Page 5 - Contents; About This Guide
Contents Issue 2.0 December 2003 v About This Guide xi ■ Overview xi ■ Intended Audience xi ■ Issue Date xi ■ How to Use This Document xii ■ Document Organization xii ■ Conventions Used xiii Symbolic Conventions xiii Typographic Conventions xiii ■ Related Documentation/Training xiii 1 Introducing Yo...
Page 6 - Using the Speed Dial Application
Contents vi Issue 2.0 December 2003 2 Using Your 4630/4630SW IP Telephone 2-1 ■ Introduction 2-1 ■ Making Calls 2-2 Manual Dialing 2-2 Automatic (Speed) Dialing 2-3 Calling a Party From the Call Log 2-5 Calling a Party From the Directory 2-5 Calling a Party From the Web Access Application 2-6 ■ Rece...
Page 7 - vii; Using the Directory Application
Contents Issue 2.0 December 2003 vii 5 Using the Directory Application 5-1 ■ Introduction 5-1 ■ About the Directory 5-1 ■ Locating a Phone Number Using the Directory 5-2 ■ Calling a Person Listed in the Directory 5-4 ■ Adding a Directory Entry to a Speed Dial Group 5-5 ■ Resolving Search- or Directo...
Page 8 - viii
Contents viii Issue 2.0 December 2003 8 4630/4630SW IP Telephone Options 8-1 ■ Introduction 8-1 ■ Accessing the Options and Preferences Screen 8-1 ■ Touchscreen Options 8-2 Setting the Screen Idle Timeout Duration 8-2 Setting the Keyboard Layout 8-3 Setting Button Click Feedback 8-4 Calibrating the ...
Page 9 - ix; Headsets and Handsets
Contents Issue 2.0 December 2003 ix 9 Headsets and Handsets 9-1 ■ Introduction 9-1 ■ Headsets for 4600 Series IP Telephones 9-1 ■ Handsets for 4600 Series IP Telephones 9-2 10 Troubleshooting 10-1 ■ Introduction 10-1 ■ Basic Troubleshooting 10-2 ■ Troubleshooting 4630 Applications 10-5 ■ Resetting a...
Page 11 - xi; Overview; Document Organization; Intended Audience
Issue 2.0 December 2003 xi About This Guide 0 Overview 0 This guide covers how to use your 4630/4630SW IP Telephone. The 4630/4630SW is simple to use while offering the latest advances in telephony systems. IP (Internet Protocol) telephones obtain their operational characteristics from your central ...
Page 12 - xii; How to Use This Document; This guide contains the following chapters:
How to Use This Document About This Guide xii Issue 2.0 December 2003 How to Use This Document 0 This guide is organized to help you find topics in a logical manner. Read it from start to finish to get a thorough understanding of how to use your 4630/4630SW IP Telephone, or review the Table of Conte...
Page 13 - xiii; Conventions Used; Symbolic Conventions; This guide uses the following typographic conventions:; Related Documentation/Training; These symbols precede additional information about a topic.; Call
About This Guide Conventions Used Issue 2.0 December 2003 xiii Conventions Used 0 This guide uses the following textual, symbolic, and typographic conventions to help you interpret information. Symbolic Conventions 0 Typographic Conventions 0 This guide uses the following typographic conventions: Re...
Page 14 - xiv
Related Documentation/Training About This Guide xiv Issue 2.0 December 2003
Page 15 - Introduction
Issue 2.0 December 2003 1-1 1 Introducing Your 4630/4630SW IP Telephone 1 Introduction 1 The 4630 and 4630SW IP Telephones are new and innovative telephones that combine traditional telephony features with an easy-to-use touchscreen, exciting display options such as a stock ticker, and access to the...
Page 17 - Display; Chapter 8; Headset
Introducing Your 4630/4630SW IP Telephone Introduction Issue 2.0 December 2003 1-3 Table 1-1. 4630/4630SW IP Telephone Button/Feature Descriptions Callout Number Button/Feature Name Button/Feature Description 1 Screen Brightness Control This dial adjusts the display screen’s brightness, and is locat...
Page 18 - Using the Touchscreen; Volume Control; Standard 12 button pad for dialing phone numbers.; Speaker; Continued
Using the Touchscreen Introducing Your 4630/4630SW IP Telephone 1-4 Issue 2.0 December 2003 Using the Touchscreen 1 New 4630 IP Telephone users may be unfamiliar with touching a screen to initiate an action or feature instead of pressing a button. Once you begin using your phone on a regular basis, ...
