Epson COLOR 300 - Manuals

Contents Safety Information Important Safety Instructions . . . . . . . . . . . . . . . . . . . 0-1 A few precautions . . . . . . . . . . . . . . . . . . . . . . . . 0-2 ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . 0-4For United Kingdom Users . . . . . . . . . . . . . . . . . . . ....

Chapter 3 Starting to Print Loading Plain Paper . . . . . . . . . . . . . . . . . . . . . . . . . 3-2Accessing the Printer Software . . . . . . . . . . . . . . . . . . . 3-5 From Windows applications . . . . . . . . . . . . . . . . . . 3-5From Windows 95 . . . . . . . . . . . . . . . . . . . . . . ....

L Hudson++ Ref. Guide Rev.c A5 size Front 03-04-97 DR, pass 0 vi

Safety Information Important Safety Instructions Read all of these instructions and save them for later reference.Follow all warnings and instructions marked on the printer. ❑ Do not place the printer on an unstable surface or near aradiator or heat source. ❑ Place the printer on a flat surface. The...

❑ Unplug the printer and refer servicing to qualified servicepersonnel under the following conditions: If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the cabinetdamaged; if the printer does not operate normally orexhibits a distinct change...

E NERGY S TAR Compliance As an E NERGY S TAR Partner, EPSON has determined that this product meets the E NERGY S TAR guidelines for energy efficiency. The International E NERGY S TAR Office Equipment Program is a voluntary partnership with the computer and officeequipment industry to promote the int...

Chapter 1 Getting to Know Your Printer Proof Sign-off:Ohtera _______ Nomoto _______ Grady _______ Printer Parts and Control Panel Functions . . . . . . . . . . . . 1-2 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Options and Consumable Products . . . . . . . . . . . . . . ...

Printer Parts and Control Panel Functions paper support edge guides printer cover sheet feeder control panel left edge guide lock lever paper thickness lever power switch 01 adjust lever power light ink cartridge clamp paper out light ink out light cleaning button load/eject button 02 L Hudson++ Ref...

Buttons Button Function E Load/Eject Loads or ejects paper if pressed and releasedwithin 2 seconds. Resumes printing if pressed after a paper outerror. T Cleaning Moves the print head to the ink cartridgereplacement position if pressed for 3 secondswhile the V ink out light is flashing or on. Return...

System Requirements To use your printer with a PC, you need Microsoft ® Windows ® 3.1, Windows for Workgroups, or Windows 95; and a shielded,twisted-pair parallel cable. The following tables show the system requirements for usingjust the essential software, printer driver and utilities, and alsofor ...

❑ VGA, Super VGA, or better display adaptor and colormonitor ❑ 640 x 480 screen resolution (800 x 600 recommended) ❑ Double-speed CD-ROM drive (Quad-speed or fasterrecommended) To run EPSON Answers, see your CD-ROM booklet. Your computer dealer can help you update your system if itdoes not meet thes...

EPSON special media Paper specifically designed for ink jet printers will meet mosthigh-quality printing needs. EPSON 360 dpi Ink Jet Paper (A4) S041025S041059 EPSON 360 dpi Ink Jet Paper (Letter) S041060 EPSON Photo Quality Ink Jet Paper (A4) S041026S041061 EPSON Photo Quality Ink Jet Paper (Letter...

Chapter 2 Setting Up the Printer Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . 2-2 Attaching the Paper Support . . . . . . . . . . . . . . . . . . . 2-3 Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . 2-3 Using a printer stand . . . . . . . . . . . . . . . ...

Unpacking the Printer Your printer box should include a CD-ROM, which includesthe printer software that runs your printer, and the followingitems: Remove all protective materials packed with your printerbefore you set it up and turn on the power. Follow theinstructions inserted with the printer to r...

Attaching the Paper Support Insert the paper support into the central slot at the rear of theprinter as shown below. Choosing a Place for the Printer Follow the guidelines listed below when selecting a location foryour printer. ❑ Place the printer on a flat, stable surface. The printer willnot opera...

