Avaya CMC1 - Manuals

Contents 8 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Wire the 1146B2 Power Distribution Unit . . . . . . . . . . . . . . . . . . 104 Reset LEDs on Power Distribution Unit . . . . . . . . . . . . . . . . . . . 106 1152A1 Mid-Span Power Distribution Unit . . . . . . . . . . . ...

Contents Issue 10 June 2005 9 Install Emergency Transfer Unit and Associated Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Install the Emergency Transfer Panel . . . . . . . . . . . . . . . . . . . . . . 138 Install Telephone for Power Transfer Unit . . . . . . . . . ....

Contents 10 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways If you have problems with RFA . . . . . . . . . . . . . . . . . . . . . . . . 184 Pre-upgrade administration changes . . . . . . . . . . . . . . . . . . . . . . 185 Remove Print Messages Feature Access Code . . . . . . . ...

Contents Issue 10 June 2005 11 Chapter 4: Upgrading R9csi/R10csi/Communication Manager 1.x/2.x to Avaya Communication Manager2.2 on an Avaya DEFINITY Server CSI . . . . . . . . . . . . 205 Read this first . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 License File . . ...

Contents 12 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Enable scheduled maintenance . . . . . . . . . . . . . . . . . . . . . . . . . 226 Register the switch for maintenance . . . . . . . . . . . . . . . . . . . . . . . 226 Resolve alarms. . . . . . . . . . . . . . . . . . . ...

Contents Issue 10 June 2005 13 Add Pooled Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256 Settings for Modem Connected to Data Module . . . . . . . . . . . . . . . . . 257 Settings for Modem Connected to the Data Terminal Equipment (DTE) . . . . . . . . . . . . . . . . ...

Contents 14 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Add CallVisor ASAI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271 Enable ASAI option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271 Save Translations . . . . . . . . . . . . ....

Contents 16 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Using the downloadable reliable session-layer protocol (RSP) tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324 Install DS1/T1 CPE loopback jack . . . . . . . . . . . . . . . . . . . . . . . . . . 325 In...

Contents Issue 10 June 2005 17 ASAI and DEFINITY LAN Gateway . . . . . . . . . . . . . . . . . . . . . . . . 356 Avaya Interactive Response . . . . . . . . . . . . . . . . . . . . . . . . . . . 356 Avaya EC500 Extension to Cellular and Off-PBX Stations . . . . . . . . . . . 356 Call Accounting Syste...

Issue 10 June 2005 19 About This Book This document provides procedures to install, upgrade, or make additions to an Avaya CMC1 Media Gateway, which is housed in the Compact Modular Cabinet (CMC1). Conventions used in this book General The following conventions apply to the Avaya DEFINITY Server CSI...

About This Book 20 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways ● If you use terminal emulation software, you need to determine what keys correspond to ENTER, RETURN, CANCEL, HELP, NEXT PAGE, etc. ● In this book we use the terms “telephone” and “voice terminal” to refer to phon...

Trademarks Issue 10 June 2005 21 Physical dimensions ● Physical dimensions in this book are in inches (in.) followed by metric centimeters (cm) in parentheses. ● Wire gauge measurements are in AWG followed by the cross-sectional area in millimeters squared (mm 2 ) in parentheses. Trademarks All trad...

About This Book 22 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Non-Web This book and related books can be ordered directly from: Globalware Solutions200 Ward Hill AvenueHaverhill, MA 01835 USA +1-800-457-1235 (phone)+1-800-457-1764 (fax) Non-800 numbers:+1 207-866-6701 (phone)...

Tell us what you think Issue 10 June 2005 23 Note: Note: You may need to purchase an extended service agreement to use some of these resources. See your Avaya representative for more information. Tell us what you think Let us know what you like or don’t like about this book. Although we can’t respon...

About This Book 24 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Security Issues To ensure the greatest security possible for customers, Avaya Inc. offers services that can reduce toll-fraud liabilities. Contact your Avaya Inc. representative for more security information. Login...

Issue 10 June 2005 25 Chapter 1: Installing and Cabling the Cabinets Read This First License File For systems on releases prior to Communication Manager R2.0, a license file is required for the upgrade. Remote Feature Activation (RFA) is a Web-based application that enables the creation and deployme...

Installing and Cabling the Cabinets 26 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways 5. Documentation (book or PDF file): ● Maintenance for Avaya DEFINITY Server CSI ● Administrator’s Guide for Avaya Communication Manager 6. Your personal Single Sign-On (SSO) for RFA website aut...

Read This First Issue 10 June 2005 27 Go to the RFA website The Remote Feature Activation (RFA) website automates some of the upgrade procedures, including generating a License File. 1. At your laptop/PC browser, go to the http://rfa.avaya.com Website: 2. Using your SSO, log in to the RFA website. 3...

Installing and Cabling the Cabinets 28 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways If you have problems with RFA If you get an error message that a hardware serial number is not in the SAP database, you must call the RFA Help desk ( Table 3 ) to have them correct the SAP infor...

Check Customer’s Order Issue 10 June 2005 29 Check Customer’s Order Check the customer’s order and the shipping packing lists to confirm that all equipment is present. If any equipment is missing, report this to your Avaya Inc. representative. Check the system adjuncts for damage and report all dama...

Installing and Cabling the Cabinets 30 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Figure 1: Equipment Packed with the Compact Modular Cabinet Figure notes: 1. Left panel (also acts as a wall-mount template and as a floor mount pedestal) 2. Compact modular cabinet3. Right pane...

Comcodes for CMC1 Issue 10 June 2005 31 Comcodes for CMC1 Table 4 lists the comcodes for equipment used with the CMC1. Table 4: Comcodes for CMC1 Comcode Description 700225758 Left Panel 847951670 Right Panel 700225360 Right Door 700225766 Left Door 847960002 Processor Interface Cable 108516683 TN24...

Installing and Cabling the Cabinets 32 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways 407790591 120 VAC Power Cord (India) 106278062 Apparatus Blank (Circuit Pack Blank) (158P) 108724907 8-Mbyte Mass-Storage Translation Card (White Card) 108724915 16-Mbyte Mass-Storage Translatio...

Installing and Cabling the Cabinets 34 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Install the System Cabinets Set the Carrier Address ID — All Cabinets Figure 2: Setting Carrier Address ID (Right Side) 1. Proceed to either Floor-Mount the Cabinet on page 35 or to Wall-Mount t...

Install the System Cabinets Issue 10 June 2005 35 Floor-Mount the Cabinet The cabinet dimensions (with floor pedestal) are 28.5 in. (72.4 cm) high, 24.5 in. (62.2 cm) wide, and 12 in. (30.5 cm) deep. Maintain a service clearance of 12 in. (30.5 cm) on the left, right, and front of the cabinet. Figur...

Installing and Cabling the Cabinets 36 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Wall-Mount the Cabinets ! CAUTION: CAUTION: A fully loaded system weighs 58 lb (26.3 kg). Use lifting precautions. If the doors, power unit, and circuit packs are removed, the unit weighs only 2...

Install the System Cabinets Issue 10 June 2005 37 Install Cabinet A — Wall-Mount Figure 4: Left Panel Used as Mounting Template To wall-mount cabinet A: 1. Place the template on the wall ensuring that the top surface is level. 2. Mark two 1/8-in. (0.3 cm) pilot holes in the mounting hole locations. ...

Installing and Cabling the Cabinets 38 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Figure 5: Typical Wall-Mount Installation 7. Drill two lower mounting holes using the cabinet as a template. 8. Thread the 2 lower screws and tighten. ! CAUTION: CAUTION: Be sure the right botto...

Install the System Cabinets Issue 10 June 2005 39 Install 2 or 3 Vertically Mounted Cabinets Figure 6: Typical Vertical Multicabinet Installation To install vertically-mounted cabinets: 1. Securely tighten the shoulder screws and safety screws. Figure notes: 1. #12 x 1-inch shoulder screws 2. #12 x ...

Installing and Cabling the Cabinets 40 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Install 2 Cabinets Vertically and 1 Cabinet Horizontally Figure 7: Typical 3-Cabinet Installation To install two cabinets vertically and one cabinet horizontally: 1. Securely tighten the shoulde...

Install the System Cabinets Issue 10 June 2005 41 Install Left and Right Panels — Wall-Mount Figure 8: Left and Right Panel Installation To wall mount the left and right panels: 1. Align the cutouts in the panels with the cabinet hinges. 2. Drill a 1/8-inch (0.3 cm) pilot hole into the wall and secu...

Installing and Cabling the Cabinets 42 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways AC Power and Ground ! CAUTION: CAUTION: The system requires a dedicated AC power circuit that is not shared with other equipment and is not controlled by a wall switch. The AC receptacle must no...

AC Power and Ground Issue 10 June 2005 43 Approved Grounds An approved ground is the closest acceptable medium for grounding the building entrance protector, entrance cable shield, or single-point ground of electronic telephony equipment. If more than 1 type of approved ground is available on the pr...

Installing and Cabling the Cabinets 44 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways ● Power-feed metallic conduit supplying panel boards on the floor ● A grounding point specifically provided in the building for the purpose Uninterruptible Power Supply An optional UPS (Uninterr...

AC Power and Ground Issue 10 June 2005 45 CMC Power Switch ! CAUTION: CAUTION: The latch only removes DC power from the cabinet. Unseating the power supply removes AC power from the power supply, but not from the cabinet. To remove AC power from the cabinet, pull the AC power cord from the AC applia...

Installing and Cabling the Cabinets 46 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Connect Cabinet Grounds and Other Grounds The following additional grounding requirements must be met: ● The approved ground wire must be green, 6 AWG (#40) (16 mm 2 ), copper, stranded wire (th...

AC Power and Ground Issue 10 June 2005 47 Figure 11: Typical Cabinet Grounding Figure notes: 1. 6 AWG (#40) (16 mm 2 ) cabinet ground wire 2. 6 AWG (#40) (16 mm 2 ) ground wire to next cabinet 3. Single-point ground block 4. AC load center single-point ground5. 10 AWG (#25) (6 mm 2 ) wire to coupled...

