Canon BJC-4400 - Manuals

v 1 Introduction ...................................................................................................... 1-1 Supplies and Accessories .................................................................................... 1-2 BJ Cartridges and BJ Tanks ......................................

Chapter 1 Introduction 1-1 Introduction Congratulations on your purchase of the Canon BJC-4400 Series Color Bubble Jet™ Printer. We appreciate your choosing this printer to meetyour printing needs. The BJC-4400 Series printers offer excellent print quality and fast printspeed using both color and bl...

1-2 Introduction Chapter 1 Supplies and Accessories Your BJC-4400 Series printer supports excellent and unique print mediaoptions that will allow you to produce dazzling, professional, and funpresentations. All of these print media are specially designed andmanufactured to work with your Canon color...

1-4 Introduction Chapter 1 Canon Specialty Papers Canon manufactures numerous specialty papers, including: ❍ Glossy Photo Paper GP-201 ❍ Banner Paper ❍ Brilliant White Paper ❍ High Resolution Paper HR-101 ❍ T-Shirt Transfers TR-101 ❍ Greeting Cards GC-101 ❍ Bubble Jet Paper LC-301 (water resistant) ...

Chapter 1 Introduction 1-5 Introduction Canon Customer Care Center Canon Computer Systems, Inc. offers a full range of customer technicalsupport* options including: ❍ 24-hour, 7-day-a-week, toll-free automated support for troubleshootingissues on most current products (1-800-423-2366) ❍ Speak to a t...

1-6 Introduction Chapter 1 Servicing the Printer The Canon BJC-4400 Series Color Bubble Jet Printers are designed withthe latest technology to provide trouble-free operation. The WarrantyCard that comes with the printer describes Canon’s one-year limitedwarranty for your Bubble Jet printer. Be sure ...

Chapter 2 Using the Printer With Windows 2-1 This chapter describes how to use the printer with your Windowsapplications. It includes: ❍ Installing a printer driver ❍ Printing a document ❍ Printer setup within Windows 98/95 ❍ Printer setup within Windows 3.1 ❍ The Windows tabs ❍ Printing speed versu...

2-2 Using the Printer With Windows Chapter 2 Printing a Document This procedure describes the general steps required for printing fromvarious Windows applications. The exact steps for printing a documentmay vary depending on the application program you are using. Refer to your software application’s...

Chapter 2 Using the Printer With Windows 2-3 Printer Setup Within Windows 98/95 You can use the printer with all your Windows 98/95 applications. Opening the Printer Properties Dialog Box in Windows 98/95 You can open the Properties dialog box in one of the following ways: ❍ From within any Windows ...

2-4 Using the Printer With Windows Chapter 2 Printer Setup Within Windows 3.1 You can use the printer with all your Windows 3.1 applications. Accessing the Printing Options You can access the printing options from the Printers dialog box in theControl Panel, or you can select the Print Setup option ...

Using the Printer W ith W indows The Windows Tabs The BJC-4400 Series Printer Driver for Windows has several tabs fromwhich you can select your printing options and learn about your printerdriver as well as your new printer. ❍ General (Windows 98/95 only) This tab allows you to add comments regardin...

2-6 Using the Printer With Windows Chapter 2 ❍ Paper This tab allows you to specify page orientation, paper size, and typeof print media. (The printing options on this tab are the same forboth Windows 98/95 and Windows 3.1.) ❍ Graphics This tab allows you to specify print quality, color model, and p...

Chapter 2 Using the Printer With Windows 2-7 ❍ Setting This tab allows you to turn on or off the Setup Analyzer andCartridge Detection. It also allows you to save up to four customprint settings. (The printing options on this tab are the same forboth Windows 98/95 and Windows 3.1.) ❍ Control This ta...

2-8 Using the Printer With Windows Chapter 2 Specifying Your Printing Options on the Windows Tabs Be sure to use your on-line help to find out about the settings availablefor each printing option. ❍ To move between the Windows tabs, click on any of the tabs. ❍ To save the settings and exit, click th...

Chapter 2 Using the Printer With Windows 2-9 Driver settings To achieve Print Quality Color Model Results Fastest B&W Draft Monochrome Uses less ink. Output output possible 180 × 180 dpi quality is draft. Fast letter quality Standard Monochrome Slightly slower than output 360 × 360 dpi draft. Qu...

