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DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Contents iii Contents Contents iii About this document v ■ Overview v ■ Conventions used in this document v ■ Trademarks and service marks vi ■ How to get this book ...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Contents iv 4 DEFINITY Administration for the Avaya R300 47 ■ Before you start 47 ■ Administer customer options 48 ■ Administer IP Boards 51 ■ Administer CODECs 54 ■...
About this document v Overview DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 About this document Overview This document describes the Avaya R300 Remote Office Communicator. This system is based on Lucent-Ascend’...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 About this document vi Trademarks and service marks Trademarks and service marks The following are trademarks or registered trademarks of Avaya: ■ AUDIX ® ■ DEFINITY...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 About this document vii How to get help How to get help If you need additional help, the following services are available. You may need to purchase an extended servi...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 About this document viii US Federal Communications Commission Statement US Federal Communications Commission Statement FCC Part 68 Information This equipment complie...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 About this document ix US Federal Communications Commission Statement This unit is to be repaired by authorized personnel only. There are no user serviceable parts. ...
Overview of the Avaya R300 Remote Office Communicator 1 DEFINITY and the Avaya R300 1 DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 1 Overview of the Avaya R300 Remote Office Communicator DEFINITY and the Avaya ...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Overview of the Avaya R300 Remote Office Communicator 2 DEFINITY Remote Office overview 1 DEFINITY Remote Office overview DEFINITY Network The “main” DEFINITY cabine...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Overview of the Avaya R300 Remote Office Communicator 3 DEFINITY Remote Office overview 1 From the host LAN network, the control and bearer IP traffic streams are di...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Overview of the Avaya R300 Remote Office Communicator 4 DEFINITY Remote Office overview 1 Specifically, the Avaya R300 provides: ■ WAN access via E1, T1, BRI (BRI-S/...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Overview of the Avaya R300 Remote Office Communicator 5 DEFINITY call processing for the Avaya R300 stations & trunks 1 DEFINITY call processing for the Avaya R3...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Overview of the Avaya R300 Remote Office Communicator 6 DEFINITY to remote office signal flow 1 DEFINITY to remote office signal flow Signaling messages (as part of ...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Overview of the Avaya R300 Remote Office Communicator 7 Avaya R300 with existing WAN access equipment 1 The Avaya R300 can be connected to a WAN using two principle ...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Overview of the Avaya R300 Remote Office Communicator 8 Avaya R300 with existing WAN access equipment 1 Figure 4. Avaya R300 Co-existing with WAN Access Concentrator...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Overview of the Avaya R300 Remote Office Communicator 9 Avaya R300 with local LAN supported IP Softphones and telephones 1 Avaya R300 with local LAN supported IP Sof...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Overview of the Avaya R300 Remote Office Communicator 10 Emergency transfer at the DEFINITY Remote Office 1 Emergency transfer at the DEFINITY Remote Office The Avay...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Overview of the Avaya R300 Remote Office Communicator 11 System management for the Remote Office 1 Figure 7. Avaya R300 Administration System Avaya R300 Fault Manage...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Overview of the Avaya R300 Remote Office Communicator 12 System management for the Remote Office 1 Figure 8. Avaya R300 Fault & Performance Management
Avaya R300 Specifications and Network Design 13 What is the Avaya R300? 2 DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 2 Avaya R300 Specifications and Network Design What is the Avaya R300? The Avaya R300 is a ...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Specifications and Network Design 14 Setting up the Avaya R300 2 Setting up the Avaya R300 The following sections describe requirements and constraints th...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Specifications and Network Design 15 Setting up the Avaya R300 2 The number of TN2302AP IP Media Processors required is based on the volume of traffic off...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Specifications and Network Design 16 Setting up the Avaya R300 2 The total number of DS0 trunks in a given configuration is determined by the number of ea...