Epson 310N - Manuals

Contents 5 Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90How to Make a Poster from Your Printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Watermark Printing (for Windows only) . . . . . ...

Contents 6 Chapter 8 Maintaining Your Printer Auto Head Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129Checking the Print Head Nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Usi...

Contents 7 Miscellaneous Printout Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Incorrect or Garbled Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155Incorrect Margins . . . . . . . . . . . . . . . ...

Contents 8 Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173Environmental . . . . . . ....

Safety Instructions 9 Safety Instructions Important Safety Instructions Read all of the instructions in this section before using the printer. Also, be sure to follow all warnings and instructions marked on the printer. Setting Up the Printer Observe the following when setting up the printer: ❏ Do n...

Safety Instructions 10 ❏ Unplug the printer and refer servicing to qualified service personnel under the following conditions: The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a di...

Safety Instructions 11 ❏ Avoid touching the components inside the printer unless instructed to do so in this guide. ❏ Do not insert objects through the slots in the printer. ❏ Take care not to spill liquid on the printer. ❏ Do not touch the white flat cable inside the printer. ❏ Do not put your hand...

Safety Instructions 12 ❏ Shake the ink cartridge for 5 seconds before installing it for best results. c Caution:Do not shake cartridges (that have been installed previously) with too much force. ❏ Do not use an ink cartridge beyond the date printed on the cartridge carton. ❏ Use up the ink cartridge...

Using Your Software 14 Chapter 1 Using Your Software Overview of Printer Driver and Status Monitor The printer driver lets you choose from a wide variety of settings to get the best printing results. Status Monitor and the printer utilities help you check the printer and keep it in top operating con...

Using Your Software 15 Windows XP and Server 2003:Click Start, Control Panel, then click Printers and Faxes. (If the Control Panel is in Category View, click Printers and Other Hardware, then click Printers and Faxes.) Windows 2000:Click Start, point to Settings, then click Printers. 2. Windows 7: R...

Using Your Software 16 Getting information through online help Click the Help button in the Print dialog. Uninstalling the Printer Software Uninstalling the Printer Driver You may need to uninstall your printer driver if you: ❏ Upgrade your computer’s operating system. ❏ Update your printer driver w...

Using Your Software 17 For Windows Note: ❏ To uninstall programs in Windows 7 and Windows Vista, you need an administrator account and the password if you log on as a standard user. ❏ To uninstall programs in Windows XP, you must log on to a Computer Administrator account. ❏ To uninstall programs in...

Using Your Software 18 3. Double-click the Mac OS X icon in the Epson folder. The CD Installer screen is displayed. Click Custom Install. 4. Select Printer Driver. Note:If the Authenticate dialog appears, enter your password or phrase and click OK. 5. Read the software license agreement and click Ac...

Using Your Software 19 4. Select this printer’s Manual from the list. 5. Windows 7 and Windows Vista and Server 2008: Click Uninstall/Change. Windows XP, Server 2003, and 2000:Click Change/Remove. 6. Click OK. For Mac OS X Note:To uninstall the programs, you must log on to a Computer Administrator a...

Paper Handling 20 Chapter 2 Paper Handling Using Special Paper You can achieve best results with most types of plain bond paper. However, coated papers can also be used. Epson provides special papers that are formulated for the ink used in Epson ink jet printers, and recommends these papers to ensur...

Paper Handling 21 Rear sheet feeder: Note: ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction. Make sure the paper stack fits under the c arrow mark inside the edge guide. ❏ Maximum capacity for plain paper depends on the weight and thickness of the paper. ❏ The outpu...

Paper Handling 22 Front Paper Cassette 1. Pull out the front paper cassette. Note: ❏ The B-310N and the standard-sized front paper cassette are shown throughout. ❏ If the legal-size paper cassette (optional for the B-310N) is attached instead of the front paper cassette, raise its cover and flip it ...

Paper Handling 23 4. Load the paper with the printable side down. Note:Avoid adding paper in the middle of print jobs. Doing so may prevent the paper from feeding smoothly. 5. Squeeze the edge guides and slide them against the paper until they click. Note:If the legal-size paper cassette is attached...

