Canon K30287 - Manuals

2 Introduction Introduction This Quick Start Guide uses the following symbols to indicate important information. Always observe the instructions indicated by these symbols. Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the eq...

3 Safety Precautions Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use the printer safely. Do not attempt to use the printer in any way not described in this manual. Warning z This product emits low level magnetic flux. If you use a cardia...

6 Before Using the Printer Before Using the Printer Included Items Check that all the following items are in the box. If anything is missing or damaged, contact your Canon Service representative. z Printer z Setup CD-ROM z Easy Setup Instructions (Setup Sheet) z Quick Start Guide z Print Head z Ink ...

7 Before Using the Printer Accessories The following accessories are available for this printer. Confirm the product names when you purchase the accessories.* Certain accessories may not be available in some countries or regions. „ Portable Kit LK-62 series This kit allows you to use the Canon print...

8 Before Using the Printer Turning the Printer On and Off Turn on the printer before printing. „ Turning on the Printer 1 Open the Rear Tray Cover. The Paper Output Slot Cover will open automatically. 2 Press the Power button. The Power lamp flashes green, and changes to steady, non-flashing light. ...

9 Before Using the Printer „ Turning off the Printer 1 To turn off the printer, press the Power button. When the Power lamp stops flashing, the printer is turned off. This takes a few seconds or as long as around 30 seconds. Note Auto Power Off Feature You can set the printer to turn off automatical...

10 Before Using the Printer Loading Printing Paper This section describes how to load printing paper in the Rear Tray. „ Using Specialty Media Canon recommends that you use Canon genuine media to ensure optimal print quality. z Photo Quality Media z Glossy Photo Paper “Everyday Use” z Photo Paper Pl...

11 Before Using the Printer „ Paper Handling z Recommended Paper and Requirements *1 Paper with a Model Number is Canon specialty media. Refer to the instruction manual supplied with the paper for detailed information on the printable side and notes on handling paper. For information on the paper si...

12 Before Using the Printer *6 This paper cannot be used in Macintosh.*7 When printing photos to sticker paper from a mobile phone or PDA via infrared communication or Bluetooth communication, be sure to select Sticker Paper in Paper Size on the Canon Setup Utility. Refer to “Setting the Page Size, ...

13 Before Using the Printer „ Loading Paper 1 Flatten the four corners of the paper before loading it. Important z You cannot print on postcards affixed with photos or stickers. z Always load paper in portrait orientation (A). Loading paper in landscape orientation (B) can cause the paper to be jamm...

14 Before Using the Printer 2 Prepare to load paper. (1) Open the Rear Tray Cover.The Paper Output Slot Cover will open automatically. (2) Pull out the Paper Support completely until the mark and the mark are aligned. (3) Adjust the position of the Paper Thickness Lever.The Paper Thickness Lever swi...

15 Before Using the Printer „ Loading Envelopes Use either European DL or US Comm. Env. #10-sized envelope.With proper printer driver settings, the address will be printed according to the direction of envelope. 1 Prepare the envelopes. z Press down on all four corners and edges of the envelopes to ...

16 Before Using the Printer 2 Load the envelopes. (1) Slide the Paper Guide to the left side of the Rear Tray. (2) Load the envelope against the guide on the right side of the Rear Tray. Load with the address side facing UP and the rear flaps DOWN on the left. Up to 10 envelopes can be loaded at onc...

17 Before Using the Printer „ Loading Small-Sized Paper You can use 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, and Credit card-sized papers. . 1 Load the paper. (1) Slide the Paper Guide to the left side of the Rear Tray. (2) Load the small-sized paper against the guide ...

18 Printing from Your Computer Printing from Your Computer This section describes the procedure for basic printing. Printing with Windows 1 Turn on the printer and load the paper in the printer. For details on how to load the paper, see “Loading Printing Paper” on page 10.If you use the battery, mak...

19 Printing from Your Computer Printing with Macintosh 1 Turn on the printer and load the paper in the printer. For details on how to load the paper, see “Loading Printing Paper” on page 10.If you use the battery, make sure that it is charged. 2 Create a document or open a file to print using an app...

20 Printing Photographs Directly from a Compliant Device Printing Photographs Directly from a Compliant Device You can connect a PictBridge compliant device such as a digital camera, camcorder, or mobile phone using a USB cable recommended by the device’s manufacturer, and print recorded images dire...

21 Printing Photographs Directly from a Compliant Device 2 Connect the PictBridge compliant device to the printer. (1) Make sure that the PictBridge compliant device is turned off. (2) Connect the PictBridge compliant device to the printer using a USB cable recommended by the manufacturer of the dev...