Installing and Cabling the Cabinets 48 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Install Coupled Bonding Conductor The Coupled Bonding Conductor (CBC) provides for mutual inductance coupling between the CBC and the telephone cables that are exposed to lightning. The conducto...

AC Power and Ground Issue 10 June 2005 49 Figure 12: Routing AC Power Cords to a Power Distribution Unit Figure notes: 1. Cabinet AC power cord 2. Surge-protected AC power distribution unit (120 VAC systems) (optional) LI NE FA ULT GR OU N D OK A LW AY S ON POW ER PR OTEC TIO N pcdm5cmc RPY 011998 1...

Installing and Cabling the Cabinets 50 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Cable the System If there is more than one cabinet, you need to interconnect all the cabinets in the system. Install Processor Interface Cable — Cabinet AOnly and TDM/LAN Bus Terminator Figure 1...

Cable the System Issue 10 June 2005 51 Cable the Multi-Cabinet System — Wall-Mount Vertically Mounted System To cable a vertically-mounted multi-cabinet system: 1. Route the TDM/LAN bus cables through the cable trough. See Figure 14 . Figure 14: TDM/LAN Bus Cables and Terminators Figure notes: 1. TD...

Installing and Cabling the Cabinets 52 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Vertically and Horizontally Mounted System Only 1 horizontal TDM/LAN Bus cable is allowed per system. See Figure 15 . 1. Route the TDM/LAN bus cables through the cable trough. Figure 15: System ...

Install Main Distribution Frame (MDF) and External Modem Issue 10 June 2005 53 Install Main Distribution Frame(MDF) and External Modem Install the MDF ! CAUTION: CAUTION: The optional MDF is a special 110 cross-connect field and is smaller than standard 110 cross-connect hardware. Do not install sta...

Installing and Cabling the Cabinets 54 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Figure 16: Typical Bottom-Mount MDF and Modem Cable Routing Figure notes: 1. Main distribution frame (MDF)2. External modem 3. Processor interface cable (connect P2 to modem, connect J1 to cable...

Install Main Distribution Frame (MDF) and External Modem Issue 10 June 2005 55 Top-Mounted MDF Use this configuration when the cabinet is wall-mounted, and is near the floor. Do not use this configuration for cabinet A. Figure 17: Typical Top-Mount MDF Cable Routing To install a top-mounted MDF: 1. ...

Installing and Cabling the Cabinets 56 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Dual MDFs Use this configuration when mounting two MDFs. Figure 18: Preliminary Dual-Mount MDF Cable Routing Figure notes: 1. Main distribution frame (MDF)2. Connect cable 1 to slot 1 3. To exte...

Install Main Distribution Frame (MDF) and External Modem Issue 10 June 2005 57 To install two MDFs: 1. On the rear of the MDF, cut the cable tie securing the top 5 cables to the MDF mounting frame. 2. Mount the MDF to the bottom position on the right panel. See Figure 18: Preliminary Dual-Mount MDF ...

Installing and Cabling the Cabinets 58 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Install the External Modem The U.S. Robotics Sportster Model USR 33.6 EXT external modem is the recommended external modem. Avaya CMC1 Media Gateways operate with this modem set to the factory d...

Install Equipment Room Hardware Issue 10 June 2005 59 Circuit Pack Installation ! CAUTION: CAUTION: When handling circuit packs or any components of a DEFINITY System, always wear an authorized wrist ground strap. Connect the strap to the ground connector provided on the system cabinet. Note: Note: ...

Installing and Cabling the Cabinets 60 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Figure 20: Control Carrier Slot Layout Figure notes: 1. Line circuit pack slots 2. Trunk circuit pack slots scdmlft3 KLC 090700 5 10 1 2 3 4 6 1 2 T N 2182 B MAJ MIN ON OFF AMBER CARD IN USE RED...

Install Equipment Room Hardware Issue 10 June 2005 61 Table 5: Circuit Pack Installation Order (Loading) Function Apparatus Code Load From Notes Processor TN2402 Slot 1 in Cabinet A Tone Clock TN2182C Slot 2 in Cabinet A Call Classifier/ Tone Detector TN744E Slot 1 of Cabinet B If slot is not availa...

Ins ta ll Equipme n t Room H a rd ware Issu e 10 Jun e 2 005 6 3 Fi gure 21: Exampl e MDF Conn ecti ons widfccf3 KLC 020802 4 1 10 19 4 13 22 2 11 20 5 14 23 3 12 21 6 15 24 9 18 7 16 25 8 17 Port Tie Trunk 4 Port Tie Trunk w/ E&M Signaling Port Data Line 8 Port Digital 8 Port BRI 12 Port Hybrid...

Installing and Cabling the Cabinets 64 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Off-Premises Circuit Protection Protection from hazardous voltages and currents is required for all off-premises (out of building) trunks, lines, and terminal installations. Both over-voltage pr...

Install Equipment Room Hardware Issue 10 June 2005 65 Figure 22: Model 507B Sneak Fuse Panel Approximately 8 inches (20 cm) of horizontal wall space is required for each column of sneak fuse panels. Connector cables connect the network interface to the sneak fuse panel. Also, use 157B connecting blo...

Installing and Cabling the Cabinets 66 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Table 6 is a pinout of the cable wiring and associated fuse numbers. Table 6: Sneak Fuse Connector Pinout Connector Pin Numbers Pair/Fuse Number 26/1 1 27/2 2 28/3 3 29/4 4 30/5 5 31/6 6 32/7 7 ...

Install Equipment Room Hardware Issue 10 June 2005 67 Label the Main Distribution Frame Figure 23 shows the graphic symbols used on the supplied labels for the system, cross-connections, information outlets, and cables. To label the MDF: 1. Write the floor and building identification on each label a...

Installing and Cabling the Cabinets 68 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Set Up System Access For SAT commands, use a terminal emulation application, such as Avaya Native Configuration Manager or HyperTerminal. You can also use Avaya Site Administration, part of Avay...

Set Up System Access Issue 10 June 2005 69 Direct connection You can connect directly from the PC if it is 50 ft (15 m) or less from the Avaya CMC1 Media Gateway. To connect a PC directly: 1. Connect the equipment as shown in Figure 24 . ! CAUTION: CAUTION: For a DC-powered system, install an EIA 11...

Installing and Cabling the Cabinets 70 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Connecting through a data module If more than 50 ft (15 m) from the Avaya CMC1 Media Gateway, you can connect the PC through a data module. To connect a PC through a data module: 1. Connect the ...

Set Up System Access Issue 10 June 2005 71 Data module settings To set the data module for a PC connection: 1. Cycle the power to the data module. The unit performs a self test and displays its operating mode. 2. Observe the display. a. If the display reads DCE mode, proceed to the next section. b. ...

Installing and Cabling the Cabinets 72 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Testing hardware connections In the following table, find your data module and follow the instructions for testing and troubleshooting it. . Setting the operating mode To set the operating mode ...

Set Up System Access Issue 10 June 2005 73 4. Set the operating mode as described in the following table. 5. Disconnect the terminal from the data module and reconnect the data module to the system cabling. Setting the 7400B+ options To set the options on a 7400B+ data module: 1. Set the DIP switche...

Installing and Cabling the Cabinets 74 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Connecting by analog modem You can connect a PC/laptop to the Avaya CMC1 Media Gateway through a modem. To connect a PC with an analog modem: 1. Connect the equipment as shown in Figure 26 . Fig...

Installing and Cabling the Cabinets 76 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Set Ringing Option Figure 27: Ringing Option Selection To set the ringing option: 1. Check the ringing option for the country of installation (20 Hz, 25 Hz, or 50 Hz). See Figure 27 . 2. Set the...

Activate and Administer the System Issue 10 June 2005 77 Activate and Administer the System Note: Note: The Avaya CMC1 Media Gateway is a PPN cabinet only. Cabinet A is the control carrier and Cabinets B and C are port carriers. Power Up System Single Cabinet Installations To power up a single cabin...

Installing and Cabling the Cabinets 78 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways If you do not have a direct connection: 2. Go to the RFA website, and, following the instructions in the “Deliver to G3r/G3si/G3csi” chapter of the RFA Job Aid, deliver the License File to your ...

Activate and Administer the System Issue 10 June 2005 79 ● Hospitality (Basic) ● Service Observing To check customer options: 1. Type display system-parameters customer-options and press Enter. 2. Using the customer order, ensure that the optional features purchased by the customer (as shown by PEC ...

Installing and Cabling the Cabinets 80 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways 3. Set the country codes as needed in the following fields. Refer to Table 9: Country Codes on page 80 for the country codes. The United States country code (1) is shown in the example above. ● ...

Activate and Administer the System Issue 10 June 2005 81 Note: Note: Alarms appear in the Alarm Log when power is applied to the system before all equipment connecting to port circuit packs is installed. Some alarms are logged when power is applied, but resolve quickly. If no equipment is connected ...

Installing and Cabling the Cabinets 82 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Set Daylight Savings Rules You can set up to 15 customized daylight savings time rules. If you have telephone equipment in several different time zones, you can set up rules for each. A daylight...

Activate and Administer the System Issue 10 June 2005 83 Set Date and Time To set the date and time: 1. Enter set time and press Enter. Figure 31: Date and Time screen 2. In the Day of the Week: field, type the day of the week in English (Sunday through Saturday). See Table 10 for English day of the...

Installing and Cabling the Cabinets 84 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways 3. In the Month: field, type the current month in English (January through December). See Table 11 for English month names. 4. In the Day of the Month: field, type the day of month (1 through 31...

Activate and Administer the System Issue 10 June 2005 85 Circuit Pack Administration After the equipment is installed (including circuit packs), the circuit packs must be administered. Refer to Administrator’s Guide for Avaya Communication Manager for more information. The following describes genera...

Installing and Cabling the Cabinets 86 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways 2. If necessary, enter change terminal-parameters 603/302B1 to change the default system-level parameters and audio levels for these terminals. Note: Note: For information about changing the def...