Page 19 - Navigating Application Screens; Application Tab/Screen Color Coding
Introducing Your 4630/4630SW IP Telephone 4630/4630SW IP Telephone Applications Issue 2.0 December 2003 1-5 ■ Clean the screen on a regular basis using screen wipes or another non-abrasive product designed for this purpose. ■ If the display “times out” (goes blank) due to inactivity, touch the scree...
Page 20 - Using Your
4630/4630SW IP Telephone Applications Introducing Your 4630/4630SW IP Telephone 1-6 Issue 2.0 December 2003 Phone Application 1 The primary application is the Phone application, through which you can make calls or select administered Feature buttons from the Feature button panel on the right side of...
Page 21 - Call Log Application; Telephone
Introducing Your 4630/4630SW IP Telephone 4630/4630SW IP Telephone Applications Issue 2.0 December 2003 1-7 Call Log Application 1 The Call Log application provides a list of up to 100 outgoing and incoming (answered and unanswered) calls. This application also allows you to call a person directly f...
Page 22 - Directory Application; The Directory screen has four distinct areas:; and Preferences screen via the Options (; Keyboard for entry of search criteria.
4630/4630SW IP Telephone Applications Introducing Your 4630/4630SW IP Telephone 1-8 Issue 2.0 December 2003 Directory Application 1 The Directory application allows users whose System Administrator has established a Corporate phone directory to search for telephone numbers by name and to initiate di...
Page 23 - Voice Mail Application; The main Voice Mail screen (your “Inbox”) has four distinct areas:; Using the Voice Mail Application
Introducing Your 4630/4630SW IP Telephone 4630/4630SW IP Telephone Applications Issue 2.0 December 2003 1-9 Voice Mail Application 1 The Voice Mail application allows users whose System Administrator has established a link to their corporate voice messaging system to retrieve, respond to, and manage...
Page 24 - Web Access Application; The Web Access Home page display screen has four distinct areas:
4630/4630SW IP Telephone Applications Introducing Your 4630/4630SW IP Telephone 1-10 Issue 2.0 December 2003 Web Access Application 1 The Web Access application offers a way to browse and connect to specific Corporate Intranet information, as well as to Avaya support for the 4630 IP Telephone. Your ...
Page 25 - About the Stock Ticker; Here’s how it works:
Introducing Your 4630/4630SW IP Telephone 4630/4630SW IP Telephone Applications Issue 2.0 December 2003 1-11 About the Stock Ticker 1 Because it is so advanced, your 4630 IP Telephone can even provide you with an “at a glance” view of current stock market quotes on up to 16 selected stocks and up to...
Page 26 - Locking/Unlocking Your Telephone’s Display; Locking the phone does not prohibit making or receiving calls!; Locking the Display; To lock your 4630 IP Telephone screen display:
4630/4630SW IP Telephone Applications Introducing Your 4630/4630SW IP Telephone 1-12 Issue 2.0 December 2003 4630/4630SW IP Telephone Security 1 Telephone security involves preventing unauthorized use of your phone by others. You can log your phone off when you will be out of the office for a period...
Page 27 - Unlocking the Display; “THE DISPLAY SCREEN HAS BEEN LOCKED” screen, select Password:.; Repeat Step 2 if your password was incorrect.; If this screen is displayed; Re-enter your password if it was incorrect.
Introducing Your 4630/4630SW IP Telephone 4630/4630SW IP Telephone Applications Issue 2.0 December 2003 1-13 2. Depending on which screen is displayed, choose one of the following options: 3. To make or answer a call while the display is locked, lift the handset, activate the headset, or activate th...
Page 28 - When you are logged off the phone, the top line displays “Extension =.”
4630/4630SW IP Telephone Applications Introducing Your 4630/4630SW IP Telephone 1-14 Issue 2.0 December 2003 Logging Off the Phone 1 Log your 4630 IP Telephone off to prevent unauthorized use during an absence or to protect your unique set of administered features (such as your Speed Dial list) when...
Page 29 - Display Screen Backlighting; Touchscreen Options
Introducing Your 4630/4630SW IP Telephone 4630/4630SW IP Telephone Applications Issue 2.0 December 2003 1-15 Display Screen Backlighting 1 Your 4630 IP Telephone’s display has two brightness levels, one signifying an active state and the other signifying an idle state. NOTE: You can set the brightne...