22 Printing Photographs Directly from a Compliant Device About PictBridge Print Settings „ Settings on a PictBridge Compliant Device This section describes the print settings on a PictBridge compliant device. When operating the device, be sure to follow the instructions given in the instruction manu...

23 Printing Photographs Directly from a Compliant Device *6 Exclusively used to print photo stickers. When printing on sticker paper, select 4" x 6"/10 x 15 cm in Paper size and Photo for Paper type . Do not set Layout to Borderless . z Layout Setting Various layout options are available. z ...

24 Routine Maintenance Routine Maintenance When Printing Becomes Faint or Colors Are Incorrect When printing becomes faint or colors are incorrect even if ink remains in the ink tanks, the print head nozzles are probably clogged. Print the nozzle check pattern to confirm the condition of the nozzles...

25 Routine Maintenance Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. 1 Make sure that the printer is on and then load a sheet of A4 or Letter-sized plain paper in the Rear Tray. Set the Paper Thickness Lever...

26 Routine Maintenance 1 Make sure that the printer is on and then load a sheet of A4 or Letter-sized plain paper in the Rear Tray. Set the Paper Thickness Lever to the right. For details on the Paper Thickness Lever, refer to “Front View” in “Main Components” of the User’s Guide on-screen manual. 2...

27 Routine Maintenance Examining the Nozzle Check Pattern Examine the nozzle check pattern output by the printer, and clean the Print Head if necessary. 1 Confirm the printed nozzle check pattern. (1) If lines of this pattern are missing, the Black print head nozzle needs cleaning. Example: When lin...

28 Routine Maintenance Print Head Cleaning Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorbe...

29 Routine Maintenance (6) Confirm the displayed message and click Print Check Pattern . The nozzle check pattern is printed.Do not perform any other operations until the nozzle check pattern finishes printing. 4 Check the print head condition with the printed nozzle check pattern, and take the appr...

30 Routine Maintenance (6) Confirm the displayed message and click Print Check Pattern . The nozzle check pattern is printed.Do not perform any other operations until the nozzle check pattern finishes printing. 4 Check the print head condition with the printed nozzle check pattern, and take the appr...

31 Routine Maintenance Print Head Deep Cleaning If print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning, which is a more powerful process. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Print Head Deep Cleaning consumes m...

32 Routine Maintenance 1 Make sure that the printer is on. 2 Open the Canon IJ Printer Utility dialog box. 3 Start Print Head Deep Cleaning. (1) Make sure that Cleaning is selected in the pop-up menu. (2) Click Deep Cleaning . (3) Select the ink group to be deeply cleaned. (4) Click OK . Print Head ...

33 Routine Maintenance Aligning the Print Head If ruled lines are printed misaligned or print results are otherwise unsatisfactory, adjust the print head position. „ Automatic Print Head Alignment For Automatic Print Head Alignment, follow the procedure below. 1 Make sure that the printer is turned ...

34 Routine Maintenance (3) Confirm the displayed message and click Align Print Head. The print head alignment pattern is printed. Printing takes about 4 minutes to complete. If the pattern is printed as shown right, the Print Head is aligned automatically. 1 Make sure that the printer is turned on, ...

35 Routine Maintenance (1) Select Test Print in the pop-up menu. (2) Click Print Head Alignment . (3) Confirm the displayed message and click Align Print Head . The print head alignment pattern is printed. Printing takes about 4 minutes to complete. If the pattern is printed as shown right, the Prin...

36 Routine Maintenance „ Manual Print Head Alignment If the results of Automatic Print Head Alignment are not satisfactory, follow the procedure below to perform Manual Print Head Alignment to precisely align the Print Head.For details on performing Automatic Print Head Alignment, see “Automatic Pri...

37 Routine Maintenance 3 Look at the first printout and adjust the print head position. (1) Check the printed patterns and select the number of the pattern in column A that has the least noticeable streaks. (A) Less noticeable vertical white streaks(B) More noticeable vertical white streaks (2) Repe...

40 Routine Maintenance (7) Confirm the displayed message and click Align Print Head . The print head alignment pattern is printed. 3 Look at the first printout and adjust the print head position. (1) Check the printed patterns and select the number of the pattern in column A that has the least notic...

43 Routine Maintenance Replacing an Ink Tank This section explains the way to confirm the ink status and the procedure to replace ink tanks. When ink runs out or other errors occur, the Alarm lamp flashes orange to inform you of the error. See “Alarm Lamp Flashes Orange” on page 67 and confirm how t...

44 Routine Maintenance z With the Computer Screen You can confirm the status of each ink tank on the printer status monitor (Windows) and Canon IJ Printer Utility (Macintosh). (A) Confirm whether any symbols are displayed here. Ink is low. You can continue printing for a while, but we recommend you ...