❑ Avoid places subject to shocks and vibrations. ❑ Place the printer near a wall outlet where the plug can beeasily unplugged. Note for French-speaking users: Placez l’imprimante près d’une prise de contacte où la fiche peutêtre débranchée facilement. ❑ Avoid electrical outlets controlled by wall sw...

Plugging in the Printer 1. Make sure that the printer is turned off. 2. Check the label on the back of the printer to make sure the voltage required by the printer matches that of theelectrical outlet you will be plugging it into. Also, makesure that you have the correct power cable for your powerso...

Installing the Ink Cartridge w Warning: The ink cartridge is a self-contained unit. Under ordinary use,ink will not leak from a cartridge. If ink does get on yourhands, wash them thoroughly with soap and water. If ink getsinto your eyes, flush them immediately with water. Install the ink cartridge a...

2. Hold down the T cleaning button for three seconds. The P power light begins flashing, and the print head movesslightly left to the ink cartridge replacement position. c Caution:Do not move the print head by hand. Always use the T cleaning button to move it. Otherwise you may damagethe printer. 3....

Connecting the Printer to Your PC To connect the printer to your computer using the built-inparallel interface, you need a shielded, twisted-pair parallelcable. Connect the printer to the computer as follows: 1. Make sure both the printer and computer are turned off. 2. Plug the cable connector secu...

Installing the Printer Software After connecting the printer to your computer, install theprinter software. It is included in the “Printer Software forEPSON Stylus COLOR 300” CD-ROM shipped with yourprinter. Your printer software includes: ❑ Printer driverThe printer driver is software that runs, or...

Installing the software for Windows 95 If you are using Windows 3.1, see page 2-19 for instructions. 1. Make sure Windows 95 is running and the printer is off. 2. For CD-ROM users: Insert the printer software CD shipped with your printer inthe CD-ROM drive. The dialog box shown below appears.Click I...

9. Click the Finish button. Note:Installation time varies depending on your computer system. For CD-ROM users:EPSON Answers installation begins automatically once theprinter driver and utilities are installed. Follow theon-screen instructions. For floppy disk users:Click OK when installation is comp...

Installing the software for Windows 3.1 Follow these steps to install the software using Windows 3.1: 1. Make sure Windows 3.1 is running and the Program Manager window is open. 2. Insert the EPSON printer software CD shipped with your printer in the CD-ROM drive. (If you use the floppy diskversion,...

Chapter 3 Starting to Print Loading Plain Paper . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Accessing the Printer Software . . . . . . . . . . . . . . . . . . 3-5 From Windows applications . . . . . . . . . . . . . . . . . . 3-5From Windows 95 . . . . . . . . . . . . . . . . . . . . . . . . ...

Loading Plain Paper The following procedure describes how to load plain paper inthe printer. You can also print on ink jet paper, transparencies, index cards,photo-quality glossy paper/film, photo paper, envelopes, andadhesive sheets. For instructions on using special media, seeChapter 4, “Printing ...

Accessing the Printer Software The way you should access the printer driver settings dependson how you want the settings to take effect. Be aware thatsettings you make in your application override settings madedirectly in the driver, so in most cases you should access thedriver from your application...

From Windows 95 Follow these steps to access the printer software from MyComputer. If you are using Windows 3.1, see the next section. 1. Double-click the My Computer icon. 2. Double-click the Printers folder. 3. Right-click the icon of your printer, and click Properties . The Properties window appe...

Getting Information Through Online Help Your printer software has an extensive online help feature thatincludes detailed information and instructions about printerdriver settings and the printer utilities. Online help will answermost of your questions about the printer driver settings and theutiliti...

