Page 2 - Contents
Page 2 - Contents Page 2 - Contents INDeX IPNC Cassette Administration Manual 38DHB0002UKDD – Issue 7 (22/11/02) Introduction.............................................4 Making Your System Secure .............................. 4 Use of this Manual.............................................. 4 Th...
Page 3 - Appendix C: Overview of IP Routing 125; Dynamic Host Configuration Protocol (DHCP)126
Contents - Page 3 Configuring VoIP.................................................. 106 INDeX to INDeX VoIP Trunking ................................. 106 Home Office / Small Office......................................... 108 Appendix A: General Information .....109 Internet Access...................
Page 4 - Introduction; Making Your System Secure
Page 4 - Making Your System Secure Introduction Introduction Making Your System Secure It is vital to your business that your system is secured. There are different aspects of security that your System Administrator should consider. This is particularly important for any system that supports dialled...
Page 5 - The IP Networking Cassette Introduction; addressing flexibility.
Introduction The IP Networking Cassette Introduction - Page 5 The IP Networking Cassette Introduction The INDeX offers the advantages of integrated voice and data communications to small and medium sized organisations. An IPNC provides a wide range of facilities and can support many applications, bo...
Page 6 - The IPNC Hardware; IPNC; An optional INDeX Licence Key (
Page 6 - The IPNC Hardware Introduction The IPNC Hardware The IP Networking Cassette is available as six variants as follows: IPNC : Suitable for Internet Access only solutions. All IPNCs are equipped with a minimum of two 64K B channels, an X.21/V35/V24 lease line port, one 10BaseT Ethernet port pl...
Page 7 - The Boot Process; It is critical that any configuration changes; The Start up Process
Introduction The Boot Process - Page 7 The Boot Process The boot process is shown in the diagram below. When reset the IPNC first checks for any directly connected Leased lines. It then checks its configuration, which is stored in “flash memory”. When first installed, the IPNC has a default configur...
Page 8 - Installation into the INDeX; Overview
Page 8 - Overview Installation into the INDeX Installation into the INDeX Overview An IPNC (software Level 3.2) only runs on an INDeX system with Level 9.0+ or higher software. However, software Level 3.2 running on INDeX level 10.0+ are required to support IPNC tunnelled INDeX DT protocol for VoIP ...
Page 9 - Software Upgrading and Installation; must not be; Installing Software Upgrade; you must make a hard copy; Step 1; at; Step 2
Software Upgrading and Installation Introduction - Page 9 Software Upgrading and Installation Introduction The installation Wizard installs the IPNC Manager application on the Administration PC. Notes: 1. The Configuration Wizard is contained on the Administration Software CD (which can also be acce...
Page 10 - Upgrade Steps; Step 3; It is preferable to use a static IP address from; OK
Page 10 - Installing Software Upgrade Software Upgrading and Installation Upgrade Steps Explanation Step 3 Uninstall the existing IPNC 2.2 Manager software from the PC. Install the new IP Office Admin Suite 3.2 from the CD, see page 13. Failure to un-install the 2.2 build will result in software cla...
Page 11 - Step 8; This is irreversible.; Press; reboot
Software Upgrading and Installation Installing Software Upgrade - Page 11 Upgrade Steps Explanation Step 8 At the debug prompt type the following command: ipoffice Step 9 If the previous steps have been followed correctly and the upgrade is successful thus far to loader version 1076, an output simil...
Page 12 - return
Page 12 - Installing Software Upgrade Software Upgrading and Installation Upgrade Steps Explanation Step 13 Once the IPNC has been restarted load the IPNC 3.x firmware using the Manger UpgradeWize (File|Advanced|Upgrade). In step 2, the nadrcii.bin was renamed nadrcii.old. For the 3.2 version of IPN...
Page 13 - Installation of a New System; Static IP Addressing; A screen similar to the following example will be displayed:
Software Upgrading and Installation Installation of a New System - Page 13 Installation of a New System At initial start up or reset, the IPNC searches for an IP address from any available DHCP server. If an IP address is found, the IPNC adopts a DHCP client mode and accepts the address. Alternative...
Page 14 - Dynamic IP Addressing; Start; Obtain IP Address Automatically; Release All
Page 14 - Installation of a New System Software Upgrading and Installation Dynamic IP Addressing The following paragraphs detail the configuration requirements for dynamic IP addressing of the Administration PC which will be used to configure the IPNC. To examine the IP configuration, use Start/Run/...
Page 15 - Installation Procedure
Software Upgrading and Installation Installation of a New System - Page 15 Installation Procedure The following details the procedures for installation of a new system using the Configuration Wizard found on the Administration CD. Alternatively, if you are upgrading the software on an existing IPNC,...
Page 16 - The Manager Application; The Manager Help also runs from CD and can be accessed directly.
Page 16 - Contents The Manager Application Introduction The Manager Application is the configuration and management tool for all functions of the IPNC. Since the Manager is common to other Avaya products (e.g. the Alchemy range) some fields are redundant, these will be clearly identified in subseque...
Page 17 - Starting the Manager; Administrator
The Manager Application Starting the Manager - Page 17 Starting the Manager To start the Manager application perform the following: 1. Use Start | Programs | IP Office | Manager. The Operator Name and Password prompts are displayed. Note for New Installations A valid operator name and its associated...
Page 18 - Open
Page 18 - Starting the Manager The Manager Application 5. If you have just installed a new IPNC, you must first extract the configuration file from the system to transfer it to the Manager folder, as follows: a) File | Offline | RecvConfig (the default file name is shown with the extension .cfg.) b)...
