Avaya Octel 200 - Manuals

Octel 200/300 S.4.1 PB60019 − 01 Functions The Octel 200 and the Octel 300 message servers have the following functions. - Automatically answers calls redirected on no answer or busy conditions. - Offers callers an opportunity to leave a message. - Stores the message. - Forwards the message as and w...

Octel 200/300 S.4.1 PB60019 − 01 System Parameters The following System Parameters are particular to the requirements for the UK. The installation engineermust verify that these parameters have the following assignments: Number System Parameter Name Value 68 NET:REMOTE DELIVERY ATTEMPT LIMIT 20 69 N...

Octel 200/300 S.4.1 PB60019 − 01 CANADIAN USER INFORMATION Industry Canada Certification No. 883-4105A NOTICE The Industry Canada label identifies certified equipment. This certification means that the equipmentmeets certain telecommunications network protective, operational, and safety requirements...

Octel 200/300 S.4.1 PB60019 − 01 Industrie Canada: Cet appareil numérique de la classe A respecte toutes les exigences du Reglement sur le matérielbrouilleur du Canada (ICES). AVIS: L’étiquette de L’Industrie Canada identifie le matériel homologué. Cette étiquette certifie que le matériel est confor...

Octel 200/300 S.4.1 PB60019 − 01 Octel 200/300 Installation and Maintenance Manual Installation & Maintenance volume Table of Contents Chapter 1 INSTALL 1.1 Understanding the INSTALL Program 1-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

Octel 200/300 S.4.1 PB60019 − 01 Table of Contents (continued) Chapter 5 Reports 5.1 Overview 5-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.2 Listing and Clearing Reports 5-2 ....

Octel 200/300 S.4.1 PB60019 − 01 Table of Contents (continued) Chapter 10 Digital Trunk Interface Card (DTIC) 10.1 Digital Trunk Interface Card (DTIC) Overview 10-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10.2 How to Configure the DTIC 10-3...

Octel 200/300 S.4.1 PB60019 − 01 Octel 200/300 Installation and Maintenance Manual Installation & Maintenance volume Table of Contents — Figures Chapter 1 INSTALL 1-1 Order of Questions and Associated Tables in the INSTALL Program 1-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

Octel 200/300 S.4.1 PB60019 − 01 Table of Contents — Figures (continued) Chapter 8 System Errors and Traffic Pegs 8-1 Traffic Peg Count Table 8-57 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 9 Hardw...

Octel 200/300 S.4.1 PB60019 − 01 Octel 200/300 Installation and Maintenance Manual Installation & Maintenance volume Table of Contents — Tables Chapter 2 Hardware 2-1 Octel 200/300 Subsystems 2-14 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

Octel 200/300 S.4.1 PB60019 − 01 Chapter 11 LAN Card 11-1 LED Activity on the LAN Card 11-5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-2 CD and CU for LAN — Messages and Descriptions 11-12 . . . . . . . . . . . ....

Octel 200/300 S.4.1 PB60019 − 01 INTRODUCTION Do I really have to read all this? or What’s this manual all about, and how do I use it? Read on. The answer to the first question is no — not right now. The answer to the second question is in the pages that follow. Welcome to the Octel 200/300 Manual T...

Octel 200/300 S.4.1 PB60019 − 01 Conventions Used in the Manual This section describes conventions used throughout the SAM and I&M Manual. This typeface represents normal text in this manual. The term Octel 200/300 is used throughout this manual to refer the Octel 200 and the Octel 300 message s...

Octel 200/300 S.4.1 PB60019 − 01 Keys that are entered from a telephone key pad or terminal function keys are represented within a box. An example of a telephone key pad entry is: 9 An example of a key on a terminal is: Escape Execute commands by pressing either the Return key or the Enter key, depe...

Octel 200/300 S.4.1 PB60019 − 01 Chapters to Read by Job Function This manual is not written to be read straight through. It is written to be referred to for specificinformation. Read the chapters that fit your needs, your job function, or your level of expertise withOctel 200/300 message servers. T...

Octel 200/300 S.4.1 PB60019 − 01 System Administrator ’s Manual Chapter Sales Configuration Implementation Installation Service/ Maintenance Product Description General Description Implementation nn nn nn n Introducing the Message Server n n n n n Integration n n n n n Reports n n n n n Troubleshoot...

Octel 200/300 S.4.1 PB60019 − 01 1 INSTALL Chapter Contents 1.1 Understanding the INSTALL Program 1-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2 Using INSTALL 1-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

Quick Reference Guide Octel 200/300 INSTALL Program Octel 200/300 S.4.1 PB60019 − 01 Command Description Enter INSTALL @INSTA Used to install a new Octel 200/300. Reinstall @INSTA Reinstall an existing system. Clears tables and messages.Choices for preloading tables include: ALL TABLES , USER , DIST...

INSTALL 1-1 Octel 200/300 S.4.1 PB60019 − 01 1.1 UNDERSTANDING THE INSTALL PROGRAM Use the INSTALL program to establish server parameters when you are installing the messageserver. The INSTALL program displays messages and questions on the terminal. Respond to thequestions by using the keyboard. Pre...

1-2 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Manufacturer Model SP 3aSP 3b NETWORK ROUTES Route, Drop, Access USER MBX,EXT,COS or MBX,COS (if mbx = ext) Figure 1-1 Order of Questions and Associated Tables in the INSTALL Program INSTALL Questions For each manufacturer and ...

INSTALL 1-3 Octel 200/300 S.4.1 PB60019 − 01 Figure 1-1 Order of Questions and Associated Tables in the INSTALL Program (continued) LIST Distribution List number and members. Must already be in the USER Table. Can be configured during INSTALL or in the UPDATE program. 7. COS (Class of Service) Only ...

1-4 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 1.2 USING INSTALL The customer ’s specific configuration needs should be determined and a configuration packagecompleted before the installation begins. Use the configuration package to answer each question inthe INSTALL progra...

INSTALL 1-5 Octel 200/300 S.4.1 PB60019 − 01 Exiting the INSTALL Program When the program is completed, INSTALL displays the following screen: WARNING: FOR PROPER OPERATION SYSTEM MUST BE RESTARTED AFTER INSTALL! INSTALL COMPLETE. WAIT... DONE. SAVE configuration to a DISKETTE? ( Y/N , empty line = ...

1-6 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 + Auto-Increment, USER Table Input Aid When entering a sequence of mailboxes into the USER Table, the auto-increment input aid allowsyou to enter a + after the COS to automatically increment to the next sequential mailbox/exten...

INSTALL 1-7 Octel 200/300 S.4.1 PB60019 − 01 1.3 ANSWERING QUESTIONS IN INSTALL During INSTALL, refer to the customer ’s completed configuration package. The configurationpackage supplies you with the information you need to answer the questions. After entering the INSTALL program, if this is a new ...

1-8 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 . If the telephone manufacturer is not listed, enter O for Other and press Enter . If you select 0 for Other, specific questions about the other telephone system are asked before continuingwith question 1.b). Refer to the Answe...

INSTALL 1-9 Octel 200/300 S.4.1 PB60019 − 01 If something goes wrong with the message server it can call and report the problem. This can be anon- or off-premise number. Include access codes, if necessary. Enter a D for a delay after any access codes you might use. (The length of the delay is determ...

1-10 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 If question 1. f) is configured, all new mailboxes must have a security code of the minimum lengthor longer. The security code entered is the value defined for System Parameter 105 — DEFAULTSECURITY CODE FOR MAILBOXES. This se...

INSTALL 1-11 Octel 200/300 S.4.1 PB60019 − 01 Press Enter at the colon when you are finished entering mailboxes. The message server prompts Do you wish to add more users? Enter N. The INSTALL program goes to the next question. If you press Enter before finishing, the Octel 200/300 asks whether you w...

INSTALL 1-13 Octel 200/300 S.4.1 PB60019 − 01 Direct Access Card (DAC) SLOT 2: 7 Enter information for each PORT.Enter as: EXTENSION NUMBER connected to each port ( 1− 8 digits), CLASS − OF − SERVICE (0 − 254), SIGNALLING (DTMF, Rotary), TRUNK TYPE (Wink, Immed, Delay, Loop, Ground). 1 : 333,254,DTM...

1-14 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 4. NETWORK ROUTES.Enter the name for each NETWORK ROUTE, whether the route can bedropped upon reconnect to caller, and the ACCESS DIGITS to be dialed.ENTER AS:ROUTE NAME ( 1− 6 chars), DROP (Y or N), ACCESSDIG ( 1− 29 digits) ...

INSTALL 1-15 Octel 200/300 S.4.1 PB60019 − 01 Is (location name) located on the same PBX as this system? (Y/N,empty line = N) : Enter ROUTE NAMES for up to three ROUTE CHOICES to (location name) . 1 : 2:3: Enter PUBLIC NETWORK NUMBER (PNN) to call (location name) . (May include: 0 − 9,*,#, D=DELAY, ...

1-16 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 During INSTALL, you can create system distribution lists and add member addresses. Thedistribution list number and member numbers must already exist as a mailbox in the USER Table. If distribution lists are not being added dur...

INSTALL 1-17 Octel 200/300 S.4.1 PB60019 − 01 Port INFORMATION Table Indexes The following indexes are applicable to port INFORMATION Tables. Refer to the Configuration volume, Information Table chapter, for details about each index. - Index 1. Each port/trunk INFORMATION Table must have an intercep...

1-18 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 6. PRE EXTENSION DIGITS( 1−1 2 digits; may include: 0 − 9, *, #, D=DELAY, E= EXPECT − DIAL − TONE, N = NONE, empty line = NONE ) (When caller dials EXTENSION that is not a defined MAILBOX.): 7. RINGS BEFORE NO ANSWER (3 − 20, ...

INSTALL 1-19 Octel 200/300 S.4.1 PB60019 − 01 After index 34 is answered, the port INFORMATION Table is complete, as shown. −−− INFORMATION TABLE 5 1 2 COMPLETE −−− Enter the INFORMATION TABLE number to be added. ( 1− 5 1 2) Enter empty line when done. Mailbox INFORMATION Table Indexes The following...

1-20 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 - Indexes 6 through 13. The following indexes are listed. 6. PRE EXTENSION DIGITS( 1−1 2 digits; may include: 0 − 9, *, #, D=DELAY, E= EXPECT − DIAL − TONE, N = NONE, empty line = NONE ) : 7. RINGS BEFORE NO ANSWER (3 − 20, em...

1-22 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 - Index 28. The following index is listed. 28. ANNOUNCE CALLS TO INT (Y/N, empty line = N) : - Index 29. This index appears if Multilingual Prompts is installed. The languages shown in Question 29 depend on current settings. T...

INSTALL 1-23 Octel 200/300 S.4.1 PB60019 − 01 After index 36 is answered, the mailbox INFORMATION Table is complete, as shown. −−− INFORMATION TABLE 1 COMPLETE −−− Enter the INFORMATION TABLE number to be added. ( 1− 5 1 2) Enter empty line when done. 10. SCHEDULE TABLES Enter a SCHEDULE Table for e...

1-24 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Save the configuration on your backup configuration disk. Leave the disk in the floppy disk drive. The Octel 200/300 must be reloaded to operate correctly. To reload, at the @ prompt, enter RESTA 2 Enter After the Octel 200/30...

INSTALL 1-25 Octel 200/300 S.4.1 PB60019 − 01 1.4 ANSWERING QUESTIONS ABOUT OTHER TELEPHONE SYSTEMS The INSTALL program asks the following questions when your telephone system manufacturer orPBX model number is not listed in question 1.a). Please answer the following questions for your telephone sys...

INSTALL 1-27 Octel 200/300 S.4.1 PB60019 − 01 1.5 EXITING BEFORE THE INSTALL IS COMPLETE There are two ways that you can leave and re-access the INSTALL program, shown in the followingexamples. The first example shows what to do if you make a mistake during INSTALL and, insteadof correcting it, you ...

1-28 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Exiting and Continuing If you start INSTALL and are interrupted, you can leave the program and continue later at the pointwhere you left off. The following example, starting at question 1.c), shows how. c) What is the SYSTEM I...

INSTALL 1-29 Octel 200/300 S.4.1 PB60019 − 01 Enter I NSTA at the @ prompt. If you enter Y to reinstall, you are prompted to enter a password. Enter the maintenance level password. If you do not enter a password or you enter an incorrectpassword, the INSTALL program is aborted. @ INSTA −−−−−−− SYSTE...

1-30 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Answering Y To Preload All Tables When preloading, all configuration tables are loaded. However, if a feature has not been purchasedthat table is not used. @ INSTA SYSTEM HAS ALREADY BEEN INSTALLED. Do you wish to RE − INSTALL...

INSTALL 1-31 Octel 200/300 S.4.1 PB60019 − 01 Answering N To Preload All Tables When you answer N , ALL tables are not preloaded. Instead, the server prompts you to preload groups of tables as follows: @ INSTA −−−−− SYSTEM INSTALLATION DIALOG DAY MM/DD HH:MM:SS YYYY SYSTEM NAME ID:000 SYSTEM HAS ALR...

Octel 200/300 S.4.1 PB60019 − 01 2 HARDWARE Chapter Contents 2.1 Hardware 2-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Octel 200/300 Cabinets 2-1 . . . . . . . . . . . . . . . ....

Octel 200/300 S.4.1 PB60019 − 01 2 HARDWARE Tables 2-1 PSU DC Voltages 2-12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Motherboard Interconnections 2-15 . . . . . . . . . . . . . . . . . . . ...

Quick Reference Guide Octel 200/300 Hardware Octel 200/300 S.4.1 PB60019 − 01 Octel 200 Message Server Specifications Up to 5,000 per cabinet 135 per mailbox, configurable by COS3.0 hours, configurable by COS Up to 540 hours per cabinet Up to 270 hours Standard with multiple-disk message servers Up ...

Quick Reference Guide Octel 200/300 Hardware Octel 200/300 S.4.1 PB60019 − 01 Octel 200 Message Server Specifications 100 − 240 VAC 50 − 60 Hz 500 WATT 90 − 132 Vac 47–63 Hz500 WATT 180–260 Vac47–63 Hz500 WATT 42–60 Vdc500 WATT 2 (Major, Minor)0.5 A at 48 VdcRear, DB9 connector Automatic Callout to ...

Quick Reference Guide Octel 200/300 Hardware Octel 200/300 S.4.1 PB60019 − 01 Octel 200 Message Server Specifications 20–80%, noncondensing 80 micrograms per cubic millimeter (max) <10 ppm –200 to 10,000 feet (–61 to 3,048 meters)–200 to 40,000 feet (–61 to 12,192 meters)–200 to 10,000 feet (–61 ...

Quick Reference Guide Octel 200/300 Hardware Octel 200/300 S.4.1 PB60019 − 01 Octel 200 Message Server Specifications Bell 103/212A and CCITT V.22/CCITT V.22 bis. One per cabinet,accessible from any telephony port. Four RS-232C (2 DB9, 2 DB25) ports, rear access DB9, rear access At least yearly At l...

Quick Reference Guide Octel 200/300 Hardware Octel 200/300 S.4.1 PB60019 − 01 Octel 200 Message Server Specifications Levelers None 1 min/mo, at 77F / 25C >1 year, at 77F / 25C 10 years, at 77F / 25C System Adjustments Cabinet Adjustments Internal Adjustments Time-of-Day Clock Accuracy Battery Ho...

Quick Reference Guide Octel 200/300 Hardware Octel 200/300 S.4.1 PB60019 − 01 Octel 300 Message Server Specifications Up to 10,000 per cabinet 135 per mailbox, configurable by COS3.0 hours, configurable by COS Up to 1085 hours per cabinet Up to 542 hours, optional Standard with multiple-disk systems...

Hardware 2-1 Octel 200/300 S.4.1 PB60019 − 01 2.1 HARDWARE This chapter contains information about the Octel 200 R and Octel 300 R message server architecture. Except where noted, the information is the same for both message servers. The Octel 200/300 outer metal enclosure contains shelves with slot...

2-2 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 message server permanently, use the rear connector. If a terminal is to be connected temporarily, use thefront connector. The front cabinet door must be open to use the front connection. The system terminal port supports any AS...

Hardware 2-3 Octel 200/300 S.4.1 PB60019 − 01 Octel 200 Cabinet Each Octel 200 is shipped fully assembled. The cabinet specifications are as follows: Height: 24.8 inches (63.0 cm) Clearances: Front: 22 inches (56 cm Width: 13.0 inches (33.0 cm) Rear: 6 inches (15 cm) Depth: 19.5 inches (49.5 cm) Sid...

2-4 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Other Octel 200 Components Fans Two fans are located at the rear of the cabinet. Air Filter The washable air filter is located inside the front door. Air intake is from the front and air exhaust isfrom the rear of the cabinet. ...

Hardware 2-5 Octel 200/300 S.4.1 PB60019 − 01 Slot Number Cards A1–A11 LIC, TLC, DAC, DLC16, ILC12, DTIC or integration cards A1–A12 Fax card A10–A12 LAN card A12 EntryWorks ACP card A13 VCU A14 CPU A15 PSU Refer to the Product Description and Administration volume, General Description chapter, Gene...

2-6 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Octel 200/300 Subsystems The following sections describe all Octel 200/300 subsystems. Tables listing each subsystem name,abbreviation, part number, and brief a description are located at the end of this section. Line Interface...

Hardware 2-7 Octel 200/300 S.4.1 PB60019 − 01 In the Octel 200 DACs can occupy slots A1 through A6. In the Octel 300 DACs can occupy slots A1 through A11. EntryWorks ACP Card The EntryWorks ACP (application control processor) card directs the Works for Serenade flowcontrol language. It includes the ...

