Canon BJC2000- Manuals

1-2 Introduction Chapter 1 Supplies and Accessories Your BJC-2000 Series printer supports excellent and unique print mediaoptions that will allow you to produce dazzling, professional, and funpresentations. All of these print media are specially designed andmanufactured to work with your Canon Color...

Chapter 1 Introduction 1-3 Introduction N Canon has more engineers dedicated to creating quality ink for providingthe best results for output on Bubble Jet printers than any otherorganization. Canon does not prohibit the use of third-party inks and theuse of third-party inks does not invalidate the ...

1-4 Introduction Chapter 1 ❍ Fabric Sheets ❍ Transparencies ❍ Back Print Film ❍ High Gloss Film See Chapter 3, Paper Handling, for details on Canon’s Specialty Papers. Color Image Scanner Cartridge You can use your BJC-2000 Series printer as a color image sheetfedscanner by removing the BJ cartridge...

Chapter 1 Introduction 1-5 Introduction ❍ CD ROM drive (2x or better)(If you do not have a CD ROM drive, you can download the printerdriver from Canon’s Web site or BBS, or call the Canon CustomerCare Center to order the Printer Setup on diskettes for a smallshipping and handling fee. See the Canon ...

1-6 Introduction Chapter 1 ❍ Technical support via the Canon Computer Systems, Inc. Web site(www.ccsi.canon.com) ❍ 24-hour, toll-free Fax Retrieval System (1-800-526-4345) ❍ To download the latest drivers using your modem, 24-hour BulletinBoard Service (1-757-420-2000) ❍ Within Canada, 24 hours a da...

Chapter 2 Using the Printer With Windows 2-1 This chapter describes how to use the printer with your Windowsapplications. It includes: ❍ Understanding the printer driver ❍ Printing a document ❍ Using the Printer Driver in Windows ❍ The Windows tabs ❍ Recommended Print Mode settings ❍ Customizing the...

2-2 Using the Printer With Windows Chapter 2 Printing a Document This procedure describes the general steps required for printing fromvarious Windows applications. The exact steps for printing a documentmay vary depending on the application program you are using. Refer to your software application’s...

Chapter 2 Using the Printer With Windows 2-3 Using the Printer Driver in Windows You use the printer driver to define the type of printing you plan to do.The default settings may be adequate for most of your printingoperations, but you will want to change these settings for any specialcolor printing...

2-4 Using the Printer With Windows Chapter 2 N For detailed information on any of the printing options, you can use theWindows 98, Windows 95, or Windows NT online Help: ❍ Use the right mouse button to click an item on the screen; then click the What’s This? command. ❍ Click ? and then click an item...

Chapter 2 Using the Printer With Windows 2-5 Using the Printer W ith W indows The Windows Tabs The BJC-2000 Series Printer Driver for Windows has several tabs fromwhich you can select your printing options. Be sure to use the Windowshelp features to learn more about using these settings. N The tabs ...

2-6 Using the Printer With Windows Chapter 2 The Paper Tab This tab allows you to specify paper size and page orientation. SPECIAL PRINTINGFEATURES:• SCALED—TURN ON TO ENLARGE OR REDUCE PRINTING • PAGE LAYOUT—TURN ON TO PRINT 2 OR 4 PAGES ON A SINGLE SHEET • BANNER—TURN ON FOR BANNER PRINTING SPECIF...

Chapter 2 Using the Printer With Windows 2-7 Using the Printer W ith W indows The Features Tab This tab allows you to specify background printing features, whichinclude multiple copies and page layout. ENABLE ORDISABLEBACKGROUNDPRINTING SPECIFY NUMBEROF COPIES TOPRINT ENABLE PRINTING INREVERSE ORDER...

2-8 Using the Printer With Windows Chapter 2 The Maintenance Tab This tab allows you to initiate print head cleaning, roller cleaning, andtest prints. START PRINTHEAD CLEANING FEED A SHEET OF PAPERTO CLEAN ROLLERS (SEE PAGE 3-17) PRINT THE NOZZLECHECK PATTERN (SEE PAGE 4-4) START THE BJ PRINTERSTATU...