Page 19 - General Use of the Manager; Operators should always log off at the end of a session, to prevent; from the menu (double-clicking on an item will also; Edit; has been; New; to create a new item.
The Manager Application General Use of the Manager - Page 19 General Use of the Manager The list of items in the Manager's Configuration Tree corresponds to the access rights of the operator who is currently logged on, i.e. whose name and password has been entered. CAUTION: Operators should always l...
Page 20 - The Configuration Forms; when you have completed the last one. The
Page 20 - General Use of the Manager The Manager Application The Configuration Forms For any item in a function's summary list (see General Use of the Manager on page 19) configuration values are specified by completing forms. There may be one or more forms to complete, depending on the function con...
Page 21 - Operator Profiles; do no; View; Changing Operator Profile Passwords; Change
The Manager Application Operator Profiles - Page 21 Operator Profiles In order to safeguard the security of the system, it is strongly recommended that the Administrator creates a suitable set of operator profiles that are granted only the access rights they need. In the default configuration, only ...
Page 22 - To Create an Operator Profile
Page 22 - Operator Profiles The Manager Application To Create an Operator Profile 1. Log on with operator name and password Administrator (the default name and password which must be changed at the ealiest opportunity (see Changing Operator Profile Passwords on page 21). 2. In the Configuration Tree...
Page 23 - Configuration Files; The IPNC Operational memory contains the; active; Immediate; Save; or; SendConfig; in the following table:
The Manager Application Configuration Files - Page 23 Configuration Files The operational configuration files (with the extension .cfg) for the IPNC are stored: - On the Admin PC in the Manager folder - In the IPNC's Non-Volatile flash memory - As the active file in the IPNC's Operational memory. Fo...
Page 24 - Opening/Saving Configurations Files Overview
Page 24 - Configuration Files The Manager Application Opening/Saving Configurations Files Overview Configuration files can be opened in different ways as follows: • Retrieve the current .cfg file from the IPNC 's flash memory and open it in the Manager application. The Configuration Tree for the cur...
Page 25 - The File Menu
The Manager Application The File Menu - Page 25 The File Menu Open This option (alternatively, you can use the file icon) extracts the currently operational configuration file(s) from the IPNC's flash memory (see page 23). If there are multiple IPNCs, then the window shown below is displayed. Select...
Page 26 - Save As
Page 26 - The File Menu The Manager Application Save As This option allows you to name and save a file (with a .cfg extension). When working locally, the file is saved to both in the working directory (see Change Working Directory ) and in the IPNC. (If you are still using the default passwords, you...
Page 27 - Offline; Open File
The Manager Application The File Menu - Page 27 Offline This produces three further options that can be used to edit and save a configuration file that has previously been extracted from the IPNC. Used when configuration is to be carried out off line: Open File This opens a configuration file menu h...
Page 28 - RecvConfig; SendConf
Page 28 - The File Menu The Manager Application RecvConfig This option extracts the currently active configuration file from the IPNC’s flash memory and sends it to the Manager's working directory on your PC. This guarantees that you have the current file to work on. 1. Where multiple INPCs are in u...
Page 29 - Advanced; Selecting this produces three options:; Erase Config; This option is only used to load new versions of software above
The Manager Application The File Menu - Page 29 Advanced Selecting this produces three options: Erase Config This restores the configuration in the units flash memory to the factory default and should only be used under the direction of an INDeX Business Partner. Selecting this option produces the “...
Page 30 - This option contains two choices:; Backup; Log Off; This closes the Manager application.
Page 30 - The File Menu The Manager Application Backup/Restore This option contains two choices: Backup This allows you to create a back-up of a configuration ( .cfg and.bin files) to a selected directory. Note that there is no confirmation when the process is complete. Important Note: Users should ...
Page 31 - Remote Operation; The Remote System; Default Dial In Access Settings; The Off-Site Manager; Proceed to configure the remote system as if locally connected.; Bootp; The first item in the Configuration tree is
The Manager Application The File Menu - Page 31 Remote Operation The Manager can be used to remotely configure multiple sites from a central location. This facility is a valuable engineering tool for off-site support and maintenance, enabling the configuration to be received, edited and sent back. T...
Page 32 - The Configuration Tree Functions
Page 32 - Introduction The Configuration Tree Functions The Configuration Tree Functions Introduction This Section describes each of the Configuration Tree functions in turn, explaining the meaning and purpose of all of the fields in the function definition. A full Configuration Tree will be similar...
Page 33 - Addressing on the Local Subnet; Before completing the; System Configuration; menu, the operation of the local; Note
The Configuration Tree Functions The System Configuration Menu - Page 33 Addressing on the Local Subnet Before completing the System Configuration menu, the operation of the local subnet must be considered. This may consist entirely of the devices connected to the IPNC via a hub, with the IPNC handl...
Page 34 - The System Configuration; password; Monitor Password
Page 34 - The System Configuration Menu The Configuration Tree Functions The System Configuration After editing the System Configuration it is advisable to reboot the IPNC (changes to the IP address are not effective until after a reboot – see pages 25 and 27). Note: The Voicemail, Telephony and LDA...
Page 36 - The DNS Tab; DNS Server IP Address; : This is the IP address of the Domain Name Server; DNS Domain; can also be used under Windows networking.; WINS Server IP Address; : This is the IP address of the Windows Naming Server; WINS Scope; : Only devices with the same WINS Scope can communicate with
Page 36 - The System Configuration Menu The Configuration Tree Functions The DNS Tab This configuration form is used to enter the DNS and WINS information that will be given to each host on LAN1 and LAN2 when the main unit is acting as the DHCP server on either or both LANs. DNS Server IP Address : ...