2-8 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Integration Cards Integration cards are used with certain PBX integrations that utilize proprietary digital links. Fourtypes of integration cards are available. A description of each follows. - PIC integration cards with COD po...

Hardware 2-9 Octel 200/300 S.4.1 PB60019 − 01 PIC Integration Card for Northern Telecom (NPIC) The NPIC Integration Card is used with Northern Telecom Meridian 1 or Meridian SL-1 PBXintegrations. With NPIC, the integration and line card functionality are combined on each port.The NPIC card is a 16-p...

2-10 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 CPU Serial I/O Ports The Octel 200 CPU has three ports. The Octel 300 CPU has five ports. - CPU Port − J1 The first serial port supports an RS − 232C, auto-baud rate select, DB25, 300 − 38,400 bps connection. Database access t...

Hardware 2-11 Octel 200/300 S.4.1 PB60019 − 01 Power Supply Unit (PSU) There are eight different Power Supply Units (PSUs) for the Octel 200/300. The differences betweenthe PSUs are explained in this section. . The information in this section applies to all PSUs unless otherwise noted. Caution! A PS...

2-12 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 PSU Voltages The AC and DC wiring is prewired to connectors that are automatically engaged when the powersupply is installed. There are no power-supply adjustments. You can check voltages by using a digitalvolt meter. Using th...

Hardware 2-13 Octel 200/300 S.4.1 PB60019 − 01 Differences between earlier and current Octel 200 PSUs Current AC PSU Earlier AC PSU Fuse : 6.3 Amp, 250V, slow blow, 5x20mm. Mounted on front of PSU Autoranging: accepts AC input voltage from 100 VAC to 240 VAC.Supports nominal AC input frequencies of ...

2-14 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Octel 200/300 Motherboards The motherboard distributes power to the cards, disks, and fans; provides signaling between slots;interconnects cards and external connectors; and has a reset signal that activates when the power ist...

Hardware 2-15 Octel 200/300 S.4.1 PB60019 − 01 Motherboard Interconnections The following table shows the motherboard functions and their interconnections. Table 2-2 Motherboard Interconnections Function Octel 200 Motherboard Octel 300 Shelf A Motherboard Octel 300 Shelf B Motherboard Octel 300 Shel...

2-16 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Hard Disk Drives The hard disk drives are plug-in, random access, read/write magnetic hard-disk assemblies, requiringno adjustments or jumper configurations. The Octel 200/300 uses SCSI technology hard disk drives that interfa...

Hardware 2-17 Octel 200/300 S.4.1 PB60019 − 01 Works for Serenade Hard Disk The EntryWorks hard disk is a SCSI-technology hard disk. It stores EntryWorks programs anddatabases. - In the Octel 200 the EntryWorks hard disk occupies slot B1. - In the Octel 300 the EntryWorks hard disk occupies slot B2....

2-18 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Table 2-3 Octel 200/300 Subsystems (continued) Subsystem Configurations Description Part Number LINE INTERFACE CARDS (LIC) United States, Canada, Mexico 300-6002-001 4-port, two-wire, loopstart telephone line interface card (L...

2-24 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Octel 200 Figures This section contains the following views of the Octel 200 cabinet. - Octel 200 Cabinet Shelf Structure Front View - Octel 200 Cabinet Inside Front View - Octel 200 Cabinet Rear View - Octel 200 Cabinet Insid...

Hardware 2-25 Octel 200/300 S.4.1 PB60019 − 01 Octel 200 Front System Terminal Port Power Supply Unit Floppy Disk Drive Power Switch System Fuse Works for Serenade Disk Drive System/Voice Disk Drives Voice Disk Drive VCU Slot CPU Slot Card Slots A1 to A7 A1 − A6 : LIC, TLC, DAC, orintegration car d ...

2-26 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Octel 200 Front Door Disk Drive Assembly VCU (Slot A8) System Terminal Port (SP1 Connector) CPU (Slot A9) ON/OFF Switch Power Supply/ Floppy Drive Unit Reload Button Floppy Disk Drive Floppy Signal Cable Card Slot Card Slot Fu...

2-28 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Octel 200 System Terminal Port Power Cord Receptacle Motherboard Fan Power Harness Connector Figure 2-4 Octel 200 − Cabinet, Inside Rear View

Hardware 2-29 Octel 200/300 S.4.1 PB60019 − 01 Octel 300 Figures This section contains the following views of the Octel 300 cabinet. - Octel 300 Cabinet Shelf Structure Front View - Octel 300 Cabinet Inside Front View - Octel 300 Cabinet Rear View - Octel 300 Cabinet Inside Rear View

Hardware 2-31 Octel 200/300 S.4.1 PB60019 − 01 Octel 300 Front Door Card Slot Card Slot Hard Disk Drive Assembly VCU (Slot A13) Power Supply Unit Fan Tray System Terminal Port (SP1 Connector) CPU (Slot A14) Floppy Signal Cable ON/OFF Switch Floppy Disk Drive Reload Button Figure 2-6 Octel 300 − Cabi...

Octel 200/300 S.4.1 PB60019 − 01 3 PREPARING THE PHONE SYSTEM Chapter Contents 3.1 How the Octel 200/300 Works with the Phone System 3-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Interfaced Installations 3-2 . . . . . . . . . . . . . . . . . . . . . . . ...

Preparing the Phone System 3-1 Octel 200/300 S.4.1 PB60019 − 01 3.1 HOW THE OCTEL 200/300 WORKS WITH THE PHONE SYSTEM The Octel R 200/300 message servers work with PBXs, Centrex, most hybrids, and some key systems. In most PBX environments, the Octel 200/300 is configured with its voice ports connec...

3-2 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Trunks E-1 Digital Link Extensions PBX Octel 200/300 Figure 3-2 Octel 200/300 E-1 Digital Link For convenience, this manual uses the terms “phone system” and “PBX” to refer to any telephone systemthat works with the Octel 200/3...

Preparing the Phone System 3-3 Octel 200/300 S.4.1 PB60019 − 01 Integrated Installations Different methods are used to integrate a telephone system with the Octel 200/300. In some cases, acombination of these methods may be used for full integration. Integration is the ability of the telephone syste...

3-4 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Figure 3-3 is a block diagram of the Octel 200/300 connected to the phone system where all incominglines are directed to it. Arrows denote hunting. Figure 3-3 All Incoming Lines Directed to the Octel 200/300 PBX Octel 200/300 F...

Preparing the Phone System 3-5 Octel 200/300 S.4.1 PB60019 − 01 3.2 DETERMINING NECESSARY CHANGES During the initial phase of the implementation process, perform a survey of the existing phone system.From the descriptions of the application(s), decisions are made about how the Octel 200/300 should b...

3-6 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 3.3 CHANGES TO CENTRAL OFFICE TRUNKING Public Exchange (PE) changes may be needed to - Add trunking capability - Create new trunk groups - Add, change, or delete 800 services - Add, change, or delete DID or Centrex services - S...

Preparing the Phone System 3-7 Octel 200/300 S.4.1 PB60019 − 01 Figure 3-5 Sample Agency Letter for PE Changes On this date we have entered into a contractual agreement with (the Octel 200/300 supplier) to be our communications representative relating to all voice grade telecommunication needs. This...

3-8 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 3.4 PHONE SYSTEM CONFIGURATION Changes may be required to the following: - The Octel 200/300 port extensions - Called extensions - Trunks - Redirection - Selection Additional equipment may be required before these changes can b...

Preparing the Phone System 3-9 Octel 200/300 S.4.1 PB60019 − 01 6. Note the pilot number for each hunt group. Depending on the PBX type, the pilot number may be either - a phantom number with no actual extension appearance - the first extension of the hunt group 7. Make the hunt group number easy to...

3-10 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Table 3-1 PBX Features to Direct Trunks to the Octel 200/300 PBX Manufacturer and Model Name of Feature AT&T/Lucent All but Horizon and AT&T System 25 DDC (Direct Department Calling) Horizon and AT&T System 25 DGC ...

Preparing the Phone System 3-11 Octel 200/300 S.4.1 PB60019 − 01 Figure 3-6 Service Provider Letter Dear ( PBX-Vendor Name ): This letter confirms the service order and tentative installation of the Octel 200/300 for our mutual customer, ( company name ). The following items are pertinent to this or...

3-12 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 3.5 IMPLEMENTING THE OCTEL 200/300 ON PBXS WITHOUT DIL FEATURE You may encounter a PBX with an older feature package that does not provide the DIL feature. If the the phone system does not have a DIL feature, there are several...

Preparing the Phone System 3-13 Octel 200/300 S.4.1 PB60019 − 01 Upgrade the PBX to a Feature Package Offering the DIL Feature Depending on the customer ’s current version, this may not be economically feasible. However, this is themost straightforward solution. Use DID Numbers The vast majority of ...

Octel 200/300 S.4.1 PB60019 − 01 4 INSTALLATION Chapter Contents 4.1 Receiving the Equipment 4-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inspecting for Shipping Damage 4-1 . . . . . . . . . . . . . . . . ...

Octel 200/300 S.4.1 PB60019 − 01 4 INSTALLATION Figures 4-1 Octel 200 Floor Plan for Domestic Installation in the US, Canada and Mexico 4-6 . . . . . . . . . . . . . . . . . . . . . . . 4-2 Octel 300 Floor Plan for Domestic Installation for the US, Canada, and Mexico 4-7 . . . . . . . . . . . . . . ...

Installation 4 − 1 PB60019 − 01 Octel 200/300 S.4.1 4.1 RECEIVING THE EQUIPMENT This section provides procedures for unpacking, inspecting, inventorying, and reshipping the Octel R 200/300. The server is shipped in the customer-ordered configuration. All PCAs, power supplies, and disk drivesare inst...

4 − 2 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 8. Lift the cabinet straight up, until the stabilizer legs have cleared the server. Lift the server off the pallet toward the pallet opening at the front of the server. 9. Place the server in its permanent location. 10. Repla...

Installation 4 − 3 PB60019 − 01 Octel 200/300 S.4.1 Moving the Equipment On-Site Before moving the server, verify the status of the new site: - Is the input power ready? - Is it the same as the input power required for the Octel 200/300? - Is the installation location ready? - Are the telephone exte...

4 − 4 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 4.2 INSTALLATION REQUIREMENTS Installing the Octel 200/300 involves the following: - Connecting PBX extensions to Octel 200/300 ports - Connecting power to the cabinet - Installing the configuration database - Updating the da...

Installation 4 − 5 PB60019 − 01 Octel 200/300 S.4.1 Table 4-1 indicates the input circuit current that must be supplied by a dedicated branch circuit. Table 4-1 Input Circuit Current at Nominal Operating Line Voltage Input Voltage Frequency Rated Input Current p g q y Range Octel 200 Octel 300 120 V...

Installation 4 − 7 PB60019 − 01 Octel 200/300 S.4.1 Figure 4-2 Octel 300 Floor Plan for Domestic Installation fortheUS, Canada, and Mexico SIDE VIEW Service Access Rear access for system cabling AIR EXHAUST AIREXHAUST Front access for service of field Side access not required Acceptable Environment ...

4 − 8 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 IMPORTANT SAFETY INSTRUCTIONS FOR A.C. POWERED SYSTEMS SAVE THESE INSTRUCTIONS To conform to the safety agency grounding requirements, use the power cord provided. This power cord complies with the following UL requirement: “...

Installation 4 − 9 PB60019 − 01 Octel 200/300 S.4.1 Table 4-2 Input Power Requirements Component Power Consumption (watts) Octel 200 Octel 300 Base cabinet 125 150 4-port line card 10 10 8-port line card 15 15 16-port line card 15 15 Fax Application Processor 30 30 LAN card 20 20 Voice/system disk d...

4 − 10 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Installing the Octel 200/300 With –48-Vdc Power Supply Unit The –48-Vdc powered server does not include a power cord. A terminal block is provided on the back ofthe cabinet for field wiring to the DC power source. The instal...

Installation 4 − 11 PB60019 − 01 Octel 200/300 S.4.1 Figure 4-3 Octel 200 Direct-Connect Installation Terminal Block Negative Lead Positive Lead Cover Plate Conduit Strain Relief 1/2-inch Diameter Conduit DC Inlet Box Ground Lead

4 − 12 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Figure 4-4 Octel 300 Direct-Connect Installation DC Filter Assembly Positive Lead Negative Lead Cover Terminal Block Ground Lead Conduit Strain Relief 1/2-inch Diameter Conduit

Installation 4 − 13 PB60019 − 01 Octel 200/300 S.4.1 Figure 4-5 Diagram of the Field Wiring for – 48-Vdc Powered Octel 200 DC Power Source Earth Ground Conduit With Three Wires Ground Stud + – – + Rear Panel Terminal Block Distributor-Supplied Equipment Each Octel 200/300 line card is connected to t...

4 − 14 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 4.3 TERMINAL COMMUNICATIONS You can establish communication with the message server by connecting a local terminal, by calling inthrough an internal or external modem, or by using the Telnet feature. The Telnet and internal ...

Installation 4 − 15 PB60019 − 01 Octel 200/300 S.4.1 Table 4-4 DCE Pinouts for Cable Connections Between the RS-232C Terminal and the Octel 200/300 Pin EIA/CKT Signal Function 1234578 20 AA BA BB CA CB AB CF CD Protective groundTransmit data (TX)Receive data (RX)Request to send (RTS)Clear to send (C...

4 − 16 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Connecting the Local Terminal/Setting the Baud Rate The following explains how to connect a local terminal and set the baud rate. The Octel 200/300 defaultbaud rate for the direct terminal connection is 9600. You can adjust ...

Installation 4 − 17 PB60019 − 01 Octel 200/300 S.4.1 Figure 4-7 Octel 200/300 to External Modem Pinouts 23457820 234578 20 RS-232C Male Connectors To modem (DCE) To Octel 200/300 (DCE) The Octel 200/300 requires pin 4 (RTS) to be TRUE or left open and pin 20, Data Terminal Ready(DTR), to be TRUE. Th...

4 − 18 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 2. When the Octel 200/300 answers, enter # # # 5 3. After you hear the high-pitched tone, enter the code to connect to the modem (ATD). The code can vary, depending on the interface and modem manufacturer. If you do not hear...

Installation 4 − 19 PB60019 − 01 Octel 200/300 S.4.1 Configuration A local message server must be configured as follows to allow Telnet access: - System Parameter 297 — TELNET: ENABLE TELNET SERVER must be YES to enable Telnet. - System Parameter 300 — TELNET: TELNET SERVER PORT NUMBER can be set to...

4 − 20 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 You can identify which message server you have accessed during a Telnet session because the messageserver name, up to six characters, displays before the @ prompt or . (dot) prompt. . When you are connected via Telnet and ar...

Installation 4 − 21 PB60019 − 01 Octel 200/300 S.4.1 4.4 OCTEL 200/300 HARDWARE INSTALLATION The physical installation of the message server begins by connecting the terminal to the Octel 200/300,applying power, and observing the Octel 200/300 self-test. Starting Up the Message Server Connect the te...

Installation 4 − 23 PB60019 − 01 Octel 200/300 S.4.1 Measuring DC Voltages The AC and DC wiring is prewired to connectors that are automatically engaged when the power supplyis installed. There are no power-supply adjustments. You can check voltages by using a digital volt meter.Using the digital vo...

4 − 24 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 4.5 OCTEL 200/300 SOFTWARE INSTALLATION The Octel 200/300 indicates it is ready to receive commands or other input by displaying a promptcharacter. The actual prompt character displayed indicates whether you are at the opera...

Installation 4 − 25 PB60019 − 01 Octel 200/300 S.4.1 Using UPDATE Use the UPDATE program to verify or modify the configuration database, as described in the followingtwo sections. Verifying the Configuration Database After you finish the message server configuration, the terminal again displays the ...

4 − 26 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 4.6 CONNECTING THE PHONE SYSTEM TO THE OCTEL 200/300 After you have verified that both the message server and the PBX are configured correctly, you mustconnect the Octel 200/300 to the PBX. Connection Overview The Octel 200/...

Installation 4 − 27 PB60019 − 01 Octel 200/300 S.4.1 A line card installation kit is required if you are installing either line or integration cards for theOctel 200/300. . For more information about the installation of an integration card, refer to the appropriate chapterin the Integration volume. ...

4 − 28 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Figure 4-9 Connector Block A B C D Column = 1234567 8910111213 14151617181920 2122232425 Pair Number Jack 3 (C) to slot 3 Jack 4 (D) to slot 4 Jack 1 (A) Jack 2 (B) to slot 2 Top to slot 1 Wiring In most cases, the existing ...

Installation 4 − 29 PB60019 − 01 Octel 200/300 S.4.1 Figure 4-10 Example of Server-to-Block Connections Octel 200/300 Rear View 66M4-4W 66M4-4W P1 P6 For maximum configuration, three connector blocks and twelve 25-pair cables are required. The actual wiring (cross-connections from the 66M4-4W connec...

4 − 30 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 4.7 OCTEL 200/300 TESTING The Octel 200/300 should always be checked for proper operation after the configuration database isinstalled or changes are made. In addition to the message server test, other tests should be made b...

Installation 4 − 31 PB60019 − 01 Octel 200/300 S.4.1 1. Connect telephone B to the modular-adapter position associated with port 1 of the Octel 200/300.2. From telephone A, call the extension number associated with telephone B.3. Answer telephone B, and perform a hookswitch flash or press the transf...

4 − 32 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Verify that the Octel 200/300 correctly handles a ring-no-answer (RNA) call. 1. From telephone A, call the extension associated with port 1. 2. Did the Octel 200/300 answer with the correct company greeting (a custom greetin...