Install and Wire Telephones and Trunks Issue 10 June 2005 87 Refer to Figure 21: Example MDF Connections on page 63 for punch-down information for common circuit packs. The figure shows the colors of the punch-downs and is best viewed from CD-ROM or on-line. After installing the hardware, the data f...

Installing and Cabling the Cabinets 88 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Analog Station or 2-Wire Digital Station Example This example is typical of the 2-wire digital stations,2-wire analog stations, analog CO trunks, DID trunks, and external alarms. See Figure 33 ....

Install and Wire Telephones and Trunks Issue 10 June 2005 89 To wire an analog tie trunk: 1. Before installing the Tie Trunk circuit pack, set the option switches as described in Chapter 2: Completing Installation and Cable Pinouts . 2. Install cross-connect jumpers to connect the pins from the Tie ...

Installing and Cabling the Cabinets 90 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways DS1 Tie Trunk Example DS1 tie trunks provide a 1.544 Mbps (T1) or 2.048 Mbps (E1) digital data service between 2 collocated systems or between the system and a data network. The following cables...

Install and Wire Telephones and Trunks Issue 10 June 2005 91 DS1 Tie Trunks Using T1 Channel Service Unit Figure 36 shows a DS1 tie trunk connected to an external T1 Channel Service Unit (CSU). A 120A2 enhanced Integrated Channel Service Unit (ICSU) can be used in place of a T1 external CSU. The CSU...

Installing and Cabling the Cabinets 92 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Figure 37: 3-Pair and 4-Pair Modularity Install Attendant Console — Optional To install a DCP attendant console: 1. Position the attendant console in the desired location and connect the modular...

Install and Wire Telephone Power Supplies Issue 10 June 2005 93 Dual Wiring of 2-Wire and 4-Wire Endpoints Do not simultaneously wire a 2-wire and 4-wire endpoint to the same equipment location in an MDF, even though they connect to different colored wire pairs. The system uses separate circuit pack...

Installing and Cabling the Cabinets 94 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Typical Adjunct Power Connections The following section describes typical adjunct power connections. Adjunct Power Adapter The 400B2 adapter is convenient for connecting local -48 VDC power to a...

Install and Wire Telephone Power Supplies Issue 10 June 2005 95 Figure 39: Example Adjunct Power Connections Auxiliary Power for an Attendant Console The nonessential functions of an attendant console and its optional 26A1 or 24A1 selector console derive power from an auxiliary power source. Provide...

Installing and Cabling the Cabinets 96 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Local and Phantom Power An attendant console’s maximum distance from the system is limited. See Table 13 . 1145B2 Power Supply The 1145B2 closet power arrangement provides an uninterruptible -48...

Install and Wire Telephone Power Supplies Issue 10 June 2005 97 Important Warning for 1145B2 Power Supply ! WARNING: WARNING: Important Safety Instructions follow. When operating this equipment, basic safety precautions must be followed to reduce the risk of fire, electric shock and personal injury,...

Installing and Cabling the Cabinets 98 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways ● Do not attempt to recharge batteries on your own. The batteries may leak corrosive electrolyte or explode. The 1145B2 power unit recharges the batteries safely. ● Remove the batteries if the p...

Installing and Cabling the Cabinets 100 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Figure 41: Expanded Power Distribution Unit Figure notes: 1. Wall Mounting Plate2. Second 1146B2 Power Distribution Unit3. “T” Cable (H600-347-G7) 4. First 1146B2 Power Distribution Unit 5. 114...

Install and Wire Telephone Power Supplies Issue 10 June 2005 101 Install the Wall-Mounting Plates The top plate is used for mounting the back-up battery. The bottom plate is used to mount the power supply and distribution units. The plates can be rack-mounted using standard rack-mounting brackets. S...

Installing and Cabling the Cabinets 102 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Install the Battery Mounting/Wiring Three types of back-up batteries are used. See Table 14: Back-Up Battery Rating on page 102 for the battery type and rating. To install the battery mounting/...

Install and Wire Telephone Power Supplies Issue 10 June 2005 103 To install the Expanded Power Distribution Unit: 1. Set the spacer bracket onto the mounting plate and secure with the #8-32 x 1/2-inch shoulder screws. The spacer bracket is not shown in the figure but is installed behind the top powe...

Installing and Cabling the Cabinets 104 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways 3. Check AC operation of the 1145B2 Power Supply by monitoring the LEDs: PASS: Green and yellow LEDs at the front of the unit should be lit together. Green means the power supply is providing p...

Install and Wire Telephone Power Supplies Issue 10 June 2005 105 Figure 42: Typical Wiring to a Telephone Figure notes: 1. Power Supply Kit2. 2.5, 5.0, or 8.0 Amp Hour Battery3. 1146B2 Distribution Unit4. 1145B2 Power Supply5. Circuits 1-166. Circuits 17-327. Port Circuit 8. Main Distribution Frame9...

Installing and Cabling the Cabinets 106 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Reset LEDs on Power Distribution Unit A red LED next to any of the 32 power output connectors indicates a short circuit in the building wiring or the terminal equipment. To reset the LED: 1. Di...

Install and Wire Telephone Power Supplies Issue 10 June 2005 107 ● This product can be hazardous if immersed in water. To avoid the possibility of electrical shock, do not use it near water. ● The 1152A1 PDU contains components sensitive to electrostatic discharge. Do not touch the circuit boards un...

Installing and Cabling the Cabinets 108 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Connect the 1152A1 PDU ! CAUTION: CAUTION: The 1152A1 PDU has no ON/OFF switch. To connect or disconnect power to the 1152A1 PDU, simply insert or remove the power cable from the AC power recep...

Install and Wire Telephone Power Supplies Issue 10 June 2005 109 For Data-In ports connect the Ethernet cable leading from the Ethernet Switch/Hub to the Data port. For Data & Power Out ports connect the Ethernet cable leading to the telephone or other end device to the corresponding Data & ...

Installing and Cabling the Cabinets 110 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways ● It’s power requirements are consistent with the 1152A1 PDU voltage and power ratings. Refer to Appendix B in the user’s guide that comes with the unit for voltage and power ratings. To connec...

Install and Wire Telephone Power Supplies Issue 10 June 2005 111 ● Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it. ● Do not overload wall outlets and extension cords as this can result in the risk of line or electric...

Installing and Cabling the Cabinets 112 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Figure 45: Connectors on the P333T-PWR switch 2. Insert the other end of the power cord into a nonswitched electrical outlet or the connector on the BUPS. The unit powers up and performs a self...

Install and Wire Telephone Power Supplies Issue 10 June 2005 113 1151B1 and 1151B2 Power Supplies The 1151B1 and 1151B2 power supplies are a local power supply. The telephones or consoles connect directly to them through an RJ45 connector. The 1151B2 has a battery backup. These power supplies comply...

Connect External Alarms and Auxiliary Connections Issue 10 June 2005 115 Figure 46: 1151B2 Power Supply — Front Connect External Alarms and Auxiliary Connections Note: Note: The AUX connector is part of the Processor Interface cable assembly (J1). Alarm Input Alarms can be generated on adjunct equip...

Installing and Cabling the Cabinets 116 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Alarm Output The system provides a relay contact that can operate a customer-provided alarm, such as a light or bell. The circuitry and power source are customer- provided. The alarm device mus...

Telephone Pin Designations Issue 10 June 2005 117 Telephone Pin Designations Table 22 provides port circuit pack and telephone pin designations. Table 22: Port Circuit Pack and Telephone Pin Designations Pin on Modular Plug 4-wire; 302D, 8400-Series, 603E, 9403, 9434 2-wire; 302D, 8400-Series, 603E,...

Installing and Cabling the Cabinets 118 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways CAMA/E911 Installation Configuration The CAMA/E911 feature will only work in conjunction with TN429D CO trunk circuit packs (or later suffix). Port Networks (PNs) that include TN429D circuit pa...

CAMA/E911 Installation Issue 10 June 2005 119 Figure 47: CAMA Trunk Group form (page 1) 2. On the Trunk Group screen (page 1), in the Group Type: field, enter cama. 3. In the Group Name: field, enter the desired name. 4. In the TAC: field, enter the desired trunk access code. 5. In the Outgoing Disp...

Installing and Cabling the Cabinets 120 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Figure 49: Group Member Assignments form (page 5) 9. On the Group Member Assignments screen, in the Port field, add the trunk members and press Enter when finished. 10. At the prompt, type chan...

CAMA/E911 Installation Issue 10 June 2005 121 Figure 50: Feature Access Code (FAC) form (page 1) 11. The Feature Access Code (FAC) screen (page 1) appears. 12. In the Auto Route Selection (ARS) Access Code 1: field, administer the ARS access code (in the example above, type 9) and press Enter (must ...

Installing and Cabling the Cabinets 122 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Figure 51: ARS Digit Analysis Table 14. On ARS Digit Analysis Table screen appears. In the Dialed String field, in the first empty row, enter 11. 15. In the Total Mn field, enter 2. 16. In the ...

CAMA/E911 Installation Issue 10 June 2005 123 23. In the Call Type field, enter emer and press Enter. 24. At the prompt, type change route-pattern <number> (the route pattern to be changed; in the example below, the route pattern is 11) and press Enter. Figure 52: Route Pattern form (Page 1) 2...

Installing and Cabling the Cabinets 124 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Figure 53: Route Pattern form (page 1) 29. On the Route Pattern screen, in Grp. No . field, type the CAMA trunk group number and press Enter. 30. In the FRL field, type 0. Note: Note: For the f...

CAMA/E911 Installation Issue 10 June 2005 125 Figure 54: CAMA Numbering Format form 33. In the CAMA Numbering - E911 Format screen (page 1), in System CESID Default: field, enter your own system default and press Enter. This is the number outpulsed when the extension code is not found in the CAMA Nu...

Installing and Cabling the Cabinets 126 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Figure 55: Class of Restriction form (page 1) 36. On the Class of Restriction screen (page 1), in the Calling Party Restriction: field, type none and press Enter. 37. Type Save Translation and ...