From Windows 3.1 To access online help directly from Program Manager, open theEPSON program group and click the EPSON Stylus COLOR 300 Help icon. You see the help contents window. L Hudson++ Ref. Guide Rev.c A5 size Chapter 3 03-03-97 DR, pass 0 3-8 Starting to Print

Chapter 4 Printing on Special Paper Proof Sign-off:Ohtera _______ Nomoto _______ Grady _______ Setting the Paper Thickness and Adjust Levers . . . . . . . . . 4-2 Setting the paper thickness lever . . . . . . . . . . . . . . . 4-2Setting the adjust lever . . . . . . . . . . . . . . . . . . . . . 4-3...

Setting the Paper Thickness and Adjust Levers Before you start printing on special paper, you may need tochange the paper thickness lever and the adjust lever settings. Note:When changing these settings, make sure the printer is paused and nopaper is in the sheet feeder or the paper path. Setting th...

Setting the adjust lever When you print on thick paper such as envelopes or if inksmears on your documents, set the adjust lever to the “+”position. To change the setting, open the printer cover andposition the lever as shown below. Lever Position Paper Type 0 Standard paper, coated paper, index car...

Loading Special Paper and Other Media You can use most plain bond paper to achieve good results.However, coated papers and glossy paper/film give you betterresults because they reduce the amount of ink that is absorbed. EPSON provides special media that are formulated for the inkused in EPSON ink je...

❑ Loading capacity for special media is explained below. EPSON 360 dpi Ink Jet Paper and PhotoQuality Ink Jet Paper Up to the arrow mark on the leftedge guide. For legal-size, halfwayup to the arrow mark. EPSON Photo QualityInk Jet Cards Up to 30 index cards. Always placethe provided support sheetbe...

Loading Envelopes When printing on envelopes, please note the following: ❑ You can load up to 10 envelopes into the sheet feeder. ❑ Set the paper thickness lever to “thick paper”, and theadjust lever to “+” position. ❑ Load envelopes top edge first with the flap side down, asshown below. ❑ Do not us...

Chapter 5 Maintenance and Transportation Proof Sign-off:Ohtera _______ Nomoto _______ Grady _______ Replacing the Ink Cartridge . . . . . . . . . . . . . . . . . . . . 5-2 Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . 5-6 Aligning the Print Head . . . . . . . . . . . . . . . . ...

Replacing the Ink Cartridge Your printer’s V ink out light tells you when it’s time to replace the ink cartridge. A flashing V ink out light indicates that the cartridge is low on ink. When the ink cartridge isempty, the printer stops automatically and the V ink out light is lit continuously. Note: ...

Cleaning the Print Head If you find that the printed image is unexpectedly faint or dotsin the printed image are missing, you may be able to solvethese problems by cleaning the print head, which ensures thatthe nozzles are delivering ink properly. You can clean the print head from your computer with...

Aligning the Print Head If you notice a misalignment of vertical lines, you may be ableto solve this problem from your computer using the Print HeadAlignment utility. 1. Make sure paper is loaded in the sheet feeder. c Caution:Use paper at least 210 mm (8.27 inches) wide; forexample, A4 size paper l...

Cleaning the Printer To keep your printer operating at its best, you should clean itthoroughly several times a year. 1. Make sure the printer is turned off. Then unplug the power cord. 2. Remove any paper from the sheet feeder. 3. Use a soft brush to carefully brush away all dust and dirt. 4. If the...

Transporting the Printer To transport your printer, carefully repack it using the originalbox and packing materials as follows: 1. Open the printer cover and make sure the print head is positioned at the far right of the printer. If not, turn on theprinter and wait until the print head returns to th...

Chapter 6 Troubleshooting Proof Sign-off:Ohtera _______ Nomoto _______ Grady _______ Diagnosing the Problem . . . . . . . . . . . . . . . . . . . . . . 6-2 Error indicators . . . . . . . . . . . . . . . . . . . . . . . . . 6-2Printer operation check . . . . . . . . . . . . . . . . . . . . . 6-3 Prob...