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Specifications and Network Design 17 Setting up the Avaya R300 2 Power and physical attributes - Avaya R300 Table 4 describes the dimensions and power att...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Specifications and Network Design 18 Setting up the Avaya R300 2 Power and physical attributes - Avaya R300 Interconnect module Table 5 describes the dime...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Specifications and Network Design 19 Setting up the Avaya R300 2 The following cabling is required for the Avaya R300 Interconnect module: ■ Power cord (a...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Specifications and Network Design 21 Bandwidth engineering considerations 2 Bandwidth engineering considerations The bandwidth available for communication...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Specifications and Network Design 22 Bandwidth engineering considerations 2 Network Components The bandwidth traffic engineering depends on several compon...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Specifications and Network Design 23 Bandwidth engineering considerations 2 Remote Office WAN access trunks The Avaya R300 offers a variety of WAN interfa...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Specifications and Network Design 24 Bandwidth engineering considerations 2 Shuffling Shuffling refers to an IP endpoint’s ability to redirect its IP audi...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Specifications and Network Design 25 Bandwidth engineering considerations 2 C-LAN resources at DEFINITY ECS Each station set will require one active TCP/I...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Specifications and Network Design 26 Network region design 2 Network region design The Avaya R300 can receive data from a T1, E1 or BRI line (depending on...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Specifications and Network Design 28 911 Emergency Assistance calls 2 911 Emergency Assistance calls The Avaya R300 serves to transparently extend the DEF...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Specifications and Network Design 29 911 Emergency Assistance calls 2 Figure 10. Remote office configuration for 911 strategy
Avaya R300 Installation and Upgrade 31 Installing the Avaya R300 3 DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 3 Avaya R300 Installation and Upgrade Installing the Avaya R300 The Avaya R300, a part of the Remo...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Installation and Upgrade 32 Installing the Avaya R300 3 AC Power and Ground ! WARNING: This equipment must only be installed and maintained by service per...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Installation and Upgrade 33 Installing the Avaya R300 3 Required equipment and information On the main DEFINITY PPN or EPN (DEFINITY ECS r, si, or csi pla...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Installation and Upgrade 34 Installing the Avaya R300 3 Installation process The following steps describe the process for installing the hardware into a r...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Installation and Upgrade 35 Installing the Avaya R300 3 Off-Premises Circuit Protection Protection from hazardous voltages and currents is required for al...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Installation and Upgrade 36 Installing the Avaya R300 3 Mount Avaya R300 Refer to the MAX 3000 Installation and Basic Configuration Guide, Chapter 2: “Set...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Installation and Upgrade 37 Installing the Avaya R300 3 Wall-Mount the Interconnect unit: The plywood and the hardware to mount the plywood are installer-...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Installation and Upgrade 38 Installing the Avaya R300 3 2. Place the top of the 68-pin connector at a 45-degree angle to the far right side of the pins (s...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Installation and Upgrade 39 Installing the Avaya R300 3 5. Plug in one end of the power plug. ! CAUTION: Do not plug into any electrical outlet until ever...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Installation and Upgrade 40 Installing the Avaya R300 3 Figure 14. Port and connections for the Avaya R300 and Interconnect module Figure 15. Connection d...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Installation and Upgrade 42 Installing the Avaya R300 3 Figure 16. Avaya R300 front-panel lights Connect the modem If maintaining the Avaya R300 remotely,...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Installation and Upgrade 43 Installing the Avaya R300 3 Figure 17. External modem connections for U.S. Robotics modem Figure Notes 1. Connect analog line ...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Installation and Upgrade 44 Configuring an external modem 3 Configuring an external modem External modems that are not U.S. Robotics 9.6K modems pre-confi...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Installation and Upgrade 45 Upgrading Avaya R300 software 3 Upgrading Avaya R300 software For information on upgrading an Avaya R300, see Avaya’s support ...