Page 31 - Places an active call on hold.
Issue 2.0 December 2003 2-1 2 Using Your 4630/4630SW IP Telephone 2 Introduction 2 This chapter describes how to make calls and receive calls. The telephone Feature buttons that assist in call handling are also covered in this chapter. When the Phone application screen is active, the following (admi...
Page 32 - Making Calls; Phone; Manual Dialing; Telephone Options
Introduction Using Your 4630/4630SW IP Telephone 2-2 Issue 2.0 December 2003 Making Calls 2 You have several ways of making calls, as described in this section. NOTE: You can set an option for what displays on an outgoing call. See Phone Application Options in Chapter 8 for details. Manual Dialing 2...
Page 34 - Speed Dialing a party on a Group List; The number of the selected person is dialed automatically.; Speed Dialing a party using an Administered Feature button
Introduction Using Your 4630/4630SW IP Telephone 2-4 Issue 2.0 December 2003 Speed Dialing a party on a Group List 2 The 4630/4630SW IP Telephone’s advanced capabilities allow up to 120 speed dial entries. Thus, speed dialing using Group Lists as described in the following procedures is convenient a...
Page 35 - Calling a Party From the Call Log; Proceed with the call as you normally would.; Calling a Party From the Directory
Using Your 4630/4630SW IP Telephone Introduction Issue 2.0 December 2003 2-5 Calling a Party From the Call Log 2 Your telephone maintains a log of up to 100 outgoing, answered, and unanswered calls to/from your phone. NOTE: If all call appearance lines are in use, the Call Log feature will not proce...
Page 36 - Calling a Party From the Web Access Application; Receiving Calls
Receiving Calls Using Your 4630/4630SW IP Telephone 2-6 Issue 2.0 December 2003 Calling a Party From the Web Access Application 2 Your 4630’s optional Web Access application is capable of automatically dialing web links that have been designated by the web author as phone numbers. To call a party vi...
Page 37 - Call Handling Features; The current call is placed on hold and you hear a dial tone.; ) Feature button again; All parties are now connected.
Using Your 4630/4630SW IP Telephone Receiving Calls Issue 2.0 December 2003 2-7 Call Handling Features 2 Use the Feature button panel in the display area or the phone’s dedicated Feature buttons to access call handling features while on a call. Conference 2 The Conference feature allows you to confe...
Page 38 - Retrieving the held call; The call is now active.; Mute; describes both procedures.; Redialing the last number called; The last number dialed is automatically redialed.
Receiving Calls Using Your 4630/4630SW IP Telephone 2-8 Issue 2.0 December 2003 Retrieving the held call 2 Select (press) the call appearance line of the held call. The call is now active. Mute 2 During an active call, the Mute feature prevents the party with whom you are speaking from hearing you. ...
Page 39 - Redialing using a list of the last eight numbers called; The Redial screen displays the last eight unique numbers dialed.; Speakerphone; button until you reach the desired volume level.
Using Your 4630/4630SW IP Telephone Receiving Calls Issue 2.0 December 2003 2-9 Redialing using a list of the last eight numbers called 2 1. Select the Redial ( ) Feature button. The Redial screen displays the last eight unique numbers dialed. NOTE: Following a power-up or phone reset, the Redial li...
Page 41 - Transfer; Dial the number to which you want to transfer the call.
Using Your 4630/4630SW IP Telephone Receiving Calls Issue 2.0 December 2003 2-11 Transfer 2 The Transfer feature lets you transfer a call from your telephone to another extension or outside number. Sending a call to another telephone 2 1. With the call active (or with only one held call and no activ...
Page 43 - in; Speed Dial Groups
Issue 2.0 December 2003 3-1 3 Using the Speed Dial Application 3 Introduction 3 This chapter describes how to label and use a Speed Dial Group. This chapter also describes how to add, update, or remove a button label (representing a phone number) from a Speed Dial Group List. To make a call using a ...
Page 44 - Changing or Deleting a Group Label; Speed Dial tab at the bottom of the display screen.; The Speed Dial screen displays.; Select the Group label button you want to activate or change.; Erase the entire Group Name
Speed Dial Groups Using the Speed Dial Application 3-2 Issue 2.0 December 2003 Changing or Deleting a Group Label 3 1. To access the Speed Dial application from any other application, select the Speed Dial tab at the bottom of the display screen. The Speed Dial screen displays. 2. Select Edit/Delete...
