Avaya C420 - Manuals - manualsarea.com

Page 2 - Interoperability Compliance Testing

JC; Reviewed: SPOC 9/14/2010 Solution & Interoperability Test Lab Application Notes ©2010 Avaya Inc. All Rights Reserved. 2 of 16 PlantronicsC420 1. Introduction These Application Notes describe the configuration steps required for Plantronics Blackwire C420 Headsets with Avaya IP Softphone, Ava...

Page 3 - Reference Configuration; Figure 1

JC; Reviewed: SPOC 9/14/2010 Solution & Interoperability Test Lab Application Notes ©2010 Avaya Inc. All Rights Reserved. 3 of 16 PlantronicsC420 2. Reference Configuration Figure 1 illustrates the test configuration used to verify the Plantronics solution. The configuration comprised of an Avay...

Page 4 - Equipment and Software Validated; Equipment; Configure Communication Manager

JC; Reviewed: SPOC 9/14/2010 Solution & Interoperability Test Lab Application Notes ©2010 Avaya Inc. All Rights Reserved. 4 of 16 PlantronicsC420 3. Equipment and Software Validated The following equipment and software were used for the sample configuration provided: Equipment Software Avaya S85...

Page 5 - Configure Station for Avaya IP Softphone or Avaya one-X; Use the; add station n; is an available extension in the dial-plan. To create a; Security Code; : Password used by Avaya IP Softphone or Avaya one-X Communicator; Port; to administer the station without hardware.

JC; Reviewed: SPOC 9/14/2010 Solution & Interoperability Test Lab Application Notes ©2010 Avaya Inc. All Rights Reserved. 5 of 16 PlantronicsC420 4.1. Configure Station for Avaya IP Softphone or Avaya one-X Communicator Use the add station n command, where n is an available extension in the dial...

Page 6 - Configure Station for Avaya IP Agent; Page 4

JC; Reviewed: SPOC 9/14/2010 Solution & Interoperability Test Lab Application Notes ©2010 Avaya Inc. All Rights Reserved. 6 of 16 PlantronicsC420 4.2. Configure Station for Avaya IP Agent Use the add station n command, where n is an available extension in the dial-plan to create a new station to...

Page 7 - is the IP codec set; Configure Avaya IP Softphone; After logging into Avaya IP Softphone, select; Audio; from the menu as

JC; Reviewed: SPOC 9/14/2010 Solution & Interoperability Test Lab Application Notes ©2010 Avaya Inc. All Rights Reserved. 7 of 16 PlantronicsC420 4.3. Configure IP Codec Set The following screen shows the codec set configuration that was used during the test. To configure the codec set, use the ...

Page 8 - . Select this device as the; Primary Playback Device; and; Recording Device; as shown below. Select; Next; Select; Headset or Handset; and follow the remaining procedures to tune the audio.

JC; Reviewed: SPOC 9/14/2010 Solution & Interoperability Test Lab Application Notes ©2010 Avaya Inc. All Rights Reserved. 8 of 16 PlantronicsC420 Plantronics Blackwire C420 Headset is automatically detected in Microsoft Windows as Plantronics C420 . Select this device as the Primary Playback Dev...

Page 9 - Configure Avaya IP Agent; After logging into Avaya IP Agent, select; from the menu as shown

JC; Reviewed: SPOC 9/14/2010 Solution & Interoperability Test Lab Application Notes ©2010 Avaya Inc. All Rights Reserved. 9 of 16 PlantronicsC420 6. Configure Avaya IP Agent After logging into Avaya IP Agent, select Audio  Tuning Wizard from the menu as shown below. Plantronics Blackwire C420 H...

Page 11 - After logging into Avaya one-X Communicator, select; Settings; from the left panel and click the; Basic

JC; Reviewed: SPOC 9/14/2010 Solution & Interoperability Test Lab Application Notes ©2010 Avaya Inc. All Rights Reserved. 11 of 16 PlantronicsC420 7. Configure Avaya one-X Communicator After logging into Avaya one-X Communicator, select  Settings  General Settings from the menu as shown below....

Page 12 - Playback Device; Configure Plantronics Blackwire C420 Headsets; Install Plantronics Unified Runtime Engine; Setup Type

JC; Reviewed: SPOC 9/14/2010 Solution & Interoperability Test Lab Application Notes ©2010 Avaya Inc. All Rights Reserved. 12 of 16 PlantronicsC420 Plantronics Blackwire C420 Headset is automatically detected in Microsoft Windows as Plantronics C420 . Select this device as the Playback Device and...

Page 13 - General Test Approach and Test Results

JC; Reviewed: SPOC 9/14/2010 Solution & Interoperability Test Lab Application Notes ©2010 Avaya Inc. All Rights Reserved. 13 of 16 PlantronicsC420 9. General Test Approach and Test Results All test cases were performed manually. The following features were verified:  Placing calls to the voicem...

Page 14 - Verification Steps; Sounds and Audio Devices

JC; Reviewed: SPOC 9/14/2010 Solution & Interoperability Test Lab Application Notes ©2010 Avaya Inc. All Rights Reserved. 14 of 16 PlantronicsC420 10. Verification Steps From the Windows Control Panel, open Sounds and Audio Devices and click the Audio tab. Verify that the device Plantronics C420...

Page 15 - Additional References; The following Plantronics product documentation can be found at

JC; Reviewed: SPOC 9/14/2010 Solution & Interoperability Test Lab Application Notes ©2010 Avaya Inc. All Rights Reserved. 15 of 16 PlantronicsC420 12. Additional References This section references the Avaya and Plantronics documentation that are relevant to these Application Notes. The following...