Paper Handling 24 c Caution:To avoid paper jams, do not force the front paper cassette or legal size paper cassette into the printer and check the edge guides after inserting the cassette. 7. Slide out and extend the extension tray. Note: ❏ Leave enough space in front of the printer for the paper to...

Paper Handling 25 3. Slide the edge guide to the left. 4. Fan a stack of paper, then tap it on a flat surface to even the edges. 5. Load the paper with the printable side up, against the right side of the rear sheet feeder. Then slide the edge guide against the left edge of the paper. Note: ❏ Leave ...

Paper Handling 26 Using the Optional Legal-Size Paper Support Align the legal-size paper support with the right side of the paper support and attach it as shown. You can load up to 60 sheets of plain legal-size paper (up to 20 lb or 75 g/m²). Do not leave legal-size paper in the rear sheet feeder wh...

Paper Handling 28 ❏ Do not use envelopes that are curled or folded. ❏ Flatten the envelope flaps before loading. ❏ Flatten the leading edge of the envelope before loading. ❏ Avoid using envelopes that are too thin, as they may curl during printing. For printing instructions, see the following instru...

Basic Printing 29 Chapter 3 Basic Printing Introduction This section guides you through the procedures for different kinds of printing. Printing Documents Explains how to print documents on various types of paper. & See “Printing Documents” on page 30. Printing Photos Explains how to print photo...

Basic Printing 30 Printing on Envelopes Explains how to print on envelopes. & See “Printing on Envelopes” on page 42. Printing Documents Loading Paper Refer to the section below for details on loading paper. & See “Loading Paper” on page 21. When using special Epson paper, refer to the secti...

Basic Printing 31 & See “Accessing the Printer Driver for Windows” on page 14. 3. Click the Main tab, then select one of the following Quality Option settings: ❏ Draft for rough drafts with reduced print quality ❏ Text for text-only documents with higher text quality ❏ Text & Image for highe...

Basic Printing 32 9. Print your file. Note:You can also print on both sides of the paper. & See “Double-Sided (Duplex) Printing” on page 51. Printer Settings for Mac OS X 10.5 and 10.6 Follow these steps to adjust your printer settings. 1. Open the file you want to print. 2. Access the Print dia...

Basic Printing 34 5. Select Print Settings from the pop-up menu. 6. Make the settings that you want to use to print. See online help for details of Print Settings. & See “Selecting the Correct Paper Type or Media Type” on page 28. 7. Click Print to start printing. Printer Settings for Mac OS X 1...

Basic Printing 35 & See “Accessing the Printer Driver for Mac OS X” on page 15. 3. Select the printer you are using as the Format for setting, and then make suitable settings. 4. Click OK to close the Page Setup dialog. 5. Access the Print dialog. & See “Accessing the Printer Driver for Mac ...

Basic Printing 36 7. Select Print Settings from the pop-up menu. 8. Make the settings that you want to use to print. See online help for details of Print Settings. & See “Selecting the Correct Paper Type or Media Type” on page 28. 9. Click Print to start printing. Printing Photos Preparing the P...

Basic Printing 41 & See “Accessing the Printer Driver for Mac OS X” on page 15. 2. Select the printer you are using as the Format for setting, and then make suitable settings. 3. Click OK to close the Page Setup dialog. 4. Access the Print dialog. & See “Accessing the Printer Driver for Mac ...

Basic Printing 42 6. Select Print Settings from the pop-up menu. 7. Make the settings that you want to use to print. See online help for details of Print Settings. & See “Selecting the Correct Paper Type or Media Type” on page 28. After completing the steps above, print one test copy and examine...

Basic Printing 43 & See “Loading Envelopes” on page 26. Refer to the section below for the printable area. & See “Printable Area” on page 171. Printer Settings for Windows 1. Access the printer settings. & See “Accessing the Printer Driver for Windows” on page 14. 2. Click the Main tab, ...

Basic Printing 44 5. Select the appropriate envelope size from the available Size settings. You can also define a custom size. For details, see the online help. 6. Select Landscape as the Orientation setting. 7. Click OK to close the printer settings window. 8. Print your envelope. Printer Settings ...

Basic Printing 45 4. Select Landscape as the Orientation setting. Note:Depending on your application, you may not be able to select some of the items in this dialog. If so, click Page Setup on the File menu of your application, and then make suitable settings.