Chapter 2 Using the Printer With Windows 2-9 Using the Printer W ith W indows Specifying Your Printing Options on the Windows Tabs Be sure to use your online help to find out about the settings availablefor each printing option. ❍ To move between the Windows tabs, click on any of the tabs. ❍ To save...

Chapter 2 Using the Printer With Windows 2-11 Using the Printer W ith W indows Customizing the Print Mode Settings On the Main tab, you can click the Advanced button to customize theselected Print Mode. You see the following three tabs. The Quality Tab SELECT THE TYPEOF CARTRIDGEINSTALLED SPECIFIES ...

2-12 Using the Printer With Windows Chapter 2 The Color Tab ENABLE ORDISABLE COLORADJUSTMENT(USING COLORADJUSTMENTREDUCESPRINTINGSPEED) RESTORES THEDEFAULT SETTINGS ADJUSTS THELUMINOSITY OF THEFOUR COLOR INKS SPECIFIES WHETHERPRINTED OUTPUTEMPHASIZES INTER-MEDIATE TONES ORBRIGHT, SHARP BASICCOLORS A...

Chapter 2 Using the Printer With Windows 2-13 Using the Printer W ith W indows The Save Tab N You cannot use the names of existing modes (Text, Auto, etc.) nor thereserved name Graph. DISPLAYS CURRENTPRINT MODES SPECIFY A CUSTOMNAME FOR THIS PRINT MODE SPECIFY A NEW ICONFOR THIS PRINTMODE SAVE THE N...

2-14 Using the Printer With Windows Chapter 2 Executing a Print Job After you start a print job, the following three features start up insequence. ❍ BJ Background Monitor Displays the status of the print jobs in the background. Use thebackground monitor to change the order of the print jobs or cance...

Chapter 2 Using the Printer With Windows 2-15 You see this screen: N For more details about the BJ Background Monitor, select Help from theHelp menu of the BJ Background Monitor. BJ Backgrounder The BJ Backgrounder screen looks similar to this: Using the Printer W ith W indows NAMES OF DOCUMENT PRIN...

2-16 Using the Printer With Windows Chapter 2 BJ Status Monitor To open the BJ Status Monitor during printing, click its button on theTask Bar. N For information about the BJ Status Monitor, click Help to pull downthe Help menu and select Screen Topics. The BJ Status Monitor shows the printer status...

Chapter 2 Using the Printer With Windows 2-17 Printing Speed Versus Color The BJC-2000 Series Printer Driver for Windows can interpret andtranslate the full spectrum of colors, up to 16.7 million colors. Whenprinting in color, there is a significant increase in the amount ofinformation that the driv...

3-2 Paper Handling Chapter 3 Selecting Paper Types One of the most important things you can do to assure the best possibleperformance of your Bubble Jet printer is to select the correct paper.Your printer produces letter quality print on most plain bond papers,including cotton bond and photocopying ...

Paper Handling Chapter 3 Paper Handling 3-3 Brilliant White Paper Canon’s unique paper formulation gives you a bright white printingsurface that produces incredibly brilliant colors and dark, crisp blacktext. This paper works great for everyday use, as well as proposals, colorpresentations, color ch...

3-4 Paper Handling Chapter 3 Fabric Sheets Use Fabric Sheets for Canon Bubble Jet printers to print pillow covers,scarves, flags, and other textile items. Use these sheets for appliqués andother craft and sewing projects. Fabric sheets are 9.5 × 14 inches. Be sure to select Fabric Sheet as your Medi...

Paper Handling Chapter 3 Paper Handling 3-5 Paper Guidelines When selecting or loading paper, please remember the following: ❍ Attempting to print on damp, curled, wrinkled, or torn paper cancause paper jams and poor print quality. ❍ Use cut-sheet paper only. You cannot use multipart paper. ❍ Whenev...

Setting the Paper Thickness Lever To ensure trouble-free paper handling, you’ll want to set the blue paperthickness lever before loading paper. ❍ Left for printing on paper ❍ Right for fabric sheets, heavier-weight paper or other print media,or envelopes N Be sure to check this lever before and afte...