Installation 4 − 33 PB60019 − 01 Octel 200/300 S.4.1 Hunt Group Operation Test Verify the hunting sequence, as follows: . The terminal command PS displays the current status of each Octel 200/300 port. A three-character abbreviation denotes the state of each port. Refer to the Maintenance Commandsch...

4 − 34 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 2. Does the call overflow to the correct answering extension as determined for fail-safe operation? YES ' Continue. NO ' Determine the cause and correct the problem before continuing. . Some PBXs might not support hunt-group...

Installation 4 − 35 PB60019 − 01 Octel 200/300 S.4.1 YES ' Continue. NO ' Determine the cause and correct the problem before continuing. 3. From telephone A, call outside the PBX and back in on trunks dedicated to the hunt group. 4. Does the Octel 200/300 answer correctly? YES ' Continue. NO ' Deter...

4 − 36 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 2. Does the Octel 200/300 answer correctly? YES ' Continue. NO ' Determine the cause and correct the problem before continuing. 3. Repeat the procedure from step 1 for each trunk, until all hunts have been tested. Verify tha...

Installation 4 − 37 PB60019 − 01 Octel 200/300 S.4.1 5. Leave a test message for telephone C. . A message is not delivered to a mailbox unless it is at least 4.5 seconds long. The mailboxmust be entered in the USER Table for the Octel 200/300 to offer to take a message. 6. The Octel 200/300 should n...

4 − 38 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 4.8 TRACKING THE INSTALLATION Use the following checklist to help track any installation and telephone changes, as follows: - Use the “See Chapter” column for reference to the appropriate chapter in the Installation and Main...

Installation 4 − 39 PB60019 − 01 Octel 200/300 S.4.1 Installation Task Completed Scheduled Person Responsible See Chapter PBX Preparation Survey telephone system (Y/N) Preparing the Phone System Additional touch-tone extensions (as required)Install and label the Octel 200/300 portsPBX COS changes fo...

4 − 40 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Installation Task Completed Scheduled Person Responsible See Chapter Pass/Fail Tests Step Description Installation 1. Dial tone on PBX extensions 2. Extension number check 3. PBX function 4. Call to intercept/attendant PBX 5...

Installation 4 − 41 PB60019 − 01 Octel 200/300 S.4.1 4.9 PIN ASSIGNMENTS FOR MESSAGE SERVER CARDS AND PORTS Connectors P1 through P12 use a 50-pin male telco connector with the pin arrangement shown inFigure 4-11. 1 25 50 26 ......................... ......................... Figure 4-11 50-Pin Male...

4 − 42 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Four-Port Line-Interface Card, ROLM Integration Card, and Mitel Integration Card The following pin assignments are for the four-port line-interface card (LIC4), the ROLM integrationcard (RIC), and the Mitel integration card ...

Installation 4 − 43 PB60019 − 01 Octel 200/300 S.4.1 Eight-Port Line-Interface Card and Telemarketing Line Card The following pin assignments are for the eight-port line-interface card (LIC8) and the TelemarketingLine Card (TLC), as they appear on the rear 50-pin telco connector. If an LIC or TLC is...

Installation 4 − 45 PB60019 − 01 Octel 200/300 S.4.1 12-Port International Line-Interface Card The following pin assignments are for the 12-port international line-interface card (ILC12) as they appearon the rear 50-pin telco connector. 50-Pin Number Signal Function 50-Pin Number Signal Function 1 R...

4 − 46 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 DTIC Pin Assignment The following pin assignments are for the Digital Trunk Interface Card (DTIC) as they appear on the rear50-pin telco connector. 50-Pin Number Signal Function 50-Pin Number Signal Function 1 TXRING 26 TXTI...

Installation 4 − 47 PB60019 − 01 Octel 200/300 S.4.1 Northern Telecom SL-1 Integration Card The following pin assignments are for the Northern Telecom SL-1 integration card (SLIC) as they appearon the rear 50-pin telco connector. If a SLIC card is installed in slot A9, it uses 50-pin telco connector...

4 − 50 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 APIC Integration Card The following pin assignments are for the AT&T APIC card as they appear on the rear 50-pin telcoconnector. If an APIC card is installed in slot A9, it uses 50-pin telco connector P9; if it is instal...

Installation 4 − 51 PB60019 − 01 Octel 200/300 S.4.1 SIC8 I/O Panel Pinouts The following pin assignments are on the SIC8 I/O panel for port 1 (DB 26 connector). 50-Pin Number Signal Function I/O Line 1 GND 2 TXD1 LI/O (18) 3 RXD1 LI/O (1) 4 RTS1 LI/O (37) 5 CTS1 LI/O (20) 6 DSR1 LI/O (3) 7 GND 8 DC...

Installation 4 − 53 PB60019 − 01 Octel 200/300 S.4.1 Direct-Access Card I/O Panel DP EXT Connector The following pin assignments are on the DP EXT connector for the DAC I/O panel. DP EXT is a 50-pintelco connector. 50-Pin Number Signal Function 50-Pin Number Signal Function 1 1RING1 26 1TIP1 2 1RING...

4 − 54 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 External Alarm Port The external alarm port uses a 9-pin DB9 female connector with the following pin arrangement: 1 5 6 9 S S S S S S S S S Front View DB9 Male Connector - Use connector J3 for the Octel 200. - Use connector ...

Installation 4 − 55 PB60019 − 01 Octel 200/300 S.4.1 4.10 OCTEL 300 RACK MOUNT INSTALLATION The Octel 300 can be installed in a 19-inch rack. Figure 4-12 illustrates a rack-mount installation. Figure 4-12 Octel 300 Cabinet Installed in 19-Inch Rack 10 mounting screws (supplied in Octel Rack Mount Ki...

4 − 56 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Preinstallation Determine whether the rack to be used is of a suitable size and strength to hold the Octel 300. Atmaximum configuration, the server can weigh as much as 220 pounds and might be too heavy for someracks. Make s...

Installation 4 − 57 PB60019 − 01 Octel 200/300 S.4.1 8. Using a tape measure, determine where the speed nuts provided by the manufacturer should clip on the rack vertical rails to line up with the holes in the Octel 300 rack-mounting brackets. . This step is not necessary if the rack has threaded ho...

Octel 200/300 S.4.1 PB60019 − 01 5 REPORTS Chapter Contents 5.1 Overview 5-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.2 Listing and Clearing Reports 5-2 . . . . . . . . . . . ...

Quick Reference Guide Octel 200/300 Reports Octel 200/300 S.4.1 PB60019 − 01 Command Additional Information List Report @L R Shows reports that can be listed. Individual reports are shown below. System Parameter 72 determines maximum lines per page for reports. Clear Report @C R Produces a listing o...

Reports 5-1 Octel 200/300 S.4.1 PB60019 − 01 5.1 OVERVIEW Reports provide statistics on the operation and usage of the Octel R 200/300 message server and give owners the ability to monitor various operational aspects of the Octel 200/300. Reports may be accessedat any time through the system’s admin...

5-2 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 5.2 LISTING AND CLEARING REPORTS Information is collected and stored in various internal tables. The information accumulates until thereport is cleared. Reports can be listed without affecting the accumulated data. Once the com...

Reports 5-3 Octel 200/300 S.4.1 PB60019 − 01 The prompts displayed after selecting a specific report (i.e., 1 − 0) vary slightly as shown in the following sections. These reports can be printed if you have a teleprinter or printer attached to the terminal or PC.Before each reported is displayed, the...

5-4 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 If 1 − 8 digits are entered, the list displays the mailboxes beginning with the digit(s) entered. In this example the first digit is 5 and mailboxes are three digits long: Entered Digits Mailboxes Displayed 5 All mailboxes begi...

5-6 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 5.3 SYSTEM PERFORMANCE REPORT ' 1. SYSTEM PERFORMANCE. 2. NETWORK TRAFFIC.3. USER MESSAGE STATISTICS.4. USER CALLING STATISTICS.5. DISK USAGE.6. PORT STATISTICS.7. MAILBOX USAGE.8. USER STATUS DETAIL.9. INTEGRATION CALLING STAT...

5-8 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Call Summary The Call Summary portion of the System Performance report shows the stages of calls and actions ofcallers into the Octel 200/300. The calls include the following: - Callers attempting to reach extensions. - People ...

5-10 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Subsequent Actions After completing the initial action, (i.e., caller left a message at the tone), another action is taken.Subsequent actions are described below. This category can include - Number of times callers dialed a de...

Reports 5-11 Octel 200/300 S.4.1 PB60019 − 01 Progress of Calls to Extensions If the callers initial or subsequent action requires the Octel 200/300 to place a call, responses to that callare detailed below. Also included is the number of logon requests that were successfully completed. This categor...

5-12 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Number of calls placed by the Octel 200/300 to vacant number (fast busy). Total calls placed to extensions by the Octel 200/300. Number of times a mailbox was successfully logged onto. Number of mailboxes in the USER Table. Nu...

Reports 5-13 Octel 200/300 S.4.1 PB60019 − 01 Messages Currently Stored Messages are generally created by callers or by mailbox owners. Recorded names and greetings createdusing the Insert/Swap feature are also considered to be messages. System totals for each of thesecategories are reflected below....

5-14 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Digital Network Performance Report The Digital Network Performance Report tracks LAN performance. It provides a measure of themessaging traffic across the digital network and the allocation of the LAN channel resources for the...

Reports 5-15 Octel 200/300 S.4.1 PB60019 − 01 Message Statistics Number of messages sent. Number of messages received. Number of network names received from the digital network. Number of realtime name plays requested (applies only to Domain). Time (in hours, minutes, and seconds) of the actual leng...

5-16 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 LAN Connections OUTGOING Attempted Number of attempts to make a connection to another location. Rejected Number of times an attempt to connect to another location was rejected. Got Busy Number of times an attempt to connect to...

Reports 5-17 Octel 200/300 S.4.1 PB60019 − 01 5.4 NETWORK TRAFFIC REPORT 1 . SYSTEM PERFORMANCE. ' 2. NETWORK TRAFFIC. 3. USER MESSAGE STATISTICS.4. USER CALLING STATISTICS.5. DISK USAGE.6. PORT STATISTICS.7. MAILBOX USAGE.8. USER STATUS DETAIL.9. INTEGRATION CALLING STATISTICS. 1 0 SYSTEM PERFORMAN...

5-18 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 To Location For each location name, information is reported for a maximum of three possible route choices. For eachroute choice, the following accumulates: Number of calls attempted to this location by this route. Encountered ...

Reports 5-19 Octel 200/300 S.4.1 PB60019 − 01 Faxes sent during the night. The night hours are defined by System Parameter 62 or 63. Faxes sent during all hours not defined by System Parameters 62 and 63. This column indicates the number of times all messages were returned for aparticular location. ...

5-20 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Network Access Totals Summary of network access for each location: Number of calls attempted to this location. Calls tried that were not successful. Could be due to all ports busy, routebusy, route failure, or, for protocols 1...

Reports 5-21 Octel 200/300 S.4.1 PB60019 − 01 ************************************************************ −−−−−−−−−−− NETWORK TRAFFIC REPORT FOR NAME −−−−−−−−−−−−−−−− FROM :MM/DD HH:MM A.M. YYYY TO :MM/DD HH:MM P.M. YYYY ************************************************************ LOCATION <<...

5-22 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Message Delivery Information for each location includes Message send attempts over the LAN. Number of send attempts that failed to deliver messages. Number of times the message server tried to send a message to this locationth...

Reports 5-23 Octel 200/300 S.4.1 PB60019 − 01 5.5 USER MESSAGE STATISTICS 1 . SYSTEM PERFORMANCE. 2. NETWORK TRAFFIC. ' 3. USER MESSAGE STATISTICS. 4. USER CALLING STATISTICS.5. DISK USAGE.6. PORT STATISTICS.7. MAILBOX USAGE.8. USER STATUS DETAIL.9. INTEGRATION CALLING STATISTICS. 1 0 SYSTEM PERFORM...

5-24 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Messaging Statistics Provides statistics about messages currently stored in each mailbox. Also shows the date that data foreach mailbox was last cleared (from a terminal) by using the command CLEAR REPORTS and choosing option ...

Reports 5-25 Octel 200/300 S.4.1 PB60019 − 01 5.6 USER CALLING STATISTICS 1 . SYSTEM PERFORMANCE. 2. NETWORK TRAFFIC.3. USER MESSAGE STATISTICS. ' 4. USER CALLING STATISTICS. 5. DISK USAGE.6. PORT STATISTICS.7. MAILBOX USAGE.8. USER STATUS DETAIL.9. INTEGRATION CALLING STATISTICS. 1 0 SYSTEM PERFORM...

5-26 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Number of calls answered This number includes only non-integrated calls that are transferred through the message server. Calls that are released andforwarded back are pegged in the Integration Calling Statistics report. Number...

Reports 5-27 Octel 200/300 S.4.1 PB60019 − 01 5.7 DISK USAGE REPORT 1 . SYSTEM PERFORMANCE. 2. NETWORK TRAFFIC.3. USER MESSAGE STATISTICS.4. USER CALLING STATISTICS. ' 5. DISK USAGE. 6. PORT STATISTICS.7. MAILBOX USAGE.8. USER STATUS DETAIL.9. INTEGRATION CALLING STATISTICS. 1 0 SYSTEM PERFORMANCE B...

5-28 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Total System Message Storage The Disk Usage report displays the storage capacity, total percentage of storage used, and percentages ofstorage for names, greetings, and user messages for the disk. Number of minutes of storage p...

Reports 5-29 Octel 200/300 S.4.1 PB60019 − 01 5.8 PORT STATISTICS 1 . SYSTEM PERFORMANCE. 2. NETWORK TRAFFIC.3. USER MESSAGE STATISTICS.4. USER CALLING STATISTICS.5. DISK USAGE. ' 6. PORT STATISTICS. 7. MAILBOX USAGE.8. USER STATUS DETAIL.9. INTEGRATION CALLING STATISTICS. 1 0 SYSTEM PERFORMANCE BY ...

Reports 5-31 Octel 200/300 S.4.1 PB60019 − 01 Individual Port Statistics Information in this section includes the number of incoming and outgoing calls for each voice port andfax channel, the number of seconds each port was busy, and the number of seconds each port was busybecause it failed selftest...

5-32 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 The total number of faxes successfully printed from all FAX ports using this COS. Includes fax delivery for fax messages and fax-on-demandrequests. The number of ports using this COS that are busy at the same time and thetotal...

Reports 5-33 Octel 200/300 S.4.1 PB60019 − 01 5.9 MAILBOX USAGE 1 . SYSTEM PERFORMANCE. 2. NETWORK TRAFFIC.3. USER MESSAGE STATISTICS.4. USER CALLING STATISTICS.5. DISK USAGE.6. PORT STATISTICS. ' 7. MAILBOX USAGE. 8. USER STATUS DETAIL.9. INTEGRATION CALLING STATISTICS. 1 0 SYSTEM PERFORMANCE BY CO...

5-34 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 5.10 USER STATUS DETAIL 1 . SYSTEM PERFORMANCE. 2. NETWORK TRAFFIC.3. USER MESSAGE STATISTICS.4. USER CALLING STATISTICS.5. DISK USAGE.6. PORT STATISTICS.7. MAILBOX USAGE. ' 8. USER STATUS DETAIL. 9. INTEGRATION CALLING STATIS...

Reports 5-35 Octel 200/300 S.4.1 PB60019 − 01 5.11 INTEGRATION CALLING STATISTICS 1 . SYSTEM PERFORMANCE. 2. NETWORK TRAFFIC.3. USER MESSAGE STATISTICS.4. USER CALLING STATISTICS.5. DISK USAGE.6. PORT STATISTICS.7. MAILBOX USAGE. 8. USER STATUS DETAIL. ' 9. INTEGRATION CALLING STATISTICS. 1 0 SYSTEM...

5-36 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Number of calls placed to the mailbox when - Greeting is ON (and the mailbox COS does not have Attribute 6). - Extension is unavailable or vacant. - Call is placed to an extension which forwards back to a CX/MX modeport. - DID...

Reports 5-37 Octel 200/300 S.4.1 PB60019 − 01 5.12 SYSTEM PERFORMANCE BY COS 1 . SYSTEM PERFORMANCE. 2. NETWORK TRAFFIC.3. USER MESSAGE STATISTICS.4. USER CALLING STATISTICS.5. DISK USAGE.6. PORT STATISTICS.7. MAILBOX USAGE. 8. USER STATUS DETAIL. 9. INTEGRATION CALLING STATISTICS. ' 10. SYSTEM PERF...

Octel 200/300 S.4.1 PB60019 − 01 6 MAINTENANCE COMMANDS Chapter Contents 6.1 Command Summary 6-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . List Commands 6-1 . . . . . . . . . . . . . . . . . . . . ....

Quick Reference Guide Octel 200/300 Maintenance Commands Octel 200/300 S.4.1 PB60019 − 01 Command Type Subject Command Information List Commands Client Controlled Message pool L CCM Displays the current message server utilization for the Client Controlled Message pool (CCM). Usedfor OctelAccess appl...

Quick Reference Guide Octel 200/300 Maintenance Commands Octel 200/300 S.4.1 PB60019 − 01 Command Type Information Command Subject System Service Mode Commands System Forwarding CD CD x y z or TE C 1 x y Use the Courtesy Down command with modifiers to remove the following from service. Port or Ports...

Maintenance Commands 6-1 Octel 200/300 S.4.1 PB60019 − 01 6.1 COMMAND SUMMARY In this chapter, theOctel R 200/300 message server maintenance commands are divided into five command types as listed below. Maintenance commands are entered from the @ prompt. - List commands - Clear commands - Test comma...