Install the BRI Terminating Resistor Issue 10 June 2005 127 ! CAUTION: CAUTION: Observe the following cautions when installing the terminating resistor block (440A4 or 110RA1-12): ● Never install telephone wiring during a lightning storm. ● Never install telephone jacks in wet locations unless the j...

Installing and Cabling the Cabinets 128 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Closet Mounted (110RA1-12) The 110RA1-12 terminating resistor block consists of twelve 2-pair circuits and provides the 100 Ohm termination used for ISDN-BRI circuits. Figure 57 shows the wirin...

Install Multi-point Adapters Issue 10 June 2005 129 Figure 58: Typical Installation of Terminating Resistor Block For point-to-point wiring, the top row connects to the blue station field. The pair connects from the 110RA1-12 to the standard 4-pair circuit. Pair 1 from the 110RA1-12 is connected to ...

Install Multi-point Adapters Issue 10 June 2005 131 367A Adapter The 367A adapter provides fanout for up to 7 terminals. See Figure 60 . Figure 60: Wiring Diagram of 367A Adapter Figure notes: 1. Jack 12. Jack 2 3. Jack 84. 367A adapter 3 1 2 8 8 8 7 7 7 6 6 6 5 5 5 4 4 4 3 3 3 2 2 2 1 1 1 4

Installing and Cabling the Cabinets 132 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Basic Multi-point Installation Distances Figure 61 provides cabling information for fanout of ISDN-BRI multi-point installations. In Figure 61 , the terminating resistor is located in the satel...

Install Off-Premises Station Wiring Issue 10 June 2005 133 Install Off-Premises Station Wiring The cabling for off-premises stations is provided by the local telephone company. These stations can appear on any of the RJ21X network interfaces provided for the CO trunks. ! CAUTION: CAUTION: Use only a...

Install Off-Premises Station Wiring Issue 10 June 2005 135 Figure 63: Connections to 24 Out-of-Building Telephones Circuit Protectors Carbon block, or equivalent protection is required at both building entrances. Also sneak current protection is required. Protection can be provided by a 4-type prote...

Installing and Cabling the Cabinets 136 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways The maximum range of out-of-building analog telephones (500-, 2500-, or 7100-types) connected to an analog line circuit pack should be such that the maximum loop resistance does not exceed 1300...

Install Off-Premises Station Wiring Issue 10 June 2005 137 When possible, all new and reused wiring installations should use blocks that accept the standard 5-pin plug-in 4C3S-75 protector. However, this may not be cost-effective in some cases. For these installations, the ITW Linx protector may be ...

Installing and Cabling the Cabinets 138 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Install Emergency Transfer Unit andAssociated Telephones Note: Note: Install only 1 emergency transfer power panel per system. Emergency transfer capability is provided by an 808A Emergency Tra...

Install Emergency Transfer Unit and Associated Telephones Issue 10 June 2005 139 Figure 64: 808A Emergency Transfer Panel 3. Locate the circuit start selection switches. See Figure 64: 808A Emergency Transfer Panel on page 139. These are the first 10 two-position switches on the left side of the 808...

Installing and Cabling the Cabinets 140 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways . 4. Connect a 25-pair cable between the male RJ21 25-pair connector on the 808A and the yellow field on the MDF. Table 26: Pin Assignments for 25-Pair Connector on 808A on page 141 shows the p...

Installing and Cabling the Cabinets 142 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways 13 G-BK RTC4 Ring-PBX Trunk Circuit 4 39 BK-BR TTK4 Tip-CO Trunk Circuit 4 14 BR-BK RTK4 Ring-CO Trunk Circuit 4 40 BK-S TLC4 Tip-PBX Line Port 4 15 S-BK RLC4 Ring-PBX Line Port 4 41 Y-BL TST4 ...

Install Emergency Transfer Unit and Associated Telephones Issue 10 June 2005 143 9. Check the system for emergency transfer operation as follows: a. Place the test switch (switch 12) in the ACTIVATED position. b. The power LED should be OFF. c. Verify there is dial tone on all emergency transfer set...

Installing and Cabling the Cabinets 144 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Figure 66: Connections for Telephone Used for Emergency Transfer and as Normal Extension Install Telephone for Power Transfer Unit Trunk/Auxiliary Field: Telephone Used Only for Emergency Trans...

Install Emergency Transfer Unit and Associated Telephones Issue 10 June 2005 145 4. Connect the ST leads on the yellow emergency transfer row/connecting block for each emergency transfer telephone to the ST terminal appearance in the yellow trunk/auxiliary field. The ST terminal leads should be term...

Installing and Cabling the Cabinets 146 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Connect Modem to Telephone Network To connect a modem to the telephone network: 1. Cross-connect the network jack on the modem to the network interface (via a 103A or modular wall jack). See Ta...

Connect Modem to Telephone Network Issue 10 June 2005 147 External Modem Option Settings The U.S. Robotics Sportster Model USR 33.6 EXT external modem is the recommended external modem. A locally obtained, type-approved external modem may be used. Contact your Avaya Inc. representative for informati...

Installing and Cabling the Cabinets 148 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways 5. Set the Modem Connection: field to external if a modem is installed. Set the field to none if no modem is installed. This field must be administered or alarms will be generated. Note: Note: ...

Connect Modem to Telephone Network Issue 10 June 2005 149 Enable Error Control Turns on the V.42 LAPM and MNP error control protocols. The field has a blank default of 6 characters. The Paradyne products use the command \N5 to enable V.42/MNP/Buffer error control while the Intel product uses \N3 to ...

Issue 10 June 2005 151 Chapter 2: Completing Installation and Cable Pinouts System Administration Note: Note: Some of the interface units used between the system and other types of equipment require specific configuration settings and administration for each application. Refer to the user’s guide fo...

Completing Installation and Cable Pinouts 152 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Enable Alarm Origination to INADS No External Modem Installed (or No Alarm Origination to INADS) To enable alarms when no external modem is present: 1. Type change system-parameters maint...

Alarms and Reporting Issue 10 June 2005 153 Note: Note: ART is not accessible from the public internet (outside the Avaya intranet firewall). To register the switch for maintenance: 1. At your laptop/PC, direct your browser to this URL: http://art.dr.avaya.com/ARTstart.cgi You can also save this URL...

Completing Installation and Cable Pinouts 154 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways 6. In the Product Type field choose DEFINITY for the following products: 7. Click on the Start Product Registration button. If the data you have entered matches a Maestro database record,...

Alarms and Reporting Issue 10 June 2005 155 12. In the Data Lock field, choose: ● YES for products with ASG enabled ● NO for all others 13. In the Dialing Type field choose the dialing type that the product will use to report alarms: ● DON’T CHANGE to leave the product’s dialing type unchanged ● TON...

Completing Installation and Cable Pinouts 156 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Place a Test Call To place a test call: 1. From any telephone connected to a digital line circuit pack, call any nearby telephone connected to an analog line circuit pack. 2. Verify that ...

Installation Completion Issue 10 June 2005 157 To set the neon voltage ring ping: 1. Call a telephone with a neon message indicator and leave a message. 2. Check for “ring ping” (single ring pulse) each time the lamp flashes (approximately every 3 seconds). 3. Adjust the control clockwise in small i...

Completing Installation and Cable Pinouts 158 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways TN760E Tie Trunk Option Settings The TN760E Tie Trunk circuit pack interfaces between 4 tie trunks and the TDM bus. Two tip and ring pairs form a 4-wire analog transmission line. An E and...

TN760E Tie Trunk Option Settings Issue 10 June 2005 159 Figure 69: TN760E Tie Trunk Circuit Pack (Component Side) Table 33: TN760E Option Switch Settings and Administration Installation Situation Preferred Signaling Format E&M/SMPLXSwitch Prot/UnprotSwitch AdministeredPort Circumstance To System...

Completing Installation and Cable Pinouts 160 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways TN464HP and TN2464CP Option Settings The TN464HP DS1/E1 Interface - T1/E1 circuit pack interfaces between a 24- or 32-channel Central Office/ISDN or tie trunk and the TDM bus. Note: Note:...

Completing Installation and Cable Pinouts 162 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Connector and Cable Diagrams — Pinout Charts See Table 35 for typical lead designations. The circuit packs and auxiliary equipment are classified as shown in the following tables. Table 3...

Connector and Cable Diagrams — Pinout Charts Issue 10 June 2005 163 22 BL-BK 11 012 23 BK-O 37 113 24 O-BK 12 013 25 BK-G 38 302 26 G-BK 13 202 27 BK-BR 39 303 28 BR-BK 14 203 29 BK-SL 40 304 30 SL-BK 15 204 31 Y-BL 41 305 32 BL-Y 16 205 33 Y-O 42 306 34 O-Y 17 206 35 Y-G 43 307 36 G-Y 18 207 37 Y-B...

Connector and Cable Diagrams — Pinout Charts Issue 10 June 2005 165 Processor Interface Cable Pinout Table 36 shows the pinout for the Processor Interface Cable. Table 36: Processor Interface Cable Pinout Signal Name Processor (P1) (Amphenol Connector) AUX (J1) TERM (J3) DCE (J2) Modem (P2) ACC48A 4...

Completing Installation and Cable Pinouts 166 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways CDR-CTS 49 5 CDR-DCD 24 8 CDR-DSR 12 6 CDR-DTR 37 20 CDR-GRD 23 1 & 7 CDR-RXD 36 3 3 CDR-TXD 48 2 2 GRD 25, 50 1-7, 11-17, 44-46 1, 7 1, 7 1, 7 Table 36: Processor Interface Cable Pin...

Completing Installation and Cable Pinouts 170 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways TXR.4 14 O-R 07 008 PXT.4 15 R-G 33 109 PXR.4 16 G-R 08 009 5 TXT.5 17 R-BR 34 110 TXR.5 18 BR-R 09 010 PXT.5 19 R-SL 35 111 PXR.5 20 SL-R 10 011 6 TXT.6 21 BK-BL 36 112 TXR.6 22 BL-BK 11...