Page 37 - The Gatekeeper Tab; Direct Routed Signalling Enable:
The Configuration Tree Functions The System Configuration Menu - Page 37 The Gatekeeper Tab Gatekeeper is an H.323 entity that provides address translation, control access, and sometimes bandwidth management to the LAN for H.323 terminals, Gateways, and Multipoint Control Units. Gatekeeper Enable: T...
Page 38 - Line Functions; ISDN Lines; Telephone Number
Page 38 - Line Functions The Configuration Tree Functions Line Functions There are two categories of line function, ISDN Lines and Virtual Private Network (VPN) lines. The ISDN line function allows different lines to be allocated to voice and data calls, if required, and for lines to be made members...
Page 39 - Short Codes Tab
The Configuration Tree Functions Line Functions - Page 39 Short Codes Tab Code – this field is used to match the received digits (in MSN format) to determine which line is used to complete the call. Short Codes fields can be up to eight digits long and can contain special characters. Only use the Sh...
Page 40 - The Voice over IP Tab
Page 40 - Line Functions The Configuration Tree Functions The Voice over IP Tab Gateway IP Address: Enter the IP address of the remote system. Voice Pkt. Size: This is the number of data bytes contained in a Voice Packet. Compression Mode: This defines the type of compression which is to be used on ...
Page 41 - VPN Lines
The Configuration Tree Functions Line Functions - Page 41 VPN Lines VPN lines can be added by right-clicking in the Display Panel and clicking New . Line Number: The line number you wish to use - it must be unique. Telephone Number : Used to remember the telephone number of this line. This entry is ...
Page 42 - The ShortCode Function; Examples of System Codes; Using the ShortCode to strip off the leading digit
Page 42 - The ShortCode Function The Configuration Tree Functions The ShortCode Function The IPNC uses ShortCodes to control ISDN Line facilities and allow manipulation of MSN strings and ISDN Line selection. Short codes can be set up for global usage, against individual lines and/or users. ShortCod...
Page 43 - The Unit Function; Device Number; Extension Configuration
The Configuration Tree Functions The Unit Function - Page 43 The Unit Function The function lists all details of the IPNC and any connected WAN units. The information is detected by the system and cannot be altered. Device Number : The IPNCs device number is always 1 Unit Type : The type of unit, IN...
Page 44 - User Configuration; See The ShortCode Function on page 42 for details of the; The User Tab; : A password must be entered if the user is enabled with access to
Page 44 - User Configuration The Configuration Tree Functions User Configuration Each system User has a unique name and a profile defining its facilities. The User Configuration form is used to set-up these profiles. See SendConfig on page 27. Notes: 1. Changes to configured Users can be merged, add...
Page 45 - The Source Numbers Tab; Use this menu to enable dial in access for a User.; Dial In Time Profile:; Time profiles can be used to specify time bands during; Dial In Firewall Profile:; Firewalls restrict access according to the type of data
The Configuration Tree Functions User Configuration - Page 45 The Source Numbers Tab The Source Numbers tab allows "trusted” originating phone numbers to be specified for a user. Calls from these numbers are accepted without verification, allowing direct access to data services. Typical source n...
Page 46 - Service Configuration; The types of service are defined as follows:; Normal
Page 46 - Service Configuration The Configuration Tree Functions Service Configuration The Service tabs are used to set up details for external services to which local users have dialled access. Such services may be, for example, Internet services and applications at remote offices. Note that in est...
Page 47 - The Service Tab; Account Name
The Configuration Tree Functions Service Configuration - Page 47 The Service Tab The Service tab for Normal (Internet) services, shown below, allows you to set up the details for your account with your ISP. Name: The name of the service to be accessed. Account Name : The name used to log on to the s...
Page 48 - The Service form for WAN and Intranet
Page 48 - Service Configuration The Configuration Tree Functions The Service form for WAN and Intranet For WAN and Normal (Intranet) services. The WAN Service tab also allows a password to be specified for incoming access, as shown below. The tab is the same in other respects as for Internet service...
Page 49 - The Bandwidth Tab; Reduce BW Threshold:
The Configuration Tree Functions Service Configuration - Page 49 The Bandwidth Tab The IPNC provides both Multi-link and Bandwidth Allocation Control Protocol (BACP). Multi-link enables connection of multiple B-channels between routers. When configuring top-up bandwidth or ISDN fallback, Multi-link ...
Page 50 - The IP Tab; Primary IP Translation Address:; Only applicable when running NAT. This is the; Forward multicast messages:; At default this option is on. Multicasting allows
Page 50 - Service Configuration The Configuration Tree Functions The IP Tab IP Address: This is the local device’s (IPNC's interface) IP address. Leaving the field blank or entering 0.0.0.0 means that the local device (the client) is assigned a dynamic address by the remote end (the server). Normall...
Page 51 - The AutoConnect Tab; Auto Connect Time; : This is the time interval, in minutes, that the destination; Auto Connect Time Profile; The Quota Tab; This is the total time allowed for access to this service
The Configuration Tree Functions Service Configuration - Page 51 The AutoConnect Tab The AutoConnect tab sets up the system to make regular calls at a specified interval to a remote service. E.g., to regularly contact an Internet service for email. The system does not make a call if there is already...
