Avaya 15-601124 - Manuals

4610/5610 Phone Page 10 15-601124 Issue 05a (16 July 2009) IP Office 1.2 Call Appearance Key Icons The icons displayed against the Call Appearance/Feature keys allow you to determine the status (for example, on HOLD)of each call. Icons also indicate whether a feature has been activated for a particu...

4610/5610 Phone Page 13 15-601124 Issue 05a (16 July 2009) IP Office Basic Call Handling Features Chapter 2.

4610/5610 Phone Page 14 15-601124 Issue 05a (16 July 2009) IP Office 2. Basic Call Handling Features 2.1 Answering a Call When a call arrives at your phone, you may hear a ringing tone and a blinking bell icon ( ) icon appears against theassociated call appearance key. To answer calls at your own ex...

4610/5610 Phone Page 23 15-601124 Issue 05a (16 July 2009) IP Office Using Speed Dials Chapter 3.

4610/5610 Phone Page 24 15-601124 Issue 05a (16 July 2009) IP Office 3. Using Speed Dials 3.1 Overview of Speed Dials The phone can store up to 48 personal speed dials. Press SpDial, to display a screen similar to the following: · The speed dials are sorted alphabetically. · To dial a speed dial num...

4610/5610 Phone Page 25 15-601124 Issue 05a (16 July 2009) IP Office Using Speed Dials: Overview of Speed Dials 3.2 Dialling a Speed Dial Number You can use the speed dial directory to make a call with the handset on hook or off hook. To dial a speed dial number: 1. To display the speed dial directo...

4610/5610 Phone Page 26 15-601124 Issue 05a (16 July 2009) IP Office 3.6 Adding a New Speed Dial To add a new speed dial: 1. Press SpDial and then press Add. If a message stating that the speed dial list is full appears, you must first delete an existing entry before adding a new entry. See Deleting...

4610/5610 Phone Page 29 15-601124 Issue 05a (16 July 2009) IP Office Using the Call Log Chapter 4.

4610/5610 Phone Page 30 15-601124 Issue 05a (16 July 2009) IP Office 4. Using the Call Log 4.1 Overview of the Call Log The phone maintains a call log. To access, press Log. The call logs keeps logs of missed calls, outgoing calls made and incoming calls answered. Each of these logs includes the30 m...

4610/5610 Phone Page 31 15-601124 Issue 05a (16 July 2009) IP Office Using the Call Log: Overview of the Call Log 4.2 Accessing the Call Logs To access the call logs: 1. Press Log. 2. The call log always opens in the Missed calls log. · Missed:The log of calls that rang your extension but were not a...

4610/5610 Phone Page 32 15-601124 Issue 05a (16 July 2009) IP Office 4.5 Turning a Log Entry into a Speed Dial To turn a log entry into a speed dial: 1. Locate the log entry in which you are interested from Missed, InAns or Outgo. 2. Press or adjacent to the entry. 3. Press Add to SD. The screens fo...

4610/5610 Phone Page 33 15-601124 Issue 05a (16 July 2009) IP Office Using Visual Voice Chapter 5.

4610/5610 Phone Page 34 15-601124 Issue 05a (16 July 2009) IP Office 5. Using Visual Voice 5.1 Overview of Visual Voice Visual Voice gives you access to your mailbox using softkeys and, by using the associated feature keys, a more user-friendly option control. Visual Voice is accessed by pressing Vo...

4610/5610 Phone Page 35 15-601124 Issue 05a (16 July 2009) IP Office Using Visual Voice: Overview of Visual Voice 5.2 Listen to Voicemails To listen to your Voicemails or your Group Voicemails: 1. Press Voice. 2. Press Listen (for your messages) or <group name> (for your hunt group messages),f...

4610/5610 Phone Page 36 15-601124 Issue 05a (16 July 2009) IP Office 5.3 Send a Voicemail To send a message to another person or Group: 1. Press Voice. 2. Press Message and dial the extension of the person or Group. 3. Press Message again. The soft-key Record is displayed. 4. Press Record. The Stop ...

4610/5610 Phone Page 37 15-601124 Issue 05a (16 July 2009) IP Office Using Visual Voice: Voicemail Transfer 5.5 Changing Your Greeting You can listen to, change and save your current greeting. Note · Visual Voice only modifies your Personal Greeting for All Calls. To change your mailbox greeting: 1....

