Avaya 1110 - Manuals

About the Avaya 1110 IP Deskphone 12 • automatic network configuration • hearing aid compatibility Note: Wideband audio is not supported on the Avaya 1110 IP Deskphone. Note: Some features are not available on all telephones. Consult your system administrator to verify which features are available f...

About the Avaya 1110 IP Deskphone 13 Telephone controls Table 1: Telephone controls Note: In some geographic regions, the Avaya 1110 IP Deskphone is offered with key caps that have English text labels. Text in parentheses indicates labels appearing on the key caps, for example, (Services). Context-s...

About the Avaya 1110 IP Deskphone 15 When your Avaya 1110 IP Deskphone firmware is being updated, the blue Feature Status Lamp flashes. Note: To find out if additional features are supported, contact your administrator. Press the Services key once to access the following server-based options: • Tele...

About the Avaya 1110 IP Deskphone 17 Telephone display Table 1 shows the LCD screen of your Avaya 1110 IP Deskphone. Figure 2: Avaya 1110 IP Deskphone LCD screen The LCD screen on your Avaya 1110 IP Deskphone consists of two basic display areas: • The upper display area is for information such as ca...

About the Avaya 1110 IP Deskphone 18 Call features and Flexible Feature Codes Some features are not available on all IP Deskphones. Call features and Flexible Feature Codes (FFCs) must be assigned to your IP Deskphone and supported by system software. Contact your system administrator to configure t...

About the Avaya 1110 IP Deskphone 19 Security features The following security features are available on your Avaya 1110 IP Deskphone: • Using Encrypted Calling • Connect the components Using Encrypted Calling Your Avaya 1110 IP Deskphone supports secure communication using SRTP media encryption. If ...

About the Avaya 1110 IP Deskphone 21 To turn Password Protection on or off: 1. Press the Directory key. 2. Press the Up/Down navigation keys to scroll up or down, and highlight Change Protection Mode . 3. Use the dialpad to enter your password (if Password Protection is enabled). 4. Press the Enter ...

Entering and editing text 22 Entering and editing text You can enter and edit text on your Avaya 1110 IP Deskphone using the following methods: • “Connect the components” on page 25 • “Editing text using the soft keys” on page 22 • “Connect the components” on page 25 The use of any of these methods ...

Entering and editing text 23 You can use soft keys to edit text when you use features such as Personal Directory, Redial List, and Callers List. To edit an entry in your Personal Directory, press the Directory key, and select the desired entry from your Personal Directory. To edit text with the soft...

Entering and editing text 24 Entering text using the USB keyboard You can use the USB keyboard, when connected, to enter text in the tools and graphical applications. For number entry in phone applications (for example, when dialing), you can use the keyboard to enter digits (0–9), as well as * and ...

Connect the components 25 Connect the components Before you begin CAUTIONDamage to Equipment Do not plug your Avaya 1110 IP Deskphone into a regular or ISDN telephone jack. This results in severe damage to the IP Deskphone. Consult your system administrator to ensure that you plug your phone into a ...

Connect the components 26 Figure 3: Release the phone from the stand Use the following steps to connect the components of your phone. 1. Remove the stand cover . Pull upward on the center catch (see Figure 4) and remove the stand cover from the stand base. The cable routing tracks are now accessible...

Connect the components 27 Figure 4: Remove the stand cover 2. Connect the AC power adapter (optional). Connect the AC power adapter (not supplied) to the AC adapter jack in the bottom of the phone (see Figure 5 ). Form a small bend in the cable, and then thread the adapter cord through the channel i...

Connect the components 28 Figure 5: Avaya 1110 IP Deskphone connections 3. Install the handset. Plug the end of the handset cord with the short straight section into the handset. Plug the end of the handset cord with the long straight section into the handset jack on the back of the phone (see Figur...

Connect the components 29 ( . Plug the other end of the cable into the LAN port on the back of your PC. Figure 6: Cable routing tracks and mounting holes 6. Wall-mount your phone (optional). Your Avaya 1110 IP Deskphone can be mounted either by: (Method A) using the mounting holes on the bottom of t...