Page 45 - Speed Dial Buttons
Using the Speed Dial Application Speed Dial Groups Issue 2.0 December 2003 3-3 Speed Dial Buttons 3 Each Speed Dial Group can have up to 24 Speed Dial buttons associated with it, with each button displayed alphabetically by name. Each button represents a telephone number you can call by pressing one...
Page 46 - Verify the name and select the Number field.; As you press each character, the Number field populates.; If you want to
Speed Dial Groups Using the Speed Dial Application 3-4 Issue 2.0 December 2003 5. Touch the appropriate keyboard characters to enter the name you want to assign to this button using up to 12 characters. This can be a person’s name, phone number, other designation or abbreviation. As you press each c...
Page 48 - Deleting a Speed Dial Button Label; Select the Group for the Speed Dial button you want to delete.; The number is deleted.; Select Save to return to the Speed Dial screen.
Speed Dial Groups Using the Speed Dial Application 3-6 Issue 2.0 December 2003 Deleting a Speed Dial Button Label 3 This procedure clears out a single Speed Dial button’s name and number. NOTE: You cannot delete the EMERGENCY button, if one is administered for your phone. 1. To access the Speed Dial...
Page 49 - Using the Call Log Application
Issue 2.0 December 2003 4-1 4 Using the Call Log Application 4 Introduction 4 This chapter describes how to: ■ view the list of calls made to or from your phone, ■ sort Call Log entries, ■ add a Call Log entry to a Speed Dial Group List, and ■ remove Call Log entries. For information on calling a pa...
Page 50 - About the Call Log; Caller’s name
Introduction Using the Call Log Application 4-2 Issue 2.0 December 2003 About the Call Log 4 All calls made to or from your 4630 IP Telephone are added to the Call Log. The log displays the following information for each call as available: ■ Caller’s name ■ Caller’s phone number ■ Time and date of t...
Page 51 - Viewing the Call Log; Activating/Deactivating Call Logging
Using the Call Log Application Introduction Issue 2.0 December 2003 4-3 Viewing the Call Log 4 1. To view the Call Log, select the Call Log application tab from any 4630 application screen. The Call Log screen displays. If the Time/Date default sort order is highlighted, the list of the last six inc...
Page 53 - Adding a Call Log Entry to a Speed Dial Group; Select the Call Log entry you want to add to a Speed Dial Group, then; select the Add to SD button.; The Speed Dial Group Name Selection screen displays.; button changes. If this is the case, the Add to SD button is disabled.
Using the Call Log Application Introduction Issue 2.0 December 2003 4-5 Adding a Call Log Entry to a Speed Dial Group 4 If there is at least one available Speed Dial button and a Call Log entry has been selected, the Add to SD button on the Call Log screen is enabled. If all Speed Dial buttons in al...
Page 54 - Removing Call Log Entries; log entry is created. In this instance, the oldest entry; Removing a Specific Call Log Entry; Select the Call Log entry you want to delete.
Introduction Using the Call Log Application 4-6 Issue 2.0 December 2003 Removing Call Log Entries 4 You can delete an individual Call Log entry, as described in the procedure below. Individual Call Log entry removal is also performed automatically without user intervention when the 101 st log entry ...
Page 55 - This chapter describes how to:; About the Directory
Issue 2.0 December 2003 5-1 5 Using the Directory Application 5 Introduction 5 The Corporate Directory is an optional application for your 4630 IP Telephone system. Check with your System Administrator to see if a Corporate Directory has been established before proceeding with this chapter. This cha...
Page 56 - Locating a Phone Number Using the Directory; from any 4630 application screen.
Locating a Phone Number Using the Directory Using the Directory Application 5-2 Issue 2.0 December 2003 Ask your System Administrator the appropriate way to locate a person based on how your directory is structured. For example, ask whether entering a full name (last name followed by first name, or ...
Page 58 - Calling a Person Listed in the Directory; Locating a Phone Number Using
Locating a Phone Number Using the Directory Using the Directory Application 5-4 Issue 2.0 December 2003 Calling a Person Listed in the Directory 5 This procedure assumes you have performed a search for the number you want to call, as described in the procedure above titled Locating a Phone Number Us...
Page 59 - Adding a Directory Entry to a Speed Dial Group; The Speed Dial Group Select screen displays.