Page 52 - The Fallback Tab; Header Compression Mode:
Page 52 - Service Configuration The Configuration Tree Functions The Fallback Tab The Fallback tab enables you to switch to another service, either automatically, as defined by a time profile, or manually. In this way you can take advantage of, say, a cheaper off-peak service provider or change quic...
Page 53 - BACP
The Configuration Tree Functions Service Configuration - Page 53 BACP : This selects BACP dynamic bandwidth allocation. Note that the Maximum Channels on the Bandwidth tab (see page 49) must be set to 2 or more if this option is selected. Compression Mode: The Compression mode can be either disabled...
Page 55 - RAS Configuration; The RAS Tab; The given name of the RAS and the one to be used in a corresponding; Extension; : Tick this box if CHAP password authentication is; The PPP Tab
The Configuration Tree Functions RAS Configuration - Page 55 RAS Configuration A Remote Access Service (RAS) is used to support dial-in services. Service access can be either digital / ISDN or by modem. The IPNC detects the incoming call type. The RAS is the “destination” of a service as defined in ...
Page 56 - WAN Configuration; SyncFrameRelay
Page 56 - WAN Configuration The Configuration Tree Functions WAN Configuration A WAN port is used to connect one end of a leased line, i.e., a high-speed, permanent circuit. The configuration is simple as the IPNC automatically senses the line’s interface type (V24, V35 and X21). CAUTION: In order t...
Page 57 - Time Profile Function; Name; : The Time Profile must be given a unique, meaningful name, so that its; Time Entry List; : Right-click in the Time Entry List area to specify a cycle of start
The Configuration Tree Functions Time Profile Function - Page 57 Time Profile Function A series of Time Profiles can be defined and made available to the system. One of these can then be selected for inclusion in profiles for users and services, to specify, for example, when a user is permitted dial...
Page 58 - Firewall Configuration; The Standard Firewall Tab; The Protocol radio buttons
Page 58 - Firewall Configuration The Configuration Tree Functions Firewall Configuration A firewall is a means of restricting dialled access to and from a network, particularly at its interface with the Internet. The IPNC has a firewall with default settings that allow local users access to the outs...
Page 59 - Gopher
The Configuration Tree Functions Firewall Configuration - Page 59 Time Update Protocol (Time) – used to take the time of day from the Internet . DNS (Domain Name Server) – translates public names to IP Addresses Gopher – the predecessor of HTTP. Finger – an application that, given an email address, ...
Page 60 - The Custom Firewall Tab
Page 60 - Firewall Configuration The Configuration Tree Functions The Custom Firewall Tab The Custom tab is used to include specific filters in a Firewall profile. Each filter can allow new a session to be created for a specific address and protocol or it can be used to drop specific packets from pa...
Page 61 - Match Data; Examples
The Configuration Tree Functions Firewall Configuration - Page 61 Match Data : The required resultant value of the Match Mask calculation below. Note that the system pads the field with zeroes. Match Mask : This is a byte pattern that is logically ANDed with the data filtered from the packet. The re...
Page 62 - IP Routing; mask are then routed to the selected Destination.; Metric; This allows a Service name to be selected from a pull-down list of
Page 62 - IP Routing The Configuration Tree Functions IP Routing The IP Routing Form is used for setting-up routing for the IP network. When a user sets up a call to an external service, data on the local subnet for the remote IP Address must be correctly routed to the particular Service. A series o...
Page 63 - Part 1 IP Connectivity:; Highlights a number of ways to use the IPNC to
How Do I? Page 63 How Do I? Within this How Do I ? section, full configuration guidelines are given for networking INDeX systems to provide IP connectivity and VoIP with proven INDeX telephony features. To aid clarity, the configuration procedure for VoIP as been separated from general IP connectivi...
Page 64 - Part 1 IP Connectivity; IP Connectivity
Page 64 - Part 1 IP Connectivity How Do I? Part 1 IP Connectivity Introduction This section provides a number of IP connectivity examples for the IPNC. Most, but not, all of the following examples are suitable for VoIP traffic; the suitability of a given configuration to support VoIP is shown. The e...
Page 65 - Remote Access; Internet Access using ISDN Dial-up Service; Internet Access using ISDN Dial-up Services; An Account Name
How Do I? Part 1 IP Connectivity - Page 65 Remote Access The IPNC can be configured to provide Remote Access for both Dial-up and Dial-in IP connectivity. An example of both of these types of remote access is discussed in this section. Dial-up Services Internet Access using ISDN Dial-up Service Dial...
Page 66 - Task; Account Name = Username
Page 66 - Part 1 IP Connectivity How Do I? Task Description Step 1 Configure INDeX environment. Refer to the INDeX Programming Manuals for details. Program the INDeX to access the external line in the normal way. Step 2 Obtain configuration file The configuration file must first be obtained, modifie...
Page 67 - Dial-in Access for PC Modem/ TA with Callback; This configuration supports a single Windows PC.; Description
How Do I? Part 1 IP Connectivity - Page 67 Dial-in Access for PC Modem/ TA with Callback Using either an ISDN Terminal Adaptor (TA) or a analogue modem the remote PC will be configured to access resources on the Corporate network. With the callback option selected on the IPNC, the initial call from ...
Page 69 - Digital Services; Two examples for digital services are proved as follows:; absence of Inter-Site IP traffic the link will be idled; G711 VoIP compression is not supported for this application
How Do I? Part 1 IP Connectivity - Page 69 Digital Services Two examples for digital services are proved as follows: • IP connectivity DPNSS/QSIG/PRI/BRI • Homeworking/ Small Office (With IP Office). IP connectivity DPNSS/QSIG/PRI/BRI This configuration allows IP connectivity over Private Digital be...