45 Routine Maintenance (2) Select Ink Level Information in the pop-up menu. To confirm the ink tank information, click Ink Details . „ Replacing Ink Tanks When ink tanks run out of ink, replace them using the following steps. 1 Make sure that the printer is on, and then open the Print Head Cover. Th...

46 Routine Maintenance 3 Prepare the replacement tank. Remove the new ink tank from its packaging, then remove the orange protective cap (A) from the bottom of the ink tank.Discard the cap once it is removed. Important z Do not touch the electrical contacts (B) on the ink tank. Doing so can cause th...

47 Routine Maintenance 4 Install the ink tank. (1) Insert the front end of the ink tank into the Print Head by aligning the mark on the ink tank with the mark on the Print Head Holder. (2) Press on the mark on the ink tank until the ink tank snaps firmly into place. (3) Make sure that the ink lamp l...

48 Routine Maintenance 5 Close the Print Head Cover. Note z If the Alarm lamp still flashes orange after the Print Head Cover is closed, see “Alarm Lamp Flashes Orange” on page 67. z When you start printing after replacing the ink tank, Print Head Cleaning is performed automatically. Do not perform ...

49 Routine Maintenance Keeping the Best Printing Results To avoid drying of the Print Head and clogging of the nozzles, note the following. „ When You Turn Off the Printer Follow the procedure below to turn off the printer. (1) Press the Power button to turn off the printer. (2) Confirm that the Pow...

50 Routine Maintenance Cleaning Your Printer This section describes the cleaning procedure that is needed to maintain your printer. „ Wiping Off Dirt on the Printer Be sure to use a soft cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface with it gently. Smooth out wrinkles on t...

52 Routine Maintenance 1 Make sure that the printer is on, and then remove any paper from the Rear Tray. 2 Open the Canon IJ Printer Utility dialog box. 3 Make sure that Cleaning is selected in the pop-up menu. 4 Click Roller Cleaning . 5 Confirm the displayed message and click OK . The Paper Feed R...

53 Routine Maintenance „ Cleaning the Inside of the Printer If the printed paper is smudged, the inside of the printer may be dirty. To always get best quality printing result, periodical cleaning of the inside of the printer is recommended.You can clean this part in two ways: z See “Cleaning with t...

54 Routine Maintenance 1 Prepare two sheets of A4 or Letter-sized plain paper. 2 Make sure that the printer is on, and then load only one sheet of paper in the Rear Tray. 3 Fold the other paper in half widthwise, and then unfold it. 4 Load the paper folded in step 3 on the paper loaded in step 2. Lo...

56 Routine Maintenance z Cleaning the Protrusions Inside the Printer If protrusions inside the printer are stained, wipe off any ink from the protrusions using a cotton swab or the like. Caution Be sure to turn off the power and disconnect the power plug before cleaning the printer.

57 Troubleshooting Troubleshooting This section describes troubleshooting tips for problems you may encounter when using the printer. z “Cannot Install the Printer Driver” on page 58 z “Cannot Connect to Computer Properly” on page 60 z “Print Results Not Satisfactory” on page 61 z “Printer Does Not ...

58 Troubleshooting Cannot Install the Printer Driver Cause Action Unable to proceed beyond the Printer Connection screen. If you were unable to proceed beyond the Printer Connection screen, follow the procedure below to reinstall the printer driver. z When connecting with a USB cable (1) Click Cance...

60 Troubleshooting Cannot Connect to Computer Properly „ Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work „ “This Device Can Perform Faster” Message Is Displayed Cause Action Your system environment is not fully compatible with USB 2.0 Hi-Speed. If your system environment is not fu...

61 Troubleshooting Print Results Not Satisfactory If the print result is not satisfactory such as white streaks, misaligned lines, and uneven colors, confirm the paper and print quality settings first. z Check 1: Do the page size and media type settings match the size and type of the loaded paper? W...

62 Troubleshooting „ Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned „ White Streaks „ Printed Paper Curls or Has Ink Blots „ Printed Surface Is Scratched/Paper Is Smudged Cause Action The media is loaded with the wrong side facing upwards. When using paper...

64 Troubleshooting „ Colors Are Uneven or Streaked Printer Does Not Start Cause Action Print Head nozzles are clogged. See “When Printing Becomes Faint or Colors Are Incorrect” on page 24 and perform any necessary maintenance operations. Print Head is misaligned. If you did not align the Print Head ...

65 Troubleshooting Printer Moves But Ink Is Not Ejected Paper Does Not Feed Properly Cause Action Ink tank is empty. Open the Print Head Cover of the printer to confirm how the ink lamps light or flash, and then take the appropriate action depending on the error condition. For details, see “Getting ...

