Page 3 - Table of Contents
Intuity Emulation Mode Mailbox Users Guide Page iii IP Office 3.0 40DHB0002USCW Issue 8d (2nd March 2005) Table of Contents Accessing Your Mailbox............................................................................................................ 5 Logging In ...................................
Page 5 - Accessing Your Mailbox; Logging In
Intuity Emulation Mode Mailbox Users Guide Page 5 IP Office 3.0 40DHB0002USCW Issue 8d (2nd March 2005) Accessing Your Mailbox Logging In The log in method will vary according to whether it is the first time the mailbox has been accessed or not. We have detailed dialing the default IP Office short c...
Page 6 - First Time Login
Intuity Mailbox User Intuity Emulation Mode Mailbox Users Guide Page 6 IP Office 3.0 40DHB0002USCW Issue 8d (2nd March 2005) First Time Login The first time you call your mailbox you will be prompted to record your name and change the mailbox password. The name you record will be used in various sys...
Page 8 - IP Office Intuity Flowchart
Intuity Mailbox User Intuity Emulation Mode Mailbox Users Guide Page 8 IP Office 3.0 40DHB0002USCW Issue 8d (2nd March 2005) IP Office Intuity Flowchart Users can access the following controls when collecting mail. Those shown in gray are not supported by IP Office Intuity emulation. The absence of ...
Page 9 - Collecting, Sending and Leaving Messages
Intuity Emulation Mode Mailbox Users Guide Page 9 IP Office 3.0 40DHB0002USCW Issue 8d (2nd March 2005) Collecting, Sending and Leaving Messages Logging In The log in method will vary according to whether it is the first time the mailbox has been accessed or not. We have detailed dialing the default...
Page 10 - Collecting Your Messages
Intuity Mailbox User Intuity Emulation Mode Mailbox Users Guide Page 10 IP Office 3.0 40DHB0002USCW Issue 8d (2nd March 2005) Collecting Your Messages Your mailbox keeps messages until they are deleted either by yourself or automatically after a pre-set time period. By default messages are deleted 7...
Page 11 - Scanning Your Messages; Calling the Message Sender
Collecting and Sending Messages Intuity Emulation Mode Mailbox Users Guide Page 11 IP Office 3.0 40DHB0002USCW Issue 8d (2nd March 2005) Scanning Your Messages Scanning allows you to hear your messages and/or message headers without having to take any further action. The message headers detail when ...
Page 12 - Replying to a Messages
Intuity Mailbox User Intuity Emulation Mode Mailbox Users Guide Page 12 IP Office 3.0 40DHB0002USCW Issue 8d (2nd March 2005) Replying to a Messages You can send a reply message to an other mailbox user. To send a reply message: 1. When listening to the message, press 1 . 2. To select reply press 1 ...
Page 13 - Forwarding a Message
Collecting and Sending Messages Intuity Emulation Mode Mailbox Users Guide Page 13 IP Office 3.0 40DHB0002USCW Issue 8d (2nd March 2005) Forwarding a Message You can select to forward a message to another mailbox or to several mailboxes. Only messages marked as Private by the sender cannot be forwar...
Page 14 - Recording Messages
Intuity Mailbox User Intuity Emulation Mode Mailbox Users Guide Page 14 IP Office 3.0 40DHB0002USCW Issue 8d (2nd March 2005) Recording Messages You can send messages to a mailbox by doing the following. 1. Log into your mailbox. 2. Press 1 3. After the tone, start recording your message. 4. Press #...
Page 15 - Sending a New Message
Collecting and Sending Messages Intuity Emulation Mode Mailbox Users Guide Page 15 IP Office 3.0 40DHB0002USCW Issue 8d (2nd March 2005) Sending a New Message The forward and reply menu can also be used to send a new message to another mailbox or mailboxes. To forward the message to other mailboxes:...
Page 16 - Leaving a Message
Intuity Mailbox User Intuity Emulation Mode Mailbox Users Guide Page 16 IP Office 3.0 40DHB0002USCW Issue 8d (2nd March 2005) Leaving a Message When listening to a mailbox greeting, callers can skip the greeting by pressing 1 . They will then hear the tone after which they should record their messag...
Page 17 - Mailbox Options; Changing Your Password; Record Your Name
Intuity Emulation Mode Mailbox Users Guide Page 17 IP Office 3.0 40DHB0002USCW Issue 8d (2nd March 2005) Mailbox Options Changing Your Password You can use a password to restrict access to your mailbox. To change your voicemail password: 1. Log into your mailbox. 2. Press 5 to access your personal o...