Page 70 - Section One - INDeX Environment for IPNC Data call; do not; adhering to ARS entries.; Replace
Page 70 - Part 1 IP Connectivity How Do I? Section One - INDeX Environment for IPNC Data call Multi Subscriber Numbering (MSN) cannot be used to route the inbound digits when INDeX is used in configuration with DPNSS or Qsig. Care must be taken when setting up INDeX as DPNSS and Qsig do not adhering...
Page 73 - Section Two –IPNC Configuration; This section details the configuration of the IPNC1 and IPNC2.
How Do I? Part 1 IP Connectivity - Page 73 Section Two –IPNC Configuration This section details the configuration of the IPNC1 and IPNC2. Task Description Step 1 Configure INDEX environment using the (T) type interface option See INDeX Environment for IPNC Data call (page 70). Step 2 Test INDeX conf...
Page 75 - Homeworker (ignore these steps if this feature is required
How Do I? Part 1 IP Connectivity - Page 75 Home Office / Small Office (With IP Office) This application example details the configuration for a Home Worker using an IP Office system to access the corporate network for computing resources. In addition, this configuration forms the basis of Avaya’s Re...
Page 77 - Step 9
How Do I? Part 1 IP Connectivity - Page 77 Task Description Step 7 (optional) This step is optional and is only required if two ISDN bearer channels are required. Proceed to the next step if a single bearer channel is to be used. Apply the parameter to the IP401 Parameter IPNC IP401 Service /Bandwid...
Page 78 - WAN with Lease Lines
Page 78 - Part 1 IP Connectivity How Do I? WAN with Lease Lines These configuration examples provide for IP connectivity between two sites using X21, V34 lease line point-to-point circuits. Two examples are given:- • Quick WAN Set-up (No Authentication) • Advance WAN set-up (CHAP Authentication) The...
Page 80 - On
Page 80 - Part 1 IP Connectivity How Do I? Advanced WAN set-up The advanced WAN configuration detailed below provides the same connectivity as the previous example (Quick WAN set-up). This example allows the connection to be authenticated in both directions using CHAP. The Outgoing Service Name and ...
Page 81 - Step 4
How Do I? Part 1 IP Connectivity - Page 81 Task Description Step 3 Obtain configuration file for Unit2 and perform the following tasks: 1. Create a Normal service type • Name = unit2 • Account name = unit1 • Password = password1 • Encrypted Password = selected 2. Create a User • Name = unit1 • Passw...
Page 82 - terminals. Refer to the INDeX Programming Manual for details.
Page 82 - Part 1 IP Connectivity How Do I? Task Description Step 5 Add the following routing entries. Unit1 • IP Address = 192.168.50.0 • IP mask = 255.255.255.0 • Destination = wan_link Unit2 • IP Address = 192.168.200.0 • IP mask = 255.255.255.0 • Destination = wan_link A Routing entry must be con...
Page 83 - Frame Relay
How Do I? Part 1 IP Connectivity - Page 83 Frame Relay This example demonstrates the procedure for the configuration of the IPNC software Level 3.2 for operation on a Frame Relay Network. The configuration uses PPP encapsulation and is suitable for VoIP traffic (see page 89) and interoperation with ...
Page 85 - LAN; LAN – with VPN ROUTERS
How Do I? Part 1 IP Connectivity - Page 85 LAN When using an indirectly connected WAN or VPN router these devices should be capable of handling marked traffic at a priority to ensure prompt handling of voice traffic. Alternatively, over supplying the available bandwidth will ensure that all packets,...
Page 86 - IP Mask
Page 86 - Part 1 IP Connectivity How Do I? Task Description Step 2 Obtain configuration file and apply the following settings to the LAN1 interface of the IPNC systems on both Sites 1 and 2: Site 1 • LAN1 IP address Site 1 = 192.168.42.1 • IP Mask = 255.255.255.0 • DHCP Mode = Disable Site 2 • LAN1 ...
Page 87 - LAN –Two INDeX System - Single Site
How Do I? Part 1 IP Connectivity - Page 87 LAN –Two INDeX System - Single Site The configuration outline below provides the VoIP connectivity for an extended Ethernet LAN operating at 10/100Mbs. This application does not provide any connectivity for non-voice traffic. The IPNC is deployed purely to ...
Page 88 - QoS over WAN between IPNC & 3rd Party Router; Voice UDP port numbers range; party router functionality.
Page 88 - Part 1 IP Connectivity How Do I? QoS over WAN between IPNC & 3rd Party Router IPNC QoS is fully compliant with 3rd party router manufacturers that support Link fragmentation using PPP Multilink and IP Header compression (IPHC) (RFC 2507 and RFC 2508). This interoperation applies to bot...
Page 89 - Part 2 Voice Over IP
How Do I? Part 2 Voice Over IP - Page 89 Part 2 Voice Over IP Introduction When configuring VoIP it is recommended that the task is broken into the following 6 steps. Approaching the configuration in this way allows the configuration to be tested and proved phase by phase. Step 1 - Configure the IND...
Page 90 - Step 1- INDeX environment; IPNC channel type; TRUNK
Page 90 - Part 2 Voice Over IP How Do I? Step 1- INDeX environment This step details the requirements for setting-up INDeX to INDeX telephony. IPNC channel type From INDeX software Level 10.0+ the IPNC channels can be optionally configured as either Trunk (T type) or Subscriber (S type). (T) Type Op...
