact the EPSON PhilippinesRepresen...

Appendix A Using the Printer with DOS Proof Sign-off:Ohtera _______ James _______ Installing the Printer Software for DOS Programs . . . . . . . A-2 Changing the Print Settings . . . . . . . . . . . . . . . . . . . . A-3 Using the default settings . . . . . . . . . . . . . . . . . . . A-4Changing th...

Installing the Printer Software for DOS Programs Most DOS software programs include software for EPSON ESC/P 2  printers. They require you to select the printer name from a list to installthe printer software. You need to select the correct printer to takeadvantage of your printer ’s advanced built...

Changing the Print Settings You can change many print settings such as print direction and loadingposition. Because these settings take effect each time you turn on theprinter, they are also called default settings. The factory default settings are designed to meet the needs of most users,so you may...

For more details, see the next section, “Using the default settings.” Tochange a setting, see “Changing the default settings” on page A-7. Note:Most software controls the character table and auto line feed. If your softwarecontrols these features, you may never need to set them with the control pane...

AGM (Alternate Graphics Mode) When AGM is on, the printer can use high-resolution 24-pin graphicscommands. The default is off. This feature is available when you select IBM X24E emulation as the Software setting. Character table Character tables contain the characters and symbols used in differentla...

Changing the default settings To change the printer’s default settings, use the control panel buttons; thecontrol panel lights show your selections. 1. Make sure the printer is turned off and paper is loaded in the sheetfeeder. Note:Use paper at least A4 (210 mm/8.27 inches) size or wider. Otherwise...

5. After making your changes, exit the default-setting mode by turning offthe printer. Note: q You may exit the default-setting mode any time by turning off the printer.Any changes you have made remain in effect until you change them again. q If you want to check the current default settings, enter ...

Note: q Roman T and Sans Serif H fonts are available in proportional spacing only. q Some of the character tables might not be able to print with EPSON Roman T and EPSON Sans Serif H fonts. In these cases, selected charactertables are printed with EPSON Roman. Scalable fonts The size of the Roman, S...

If the print quality does not improve, repeat step 4, then print a few linesto check the output. If print quality hasn’t improved after repeating thisprocedure four or five times, see "Problems and Solutions" in Chapter 9. Aligning the Print Heads If you find that the printed image is fuzzy,...

Make sure your printer is selected. Click Next , then follow the directions on the screen. Note: This utility is designed to be run in DOS with or without a mouse. Using the printer’s control panel buttons If you cannot use the print head alignment utility program that came withyour printer, then fo...

Using Power-On Functions The functions below (in italics) are available if you hold down thecorresponding control panel buttons while turning on the printer: LQ self test = E load/eject button Checks the paper length and prints a self-test at 360 dpi. See “Self testing”on page 9-5. Draft self test =...

Appendix B Tips for Color Printing Proof Sign-off:Ohtera _______ James _______ Basics of Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2 Image Resolution and Image Size . . . . . . . . . . . . . . . . . B-5 Basics of Color Documents . . . . . . . . . . . . . . . . . . . . . B-7 B R...

Basics of Color This section describes the basic properties of color, the relationshipsbetween colors, and how to use color to improve the quality of yourprinted documents. Properties of color Color is composed of three properties: Hue, Saturation, and Brightness. Hue The name of the color, such as ...

Image Resolution and Image Size The resolution of your original image affects the quality of your printouts.Generally, the higher the resolution, the better the print quality. However,keep in mind that the higher the resolution, the longer the wait forprocessing and printing a document. Generally, t...

Basics of Color Documents To help you use color to maximize your document’s impact on its readers,determine the who, what, when, where, why, and how of color printing. Know WHO your readers are and WHAT your purpose is Your documents are intended to communicate information, opinions, orfeelings to o...

Appendix C Specifications Proof Sign-off:Ohtera _______ James _______ Technical Specifications . . . . . . . . . . . . . . . . . . . . . . C-2 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4Ink cartridges...

Technical Specifications Printing Printing method: On-demand ink jet Nozzle configuration: Monochrome (black) 128 nozzles (32 × 4 staggered) Color 64 nozzles × 3 (cyan, magenta, yellow) Printable columns and printing speeds: Character mode: Character pitch (characters per inch) Printing column Draft...

Paper Note:Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot attest to the quality of anynon-EPSON brand or type of paper. Always test samples of paper stock beforepurchasing large quantities or printing large jobs. Single sheets:...