Maintenance Commands 6-3 Octel 200/300 S.4.1 PB60019 − 01 Command Basic Definition L RT 1 LIST ROUND TRIP TIME Lists the round trip time for message waiting. For integration, this command lists the following, by link: - Number of mailbox holders assigned - Longest message waiting round trip time - T...

6-4 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Clear Commands Use the CLEAR command to clear maintenance tables and reset all data to zero. A space is always required between the C (for CLEAR ) and the letter following. At the @ prompt, enter C [ name ] Enter Command Basic ...

Maintenance Commands 6-5 Octel 200/300 S.4.1 PB60019 − 01 Test Commands The following commands test the status of the LAN connection, alarm callout, forwarding string,initializing string, floppy disk, hard disk, line card, network location, and message server. At the @prompt, : TEST or TE , followed...

6-6 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Command Basic Definition TE L 4 x TEST LINE 4 Tests to see whether loop current is present on a specific port, where x is the port number. The port number must be entered in decimals. . This command is not used for DPNSS integr...

Maintenance Commands 6-7 Octel 200/300 S.4.1 PB60019 − 01 System Service Mode Commands Courtesy Down and Courtesy Up Use the Courtesy Down command, CD , to remove the following from service: ports, fax cards, Gateway, integration units or the LAN. The CD command disables the functionality of the Gat...

6-8 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Command Basic Definition CDFAX x y z — COURTESY DOWN FAX Removes the fax channel from service. CDGWL [f] — COURTESY DOWN GATEWAY LINK Removes the OctelAccess server link (gateway) from service. All new requestsfrom a remote Oct...

Maintenance Commands 6-9 Octel 200/300 S.4.1 PB60019 − 01 Command Basic Definition CUINTG x y — COURTESY UP INTEGRATION UNIT Returns the integration unit to service. CU x or CU LAN — COURTESY UP LAN Use the CU x command, where x is the LAN card slot number. CU x y z — COURTESY UP Port or ports When ...

6-10 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Miscellaneous Commands Use these miscellaneous commands as described. Command Basic Definition APURGE x y z Starts the message purge function, if Automatic Message Purge is not already in process. This command allows you to sp...

Maintenance Commands 6-11 Octel 200/300 S.4.1 PB60019 − 01 Command Basic Definition FINDMBOX For Digital Networking, to ensure that a mailbox number is unique in a domain, searches for a mailbox in the local USER Table, local Network Name Table, andin the uniform numbering plan domain. The command t...

6-12 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Command Basic Definition LANG(continued) SPEAK DAY BEFORE MONTH Modify this option to YES to cause the server to speak the day before speakingthe month. For example, “Fifth of April.” SPEAK NAME BEFORE “ONE MESSAGE WAITING” PH...

Maintenance Commands 6-13 Octel 200/300 S.4.1 PB60019 − 01 Command Basic Definition MBLOCK MBLOCK msg number <Y|N> Mark or unmark an existing message as being unplayable, system-wide. The message is not deleted from the system or any mailboxes as a result of issuing this command. If a message ...

6-14 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Command Basic Definition NAMESTAT Prints the status of the Dial-by-Name directory (Names Directory). Also provides overall figures for Dial-by-Name; that is, the number of local names stored and the number of network names sto...

Maintenance Commands 6-15 Octel 200/300 S.4.1 PB60019 − 01 Command Basic Definition PAT [X] PATCH [X] You can implement fixes to the message server software using the PATCHcommand. System Parameter 298 — ENABLE PATCHING AT MAINTENANCE LEVEL must be set to YES to use this command. Encrypted patch fil...

6-18 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Command Basic Definition RESTA RESTART Restarts the CPU. All active ports and the modem are dropped. With the RESTA command, the software is not reloaded from the hard drive. The maintenance-level password is requested before ...

Maintenance Commands 6-19 Octel 200/300 S.4.1 PB60019 − 01 6.2 DIAGNOSTICS The Octel 200/300 performs self-testing diagnostic programs that run continuously and do not interferewith normal message server operation. These tests locate faults in the message server and reduce the needfor additional tes...

6-20 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 . The SINGLE DIGIT MENU MAX DIGIT: and PREFIX DIGITS: fields are for a Single Digit Menu that was created through the USER Table. Entries in these fields override any entries made in INFORMATION Table indexes 4 and 5, associat...

Maintenance Commands 6-21 Octel 200/300 S.4.1 PB60019 − 01 The abbreviation or term listed in this column indicates whether a message is new ( NEW ), listened to ( LSN ), saved ( SAV ), or tagged for future delivery ( FUT ). The message header number that the Octel 200/300 associates with a specific...

6-22 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Number Description 123456789101112131415161718192021222324252627282930313233343536373839404142 43 44 45 Made by message commandForwarded messageReply messageGreeting messageName messageBroadcast messageMessage left after call ...

Maintenance Commands 6-23 Octel 200/300 S.4.1 PB60019 − 01 Network Diagnostics Use the LIST NETWORK command to allow messages pending for analog locations to be listed. The diagnostic commands available for networking depend on whether the networking is analog or digital. Enter LIST NET Enter to all...

6-24 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Lists the hexadecimal header number of all messages waiting to be sent. Refer to the Message Status section in this chapter.Beginning with S3.0, this can also be the message priority for Network DeliverySchedules listed. For D...

Maintenance Commands 6-25 Octel 200/300 S.4.1 PB60019 − 01 If the LIST NET command is followed by digits from the uniform numbering plan of a domain, the messages pending for all domain network locations are listed. For example, the command LIST NET 4 , where the digit 4 is the first digit in the un...

6-26 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 The LAN is running normally. If a Courtesy Down is in progress, the message COURTESY DOWN IN PROGRESS is shown. When the LAN status is UP , the high-speed link status is given for each high-speed digital location, as follows. ...

Maintenance Commands 6-27 Octel 200/300 S.4.1 PB60019 − 01 Table 6-1 FINDMBOX Messages and Descriptions Status Messages Description FOUND IN LOCAL USER TABLE The mailbox exists in the local USER Table. NOT FOUND IN LOCAL USER TABLE The mailbox does not exist in the local USER Table. FOUND IN LOCAL N...

6-28 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Print LAN Status Use the DCSTAT command to print the status for all digital networking channels, for only the LAN channel specified, or for a range of digital networking channels specified. With the C option, you can continuou...

Maintenance Commands 6-29 Octel 200/300 S.4.1 PB60019 − 01 To use the CMD PING command, at the @ prompt, enter: CMD x PING y Enter where x is: the slot number in which the LAN card is installed where y is: the IP address of the device to which the test ethernet packet is sent . For additional Networ...

6-30 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Port Configuration Status Use the LIST PORT command to list the current configuration status for a port. At the @ prompt, enter: L PO x Enter For this command, x represents the port number. When a port is configured to use dif...

Maintenance Commands 6-31 Octel 200/300 S.4.1 PB60019 − 01 The following is an example of the PRTMAP command with ATT75 assigned: @ PRTMAP SYSTEM INTEGRATION PORT SLOT PORT EXTN SLOT/UNIT ID= 0 1 1 1 1 2 1 1 0/ 1 1 0/2 11 / 1 11 /2 2 1 2 1 22 1 0/ 1 1 0/2 11 / 1 11 /2 3 1 3 1 23 1 0/ 1 4 1 4 1 24 1 ...

6-32 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Hard Disk Drive Diagnostics (DEX) The purpose of the DEX command is to “exercise” the disks; hence its name D isk EX erciser. Because only a small percentage of disk sectors are accessed in the course of normal operation and d...

Maintenance Commands 6-33 Octel 200/300 S.4.1 PB60019 − 01 This argument specifies which regions to test:1 = Critical sectors 2 = File system 4 = Prompts 8 = Message headers 10 = Voice data Enter = All regions Voice drives have two types of regions, Critical sectors and Voice data. Whenrunning DEX t...

6-34 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 @ VCU Connecting to VCUVCU 1 . 11 cksum=( 1 e0b843) Link:08/27/97 − MM/DD/YY 20:27 A> L DMAP dev dsk log phy vendor prod_ID rev Mb phy/ log Mb h/k 0 −−− − − 1 −−− − − 2 1 / 1 ACT ALV SEAGAT ST 1 480 5736 406 cb40e/ cb40e 40...

Maintenance Commands 6-35 Octel 200/300 S.4.1 PB60019 − 01 Tone/DTMF/Beep Test Use the TEST LINE 1 command to test line 1. To run the test, turn the terminal or teleprinter ON. At the @ prompt, enter: TE L 1 Enter This test runs in sequence on each of the installed ports. Use the TEST LINE 5 command...

6-36 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Ring-Through Test The ring-through test runs only on demand and should be used only when the Octel 200/300 is initially installed or when it is known that no calls are being processed. The ring-through test performs the follow...

Maintenance Commands 6-37 Octel 200/300 S.4.1 PB60019 − 01 Port Status The command PORT STATUS displays the current state of the installed ports. At the @ prompt, enter: PS Enter The message server responds with the current state of each installed port. CH 1 CH 2 CH 3 CH 4 CH 5 CH 6 CH 7 CH 8 LSN ID...

6-38 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Table 6-2 Abbreviations for Channel/Port State (continued) Port State Abbreviation Description EXT EXIT ERR LINE CARD FOR PORT HAS REPORTED A FATAL ERROR FAX FAX BOARD CHANNEL STATE FGT FORCED GREETING RECORD FNM FORCED NAME R...

Maintenance Commands 6-39 Octel 200/300 S.4.1 PB60019 − 01 Table 6-2 Abbreviations for Channel/Port State (continued) Port State Abbreviation Description OMR OCTELNET MESSAGE RECEIVE OMS OCTELNET MESSAGE SEND QAD COLLECTING AN ADDRESS FOR A QUICK MESSAGE QCK RECORDING A QUICK MESSAGE OR MESSAGE AFTE...

6-40 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Use the LIST HARDWARE command to list the Hardware Error Table after testing the alarm or enabling remote access. At the @ prompt, enter: L H Enter The Octel 200/300 prompts *** ALARM HAS BEEN GIVEN *** to indicate an alarm te...

Maintenance Commands 6-41 Octel 200/300 S.4.1 PB60019 − 01 Figure 6-1 Alarm Test Flow @ L H FRI MM/DD HH:MM:SS YYYY SYSTEM NAME ID:XXX S/X:XXX PBX:XXX CLEARED: MM/DD HH:MM***ALARM HAS BEEN GIVEN***TABLE IS EMPTY Callout feature tested or @ C H PRESS PRESS PRESS * # # Goodbye CONNECT Modem and Termin...

6-42 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 System Forwarding The forwarding string entered in System Parameter 45 — SYSTEM-RELOAD FORWARD STRING, isautomatically sent if the Octel 200/300 reloads for any reason. During this time, calls are not accepted forseveral minut...

Maintenance Commands 6-43 Octel 200/300 S.4.1 PB60019 − 01 If only one port is specified, the Octel 200/300 tries to initialize and cancel forwarding for only the portspecified. If a range is specified, the message server tries to initialize and cancel forwarding for all portsin the range. If no por...

6-44 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 @ L F −−−−−−−−−−−−−−−− SYSTEM SOFTWARE RELEASE S.x.x.x (MM/DD/YY) −−−−−−−−−−−−−−−− DAY MM/DD HH:MM:SS YYYY SYSTEMNAME ID:XXX S/N:XXXXXX PBX:23 MODEL TYPE: OCTEL 300 SERIAL NUMBER: 200003FEATURE PACKAGES:SW − 3000 1 SW − 30003 ...

6-46 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 6.3 APPLICATION DELAYS Application delays are timing values set in the Octel 200/300. Some of these delays are used to detect thetone cadence that the PBX provides to the Octel 200/300. The tone cadence indicates a specific ca...

Maintenance Commands 6-47 Octel 200/300 S.4.1 PB60019 − 01 The phone rings,monitor ringback (Infor-mation Table Index 7) Figure 6-2 Sequence Used by the Octel 200/300 To Screen Calls Start of Transfer Dial extension digits and begin looking for tone patterns Do the tones comply with ranges set by de...

6-48 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 How To Modify Application Delays You should only modify those application-delay indexes for PBX tones that fail. Before modifying anapplication-delay index, use the PRT ( PRINT TONE ) command and COS Attribute 70 — MEASURE PBX...

Maintenance Commands 6-49 Octel 200/300 S.4.1 PB60019 − 01 @PRT 1 IN − 2 IN − 2 IN − 0 FLASHEXPECT DIAL TONE420 MST ON600 MSDIAL TONE DIAL − 2 DIAL − 2 DIAL − 0 2620 MST ON 1 000 MS T OFF2880 MST ON980 MST OFF2920 MST ON790 MSANSWER The Octel 200/300 monitors tones for dial tone. The caller enters D...

6-50 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Figure 6-3 Ring/No Answer Tone-Timing Failure PBX Tone ON PBX Tone OFF 1000 ms 2880 ms Answer Condition 800 ms 1200 ms 980 ms 800 ms 1200 ms 790 ms 1200 ms 2800 ms 3400 ms 2920 ms 2800 ms 3400 ms Maximum Tone ON (53) 1 2 3 45 ...

Maintenance Commands 6-51 Octel 200/300 S.4.1 PB60019 − 01 Application Delays for Call Processing WAIT AFTER OFF HOOK BEFORE GIVING PROMPT Application Delay 8 causes a delay between the time the port goes off hook and the time thegreeting or system prompt is played. Use — If the PBX is slow in sendi...

6-52 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 INTERDIGIT TIMEOUT WHILE WAITING FOR DTMF CALL RECORD The length of time that the message server waits for subsequent DTMF digits of an enhanced DTMF in-band call record. After the message server receives a DTMF digit of a cal...

6-54 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Application Delay indexes 61 through 68 are used only if System Parameter 26 is set to YES. DOUBLE INTERRUPTED RINGBACK MAXIMUM TONE ON LONG PERIOD The longest delay that a TONE ON, of the long TONE ON period, can be to qualif...

Maintenance Commands 6-57 Octel 200/300 S.4.1 PB60019 − 01 Using UPDATE to Modify Application Delays You can use UPDATE to modify specific application delays. When you modify an application-delayindex, enter the new value in milliseconds, rounded to the nearest 20 ms. Use the UPDATE program as follo...

6-58 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 . M APP Enter APPLICATION DELAY index. MOD:8 Enter new value (in MILLISECONDS) for APP DELAY 8.Note: Will be rounded to the nearest 20 MSEC.(0 −1 3 1 0700 MSEC, (0 means Infinite, empty line = 800 ) MOD: 1 000 DELAY set to 1 0...

Maintenance Commands 6-59 Octel 200/300 S.4.1 PB60019 − 01 6.4 MESSAGE BLOCK AND MESSAGE PURGE Voice and fax messages can be marked as unplayable with the MBLOCK message block command. Messages can be deleted on a mailbox-by-mailbox basis or from every mailbox in the message serverwith the MPURGE me...

6-60 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 A message that is marked as unplayable can be unmarked. To unblock a message so that it can be playedagain, at the @ prompt, enter: MBLOCK x N Enter In this command, x is message header number, and N indicates that the message...

Maintenance Commands 6-61 Octel 200/300 S.4.1 PB60019 − 01 MPURGE Command Usage A message that has been recorded and sent can be deleted from one or all mailboxes in the messageserver. From all mailboxes, the MPURGE command first initiates an MBLOCK command so that, while the message server is searc...

6-62 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 The command can be canceled by entering Escape . The execution pauses, and the following message is printed: ABORT MPURGE (AND LEAVE MESSAGE UNPLAYABLE) .ARE YOU SURE YOU WANT TO DO THIS? Y@ Enter Y to abort the message purge....

Maintenance Commands 6-63 Octel 200/300 S.4.1 PB60019 − 01 MBLOCK and MPURGE Considerations - Blocked messages (explicitly by MBLOCK or implicitly by an all-mailbox MPURGE ) are not automatically deleted from the message server. The space used by the message and the associatedheader become available...

Octel 200/300 S.4.1 PB60019 − 01 7 LOG COMMANDS Chapter Content 7.1 LOG Command 7-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Log Options 7-2 . . . . . . . . . . . . . . . . . . . . . . . . ...

Quick Reference Guide Octel 200/300 LOG Commands Octel 200/300 S.4.1 PB60019 − 01 Command Information LOG Commands LOG x y Displays log option and log to be traced. LOG ? Displays all log options: PR, BE, PF, MF, ST. LOG PR [log type] Lists filters for each log type. Enter the log options and filter...

Log Commands 7-1 Octel 200/300 S.4.1 PB60019 − 01 7.1 LOG COMMAND Use the LOG command to trace information about specific events for - Call Processing Trace (CPT) activities - Call Detail Record (CDR) log activities - Moves, Adds, and Changes (MAC) activities - Network Namesend activities (NAM) - Se...

7-2 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 PR Option: Print Log Files Use the PR option to list filters for each log type. These filters designate the records that can be collectedand displayed. To use this option, enter: LOG PR [log type] , The Octel R 200/300 prompts ...

Log Commands 7-3 Octel 200/300 S.4.1 PB60019 − 01 - \ (backslash) Before pressing Enter , you can enter a backslash (\) to designate that additional print options or filters follow on another line. If the print options and filters designated are longer than one line, thebackslash connects the additi...

7-4 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 ST Option: Print Status of Log Files Use the ST option to show the beginning time and the time of the first record presently in the log. For CPT, the log begins when the Octel 200/300 is first installed and when it is reinstall...

