Canon BJC8500- Manuals

Table of Contents Welcome! ........................................................................6 Important terms and visual cues .............................................................................................8What the manuals contain ...................................................

8 Canon BJC-8500 User’s Manual Important terms and visual cues ( ☞ 12) A number preceded by this mark and enclosed in parentheses tells you the page number where you can find more information about the previous sen-tence or paragraph. An index and glossary of selected terms are also provid-ed at the...

W elcome Welcome! 9 BJ Cartridges and ink tanks The printing unit consists of two BJ Cartridges mounted on the cartridgeholder inside the printer. Each BJ Cartridge holds ink tanks which are easilyand quickly replaced when they run out of ink. The BJ Cartridges and ink tanks described below were des...

General pr ecautions General precautions 11 General precautions Please read the following general warnings and precautions to ensure thesafest, most efficient use of your new printer. If you use a cardiac pacemaker ... ■ This device generates weak electromagnetic waves which could interferewith the ...

■ To avoid a fire hazard, never set up and use the printer on a thick carpet.Set up the printer on a clean, flat surface where its ventilation ports willremain unobstructed. Using a power source ■ Never handle the printer power cord or plug when your hands are wet. ■ Always insert the plug completel...

Daily precautions ■ Never use volatile or flammable sprays around the printer. High voltagepoints inside the printer generate high temperatures during operationwhich could ignite flammable aerosol sprays. ■ To avoid contact with high voltage areas inside the printer, never attemptto disassemble the ...

Selecting a location for the printer Selecting a location for the printer 15 Selecting a location for the printer Select a location large enough for the printer with enough extra space so youcan work comfortably around the printer to insert and remove the papercassette, load the sheet feeder, and fe...

Getting acquainted with your printer After you unpack the printer, take a few minutes to inspect the printer andbecome familiar with its main parts. Front view ■ Operation panelContains the POWER button and lamp, the ERROR lamp, and RESUME button that allow you to operate the printer manually. ( ☞ 2...

Rear view ■ Serial interface connectorProvides an RS422 serial interface connection for a serial printer cableconnected to Macintosh computer. ■ Parallel interface connectorProvides a parallel interface connection for a parallel printer cable con-nected to an IBM compatible PC. ■ Manual feed slotAll...

Inside the printer ■ Paper release leverPress and hold to release paper jammed in the printer. ■ Cartridge holderHolds the black and colour BJ Cartridge (or Color BJ Cartridge BC-82Photo) and ink tanks. When the printer is not in use, the cartridge holderremains on the right side where the BJ Cartri...

Operation panel summary ■ POWER buttonSwitches the printer on and off. When you press the POWER button to switch the printer on, the printer beeps once and the POWER lamp flash- es green until the printer warms up and the print heads are cleaned. Theflappers on the paper output receiver will move se...

Setting up and using the printer 23 Setting up and using the printer Follow the instructions in this section to set up the printer. In this section, wewill describe the following procedures: ■ Connecting the printer to a power source ■ Connecting the printer and computer ■ Turning the printer power ...

3 Connect the other end of the printer cable to the parallel connector onyour computer. Fasten the clips or screws of the connector to secure theconnection. To connect the printer to a Macintosh computer You need a serial printer cable (RS422 Standard) to connect the printer toMacintosh computer. In...

Connecting the printer to a power source Before you connect the printer to a power source, note the following: ■ This printer is designed for use in the country where it was purchased. USA/Canada:. AC 120 V, 60 HzUK/Australia: AC 240 V, 50 Hz Europe: AC 230 V, 50 Hz ■ After power is connected and tu...

Switching the printer power on/off To switch the printer on 1 Make sure the printer is connected to the AC power outlet. ( ☞ 25) 2 Press the POWER button on the printer. If no BJ Cartridges are installed, the POWER lamp flashes, the ERROR lamp lights, and the printer beeps four times. You must insta...

Installing the BJ Cartridges This section describes how to install the BJ Cartridges in the printer. The BJCartridges must be installed in the printer before you install the ink tanks. Two BJ Cartridges must always be installed in the cartridge holder. This printer employs two BJ Cartridges: the Bla...