DEFINITY Administration for the Avaya R300 47 Before you start 4 DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 4 DEFINITY Administration for the Avaya R300 Before you start The DEFINITY system must be configured...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 DEFINITY Administration for the Avaya R300 48 Administer customer options 4 ■ When a procedure requires you to press ENTER to save your changes, the screen you were ...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 DEFINITY Administration for the Avaya R300 49 Administer customer options 4 Screen 2. Optional Features (page 3) 4. Verify that the following fields are enabled: ■ H...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 DEFINITY Administration for the Avaya R300 50 Administer customer options 4 6. Verify that the Remote Office field is enabled. 7. Go to page 8 of this screen. Screen...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 DEFINITY Administration for the Avaya R300 51 Administer IP Boards 4 Administer IP Boards Log into the system using a customer login with super-user permission. NOTE...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 DEFINITY Administration for the Avaya R300 52 Administer IP Boards 4 Administer IP Addresses and Interfaces 1. Type change node-names IP and press ENTER to display t...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 DEFINITY Administration for the Avaya R300 53 Administer IP Boards 4 Administer Ethernet data module 1. If you have a C-LAN, you need to add an Ethernet data module ...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 DEFINITY Administration for the Avaya R300 54 Administer CODECs 4 Administer CODECs The IP CODEC Set screen is used to establish an audio CODEC preference list, to a...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 DEFINITY Administration for the Avaya R300 55 Administer network regions 4 Administer network regions Use these procedures to set up network regions, CODEC-sets for ...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 DEFINITY Administration for the Avaya R300 56 Administer multiple locations 4 Screen 11. Inter Network Region Connection Management 4. Specify whether the region you...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 DEFINITY Administration for the Avaya R300 57 Administer Remote office 4 Administer Remote office Perform Remote Office administration on the DEFINITY before registe...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 DEFINITY Administration for the Avaya R300 58 Administer Remote office 4 Remote Office Stations 1. Type add station <extension number> and press ENTER to displ...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 DEFINITY Administration for the Avaya R300 59 Administer Remote office 4 Screen 14. Station (Page 2) 4. On page 2 of the Station screen, type y in the Direct IP-IP A...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 DEFINITY Administration for the Avaya R300 60 Set up signaling group 4 Set up signaling group Each Avaya R300 has its own listen port and signaling group. Set up a n...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 DEFINITY Administration for the Avaya R300 61 Set up signaling group 4 Setting up a trunk group You can modify an existing trunk group or add a new one. 1. Type add ...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 DEFINITY Administration for the Avaya R300 62 Set up signaling group 4 Screen 17. Group Member Assignments 4. On the Group Member Assignments screen, complete the fo...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 DEFINITY Administration for the Avaya R300 63 Add phones to remote office location 4 Add phones to remote office location When administering an IP telephones, the ex...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 DEFINITY Administration for the Avaya R300 64 Add phones to remote office location 4 Screen 19. Station (page 2) 4. In the Direct IP-IP Audio Connections field (seco...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 DEFINITY Administration for the Avaya R300 65 Add phones to remote office location 4 2. On the Station screen, complete the following fields: ■ IP Softphone: Type y ...