Transparencies, glossy film, glossy paper: Size A4 (210 mm × 297 mm) Letter (216 mm × 279 mm) A6 (105 mm × 148 mm)* * Glossy film only Paper types Special papers distributed by EPSON Self Adhesive sheets, iron-on cool peel transfer paper: Size A4 (210 mm × 297 mm) Letter (216 mm × 279 mm)* * iron-on...

c Caution: q EPSON recommends the use of genuine EPSON ink cartridges.Other products not manufactured by EPSON may cause damage toyour printer not covered by EPSON’s warranties. q Do not use an ink cartridge if the package date has expired. Mechanical Paper feed method: Friction Paper path: Sheet fe...

Electrical 120V Model 220 − 240V Model Input voltage range 103.5 to 132V 198 to 264V Rated frequency range 50 to 60 Hz Input frequency range 49.5 to 60.5 Hz Rated current 0.4A 0.2A Power consumption Approx. 18W (ISO10561 Letter Pattern) This product is also designed for IT power system with Phase to...

Safety approvals Safety standards: U.S. model UL 1950 with D3, CSA C22.2 No.950 withD3 European model EN60950 (VDE and NEMKO) EMC: U.S. model FCC part 15 subpart B class B,CSA C108.8 class B European model EN 55022 (CISPR Pub. 22) class B EN 50082-1EN 61000-3-2EN 61000-3-3 Australian model AS/NZS 35...

Reverse channel Transmission mode: IEEE-1284 Nibble mode Connector: 57-30360 Amphenol Connector or equivalent Synchronization: Refer to the IEEE-1284 specification Handshaking: Refer to the IEEE-1284 specification Signal level: IEEE-1284 Level 1 device Data transmission timing: Refer to the IEEE-128...

Initialization The printer can be initialized (returned to a fixed set of conditions) inthese ways: Hardware initialization ∗ The printer is turned on. ∗ The printer receives an INIT signal from the parallel interface. Software initialization ∗ Software sends a ESC @ (initialize the printer) command...

Default settings The table below shows the default settings that take effect when theprinter is initialized. Item Default setting Top-of-form position Current paper position Page length Single sheets: 22 inches Left and right margins Cancelled Line spacing 1/6-inch line spacing Character pitch Last ...

Command List This section lists the available printer commands by topic. Your printerworks with the following commands. ESC/P 2 control codes Selecting EPSON ESC/P 2 printer in your software allows you to use themost advanced font and graphics handling available. See the ESC/PReference Manual for de...

IBM X24E emulation control codes This printer emulates the IBM Proprinter with the following commands.For detailed information, see IBM’s X24E reference manual. General operation: NUL, DC3, ESC j, BEL, CAN, DC1, ESC Q, ESC [ K, ESC U Paper feeding: FF, LF, ESC 5, ESC A, ESC A (AGM*), ESC 0, ESC 1, E...

Character Tables These character tables are selected with the default-setting mode or byusing software commands. All tables except the italic character table are the same as the PC437 table for hex codes 00 through 7F, so only the PC437 table is showncompletely. The rest of the tables show only the ...

ISO Latin 1 PC437 Greek (Greek)* PC853 (Turkish)* PC855 (Cyrillic)* C R Easter10 Ref. Guide Rev.C A5 size Appendix c 1-07-98 DR, pass 2 Specifications C-19

PC AR864 (Arabic)* Italic No characters are available for hexcode 15 in the italic character table. L Easter10 Ref. Guide Rev.C A5 size Appendix c 1-07-98 DR, pass 2 C-24 Specifications

International character sets You can select one of the following international character sets with thedefault-setting mode or the ESC R command. For example, when youselect “Italic France,” the characters in the “France” row on the tablebelow are used in the italic character table. The following eig...

Characters available with ESC ( ^ command To print the characters in the table below, use the ESC ( ^ command. Thecharacters in the right table are available with PC864 (Arabic), PC AR864(Arabic), and PC APTEC (Arabic). L Easter10 Ref. Guide Rev.C A5 size Appendix c 1-07-98 DR, pass 2 C-26 Specifica...

Glossary The following definitions apply specifically to printers. AGM (Alternate Graphics Mode) An option that improves the quality of your printout when using the printer in IBMX24E emulation mode. application A software program that helps you carry out a particular task, such as wordprocessing or...

Index A Adjust lever, 1-2, 6-4–5Advanced setting Macintosh, 5-5, 5–8Windows, 4-6, 4-8. See also online help Alignment, print heads, 9-36–37, A-11–12. See also Utilities AppleTalk*, 2-33, 2-35Automatic setting Macintosh, 5-3–5Windows, 4-5-6 B Baud rate, 7-5Bidirectional printing, A-4. See also High S...