Log Commands 7-5 Octel 200/300 S.4.1 PB60019 − 01 7.2 CALL PROCESSING TRACE (CPT) The Call Processing Trace (CPT) logs all call processing and messaging activities and events to one fileon the hard disk drive. The CPT logs events for the following activities: - Mailboxes - Ports - Network locations ...

7-6 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Printing the CPT Log The CPT log is printed in the same format for both commands ( L T or Log PR CPT ). The content of each record varies according to the type of activity traced, but similar data are printed in the samecolumn....

7-8 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Using the List Trace Command The L T (List Trace) command displays CPT activities. There are seven activities you can trace. Each activity is logged separately. At the @ prompt, enter: L T Enter @ L T 1 ALL ACTIVITIES 2 MAILBOX...

Log Commands 7-9 Octel 200/300 S.4.1 PB60019 − 01 Option 1: All Activities Select 1 to display All mailbox, port, location, message, integration, and Works for Serenade activities. @ L T 1 Enter start time : Year Month Day Hour Minute or C (continuous):MM/DD/YY HH:MM:SS PRT TYPE EVENT AUX MBX/EXTN M...

7-10 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 @ L T 2 Enter mailbox (Empty line = ALL):4720Enter start time : Year Month Day Hour Minute or C (continuous):MM/DD/YY HH:MM:SS PRT TYPE EVENT AUX MBX/EXTN MSG# SL U L SOURCE 04/05/00 1 0:05: 1 9 MSG PUT_IN FWD_RNA 4720 0359 04...

Log Commands 7-11 Octel 200/300 S.4.1 PB60019 − 01 @ L T 4 Enter location (Empty line = ALL): 6620 Enter start time : Year Month Day Hour Minute or C (continuous):MM/DD/YY HH:MM:SS PRT TYPE EVENT AUX MBX/EXTN MSG# SL U L SOURCE 04/05/00 09:43:05 NET_MSG PUT_IN 6620 7A8D 04/05/00 09:44: 1 6 NET_MSG P...

7-12 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 @ L T 6 Enter start time : Year Month Day Hour Minute or C (continuous):MM/DD/YY HH:MM:SS PRT TYPE EVENT AUX MBX/EXTN MSG# SL U L SOURCE 04/05/00 09:56:23 040 INTG_C FWD_INT BUSY 4373 09 1 4 1 705 04/05/00 09:57:49 04 1 INTG_C...

Log Commands 7-13 Octel 200/300 S.4.1 PB60019 − 01 Filters In addition to the LOG print options that control the output format, specific filters and arguments canlimit the output to only those activities that match the set of search criteria. A filter need not be specifiedand, in some cases, the fil...

7-14 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Examples Using LOG PR CPT You can use the LOG command to trace specific information. Use print options, such as the start time ( S ) or end time ( E ) along with any combination of filters. At the @ prompt, enter: LOG PR CPT E...

Log Commands 7-15 Octel 200/300 S.4.1 PB60019 − 01 Message Activity To print message activity currently in the CPT log using the LOG command, at the @ prompt enter: LOG PR CPT Enter To list all messages or specify a specific message number, enter the filter MS . In this example, this command display...

7-16 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Examples Using LOG PR CPT for Untraced Activities The following examples use the LOG PR CPT command to display activities that cannot be traced using the L T command. LOG for Digital Networking (LAN) You can use the LOG comman...

Log Commands 7-17 Octel 200/300 S.4.1 PB60019 − 01 Example of LANLOST Type Entries In this example, the start time ( S ) is specified as 00 4 2 1 , and the type of filter ( TY ) is specified as LANLOST . This example displays all log entries that have LANLOST in the TYPE column. @ LOG PR CPT Specify...

7-18 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Example of LAN Channel Number In this example, the start time ( S ) is specified as 00 4 2 1 , and the type of filter ( PR , for port) is specified as 1 0 1 . This example displays all log entries for activities on LAN channel...

Log Commands 7-19 Octel 200/300 S.4.1 PB60019 − 01 @ LOG PR CPT Specify Print Option(s): ”S”tart <time>, ”E”nd <time>, ”L”ine <length>, ”P”age <length> ”\””C”ontinuousFilters: PR TY EV AU MB MS SL UN LI SO D 1 D2 D3 D4 D5 > s 00 02 09 00 00 ty ont MM/DD/YY HH:MM:SS PRT TYP...

7-20 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Other LOG Examples In this example, use the LOG PR CPT command to print all entries in the CPT trace log for messages being deferred for mailbox 4999 from 11:00 a.m., July 8, 2000, to 3:00 p.m., July 9, 2000. @ LOG PR CPT Spec...

Log Commands 7-21 Octel 200/300 S.4.1 PB60019 − 01 7.3 CALL DETAIL RECORD LOG The Call Detail Record (CDR) Log collects call processing transaction data in a log file on theOctel 200/300. Each time a transaction is concluded, its outcome status is logged in the CDR log file.The file containing these...

7-22 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Table 7-2 Transaction Type Descriptions Transaction Type (XACTIN) Description ALOUTC Alarm outcall APIN ACP call in (Works for Serenade ) . APOUTC ACP outcall (Works for Serenade ). CALATT Call to assistance (0) − dialed. CALA...

Log Commands 7-23 Octel 200/300 S.4.1 PB60019 − 01 Table 7-3 Descriptions of the CDR Status That Can Be Logged Status Description OK All’s well condition (for example, call answered, logon successful). AFWD All calls forwarded. APXF Transfer control to ACP ( Works for Serenade ). BADP Invalid passwo...

7-24 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 You can use two commands to configure CDR: - LOG The LOG command defines which transactions are retained in the log . Use the LOG command to set, clear, and display the transaction types and status types collected in the CDR l...

7-26 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Configuring the CDR Log Records are not saved until the CDR log is configured to save the transaction records. Use the LOG command to save the combinations of transaction types and status values. The transaction type indicates...

Log Commands 7-27 Octel 200/300 S.4.1 PB60019 − 01 Transaction Types To set specific transaction types, at the > prompt, enter the type of transaction and the status value. Referto Table 7-2 and Table 7-3 for the correct abbreviations, or use the LOG PF CDR command to display the CDR log status a...

7-28 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Displaying CDR Type and Status Configuration The transaction types and status values, both those enabled and disabled, modified by the LOG MF CDR command can be printed. - To print a single transaction type or all transaction ...

Log Commands 7-29 Octel 200/300 S.4.1 PB60019 − 01 Displaying Call Detail Records Use the CDR command to display the CDR log file and to specify which parameters to show. The following are the parameter options: - By time: start and/or end time - Page length, line length - Specific number of records...

7-30 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Setting Display Specifications The fields for setting the CDR display specifications, including log file management, are described below. @ CDR ? USAGE:CDR [S <TIME>] [E <TIME>] [B <TIME>] [R <MAX>] [L ...

Log Commands 7-31 Octel 200/300 S.4.1 PB60019 − 01 - End Time, E [YY MM DD HH MM] Displays CDR data ending at a specified time other than the last record currently in the log. To selecta particular end time, at the @ prompt, enter: CDR E [YY MM DD HH MM] @ CDR E 00 09 07 You can specify an end time ...

7-32 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 @ CDR W LOG FILE WRAPPEDLOG FILE BEGINNING TIME IS 0 1 /0 1 /00 1 2:0 1 :00 TIME OF FIRST RECORD IN LOG IS 0 1 /0 1 /00 08:25:03 @ CDR E 00 01 15 06 00 MM/DD/YY HH:MM:SS XACTIN STAT MS ME PRT DURATN MAILBOX COS CALLER 0 1 /0 1...

Log Commands 7-33 Octel 200/300 S.4.1 PB60019 − 01 Display Filters You can use seven filters to specifically define the type of information that displays in the CDR log.Multiple filters can be used in a command line, but each filter can appear only once. However, if only thefirst letter or two of th...

7-34 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 @ CDR XA CAL PR 009 MM/DD/YY HH:MM:SS XACTIN STAT MS ME PRT DURATN MAILBOX COS CALLER 11 /22/00 1 2:04:55 CALMBX GRET 00 009 0:00. 1 7777 * 11 /22/00 1 2:05: 1 4 CALFLX QUE 00 009 0:00.3 8 1 03 11 /22/00 1 2: 1 2: 1 3 CALMBX B...

7-36 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 CDR Size by Transaction Type The Octel 200/300 allocates 2MB of disk space for CDR events, and records a time stamp (TIMEST)every 2K. Each call record requires from 10 − 18 bytes, depending on the number of digits in the mailb...

Log Commands 7-37 Octel 200/300 S.4.1 PB60019 − 01 To estimate how many days the CDR records can be stored before the buffer becomes full and the log filewraps, perform the following steps for each transaction type enabled: 1. Multiply the number of mailbox holders by the average number of times per...

7-38 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Fax Transactions This example shows a CDR log for all fax transactions. The CDR command shows the column length set to 132 ( L 1 32 ), which is required to see the DESTINATION and RTE columns. @ CDR XA FAX L 132 PO O S 08 00 0...

Log Commands 7-39 Octel 200/300 S.4.1 PB60019 − 01 MWN Attempts Encountered Fast Busy This example shows a CDR log for a port that encountered fast-busy while attempting a message waitingnotification outcall. @ CDR XA MWOUTC ST FBSY MM/DD/YY HH:MM:SS XACTIN STAT MS ME PRT DURATN MAILBOX COS CALLER 0...

7-40 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 7.4 NAMESEND ACTIVITY TRACE LOG The Namesend Activity Trace Log collects Namesend propagation transaction data for DigitalNetworking in a log file. This log includes all activity associated with names propagation, including th...

Log Commands 7-41 Octel 200/300 S.4.1 PB60019 − 01 - Event, EV [EVENT] Displays a specific event. The events that can be specified and their correct spelling are listed inTable 7-7. Only one event can be specified at a time. - Auxiliary, AU [AUXILIARY] Displays supplemental event activities. The sup...

Log Commands 7-43 Octel 200/300 S.4.1 PB60019 − 01 7.5 MOVES, ADDS, AND CHANGES LOG Many configuration changes made in the INSTALL program, in the UPDATE program, and within themailbox are recorded in the Moves, Adds, and Changes log. With the MAC log, you can use thefollowing commands: - LOG PR MAC...

7-44 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 SYSTEM PARAMETER Table The following system parameters are entered in the MAC log, if they have been modified. The systemparameter index number is displayed in the ATTR field. - 145 — APPLICATION PROCESSOR ERROR MAILBOX - 147 ...

Log Commands 7-45 Octel 200/300 S.4.1 PB60019 − 01 MM/DD/YY HH:MM:SS BY ACT REC ID ATTR VALUE 0 1 / 1 5/00 1 4:28:25 UPDT MOD USER 300 NAME NEWTON 0 1 / 1 5/00 1 4:30:55 UPDT MOD DIST 302 NAME JAMES 0 1 / 1 5/00 1 4:3 1 : 1 5 UPDT DEL USER 300 NAME CUSTOM PROMPT Table When you modify a CUSTOM PROMPT...

7-46 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 INFORMATION Table When you add, modify, or delete an INFORMATION T able, the changes are logged in the MAC log. The ATTR field can display ATTR Description TYP Type of INFORMATION T able added or deleted. M is mailbox; P is po...

Log Commands 7-47 Octel 200/300 S.4.1 PB60019 − 01 When you add a new mailbox number to the USER Table, the first entry in the MAC log shows themailbox and the COS added. Subsequent entries show other USER Table configurations for the mailbox. . When you create a mailbox and add an extension number,...

7-48 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 When you add or modify the SELF network location number it is recorded in the MAC log. MM/DD/YY HH:MM:SS BY ACT REC ID ATTR VALUE 0 1 / 1 5/00 1 4:28:25 UPDT MOD SYS 0 1 SELF 88 System Distribution Lists The MAC log displays c...

7-50 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 7.6 SERVER ACTIVITY TRACE LOG The server activity trace (SAT) collects all the functional activity of the OctelAccess server on themessage server into a log file. For each activity, the status of the activity and the mailbox o...

7-52 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Table 7-8 SAT Log Activity Types Activity DATA2 DATA1 GET MBX INFO Mailbox digits Null GET MISGINFOR BY MSG CCM Reference Number Message Number GET MSG POSITION Null Null GET MSGINFO BY IDX Mailbox digits Index GET ONE PDL Num...

Call Processing Trace Activities 7A-1 Octel 200/300 S.4.1 PB60019 − 01 APPENDIX A CALL-PROCESSING TRACE ACTIVITIES The types of activities performed during call processing are shown in Table 7A-1, Trace Activity Types.Events and supplemental activities are show in Table 7A-2, EVENT and AUX Activitie...

7A-2 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Table 7A-1 Trace Activity Types Type Description INTGQRY Log the PBX query call record types INTGREP Log the PBX reply call record types CHKMBXQRY Log the PBX query to check the existence of a mailbox CHKMBXYES Log the reply “...

Quick Reference Guide Octel 200/300 System Errors and Traffic Pegs Octel 200/300 S.4.1 PB60019 − 01 Command Information Traffic Pegs L P Lists the traffic pegs C P Clears the Traffic Pegs Count Table Hardware Errors BITTST x Converts hardware error data fields into bit sets. x = hexadecimal number L...

System Errors and Traffic Pegs 8-1 Octel 200/300 S.4.1 PB60019 − 01 8.1 BOOT ROM DIAGNOSTICS When the Octel R 200/300 is loaded or reloaded (loss of power, system error, or a command), the CPU and other system modules execute a Power − on Selftest diagnostic, or Boot ROM diagnostic. The following de...

System Errors and Traffic Pegs 8-3 Octel 200/300 S.4.1 PB60019 − 01 Boot Rom Diagnostic Errors An error message prints if errors are encountered. Table 8-1 is a list of possible boot ROM diagnosticerror numbers, a description of each error, and the most likely cause. The error number is displayed in...

System Errors and Traffic Pegs 8-5 Octel 200/300 S.4.1 PB60019 − 01 8.2 HARDWARE ERRORS The Octel 200/300 logs each hardware error, along with its date, time, and type, in the Hardware ErrorTable. This section explains how to read and interpret the information in the Hardware Error Table. Italso sug...

8-6 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 - PRIO. Indicates the priority level of the hardware error being reported. Each type of hardware error has been assigned an error priority level. Priority levels range from 0 to 3, with 0 being the lowestlevel and 3 the highest...

System Errors and Traffic Pegs 8-7 Octel 200/300 S.4.1 PB60019 − 01 Alarm Relays The Octel 200/300 provides both major and minor alarm relays, which can be used to light an LED orsound an alarm. Refer to the Maintenance Commands chapter, Alarm Test section. In the event of a power failure, both of t...

8-8 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Table 8-2 Hardware Error Types and Remedies (continued) Error Type:Name Priority Remedy Source 5: Ring Through TEST LINE 2 PORT Verify that extension numbers in the table are correct. Could be a problem in PBX extensions or LIC...

8-12 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Table 8-2 Hardware Error Types and Remedies (continued) Error Type:Name Priority Remedy Source 24: PBX Integration (continued) Problem with the integration card RS-232C integration This error pertains only to certain integrate...

8-14 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Table 8-2 Hardware Error Types and Remedies (continued) Error Type:Name Priority Remedy Source 24: PBX Integration (continued) Problem with the integration card This error pertains only to certain integrated message servers. T...

System Errors and Traffic Pegs 8-15 Octel 200/300 S.4.1 PB60019 − 01 Table 8-2 Hardware Error Types and Remedies (continued) Error Type:Name Priority Remedy Source 27: Option Control Chip Error Problem with the OCC Contact your technical support center. 3 DATA-1 = ERROR CODE: 01 = OCC READ ERROR (OC...

System Errors and Traffic Pegs 8-17 Octel 200/300 S.4.1 PB60019 − 01 Table 8-2 Hardware Error Types and Remedies (continued) Error Type:Name Priority Remedy Source DATA-2 = REPORTED STATUS 00 = LSP SUCCESSFULLY STARTED01 = SCSI ERROR WHILE LOADING LSP DATA-4 = ERROR CODE 02 = CARD TYPE IN SLOT DOES ...

8-18 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Table 8-2 Hardware Error Types and Remedies (continued) Error Type:Name Priority Remedy Source Error Codes for all DATA values: 00 = NO ERRORS DETECTED01 = CHANNEL STATUS REGISTER ERROR02 = CVSD DATA REGISTER BIT/ADDRESS ERROR...

System Errors and Traffic Pegs 8-23 Octel 200/300 S.4.1 PB60019 − 01 Table 8-2 Hardware Error Types and Remedies (continued) Error Type:Name Priority Remedy Source 38. Disk Defect Boot Region Defect in secondary bootstrap (Xboot) region Attempt to reload the software code from the floppy diskette to...

System Errors and Traffic Pegs 8-25 Octel 200/300 S.4.1 PB60019 − 01 Table 8-2 Hardware Error Types and Remedies (continued) Error Type:Name Priority Remedy Source 42. Configuration Error Error detected in the configuration tables Check the configuration tables. 1 The DATA-1 field specifies the type...

System Errors and Traffic Pegs 8-31 Octel 200/300 S.4.1 PB60019 − 01 Table 8-2 Hardware Error Types and Remedies (continued) Error Type:Name Priority Remedy Source 63. Fax Card Hardware Error Fax loopback test failed or fax card didn’t respond to command: TEST X x y z . Replace the fax card and do t...

System Errors and Traffic Pegs 8-33 Octel 200/300 S.4.1 PB60019 − 01 Table 8-2 Hardware Error Types and Remedies (continued) Error Type:Name Priority Remedy Source 64. LAN Hardware Error (continued) Problem detected by the LAN. Dependent on the DATA-1 values described below. 3 09 = ERROR WITH CSX PA...