Installing the ink tanks 1 Collect the four BCI-8 ink tanks and the Ink Optimizer. The ink tanks must be installed into the BJ Cartridges in the orderdescribed below. As you insert each ink tank, match its colour withthe colour key above the cartridge holder. 2 Pick up the Ink Tank BCI-8Y (Yellow) a...

7 Close the top cover. After you close the top cover, you will hear the cartridge holder returnto the home position. It will take a few moments for this movement tocomplete and for the printer to clean the print heads. Do not open the top cover again until this operation is complet-ed. Installing an...

42 Canon BJC-8500 User’s Manual Installing the paper output receiver The paper output receiver is installed above the paper cassette on the frontof the printer. The paper output receiver receives each printed sheet as it isejected from the printer and holds it for a few seconds before the movablefla...

Loading paper in the sheet feeder The following features apply to use of the sheet feeder: ■ The sheet feeder can hold a stack of paper for automatic feed. ■ The sheet feeder can be adjusted to the width of a variety of standardsizes. ■ Thick paper (max. 0.25 mm) must be printed one sheet at a time ...

5 Check the paper output receiver and paper output extension. The paper output receiver paper guide must be adjusted to the papersize. If you are going to print on paper larger than A4 or Letter size, pull outthe paper output tray extension. The extension has two positions for large paper. You can s...

Setting up and using the printer 47 Setting up and using the printer Installing the printer driver The BJC-8500 printer CD-ROM contains the printer drivers for Windows 98,Windows 95, Windows 3.1, and Macintosh. After you install the printer driver, a message will appear and tell youthat you must ali...

To install the printer driver for Windows 3.1 1 Insert the CD-ROM into the CD-ROM drive of your computer. 2 Open the Control Panel and click Printers. 3 Select Install Unlisted Printer. 4 Select the CD-ROM drive where the Windows driver disk is located, 5 Follow the instructions on your screen to co...

Setting up and using the printer 49 Setting up and using the printer Aligning the print heads The BJ Cartridges contain print heads which must be correctly aligned inorder to ensure quality printing performance. 1 This procedure requires that the printer perform two test prints. Loadat least two she...

52 Canon BJC-8500 User’s Manual Printing on paper and other media Media you can use with this printer You may want to consider using other media for special print jobs, especial-ly if you want to reproduce photographic images in photo-realistic colour. ■ Plain Paper. Use plain photocopy paper (64~90...

The Ink Optimizer Tank BCI-8WF, mounted in the left slot of the leftBJ Cartridge, contains a special liquid called an ink optimizer, a newadditive which makes the printed image extremely smear resistantand water resistant. Please remember that the ink optimizer is usedonly when printing on Plain Pap...

Ink Optimizer and the selected media The Ink Optimizer is a special fluid which ensures that black and colourinks bond completely with the surface of Plain Paper and envelopes makingthe printed text water-resistant. Here are two important points you shouldkeep in mind about the Ink Optimiser. ■ The ...

Printing on paper and other media 55 Printing on paper and other media Quick reference media loading table The table below is a summary of important information you will need toknow while you are working with a variety of special media. Note the fol-lowing important points about the table below: ■ M...

Paper sizes that can be used with this printer The printer can feed Plain Paper of weight: 64 to 90 gsm (17 to 28 lb.) The printer can feed and print on media of the following sizes. 56 Canon BJC-8500 User’s Manual CassetteStandardYESYESNOYESYESNONOYESYESNOYESNOYESYESNONONONOYESNO Media Size A3 (P)/...

Printing on paper and other media 57 Printing on paper and other media Printing area When you create text or illustrations, be sure the margins around the edgeof the paper are at least as large as those described below. To ensure the best print quality, use the printing areas recommendedbelow for ea...

58 Canon BJC-8500 User’s Manual Printing area for envelopes To ensure the best print quality, make sure printing on envelopes is wellwithin the printing area described below. Printing area for Banner Paper To ensure the best print quality, make sure printing on Banner Paper is wellwithin the printin...