Avaya R300 Administration 67 5 DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 5 Avaya R300 Administration The Avaya R300 user interface is a menu-driven interface accessed through a VT100 terminal or VT100 emulat...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Administration 68 The Avaya R300 interface 5 The Avaya R300 interface The interface for the Avaya R300 is through a VT100 interface. The menus are text-ba...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Administration 70 Assign IP address to the Avaya R300 5 Assign IP address to the Avaya R300 Assign an IP address to the Avaya R300 using a dumb terminal, ...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Administration 71 Assign a gateway to Avaya R300 5 4. Press 2 to save your changes. 5. Press the Left Arrow key twice to return to the Main Edit Menu. Ass...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Administration 72 Confirm IP assignment 5 2. Type the IP address of the gateway in the Gateway field. This should be set to the default gateway for your s...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Administration 74 Configure Avaya R300 T1 lines (PSTN) 5 3. Check the Date and Time fields and correct them, as needed. 4. Press the Left Arrow key to exi...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Administration 75 Configure Avaya R300 T1 lines (PSTN) 5 To configure the signaling mode you selected, do the following: ■ If you selected ISDN_NFAS as th...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Administration 76 Configure Avaya R300 T1 lines (PSTN) 5 NOTE: To process DNIS and ANI signals, the telephone switch connected to the Avaya R300 must supp...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Administration 77 Configure Avaya R300 Combo Blade Card 5 Configure Avaya R300 Combo Blade Card Configure the Combo Blade card in order to register DCP an...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Administration 78 Configure Avaya R300 Combo Blade Card 5 3. Press the Left Arrow or Escape key to exit the DCP Line X profile. A confirmation menu appear...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Administration 79 Configure Avaya R300 Combo Blade Card 5 3. Press the Left Arrow or Escape key to exit the Analog Line X profile. A confirmation menu app...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Administration 80 Configure Avaya R300 Combo Blade Card 5 Configuring analog information For analog lines, administer common analog information. 1. From t...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Administration 82 Configure Avaya R300 VOIP information 5 3. Press the Left Arrow or Escape key to exit the DNS profile. A confirmation menu appears. 4. P...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Administration 84 Saving and restoring profiles 5 3. Press the Left Arrow or Escape key to exit the VOIP profile. A confirmation menu appears. 4. Press 2 ...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Administration 85 Saving and restoring profiles 5 Save a profile with TFTP Saving a profile with TFTP requires a TFTP server set up. Save from the diagnos...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Administration 86 Saving and restoring profiles 5 To save your configuration, proceed as follows: 1. Verify that the Download permission is enabled in the...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Administration 87 Saving and restoring profiles 5 Upload a remote configuration You must enter all save and restore commands from the diagnostic window of...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Avaya R300 Administration 88 Resetting the Avaya R300 5 When you upload this remote configuration information, keep in mind the following: ■ The Avaya R300 reads Dia...
Maintaining and Troubleshooting the Avaya R300 89 Troubleshooting 6 DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 6 Maintaining and Troubleshooting the Avaya R300 Troubleshooting No IP connectivity between Avaya...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Maintaining and Troubleshooting the Avaya R300 90 Troubleshooting 6 ■ If endpoint being tested is in TTI mode, refer to section TTI Endpoint Not Registered with DEFI...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Maintaining and Troubleshooting the Avaya R300 91 Troubleshooting 6 The following example shows a registration attempt that has timed out for DCP port 1 (endpoint 4)...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Maintaining and Troubleshooting the Avaya R300 92 Troubleshooting 6 ■ Received a token of 35 bytes ■ Received data on connection 4 ■ Received Register Reject ■ freeS...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Maintaining and Troubleshooting the Avaya R300 93 Troubleshooting 6 ■ Verify that the endpoints are registered with DEFINITY. Check status screen 30-000 for the Comb...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Maintaining and Troubleshooting the Avaya R300 94 Alarms and MIBs 6 Alarms and MIBs Avaya R300 Native MIBs For information about the Alarms and MIBs native to the Av...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Maintaining and Troubleshooting the Avaya R300 95 Diagnostics Mode 6 Diagnostics Mode To access the diagnostic mode, you must set the Field Service privilege to Yes ...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Maintaining and Troubleshooting the Avaya R300 96 Terminal Server mode 6 The MAX provides system diagnostic commands which appear in the System > Sys Diag menu: S...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Maintaining and Troubleshooting the Avaya R300 97 External maintenance modem 6 External maintenance modem The external maintenance modem can be used either by Avaya ...
DEFINITY Enterprise Communication Server Release 9Getting Started with the Avaya R300 Remote Office Communicator Issue 1 November 2000 Index 100 H help numbers to call , vii I inband signaling , 74 installation connections , 39 modem , 42 mounting Avaya R300 , 36 interconnect unit , 36 process , 34 ...
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