Basic Printing 46 5. Select Print Settings from the pop-up menu. 6. Select Envelope as the Media Type setting. 7. Make other settings that you want to use to print. See online help for details of Print Settings. 8. Click Print to start printing. Printer Settings for Mac OS X 10.4 1. Access the Page ...

Basic Printing 48 8. Select Print Settings from the pop-up menu. 9. Select Envelope as the Media Type setting. 10. Make other settings that you want to use to print. See online help for details of Print Settings. 11. Click Print to start printing. Canceling Printing If you need to cancel printing, f...

Basic Printing 49 Click the Stop button to cancel printing. Canceling from Mac OS X Follow the steps below to cancel a print job. 1. Click your printer icon in the Dock. 2. In the Document Name list, select the document that is printing.

Basic Printing 50 3. Click the Delete button to cancel the print job.

Printing with Special Layout Options 51 Chapter 4 Printing with Special Layout Options Introduction You can print with a variety of layouts for special projects, such as booklets and posters. Double-Sided (Duplex) Printing Lets you print on both sides of the paper. & See “Double-sided (Duplex) P...

Printing with Special Layout Options 52 Pages Per Sheet Printing Lets you print two or four pages on a single sheet of paper. & See “Pages Per Sheet Printing” on page 81. Poster Printing (for Windows only) Lets you enlarge material on a single document page to cover 4, 9, or 16 printed sheets of...

Printing with Special Layout Options 53 For example, you can put “Confidential” on an important document. Double-sided (Duplex) Printing Two types of double-sided printing are available: standard and folded booklet. Standard double-sided printing lets you automatically print on both sides of the pag...

Printing with Special Layout Options 55 Standard Double-sided Printing for Windows Automatic Double-sided Printing (Using the Duplex Unit) Follow the steps below to print odd- and even-numbered pages onto opposite sides of the sheet using the duplex unit. Note:The duplex unit is standard on the B-51...

Printing with Special Layout Options 56 ❏ Text & Image for higher quality pages with text and images ❏ Graphic for higher quality graphics ❏ Photo for good quality and speed 3. Select the paper source as the Source setting. 4. Select Plain Paper/Bright White Paper as the Type setting. & See ...

Printing with Special Layout Options 58 7. Specify the Print Density and Increased Ink Drying Time as the Adjustments setting. Note:When you print dense photos on both sides of the paper, reduce the print density and increase the drying time to improve quality. 8. Click OK to return to the Page Layo...

Printing with Special Layout Options 60 5. Select the appropriate Size setting. 6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout. 7. Click the Page Layout tab. 8. Select Manual under 2-sided printing to use manual double-sided printing function. 9. Click Margi...

Printing with Special Layout Options 62 1. Access the EPSON Printer Utility3 dialog. & See “Accessing the Printer Driver for Mac OS X” on page 15. 2. Click the Printer and Option Information button.

Printing with Special Layout Options 63 3. Make sure that Duplexer Installed is displayed in the Auto Duplex Printing Information section, and then click OK. 4. Close the EPSON Printer Utility3 dialog. 5. Access the Print dialog. & See “Accessing the Printer Driver for Mac OS X” on page 15. 6. C...

Printing with Special Layout Options 65 8. Select Print Settings from the pop-up menu. 9. Select Plain Paper/Bright White Paper as the Media Type setting. 10. Make other settings that you want to use to print. See online help for details of Print Settings.

Printing with Special Layout Options 67 Standard Double-sided Printing for Mac OS X 10.4 Automatic Double-sided Printing (Using the Duplex Unit) Follow the steps below to print odd- and even-numbered pages onto opposite sides of the sheet using the duplex unit. Note: ❏ Automatic double-sided printin...

Printing with Special Layout Options 68 9. Access the Print dialog. & See “Accessing the Printer Driver for Mac OS X” on page 15. 10. Select Print Settings from the pop-up menu. 11. Select Plain Paper / Bright White Paper as the Media Type setting. 12. Make the settings that you want to use to p...

Printing with Special Layout Options 69 13. Select 2-sided Printing Settings from the pop-up menu. 14. Select the 2-sided Printing check box. 15. Select the Binding edge setting. 16. Select one of the Document Type settings. This automatically adjusts Print Density and Ink Drying Time. Note:If you a...

