Avaya 15-601075 - Manuals

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Manual Avaya 15-601075

Summary

2402/5402 Phone Page 2 15-601075 Issue 05a (16 July 2009) IP Office © 2009 AVAYA All Rights Reserved. NoticeWhile reasonable efforts were made to ensure that the information in this document was complete and accurate at the time ofprinting, Avaya Inc. can assume no liability for any errors. Changes ...

Page 3 - Contents; The Telephone; Call Appearance Keys; Call Handling; Default Feature Codes

2402/5402 Phone Page 3 15-601075 Issue 05a (16 July 2009) IP Office Contents Contents The Telephone 1. ..................................................................... 8 1.1 Call Appearance Keys ..................................................................... 9 1.2 Logging On ................

Page 7 - Flashing: The lamp also flashes when the phone receives a call.; Red button used to place a call on hold.

2402/5402 Phone Page 7 15-601075 Issue 05a (16 July 2009) IP Office The Telephone: 1. The Telephone This guide covers the use of the 2402 and 5402 phones on IP Office. Both phones are similar, however the 5402 is onlysupported on the IP Office whereas the 2402 is supported on a range of Avaya phone ...

Page 8 - CAUTION; Call Appearance Key Icons; on hold, press the adjacent; System Features

2402/5402 Phone Page 8 15-601075 Issue 05a (16 July 2009) IP Office 1.1 Call Appearance Keys The main call handling screen contains two buttons set as 'Call Appearance' keys. Having two Call Appearance keys is very useful. When holding a call, you can answer/make another call and then switchbetween ...

Page 9 - To use an extension other than your own (hot desking); Notes

2402/5402 Phone Page 9 15-601075 Issue 05a (16 July 2009) IP Office The Telephone: Call Appearance Keys 1.2 Logging On Your administrator has created your initial configuration so that you will be automatically logged on to your homeextension. However, you may be required to log in for the following...

Page 10 - The home user is logged on to another extension; Note; Call Forwarding; DISC; To end the call, press; CONN; Conference Calls; Personalized Ring; CONFERENCE

2402/5402 Phone Page 10 15-601075 Issue 05a (16 July 2009) IP Office 1.4 No User The NoUser configuration will be used for extensions where the home user is not currently logged on for example: · The home user is logged on to another extension · Forced login is enabled An extension set as NoUser wil...

Page 12 - You can also press; HOLD and then answer the incoming call (see; Hold; The default ringing cadences are:; These can be changed by your system administrator.

2402/5402 Phone Page 12 15-601075 Issue 05a (16 July 2009) IP Office 2. Call Handling 2.1 Answering a Call When a call arrives at your phone, you hear a ringing tone and a flashing bell icon ( ) appears on the associated callappearance display. The following describes how to use your handset to answ...

Page 13 - To make a call using the handset:; Press

2402/5402 Phone Page 13 15-601075 Issue 05a (16 July 2009) IP Office Call Handling: Answering a Call 2.2 Making a Call There are several options for making a phone call, depending on what how you want to use the phone. To make a call using the handset: 1. Pick up the handset. 2. Dial the phone numbe...

Page 14 - To add another party to a call:

2402/5402 Phone Page 14 15-601075 Issue 05a (16 July 2009) IP Office 2.4 Conference The Conference feature allows you to conference other parties (including yourself) into a call. To add another party to a call: 1. Press CONFERENCE. The existing call is put on hold. 2. Dial the number of the person ...

Page 15 - To redial the last number that you dialed:; To switch off your handset microphone:

2402/5402 Phone Page 15 15-601075 Issue 05a (16 July 2009) IP Office Call Handling: Transfer 2.6 Speaker Pressing this key transfers the current call to the phone’s speaker. The adjacent lamp is lit when the speaker is in use.Note however that the phone has no microphone and the handset is muted whe...

Page 16 - To put an existing call on hold:; HOLD. The symbol changes to; To retrieve a held call, press the Call Appearance button with; To transfer a held call, see

2402/5402 Phone Page 16 15-601075 Issue 05a (16 July 2009) IP Office 2.9 Hold You can put a call on hold to gather information, or to answer a second call. If a second call arrives you will here a shortring and the flashing symbol will appear next to the Call Appearance key. To put an existing call ...

Page 18 - The following options are available for call forwarding:

2402/5402 Phone Page 18 15-601075 Issue 05a (16 July 2009) IP Office 3. System Features As well as your phones specific features that only the system administrator can allocate, you can access a numberof system features by dialling short codes. These instructions are for the system's default configu...

Page 19 - — Voicemail Callback

2402/5402 Phone Page 19 15-601075 Issue 05a (16 July 2009) IP Office System Features: Call Forwarding 3.2 Diverting Calls You can divert your calls to another extension using Follow Me. Unlike Forward, Follow me can only be used to divertcalls to another internal extension on the same IP Office. Not...

Page 20 - Not all systems support voicemail or have voicemail installed.; The following options are available for voicemail:

2402/5402 Phone Page 20 15-601075 Issue 05a (16 July 2009) IP Office 3.3 Do Not Disturb You may choose to receive no calls at all or only those from particular callers on your exceptions list. · To switch Do Not Disturb on (with or without exceptions), dial *08. An N is displayed. · To switch it off...

Page 21 - To park a call using the short codes, the call must first be put on; To Un-park a call from another extension:; To Park a call to your local extension:

2402/5402 Phone Page 21 15-601075 Issue 05a (16 July 2009) IP Office System Features: Voicemail 3.5 Private Call The Private Call feature is used to prevent any intrusions during the call. Private call can be activated either before orduring a call and will set the phone status to 'cannot be intrude...

Page 23 - Index; answering calls 12

2402/5402 Phone Page 23 15-601075 Issue 05a (16 July 2009) IP Office Index Index A answering calls 12 B buttons 7 C call answer 12appearance keys 8clearing 13conference 14diverting 19forwarding 18hold 8, 16making 13mute 15redial 15transfer 14waiting 22 call appearance keys 8clearing a call 13 D defa...

Page 26 - protective rights of Avaya or others.

2402/5402 Phone Page 26 15-601075 Issue 05a (16 July 2009) IP Office Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alte...