Using the Setup Analyzer The Setup Analyzer allows the printer driver to evaluate your choice ofprinting settings. On the Setting tab, you click on the green ✔ to enable the Setup Analyzer. Click on the red symbol to disable it. When you exit the printer driver and accept your printing settings bycl...

Chapter 2 Using the Printer With Windows 2-11 Using Cartridge Detection Use Cartridge Detection if you want the driver to alert you when theinstalled BJ cartridge is not the correct choice to use with your ColorModel setting. To enable Cartridge Detection, which is located on theSetting tab, click o...

Printing Speed Versus Color The BJC-4400 Series Printer Driver for Windows can interpret andtranslate the full spectrum of colors, up to 16.7 million colors. Whenprinting in color, there is a significant increase in the amount ofinformation that the driver has to interpret and translate. When printi...

Chapter 2 Using the Printer With Windows 2-13 For Monochrome Printing Use the BC-20 Black BJ Cartridge to optimize the printer’s performancewhen you are printing black text and graphics only. In the BJC-4400 Series Printer Driver for Windows, choose the followingsettings to tell your printer to prin...

Paper Handling Chapter 3 Paper Handling 3-1 This chapter describes how to use the printer for all your printingoperations. It includes: ❍ Selecting paper types ❍ Setting the paper thickness lever ❍ Summary of printer settings for various print media ❍ Automatically loading paper ❍ Manually feeding p...

3-2 Paper Handling Chapter 3 Selecting Paper Types One of the most important things you can do to assure the best possibleperformance of your Bubble Jet printer is to select the correct paper.Your printer produces letter quality print on most plain bond papers,including cotton bond and photocopying ...

Paper Handling Chapter 3 Paper Handling 3-3 Brilliant White Paper Canon’s unique paper formulation gives you a bright white printingsurface that produces incredibly brilliant colors and dark, crisp blacktext. This paper works great for proposals, color presentations, colorcharts/graphs, flyers, and ...

3-4 Paper Handling Chapter 3 Back Print Film Canon Back Print Film BF-102 has been specially developed for CanonColor Bubble Jet printers. The film is designed to deliver brilliant, high-intensity color images suitable for business presentations, design work,or professional reports. Back print film ...

Paper Handling Chapter 3 Paper Handling 3-5 Setting the Paper Thickness Lever To ensure trouble-free paper handling, you’ll want to set the paperthickness lever before loading paper. ❍ Center for the BC-21e Color BJ Cartridge ❍ Left for the BC-20 Black BJ Cartridge ❍ Right for heavier-weight print m...

Printer Settings for Various Print Media Paper Paper thickness lever output Paper feed Media BC-21e BC-20 guides Method Limit (Sheets) Plain paper Center Left Down Auto Approx. 100 (0.4 " or 10 mm stack) Glossy Photo Paper Center Up Auto or 1 GP-201 Manual Banner Paper Right Up Auto 1 (2 to 6) B...

Paper Handling Chapter 3 Paper Handling 3-7 Loading Paper You can stack paper in the sheet feeder to load it automatically, or youcan manually feed one sheet at a time through the manual feed slot. You can place approximately 100 sheets of plain paper (20 lb or 75 g / m 2 ) in the sheet feeder at a ...

3-8 Paper Handling Chapter 3 ❍ For letter-size and A4-size paper, extend the paper outputtray. ❍ For best results, fan the paper before loading it. ❍ Always fan a stack of paper along the edge that will feedinto the printer first. Fan the paper. Pull the paper support up until it stops. Pull out the...

Paper Handling Chapter 3 Paper Handling 3-9 ❍ Align the edge of the paper with the right edge of thesheet feeder. ❍ Secure the stack with the paper guide. ❍ Make sure that the printer is turned on. Start your print operation. Slide the stack of paper into the sheet feeder until it stops.

3-10 Paper Handling Chapter 3 Auto Feed Guidelines When automatically feeding stacks of paper, follow these guidelines: ❍ Do not open the front cover while printing. This may cause paperjams, smudges, or malfunctions. ❍ Do not leave paper stacked in the printer for long periods of time;longer sheets...

3-12 Paper Handling Chapter 3 Manually Feeding Paper You use the manual feed function when printing on heavier-weight printmedia (17 lb to 30 lb or 64 g / m 2 to 105 g / m 2 ). ❍ If you are manually feeding heavier-weight print media,set the paper thickness lever to the right. ❍ If you are using Win...