Printing with Special Layout Options 71 5. Select the appropriate Size setting. 6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout. 7. Click the Page Layout tab and select Manual under 2-sided Printing. Then select the Folded Booklet check box. 8. Click Margins ...

Printing with Special Layout Options 73 ❏ Follow the instructions provided when reloading the printouts. Otherwise, paper may jam or the binding margins may be incorrect. ❏ If a paper jam occurs, refer to the following. & See “The Paper Jams” on page 148. 14. Once the paper is reloaded, click Re...

Printing with Special Layout Options 75 6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout. 7. Click the Page Layout tab, then select the Reduce/Enlarge Document check box. 8. Do one of the following: ❏ If you selected By Output Paper Size, select the size of th...

Printing with Special Layout Options 80 6. Select Paper Handling from the pop-up menu. 7. Select Scale to fit paper size as the Destination Paper Size. 8. Select the appropriate paper size from the pop-up menu. 9. Select Print Settings from the pop-up menu. 10. Make the settings that you want to use...

Printing with Special Layout Options 83 6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout. 7. Click the Page Layout tab, select Multi-Page, then select Pages Per Sheet. 8. Select from the following settings for Pages Per Sheet printing: 9. Click OK to close the...

Printing with Special Layout Options 90 Printer Settings 1. Access the printer settings. & See “Accessing the Printer Driver for Windows” on page 14. 2. Click the Main tab, then select one of the following Quality Option settings: ❏ Draft for rough drafts with reduced print quality ❏ Text for te...

Printing with Special Layout Options 92 8. Click Settings to adjust the way your poster will be printed. The Poster Settings window opens. 9. Make the following settings: Note:If you want to print only a few of the panels without printing the entire poster, click the panels that you do not want to p...

Printing with Special Layout Options 93 How to Make a Poster from Your Printouts Here is an example of how to make a poster with 2x2 selected under Poster Printing and Overlapping Alignment Marks selected as the Print Cutting Guides. 1. Cut off the margin of Sheet 1 along a vertical line through the...

Printing with Special Layout Options 95 Printing the Watermark 1. Access the printer settings. & See “Accessing the Printer Driver for Windows” on page 14. 2. Click the Main tab, then select one of the following Quality Option settings: ❏ Draft for rough drafts with reduced print quality ❏ Text ...

Printing with Special Layout Options 96 6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout. 7. Click the Page Layout tab, choose the desired watermark from the Watermark list, then click Settings. If you want to create your own watermark, see the following instr...

Printing with Special Layout Options 97 8. Specify the settings you want for the watermark. You can change the position and size of the watermark by dragging the image within the preview window. 9. Click OK to return to the Page Layout window. 10. Click OK to close the printer settings window. After...

Printing with Special Layout Options 98 1. Click Add/Del under Watermark on the Page Layout window. The following window appears. 2. Do one of the following: ❏ To use an image file as a watermark, select BMP. Click Browse to locate the bitmap file you want to use, then click Open. Type a name for yo...

Using the Control Panel 100 Chapter 5 Using the Control Panel Introduction You can use the printer’s control panel to access a variety of menus that allow you to check the status of consumable products, print status sheets, and make printer settings. This section describes how to use the control pan...

Using the Control Panel 102 Icons on the LCD This section describes the meaning of icons displayed on the LCD screen. The table below describes the meaning of ink cartridge status icon. Ink status light (orange) On:The installed ink cartridge is expended.The ink cartridge is not installed.The instal...

Using the Control Panel 103 The table below describes the meaning of maintenance box status icon. How to Access the Control Panel Menus This section describes how to enter Menu mode and make settings with the buttons on the control panel. Note: ❏ Press the + Cancel button whenever you want to exit M...

Using the Control Panel 104 7. Press the OK button to store the selected parameter. If the parameter is for execution only, press the OK button to execute the function for the item. After execution, the printer returns to the previous menu. 8. Press the + Cancel button. The printer returns to the Re...

Using the Control Panel 105 Printer Status Menu This menu allows you to check the current printer status. Version You can check the firmware version. Maintenance box You can get a rough estimate of the remaining capacity of the maintenance box. Maintenance Menu This menu allows you to make settings ...