Connector and Cable Diagrams — Pinout Charts Issue 10 June 2005 171 Table 40 shows the pinout for the TN793CP 24-Port Analog Line circuit pack. Table 40: TN79B3 Analog Line Circuit Pack Pinout Port Signal Cross-Connect Pin Color Amphenol Pin Backplane Pin 1 T.1 1 W-BL 26 102 R.1 2 BL-W 01 002 2 T.2 ...

Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI 178 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways 7-digit dial plan expansion The upgrade automatically converts the old Uniform Dial Plan forms to the new forms, which are discussed compl...

Read This First Issue 10 June 2005 179 Translation Card Upgrade Procedures Releases 6, 7, and 8 formatted translation cards are compatible for read-only operations. New formatted translation cards are shipped with each upgrade. Usable Circuit Packs Every port or control circuit pack used in the upgr...

Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI 180 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Task Table Table 43 provides the high-level tasks to perform the upgrades in this chapter. Refer to the appropriate page for instructions ...

Task Table Issue 10 June 2005 181 Pre-upgrade checklist In order to be properly prepared for the installation, have the items listed in Table 44 ready. Restore Announcements (if necessary) 201 Check SPE 202 Install translation card 202 Save Translations (post-upgrade) 202 Save Announcements (if nece...

Task Table Issue 10 June 2005 183 Go to the RFA Website The Remote Feature Activation (RFA) website automates some of the upgrade procedures, including generating a License File. 1. At your laptop/PC browser, go to the http://rfa.avaya.com Website: 2. Using your SSO, log in to the RFA website. 3. Fo...

Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI 184 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways If you have problems with RFA If you get an error message that a hardware serial number is not in the SAP database, you must call the RFA ...

Task Table Issue 10 June 2005 185 Pre-upgrade administration changes You must make the administration changes listed in Table 46 prior to the upgrade: Remove Print Messages Feature Access Code Remove the value from the Print Messages Access Code field on the Feature Access Code (FAC) form ( Figure 7...

Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI 186 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Figure 71: Feature Access Code form Remove print-msgs buttons If any of the Button Assignments are administered as print-msgs (print messa...

Task Table Issue 10 June 2005 187 Figure 72: Station form Figure 73: Attendant Console form change station 1014 Page 3 of X STATION SITE DATA Room: _______ Headset? n Jack: ___ Speaker? n Cable: ___ Mounting: d Floor: _______ Cord Length: 0_ Building: _______ Set Color: _____ ABBREVIATED DIALING Lis...

Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI 188 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Remove MSA node names Remove all MSA node names from the MSA Names field on the Audix-MSA Node Names form ( Figure 74 ). Figure 74: AUDIX-...

Task Table Issue 10 June 2005 189 Remove MET station administration If the field value in the Type field on the Station form ( Figure 76 ) is ● 10MET ● 20MET ● 30MET you must remove these stations from administration. These Multi-Button Electronic Telephone (MET) stations are no longer supported and...

Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI 190 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Verify System Status To verify system status: 1. Type display alarms and press Enter. If the system is not alarm-free, take the needed cor...

Task Table Issue 10 June 2005 191 3. Type neither in the Alarm Origination to OSS Numbers field and press Enter. Note: Note: Disabling alarm origination prevents the system from generating alarms, thus preventing unnecessary trouble tickets. For some DEFINITY ECS software versions, set the Cleared A...

Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI 192 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Save Announcements (if necessary) Note: Note: The TN750C and TN2501AP Integrated Announcement circuit packs store announcements in nonvola...

Task Table Issue 10 June 2005 193 2. Insert the Avaya Communication Manager media (orange card) into the new TN2402 processor circuit pack slot. Note: Note: In most cases the orange card will not be on-site and the upgrade performed using the pre-loaded Avaya Communication Manager on the TN2402 Proc...

Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI 194 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Installation (direct connection) If you have a direct connection between the RFA and the switch, do the following: 1. Go to the RFA websit...

Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI 196 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Verify the Upgrade To verify the upgrade: 1. Type status system 1 and verify that the system is in a normal state. 2. Type display alarms ...

Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI 198 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways 3. Type your ART User Name and Password in the indicated fields. Note: Note: ART user IDs and passwords are unique to ART, and are not the...

Task Table Issue 10 June 2005 199 8. Verify the information in the Customer Name and Customer Address fields. Note: Note: If the information is not what you expected, ensure that you entered the customer’s FL/Sold-To number correctly (Step 4 above). If you entered an incorrect number: a. Click on th...

Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI 200 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways 13. In the Dialing Type field choose the dialing type that the product will use to report alarms: ● DON’T CHANGE to leave the product’s di...

Task Table Issue 10 June 2005 201 Check Customer Options To check customer options: 1. Type display system-parameters customer-options and press Enter. 2. Ensure that the G3 version: field is V11 . 3. If the customer was using Supplementary Services Protocol b or d on an ISDN-PRI trunk group before ...

Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI 202 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Check SPE Type status system 1 and press Enter. Install translation card Replace the original translation card with the new ATA flashcard....

DEFINITY AUDIX Power Procedures Issue 10 June 2005 203 DEFINITY AUDIX Power Procedures Power Down the AUDIX System A yellow caution sticker on the system’s power unit notifies technicians to shut down the DEFINITY AUDIX System prior to powering down the system. To power down the AUDIX system: 1. Log...

Issue 10 June 2005 205 Chapter 4: Upgrading R9csi/R10csi/Communication Manager 1.x/2.x to Avaya Communication Manager2.2 on an Avaya DEFINITY Server CSI This chapter provides the information on upgrading from a DEFINITY Enterprise Communication Server (ECS) Release 9csi/10csi or Communication Manage...

Upgrading R9csi/R10csi/Communication Manager 1.x/2.x to Avaya Communication Manager 2.2 on an 206 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Customers upgrading to Avaya Communication Manager can migrate to the 6-/7-digit dial plan or not: ● Customers who want to migrate to t...

Task table Issue 10 June 2005 207 Usable circuit packs Every circuit pack must conform to the minimum usable vintage requirements for that system. At a presale site inspection, the remediation process checks the vintages of existing circuit packs to be reused. Replace all unusable vintage circuit pa...

Task table Issue 10 June 2005 211 Go to the RFA website The Remote Feature Activation (RFA) website automates some of the upgrade procedures, including generating a License File. 1. At your laptop/PC browser, go to the http://rfa.avaya.com Website: 2. Using your SSO, log in to the RFA website. 3. Fo...

Upgrading R9csi/R10csi/Communication Manager 1.x/2.x to Avaya Communication Manager 2.2 on an 212 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways If you do not have a direct connection between RFA and the switch and you are upgrading from Release 9 to Avaya Communication Manager: ...

Task table Issue 10 June 2005 213 Pre-upgrade administration changes You must make the administration changes listed in Table 50 prior to upgrading to Avaya Communication Manager: APAC RTAC Direct and Business Partners +65-6872-8686 CALA ● Mexico TAC ● Brazil TAC ● Columbia TAC ● Argentina TAC ● Mex...

Upgrading R9csi/R10csi/Communication Manager 1.x/2.x to Avaya Communication Manager 2.2 on an 214 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Remove Print Messages Feature Access Code Remove the value from the Print Messages Access Code field on the Feature Access Code (FAC) f...

Task table Issue 10 June 2005 215 Figure 78: Station form Figure 79: Attendant Console form change station 1014 Page 3 of X STATION SITE DATA Room: _______ Headset? n Jack: ___ Speaker? n Cable: ___ Mounting: d Floor: _______ Cord Length: 0_ Building: _______ Set Color: _____ ABBREVIATED DIALING Lis...

Task table Issue 10 June 2005 217 Figure 81: Processor Channel Assignment form Remove MET station administration If the field value in the Type field on the Station form ( Figure 82 ) is ● 10MET ● 20MET ● 30MET you must remove these stations from administration. These Multi-Button Electronic Telepho...

Upgrading R9csi/R10csi/Communication Manager 1.x/2.x to Avaya Communication Manager 2.2 on an 220 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Check link status To check link status: 1. Enter display communication-interface links and press RETURN. 2. Note all administered links...

Task table Issue 10 June 2005 221 Save announcements (if necessary) Note: Note: The TN750C and the TN2501AP Integrated Announcement circuit packs store announcements in nonvolatile memory; saving the announcements to a flashcard is optional. To save announcements: 1. If the PPN contains a TN750/B An...

Task table Issue 10 June 2005 223 Installation (no direct connection) If you do not have a direct connection between RFA and the switch: 1. Go to the RFA website, and, following the instructions in the “Deliver to G3r/G3si/G3csi” chapter of the RFA Job Aid, deliver the License File to your laptop/PC...

Upgrading R9csi/R10csi/Communication Manager 1.x/2.x to Avaya Communication Manager 2.2 on an 224 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways To set daylight savings rules: 1. Type change daylight-savings-rules and press RETURN. Note: Note: The default daylight savings rule is...

Upgrading R9csi/R10csi/Communication Manager 1.x/2.x to Avaya Communication Manager 2.2 on an 226 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Enable scheduled maintenance To enable scheduled maintenance: 1. Type change system-parameters maintenance and press RETURN. 2. Ensure ...

Task table Issue 10 June 2005 229 15. In the Alarm Destination field, choose ● DON’T CHANGE to leave the product’s currently-administered alarm origination number unchanged (the common choice for upgrades). ● SET NUMBER TO and type the complete alarm destination telephone number, including any diali...

Upgrading R9csi/R10csi/Communication Manager 1.x/2.x to Avaya Communication Manager 2.2 on an 230 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Restore announcements If the system contains a TN750/B Announcement circuit pack: 1. Type restore announcements and press RETURN to cop...

Issue 10 June 2005 231 Chapter 5: Adding or Removing Hardware This chapter details the information required to install additional port hardware and other equipment associated with upgrading an existing system. For more information about installing adjuncts and peripheral devices, refer to Installati...

Adding or Removing Hardware 232 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways During this firmware download process, a firmware image is installed on a circuit pack in three steps: 1. The image is copied from an Avaya server over the Web to a local “staging area” — a PC or serve...