Page 91 - Configuration Task; From INDeX programming, ensure that the next; Terminal Sequential; Program the IPNC subscriber channels into the; Step 6
How Do I? Part 2 Voice Over IP - Page 91 (S) Type The IPNC S type interface must be used in the case where there are IP Endpoints directly attached to the LAN interface of the IPNC. The S type channels can also be used to provide IP connectivity between INDeX systems when simple call features or non...
Page 92 - INDeX Net; Busy Lamp Field (BLF) Presentation over the Network; INDeX environment for Home Office /Small Office
Page 92 - Part 2 Voice Over IP How Do I? INDeX Net INDeX-Net is required to support user to user across INDeX systems and currently provides the following features. • Busy Lamp Field (BLF) Presentation over the Network • Networked Groups • Hot Desking Across the Network For the INDeX-Net operation a...
Page 93 - Configuration; Part 1- IPNC installation and INDeX routing
How Do I? Part 2 Voice Over IP - Page 93 Configuration The following procedure details the configuration of the INDeX for VoIP support of the Home worker. The configuration should be used in conjunction with the example shown on page 75. This procedure assumes IP connectivity has been correctly esta...
Page 95 - Part 2- IPNC and IP401 VPN line configuration
How Do I? Part 2 Voice Over IP - Page 95 Part 2- IPNC and IP401 VPN line configuration To complete the configuration for Remote logon a VPN Line is required on the IPNC and the IP401 (see page 99 for details on VPN line configuration). The VPN Line controls and establishes the initial Logon procedur...
Page 96 - Step 2 - Test Index environment
Page 96 - Part 2 Voice Over IP How Do I? Configuration Task Description Step 6 How to login remotely The configuration described above uses the default Remote Login number 18. After the Homework dials 18, the INDeX logon DT menu is offered. The Homeworker must then enter his Extension number and pas...
Page 97 - Step 3 - Configure IP Connectivity; Configure the IPNC for the appropriate IP connectivity option.; IP Connectivity Options; QoS; Operation
How Do I? Part 2 Voice Over IP - Page 97 Step 3 - Configure IP Connectivity Configure the IPNC for the appropriate IP connectivity option. IP Connectivity Options LAN 10/100 Ethernet The IPNC transmitted VoIP packets to LAN are distinguish with the TOS field setting. In this case it would be the fun...
Page 98 - Party routers; IPNC 3.2 software has the following operating characteristics; Value; Step 4 - Test IP Connectivity
Page 98 - Part 2 Voice Over IP How Do I? Configuration The following configuration task list details the necessary steps to enable QoS configuration and IPNC systems. QoS interoperation with Third party router relies on the successful negotiation of the PPP protocol options. Task Description Step 1 ...
Page 99 - Step 5 - Configure VPN Line; VoIP Gateway Options; Silence Suppression; The Following Compression types are supported; VPN line control; VPN line Configuration
How Do I? Part 2 Voice Over IP - Page 99 Step 5 - Configure VPN Line The VPN Line Group ID is an absolute reference to VPN line. It is permissible for 2 VPN lines to share the same Line ID in case where redundancy is required. VoIP Gateway Options Call Routing - When an extension number dialled from...
Page 101 - Bandwidth Requirements Calculations; Variable
How Do I? Part 2 Voice Over IP - Page 101 Bandwidth Requirements Calculations When considering the deployment of VoIP, establish the goals for data and voice integration and determine the main traffic types the integrated network is expected to support. Determine if baseline data networking requirem...
Page 103 - Queue drops
How Do I? Part 2 Voice Over IP - Page 103 Step 6 - Test end-to-end Voice and Data Once IP connectivity and VoIP have been configured, it is now important to prove the configuration. If the configuration is successful, there must not be any reduction in VoIP quality when VoIP and non-voice traffic ar...
Page 104 - Function
Page 104 - Part 2 Voice Over IP How Do I? Function Method PPP LCP Config-Ack(2) id=1 len=31 MagicNum=0003709c Protocol field compression MRRU=1500 ShortSeq EndPointDiscrim=mac 00e0070045aa MultiClass=6 Classes=4 8733mS PPP LCP Tx: v=wan_link_A1 PPP LCP Config-Req(1) id=2 len=31 MagicNum=00005895 Pro...
Page 106 - Configuring VoIP; INDeX to INDeX VoIP Trunking
Page 106 - Part 2 Voice Over IP How Do I? Configuring VoIP The following example of a VoIP network features INDeX to INDeX as well as a Home Office / Small Office. This allows VoIP calls to support 'user to user' features that are normally specific to DPNSS. IP N e tw o rk 1 IN D e X a n d IP N C (e...
Page 108 - Home Office / Small Office
Page 108 - Part 2 Voice Over IP How Do I? Home Office / Small Office This new technology not only benefits business expansion, it also facilitates work force mobility. Navigating ourselves to the office incurs a cost not just in our time and our transportation costs, but also impacts the environment...
Page 109 - Appendix A: General Information; Internet Access
Appendix A: General Information Internet Access - Page 109 Appendix A: General Information Internet Access Internet access offers a number of business benefits - email and the exchange of multimedia information, access to all kinds of services and information, and the opportunity to create a global ...
Page 110 - The Corporate Intranet; Intranets offer a number of business benefits:; IND
Page 110 - Internet Access Appendix A: General Information The Corporate Intranet Intranets offer a number of business benefits: – Dispersed locations can be connected, flexibly and cost-effectively – Resources can be centrally provided and managed – Information can be made instantly available, comp...