Using the Control Panel 106 You can turn this function Off or On. Network Setting Menu This menu allows you to make network settings. Network setup You can select the method to configure the network settings. When Auto is selected, the printer obtains the IP address, Subnet mask and Default gateway ...

Using the Control Panel 107 ❏ The password is limited to 8 characters. ❏ Alphanumeric characters are available for the password. ❏ If you forget the password, contact Epson support. & See “Epson Technical Support” on page 164. Lock Setting You can lock the LCD panel to make it childproof, or to ...

Using the Control Panel 109 Printing the Status Sheet While in Menu mode, you can print a status sheet to see the current default values. To print a status sheet, follow the steps below. 1. Make sure that letter/A4 size paper is loaded in the front paper cassette. 2. Press the r Right button to ente...

Using the Control Panel 110 2. Press the r Right button to determine the character. 3. Repeat steps 1 and 2 until you have entered the password. 4. Once all the characters are set, press the OK button.

Installing Options 111 Chapter 6 Installing Options Optional Legal-size Paper Support Installing the Optional Legal-size Paper Support Align the legal-size paper support with the right side of the paper support and attach it as shown. You can load up to 60 sheets of plain legal-size paper (up to 20 ...

Installing Options 112 Note:Keep the upper rear printer cover, since it must be in place should you remove the duplexing unit later. 3. Insert the bottom side of the duplex unit first, and then attach the duplex unit. Uninstalling the Optional Duplex Unit Follow the steps below to uninstall the dupl...

Installing Options 113 2. Remove the duplex unit by pulling it while holding down the buttons on both sides of the duplex unit. 3. Attach the upper rear printer cover. Optional Legal-size Paper Cassette Installing the Optional Legal-size Paper Cassette Gently insert the legal-size paper cassette int...

Replacing Consumables 114 Chapter 7 Replacing Consumables Ink Cartridges Checking the Ink Cartridge Status Using the Control Panel To check the ink cartridge status, see “Icons on the LCD” on page 102. Using the Printer Utility for Windows Note:Epson cannot guarantee the quality or reliability of no...

Replacing Consumables 115 A graphic displays the ink cartridge status. Note:If any of the ink cartridges installed in the printer is broken, incompatible with the printer model, or improperly installed, EPSON Status Monitor 3 will not display an accurate calculation of the ink cartridge status. Be s...

Replacing Consumables 117 Using the Printer Utility for Mac OS X Note for Mac OS X 10.5 and 10.6:When an ink cartridge is running low, the Low Ink Reminder window automatically appears. You can also check the ink cartridge status from this window. If you do not want to display this window, select th...

Replacing Consumables 118 ❏ If any of the ink cartridges installed in the printer is broken, incompatible with the printer model, or improperly installed, EPSON StatusMonitor will not display an accurate status of the ink cartridge. Be sure to replace or reinstall any ink cartridge indicated by the ...

Replacing Consumables 120 Replacing an Ink Cartridge To replace the ink cartridge, follow the steps below. 1. Open the cartridge cover. 2. Move the cartridge lever to the unlocked position. 3. Remove the expended ink cartridge. Note:Hold the printer with your hand when you remove the ink cartridge.

Replacing Consumables 121 4. Remove the new ink cartridge from the package. c Caution: ❏ Do not touch the green IC chip on the side of the cartridge. This can damage the ink cartridge. ❏ Always install an ink cartridge immediately after removing the old cartridge. If the cartridge is not installed p...

Replacing Consumables 122 6. Hold the ink cartridge with the arrow mark facing up and pointing to the rear of the printer, and then insert it into the slot. Note:Hold the printer with your hand when you install the ink cartridge. c Caution:Do not remove and reinsert cartridges more often than necess...

Replacing Consumables 123 8. Close the cartridge cover. Note:When you install the Extra High Capacity Ink Cartridge, use the printer with the cartridge cover opened. Maintenance Box Checking the Maintenance Box Status Using the Control Panel To check the maintenance box status using the control pane...

Replacing Consumables 124 For Windows Note:Epson cannot guarantee the quality or reliability of non-genuine maintenance boxes. If a non-genuine maintenance box is installed, the maintenance box status will not be displayed. To check the maintenance box status, do one of the following: ❏ Double-click...