Printing on paper and other media 59 Printing on paper and other media Printing on Plain Paper and Bubble Jet Paper Plain Paper (64~90 gsm) or Bubble Jet Paper LC-301 can be loaded in eitherthe sheet feeder or the paper cassette. To load Plain Paper or Bubble Jet Paper in the paper cassette 1 Load a...

60 Canon BJC-8500 User’s Manual To handle printed sheets of Bubble Jet Paper ■ Prolonged exposure to direct sunlight may cause ink to fade, so avoidexposing printed sheets to direct sunlight. ■ To store printed sheets for a long period, cover the printed side of eachsheet with one sheet of Plain Pap...

Printing on paper and other media 61 Printing on paper and other media ■ Fan the envelopes to remove static cling. ■ Press down on the flaps in the centre of the stack. ■ Make sure the curl is removed from the envelope flaps. To load envelopes in the sheet feeder 1 Lower the paper rest. Downloaded f...

64 Canon BJC-8500 User’s Manual Printing on High Resolution Paper Use High Resolution Paper HR-101 to attain photo-realistic quality in print-ing photographic images. ■ High Resolution Paper HR-101 can be loaded in the paper cassette or thesheet feeder. ■ When you are printing with the Color BJ Cart...

Printing on paper and other media 65 Printing on paper and other media 2 To avoid paper jams, make sure the top of the stack is below the paperlimit mark on the right side of the sheet feeder. 3 Make sure the paper guide is snug (not too tight) against the left sideof the stack. 4 Make sure the pape...

To load Glossy Photo Paper in the sheet feeder 1 Adjust the paper rest andmove the paper guide to themark for the size of the sheetof Glossy Photo Paper. 2 On the left paper guideraise the envelope guideuntil you hear it lock inplace. On the right side, do not raisethe envelope guide. Makesure that ...

5 Make sure the paper guide is snug (not too tight) against the left sideof the stack. 6 Adjust the paper output tray and the paper output tray extension forthe size of the stack then set the paper output receiver paper guide tothe mark for the size of the stack. 7 Check the printer driver settings ...

Printing on Glossy Photo Cards Glossy Photo Cards FM-101 can be loaded in the sheet feeder for automaticfeed to the printer. This media cannot be fed manually or loaded in thepaper cassette. ■ You can stack up to 20 sheets of Glossy Photo Cards FM-101 in the sheetfeeder for automatic feeding. ■ The ...

To load Glossy Photo Card FM-101 in the sheet feeder 1 Lower the paper rest. 2 Raise and lock theenvelope guide on theright side. On the leftside, do not raise theenvelope guide.Make sure that it isdown. 3 Hold the stack with theglossy side up and the widerside pointing down. 4 Align the stack with ...

Printing on Transparencies Use Transparency CF-102 to create presentations for overhead projectors(OHP). ■ Transparency CF-102 can be loaded manually or in the sheet feeder. Donot attempt to feed Transparencies from the paper cassette. Up to 50Transparencies can be loaded in the sheet feeder. ■ Befo...

72 Canon BJC-8500 User’s Manual 2 To avoid paper jams, make sure the top of the stack is below the paperlimit mark on the right side of the sheet feeder. 3 Make sure the paper guide is snug (not too tight) against the left sideof the stack. 4 Make sure the paper output receiver paper guide is set to...

Printing on paper and other media 73 Printing on paper and other media Printing on High Gloss Photo Film High Gloss Photo Film HG-201 is specially designed to reproduce photo-graphic images with photo-realistic quality in lustrous colour. For superiorprint quality, use the Color BJ Cartridge BC-82 P...

74 Canon BJC-8500 User’s Manual Printing on Banner Paper Follow this procedure to print on Banner Paper. Banner Paper is identical incomposition to Canon Bubble Jet Paper LC-301, another media that achievesexcellent results with this printer. In order to set up a print job on Banner Paper, you must ...

Printing on paper and other media 77 Printing on paper and other media To care for printed Banner Paper 1 Do not allow the printed sheets to fold up as they come out of theprinter. 2 Allow the printed sheets of Banner Paper to come straight out of theprinter. 3 Make sure the area around the front of...