Page 111 - Many features support effective data service operation:
Appendix A: General Information Internet Access - Page 111 The company’s headquarters is the main platform. The INDeX provides a WAN link to a regional office. Smaller sites use ISDN dial-in access and an Avaya IP Office for access as and when required. Finally, staff on the move, such as the sales ...
Page 112 - Two examples of data services are shown in the figure below.; Data Routing
Page 112 - Internet Access Appendix A: General Information Data Routing Two examples of data services are shown in the figure below. In the first example, to specify a destination for data sent back from the Internet, it is only necessary to define a Service for the outgoing call and its associated ...
Page 113 - Example
Appendix A: General Information Internet Access - Page 113 Example To set up the Service at Welwyn and the corresponding RAS at Edinburgh, it is assumed that the service is to operate as an ISDN service rather than a WAN or Intranet service: 1. Define the Type of Service at Welwyn. Select Service fr...
Page 114 - RAS
Page 114 - Internet Access Appendix A: General Information 4. Set Up the RAS at Edinburgh. Select RAS from the Configuration Tree. Right-click in the summary area and select New from the toolbox. Enter the MSN digits that identify this RAS into the Extension Field. 5. Select User from the Configurat...
Page 115 - Security; – Encrypted; YOU MUST CHANGE YOUR REMOTE ACCESS PASSWORD.
Appendix A: General Information Security - Page 115 Security The IPNC provides a number of measures for the protection of your data and systems against intrusion – either unintentional or malicious – from both the Internet and unauthorised dial-in users. These include: – A Firewall. – Encrypted Pass...
Page 116 - Security Implementation - A Dial-In User
Page 116 - Security Appendix A: General Information Security Implementation - A Dial-In User To illustrate a straightforward but effective security implementation, the worked example that follows is the case of a network administrator who is on call to provide network support at weekends. He is perm...
Page 117 - User; from the Configuration Tree and
Appendix A: General Information Security - Page 117 3. To set up the User profile, select User from the Configuration Tree and right-click in the summary area. Select Add from the toolbox. Enter the user’s Name and a descriptive Full Name for reference. 4. Click on the Dial In tab and select the Tim...
Page 118 - prime; Implementation Considerations; Bandwidth Requirements; See Bandwidth Requirements Calculations on page101 for details.; Voice Prioritisation
Page 118 - Voice-Over-IP Appendix A: General Information Voice-Over-IP The IPNCs Voice-over-IP (VoIP) technology enables a data network to carry voice traffic along with data. Support of compression, Quality of Service (QoS) and echo cancellation technology ensures that speech quality is optimised. ...
Page 119 - Appendix B: Concepts; Configuring data routing on the IPNC
Appendix B: Concepts Configuring data routing on the IPNC - Page 119 Appendix B: Concepts Configuring data routing on the IPNC The diagram below shows the basic concept of inbound and outbound data call configuration on the IPNC. Dialup Account Name TA RAS Mike James Graeme Neil Outbound Call Inboun...
Page 120 - Callback; The following table shows the supported IPNC Callback types.; Callback Option
Page 120 - Configuring data routing on the IPNC Appendix B: Concepts Callback The following table shows the supported IPNC Callback types. Callback Option Description Disable (Default) Callback is not enabled LCP Link Control Protocol After authentication the incoming call is dropped and an outgoing...
Page 121 - Route Type
Appendix B: Concepts Configuring data routing on the IPNC - Page 121 IP Routing A routing entry must exist to support an inbound / outbound connection. The following are the routing entry types that are found on the IPNC. System-Hidden routes are present in the system but are not visible in the conf...
Page 122 - Dynamic IP parameter allocation; DHCP Option; IP address and Mask; Note 1; Router; Note 2; DNS Server Address
Page 122 - Configuring data routing on the IPNC Appendix B: Concepts Dynamic IP parameter allocation The IPNC’s mode of operation for the DHCP Server is configured in the System Configuration form box. With Server selected, IP addresses are allocated both to the LAN using DHCP and to dial in users d...
Page 123 - Voice Over IP Basics; Gateway
Appendix B: Concepts Voice Over IP Basics - Page 123 Voice Over IP Basics The diagram below shows the components in a H323 network and shows the IPNC and the INDeX platform offering the components of a VoIP network. VoIP Extension PC software Phones IP Network DT Handsets INDeX Line Cards PSTN Netwo...
Page 124 - zone; SoftPhone
Page 124 - Voice Over IP Basics Appendix B: Concepts Gatekeeper Terminals are the LAN client endpoints that provide real time two way communications. When an endpoint is switched on, it performs a multicast discovery for a gatekeeper and registers with it. Thus the gatekeeper knows how many users ar...
Page 125 - Appendix C: Overview of IP Routing; IP Addresses & Subnets
Appendix C: Overview of IP Routing IP Addresses & Subnets - Page 125 Appendix C: Overview of IP Routing IP Addresses & Subnets Each computer/host is given a unique number or “IP Address”. The address is 32 bits long e.g. 11000000101010000010101000000001. This is represented by splitting it i...
Page 126 - Dynamic Host Configuration Protocol (DHCP)
Page 126 - Domain Name System (DNS) Appendix C: Overview of IP Routing Domain Name System (DNS) This is the system used on the Internet to match computer/host names to IP addresses. Each host on the Internet has an IP address, rather than having to remember these IP addresses we use names like www.s...