Using the Directory Application Locating a Phone Number Using the Directory Issue 2.0 December 2003 5-5 Adding a Directory Entry to a Speed Dial Group 5 If there is at least one available Speed Dial button in any Group and a Directory entry has been selected, the Add to SD button on the Directory sc...
Page 60 - Resolving Search- or Directory-Related Problems; Trouble Message Resolution
Locating a Phone Number Using the Directory Using the Directory Application 5-6 Issue 2.0 December 2003 Resolving Search- or Directory-Related Problems 5 Search-related problems may occur due to entering improper search criteria or when valid search criteria does not produce the desired result. For ...
Page 62 - Accessing the Voice Mail Application; bottom of any 4630 application screen.
Introduction Using the Voice Mail Application 6-2 Issue 2.0 December 2003 Accessing the Voice Mail Application 6 1. Access the Voice Mail application by selecting the Voice Mail tab at the bottom of any 4630 application screen. A Log On screen displays, prompting you to enter your voice mail passwor...
Page 63 - Using the Inbox; Working With
Using the Voice Mail Application Introduction Issue 2.0 December 2003 6-3 Using the Inbox 6 After log on, your new messages display on the Inbox screen. The message type can be V (voice message), T (text message), A (attachment), F (fax), or any combination of the four. Pay particular attention to a...
Page 64 - If you want to —; Then —
Introduction Using the Voice Mail Application 6-4 Issue 2.0 December 2003 Sort the messages shown in a different order Select the column heading of the field by which you want to sort. For example, if messages are currently shown in Date/Time order and you want to see them listed according to who se...
Page 65 - Working With Your Messages; Voice Message Options; The Voice Mail system dials your phone.
Using the Voice Mail Application Introduction Issue 2.0 December 2003 6-5 Working With Your Messages 6 All message-related activities are described in this section. Voice Message Options 6 After selecting a specific voice message from your Inbox, the Message Details screen displays. This screen lets...
Page 67 - Replying to Messages; If you want to reply with a voice message, select the Record Voice
Using the Voice Mail Application Introduction Issue 2.0 December 2003 6-7 Replying to Messages 6 When you select the Reply button on the Message Detail screen, the Reply screen displays. 1. If you want to reply with a voice message, select the Record Voice Message button. To type a text reply, selec...
Page 68 - Changing Voice Mail Options; Changing Your Password
Introduction Using the Voice Mail Application 6-8 Issue 2.0 December 2003 Changing Voice Mail Options 6 Use the Options screen to: ■ Change the password you enter for Voice Mail application log on. ■ Indicate whether you want to see a confirmation message when you delete messages from a folder. ■ Re...
Page 69 - Restoring the Default Sort Order; Keyboard Entry screen.; If You Need Help; . A Quick Reference Guide also can be found at
Using the Voice Mail Application If You Need Help Issue 2.0 December 2003 6-9 Restoring the Default Sort Order 6 1. Scroll down until the Restore Default Sort Order button displays. 2. To change the order in which Inbox messages display back to the original (default) setting, select the Restore Defa...
Page 71 - Using the Web Access Application
Issue 2.0 December 2003 7-1 7 Using the Web Access Application 7 Introduction 7 One of the exciting aspects of the 4630/4630SW IP Telephone is its optional Web Access application. You can actually use your telephone to access Avaya-provided information (an online version of this user guide) and your...
Page 72 - Navigating Web Pages; Navigating the Home Page and Other Standard-Size Web Pages; The Web Access screen displays the Home page.
Introduction Using the Web Access Application 7-2 Issue 2.0 December 2003 Navigating Web Pages 7 The Web application browser performs similarly to those on your PC. Navigating the Home Page and Other Standard-Size Web Pages 7 1. Access the Web Access screen by selecting the Web tab at the bottom of ...
Page 73 - on the top; Accessing the Options and Preferences Screen; Access your preferences and phone options by selecting
Issue 2.0 December 2003 8-1 8 4630/4630SW IP Telephone Options 8 Introduction 8 This chapter describes the procedures available on the Main Options and Preferences screen. For example, you can change the appearance of your touchscreen, set a different ringer tone, add a timer to each call, or set up...
Page 74 - Setting the Screen Idle Timeout Duration
Accessing the Options and Preferences Screen 4630/4630SW IP Telephone Options 8-2 Issue 2.0 December 2003 Touchscreen Options 8 Touchscreen Options are those which control: ■ The display’s active/idle time period ■ How you want your keyboard screen (for use in Speed Dial and other procedures) displa...