Upgrade Firmware on Programmable Circuit Packs Issue 10 June 2005 233 IP Media Processor TN2302AP 3 Target DIG-LINE (2-wire) TN2214CP Target TN2224CP Target Maintenance/Test TN771DP Target UDS1 TN464GP/HP Target TN2464BP/CP Target TN2313AP Target 1. The TN799C C-LAN circuit pack can be the source fo...

Adding or Removing Hardware 234 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways This section describes the procedures for either a self or C-LAN-distributed firmware download. These procedures help you determine which method to use. The main differences between the two methods are...

Upgrade Firmware on Programmable Circuit Packs Issue 10 June 2005 235 Verify hardware/software requirements Make sure you know which download procedure to use and that you have all the hardware and software that is necessary to proceed. ● Given the type of target circuit pack to be upgraded, choose ...

Adding or Removing Hardware 236 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Note: Note: Some GUI-based FTP applications are incompatible with Avaya Communication Manager. Command-line FTP applications launched from a DOS prompt or UNIX shell work best. If you need to distribut...

Upgrade Firmware on Programmable Circuit Packs Issue 10 June 2005 237 Get circuit pack information To get circuit pack information: 1. Type list configuration all and press Enter to access the System Configuration screen. 2. Look for the target circuit pack(s). If the suffix in the Code field does n...

Adding or Removing Hardware 238 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways 7. Determine the IP address of the source circuit pack. You can either ask the data systems administrator or type the following commands: a. Type display ip-interfaces. Find the source circuit pack’s S...

Upgrade Firmware on Programmable Circuit Packs Issue 10 June 2005 239 FTP the image file to source Use the following steps, which are generic to most FTP programs, to FTP the image file to the source. 1. From the computer where the local staging area is, bring up a DOS interface or UNIX/Linux shell....

Adding or Removing Hardware 240 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Table 54: Firmware Download fields and descriptions Field Description Notes Source Board’s Location Type the UUCSS address of the source circuit pack. For a self download, the same board is the source ...

Upgrade Firmware on Programmable Circuit Packs Issue 10 June 2005 241 Remove Image File After Successful Download Type y if you want the procedure to automatically remove the new firmware image file [default]. Type n if you do not want the new firmware image file removed. At the completion of a succ...

Upgrade Firmware on Programmable Circuit Packs Issue 10 June 2005 243 3. Press Enter to submit the schedule. If you set the Schedule Download field to n, the download starts as soon as you submit the schedule. Note: Note: If you are scheduling firmware downloads for a circuit pack that is designated...

Adding or Removing Hardware 244 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways 1. Type status firmware download and press Enter to display the Status Firmware Download screen. If this form is blank, the download has completed; go to Step 3. 2. Check the St (status) field immediat...

Upgrade Firmware on Programmable Circuit Packs Issue 10 June 2005 245 Reseat VAL circuit pack For TN2501AP (VAL) circuit packs only, reseat the TN2501AP to reset the board after the download is complete. ! CAUTION: CAUTION: If you do not reseat the TN2501AP, then the pack runs using old firmware. ! ...

Adding or Removing Hardware 246 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Troubleshooting firmware downloads This section contains these troubleshooting subsections: ● Aborting a firmware download on page 246 ● Testing firmware download on page 246 ● Backing out of a firmwar...

Upgrade Firmware on Programmable Circuit Packs Issue 10 June 2005 247 2. Look in the Result field for FAIL/PASS conditions. The Result field in the screen shows PASS, indicating a successful test of the firmware download circuitry. If the Result field shows FAIL, refer to the Maintenance for Avaya D...

Adding or Removing Hardware 248 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways 3. Check the Date and Timestamp fields to determine whether to revert back to a previous image. In the following example, we are reverting back to Image 2, because it has the older date and time stamp....

Install TN464HP/TN2464CP with Echo Cancellation Issue 10 June 2005 249 6. Type get boot-image UUCSS to check the status of the firmware images on the target circuit pack. 7. Ensure that both the Active Image and the Reboot Image fields are as you expect. Install TN464HP/TN2464CP withEcho Cancellatio...

Install TN464HP/TN2464CP with Echo Cancellation Issue 10 June 2005 251 4. Type [add | change] ds1 UUCSS and press Enter. 5. On the DS1 Circuit Pack screen, set the Echo Cancellation? field to y. When set to y, 2 new fields display: EC Direction: and EC Configuration: . ● If you know the echo is comi...

Adding or Removing Hardware 252 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways 7. If the echo still exists, set the EC Configuration: field to 1, 2, or 3, then test the voice quality. These settings provide help for the following scenarios: ● Setting 1 rapidly minimizes echo when...

Add DID Trunks Issue 10 June 2005 253 Add DID Trunks Requirements Two circuit packs presently support Direct Inward Dial (DID) trunks: the TN753 DID trunk circuit pack and the TN797 Combination Circuit pack. Each can support up to 8 DID trunks. Installation To add DID trunks: 1. Determine the port a...

Adding or Removing Hardware 254 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Installation To add tie trunks: 1. Determine the port assignment of the trunk from the trunk group screen. 2. Install the tie trunk or an international tie trunk circuit pack in assigned carrier slot (...

Add DS1 Tie and OPS Issue 10 June 2005 255 Add DS1 Tie and OPS The TN2313AP DS1 Tie Trunk and TN767B (or later) DS1 Interface circuit packs provide connections to a 1.544 Mbps DS1 facility (T1) as 24 independent 64 Kbps trunks. The TN2313AP DS1 Tie Trunk, TN767B (or later) DS1 Interface, and TN464HP...

Adding or Removing Hardware 256 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Add Speech Synthesis The Speech Synthesizer circuit pack is required when the Voice Message Retrieval, Automatic Wakeup, or Do Not Disturb features are activated. The circuit pack does not require admi...

Add Pooled Modem Issue 10 June 2005 257 ! CAUTION: CAUTION: The L5 and L7 power supplies look identical. Check the label to be sure you have the L7 before installing. To add a pooled modem: 1. Determine the port assignment of the circuit packs to be added (if required). 2. Install the appropriate ci...

Adding or Removing Hardware 258 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Settings for Modem Connected to the DataTerminal Equipment (DTE) To administer a modem connected to data terminal equipment: 1. Type add station next and press Enter. 2. Type 2500 in the Type field. 3....

Add Integrated Announcements/TN2501AP Issue 10 June 2005 259 Announcement File Specifications The TN2501AP circuit pack, Voice Announcement over LAN (VAL), requires that announcement files are in the following .wav formats: ● CCITT A-Law or CCITT µ-Law companding format (do not use PCM) ● 8KHz sampl...

Adding or Removing Hardware 260 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Figure 84: VAL configuration options Hardware specifications The following table contains a list of the required VAL hardware. To establish LAN connections the TN2501AP circuit pack requires a ● Backpl...

Add Integrated Announcements/TN2501AP Issue 10 June 2005 261 Backplane Adapter Figure 85 shows the Backplane Adapter. Figure 85: Backplane Adapter (Comcode 848525887) LAN cable The TN2501AP circuit pack does not include cables to connect the circuit pack to your LAN. The following table lists the ca...

Adding or Removing Hardware 262 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Switch administration before hardware installation Before inserting the circuit pack into a carrier, an Avaya representative must administer the VAL customer options. Before installing the hardware, ch...

Add Integrated Announcements/TN2501AP Issue 10 June 2005 263 Note: Note: If the TN2501AP or TN750 circuit packs are at the system limit and you insert a VAL circuit pack, the red LED on that circuit pack stays on, indicating that the system does not accept it. 3. Connect the Backplane Adapter ( Figu...

Add Integrated Announcements/TN2501AP Issue 10 June 2005 265 Figure 88: IP Interfaces screen (change ip-interfaces) 2. Set the Enable Eth Pt field to y. 3. Set the Type field to VAL. 4. Type the circuit pack location in the Slot field (UUCSS). In the example above the slot is 01C08, meaning Cabinet ...

Add ISDN—PRI Issue 10 June 2005 267 Test the IP connections Use the ping and status link commands to test the new IP connections that you have administered. Add ISDN—PRI North American To add ISDN-PRI trunks in North America: 1. Install a TN767E (or later) DS1 or a TN464HP DS1/E1 circuit pack for a ...

Add Packet Bus Support Issue 10 June 2005 269 Add Packet Bus Support Disable Alarm Origination To disable alarm origination: 1. Type change system-parameters maintenance and press Enter. 2. Set the Alarm Origination Activated field to n. ! CAUTION: CAUTION: If you do not disable Alarm Origination, t...

Adding or Removing Hardware 270 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Administer the Bus Bridge 1. Type change system-parameters maintenance and press Enter. 2. On Page 2, Type y in the PKTINT 2 field. 3. Choose the port bandwidths or use the default and submit the form....

Add CallVisor ASAI Issue 10 June 2005 271 Add CallVisor ASAI Enable ASAI option To enable the ASAI option: 1. On the System-Parameters Customer-Options screen, disable the Calling Party Number/ Billing Number (CPN/BN) option, and enable the CallVisor ASAI Interface option. 2. Enable the Packet Bus A...

Add TTC Japanese 2-Mbit Trunks Issue 10 June 2005 273 Add TTC Japanese 2-Mbit Trunks The TN2242 Japan 2-Mbit trunk interconnects to other vendor equipment in Japan as well as to other switches through the Time Division Multiplexor (TDM). Installing the trunk To install the trunk: 1. Determine the po...

Adding or Removing Hardware 274 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Meanwhile, the data link interface (between the processor and the physical signaling link) is provided by (or through) a TN799DP Control-LAN circuit pack. In some configurations, the TN799DP passes the...

Add DCS Interface Issue 10 June 2005 275 Install Cables Install cable from the cabinet to a hub or 110 (purple) wall field as required. Connect the 259A connector to the port slot containing the C-LAN circuit pack. See Figure 90 . For a pinout of TN799C, see Table 57: TN799C Pinout on page 276. Figu...