Connect the components 30 7. Replace the stand cover. Ensure that all cables are neatly routed and press the stand cover into place until you hear an audible click. 8. Put the phone in the wall-mount position. If you wall-mounted your phone, put it in the wall-mount position by pressing the Tilt Lev...

Telephone features 31 Telephone features Your Avaya 1110 IP Deskphone has both server-based telephone features and local (telephone-based) tools. Server-based telephone features are accessed through the Telephone Options menu item on the Services menu. Press the Services key once to access the Servi...

Telephone features 32 • “Set Info” on page 37 • “Diagnostics” on page 38 • “Ring type...” on page 39 • “Call timer” on page 40 • “Live Dial Pad” on page 41 • “Caller ID display order” on page 42 • “Normal mode indication” on page 42 When an option has a submenu, an ellipses (...) appears after the o...

Telephone features 33 Volume adjustment... To adjust the volume, press the Services key, select Telephone Options , and then select Volume adjustment… Adjusting the volume: 3. Choose one of the following: — Press the Select context-sensitive soft key to save any changes and return to the Telephone O...

Telephone features 34 Contrast adjustment To adjust the LCD display screen contrast, press the Services key, select Telephone Options , and then select Contrast adjustment . Adjusting the display screen contrast: or 3. To increase or decrease the volume, do one of the following: — Press the Up or Do...

Telephone features 35 Language... The LCD display is available in multiple languages. To choose a language, press the Services key, select Telephone Options , and select Language… If the Language setting is password-protected, you must enter a password (SCPW) to change the language. If you enter an ...

Telephone features 36 Date/Time... Several date and time formats are available. Formats are based on the 12-hour and 24-hour clocks. To select the date and time format, press the Services key, select Telephone Options , and then select Date/Time… Selecting a date and time format: 2. Choose one of th...

Telephone features 37 Local Dialpad Tone The Local DialPad Tone option produces Dual-Tone Multi-Frequency (DTMF) sounds, a single tone, or no sound when you press a key on the dialpad. To choose a local dialpad tone, press the Services key, select Telephone Options , and then select Local DialPad To...

Telephone features 38 • Server Info • Location Info • Encryption Info To view telephone-specific information, press the Services key, select Telephone Options , and then select Set Info . Viewing telephone-specific information: Diagnostics The Diagnostics option displays the following telephone-spec...

Telephone features 39 Viewing telephone-specific diagnostic information: Ring type... The Ring type… option configures the telephone’s ring tone. To choose a ring type, press the Services key, select Telephone Options , and then select Ring type… Choosing a ring type: 1. Press the Up/Down navigation...

Telephone features 40 Call timer The call timer measures how long you are on each call. To enable Call timer, press the Services key, select Telephone Options , and then select Call timer . Enabling or disabling Call Timer: 3. Choose one of the following: — Press the Select context-sensitive soft ke...

Telephone features 41 Live Dial Pad Use Live Dialpad to dial a number using the telephone keypad without having to pick up the handset, press the Handsfree key, or press the Line (DN) key. Note: Live Dialpad activates the primary DN key. Configuring Live Dialpad To configure Live Dialpad, press the ...

Telephone features 42 Caller ID display order Caller ID display order appears in 2 formats: • Number, name (default) • Name, Number Configuring Caller ID display order Use the following procedure to configure Caller ID display order. 1. Press the Services key, select Telephone Options , and then sel...

Local tools 44 Local tools Your Avaya 1110 IP Deskphone has both local and server-based telephone tools and features. This section discusses the various tools and features available locally on your Avaya 1110 IP Deskphone. Many of the tools and features discussed in this section are for administrato...

Local tools 45 When you are working in Edit mode, the first field of the item is highlighted and a blinking cursor is to the right of the current edit position. The navigation controls for Edit mode are described in Table 6 . 1. Using the Preferences submenu When you select the Preferences option fr...