Diagnosing the Problem If you find something wrong with your printer, you may beable to solve the problem by: ❑ Checking the “Error indicators” (see below) ❑ Performing a “Printer operation check” (see the next page) ❑ Applying the recommended solutions on the “Problemsand Solutions” (see page 6-5) ...

Printer operation check Performing a printer operation check can help you determinewhether the problem comes from the printer or the computer. To perform a printer operation check, follow these steps: 1. Make sure both the printer and computer are turned off. 2. Unlock the wire clips on both sides o...

5. Turn off the printer after it finishes printing one page. ❑ If the operation check page results appear as shown instep 4, this means that the printer itself is all right andthat the problem probably lies in the printer softwaresettings, application settings, the interface cable, or thecomputer it...

Power supply The lights come on briefly but then go off and stay off. Cause What to do The printer’s voltage ratingdoes not match the voltage ofyour electrical outlet. Check the printer and outlet voltageratings. If the voltages do not match,unplug the printer immediately andcontact your dealer. w W...

Operation The P power light is on but nothing prints. Cause What to do The interface cable is notplugged in securely. Confirm that the cable is securelyfastened to the printer and thecomputer. If the cable is connectedcorrectly, perform a printer operationcheck as described on page 6-3. Your interfa...

The printer sounds like it is printing, but nothing prints. Cause What to do The print head nozzles areclogged. Clean the print head. See page 5-6. Ifthis does not work after a few trials,contact your dealer. The ink cartridge is olderthan six months or beyondthe date on the packaging. Try cleaning ...

For Windows 95, choose a lowerresolution setting as the Color Palettesetting. To access the Color Palette,click Start , point to Settings , and choose Control Panel . Then double-click the Display icon and click the Settings tab. For detailed information on making this setting,see your Windows 95 us...

Paper handling Paper does not feed properly from the sheet feeder. Cause What to do The paper may have beenloaded too deeply into theprinter. Remove the paper and gently reinsertit straight up and down into theprinter. Too many sheets are loadedin the sheet feeder. Take the paper stack out of the fe...

The printer loads more than one sheet at a time. Cause What to do The paper may have beenloaded too deeply into theprinter. Remove the paper and gently reinsertit straight up and down into theprinter. Too many sheets are loadedin the sheet feeder. Take the paper stack out of the feeder,remove some s...

Paper does not fully eject. Cause What to do The paper is too long. Press the E load/eject button to eject the paper. Use paper that meets thepaper requirements for this printer.See “Paper” in the Appendix. Paper feed or paper jam problems occur frequently. Cause What to do Sheets of paper are stuck...

Printing quality The printed image has gaps or faint areas. Cause What to do The paper thickness lever orthe adjust lever position maynot be set correctly. Make sure the paper thickness leverand adjust lever positions are setcorrectly. See page 4-2. The print head nozzles areclogged. Clean the print...

Printed image is smeared. Cause What to do The paper thickness lever orthe adjust lever position maynot be set correctly. Make sure the paper thickness leverand adjust lever positions are setcorrectly. See page 4-2. Special paper was loadedwithout the support sheet ora regular sheet of paperunder it...

White horizontal lines appear in the printed image. Cause What to do The print head nozzles areclogged. Clean the print head. See page 5-6. The ink cartridge is low onink. Check the control panel to confirmthat the V ink out light is flashing, and replace the ink cartridge. See page5-2. The Media Ty...

Printing quality is not what you expect. Cause What to do The paper loaded is not thepaper selected in yourapplication or the printerdriver. Make sure you load the correct paperin the printer and that you select thesame media type in your applicationand/or the printer driver. Forinformation on Media...

The Media Type setting doesnot match the paper loaded. Change the Media Type setting inyour printer driver to match the typeof media you have loaded, or loadmedia that matches the Media Typesetting. See online help. The print head nozzles for aparticular color of ink areclogged. Clean the print head...