Adding or Removing Hardware 276 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Enter Added Translations To administer DCS: 1. Type display system-parameters customer-options and press Enter. Ensure that the DCS field is y. 2. Administer the other required translation data using t...

Adding or Removing Hardware 278 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Add Radio Controller For information on installing and administering the TN789B Radio Controller, refer to DEFINITY Wireless Business System Installation and Test. Add IP Solutions Avaya offers several...

Add IP Solutions Issue 10 June 2005 279 Preparing for Installation and Upgrade In addition to the TN2302AP IP Media Processor, you must also install and administer a C-LAN circuit pack (TN799DP). For C-LAN administration, refer to Administration for Network Connectivity for Avaya Communication Manag...

Adding or Removing Hardware 280 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Check your shipment When your shipment arrives, check the contents as follows (see Table 58: Required Hardware on page 280): 1. Inspect the shipping carton for damage before opening it. If the box is d...

Add IP Solutions Issue 10 June 2005 281 Figure 91: TN2302AP Amphenol Adapter Installing the TN2302AP IP Media Processor To install a TN2302AP IP Media Processor, you must install ● One or more TN2302AP circuit pack(s). ● One or more TN799DP circuit pack(s) (a TN799DP can support more than one TN2302...

Adding or Removing Hardware 282 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Connect the cables for TN2302AP To connect the cables for TN2302AP: 1. Determine into which port slots you are putting the TN2302AP IP Media Processor circuit packs. From the rear of the cabinet: 2. Co...

Add IP Solutions Issue 10 June 2005 283 Figure 92: TN2302AP IP Interface faceplate c kdfpro1 KLC 021201 100bT LINK TRMT RCV

Adding or Removing Hardware 284 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Initial Administration Steps for C-LAN and IP Media Processor Note: Note: Refer to the Administration for Network Connectivity for Avaya Communication Manager for specific information. To administer th...

Add IP Solutions Issue 10 June 2005 285 5. Type change ip-interfaces and press Enter. Note: Note: The customer provides the IP address, subnet mask, and gateway address. 6. Type in the following information for the TN2302AP IP Media Processor and TN799B/C C-LAN: Note: Note: Enable the Ethernet port ...

Adding or Removing Hardware 286 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways - Set the Net Region field to 1 unless you are given a different number. - Set the Enable Eth Pt field to y 7. Press Enter to save the information and effect the new settings. Refer to the Administrati...

Add IP Solutions Issue 10 June 2005 287 Upgrading TN802 IP Trunking to TN2302AP IP Media Processor To upgrade IP Trunking to IP Media Processor, you must replace ● The TN802 circuit pack with a TN2302AP circuit pack. ● The TN799 circuit pack with a TN799B/C circuit pack. ● The H600 512, G1 external ...

Adding or Removing Hardware 288 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways 3. Turn off the modem and unplug it from the AC outlet. 4. Disconnect the modem’s RS232 port from the H600-512 external cable assembly. From the rear of the cabinet: 5. Disconnect the Amphenol connecto...

Add IP Solutions Issue 10 June 2005 289 Upgrading a TN802B IP Interface Assembly to TN2302AP IP MediaProcessor To upgrade an IP Interface Assembly to IP Media Processor, you must replace ● The TN802B circuit pack with a TN2302AP circuit pack ● The TN799 circuit pack with a TN799B/C circuit pack, if ...

Add IP Solutions Issue 10 June 2005 291 Install the circuit packs To install the TN799B/C and 2302AP circuit packs: 1. If replacing the TN799 circuit pack, install the TN799B/C circuit pack in the slot vacated by the TN799 circuit pack. 2. For convenience install the TN2302AP circuit pack in the rig...

Adding or Removing Hardware 292 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Installing an Integrated ChannelService Unit (ICSU) Module The integrated channel service unit (ICSU) is a combination of a 120A3A CSU module integrated with a DS1 circuit pack. A 700A DS1 loopback jac...

Installing an Integrated Channel Service Unit (ICSU) Module Issue 10 June 2005 293 Installing the 120A3A CSU Figure 93: 120A3A Channel Service Unit Module ! CAUTION: CAUTION: Do not plug the 120A3A into any circuit pack other than a TN464F/GP/HP or TN767E or TN2464 or TN2313. Do not connect the 120A...

Adding or Removing Hardware 294 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways ! CAUTION: CAUTION: Always wear an antistatic wrist strap when installing a 120A3A module. Do not touch the external alarm cable when it is connected to the 120A3A. Static discharge can damage connecto...

Installing an Integrated Channel Service Unit (ICSU) Module Issue 10 June 2005 295 9. Reset the 120A3A by reseating the DS1 circuit pack. When you reinsert the DS1 circuit pack after installing a 120A3A CSU the 120A3A resets. The DS1 circuit pack initializes and tests the 120A3A. When initialization...

Adding or Removing Hardware 296 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Installing a J58890CG PowerDistribution Unit Mounting without a backing plate Note: Note: Note: the J58890CG Power Distribution Unit should be installed to the right of the SCC Cabinet Stack, and mount...

Install terminal server Issue 10 June 2005 297 Install terminal server This chapter provides information on connecting adjunct equipment using a terminal server ( Figure 94 ). Avaya supports the IOLAN+ 104 terminal server. Any device that does not support a direct TCP/IP connection, but that does su...

Adding or Removing Hardware 298 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways You also need a computer (laptop) with the HyperTerminal software program for the initial administration of the IOLAN+ and to set up the ports. The general process is to ● Connect the IOLAN+ to the adj...

Install terminal server Issue 10 June 2005 299 Cabling diagram Figure 95 shows the connection between the terminal server port and a call accounting system. Figure 95: Stand-alone call accounting system link using a terminal server Note: Note: You can connect the C-LAN circuit pack directly to the t...

Adding or Removing Hardware 300 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Figure 96: Connecting an adjunct to the IOLAN+ Follow these typical steps: Note: Note: Depending on the adjunct’s connections, you may not need all of these pieces. 1. Connect the null modem adapter to...

Install terminal server Issue 10 June 2005 301 Administering the IOLAN+ To administer the IOLAN+ the first time, you must connect a PC or laptop to the RS232 Port 1 on the IOLAN+ terminal server. Follow these typical steps: Note: Note: Depending on the computer’s COM port, you may not need all of th...

Adding or Removing Hardware 302 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Administering the IOLAN+ the first time 1. At the login prompt type any text and press ENTER. 2. At the second prompt type set term ansi and press ENTER to view the Connections menu. 3. Under Connectio...

Install terminal server Issue 10 June 2005 303 4. Select Admin mode > Password and press ENTER. 5. Type iolan, the default password, and press ENTER. The Administration Menu changes, offering more options. Name: port 2 ADMINISTRATION MENU Terminal: 2 gateway Examine/modify gateway table. host Exa...

Adding or Removing Hardware 304 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways 6. Select server and press ENTER to view the Server Configuration menu. 7. Fill in the following fields with information appropriate to your network. Leave the default settings for the other fields. ● ...

Install terminal server Issue 10 June 2005 305 Rebooting the IOLAN+ You must reboot the server any time you change an IP address or Local Port value. 1. Press ENTER to view the Administration Menu. Note: Note: The following steps re-initialize the IOLAN+ so it knows it’s connected to the LAN through...

Adding or Removing Hardware 306 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways 4. Fill in the following fields for Entry 1: ● Destination: IP address ● Gateway: Gateway address ● Netmask: Subnet mask Note: Note: The following steps re-initialize the IOLAN+ so it knows it’s connec...

Install terminal server Issue 10 June 2005 307 5. Fill in the following fields. Leave the default settings for the other fields. ● Speed: 9600 ● Monitor DSR: Yes ● Monitor DCD: No ● Name: port number or other descriptive name ● Terminal type: undef ● CLI/Menu: CLI ● Reset Term: No ● Flow ctrl: xon/x...

Adding or Removing Hardware 308 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Testing 1. On the system management terminal, press ENTER to get the login prompt to the Communication Manager switch. Note: Note: If you get garbled text, check the baud rate setting on the Port Setup...

Install terminal server Issue 10 June 2005 309 Administering IP node names You must administer the IP addresses of the C-LAN board, any adjunct that connects directly to the LAN, the terminal server (if appropriate), and the PC running the Reliable Session-Layer Protocol (if appropriate). You use th...

Adding or Removing Hardware 310 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways 2. In the Service Type field, enter CDR1 for the call accounting link. 3. In the Local Node field, enter the node name for the switch. In this example, switch-clan is the local node. 4. The Local Port ...

Install Call detail recording (CDR) Issue 10 June 2005 311 Install Call detail recording (CDR) This section provides information on connecting call detail recording (CDR) equipment. Connecting CDR Equipment The interface between a DEFINITY server and CDR equipment is a C-LAN card. CDR equipment conn...

Adding or Removing Hardware 312 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways 3. Access the IP Services screen in Communication Manager (see Administering IP services on page 309), and do the following: a. In the Service Type field, enter CDR1 or CDR2. b. In the Local Node field...

Adding or Removing Hardware 314 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Work with the vendor to test the link from the call accounting adjunct. If a link does not come up immediately, use the busyout cdr-link and release cdr-link commands to bring up the link. Additional a...

Install wideband endpoints Issue 10 June 2005 315 Installing RDTT To install the RDTT: 1. Double-click the RDTT.exe file. The Install Shield Wizard steps you through the installation. 2. When prompted to select Client or Server, select both programs. 3. Continue with the installation. Use the defaul...

Adding or Removing Hardware 316 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Figure 97: Typical nonsignaling wideband configuration If using a CSU, the distance between connections may be up to 1300 ft. (397.2 m). The maximum distance to the endpoint depends on the type of cabl...

Install wideband endpoints Issue 10 June 2005 317 Figure 98: Typical signaling wideband configuration The bandwidth controller connects directly to the wideband endpoint. The controller typically installs near the endpoint where they directly connect (usually within a few feet of each other). ● For ...