8-34 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Table 8-2 Hardware Error Types and Remedies (continued) Error Type:Name Priority Remedy Source 64. LAN Hardware Error (continued) Problem detected by the LAN. Dependent on the DATA-1 values described below. 3 C = DATA PACKET R...

8-36 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Table 8-2 Hardware Error Types and Remedies (continued) Error Type:Name Priority Remedy Source 66. LAN Reported Hardware Error (continued) Problem detected by the LAN. Dependent on the DATA-1 values as described below. 3 05 = ...

8-40 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 8.3 TRAFFIC PEG COUNT TABLE The Traffic Peg Count Table is used to record events monitored by the Octel R 200/300. Proper use of the table helps to understand how the various features and functions are being used. Several of t...

System Errors and Traffic Pegs 8-41 Octel 200/300 S.4.1 PB60019 − 01 Caution! Many of the traffic pegs are used in the SystemPerformance report. When the Traffic Peg CountTable is cleared, the System Performance report isalso cleared. Likewise, if the System Performancereport is cleared, the Traffic...

8-42 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 # Description 13 NO DIAL TONE FROM PBX WHEN TRYING TO MAKE A CALL Number of times the Octel 200/300 attempted to call out and did not receive dial tone from the PBX (when connecting a call). 14 LEFT MESSAGE AFTER CALLING AN EX...

System Errors and Traffic Pegs 8-49 Octel 200/300 S.4.1 PB60019 − 01 # Description 141 SUBSEQUENT LEFT MESSAGE AT TONE Number of times a message was left after calling a different mailbox. 142 MESSAGE RECEIVED AFTER GREETING Number of messages left after greeting played. 143 MESSAGE RECEIVED FROM NE...

8-54 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 # Description 229 NUMBER OF NETWORK NAMES RECEIVED FROM DIGITAL NETWORK Number of network names successfully received from the digital network 230 REAL-TIME NAME PLAY REQUESTED Number of times this cabinet played a real-time n...

System Errors and Traffic Pegs 8-55 Octel 200/300 S.4.1 PB60019 − 01 # Description 244 MAXIMUM SIMULTANEOUS REAL TIME NAME PLAYS Maximum number of real-time names that were playing at one time. 245 REAL-TIME QUERY CACHE HITS This peg gives the number of times for real-time queries that the mailbox l...

System Errors and Traffic Pegs 8-57 Octel 200/300 S.4.1 PB60019 − 01 # Description 268 OCTELNET SYSTEM MAILBOX LOCK ATTEMPTS The number of attempts the Octel 200/300 made to lock the OctelNet system mailbox. The mailbox is locked whenever a task is underway to read or write tothe mailbox, such as re...

8-58 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 # Description 280 OCTELNET ASCII NAME SEND SUCCESSES The number of successful attempts the Octel 200/300 made to send an alphabetic (ASCII) name over Protocol 5. 281 OCTELNET ASCII NAME RECEIVE ATTEMPTS The number of attempts ...

System Errors and Traffic Pegs 8-59 Octel 200/300 S.4.1 PB60019 − 01 # Description 298 GATEWAY LINK − VOICE MESSAGES TRANSFERRED TO THE GATEWAY This is a count of the number of times the OctelAccess server used the file transfer feature to transfer a voice message from Octel 200/300 to the OctelAcce...

8-60 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 0 1 2 3 4 5 6 7 8 9 00 J NUM CALLS QUICK MSG MSG CREATE LISTEN LAST DIST MSG SAVE ERASE LOGON 10 EXIT ALRDY LOGON ERROR DROP NO DIAL MSG AFT CALL VPERR NEW FOWRD REPLY VOLUME 20 RETURN ATO ATN TIME MULTI ADDR MSG DELETE SEC AL...

Octel 200/300 S.4.1 PB60019 − 01 9 HARDWARE REPLACEMENT Chapter Contents 9.1 Hardware Maintenance and Diagrams 9-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Octel 200/300 Preventive Maintenance 9-1 . . . . . . . . . . . . . . . ...

Hardware Replacement 9-1 Octel 200/300 S.4.1 PB60019 − 01 9.1 HARDWARE MAINTENANCE AND DIAGRAMS This chapter provides information about replacing hardware and maintaining Octel 200/300 messageservers. To assist with the procedures, diagrams of the Octel 200 and Octel 300 are shown. Refer toChapter 2...

9-2 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Power Supply Output The AC and DC wiring is prewired to connectors that are automatically engaged when the power supplyis installed. There are no power-supply adjustments. You can check voltages by using a digital volt meter.Us...

Hardware Replacement 9-3 Octel 200/300 S.4.1 PB60019 − 01 Front System Terminal Port Power Supply Unit Floppy Disk Drive Power Switch System Fuse Works Disk Drive System/Voice Disk Drives Voice Disk Drive VCU Slot CPU Slot Seven Card Slots A1 − A6 : LIC, TLC, DAC , or Integration card A1 − A7: FAX c...

9-4 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Front Door Disk Drive Assembly VCU (Slot A8) Front System Terminal Port (SP1 Connector) CPU (Slot A9) Power Switch Power Supply/ Floppy Drive Unit Reload Button Floppy Disk Drive Floppy Signal Cable Card Slot Card Slot System F...

Hardware Replacement 9-5 Octel 200/300 S.4.1 PB60019 − 01 RS-232C Connector (J2) Alarm Port (J3) I/O Panel Visual Mailbox Connector (J4) System Terminal Port (J1) J1 J2 J3 J4 Power Cord P1 P2 P3 P4 P5 P6 P7 Earth Ground Connection Point Tapped Mounting Holes (to secure Works for Serenade Serial I/O ...

Hardware Replacement 9-7 Octel 200/300 S.4.1 PB60019 − 01 Octel 300 Diagrams Use the following Octel 300 diagrams when performing preventive maintenance or replacingcomponents. Figure 9-5 through Figure 9-8 illustrate the front, rear, and inside views. Front System Terminal Port Power Supply Unit Fl...

9-8 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Front Door Card Slot Card Slot Hard Disk Drive Assembly VCU (Slot A13) Power Supply Unit Fan Tray Front System Terminal Port (SP1 Connector) CPU (Slot A14) Floppy Signal Cable Power Switch Floppy Disk Drive Reload Button Figure...

9-10 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 System Terminal Port Cable Main Power Harness Power Line Filter Main Disk Drive Power Harness Main Motherboard (shelf A) Fan Tray Power Harness SCSI Bus Jumper Cable Disk Drive Motherboard (shelf B) Disk Drive Motherboard (she...

Hardware Replacement 9-11 Octel 200/300 S.4.1 PB60019 − 01 9.2 HARDWARE REPLACEMENT GUIDELINES You can safely replace subassemblies in Octel 200 or Octel 300 message servers by following the proceduresin this chapter. None of the subassemblies contain replaceable components; replacing, attempting to...

9-12 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Caution! Printed circuit assemblies, as well as other assembliesin the Octel 200/300, contain static-sensitivecomponents. The human body can easily storeenough static electricity to damage a PCA. To avoiddischarging this energ...

Hardware Replacement 9-13 Octel 200/300 S.4.1 PB60019 − 01 6. .Store the removed PCA in a static protection bag. 7. Remove the replacement PCA from its static protection bag. 8. While holding the top and bottom edges of the replacement PCA, slide it into the card cage. Check that the card slides in ...

9-14 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 4. Disengage the LIC from the motherboard by pivoting the plastic card ejectors at the top and bottom of the front edge of the LIC. 5. Slide the LIC out of the card cage. . Handle the LIC only by the top and bottom edges. Do n...

Hardware Replacement 9-15 Octel 200/300 S.4.1 PB60019 − 01 Removing Integration Cards Use this procedure to replace an integration card. 1. Unlock and open the cabinet door 2. Put on an antistatic wrist strap and connect it to an unpainted portion of the cabinet. 3. Use the Courtesy Down command to ...

9-16 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Local Area Network (LAN) Card Replacement The LAN card installed in shelf A is designed to be hot plugged; that is, the message server does not needto be turned OFF to remove or install the card. Only one LAN card can be insta...

Hardware Replacement 9-17 Octel 200/300 S.4.1 PB60019 − 01 5. Install the 10BaseT, RJ45 adapter on the back of the cabinet, for the slot in which the LAN card is being installed. 6. After servicing the LAN card, use the Courtesy Up command to put the card into service. At the @ prompt, enter CU x En...

9-18 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Once the LAN card is installed, the LEDs on the LAN card are activated, as follows: LED Number LED Description LED Color LED Activity 1 Standard use Red Lit when the LAN card is installed. Goes off when the card has been initi...

Hardware Replacement 9-19 Octel 200/300 S.4.1 PB60019 − 01 P7 P6 P5 P4 P3 P1 J2 J1 J3 J4 2X New Jack Screws DTIC − E1 Adapter Grounding Screw I/O Cabling installed here.Refer to the figure for the 75-ohm or the 120-ohm adapter. Grounding Strip Velcro Hold-down I/O Panel Figure 9-11 Octel 200 DTIC − ...

Hardware Replacement 9-21 Octel 200/300 S.4.1 PB60019 − 01 Folded − back cable shield foil or braid Cable Clamp I/O Cable Tx Ring Tx Tip Chassis Ground Rx Ring Rx Tip Note: I/O Cable bare metal ground “drain wire” should be connected to pin 3 (chassis ground) on the 5 − position terminal block. Tx =...

9-22 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Installing a New DTIC Card in an Existing Installation 1. On the new DTIC card, check that the DTIC’s SW1 and SW2 switches at the bottom right-hand corner of the card are set to the correct positions based on the type of DTIC ...

Hardware Replacement 9-23 Octel 200/300 S.4.1 PB60019 − 01 Fax Application Processor Replacement The Octel 200/300 fax application processors (fax cards) installed in shelf A are hot pluggable. Thatmeans you do not have to turn OFF the message server to remove or install the cards. Figure 9-15 is ad...

9-24 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Installing Fax Application Processors Use the following procedure to install a fax card: 1. Put on an antistatic wrist strap. Connect it to an unpainted portion of the cabinet. 2. While holding the top and bottom edges of the ...

Hardware Replacement 9-25 Octel 200/300 S.4.1 PB60019 − 01 Figure 9-16 Octel 200/300 Hard Disk Drive Assembly Caution! Hard disk drive assemblies are sensitive to staticelectricity. Do not attempt the following procedureswithout wearing an antistatic wrist strap. Removing the Hard Disk Drive To remo...

9-26 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Installing the Hard Disk Drive Assembly To install the hard disk drive assembly, use the following procedures: . The disk drive ID is automatically selected when the drive assembly is installed. Do not changethe jumpers on the...

Hardware Replacement 9-27 Octel 200/300 S.4.1 PB60019 − 01 Figure 9-17 Octel 300 Floppy Disk Drive Assembly Caution! The floppy disk drive assemblies are sensitive tostatic electricity. Do not attempt the followingprocedures without wearing an antistatic wrist strap. Removing the Octel 300 Floppy Di...

9-28 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Installing Octel 300 Floppy Disk Drive The Octel 300 floppy disk drive assembly is hot pluggable. You do not need to turn OFF the PSU. Toinstall a replacement floppy disk drive in the Octel 300 use the following procedure: 1. ...

Hardware Replacement 9-29 Octel 200/300 S.4.1 PB60019 − 01 Power Supply Unit Replacement This section contains replacement information for the Octel 200 Power Supply Unit (including floppydisk assembly), the Octel 300 Power Supply Unit, and the Octel 300 Filter Assembly. . In the first quarter of 20...

9-30 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Octel 200 Power Supply Unit The Octel 200 power supply and floppy disk drive are one unit. If either the power supply or floppy diskdrive malfunctions, you must replace the entire unit. The instructions to remove and install t...

Hardware Replacement 9-31 Octel 200/300 S.4.1 PB60019 − 01 Replacing the Fuse 1. Unlock and open the door of the cabinet.2. Turn OFF the power switch on the front of the PSU.3. Remove the fuse-holder cap, using a flat-blade screwdriver.4. Remove the fuse and verify that the fuse is blown. To remove ...

9-34 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Front View of Connector Connector Mounting Screws Power Filter Assembly Harness-Grounding Hardware Backplane-to- Filter Harness Green/Yellow Brown Blue Connector Figure 9-22 Octel 300 240 VAC International Power Filter Assembl...

Hardware Replacement 9-35 Octel 200/300 S.4.1 PB60019 − 01 Bottom View of Filter Front View of Connector Connector Mounting Screws DC Filter Assembly Harness-Grounding Hardware Backplane-to- Filter Harness Green/Yellow Black Purple Connector Figure 9-23 Octel 300 − 48 VDC Power Filter Assembly

9-36 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 DC Power Source Earth Ground Conduit with three 10-gauge wires Ground Stud + − − + Rear Panel Terminal Block Figure 9-24 Field Wiring for − 48 VDC Powered Octel 300 Replacing a PSU with the Same Type of PSU Follow this procedu...

Hardware Replacement 9-37 Octel 200/300 S.4.1 PB60019 − 01 Caution! To avoid risk of electric shock, wait two minutesafter turning OFF the message server to remove thePSU. 4. Remove the floppy disk drive signal cable from the CPU. 5. Using a flat − blade screwdriver, loosen the two captive screws on...

9-38 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 8. Reattach the floppy disk drive signal cable.9. When all other message server maintenance has been accomplished, turn ON the message server at the PSU switch. Measure the voltages on the front of the CPU, as described in the...

Hardware Replacement 9-39 Octel 200/300 S.4.1 PB60019 − 01 Tools Required Make sure the following tools (or their equivalent) are on hand before continuing: - Large flat-blade screw driver (for loosening and tightening the captive fasteners on the front of thepower supply assembly. - Regular blunt-t...

9-40 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 9. Use a flat-blade screwdriver to tighten the two captive screws that are attached to the front flange of the PSU. 10. Attach the floppy ribbon cable, which comes from the PSU, to the corresponding connector on the CPU card. ...

Hardware Replacement 9-41 Octel 200/300 S.4.1 PB60019 − 01 6. Lift the Power Filter Assembly away from the chassis and unplug the three Backplane-to-Filter harness connectors from the terminal lugs on the filter mounted on the Power Filter Assembly. Referto Figure 9-25. The Power Filter Assembly sho...

9-42 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 18. Turn on the Octel 300, allow it to boot up, and then check for proper operation. If problems are encountered consult the technical documentation or contact Technical Support for assistance. 19. Attach the “High Leakage Cur...

Hardware Replacement 9-43 Octel 200/300 S.4.1 PB60019 − 01 Front View of Connector Connector Mounting Screws Power Filter Assembly Harness-Grounding Hardware Backplane-to- Filter Harness Green/Yellow Brown Blue Connector Figure 9-25 Octel 300 100 − 240 VAC Worldwide Power Filter Assembly

9-44 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 AC-to-DC Power Supply Conversion Before proceeding, read the instructions in the Installing the Octel 200/300 with a − 48 VDC Power Supply Unit section, in the Installation chapter of this volume. Make sure that the material i...

Hardware Replacement 9-45 Octel 200/300 S.4.1 PB60019 − 01 Connector to Backplane Mounting Screws Connector Backplane Power Harness Front View of Connector Harness-Grounding Hardware Figure 9-26 A.C. Backplane Power Harness Installation for Octel 200

9-46 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Installing DC Subassemblies in the Octel 200 To install the DC subassemblies, use the following procedure: 1. Remove the cover on the DC inlet box, as shown in Figure 9-27. 2. Remove the two black screws that hold the I/O pane...

Hardware Replacement 9-47 Octel 200/300 S.4.1 PB60019 − 01 Front View of Connector Connector Backplane Power Harness Purple Black DC Inlet Box Connector to Backplane Mounting Screws Harness-Grounding Hardware Green/Yellow Figure 9-27 D.C. Backplane Power Harness Installation for Octel 200

9-48 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Removing the Octel 300 AC Subassemblies This conversion requires the Octel 300 AC-to-DC power supply conversion kit, part number740-6100-001, which contains the following: - DC PSU - DC filter assembly - DC backplane harness T...

Hardware Replacement 9-49 Octel 200/300 S.4.1 PB60019 − 01 Octel 200 Fan Panel Assembly The Octel 200 fan panel is hot pluggable. That means the message server does not need to be turned OFFto remove and install the fan panel. However, if the message server must be moved to gain access to thefan pan...

9-50 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Removing the Octel 300 Fan Tray Use these procedures to remove the fan panel. Have the replacement unit ready before proceeding. 1. Unlock and open the door of the cabinet. 2. Put on an antistatic wrist strap. Connect it to an...

Hardware Replacement 9-51 Octel 200/300 S.4.1 PB60019 − 01 Installing the Air Filter To reinstall the air filter, use the following procedures: 1. Slide the air filter into the door in the way that you removed it. Make sure that the wavy side of the filter material is against the door. 2. Once the a...

9-52 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Caution! Replacing the motherboard assembly is acomplicated procedure. Replace it only after you have confirmed that the motherboard is faulty. Do not disassemble the motherboard. The motherboard can only be replaced as an ass...

Hardware Replacement 9-53 Octel 200/300 S.4.1 PB60019 − 01 10. Remove the fan panel following the instructions in the Octel 200 Fan Panel Assembly section in this chapter. 11. Disconnect the maintenance port cable from the upper left hand corner of the motherboard. 12. Use a Phillips screwdriver to ...