Color dots are missing in printed characters or graphics. The printed color image has gaps or faint areas. Cause What to do The color print head nozzlesare clogged. Clean the print head. See page 5-6. Black dots are missing in printed characters or graphics. The printed black image has gaps or faint...

Increasing the Print Speed Just as printing at a high resolution requires more processingtime, printing in color takes longer than printing in blackbecause the volume of data in a color document is muchgreater. For this reason, it is important to be selective in youruse of color if you also require ...

Print speed Faster Slower Hardware resources System speed Fast Slow HDD free space Large Small Memory free space Large Small Software status Running applications One Many Virtual memory Not in use In use *Varies depending on the printer driver and application software you are using. **Grayscale mean...

Contacting Customer Support If your printer is not operating properly and you cannot solveyour problem with the troubleshooting information in thisguide and EPSON Answers, contact customer support servicesfor assistance. To help you much more quickly, please give us the exactinformation below. Seria...

Enquiry Desk The enquiry desk team can be contacted by calling 0800 220546in the UK or 1 800 409132 from the Republic of Ireland, byfaxing 01442 227271, and via the Internet at [email protected] can provide the following information: ❑ Information and literature on new EPSON products (alsoavaila...

To use Faxon Epson, call 01442 227332 using a touch-tonephone. You will be asked to follow a simple routine to registeryour document request, and once you have entered yourtelephone and fax numbers, Faxon Epson will fax a copy of thedocument catalogue to your fax machine. When you have found the doc...

Access to the Helpdesk is at no charge to purchasers of newproducts for the first 12 months of that product’s life. After thatperiod, a different phone number is used and charges are debitedto your telephone account. The current charge rates are specifiedwhen you ring the chargeable support number. ...

Internet home page EPSON Hong Kong has established a local home page in bothChinese and English on the Internet to provide users with thefollowing information: ❑ Product information ❑ Answers to Frequently Asked Questions (FAQs) ❑ Latest versions of EPSON printer drivers Users can access our World W...

Appendix Printer Specifications Proof Sign-off:Ohtera _______ Nomoto _______ Grady _______ Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Printable area . . . . . . . . . . . . . . . . . . . . ....

Printable area Single sheets/index cards/adhesive sheets/transparencies Envelopes A: The minimum top margin is 3.0 mm (0.12 inch). When loading multiple sheets of EPSON Photo Quality Glossy Film, theminimum top margin is 30 mm (1.2 inches). B: The minimum left margin is 3.0 mm (0.12 inch). The minim...

Mechanical Paper feed method: Friction Paper path: Sheet feeder, rear entry Sheet feeder capacity: About 100 sheets at 64 g/m 2 (17 lb) paper Dimensions: StorageWidth: 396.7 mm (15.6 inches) Depth: 205.6 mm (8.1 inches) Height: 162.0 mm (6.4 inches) PrintingWidth: 396.7 mm (15.6 inches) Depth: 321 m...

Glossary The following definitions apply specifically to printers. application A software program that helps you carry out a particular task, such as wordprocessing or financial planning. banding The horizontal lines that sometimes appear when printing graphics. This occurswhen the print head is mis...

N O T I C E NOTE: To prevent damage during shipping, several pieces of blue protective material are packed with your printer. You must remove these before you assemble your printer. HINWEIS: Zur Vermeidung von Transportschaden ist der Drucker durch schützende Verpackungsteile (blaufarbig) gesichert....

Ink Charging Requires Up to 4 Minutes! NEVER turn off the printer while the power light is flashing; you will use up more ink than necessary. ALWAYS see and follow your printer user's guide. Die Aktivierung des Tintenzuleitungssystems dauert ca. 4 Minuten! Schalten Sie den Drucker NIEMALS aus, solan...

For EPSON Special Media Users If a cleaning sheet is packed with your special media, feed it through the printer every time you finish printing a package of paper, or you may experience paper loading problems. If you have an EPSON Stylus COLOR 300, follow the instructions on the cleaning sheet for T...