Replacing Consumables 125 A graphic displays the maintenance box status. Note: ❏ The printer ships with a new maintenance box, even though the service life indicator does not show 100% when the printer is new. EPSON Status Monitor 3 and the printer’s control panel will indicate when the maintenance ...

Replacing Consumables 126 2. Click the EPSON StatusMonitor button. The EPSON StatusMonitor appears. Note: ❏ The graphic displays the maintenance box status when EPSON StatusMonitor was first opened. To update the maintenance box status, click Update. ❏ Epson cannot guarantee the quality or reliabili...

Replacing Consumables 127 Handling Precautions Read all of the instructions in this section before replacing the maintenance box. ❏ Epson recommends the use of genuine Epson maintenance boxes. The use of a non-genuine maintenance box may cause damage that is not covered by Epson’s warranties, and un...

Replacing Consumables 128 Note: ❏ Do not tilt the maintenance box when you remove it. ❏ Hold the maintenance box with both hands when you handle it. 5. Put the used maintenance box into the plastic bag, and then seal the bag. Note:The plastic bag is provided with the new maintenance box. 6. Insert t...

Maintaining Your Printer 129 Chapter 8 Maintaining Your Printer Auto Head Maintenance This printer automatically checks the print head nozzles without printing a pattern and cleans the nozzles if they are clogged (Auto Head Maintenance). You can choose to turn this function on or off from the printe...

Maintaining Your Printer 130 If the printer icon does not appear, refer to the following section to add the icon. & See “From the Shortcut Icon on the Taskbar” on page 15. 4. Follow the on-screen instructions. Using the Nozzle Check Utility for Mac OS X Follow the steps below to use the Nozzle C...

Maintaining Your Printer 131 Cleaning the Print Head If you find that your printouts are unexpectedly faint or have gaps in them, you may be able to solve these problems by cleaning the print head, which ensures that the nozzles are delivering ink properly. You can clean the print head from your com...

Maintaining Your Printer 132 ❏ If print quality remains a problem, contact Epson. & See “Where To Get Help” on page 164. ❏ To maintain print quality, we recommend printing a few pages on a regular basis. Using the Head Cleaning Utility for Mac OS X Follow the steps below to clean the print head ...

Maintaining Your Printer 133 3. Press the d Down or u Up button to select MAINTENANCE , and then press the OK or r Right button. 4. Press the d Down or u Up button to select CLEANING , and then press the OK or r Right button. 5. Press the OK button to start cleaning. The P Power light begins flashin...

Maintaining Your Printer 134 3. Right-click the printer icon on the taskbar, then select Print Head Alignment. If the printer icon does not appear, refer to the following section to add the icon. & See “From the Shortcut Icon on the Taskbar” on page 15. 4. Follow the on-screen instructions to al...

Maintaining Your Printer 135 7. Press the d Down or u Up button to select the number that corresponds to the square for sets #1 through #4. 8. Press the OK button to register your selection. Cleaning Your Printer To keep your printer operating at its best, clean it thoroughly several times a year. w...

Maintaining Your Printer 136 2. Make sure that READY appears on the LCD screen, and then press the r Right button. MENU appears on the LCD screen. 3. Press the d Down or u Up button to select MAINTENANCE , and then press the OK or r Right button. 4. Press the d Down or u Up button to select CLEANING...

Maintaining Your Printer 137 7. Attach the protective materials to both sides of the printer. 8. Repack the printer and power cord in the original box. Note: ❏ Keep the printer level during transport. ❏ Be sure to remove the protective materials from the printer before using it again. ❏ Do not hold ...

Using the Printer on a Network 138 Chapter 9 Using the Printer on a Network Setting Up the Printer on a Network This printer can connect anywhere on your network using 10Base-T or 100Base-TX because it has a built-in Ethernet interface that supports the TCP/IP protocol. You can make network interfac...

Using the Printer on a Network 139 3. Click Install driver for network connection. 4. Follow the on-screen instructions. Note:If the Windows Security Alert window appears, click the Unblock button; otherwise the printer will not be listed on the screen of EpsonNet EasyInstall. 5. When you see the fo...