Chapter 3 Paper Handling 3-7 Printer Settings for Various Print Media Paper Paper thickness output Media lever guides Paper feed limit (Sheets) Plain paper Left Down Approx. 50 (0.2 " or 5 mm stack) Glossy Photo Paper Left Up 10 Banner Paper Left Up 1 (2 to 6) Brilliant White Paper Left Down App...

3-8 Paper Handling Chapter 3 Automatically Feeding Paper ❍ Make sure the printer is plugged in. ❍ Make sure the paper support is attached to the printer. ❍ Open the front cover and make sure the blue paperthickness lever is set: • Right for envelopes, fabric sheets, or thick paper • Left for all oth...

3-10 Paper Handling Chapter 3 ❍ Use the printer driver to set any necessary printproperties; for example, you need to change the settingsin the printer driver if you are printing photos or usingspecial paper. Auto Feed Guidelines When automatically feeding stacks of paper, follow these guidelines: ❍...

Chapter 3 Paper Handling 3-11 Paper Handling ❍ Do not try to load paper into the sheet feeder beyond the paperlimit mark ( ) on the left side or the tabs on both sides of the sheet feeder; stacking too much paper may cause paper feeding orprinting problems. Printing on Envelopes You can stack up to ...

Chapter 3 Paper Handling 3-15 Paper Handling Using Canon’s Specialty Papers This section provides guidelines for printing on Canon’s Specialty Papersand describes special procedures required for High Resolution Paper,Fabric Sheets, Banner Paper, and Glossy Photo Paper and Cards. Specialty Paper Guid...

3-16 Paper Handling Chapter 3 ❍ Do not leave the film in the sheet feeder for long periods of time.Dust and dirt may accumulate on the film resulting in spottyprinting. ❍ To avoid smudging caused by fingerprints, use a pair of thin clothgloves while loading and handling the film. ❍ To avoid fading, ...

Paper Handling 3-17 Paper Handling Chapter 3 ❍ You may want to fasten the roll with a small piece of tape. High Resolution Paper Using the Printer’s Output Tray The paper output tray on your printer is equipped with paper outputguides. When using the BC-22e Photo BJ Cartridge to print on Canon’sHigh...

Chapter 3 Paper Handling 3-18 Paper Handling Using the Cleaning Sheet Canon’s High Resolution Paper is designed for high quality printing.This paper is specially coated to produce delicate color output. Afterusing a package of High Resolution Paper (200 sheets), you need to usethe cleaning sheet enc...

Paper Handling 3-21 Paper Handling Chapter 3 Fabric Sheets Fabric Sheets for Canon printers come with a booklet that describesspecial handling procedures. Be sure to look through this booklet forspecial information regarding the Fabric Sheets. This section describesspecific steps for using Fabric Sh...

Chapter 3 Paper Handling 3-24 Printing on Banner Paper For best results, use Canon Banner Paper. To set up a print job on banner paper, you must decide on the numberof sheets you need. You can print banners from 2 to 6 sheets in length. N Always leave an extra sheet at the end of the banner—just in ...

Chapter 3 Paper Handling 3-29 Paper Handling Loading Glossy Photo Paper and Glossy Photo Cards When you load Glossy Photo Paper or Glossy Photo Cards in theprinter, always use the Loading Support Sheet provided with thepackage. ❍ Hold the sheets of Glossy Photo Paper with the whitersides (print side...

Chapter 4 Maintaining the Printer 4-1 Maintaining the Printer This chapter covers the care required for your printer. It includes: ❍ Printer guidelines ❍ Cleaning the printer ❍ Printing the test pages ❍ Cleaning the print head ❍ BJ cartridge guidelines ❍ Replacing the BJ cartridge ❍ Replacing a BJ t...

4-2 Maintaining the Printer Chapter 4 Printer Guidelines Follow these guidelines to avoid damage to your printer and harm toyou or others: ❍ Set the printer on a stable surface. Do not use an angled printerstand. Avoid setting the printer in direct sunlight. ❍ Keep the front cover closed when printi...

Chapter 4 Maintaining the Printer 4-3 ❍ Do not place the printer too close to a fluorescent lamp. Allow atleast six inches (15 cm) clearance between the printer and anyfluorescent lamp. Fluorescent lamps generate electrical noise thatmay cause printer malfunctions. Cleaning the Printer Your printer ...