9-54 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 10. Reconnect the cables as they were connected on the old motherboard. 11. Replace the fan panel, following the instructions in the Octel 200 Fan Panel Assembly section in this chapter. If the cabinet is DC powered , install ...

Hardware Replacement 9-55 Octel 200/300 S.4.1 PB60019 − 01 12. Disconnect the maintenance port cable from the upper left − hand corner of the motherboard assembly. 13. Remove the power filter assembly as described in the Octel 300 Power Filter Assembly Replacement section of this chapter. 14. Use a ...

Hardware Replacement 9-57 Octel 200/300 S.4.1 PB60019 − 01 Octel 300 Disk Drive Backplane Replacement The disk drive backplanes provide communication and DC power buses from the motherboard to the diskdrive assembly. There are two disk drive backplanes, one for shelf B and one for shelf C. Figure 9-...

9-58 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Removing the Octel 300 Disk Drive Backplane Use the following procedure to remove a new disk drive backplane: 1. Unlock and open the door of the cabinet. 2. Put on an antistatic wrist strap. Connect it to an unpainted portion ...

Hardware Replacement 9-59 Octel 200/300 S.4.1 PB60019 − 01 7. Fasten the bottom rear panel with four screws, and reconnect the cables as they were. 8. Verify that the PSU is OFF. Attach the power cord. 9. Tighten the fasteners on the front of each disk drive assembly. 10. Set the PSU switch to ON. 1...

9-60 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Caution! The Octel 300 is sensitive to static electricity. Do not attempt the following procedures without wearing anantistatic wrist strap. Removing the Octel 300 Load Resistor Assembly Use the following procedures to remove ...

Hardware Replacement 9-61 Octel 200/300 S.4.1 PB60019 − 01 Option Control Chip Replacement The Option Control Chip (OCC) is the component that controls the features that are installed on theOctel 200/300. The OCC assembly is an 8-pin integrated circuit inserted into a socket that is solderedonto the...

9-62 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Removing the OCC The OCC assembly should always be moved as a unit that includes the OCC integrated circuit and thesocket in which it is mounted. The two parts of the assembly should never be separated. 1. Perform the procedur...

Octel 200/300 S.4.1 PB60019 − 01 10 DIGITAL TRUNK INTERFACE CARD (DTIC) Chapter Contents 10.1 Digital Trunk Interface Card (DTIC) Overview 10-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DTIC Hardware 10-1 . . . . . . . . . . . . . . . . . . ....

DTIC 10-1 Octel 200/300 S.4.1 PB60019 − 01 10.1 DIGITAL TRUNK INTERFACE CARD (DTIC) OVERVIEW This chapter contains information specific to the digital trunk interface card (DTIC). Included are detailsabout hardware, installation, configuration, and maintenance and troubleshooting. The DTIC is notdoc...

10-2 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Card Ejector Card Stiffener Status LEDs Card Ejector Figure 10-1 DTIC Component Layout Card Stiffener Power/run LEDs Connector P3 Connector P2 Connector P1 Connector P4 WDT jumper DSP PGA DSP memory DSP DSP PGA DSP memory DSP ...

DTIC 10-3 Octel 200/300 S.4.1 PB60019 − 01 10.2 HOW TO CONFIGURE THE DTIC Before configuring the DTIC, the LSP Table must be added and configured at a password level higherthan Maintenance level. The correct LSP Table must be selected when configuring the SLOTS Table. LSP tables are preconfigured an...

10-4 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 - System Parameter 175 — PORT NUMBER FOR CALL RECORDS TO FIRST PORT.These settings are site specific and depend on the numbering of PBX extensions. The following is anexample of settings for the four parts of this parameter: -...

DTIC 10-5 Octel 200/300 S.4.1 PB60019 − 01 The following example shows only eight ports. The DTIC can have up to 30 ports configured. SLOT CARD TYPE PORT EXTENSION # COS MODE OUTCALL TEST SYS −−−− −−−−−−−−− −−−− −−−−−−−−−−− −−− −−−− −−−−−−− −−−− −−− 4 DTC 1 7 − E 1 1 254 AX NO NO 7 2 254 AX NO NO 8 ...

10-6 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Enter YES or NO to enable or disable message waiting, network message, and alarm calls. Specifies whether the port may place a call. Provide thisinformation for each port on the card. . For message waiting notification or alar...

DTIC 10-7 Octel 200/300 S.4.1 PB60019 − 01 Adding or Modifying a DTIC Card When adding DTIC cards, ports can be added if the number of used ports is less than the number ofauthorized ports. The message server checks to see that the number of ports configured does not exceedthe maximum number of DSP ...

10-8 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Modifying a DTIC card in the SLOTS Table is similar to adding a DTIC. .M SLOT Enter slot number to MODIFYEnter empty line when done.MOD: 1 Enter LSPTAB table to be referenced for this slot. 0 − DEFAULT 7 − DLC 1 6_FR 1 4 − DL ...

DTIC 10-9 Octel 200/300 S.4.1 PB60019 − 01 10.3 TROUBLESHOOTING AND MAINTENANCE After the installation and configuration of the DTIC is complete and the system has been restarted, verifywhether phone calls can be placed by simply calling the system on one of the DTIC voice mail ports. Ifthe call is ...

10-10 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 DTIC Not Up The supervisor terminal is presented when you use the CONNECT command to connect to the DTIC. The supervisor terminal may indicate that the DTIC is up or has not stayed up. This problem is likely causedby the E1 t...

DTIC 10-17 Octel 200/300 S.4.1 PB60019 − 01 Field Comments Count for ... * COFA cnt Change of frame alignment There could be a count that is too low to be significant. If the count is 7 or more per day, it is significant. This indicates momentary losses of frame, perhaps too quick to trigger an alar...

10-18 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 7. Check the LEDs on the front of the card for trunk problems. The LEDs have the same information as the status screens although without as much detail. However, if you are unable to get terminal access to the system, the LED...

DTIC 10-19 Octel 200/300 S.4.1 PB60019 − 01 Ports on the DTIC Configured for Ringing but Do Not Answer Calls This problem could be caused by the message server expecting dial tone when initializing the ports. Themessage server, as part of initialization, tells each port to go off hook, listen for di...

Octel 200/300 S.4.1 PB60019 − 01 11 LAN CARD Chapter Contents 11.1 Overview 11-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11.2 LAN Installation and Configuration 11-2 . . . . . . ...

Quick Reference Guide Octel 200/300 LAN Card Octel 200/300 S.4.1 PB60019 − 01 Command Description Taking LAN card out of service and returning it to service Courtesy Down CD x Takes the LAN card out of service without interrupting activities in progress. x = slot number of LAN card. Courtesy Up CU x...

11-2 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 11.2 LAN INSTALLATION AND CONFIGURATION Only one LAN card can be installed. The LAN card can be installed in slots A5, A6, or A7 for theOctel 200 and slots A10, A11, or A12 for the Octel 300. Perform the following steps for LA...

LAN Installation and Configuration 11-3 Octel 200/300 S.4.1 PB60019 − 01 SLOTS Table When adding the LAN card to the SLOTS Table, enter 22 for the card type. The commands MODIFY SLOT and DELETE SLOT allow a slot with card type 22 to be modified or deleted. You cannot configure more than one LAN card...

11-4 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 System Parameter Description and Use 234 LAN: GATEWAY IP ADDRESS The gateway unit connects two or more LANs and is used only if the message server needs to communicate with another message server on a different network.A typic...

LAN Installation and Configuration 11-5 Octel 200/300 S.4.1 PB60019 − 01 239 LAN: SNMP READ COMMUNITY The read community that can only access SNMP data. This is a password that provides read-only access to the SNMP manager, which can be up to 19 characterslong. 240 LAN: SNMP READ WRITE COMMUNITY The...

11-6 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Table 11-1 LED Activity on the LAN Card LED Color LED Purpose LED Activity Red Standard use Lights after the LAN card is installed. Goes off when the card has been initialized and is ready for operation. Green Standard use Lig...

LAN Installation and Configuration 11-7 Octel 200/300 S.4.1 PB60019 − 01 11.3 TESTING THE LAN LAN Testing After the Octel 200/300 is restarted the LAN card comes up. To test whether the LAN is functional and is communicating with other message servers or networkresources, use the following commands:...

11-8 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 This is an example of a ping failure: @ CMD LAN PING 157.156.53.5 LAN (Ethernet) Link: MM/DD/YYYY 1 2:48:20 (0 1 79fc76:0 1 79fc76) Rev 1 .0.3 Current Time: 04/ 1 2/2000 1 5: 1 5:49 @ Slot 1 0 LAN>PING 1 57. 1 56.53.5: 56 d...

11-10 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Traffic Pegs The following pegs in the Traffic Peg Count Table are useful in monitoring and troubleshooting the LAN. Peg Number Description and Use 150 COURTESY DOWN: Number of times the CD command for LAN was executed succes...

LAN Installation and Configuration 11-11 Octel 200/300 S.4.1 PB60019 − 01 11.4 TAKING THE LAN OUT OF SERVICE Use the Courtesy Down command to take the LAN subsystem out of service. The Courtesy Downcommand does the following: - Takes the digital networking hardware and software out of service withou...

11-12 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 To bring the LAN card down, at the @ prompt, enter CD x Enter where x is the LAN card slot number @ CD x STARTING LAN COURTESY DOWN... LCH0 1 LCH02 LCH03 LCH04 LCH05 LCH06 LCH07 LCH08 IDLE IDLE SEND CONN IDLE IDLE SEND CONN W...

LAN Installation and Configuration 11-13 Octel 200/300 S.4.1 PB60019 − 01 Table 11-2 CD and CU for LAN — Messages and Descriptions Status Messages Description SYSTEM DOES NOT HAVE DIGITAL NETWORKINGFEATURE Digital Networking feature is not available. To check for SW-X0049 or SW-X0053 in the feature ...

Internet Addressing 11A-1 Octel 200/300 S.4.1 PB60019 − 01 APPENDIX A INTERNET ADDRESSING This appendix provides background information about internet addresses and how this information relatesto the Octel R 200/300 Digital Networking and other LAN-based features. A TCP/IP* internet is a virtual net...

11A-2 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Class A 0 1 2 3 4 8 16 24 31 0 netid hostid Class B 1 0 netid hostid Class C 1 1 0 netid hostid Class D 1 1 1 0 multicast address Class E 1 1 1 1 0 reserved for future use Note: The three primary forms (Classes A, B, and C) c...

Internet Addressing 11A-3 Octel 200/300 S.4.1 PB60019 − 01 all 0s * Allowed only at system startup and is never a valid destination address. ** Never a valid source address. *** Should never appear on a network. This host* all 0s host Host on this net* ident. class all 1s Limited broadcast (local ne...

11A-4 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Internet part (netid) Local part (hostid) Internet part Subnet Hostid Using the original IP address scheme. Using the subnet scheme. Conceptual Interpretation of a 32-Bit IP Address Implementation of Subnets with Masks The st...

Internet Addressing 11A-5 Octel 200/300 S.4.1 PB60019 − 01 This is equivalent to 255.255.248.0 which is what the user would enter in reply to the UPDATE question: Enter the subnet mask for this Digital Network (Default255.255.0.0): 255.255.248.0 Example 2 — Assume that the system administrator in th...

SNMP 11B-1 Octel 200/300 S.4.1 PB60019 − 01 APPENDIX B SIMPLE NETWORK MANAGEMENT PROTOCOL (SNMP) 11B.1 UNDERSTANDING SIMPLE NETWORK MANAGEMENT PROTOCOL (SNMP) Simple Network Management Protocol (SNMP) is the standard digital network management protocol inTCP/IP* networks. An SNMP management applicat...

SNMP 11B-3 Octel 200/300 S.4.1 PB60019 − 01 11B.3 PRIVATE MIB Introduction The private MIB consists of about 60 variables whose data values are divided into various groups definedby the MIB file hierarchy. There are 23 variables that are repeated from each location configured. Theactual division of ...

11B-4 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Following is an example of CONFIG system information for the current cabinet, with system name[ works9 ]: Mon MM DD 1 8:32:29 YYYY [ works9 ] : Quick Dump: VMX − DIAL.config systemName=OCTELsysSerialNum= 1 23456 systemID=9876...

SNMP 11B-5 Octel 200/300 S.4.1 PB60019 − 01 DNETSTAT This part of the private MIB contains the Digital Network Performance Report. It shows a high-levelsummary of all digital networking activity, such as messages sent/received, LAN channel usage, andconnections. Following is an example of DNETSTAT: ...

11B-6 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 SNMP Query Tracing When an SNMP query is received by an Octel 200/300, the event is logged in the CP trace. Each type ofquery has an identifying number that appears in the AUX field of the CP trace. Identifying Number CPT Tra...

SNMP 11B-7 Octel 200/300 S.4.1 PB60019 − 01 11B.4 USING SNMP TRAPS SNMP traps are SNMP protocol messages initiated by the managed system to report a predefined errorcondition. For the Octel 200/300, these errors are hardware errors as logged in the Hardware Error Table.In addition to the name and ID...

SNMP 11B-9 Octel 200/300 S.4.1 PB60019 − 01 @ CON 6 Connecting to LAN in slot 6 LAN (Ethernet) Link: MM/DD/YYYY 1 2:39:04 (0 1 8664b6:0 1 8665b6) Rev. 1 . 1 .2 Current Time: 09/ 1 2/2000 1 7:20:42 @ Slot 6 LAN<l cfg Installation Name : V200_ 1 VMX System ID : 200 111 Host Name : v200_ 1 Domain Na...

11B-10 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 SNMP Trap CP Trace Example Following is an example of a CP trace for an SNMP trap: MM/DD/YY HH:MM:SS PRT TYPE EVENT AUX MBX/EXTN MSG# SL U L SOURCE D 1 D2 D3 D4 D5 MM/DD/YY 1 2:06:08 LAN_OUT SNMP_TRAP 00 1 The value 001 (cur...

SNMP 11B-11 Octel 200/300 S.4.1 PB60019 − 01 Testing SNMP Trap Functionality An Octel 200/300 can inform an SNMP manager system when a qualified hardware error is logged. The TEST SNMP command tests the mechanism and gives assurance that the Octel 200/300 can communicate to the SNMP manager system, ...

11B-12 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 TEST SNMP Examples Following is an example of a successful TEST SNMP : @ TEST SNMP ALARM HAS BEEN SENT TO THE SNMP MANAGER SYSTEM. Following is an example of an unsuccessful TEST SNMP : @ TEST SNMP LAN COMMUNICATION IS NOT U...

Octel Private MIB 11C-1 Octel 200/300 S.4.1 PB60019 − 01 APPENDIX C OCTEL PRIVATE MIB 11C.1 SAMPLE INTERNET SESSION TO OBTAIN THE PRIVATE MIB This appendix provides a sample Internet session for obtaining the Octel Private MIB from Internet and a listing of the Octel Private MIB. To obtain the priva...

11C-2 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 11C.2 LISTING OF OCTEL PRIVATE MIB VMX − DIAL DEFINITIONS ::= BEGIN −−−− VMX − DIAL private MIB definitions for the VMX200/300 −− Filename: vmxdial.mib −− This MIB definition is provided for use with OCtel’s VMX200/300 −− pro...

Octel 200/300 S.4.1 PB60019 − 01 12 PROCEDURES Chapter Contents 12.1 Electronic Feature Delivery 12-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12.2 Floppy Disk Backup Procedures 12-3 . . . . . . . . . . . . . ...

Quick Reference Guide Octel 200/300 Procedures Octel 200/300 S.4.1 PB60019 − 01 Section Command Other Necessary Information Electronic Feature Delivery/Removal Order Administration department adds optional software. Greeting Backup/Restore FLOPPY Backs up and restores greetings, names, scripted and ...

Procedures 12-1 Octel 200/300 S.4.1 PB60019 − 01 12.1 ELECTRONIC FEATURE DELIVERY The Option Control Chip (OCC), located on the Motherboard in Shelf A, contains the features the Octel R 200/300 is equipped with. The following features can be added to Octel 200/300. Option Number Description SW-X0008...

Procedures 12-3 Octel 200/300 S.4.1 PB60019 − 01 12.2 FLOPPY DISK BACKUP PROCEDURES This section includes procedures for backing up with floppy disks. If you plan to back up over the LAN, refer to the Feature Description volume, LAN Backup and Restore chapter. Floppy disk backup procedures back up: ...

12-4 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Backing Up All Names, Greetings, Scripted Messages, Sequential Messages, and Personal Distribution List Names The following is an example of backing up all names, greetings, scripted messages, sequential messages, andPersonal ...

Procedures 12-5 Octel 200/300 S.4.1 PB60019 − 01 The following is displayed: FORMATTING ...DONE BACKING UP LOCAL − NAME FOR MAILBOX 370 ...DONE BACKING UP LOCAL − NAME FOR MAILBOX 37 1 ...DONE BACKING UP LOCAL − NAME FOR MAILBOX 372 ...DONE BACKING UP LOCAL − NAME FOR MAILBOX 373 ...DONE BACKING UP ...

12-6 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Backing Up All Names The following is an example of backing up all names. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE3. FLOPPY DIRECTORY SELECT FLOPPY OPTION ( 1 − 3, EM...

12-8 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Backing Up Local Names The following is an example of backing up local names. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE3. FLOPPY DIRECTORY SELECT FLOPPY OPTION ( 1 − 3...

Procedures 12-9 Octel 200/300 S.4.1 PB60019 − 01 The following is displayed: −−−−−−−−−− BACKUP ALL LOCAL NAMES −−−−−−−−−− INSERT FLOPPY, PRESS RETURN WHEN READY ENTER TITLE FOR THIS FLOPPY ( 1 − 1 4 CHARACTERS) : The following is displayed: FORMATTING ...DONE BACKING UP LOCAL − NAME FOR MAILBOX 370 ...