Page 127 - Address ranges; through
Appendix C: Overview of IP Routing Address ranges - Page 127 Address ranges The following addresses will never appear on the Internet and are thus free for use in your private network. – 10.0.0.0 – 172.16.0.0 through 172.32.0.0 – 192.168.0.0 through 192.168.255.0 If you pick one of these you should ...
Page 128 - Firewall Rules; Generic Protocol
Page 128 - Firewall Rules Appendix C: Overview of IP Routing Firewall Rules 1. The default behaviour for incoming session is to block, unless a specific entry exists to forward the session. 2. ICMP are blocked for incoming sessions by default may not be forwarded 3. Non-default protocols are forward...
Page 129 - – Single IP Address Internet connectivity; access the Internet via a single ISP account.; Condition
Appendix C: Overview of IP Routing Network Address Translation (NAT) - Page 129 Network Address Translation (NAT) NAT is a mechanism that allows IP addressing scheme to be hidden from any TCP/IP network to which TCP/IP traffic is routed. For example, an established network may be using a numbering s...
Page 130 - Appendix D: Use Of The Serial Port; Erasing a Configuration from Flash Memory
Page 130 - Introduction Appendix D: Use Of The Serial Port Appendix D: Use Of The Serial Port Introduction The serial port is used, in an emergency, to erase the IPNC configuration or the operational software. For example, if the system is continually rebooting (indicators flashing every 10 seconds)...
Page 131 - Erasing/Re-Installing Operational Software; LAN, so ensure that the PC is connected and the Manager is running.; Replacing the Operational Software in Flash Memory; The command View/TFTP Log used immediately after the AT-X command
Appendix D: Use Of The Serial Port Erasing/Re-Installing Operational Software - Page 131 Erasing/Re-Installing Operational Software It may be necessary to carry out this procedure because the software is corrupted. Note: A replacement copy of software is installed from the Manager PC via the LAN, so...
Page 132 - Troubleshooting; Actual configuration
Page 132 - Troubleshooting Appendix D: Use Of The Serial Port Troubleshooting If the response fails because the configuration file is unavailable, e.g.: : Received BOOTP request for 00e007000123 192.168.42.1 IPNC.bin : Sending BOOTP response for 00e007000123 192.168.42.1 IPNC.bin : Unable to send IP...
Page 133 - must; DTE Cable; Pin Connections
Appendix E: Cables DTE Cable - Page 133 Appendix E: Cables This section provides information about the cables that are used with IPNC. All of the following cables are for internal use only. All structured cabling/site wiring must conform to all local regulations. CAUTION: All ISDN and WAN cables sho...
Page 134 - LAN Cable; C Cat 5 UTP cable -; GREY; End A; Twisted Pair
Page 134 - LAN Cable Appendix E: Cables LAN Cable A B C D A RJ45 Plug. B RJ45 Plug. C Cat 5 UTP cable - GREY . D 3 meters. Pin Connections End A Color Cable Notes End B 1 White/Orange 1 2 Orange/White Twisted Pair 2 3 White/Green 3 6 Green/White Twisted Pair 6 4 Blue/White 4 5 White/Blue Twisted Pai...
Page 135 - LAN Crossover Cable; BLACK
Appendix E: Cables LAN Crossover Cable - Page 135 LAN Crossover Cable A B C D A RJ45 Plug. B RJ45 Plug. C Cat 5 UTP cable - BLACK . D 3 meters. Pin Connections End A Color Cable Notes End B 1 White/Orange 3 2 Orange/White Twisted Pair 6 3 White/Green 1 6 Green/White Twisted Pair 2 STP Cable Drain Wi...
Page 139 - Glossary; information such as its IP address
Page 139 Glossary Glossary BACP Bandwidth Allocation Control Protocol is a dynamic bandwidth allocation technique that enables, if utilisation of the channels already present exceeds a specified threshold value, the connection of additional channels. BOOTP Boot Protocol. A TCP/IP protocol, which all...
Page 141 - Multiple Subscriber Numbering
Glossary Page 141 Glossary (Cont.) IRC Internet Relay Chat. A service that enables an Internet users to participate in a conversation on line in real time with other users. An IRC channel, maintained by an IRC server, transmits the text typed by each user who has joined the channel to all other user...
Page 142 - Time Update Protocol. Used to take the time of day from the Internet
Page 142 Glossary Glossary (Cont.) Router An interface between two networks. A Route is the path a packet takes over a network. It is the responsibility of the router to find the best route between two networks. Router based firewall This is a packet filtering firewall. Only authorised incoming and ...
Page 143 - FTP; Index; Remote Terminal Log-in; TFTP
Index Page 143 INDeX IPNC Cassette Administration Manual Index - Page 143 38DHB0002UKDD – Issue 7 (22/11/02) A Application ...................................................................... 141 B Bootp .............................................................. 31 , 127 , 139 BRI................
Avaya 16-601433
Manual
Avaya 4600
Manual
Avaya 1603
Manual
Avaya 555-245-703
Manual
Avaya Gigabit Ethernet Adapter
Manual
Avaya 4606
Manual
Avaya 585-215-871
Manual
Avaya 4412D+
Manual
Avaya S8400
Manual
Avaya 10-Watt
Manual
Avaya 9600
Manual
Avaya R3.0
Manual
Avaya 1120E
Manual
Avaya 555-245-600
Manual
Avaya 16xx
Manual
Avaya Desk
Manual
Avaya B149
Manual
Avaya 2402
Manual
Avaya IPM515
Manual