Troubleshooting 142 Chapter 10 Troubleshooting Diagnosing the Problem Troubleshooting printer problems is best handled in two steps: first diagnose the problem, then apply likely solutions until the problem is fixed. The information that you need to diagnose and solve most common problems is provide...

Troubleshooting 143 4. Turn on the printer and make sure that READY appears on the LCD screen. 5. Press the r Right button to enter Menu mode. 6. Press the d Down or u Up button to display TEST PRINT , and then press the OK or r Right button. 7. Press the d Down or u Up button to display NOZZLE CHEC...

Troubleshooting 144 Using the Progress Meter When you send a print job to the printer, the progress meter appears, as shown in the illustration below. The progress meter indicates the progress of the current print job and provides printer status information. This window also displays error messages ...

Troubleshooting 145 Error Messages If a problem occurs during printing, an error message appears in the text box of the progress meter window. For more detailed information, click Online Support to access Epson’s support website. Using EPSON Status Monitor 3 EPSON Status Monitor 3 displays detailed ...

Troubleshooting 146 ❏ Open the printer driver, click the Maintenance tab, then click the Epson Status Monitor 3 button. When you access EPSON Status Monitor 3, the following window appears: EPSON Status Monitor 3 provides the following information: ❏ Ink Status:EPSON Status Monitor 3 provides a grap...

Troubleshooting 147 ❏ Online Support:You can access Epson’s support website from EPSON Status Monitor 3. If you encounter a problem, click Online Support in the EPSON Status Monitor 3 window. For Mac OS X Using EPSON StatusMonitor If EPSON StatusMonitor detects a printer problem, it will inform you ...

Troubleshooting 148 The Paper Jams c Caution:Pull out the jammed paper gently. If you remove the jammed paper with force, torn pieces may stay inside the printer or the printer may be damaged. 1. Press the OK button to eject the jammed paper. 2. If the error does not clear, turn off the printer and ...

Troubleshooting 152 ❏ The printer is on a flat, stable surface that extends beyond the base in all directions. The printer will not operate properly if it is tilted. Print Quality Problems If you are having print quality problems, then compare it with the illustrations below. Click the caption under...

Troubleshooting 153 Horizontal Banding ❏ Make sure the printable side of the paper is face-up in the rear sheet feeder and face-down in the front paper cassette. ❏ Run the Head Cleaning utility to clear any clogged ink nozzles. & See “Cleaning the Print Head” on page 131. ❏ Use up ink cartridges...

Troubleshooting 154 For Mac OS X, change the Color setting to Color in Print Settings dialog in the Print dialog of your printer driver. See the printer driver online help for details. ❏ Adjust the color settings in your application or in your printer driver settings. For Windows, confirm the settin...

Troubleshooting 155 ❏ If you are printing on glossy media, place a support sheet (or a sheet of plain paper) beneath the stack, or load only one sheet at a time. ❏ Do not touch or allow anything to come into contact with the printed side of paper with a shiny finish. To dry your printouts, follow th...

Troubleshooting 156 For Mac OS X, confirm the settings in the Page Setup dialog or Print dialog.See the printer driver online help for details. ❏ Uninstall the printer driver, then reinstall it. & See “Uninstalling the Printer Software” on page 16. Printout Has a Slight Slant Make sure that the ...

Troubleshooting 157 ❏ Uninstall the printer driver, then reinstall it. & See “Uninstalling the Printer Software” on page 16. After trying one or more of these solutions, run a printer operation check to check your results. & See “Running a Printer Operation Check” on page 142. Printed Side i...

Troubleshooting 158 ❏ If you print continuously for an extended period, the paper may temporarily stop feeding or the print head may pause for a while. This is to slow down the printing speed and prevent the printer mechanism from overheating and being damaged. If this happens, you can continue to p...

Troubleshooting 159 ❏ You have followed all special loading instructions that came with your paper. Load the paper again. & See “Loading Paper” on page 21. Multiple Pages Feed ❏ Make sure the paper stack fits under the c arrow mark inside the edge guide. ❏ Make sure the left edge guide is snug a...

Troubleshooting 160 Note:Store any unused paper in its original packaging in a dry area. The Printer Does Not Print All Lights Are Off ❏ Press the P Power button to make sure the printer is on. ❏ Turn off the printer and make sure that the power cord is securely plugged in. ❏ Make sure that your out...