4-4 Maintaining the Printer Chapter 4 ❍ Clean the exterior of the printer with a soft clothmoistened with water. ❍ Clean away smudges and dust. ❍ Do not use paper products (such as paper towels ortissues) to clean the printer. Printing a Test Page You can print a Nozzle Check Pattern to check the op...

4-6 Maintaining the Printer Chapter 4 Cleaning the Print Head Your printer is equipped with a print head cleaning function to ensureconstant high quality printing. You start print head cleaning from the Maintenance tab in the printerdriver. Simply click the print head cleaning icon, and then click O...

Chapter 4 Maintaining the Printer 4-7 BJ Cartridge Guidelines You can use these cartridges with the printer: ❍ BC-21e Color BJ Cartridge Contains the print head unit and two replaceable BJ tanks—the BCI-21 Color BJ Tank contains color ink(cyan, magenta, yellow) and the BCI-21 Black BJ Tankcontains b...

4-8 Maintaining the Printer Chapter 4 If you are using the BC-21e Color BJ Cartridge and your output isblank, one of the BJ tanks is probably out of ink. See the instructionsstarting on page 4-14 for replacing a BJ tank. N Canon has more engineers dedicated to creating quality ink for providingthe b...

Replacing the BJ Cartridge The following procedure describes how to replace the BC-21e Color BJ Cartridge with the BC-20 Black BJ Cartridge. Follow the instructionsin this section to replace an old BJ cartridge or to change BJ cartridgeswhen you are switching between any of the BJ cartridges. You on...

Chapter 4 Maintaining the Printer 4-17 Maintaining the Printer ❍ Press firmly to close the cover. ❍ The printer moves the cartridge holder to the homeposition on the right of the printer. ❍ The printer automatically cleans the print head unit. Storing a BJ Cartridge Whenever you unwrap a BJ cartridg...

Chapter 4 Maintaining the Printer 4-19 Maintaining the Printer If you have more than one Ink Cartridge Storage Box, you can hookthem together. Simply connect them by the slides and grooves on thesides of the containers. Transporting the Printer N While your printer is small and compact, it is not a ...

T roubleshooting Chapter 5 Troubleshooting 5-1 Due to today’s rapidly changing computer environment, we have placedtroubleshooting information in a variety of places to ensure that the mostaccurate information possible is available. The best way to find currentinformation is through our online suppo...

5-2 Troubleshooting Chapter 5 The serial number is located on the label on the back of the printer: N Attempting to repair the printer yourself may void the limited warrantyas to that repair. See the limited warranty information that came withyour printer for details. Basic Problems This section des...

5-4 Troubleshooting Chapter 5 Cannot Install the Printer Driver Cause Solution Installation was Install the printer driver interrupted Refer to the Quick Start Guide and install the printerdriver using the correct procedure. If you are reinstallingthe printer driver, remove the installed BJ printer ...

Chapter 5 Troubleshooting 5-5 Cause Solution Problem with the Check that the Windows 98, Windows 95, or Windows CD ROM (continued) NT Explorer or the Windows 3.1 File Manager cansuccessfully read the CD. If the CD is unreadable, call the Canon Customer CareCenter (see page 1-5). Paper Does Not Feed ...

5-6 Troubleshooting Chapter 5 An Error Message Appears Printing does not start due to an error writing to LPT1. Cause Solution Printer is not on Check the power cord Make sure the printer is plugged in to a power outlet. Printer cable not Check the parallel cable connected correctly Make sure the pa...

Chapter 5 Troubleshooting 5-9 Cause Solution Installed printer driver Reinstall the printer driver not operating correctly Remove the installed BJ printer driver and then install theprinter driver again. To uninstall the printer driver, click Start and selectPrograms. Then select BJ Printer and clic...

5-10 Troubleshooting Chapter 5 Printing Halts Cause Solution The print job may be a Check the printer operation finely detailed photograph The printer requires more time to process a finely or illustration detailed illustration or photograph. Printout Is Unsatisfactory Printout faint or colors are w...