Chapter 3 Paper Handling 3-13 Paper Handling ❍ Slide the paper into the manual feed slot in the back ofthe printer. ❍ Align the sheet with the left edge of the manual feed slot. ❍ Hold the sheet for about two seconds until it feedsautomatically. ❍ The printer will automatically load the paper intopo...

3-14 Paper Handling Chapter 3 Printing on Envelopes You can stack up to 15 envelopes in the sheet feeder or you can manuallyfeed envelopes one at a time. U.S. Commercial number 10 (COM10) envelopes and European DLenvelopes are recommended. You may be able to stack envelopes ofother sizes in the shee...

Paper Handling Chapter 3 Paper Handling 3-15 ❍ Arrange the stack of envelopes on a firm surface and pressdown firmly on the edges to make the folds crisp. ❍ Press all the way around the envelopes to remove anycurls and expel air from inside the envelopes. ❍ Make sure any curls are removed from the f...

Paper Handling Chapter 3 Paper Handling 3-17 Using Canon’s Specialty Papers This section provides guidelines for printing on Canon’s Specialty Papersand describes special procedures required for High Resolution Paper,Fabric Sheets, and Banner Paper. Specialty Paper Guidelines N Be sure to read any i...

3-18 Paper Handling Chapter 3 ❍ Do not leave the film in the sheet feeder for long periods of time.Dust and dirt may accumulate on the film resulting in spottyprinting. ❍ To avoid smudging caused by fingerprints, use a pair of thin clothgloves while loading and handling the film. ❍ To avoid fading, ...

Chapter 3 Paper Handling 3-19 ❍ You may want to fasten the roll with a small piece of tape. High Resolution Paper HR-101 Using the Printer’s Output Tray The paper output tray on your printer is equipped with paper outputguides. When using the BC-22e Photo BJ Cartridge to print on Canon’sHigh Resolut...

3-20 Paper Handling Chapter 3 Using the Cleaning Sheet Canon’s High Resolution Paper HR-101 is designed for high qualityprinting. This paper is specially coated to produce delicate color output.After using a package of High Resolution Paper (200 sheets), you needto use the cleaning sheet enclosed wi...

Chapter 3 Paper Handling 3-21 ❍ Remove the two pieces of tape from the sheet. ❍ Insert the sheet with the sticky side out (toward you) anddown (going into the sheet feeder). ❍ Adjust the paper guide to the edge of the cleaning sheet. ❍ Make sure the printer is on. ❍ Press RESUME to advance the clean...

3-22 Paper Handling Chapter 3 Fabric Sheet FS-101 Fabric Sheet FS-101 for Canon printers comes with a booklet thatdescribes special handling procedures. Be sure to look through thisbooklet for special information regarding the Fabric Sheets. This sectiondescribes specific steps for using Fabric Shee...

Chapter 3 Paper Handling 3-23 ❍ Insert the sheet with the cloth side out (toward you) andthe open end up (away from the sheet feeder). ❍ Adjust the paper guide to the edge of the fabric sheet. ❍ Do not attempt to load more than one sheet at a time. ❍ In the Paper tab, select A4 for the Paper Size an...

3-24 Paper Handling Chapter 3 ❍ Let the printed fabric sheet set for about one hour toallow the ink to completely dry. ❍ When dry, peel the film backing from the printed fabricsheet. Do not remove the film backing before printing. ❍ Wash the printed fabric sheet for about three minutesunder lukewarm...

3-28 Paper Handling Chapter 3 ❍ Open the Windows application you are going to use toprint. From the File menu, select Print. Then select yourprint options using the BJC-4400 Series Printer Driver forWindows. ● For the Paper Feed Method, select Automatic Feed. ● For the Paper size, select Banner. ● S...

Chapter 4 Maintaining the Printer 4-1 Maintaining the Printer This chapter covers the care required for your printer. It includes: ❍ Printer guidelines ❍ Cleaning the printer ❍ Printing the test pages ❍ Cleaning the print head ❍ BJ cartridge guidelines ❍ Replacing the BJ cartridge ❍ Replacing a BJ t...

4-2 Maintaining the Printer Chapter 4 Printer Guidelines Follow these guidelines to avoid damage to your printer and harm toyou or others: ❍ Set the printer on a stable surface. Do not use an angled printerstand. Avoid setting the printer in direct sunlight. ❍ Keep the front cover closed when printi...