Troubleshooting 161 ❏ Turn off the printer and the computer, disconnect the printer’s interface cable, then print an operation check page. & See “Running a Printer Operation Check” on page 142. If the check page prints correctly, make sure the printer driver and your application are installed co...

Troubleshooting 162 The following dialog box appears. The table below lists the factors affecting print speed. For more details on each item, see the online help. Other Problems Print Head Cleaning Does Not Start ❏ Make sure that no error indicator lights are on. If any error occurs, recover from th...

Troubleshooting 163 Color Ink is Consumed Even When Printing in Black Ink Only Not only the black ink but also the color ink is consumed during the following operations: print head cleaning and self-cleaning.

Where To Get Help 164 Appendix A Where To Get Help Epson Technical Support New :Only inkjet, SPC, and Scanner products are used in this section. Visit Epson’s support website for the Epson B-510DN or B-310N for solutions to common problems. You can download drivers and documentation, get FAQs and tr...

Product Information 165 Appendix B Product Information Printer Parts B-310N and B-510DN Front View a. Edge guide: Holds your paper straight in the rear sheet feeder. Move it to the edge of your paper. b. Rear sheet feeder: Feeds paper for printing. c. Paper support: Supports the paper loaded in the ...

Product Information 167 B-310N Rear View Paper, Consumables, and Options Paper Epson offers specially designed paper and other print media for all your printing needs. a. USB connector: Connects the USB cable from your computer to the printer. b. Ethernet connector: Connects the 10Base-T/100Base-TX ...

Product Information 168 Note:You can find the part numbers for the following Epson special papers on the Epson website. & See “Epson Technical Support” on page 164. Note:The availability of paper varies by location. Ink Cartridges You can use the following ink cartridges with this printer: Maint...

Product Information 169 Legal-size Paper Support You can use the following legal-size paper support with this printer. Legal-size Paper Cassette You can use the following legal-size paper cassette with this printer (included with B-510DN). System Requirements Windows Requirements To use this printer...

Product Information 170 Technical Specifications Paper Note: ❏ Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock before purchasing l...

Product Information 171 Printable Area Diagonal lines show printable area. Single sheets: Envelopes: Paper types Plain bond paper Weight 75 g/m² to 100 g/m² Minimum margin Media type Single sheets Envelopes A 0.12 in. (3.0 mm) 0.12 in. (3.0 mm) B-L, B-R 0.12 in. (3.0 mm) 0.20 in. (5.0 mm) A C B-L B-...

Product Information 173 Mechanical * Loading capacity may decrease if the paper is curled. Electrical B-310N and B-510DN Paper path Front paper cassette, rear sheet feeder Loading capacity Front paper cassetteAbout 510 sheets of letter/A4 paper at 75 g/m² * Front paper cassette (legal-size)About 510...

Product Information 174 Note:Check the label on the back of the printer for its voltage. Environmental * Without condensation Standards and Approvals U.S. model: 100-120 V Model 220-240 V Model Input voltage range AC 90 to 132 V AC 198 to 264 V Rated frequency range 50 to 60 Hz Input frequency range...

Product Information 175 Interface Options Monocolor Preference Mode: This printer is designed to be used for high-color output. However, if you usually print using black only, you can contact Epson technical support for information about a monocolor preference mode available on the printer. If you d...

Product Information 176 FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a...

Product Information 177 Open Source Software License BSD License (Berkeley Software Distribution License) This printer product includes the open source software programs which apply the Berkeley Software Distribution License (“BSD Programs”). These BSD Programs are WITHOUT ANY WARRANTY; without even...

Product Information 178 Bonjour This printer product includes the open source software programs which apply the Apple Public Source License Version1.2 or its latest version (“Bonjour Programs”). We provide the source code of the Bonjour Programs pursuant to the the Apple Public Source License Versio...

Index 187 A Accessories, purchasing , 164 Aligning print head , 133 B Banding , 153 Blank pages , 156 Blurry prints , 154 Booklet printing , 69 Buttons and lights , 100 C Cable connector , 166 , 167 Canceling printing Mac OS X , 49 Windows , 48 Cartridge checking status , 114 cover , 166 lever , 166...