5-12 Troubleshooting Chapter 5 Printed pages curled/warped/wrinkled Cause Solution Excess ink is being Check your media type absorbed by the paper If you are printing on very thin paper, try a differentpaper type. Print on special print media such as HighResolution Paper or Glossy Photo Paper. Print...

Chapter 5 Troubleshooting 5-13 T roubleshooting Using the Resume Button You use the RESUME button to perform two functions: ❍ Press and hold the RESUME button to reset the printer and resume printing. ❍ Double-click the RESUME button to print a Nozzle Check Pattern. (You can also print a Nozzle Chec...

Specifications Appendix A Specifications A-1 Printing Specifications Printing Method Bubble Jet ink on-demand Printing Resolution 720 (vertical) × 360 (horizontal) dpi (maximum) Print Speed BC-21e Color Draft mode—up to 4.5 ppm BJ Cartridge Standard mode—up to 3.8 ppm Fine mode—up to 0.9 ppm BC-20 B...

A-2 Specifications Appendix A Sheet Feeder Capacity – Auto Feed Only Maximum thickness of stacked paper: 0.2 inches (5 mm)Plain paper (20 lb or 75 g/m 2 ) Approx. 50 sheets Glossy photo paper 10 sheets Banner paper 1 sheet (2 to 6 sheets long) Brilliant white paper Approx. 50 sheets High resolution ...

Appendix A Specifications A-3 Media Type Recommended Glossy photo paper Canon Glossy Photo Paper Banner paper Canon Banner Paper Brilliant white paper Canon Brilliant White Paper High resolution paper Canon High Resolution Paper T-shirt transfers Canon T-Shirt Transfers Greeting cards Canon Greeting...

A-6 Specifications Appendix A BJ Cartridges BC-21e Color BJ Cartridge Print head 64 nozzles for black24 nozzles for each color (cyan, magenta,yellow) Print head life Approximately 2,000 color pages at 30% coverage BJ tanks BCI-21 Color (cyan, yellow, magenta) BCI-21 Black Ink color Black, cyan, yell...

Appendix A Specifications A-7 General Interface IEEE 1284 compatible parallel interface Acoustic Noise Level Approx. 49 dB(A) per ISO 9296 Operating Environment Temperature 41° F to 95° F (5° C to 35° C) Humidity 10% to 90% RH (no condensation) Storing Environment Temperature 32° F to 95° F (0° C to...

Installing Printer Driver W indows 3.1 Appendix B Installing the Printer Driver for Windows 3.1 B-1 This appendix describes how you install the BJC-2000 Series PrinterDriver for Windows 3.1. If you are using Windows 98 or Windows 95,see the Quick Start Guide. ❍ Turn on your printer, and then turn on...

Appendix C Installing the Optional Color Image Scanner C-1 Installing Color Image Scanner You can easily convert your printer into a color scanner by installing theoptional IS-22 Color Image Scanner Cartridge. This section describeshow to install and remove the Color Image Scanner Cartridge. Fordeta...

Appendix C Installing the Optional Color Image Scanner C-3 Installing Color Image Scanner ❍ The cartridge holder moves to the home position on the right. ❍ For details about installing the IS Scan scanner driver,refer to the IS-22 Color Image Scanner Cartridge User’sManual. Removing the Scanner Cart...

Glossary G-1 Automatic feed Refers to one way in which paper can be fed into the printer when thesheet feeder is used. BJ cartridge The printing mechanism that contains the print head unit and BJ tanks. BJ tank The special type of ink container housed by the BJ cartridge. The BC-21e Color BJ Cartrid...

Index I-1 Index A A4-size paper: A-2, A-4A5-size paper: A-2, A-4Accessories: 1-2–4Acoustic noise level: A-7Advanced settings: 2-5, 2-11–13Application error: 5-8Authorized Service Facility (ASF): 1-6Auto feed guidelines: 3-10–11Auto mode: 2-11Automatically feeding paper: 3-7–11, A-2 B B5-size paper: ...

FCC Regulations FCC-1 FCC Regulations This equipment has been tested and found to comply with the limits fora Class B digital device, pursuant to Part 15 of the FCC Rules. Theselimits are designed to provide reasonable protection against harmfulinterference in a residential installation. This equipm...