Chapter 4 Maintaining the Printer 4-3 Cleaning the Printer Your printer requires little routine maintenance. Perform the followingmaintenance, as necessary, to keep your printer in good operatingcondition. C ❍ Make sure the printer is turned off before cleaning it. It is a good idea to unplug the AC...

4-4 Maintaining the Printer Chapter 4 Printing the Test Pages You can print these test pages to check the operation of your printer andyour print quality. If a test page indicates poor print quality, try cleaningthe print head (see page 4-6). If necessary, replace the BJ cartridge. Test A This test ...

Chapter 4 Maintaining the Printer 4-5 Nozzle Test Use this test print to check that each print head nozzle is operatingproperly. When the BC-21e Color BJ Cartridge is installed, the pattern includes allfour colors: yellow, magenta, cyan, and black. In the color pattern, you’llnotice that lines are m...

4-6 Maintaining the Printer Chapter 4 Printing the Test Pages Using the Operator Panel To print a test page, make sure the printer is turned off and paper isloaded. ❍ Press and hold the POWER button until you hear the number of beeps that correspond to the test page you want to print. Test page Numb...

Chapter 4 Maintaining the Printer 4-7 Cleaning the Print Head Using the Operator Panel If you want to clean the print head from the operator panel, follow thesesteps: ❍ Make sure the green POWER light is on. ❍ The POWER light will blink for several seconds while the print head is being cleaned. N ❍ ...

4-8 Maintaining the Printer Chapter 4 BJ Cartridge Guidelines You can use these cartridges with the printer: ❍ BC-21e Color BJ Cartridge Contains the print head unit and two replaceable BJ tanks—the BCI-21 Color BJ Tank contains color ink(cyan, magenta, yellow) and the BCI-21 Black BJ Tank contains ...

4-10 Maintaining the Printer Chapter 4 BJ Cartridge and BJ Tank Maintenance The most important thing you can do to extend the life of your printerand to ensure optimum print quality is take care of the BJ cartridges. C Spilled ink can stain any surface. Open BJ cartridges and BJ tankscarefully, and ...

Chapter 4 Maintaining the Printer 4-11 Replacing the BJ Cartridge The following procedure describes how to replace the BC-21e Color BJ Cartridge with the BC-20 Black BJ Cartridge. Follow the instructionsin this section to replace an old BJ cartridge or to change BJ cartridgeswhen you are switching b...

4-12 Maintaining the Printer Chapter 4 ❍ The printer beeps and moves the cartridge holder to thecenter of the printer. ❍ The POWER light blinks while the cartridge holder is positioned in the center of the printer. N Do not attempt to move the cartridge holder manually. Thismay damage the printer. L...

Chapter 4 Maintaining the Printer 4-13 ❍ If you are replacing an old BJ cartridge, dispose of the oldcartridge properly. ❍ If you are switching cartridges, you must store thecartridge you are removing in the Ink Cartridge Storage Box. Store or dispose of the BJ cartridge. Slide the BJ cartridge out ...

Chapter 4 Maintaining the Printer 4-15 ❍ Make sure the marks on the lever and the cartridge holderalign. ❍ The BJ cartridge is now positioned and locked. C Do not manually move the mechanism that houses the BJ cartridge. Attempting to move the BJ cartridge holder willdamage the printer. Press the lo...

Chapter 4 Maintaining the Printer 4-17 ❍ The printer beeps and moves the cartridge holder to thehome position on the right side of the printer. ❍ The printer cleans the print head automatically. C Whenever you turn off the printer, the BJ cartridge moves to the homeposition on the right and caps its...

Chapter 4 Maintaining the Printer 4-19 ❍ The color BJ tank is on the left; the black BJ tank is on theright. ❍ Grasp the tab on the top of the tank and pull forward torelease the BJ tank. ❍ Then lift the BJ tank up and out of the BJ cartridge unit. ❍ Dispose of the BJ tank properly. You may want to ...

4-22 Maintaining the Printer Chapter 4 Storing a BJ Cartridge Whenever you unwrap a BJ cartridge, you must either install it in theprinter or store it in the Ink Cartridge Storage Box to prevent the printhead from drying and clogging. ❍ When opening the Ink Cartridge Storage Box, press in onthe rele...

4-24 Maintaining the Printer Chapter 4 Installing and Removing the Optional ColorImage Scanner Cartridge You can easily convert your printer into a color scanner by installing theoptional IS-22 Color Image Scanner Cartridge. This section describeshow to install and remove the Color Image Scanner Car...