66 Troubleshooting Paper Jams Important If you need to turn off the printer to remove jammed paper during printing, refer to “Printing from Your Computer” in the User’s Guide on-screen manual to cancel print jobs before turning off the printer. Cause Action Paper jammed in the Paper Output Slot or t...

67 Troubleshooting Alarm Lamp Flashes Orange When a printer error occurs, the Alarm lamp flashes orange as shown below. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error. (A) Note the number of flashes(B) Flash...

70 Troubleshooting Message Appears on the Computer Screen „ Service Error 5100 Is Displayed „ Writing Error/Output Error/Communication Error Cause Action Movement of the Print Head Holder is blocked. Follow the procedure below to resolve the problem. (1) Disconnect the printer cable from the printer...

71 Troubleshooting „ Error Regarding Automatic Print Head Alignment Is Displayed „ Error Number: 300 Is Displayed Printer port setting does not match the computer’s interface connecting the printer. Check the printer port settings.* In the following instruction, “ XXX ” signifies your printer’s name...

72 Troubleshooting „ Error Number: 1700 Is Displayed „ Error Number: 2001 Is Displayed „ Error Number: 2002 Is Displayed „ Error Number: 2500 Is Displayed Your printer is not selected in Printer on the Print dialog box. Select your printer’s name in Printer on the Print dialog box. If your printer’s...

73 Troubleshooting „ Ink Info Number: 1600 Is Displayed „ Ink Info Number: 1688 Is Displayed „ Ink Info Number: 1689 Is Displayed Cause Action Ink may have run out. See “Four Flashes: The Print Head Lock Lever is not locked properly. / Ink tank is not installed properly. / Ink may have run out.” on ...

74 Troubleshooting Error Message Appears on a PictBridge Compliant Device The following are the possible errors that may occur when printing directly from a PictBridge compliant device and the countermeasures to clear them. Note z This section describes errors that are indicated on Canon-brand PictB...

75 Troubleshooting Cannot Print Properly through Infrared Communication To troubleshoot printing through infrared communication, refer to the User’s Guide on-screen manual. Cannot Print Properly via Bluetooth Communication To troubleshoot printing via Bluetooth communication, refer to the Bluetooth ...

76 Appendix Appendix Carrying the Printer When you remove the power cord, carry the printer, or stand it up, check that the Power lamp is off. Important z If you repeatedly remove the power cord, carry the printer, or stand it up while the Power lamp is on or flashing, this may cause the ink to leak...

77 Appendix How to Use the Documentation Provided Printed DocumentationSetup Sheet Be sure to read this sheet first. This sheet includes instructions for setting up your printer and getting it ready for use. Quick Start Guide (This guide) Read this guide when starting to use the printer. After follo...

78 Appendix Reading the On-screen Manuals For detailed instructions on installing the on-screen manuals, refer to your setup sheet.You can view the on-screen manuals in the following way: To view the on-screen manual, double-click the XXX On-screen Manual shortcut icon on the desktop, or click Start...

80 Appendix Specifications General Specifications Printing resolution (dpi) 9600 (horizontal)* x 2400 (vertical)* Ink droplets can be placed with a pitch of 1/9600 inch at minimum. Interface USB 2.0 High Speed* 1 IrDA ver.1.4* 2 Bluetooth v2.0 (option)* 3 *1 A computer that complies with USB 2.0 Hi-...

81 Appendix z To upgrade from Windows XP to Windows Vista, first uninstall software bundled with the Canon inkjet printer. Specifications are subject to change without notice. Print date & file no. Default (Off: No printing), Date, File No., Both, Off Trimming Default (Off: No trimming), On (fol...

82 Appendix Users in the U.S.A. „ Regulatory Information FCC Notice (U.S.A. Only) For 120V, 60Hz model Model Number: K10296This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device...

85 Appendix Canon U.S.A., Inc. One Canon Plaza Lake Success, NY 11042 USA © 2008 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may also be a registered trademark in other countries. For California, USA only This product contains an internal battery for bac...

86 Index A Appendix 76 B Before Using the Printer 6 C Canon U.S.A., Inc. Limited Warranty - USA Only 82 Cleaning exterior 50 inside 53 protrusions inside the printer 56 roller 50 I Ink Lamp ink level indication on the computer 44 ink level indication on the printer 43 L Loading Printing Paper envelo...

Photo Printer Quick Start Guide series The following ink tanks are compatible with this product. For information on product specifications, please visit our website atwww.usa.canon.com QT5-1438-V02 XXXXXXXX © CANON INC. 2008 PRINTED IN THAILAND