Page 2 - TABLE OF CONTENTS; Consumables by Service Engineer; LIST OF ERROR DISPLAY / TROUBLESHOOTING
TABLE OF CONTENTS 1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer 1-2. Customer Maintenance 1-3. Special Tools 1-4. Sensors 1-5. Serial Number Location 2. LIST OF ERROR DISPLAY / TROUBLESHOOTING 2-1. Operator Call Erro...
Page 3 - MACHINE TRANSPORTATION
4-3. Grease Application 4-4. Special Notes on Servicing (1) Print head problem (2) Paper feed motor adjustment (3) Carriage unit replacement (4) Document pressure sheet (sponge sheet) replacement (5) Ink absorber counter setting 4-5. Verification After Repair (1) Standard inspection flow (2) Service...
Page 4 - Replacement Consumables by Service Engineer
1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer (1) Adjustment MP560/MP568 TABLE OF CONTENTS Adjustment Timing Purpose Tool Approx. time EEPROM initialization - At logic board replacement To initialize settings Service...
Page 10 - Errors and warnings are displayed by the following ways:; unit
2. LIST OF ERROR DISPLAY / TROUBLESHOOTING Errors and warnings are displayed by the following ways: 1. Operator call errors are indicated by the Alarm LED lit in orange, and the error messages are displayed by the MP driver Status Monitor. 2. Error codes (the latest 10 error codes at the maximum) ar...
Page 11 - U052 The type of print
of paper at error occurrence is skipped (not printed). Ink may have run out. [1600] U041 The following ink may have run out. Replacing the ink tank is recommended. Replace the applicable ink tank, or press the Stop button to clear the error without ink tank replacement. When the error is cleared by ...
Page 17 - remove foreign material.
23 times Valve cam sensor error [6C10] The valve cam sensor was faulty at power-on or when purging was attempted. (1) Foreign material or paper debris around the purge drive system unit; remove foreign material. (2) Cable connection (3) Part replacement: - Purge drive system unit - Logic board Befor...
Page 21 - Mode
3. REPAIR 3-1. Major Replacement Parts (and Notes on Disassembling / Reassembling) MP560/MP568 TABLE OF CONTENTS Service part Est. time required (min.) Recommended removal procedure *1 / Notes on replacement *2 Adjustment / settings Operation check Logic board ass'y 15 (1) Cassette unit (2) Operatio...
Page 27 - Some of the photos are of the MP540 as a sample.
3-2. Part Replacement Procedures (Click on the image to enlarge it.) Be sure to protect the machine from static electricity in repair servicing, especially for the logic board. Some of the photos are of the MP540 as a sample. (1) External housing removal MP560/MP568 --- 3. REPAIR TABLE OF CONTENTS 1...
Page 28 - ) Remove the operation panel cover and the right guide.
3) Remove the operation panel cover and the right guide. <Open the scanning unit (cover). At the triangle mark on the inner right side, push the right guide upward, then release all the claws.> 4) Remove the side cover R. <Remove 2 screws from the back side of the machine, then release the ...
Page 32 - ) Disassemble the operation panel unit.
<Unlock the LCD FFC, peel off the double-sided adhesive tape at location (B), then remove the LCD unit.> 8) Disassemble the operation panel unit. <Turn the panel unit over so that you see the bottom of the unit. Release the claw (indicated by the red arrow in the photo), and remove the jog ...
Page 38 - Slide the carriage to the left (the opposite of the home position).
(3) Emblem removal (4) Carriage unlocking Push the emblem bottom to remove from the double-sided adhesive tape. 1) Rotate the drive unit gear toward the back of the machine to unlock the carriage. Slide the carriage to the left (the opposite of the home position). 35 / 64
Page 41 - rail to the main chassis, then slowly put down the carriage rail.
4) Remove the carriage cable holder from the front chassis. Remove 3 screws that fix the carriage rail to the main chassis, then slowly put down the carriage rail. 5) Remove the carriage unit. Be cautious that the grease will not attach to any parts. 38 / 64
Page 43 - unit from the printer unit.
3) Remove the front chassis. 4) Unlock the paper eject roller gear. While raising the front of the platen unit, remove the platen unit from the printer unit. 40 / 64
Page 45 - Purge drive system unit:
4) Separate the main chassis from the switch system unit and the purge drive system unit. Switch system unit: Purge drive system unit: 42 / 64
Page 47 - Specific screw location:
(11) Ink absorber replacement If the ink absorber alone needs to be replaced (because the ink absorber becomes full, etc.) and no other engine parts are replaced, the ink absorber can be replaced only by separating the print unit from the bottom case. It is not necessary to disassemble the whole eng...
Page 48 - from the bottom case. Be cautious of the PictBridge board.
Note: After replacement of the ink absorber, reset the ink absorber counter (or set the appropriate counter value) in the service mode. For details, see 4-2. Service Mode . 3) Release the ground harness ass'y from the bottom case, and slowly lift the print unit to separate it from the bottom case. B...
Page 49 - - Cleaning Black or Color
4. ADJUSTMENT / SETTINGS 4-1. User Mode MP560/MP568 TABLE OF CONTENTS Function Procedures Remarks Nozzle check pattern printing Perform via the machine operation panel, or from the MP driver Maintenance tab. Set a sheet of plain paper (A4 or Letter) in the cassette, or the rear tray if selected. Pri...
Page 50 - OK
4-2. Service Mode (1) Service mode operation procedures Use the Service Tool on the connected computer. 1) Start the machine in the service mode. i. With the machine power turned off, while pressing the Stop button, press and hold the ON button. (DO NOT release the buttons.) ii. When the Power LED l...
Page 52 - Eject Correction
No. Name Function Remarks (1) Test Print Service test print Paper (2 sheets) will feed from the rear tray. Service test print items: - Model name - ROM version - USB serial number - EEPROM information - Process inspection information - Barcode (model name + destination + machine serial number) - Ink...
Page 53 - Button and LCD Test; Set
- Record of ink absorber counter resetting and setting - Record of repair at the production site - CD / DVD print position correction value - LF / Eject correction values - Left margin correction value - Production site E-MIP correction value and enabling of it - Endurance correction value and enabl...
Page 55 - Panel Check
(4) Button and LCD test Confirm the operation after replacement of the panel board or LCD unit. 1) Button check 1-1) Click Panel Check of the Service Tool on the connected computer. All the machine LED's turn on, and the machine LCD turns blue, waiting for a button to be pressed. 1-2) Press each but...
Page 57 - Ink Absorber Counter; section of the Service Tool, select; Main; from the; Absorber
3) Transparent pattern display check 3-1) Press the OK button. "OK1" in white is displayed on the black background. If the result is not good, "NG1" in black is displayed on the white background (transparent color) immediately after "OK1." Wait for approx. 2 seconds. 3-2) Pre...
Page 67 - MACHINE TRANSPORTATION; the rear tray is raised.
5. MACHINE TRANSPORTATION This section describes the procedures for transporting the machine for returning after repair, etc. 1) In the service mode, press the ON button to finish the mode, and confirm that the paper lifting plate of the rear tray is raised. 2) Keep the print head and ink tanks inst...