Chapter 4 Maintaining the Printer 4-27 ❍ The cartridge holder moves to the home position on the right. Removing the Color Image Scanner Cartridge C Always remove the Color Image Scanner Cartridge as soon as you arefinished scanning pictures and replace it with a BJ cartridge. Do notleave the Color I...

4-28 Maintaining the Printer Chapter 4 C Never store the IS-22 Color Image Scanner Cartridge in an InkCartridge Storage Box that has been used for a BJ cartridge. The pad inthe storage box where the head of a BJ cartridge rests is covered with inkthat will damage the scanning head of the IS-22 Color...

4-30 Maintaining the Printer Chapter 4 ❍ Do not remove the BJ cartridge from the printeror ship a BJ cartridge or an ink tank from which youhave removed the protective cap. An opened BJ cartridge or BJ tank that is not installed in the printermay leak, and the print head may dry out. Also, if you do...

T roubleshooting Chapter 5 Troubleshooting 5-1 Due to today’s rapidly changing computer environment, we have placedtroubleshooting information in a variety of places to ensure that the mostaccurate information possible is available. The best way to find currentinformation is through our on-line supp...

5-2 Troubleshooting Chapter 5 Identifying Your Printer Problem Before contacting Canon, identify your printer problem and make sureyou have the following information: ❍ Product name ❍ Serial number ❍ Place of purchase ❍ Nature of problem ❍ Steps you have taken to solve the problem and the results Th...

Chapter 5 Troubleshooting 5-3 General Problems ❍ If the printer does not print • Check all your cable connections • Check your printer driver setup • Check your computer configuration • Check your BJ cartridge and BJ tanks ❍ If your print quality is not satisfactory • Clean the print head • Clean th...

5-4 Troubleshooting Chapter 5 Clearing Paper Jams When a paper jam occurs, the POWER light turns orange and the printer goes off-line. ❍ Turn off the printer. ❍ If the paper tears off inside the printer, open the frontcover and remove the paper left inside the printer. ❍ The POWER light comes on and...

Specifications Appendix A Specifications A-1 Printing Specifications Printing Method Bubble Jet ink on-demand Paper Handling Automatic feedManual feed Sheet Feeder Capacity – Auto Feed Only Maximum thickness of stacked paper: 0.4 inches (10 mm)Plain paper (20 lb or 75 g/m 2 ) Approx. 100 sheets (0.4...

Appendix A Specifications A-3 Printable Area—Papers The shaded portion in the following figure shows the printing area forpaper. The table lists the minimum margins. All Except Fabric Sheet Fabric Sheet Margin Inches mm Margin Inches mm L 0.25 6.4 L 0.25 6.4 R 0.25 6.4 R 1.35 34.4 T 0.12 3.0 T 1.62 ...

A-4 Specifications Appendix A BJ Cartridges BC-21e Color BJ Cartridge Print head 64 nozzles for black24 nozzles for each color (cyan, magenta,yellow) Print head life Approximately 2,000 color pages at 30% coverage BJ tanks BCI-21 Color (cyan, yellow, magenta) BCI-21 Black Ink color Black, cyan, yell...

Appendix A Specifications A-5 Specifications General Interface IEEE 1284 compatible parallel interface Acoustic Noise Level Approx. 45 dB(A) per ISO 9296 Operating Environment Temperature 41° F to 95° F (5° C to 35° C) Humidity 10% to 90% RH (no condensation) Storing Environment Temperature 32° F to...

Glossary G-1 Automatic feed Refers to one way in which paper can be fed into the printer when thesheet feeder is used. BJ cartridge The printing mechanism that contains the print head unit and BJ tanks. BJ tank The special type of ink container housed by the BJ cartridge. The BC-21e Color BJ Cartrid...

Index I-1 Index A AC adapter: 4-2Accessories: 1-2–3Acoustic noise level: A-5Authorized Service Facility (ASF): 1-6Auto feed guidelines: 3-10–11Auto power: 2-7Automatically feeding paper: 3-7–11 B Back Print Film BF-102: 1-4, 3-4, 3-6, 3-17uncurling: 3-18–19 Banner Paper: 1-4, 3-2, 3-6, 3-24–28BC-20 ...

FCC Regulations FCC-1 FCC Regulations This equipment has been tested and found to comply with the limits fora Class B digital device, pursuant to Part 15 of the FCC Rules. Theselimits are designed to provide reasonable protection against harmfulinterference in a residential installation. This equipm...