78 Canon BJC-8500 User’s Manual 2 Open the printer driver and perform the required settings. ■ On the Paper control tab, set the Paper Size to A4 (or A3). ■ Set the Media Type to T-Shirt Transfer. ■ Check the Paper Feed setting and make sure that it is set to AutoSheet Feeder if you are using the sh...

Using manual feed Thick paper (max. 0.25 mm) must be fed manually for printing. Any type ofmedia can be fed manually for printing, so if you experience minor difficul-ties like media sticking together in high humidity and misfeeding, you canalways use manual feeding. 1 Make sure the paper output rec...

Printing on paper and other media 83 Installing Color BJ Cartridge BC-82 Photo To attain superior quality in printing photographic images, use the CanonColor BJ Cartridge BC-82 Photo with one of the following media. ■ Glossy Photo Paper GP-301Designed to produce produce superior results in printing ...

Printing on paper and other media 87 To install the photo ink tanks The ink tanks must be installed in the BJ Cartridges in the orderdescribed below. As you insert each ink tank, match its colour withthe colour key above the cartridge holder. 1 Collect the three BCI-8P ink tanks. 2 Pick up the Ink T...

90 Canon BJC-8500 User’s Manual Changing BJ cartridges Follow this procedure to exchange the Black BJ Cartridge BC-80 and theColor BJ Cartridge BC-82 Photo. ■ After completing a print job with the Black BJ Cartridge BC-80, exchangeit with the Color BJ Cartridge BC-82 Photo. ■ To prolong the life of ...

92 Canon BJC-8500 User’s Manual Printer maintenance This section describes important procedures required to maintain the per-formance of the printer. Here we will show you how to: ■ Replace ink tanks ■ Test print head performance ■ Clean the print heads ■ Replace a BJ Cartridge ■ Clean the printer ■...

96 Canon BJC-8500 User’s Manual Maintaining print quality This section shows you how to test and clean the print heads and replaceink tanks or BJ Cartridges when required. You should always check theresults of your printouts to detect signs of a deterioration in print quality.Specifically, you shoul...

Printer maintenance 97 How to use the Nozzle Check Pattern Check the areas of the Nozzle Check Pattern described in the sample below. Where To CheckThe patterns below should be sharp,not speckled or blurred. Abnormal pattern 1: Clogged nozzles Abnormal pattern 2: Ink out Abnormal pattern 3: Ink Opti...

98 Canon BJC-8500 User’s Manual Cleaning the print heads This section shows you how to start print head cleaning with the RESUME button on the printer operation panel. For details about starting print headcleaning with the printer driver, see the Windows Print Guide or theMacintosh Print Guide. ■ Pr...

Printer maintenance 99 Replacing a BJ Cartridge Replace a BJ Cartridge only after you have cleaned the print head anddetermined that the BJ Cartridge is not operating correctly based on theresults of the Nozzle Check Pattern. ( ☞ 97) If the Nozzle Check Pattern is abnormal and none of the ink tanks ...

104 Canon BJC-8500 User’s Manual Cleaning the printer To maintain the high performance of the printer, clean inside and outsidethe printer at least once a week. ■ Before you clean the printer, always turn the printer off and disconnect itfrom the power outlet. ■ After you turn off the power and disc...

106 Canon BJC-8500 User’s Manual Using the BJ Cartridge container The BJ Cartridge Container SB-80 can store two BJ Cartridges when they arenot in use to prevent them from drying out. 1 Press in on the tab and open the lid of the container. 2 With the labels facing up and the print head down, place ...

Printer maintenance 107 Moving the printer Follow the procedure below to prepare the printer for transport. Before you move the printer, you must remove the ink tanks to avoidshocks and vibrations which could cause them to leak. 1 Open the top cover and press the REPLACE button. The cartridge holder...

Some advice about colour printing 109 Some advice about colour printing The BJC-8500 printer is a powerful colour printer. If this is your first colourprinter, read this section for some tips on using colour effectively. With colour you can strengthen the visual impact of your reports, memosand pres...