Page 75 - Setting the Keyboard Layout; Touchscreen Options and Preferences screen.
4630/4630SW IP Telephone Options Accessing the Options and Preferences Screen Issue 2.0 December 2003 8-3 NOTE: Once the display screen has “timed out,” pressing any button, touching the display, or going off-hook will all restore the display screen to it’s previous brightness level. You may adjust ...
Page 76 - Setting Button Click Feedback; No click - no audible feedback will occur when you touch the screen.; Calibrating the Screen
Accessing the Options and Preferences Screen 4630/4630SW IP Telephone Options 8-4 Issue 2.0 December 2003 Setting Button Click Feedback 8 Click feedback is the audible response your phone makes when you touch (select) and release a button, field, or screen area. Two settings are available: ■ Click o...
Page 77 - Cleaning the Screen; The Clean the Screen screen displays.; Call Log Options
4630/4630SW IP Telephone Options Call Log Options Issue 2.0 December 2003 8-5 Cleaning the Screen 8 Use this option to display instructions for cleaning the 4630 IP Telephone’s screen. Cleaning the screen with the instructions displayed ensures that touching the screen during cleaning will not cause...
Page 78 - made to or from your 4630 IP Telephone.
Call Log Options 4630/4630SW IP Telephone Options 8-6 Issue 2.0 December 2003 Activating/Deactivating Call Logging 8 You have the option of not logging calls made to or from your phone by changing the “Call Log Active?” setting from “Yes” (the default setting) to “No.” 1. To activate or deactivate l...
Page 79 - Archiving the Call Log; See the procedure in this section titled; Archive from the Call Log Options and Preferences screen.; The Call Log Options and Preferences screen re-displays.
4630/4630SW IP Telephone Options Call Log Options Issue 2.0 December 2003 8-7 Archiving the Call Log 8 The process of automatically archiving your Call Log protects this information in the event of a telephone failure. Your System Administrator generally specifies whether your phone will participate...
Page 80 - Reviewing/Updating the FTP Server IP Address; Message
Call Log Options 4630/4630SW IP Telephone Options 8-8 Issue 2.0 December 2003 Reviewing/Updating the FTP Server IP Address 8 Automatic archiving occurs only if there is a valid FTP Server IP Address shown under the FTP Setup... option on the Call Log Options and Preferences screen. The FTP Server IP...
Page 81 - Phone Application Options; the 4630 application screens upon receiving a call.
4630/4630SW IP Telephone Options Call Log Options Issue 2.0 December 2003 8-9 Phone Application Options 8 Phone application options and preferences allow you establish or modify several phone- or call-related features. These features are: 1. Adding (or removing, if already set) an edit dialing field...
Page 82 - Setting Edit Dialing; The Edit Dialing screen displays.; Select Save to set the Edit Dial field to the option selected.; The Phone Options and Preferences screen displays.
Call Log Options 4630/4630SW IP Telephone Options 8-10 Issue 2.0 December 2003 Setting Edit Dialing 8 1. To display the Edit Dialing field on the Phone application screen (or to remove it if it is currently displayed), select Edit Dialing from the Phone Options and Preferences screen. The Edit Diali...
Page 83 - Selecting a Personalized Ring; The Phone Options and Preferences screen re-displays.; Selecting a Redial Option; Redial
4630/4630SW IP Telephone Options Call Log Options Issue 2.0 December 2003 8-11 Selecting a Personalized Ring 8 Change the tone or pattern of your phone’s ring using this procedure. 1. To change the ringing tone/pattern, select Personalized Ring Options from the Phone Options and Preferences screen. ...
Page 84 - Setting the Go to Phone For Incoming Calls Option; Setting the Go to Phone on Originate Option; Phone Options and Preferences screen.
Call Log Options 4630/4630SW IP Telephone Options 8-12 Issue 2.0 December 2003 Setting the Go to Phone For Incoming Calls Option 8 This option allows you to select or change the Go to Phone for Incoming Calls setting. Three settings are available: ■ On Ringing - When you select this option, the Phon...
Page 85 - Setting the Call Timer; Options and Preferences screen.; Directory Options
4630/4630SW IP Telephone Options Directory Options Issue 2.0 December 2003 8-13 Setting the Call Timer 8 This option allows you to have a timer displayed during an active call or for a call that you have put on Hold. Displaying the timer is the default, but you can change it using the procedure belo...