12-10 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Backing Up Network Names The following is an example of backing up network names. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE3. FLOPPY DIRECTORY SELECT FLOPPY OPTION ( ...

Procedures 12-11 Octel 200/300 S.4.1 PB60019 − 01 The following is displayed: INSERT FLOPPY, PRESS RETURN WHEN READY ENTER TITLE FOR THIS FLOPPY ( 1 − 1 4 CHARACTERS) : The following is displayed: FORMATTING ...DONE BACKING UP NETNAME FOR MAILBOX 77 1 03 11 ...DONE BACKING UP NETNAME FOR MAILBOX 77 ...

12-12 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Backing Up Greetings by COS The following is an example of backing up greetings by COS. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE3. FLOPPY DIRECTORY SELECT FLOPPY OPT...

12-14 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Backing Up a Single Greeting The following is an example of backing up a single greeting. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE3. FLOPPY DIRECTORY SELECT FLOPPY O...

12-16 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Backing Up a Scripted or Sequential Mailbox The following is an example of backing up a Scripted or Sequential mailbox. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE3. FL...

12-18 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Backing Up All Personal Distribution List Names The following is an example of backing up all Personal Distribution List names. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. REST...

12-20 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Backing Up Language Prompts All prompts or a specific prompt for a language can be backed up to floppy disks. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE3. FLOPPY DIREC...

12-22 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 12.3 FLOPPY DISK RESTORE PROCEDURES This section includes restore procedures for restoring with floppy disks. If you plan to restore over the LAN, refer tothe Feature Description volume, LAN Backup and Restore chapter. Floppy...

Procedures 12-23 Octel 200/300 S.4.1 PB60019 − 01 Restoring All Names, Greetings, Scripted Messages, Sequential Messages, and Personal Distribution List Names The following is an example of restoring all names, greetings, scripted messages, sequential messages, and PersonalDistribution List names. A...

12-24 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 When Restore is complete, the following is displayed: −−−−−−−−−−−−−− RESTORE COMPLETE −−−−−−−−−−−− −−−−−−−−−−−−−−− RESTORE −−−−−−−−−−−− 1 . NAMES 2. GREETINGS 3. SCRIPT AND SEQUENTIAL MESSAGES4. PERSONAL − DISTRIBUTION − LIST...

Procedures 12-25 Octel 200/300 S.4.1 PB60019 − 01 Restoring All Names The following is an example of restoring all names. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE3. FLOPPY DIRECTORY SELECT FLOPPY OPTION ( 1 − 3, EMPTY LINE = EXIT). : The fo...

Procedures 12-27 Octel 200/300 S.4.1 PB60019 − 01 Restoring Local Names Individual names or all local names can be restored. The following is an example of restoring local names. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE3. FLOPPY DIRECTORY S...

Procedures 12-29 Octel 200/300 S.4.1 PB60019 − 01 Restoring a Name to a Different Mailbox The following is an example of restoring a name to a different mailbox. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE3. FLOPPY DIRECTORY SELECT FLOPPY OPTI...

12-30 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 350 is the mailbox where the name was located when the name was backed up to floppy; 245 is the mailbox where the name will be restored. INSERT FLOPPY, PRESS RETURN WHEN READY... TITLE :DISK #2RESTORING NAME FOR MAILBOX 245 ....

Procedures 12-31 Octel 200/300 S.4.1 PB60019 − 01 Restoring Network Names The following is an example of restoring network names. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE3. FLOPPY DIRECTORY SELECT FLOPPY OPTION ( 1 − 3, EMPTY LINE = EXIT). ...

Procedures 12-33 Octel 200/300 S.4.1 PB60019 − 01 Restoring a Single Greeting The following is an example of restoring a single greeting. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE3. FLOPPY DIRECTORY SELECT FLOPPY OPTION ( 1 − 3, EMPTY LINE =...

12-34 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Restoring a Greeting to a Different Mailbox The following is an example of restoring a greeting to a different mailbox. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE3. FL...

Procedures 12-35 Octel 200/300 S.4.1 PB60019 − 01 Restoring a Scripted or Sequential Mailbox The following is an example of restoring a Scripted or Sequential mailbox. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE3. FLOPPY DIRECTORY SELECT FLOPP...

12-36 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Restoring All Personal Distribution List Names The following is an example of restoring all Personal Distribution List names. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTOR...

Procedures 12-37 Octel 200/300 S.4.1 PB60019 − 01 Restoring Language Prompts The following is an example of restoring language prompts. . If Works for Serenade is being used, after a language is restored, Works for Serenade must be restarted. Referto the Works for Serenade documentation. Action Octe...

Procedures 12-39 Octel 200/300 S.4.1 PB60019 − 01 12.4 FLOPPY DIRECTORY The FLOPPY command displays the mailbox number and type of message backed up. Action Octel 200/300 Description and Response The following menu is displayed: 1 . BACKUP 2. RESTORE3. FLOPPY DIRECTORY SELECT FLOPPY OPTION ( 1 − 3, ...

12-40 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 12.5 ERRORS During the floppy backup and restore process, one of several errors may occur. Possible errors include attempts to” - Back up a nonexistent message or mailbox - Restore a nonexistent message - Restore a nonexisten...

Procedures 12-41 Octel 200/300 S.4.1 PB60019 − 01 12.6 HARD DISK PROCEDURES This section describes the procedures for restoring, replacing, adding, removing, and copying a hard disk drive, andfor upgrading languages. This section also describes the hard disk drive utility programs used while perform...

12-42 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 DSKMAP The DSKMAP utility displays the last known status of all drives as recorded by the software in the Octel 200/300. DSKMAP can be run from the hard disk or from the software disk. An example follows. @ DSKMAP SLOT 1 2 3 ...

Procedures 12-43 Octel 200/300 S.4.1 PB60019 − 01 - Slot Slot number for which status is given. The alphabetic character identifies the Octel 200/300 shelf; the numericcharacter identifies the slot number. - Type Identifies the type and sequence of the drive slots, as one of the following: Octel 200...

Procedures 12-45 Octel 200/300 S.4.1 PB60019 − 01 Hard Disk Add This section provides procedures for adding a drive to an Octel 200/300. Adding a drive increases system storage orenables redundancy. Action Octel 200/300 Description and Response The following message is printed. Prepare the System 1....

Procedures 12-47 Octel 200/300 S.4.1 PB60019 − 01 To log on to system. Refer to the Hardware Replacement chapter, Hard Disk Drive (HD)Replacement section, for procedures to follow for physical installation of adrive. Hard disks may be hot plugged. At the @ prompt enter the slot number for the added ...

12-48 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 The Octel 200/300 displays the following screen. (There may be a delay before the screen appears.) Selected drive in slot C 1 has been added To reload the system. Refer to the Installation chapter, Octel 200/300 Testing secti...

Procedures 12-49 Octel 200/300 S.4.1 PB60019 − 01 Hard Disk Copy This section provides the procedure for copying a drive. This procedure applies when you intend to create a back upbefore performing an upgrade or when you intend to replace a failing drive. Disk copy is not allowed from a COD drive to...

12-50 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 To log on to the Octel 200/300. The drive is physically removed; there is no procedure required. Use the @ DSKTST <shelf/slot> to initialize slot information on the destination drive. For example, @ DSKTST B3. The VCU s...

Procedures 12-51 Octel 200/300 S.4.1 PB60019 − 01 . The command used in step 2 to write protect the source drive,automatically write protects the destination drive. Disable the write protect on what was the destination drive, that is thedrive used to replace the original source drive. 15. When the c...

12-52 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Hard Disk Remove This section provides the procedures for removing a drive from a multiple-drive message server. This procedureapplies when you intend to remove a disk without immediately replacing it. Action Octel 200/300 De...

12-54 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 @ DSKMAP SLOT: 1 2 3 4 5 −−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− + SHELF B| | | System 1 | System 2 | | | | | ID:S 1 ACTIVE | ID: S2 ACTIVE | | −−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−...

12-56 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Hard Disk Replace Use these procedures to replace a hard disk drive on a message server configured with multiple drives. . When doing the Hard Disk Replace procedures, make sure that the disks being used are for the correct r...

Procedures 12-57 Octel 200/300 S.4.1 PB60019 − 01 CPU Model 300 − 6039 − 00 1 Rev F 1 486 Step 27 32MB Testing Processor...PASSEDTesting System Voltage/Temp...PASSEDTesting ROM Checksum...PASSEDTesting PIT...PASSEDTesting DMA...PASSEDTesting UART...PASSEDTesting Modem...PASSEDTesting TDM Crosspoint....

12-58 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 @ DSKMAP SLOT: 1 2 3 4 5 −−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− + SHELF B| | | System 1 | System 2 | | | | | ID:S 1 ACTIVE | ID: UNKNOWN | | −−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−...

12-60 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Hard Disk Restore These procedures provide the steps to restore a message server when the Octel 200/300 is: - Configured as a one-disk system and the hard disk needs replacement. - Configured as a multiple-disk system and bot...

Procedures 12-61 Octel 200/300 S.4.1 PB60019 − 01 The following screen appears. CPU Model 300 − 6039 − 00 1 Rev F 1 486 Step 27 32MB Testing Processor...PASSEDTesting System Voltage/Temp...PASSEDTesting ROM Checksum...PASSEDTesting PIT...PASSEDTesting DMA...PASSEDTesting UART...PASSEDTesting Modem.....

12-62 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 Each disk (software disk for the correct release level, prompt disk, and the backup configuration disk) must be tested before completing theremainder of this procedure. Octel 200/300 prompts TEST 0 1 COMPLETE If any disk fail...

12-64 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 This step reformats the hard disk file system partition and creates andinitializes the filesystem directory structure. Filename: @ (#) credir 5.8 Date: MM/DD/YY F:CREDIR reformats the hard disk filesystem partition andcreates...

Procedures 12-65 Octel 200/300 S.4.1 PB60019 − 01 Copies software from the floppy disks to the hard disk. This step loads theoperating code into the files just created. You are prompted when to inserteach disk. When the operating code is successfully copied, the Octel 200/300prompts The Octel 200/30...

12-66 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 The following is displayed: −−−− FLOPPY BACKUP RESTORE −−−− −−−−−−− MAIN MENU −−−−−− @ FLOP 1 . BACKUP. 2. RESTORE.3 FLOPPY DIRECTORY. SELECT FLOPPY OPTION ( 1− 3, EMPTY LINE = EXIT). : The following is displayed: : 2 −−−−−−−...

12-68 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 To log on to the Octel 200/300. The Octel 200/300 responds with the following: − − − − − − − SYSTEM INSTALLATION DIALOG − − − − − − − − DAY MM/DD HH:MM:SS YYYY ID:000 SN:000000 PBX:00 NEW CONFIGURATION INSTALLATION. CLEARING ...

Procedures 12-69 Octel 200/300 S.4.1 PB60019 − 01 INSTALL COMPLETE. WAIT...DONE. SAVE configuration to a diskette? (Y/N, empty line = N). : If you are reloading from disk, the information does not need to beresaved, press Enter . When complete, the system header and the following message are printed...

12-70 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 12.7 ADDING LANGUAGES When more than one language is used, disk space must be allocated and prompts must be installed for eachadditional language added. This section describes the procedures to upgrade the disk space and to a...

Procedures 12-71 Octel 200/300 S.4.1 PB60019 − 01 The following messages are printed CPU Model 300 − 6039 − 00 1 Rev F 1 486 Step 27 32MB Testing Processor...PASSEDTesting System Voltage/Temp...PASSEDTesting ROM Checksum...PASSEDTesting PIT...PASSEDTesting DMA...PASSEDTesting UART...PASSEDTesting Mo...

12-72 Installation and Maintenance Volume Octel 200/300 S.4.1 PB60019 − 01 @ DSKMAP SLOT: 1 2 3 4 5 −−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− + SHELF B| | | System 1 | System 2 | | | | | ID:S 1 ACTIVE | ID:S2 ACTIVE | | −−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−...

Procedures 12-73 Octel 200/300 S.4.1 PB60019 − 01 . If the number of languages installed exceeds the number purchased,the system prompts with the message LANGUAGE QTY EXCEEDS OCC MAX before proceeding with the re-allocation. Before these languages can be used, Order Administration must configure the...

Installation and Maintenance Manual Master Index In-1 Octel 200/300 S.4.1 PB60019-01 Spaces baud rate, 4 − 21 Symbols . (dot) UPDATE prompt, 4 − 24 : (colon) INSTALL prompt, 4 − 24 @ (at sign) Operating system prompt, 4 − 24 + (plus) auto-increment input aid, 1-6**Empty**, 2-1, 4 − 23, 6-13, 7-44 Nu...

In-2 Installation and Maintenance Manual Master Index Octel 200/300 S.4.1 PB60019-01 station extensions, 7.1-23 trunk groups, 7.1-22 hardware requirements, 7.1-7 installation, 7.1-29–7.1-56 installation checklist, 7.1-51–7.1-56 Overture 200/300 configuration, 7.1-25–7.1-56 Called Party Identificatio...

Installation and Maintenance Manual Master Index In-3 Octel 200/300 S.4.1 PB60019-01 Baud Rate, 4 − 16 Baud rate command, 6-10 internal modem, 4 − 17 auto adjust, 4 − 17 Log Commands BE Option: Set Begin Time of Log Files, 7-3 MF Option: Modify Filters, 7-3 Beep, diagnostic test, 6-35BITTST command,...

In-4 Installation and Maintenance Manual Master Index Octel 200/300 S.4.1 PB60019-01 SL-100, 4-4 SMDI call records, 4-12 stutter dial tone, 4-2 UCD group, 4-1 uniform call distribution, 4-5 VMX System configuration, 4-7–4-10 Circular hunt group, 3-2Class of Service, system performance report by COS,...

Installation and Maintenance Manual Master Index In-9 Octel 200/300 S.4.1 PB60019-01 diagnostic test, 6-43 LIST command, 6-43 FIFO Queuing. See Call Queuing Log command, Filters, 7-13FINDMBOX command digital networking, 6-26, 8 − 50 messages and descriptions, 6-27, 8 − 51 Flags, list mailbox, 6-20FL...

In-10 Installation and Maintenance Manual Master Index Octel 200/300 S.4.1 PB60019-01 system/voice disks, 2-16 Telemarketing Line Card, 2-6 Voice Control Unit, 2-9 voice disk drives, 2-5 voice storage disks, 2-16 Works ACP card, 2-7 Works disk drive, 2-3, 2-5 Works hard disk, 2-17 Hardware errors, 8...

Installation and Maintenance Manual Master Index In-11 Octel 200/300 S.4.1 PB60019-01 RS-232C cable, 4 − 13 terminal, 4 − 13 software, 4 − 24–4 − 25 installation, tracking, 4 − 38 Installation checklist AT&T Definity G3 Adaptive Integration, 7.1-51–7.1-56 AT&T System 75 Adaptive Integration,...

Installation and Maintenance Manual Master Index In-13 Octel 200/300 S.4.1 PB60019-01 Protocols 1 and 3, 3 − 12 LOG command, 6-12 options, 7-1 Log moves, adds, and changes, 7-43 server activity trace, 7-50 Call Detail Record, LOG Command, 7-1Call Processing Trace, LOG Command, 7-1LOG command, 7-1 AU...

In-14 Installation and Maintenance Manual Master Index Octel 200/300 S.4.1 PB60019-01 software requirements, 14 − 8 testing, adaptive integration, 14 − 21–14 − 28 traffic pegs, 14 − 29 MD110 configuration, restart message server, 14 − 18 Meridian 1 Adaptive Integration, 11-1–11-45 Called Party Ident...

Installation and Maintenance Manual Master Index In-15 Octel 200/300 S.4.1 PB60019-01 TIME, 6-18 UPINTG, 6-18, 6-36 Mitel Integration Card, 2-9Mitel SX-100/SX-200 Analog Adaptive Integration, 10.2-1–10.2-40 installation, 10.2-17–10.2-33 maintenance commands, 10.2-34–10.2-37 PBX configuration, system...

In-20 Installation and Maintenance Manual Master Index Octel 200/300 S.4.1 PB60019-01 Range numbering, mailbox, 1-6Real-time name problems, digital networking, 8 − 64 Receiving the equipment, 4 − 1–4 − 3 installation checklist, 4 − 38 Redundancy for network messages, 2 − 4 networking, 8 − 10 Reinsta...

Installation and Maintenance Manual Master Index In-21 Octel 200/300 S.4.1 PB60019-01 Remote analogue networking NameNet for OctelNet, 9 − 8–9 − 9 OctelNet, alphabetic (ASCII) name, 9 − 8–9 − 9 Remote networking, INSTALL program, 1-13Remove AC subassemblies, 9-44, 9-48 air filter, 9-50 digital trunk...

Installation and Maintenance Manual Master Index In-23 Octel 200/300 S.4.1 PB60019-01 SLIC. See Northern Telecom SL1 Integration Card ; SL − 1 Adaptive Integration SLOTS Table adding a DTIC card, 10-7 DTIC cards, 10-4 answering mode, 10-5 card type, 10-5 Class of Service, 10-5 extension #, 10-5 LSPT...

Installation and Maintenance Manual Master Index In-25 Octel 200/300 S.4.1 PB60019-01 OctelNet, 6 − 28–6 − 31 Trunk, 3-6 foice system test, 4 − 34 installation checklist, 4 − 40 Overture 200/300 test, 4 − 34 redirection, 3-9 verification test, 4 − 35 Trunking, 3-6 U Uniform numbering plan collocated...