4610/5610 Phone Page 39 15-601124 Issue 05a (16 July 2009) IP Office Changing Options Chapter 6.

4610/5610 Phone Page 40 15-601124 Issue 05a (16 July 2009) IP Office 6. Changing Options 6.1 Personal Ringing The IP Office uses 'distinctive ringing' for different types of calls: · A repeated single ring for internal calls. · A repeated double ring for external calls. · A single ring followed by t...

4610/5610 Phone Page 41 15-601124 Issue 05a (16 July 2009) IP Office Changing Options: Viewing IP Settings 6.3 Displaying Contrast You can adjust the contrast level on the phone display. You can choose from among fifteen levels of contrast. To adjust the contrast level: 1. Press OPTIONS. 2. Press an...

4610/5610 Phone Page 42 15-601124 Issue 05a (16 July 2009) IP Office 6.5 Displaying Language Selection When the phone is first installed, it is set to display screen text in English. You can select the language that you wouldprefer from the following: English, German (Deutsch), French (Français), Sp...

4610/5610 Phone Page 43 15-601124 Issue 05a (16 July 2009) IP Office Changing Options: Phone Screen on Answer 6.7 Phone Screen on Calling This action controls the phone screen display when the phone is answered. When the Phone Screen on Answer? option is set to Yes (the default setting), the phone s...

4610/5610 Phone Page 45 15-601124 Issue 05a (16 July 2009) IP Office Function Keys Chapter 7.

4610/5610 Phone Page 46 15-601124 Issue 05a (16 July 2009) IP Office 7. Function Keys 7.1 Overview of the Function Keys Both the Function Keys and Soft Keys can be used to access a range of system features. The display adjacent to the keyshows the feature name. Some of these features are default fea...

4610/5610 Phone Page 47 15-601124 Issue 05a (16 July 2009) IP Office Function Keys: Overview of the Function Keys 7.2 Function Key Programming If any one of the keys on the telephone is programmed with an Admin or Admin 1 feature key, it allows you to programfurther features against other function k...

4610/5610 Phone Page 49 15-601124 Issue 05a (16 July 2009) IP Office Function Keys: Function Key Programming 7.3 Shorthand Programming Mode 1. Press Admin or Admin 1. See Function Key Programming . 2. The Admin or Admin1 menu is displayed, similar to the following:Admin Pages With the exception of E...

4610/5610 Phone Page 50 15-601124 Issue 05a (16 July 2009) IP Office 7.4 Longhand Programming Mode 1. Press Admin or Admin 1. 2. To switch to longhand programming mode, press Expl? . 3. Press Next until the function required is shown, then press Selct . 4. If the function requires some data to be en...

4610/5610 Phone Page 51 15-601124 Issue 05a (16 July 2009) IP Office System Features Chapter 8.

4610/5610 Phone Page 56 15-601124 Issue 05a (16 July 2009) IP Office 8.10 Default Feature Codes The following are the normal default short codes available to all users. Your system administrator may add additionalcodes for other features and for speed dials. The N (where shown), should be replaced b...

4610/5610 Phone Page 58 15-601124 Issue 05a (16 July 2009) IP Office 9. Management and Troubleshooting 9.1 Overview This section provides helpful information for: · Testing your phone to be sure it is operating correctly. · Basic Troubleshooting; this chart provides the most common problems an end u...

4610/5610 Phone Page 59 15-601124 Issue 05a (16 July 2009) IP Office Management and Troubleshooting: Testing Your Phone 9.3 Troubleshooting Chart · Phone does not activate when connected for the first time:Unless your system administrator has already initialized your phone, you may experience a dela...

4610/5610 Phone Page 61 15-601124 Issue 05a (16 July 2009) IP Office Index Index A answering calls 14 B bridged appearance 9 C call appearance keys 9, 10call coverage appearance 9call log accessing 31deleting 32displaying 31overview 30speed dial 25troubleshooting 59 calls answering 14clearing 15conf...

4610/5610 Phone Page 64 15-601124 Issue 05a (16 July 2009) IP Office Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alte...