■ Eight basic colours: red, green, blue, cyan, yellow, magenta, black, white. ■ Some basic colours, but with a limited number of shades of those colourscreated by adding white or using different patterns. ■ Some basic colours, plus custom colours like mixing yellow and blue forgreen. Your software a...

Some advice about colour printing 111 Some advice about colour printing Printing speed and colour Printing in colour affects the speed with which the printer creates an image.Many factors affect printing speed: ■ Choice of colour and the number of colours on a page ■ Computer processing speed ■ Amou...

112 Canon BJC-8500 User’s Manual Cost and colour Printing in colour costs more than printing in black. To reduce the cost ofcolour printing, follow these guidelines: ■ If possible, do not add colour to your graphics (especially fills) until youare ready to print the final version of the drawing. ■ I...

Troubleshooting 113 T roubleshooting Troubleshooting This section helps you solve problems with the printer. If the printer is making strange noises, emitting smoke or strangesmells, turn the printer off immediately and unplug the AC powercord. Call for service. Never attempt to disassemble the prin...

114 Canon BJC-8500 User’s Manual To test printer-to-computer connection Print the Nozzle Check Pattern with the printer driver. 1 Open the printer driver. If you are using Windows, open the File menu, click Print, then clickthe Properties button to open the Printer Properties window. If you are usin...

Troubleshooting 115 T roubleshooting Troubleshooting problems and solutions Glance at the list below to find the item that best describes your problem,and then go to the appropriate page. Problem Page Printing will not start ( ☞ 115) Colour scheme not what you expect ( ☞ 116) Printer beeps and error...

116 Canon BJC-8500 User’s Manual -or- If the computer and printer are not directly connected (if they are con-nected through a switching device, or network, for example), connectthe computer and printer directly. 4 Make sure that you have installed the correct printer driver and select-ed the correc...

Troubleshooting 117 T roubleshooting Ink Tank BCI-8YInk Tank BCI-8CInk Tank BCI-8M WF BK M C Y Ink Optimizer Tank BCI-8WF Ink Tank BCI-8BK M C Y M C BK Ink Tank BCI-8YInk Tank BCI-8CInk Tank BCI-8M Ink Tank BCI-8PC Photo Ink Tank BCI-8PBK Photo Ink Tank BCI-8PM Photo Standard Colour Set Photo Colour...

5 Beeps. The printer beeps 5 times and the ERROR lamp lights orange when the ink waste tank that holds the waste ink from print head cleaningbecomes nearly full. Press the RESUME button to continue printing. If this error occurs frequently, call for service. For some errors below, switching the prin...

Troubleshooting 119 T roubleshooting 5 Insert the stack in the sheet feeder. 6 If you are loading Plain Paper, Bubble Jet Paper, or High ResolutionPaper, make sure the paper stack is not above the load limit mark. 7 Make sure the paper guide on the sheet feeder is set to the correctmark for the widt...

Troubleshooting 121 T roubleshooting 4 Check the envelopes. If the envelopes are curled, remove the curling. ( ☞ 60 ) If the curl cannot be removed completely, load the stack with the curl bending up as shown in the illustration. Make sure none of theflap of each envelope is not overlapping the enve...

122 Canon BJC-8500 User’s Manual Problem : Paper jam with sheet feeder and paper cassette. When a paper jam occurs, the ERROR lamp lights and the printer beeps twice. A paper jam could occur in Location ① , ② , ③ or ④ shown in the illustration below. After a paper jam occurs, always check all the lo...

Troubleshooting 125 T roubleshooting ■ If you are using a media other than Plain Paper, check the Quick ref-erence media loading table and make sure the media you are using canbe loaded in the paper cassette. ( ☞ 55) Make sure the front corners of the stack are below the tabs. 10 Insert the paper ca...

126 Canon BJC-8500 User’s Manual Problem : A3, B4 large-size paper skews or jams in sheet feeder. At high humidity large paper like A3 or B4 size paper may skew or jam dur-ing feeding from the sheet feeder. 1 Load fewer sheets in the sheet feeder. 2 Lower the paper rest and let the loaded sheets han...