Page 86 - Setting Up or Modifying a Directory User ID and Password; To add/modify a Directory User ID and Password, select User; The Directory User ID/Password Keyboard screen displays.; Select Password and touch the appropriate keyboard characters; The Directory Options and Preferences screen re-displays.
Directory Options 4630/4630SW IP Telephone Options 8-14 Issue 2.0 December 2003 Setting Up or Modifying a Directory User ID and Password 8 NOTE: Use this option only if your Directory requires entry of a User ID and/or Password. Contact your System Administrator with any questions you may have regar...
Page 87 - Speed Dial Options; Setting the Speed Dial “Alphabetize Entries?” Option; Dial Options and Preferences screen.
4630/4630SW IP Telephone Options Directory Options Issue 2.0 December 2003 8-15 Speed Dial Options 8 Two Speed Dial options are available which allow you to automatically have your Speed Dial buttons alphabetized when you add or modify a button label and to have your Speed Dial entries backed up aut...
Page 88 - Backing Up and Restoring Speed Dial Groups; To backup/restore your Speed Dial Groups and buttons, select; If Then
Directory Options 4630/4630SW IP Telephone Options 8-16 Issue 2.0 December 2003 Backing Up and Restoring Speed Dial Groups 8 The process of backing up your speed dial groups and their respective speed dial buttons protects this information in the event of a telephone failure. Restoring this data is ...
Page 89 - Network Audio Quality; Select Network Audio Quality from the Main Options & Preferences; Screen (accessed by selecting the; Backup/Restore Options; Check or verify whether an automatic backup has occurred.
4630/4630SW IP Telephone Options Backup/Restore Options Issue 2.0 December 2003 8-17 Network Audio Quality 8 In the unlikely event that you experience poor audio quality during a call, and you have determined that the handset, Speakerphone, and headset are functioning properly, your System Administr...
Page 90 - Setting the Automatic Backup Option; Dial entries backed up automatically.; If
Backup/Restore Options 4630/4630SW IP Telephone Options 8-18 Issue 2.0 December 2003 Setting the Automatic Backup Option 8 The Automatic Backup button must be enabled to perform this procedure. If this button is not enabled, review the chart below to resolve a problem before proceeding. 1. To backup...
Page 91 - Restoring Data from a Backup File
4630/4630SW IP Telephone Options Backup/Restore Options Issue 2.0 December 2003 8-19 Restoring Data from a Backup File 8 Use this procedure to reactivate a backup file following a system failure or replacement. 1. Select Restore/Download Data... from the Backup/Restore Options and Preferences screen...
Page 92 - If —
Backup/Restore Options 4630/4630SW IP Telephone Options 8-20 Issue 2.0 December 2003 2. If you want to return to the Backup/Restore Options and Preferences screen without restoring the backup file or changing the selected FTP setting, select Cancel. No change is made and the Backup/Restore Options a...
Page 93 - To update any of the FTP settings, select FTP Setup from the; Backup/Restore Options and Preferences screen.
4630/4630SW IP Telephone Options Backup/Restore Options Issue 2.0 December 2003 8-21 Setting a User ID, Password, and other FTP (File Transfer Protocol) Options 8 Your System Administrator establishes certain parameters for each 4630 IP Telephone in your network. Most parameters are established at t...
Page 95 - Stock Ticker Option; Setting Up or Modifying the Stock Ticker; Set up your Stock Ticker by:; If you want to —; Then —
4630/4630SW IP Telephone Options Stock Ticker Option Issue 2.0 December 2003 8-23 3. Select Done to return to the Backup/Restore Options and Preferences screen. Stock Ticker Option 8 This option allows you to set up a real-time stock ticker to track up to 16 stock symbols and up to 3 index symbols. ...
Page 97 - Activating/Deactivating the Stock Ticker; line to show the ticker.
4630/4630SW IP Telephone Options Stock Ticker Option Issue 2.0 December 2003 8-25 Activating/Deactivating the Stock Ticker 8 You have the option of not displaying the stock ticker by changing the “Stock Ticker Active?” setting from “Yes” (the default setting) to “No.” 1. To activate or deactivate th...
Page 99 - Under Find out More..., select Brochures, then Freedom of Choice
Issue 2.0 December 2003 9-1 9 Headsets and Handsets 9 Introduction 9 This chapter provides information about headsets and specialized handsets that are compatible with your IP telephone. Headsets for 4600 Series IP Telephones 9 Avaya supports only those headsets and headset adapters that carry an Av...