Page 18 - Setting a Fax Number
Intuity Mailbox User Intuity Emulation Mode Mailbox Users Guide Page 18 IP Office 3.0 40DHB0002USCW Issue 8d (2nd March 2005) Setting a Fax Number If your system administrator has set a system fax number, any fax calls to your mailbox will be diverted to that number. You can override this and set yo...
Page 19 - Close Your Mailbox; Voicemail Ringback
Mailbox Options Intuity Emulation Mode Mailbox Users Guide Page 19 IP Office 3.0 40DHB0002USCW Issue 8d (2nd March 2005) Close Your Mailbox You can prevent further callers from leaving messages. Instead callers hear your name and "Sorry, the mailbox you have reached is not accepting messages at ...
Page 21 - Greetings; Administer Personal Greetings
Intuity Emulation Mode Mailbox Users Guide Page 21 IP Office 3.0 40DHB0002USCW Issue 8d (2nd March 2005) Greetings Administer Personal Greetings By default, callers directed to you mailbox receive the system greeting ( "Your call is being answered by IP Office, <name> is not available, to ...
Page 22 - Create a Personal Greeting
Intuity Mailbox User Intuity Emulation Mode Mailbox Users Guide Page 22 IP Office 3.0 40DHB0002USCW Issue 8d (2nd March 2005) Create a Personal Greeting You can create nine personal greetings. 1. Login to your mailbox. 2. Press 3 to select personal greetings. 3. Press 1 to create, modify or delete a...
Page 23 - Call Types
Greetings Intuity Emulation Mode Mailbox Users Guide Page 23 IP Office 3.0 40DHB0002USCW Issue 8d (2nd March 2005) Call Types You can select to have a different greeting given to different types of call. The first stage of this is to select which call types you want differentiated by using the proce...
Page 24 - Activate a Greeting
Intuity Mailbox User Intuity Emulation Mode Mailbox Users Guide Page 24 IP Office 3.0 40DHB0002USCW Issue 8d (2nd March 2005) Activate a Greeting Once you have recorded some personal greetings and selected the call types for which you want greetings, you can assign your greetings to those call types...
Page 25 - Scanning Greetings
Greetings Intuity Emulation Mode Mailbox Users Guide Page 25 IP Office 3.0 40DHB0002USCW Issue 8d (2nd March 2005) Scanning Greetings This function takes you through your current personal greetings, telling which are active and for what call types and allowing you to listen to the greeting if requir...
Page 26 - Listen to a Greeting
Intuity Mailbox User Intuity Emulation Mode Mailbox Users Guide Page 26 IP Office 3.0 40DHB0002USCW Issue 8d (2nd March 2005) Listen to a Greeting The listen option allows you to check and if necessary change each of your existing personal greetings. 1. Login to your mailbox. 2. Press 3 to select pe...
Page 27 - Mailing Lists
Intuity Emulation Mode Mailbox Users Guide Page 27 IP Office 3.0 40DHB0002USCW Issue 8d (2nd March 2005) Mailing Lists Mailing Lists Mailing lists (also known as 'personal distribution lists') allow you to store sets of mailbox numbers. Then when addressing a message, for example when forwarding a m...
Page 28 - Creating a Mailing List
Intuity Mailbox User Intuity Emulation Mode Mailbox Users Guide Page 28 IP Office 3.0 40DHB0002USCW Issue 8d (2nd March 2005) Creating a Mailing List You can create 20 mailing lists for your mailbox, each containing up to 360 mailbox numbers. 1. Log into you mailbox. 2. Press 5 to select personal op...
Page 29 - Scanning Your Mailing Lists
Mailing Lists Intuity Emulation Mode Mailbox Users Guide Page 29 IP Office 3.0 40DHB0002USCW Issue 8d (2nd March 2005) Scanning Your Mailing Lists Scanning will tell you what mailing lists you mailbox has and how many members (mailbox numbers) each contains. During the scan you can delete a list. Yo...
Page 30 - Reviewing Mailbox Lists
Intuity Mailbox User Intuity Emulation Mode Mailbox Users Guide Page 30 IP Office 3.0 40DHB0002USCW Issue 8d (2nd March 2005) Reviewing Mailbox Lists This feature allows you to review the members in any mailboxes public mailing lists and all you own, whether private or public. With your own lists yo...
Page 31 - Index
Intuity Emulation Mode Mailbox Users Guide Page 31 IP Office 3.0 40DHB0002USCW Issue 8d (2nd March 2005) Index A Accept 6, 19 Accept Call Answer 19 Accessing Personal Greetings 21 Accessing 21 Activate Greeting 24 Activate 24 Address Before Record 18 Administer Personal Greetings 21 Alternate Login ...