128 Canon BJC-8500 User’s Manual 4 After print head deep cleaning if the Nozzle Check Pattern is abnor-mal, replace the BJ Cartridge. Problem : Printed colours appear streaked or uneven, too much ink. 1 Adjust the settings in the printer driver. 2 For details refer to the Windows Print Guide or the ...

130 Canon BJC-8500 User’s Manual Problem : Parts of image or text too light. A dirty feed roller could cause portions of the page to print with fadedcolours. This problem may be more or less severe depending on the type ofpaper or special print media you are using. To clean the feed roller To clean ...

132 Canon BJC-8500 User’s Manual Problem : Printing only black. If you are printing with a software application that supports colour printingbut your print out is only black, check the following items. 1 Check your printer setup and make sure the correct printer driver isselected for the print job. ...

Troubleshooting 133 T roubleshooting Problem : Printed colour does not match screen colour. A mismatch between printed colour and the colour you see in the image onyour screen can be caused as a result of the different methods the monitorand printer use to reproduce colours. The monitor uses the RGB...

134 Canon BJC-8500 User’s Manual ■ Setting the stack in the direction of the curl If you are using Plain Paper you can print on either size of the sheet.If the stack is curled slightly, lock the stack with the curl up. ■ Removing the curlIf you are using a print media with only one printing side, tr...

136 Canon BJC-8500 User’s Manual Printing too slow or halts Problem : Printing too slow. 1 Make sure you are using only one software application at a time. Ifthere are any other applications running in the background, shut themdown. 2 Limit the number of colours on the page. Try using only primaryco...

Troubleshooting 137 T roubleshooting 5 If you are using an IBM compatible PC and if the time-out error occursagain, add the following line to your AUTOEXEC.BAT file: MODE LPT1,,P This sets an infinite retry on the parallel port LPT1. For details aboutmodifying your AUTOEXEC.BAT file, see your Window...

138 Canon BJC-8500 User’s Manual Where to find more help India (and other southeast Asian coun-tries)Canon Singapore Pte. Ltd.79 Anson Road, #09-01/06Singapore 079906TEL: 65-5324400FAX: 65-2217577Web page: http://www.canon-asia.com IndonesiaP.T. DatascripKawasan Niaga Selatan,Bandar Kemayoran Jakart...

140 Canon BJC-8500 User’s Manual Appendices Appendix A: Installing/removing the optional cassette Installing the optional paper cassette Follow this procedure to install the optional lower paper cassette. The optional cassette must be purchased separately. 1 Prepare a flat, open location where two p...

Appendices 14 Install the paper output receiver. Before you move the printer, check the locks on both sides of thebase and make sure they are locked in the forward position. Removing the optional cassette Follow this procedure to remove the optional cassette from the bottom ofthe printer. If you are...

Appendices 145 Appendix B: Options and consumables The following options and consumables are available for use with theCanon Bubble Jet Printer BJC-8500. Black BJ Cartridge BC-80 Mounted on the left side of the car- tridge holder, holds the InkOptimizer BCI-8WF and Ink TankBCI-8BK. Ink Optimizer Tan...

Appendix C: General Specifications Printing method Bubble Jet ink-on-demand, bi-directional Resolution 1200 x 1200 (max.) Paper handling Sheet feederManual feed slotPaper cassette (standard)Paper cassette (option) Sheet feeder capacity Plain Paper Approx. 100 sheets (64 gsm) Bubble Jet Paper LC-301 ...

Glossary 148 Canon BJC-8500 User’s Manual AC Alternating current. The type of electrical currentcommonly available from a wall outlet. automatic feed Method of feeding paper using the built-in sheetfeeder. BJ Cartridge A collective term for the cartridges used inCanon Bubble Jet printers. Use the BJ...

Index 150 Canon BJC-8500 User’s Manual AAC power requirements, 12 BBanner Paper described, 52handling after printing, 77loading, 74 BJ Cartridge Container SB-80 storing BJ Cartridges, 10using, 106 BJ Cartridge holder described, 20 BJ Cartridges Black BJ Cartridge BC-80, 9colour, 7Colour BJ Cartridge...