Page 100 - Handsets for 4600 Series IP Telephones
Handsets for 4600 Series IP Telephones Headsets and Handsets 9-2 Issue 2.0 December 2003 Headsets require headset adapters/connectors to operate. Avaya offers three types of headset adapters for 4600 Series IP Terminals: ■ The MIP-1 provides remote call answering and call initialization features wit...
Page 101 - Troubleshooting
Issue 2.0 December 2003 10-1 10 Troubleshooting 10 Introduction 10 The 4600-Series IP Telephones are relatively trouble-free. The Basic Troubleshooting chart provides the most common problems an end user might encounter. The Application Troubleshooting chart provides troubleshooting specific to each...
Page 102 - Basic Troubleshooting; Suggested Resolution; See
Introduction Troubleshooting 10-2 Issue 2.0 December 2003 Basic Troubleshooting 10 Problem/Symptom Suggested Resolution Phone does not activate after connecting it the first time Unless your System Administrator has already initialized your telephone, you may experience a delay of several minutes be...
Page 103 - Suggested Resolution —
Troubleshooting Introduction Issue 2.0 December 2003 10-3 No dial tone Make sure both the handset and line cords into the phone are securely connected. Note that there may be a slight operational delay if you unplug and reconnect the phone. If nothing appears on the display, check your power source....
Page 105 - Troubleshooting 4630 Applications; Verify the procedure and retry.; SPEED DIAL APPLICATION:
Troubleshooting Troubleshooting 4630 Applications Issue 2.0 December 2003 10-5 Troubleshooting 4630 Applications 10 Problem/Symptom Suggested Resolution GENERAL: A feature does not work as indicated in the User Guide, or does not work as it had previously worked Verify the procedure and retry. Check...
Page 106 - CALL LOG APPLICATION:; The Call Log is empty; DIRECTORY APPLICATION:
Troubleshooting 4630 Applications Troubleshooting 10-6 Issue 2.0 December 2003 CALL LOG APPLICATION: The Call Log is empty Many events will clear the Call Log, including power failure or restarting the telephone, for example, following logging off. You cannot add an entry to a Speed Dial button No b...
Page 107 - VOICE MAIL APPLICATION:
Troubleshooting Troubleshooting 4630 Applications Issue 2.0 December 2003 10-7 VOICE MAIL APPLICATION: No Voice Mail application tab displays with the other application tabs at the bottom of every screen Your System Administrator has not administered the link between the 4630 Voice Mail application ...
Page 108 - Resetting and Power Cycling the IP Telephone; Resetting Your Phone; This basic reset procedure should resolve most problems.
Troubleshooting 4630 Applications Troubleshooting 10-8 Issue 2.0 December 2003 Resetting and Power Cycling the IP Telephone 10 Reset your IP Telephone when other Troubleshooting suggestions do not correct the problem or after being advised to do so by your System Administrator. ! CAUTION: Use a Powe...
Page 109 - Power Cycling the Phone; Unplug the phone and plug it back in.
Troubleshooting Troubleshooting 4630 Applications Issue 2.0 December 2003 10-9 Power Cycling the Phone 10 Use the power cycle with your System Administrator’s approval only if the basic or programmed reset procedure cannot be performed or does not correct the problem: 1. Unplug the phone and plug it...
Page 111 - Index; Numerics
Issue 2.0 December 2003 IN-1 Index G L Numerics 4600 Series IP Telephones Handsets 9-2 Headsets for 9-1 4630/4630SW IP Telephone Applications 1-5 Button/Feature Descriptions 1-3 Introduction to 1-1 layout 1-2 Logging Off 1-14 Options 8-1 Reinstating after logoff 1-14 Security 1-12 using the 2-1 A Ab...
Avaya 16-601433
Manual
Avaya 4600
Manual
Avaya 1603
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Avaya 555-245-703
Manual
Avaya Gigabit Ethernet Adapter
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Avaya 4606
Manual
Avaya 585-215-871
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Avaya 4412D+
Manual
Avaya S8400
Manual
Avaya 10-Watt
Manual
Avaya 9600
Manual
Avaya R3.0
Manual
Avaya 1120E
Manual
Avaya 555-245-600
Manual
Avaya 16xx
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Avaya Desk
Manual
Avaya B149
Manual
Avaya 2402
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Avaya IPM515
Manual