Adding or Removing Hardware 318 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Figure 99 shows a remote port module. In this configuration, there can be considerable distance between the bandwidth controller and the wideband endpoint. The maximum distance between elements depends...

Install multimedia call handling (MMCH) Issue 10 June 2005 319 Connect the endpoints Use the following procedure and Figure 100 to connect the endpoints: Figure 100: Typical multimedia call handling connections 1. Each PC MMCH endpoint must contain a BRI adapter. 2. Connect a DCP telephone to a digi...

Adding or Removing Hardware 320 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Administer the endpoints 1. Log in and enter add data-next <or a valid extension number >. 2. The data module form appears. On page 1 of the form, enter the Data Extension: xxxx, Type: 7500, the ...

Install multimedia call handling (MMCH) Issue 10 June 2005 321 Figure 101: Typical multimedia call handling ESM connections ESM installation Use the following procedure and Figure 101 to connect to the ESM equipment: 1. Install the TN2207 primary rate interface (PRI) circuit pack and the TN787F/G/H/...

Adding or Removing Hardware 322 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways 7. Set the Signaling Mode : field to isdn-pri 8. Set the Connect : field to pbx 9. Set the Interface : field to network 10. Set the Country Protocol :field to 1 11. Set the Protocol Version : field to ...

Connect printers Issue 10 June 2005 323 Note: Note: When you move ESM circuit packs, you MUST remove the DS1 and signaling group translations. You cannot use the change circuit pack command. Refer to Expansion services module on page 320 for further information. Connect printers This section provide...

Adding or Removing Hardware 324 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways System printer 1. Type change system-parameters features and press RETURN. The Feature-Related System Parameters screen appears. 2. Move to Page 4. 3. In the System Printer Endpoint field, type SYS_PRN...

Install DS1/T1 CPE loopback jack Issue 10 June 2005 325 Install DS1/T1 CPE loopback jack This section provides information on how to install and use a DS1 loopback jack to test the DS1 span between the Avaya Media Server or Gateway and the network interface point. The loopback jack is required when ...

Adding or Removing Hardware 326 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Without a smart jack Install the loopback jack at the point where the cabling from the ICSU plugs into the dumb block. If there is more than one dumb block, choose the one that is closest to the Interf...

Install DS1/T1 CPE loopback jack Issue 10 June 2005 327 Testing the DS1 span from the ICSU to the loopback jack The DS1 span test has 2 parts. ● Checking for circuit connectivity The first part of the test powers-up the loopback jack and sends a signal from the DS1 circuit pack, through the wiring, ...

Adding or Removing Hardware 328 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Testing the integrity of the loopback circuit Now perform the first part of the actual loopback test. 1. At the management terminal, enter test ds1-loop UUCSS cpe-loopback-jack , where UU is the cabine...

Install DS1/T1 CPE loopback jack Issue 10 June 2005 329 2. Step through Table 62 to troubleshoot. 3. Once you are fairly certain that the test is reporting no errors (after at least 1 error-free minute), confirm that the 3-in-24 pattern error detector is operating. Enter test ds1-loop UUCSS inject-s...

Adding or Removing Hardware 330 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways 4. Display the bit error count again. At the management terminal, enter list meas ds1 sum UUCSS , where UU is the cabinet number, C is the carrier letter, and SS is the slot number of the DS1 board. 5....

Install DS1/T1 CPE loopback jack Issue 10 June 2005 331 Restoring DS1 administration 1. At the management terminal, open the DS1 administration form. Enter change ds1 UUCSS , where UU is the cabinet number, C is the carrier letter, and SS is the slot number of the DS1 board. 2. Change to page 2 of t...

Adding or Removing Hardware 332 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways 2. Examine the bit-error counts, as in Testing the integrity of data sent over the loop on page 328." 3. Terminate the test. Enter test ds1-loop location end-loopback/span-test . 1. If the tests fa...

Adding or Removing Hardware 334 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Figure 104: Network interface at extended demarcation point (smart jack accessible) for a 120A2 (or later) ICSU Testing a loopback jack without a smart jack When the loopback jack is added to a span th...

Install DS1/T1 CPE loopback jack Issue 10 June 2005 337 ● The far-end ICSU’s line loopback. Activate this test at the management terminal by entering test ds1-loop location far-csu-loopback-test-begin , where location is the DS1 interface circuit pack corresponding to the loopback jack. Terminate th...

Adding or Removing Hardware 338 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways 2. Be aware that there are installations that use repeatered metallic lines between the MUX and the “dumb” block. These lines require DC power for the repeaters and this DC power is present at the “dum...

.Install ISDN converters and adapters Issue 10 June 2005 339 Converters for single-carrier cabinets PRI-to-DASS and PRI-to-DPNSS converters Figure 107 shows typical connections from the CCSC-1 PRI-to-DASS converter or the CCSC-2 PRI-to-DPNSS converters to the coaxial facility. Figure 107: Typical DA...

Adding or Removing Hardware 340 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways PRI-to-BRI converter Figure 108 shows typical connections from the PRI-to-BRI converter to the coaxial facility. Figure 108: Typical PRI to BRI converter cabling Note: Note: The inset shows details of ...

.Install ISDN converters and adapters Issue 10 June 2005 341 Converters for multi-carrier cabinets PRI-to-DASS and PRI-to-DPNSS converters 1. Connect the Communication Manager administration PC to the RS-232 connector on the front of the PRI converter circuit pack. Figure 109 shows typical connectio...

Adding or Removing Hardware 342 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways PRI-to-BRI converter Figure 110 shows typical connections from the PRI-to-BRI converter to the coaxial facility. The Communication Manager administration PC is connected to the RS-232 connector on the ...

Install 909A/B universal coupler Issue 10 June 2005 343 Install 909A/B universal coupler The 909A/B universal coupler is used with paging, malicious call trace, and music-on-hold equipment that is not approved for use with the public network. Figure 111 shows a typical 909A/B universal coupler. For ...

Adding or Removing Hardware 346 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Install malicious call trace The malicious call trace (MCT) voice recorder connects directly to the tip and ring connections of a TN763/D auxiliary trunk circuit pack. See Figure 113 . The 909A/B unive...

Install music-on-hold Issue 10 June 2005 347 4. On the 909A/B universal coupler: a. Connect seizure control voltage of from -9 to -70 Volts to the PG2/BZ2 connection (pin 2 of J1). Switching voltage to the PG2/BZ2 connection can be from the 909A/B -48 VDC supply. b. Connect SZ1 to the ground lead of...

Adding or Removing Hardware 348 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Figure 114: Typical registered equipment connections (auxiliary access) for an MCC1, SCC1, or CMC1Media Gateway 1. If the music source is registered, the system side of the MDF connects directly to the...

Adding or Removing Hardware 350 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Figure 116: Connections to nonregistered music-on-hold using analog line for an MCC1, SCC1, or CMC1Media Gateway Note: Note: A wiring block must be locally engineered. Note: Note: For additional instal...

Install paging and announcement equipment Issue 10 June 2005 351 Loudspeaker paging In an MCC1, SCC1, or CMC1Media Gateway, the loudspeaker paging feature provides a connection from a TN763B/C/D auxiliary trunk circuit pack (or equivalent) to a customer-supplied paging amplifier. Loudspeaker paging ...

Adding or Removing Hardware 352 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Figure 117: Connections for loudspeaker paging without paging adapter for an MCC1, SCC1, or CMC1 Media Gateway Note: Note: On the 25-pair cable to TN763B/C/D auxiliary trunk circuit pack, SZ1 connects ...

Install paging and announcement equipment Issue 10 June 2005 353 Loudspeaker paging with universal coupler An information outlet provides access to loudspeaker paging. The system side of the main distribution frame connects to a 909A/B universal coupler. Make provisions for the DC power that the 909...

Adding or Removing Hardware 354 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways ESPA radio paging Figure 118 shows typical connections to European Standard Paging Access (ESPA) equipment. Connect the LINE jack on the PassageWay interface to a digital line 4-wire DCP circuit pack t...

Other adjunct installation information sources Issue 10 June 2005 355 Queue warning indicator The connections for the queue warning indicator are the same as external ringing. An AC indicator (light) such as a 21C49 can be used in a Uniform Call Distribution/Direct Departmental Calling (UCD/DDC) que...

Adding or Removing Hardware 356 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Avaya Modular Messaging System For information on installing Avaya Modular Messaging systems, see Modular Messaging Release 2.0 Documentation CD-ROM, 11-300121. ASAI and DEFINITY LAN Gateway For inform...

Issue 10 June 2005 357 Appendix A: Troubleshooting an Upgrade This appendix provides information to correct some problems when upgrading a system. The information in this appendix is a compilation of the most commonly reported troubles received by Tier 4 Support at Avaya. For general information on ...

Troubleshooting an Upgrade 358 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways Troubleshooting Upgrades The subsections to follow present specific procedures for common upgrade problems, listed below: ● No Translation After Upgrade ● Translation Corruption Detected ● Unsuccessful ...

Troubleshooting Upgrades Issue 10 June 2005 359 Unsuccessful Translation Backup If the backup was unsuccessful, do the following: 1. If the processor circuit pack was replaced as part of the upgrade, remove the processor and replace it with the original processor circuit pack. 2. Insert the original...

Issue 10 June 2005 361 Appendix B: Access Security Gateway This appendix provides information on how to administer Access Security Gateway (ASG). ASG employs a challenge/response protocol to confirm the validity of a user and reduce the opportunity for unauthorized access. ASG authentication will be...

Access Security Gateway 362 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways 10. Type the challenge number (from your communications package window) into the Challenge field. Do not use the “-” character. 11. Type the trouble ticket number in the Ticket Number field. If there is no...

Issue 10 June 2005 363 Index Index Numerical 1145B power supply . . . . . . . . . . . . 96 , 97 , 101 1146B power distribution unit . . . . . . . . . 101 , 104 1151A1 and 1151A2 power supply . . . . . . . 113 , 114 1151A1 power supply . . . . . . . . . . . . . . . 113 1151A2 power supply . . . . . ....