Local tools 46 • “2. Languages...” on page 46 • “3. Backlight Timer” on page 47 1. Contrast Use the Contrast tool to adjust the contrast of the LCD display screen on your Avaya 1110 IP Deskphone. To adjust the contrast of the LCD display screen, press the Services key twice to open the Local tools m...

Local tools 47 Note: The Telephone Options menu is synchronized with the selected language. To access the local language tool , press the Services key twice to open the Local tools menu, press the 1 key on the dialpad to select the Preferences menu option, and then press the 2 key on the dialpad to ...

Local tools 48 Adjusting the Backlight Timer: 2. Using the Local Diagnostics submenu When you select the Local Diagnostics option from the Local tools menu, a Local Diagnostics submenu appears. This submenu provides access to tools used for monitoring and controlling the operation of your Avaya 1110...

Local tools 49 • “2. Network Diagnostic Tools” on page 49 • “3. Ethernet Statistics” on page 49 • “4. IP Network Statistics” on page 49 • “5. DHCP Information” on page 50 • “6. License Information” on page 50 • “7. Certificate Information” on page 50 When in the submenu, press the Cancel context sen...

Local tools 50 5. DHCP Information The system administrator can use the DHCP Information menu to view DHCP related information. 6. License Information The system administrator can use the License Information menu to view license related information. 7. Certificate Information The system administrato...

Making a call 51 Making a call This section describes features associated with making a call. You can make a call from your Avaya 1110 IP Deskphone using any of the following methods: • “Using Off-hook dialing” on page 51 • “Using On-hook Dialing” on page 52 • “Using Predial” on page 52 • “Using Rin...

Making a call 52 Using On-hook Dialing Using Predial Use the Predial feature to enter, preview, and edit numbers before dialing. To use Predial: 1. Leave the handset in the cradle. 2. Press the line (DN) key. 3. When the dial tone sounds, dial the number. 4. When the called party answers, lift the h...

Making a call 53 To edit a Predial number: Using Ring Again Use the Ring Again feature if you receive a busy tone or if there is no answer. Your IP Deskphone rings when the person you called becomes available. Ring Again automatically redials the number. or 2. Choose one of the following: — Lift the...

Making a call 54 To activate Ring Again: To call a Ring Again party when you receive notification: To deactivate Ring Again before notification: 1. Dial a number and receive a busy tone or no answer. 2. Choose one of the following: — Press the Ring Again context- sensitive soft key. — Enter the Ring...

Making a call 55 Using Last Number Redial Use the Last Number Redial feature to automatically redial the last dialed number. To use Last Number Redial: Choose one of the following: or 1. To redial using the handset: — Lift the handset. — Press the line (DN) key. 2. To redial without lifting the hand...

Making a call 56 Using Speed Call Use the Speed Call feature to place internal and external calls by dialing a one-, two-, or three-digit code to store, edit, and automatically dial frequently called telephone numbers. To store a Speed Call number: To make a Speed Call: 1. Press the Speed Call Contr...

Making a call 57 Using System Speed Call Use the System Speed Call feature to dial Speed Call codes that override dialing restrictions placed on your telephone. To make a System Speed Call: 2. Press the Speed Call Controller context-sensitive soft key. 3. Dial the Speed Call code to automatically di...

Answering a call 58 Answering a call Each incoming call causes the telephone to ring and the Message Indicator lamp to flash. To answer a call: While on an active call This section describes the following features, available during an active call: • “Placing a call on hold” on page 58 • “Transferrin...

While on an active call 59 To place a call on hold: To retrieve a call on hold: Transferring a call Use the Transfer feature to redirect a call to the appropriate person. To transfer a call to a third party: Press the Hold key. Press the line (DN) key. 1. Press the Transfer context-sensitive soft ke...

While on an active call 60 To return to the original call, if the transfer is incomplete: Using Timed Reminder Recall Use the Timed Reminder Recall feature to receive a reminder tone when a transferred call is not answered. To use Timed Reminder Recall: If the person called is not available, press t...

While on an active call 61 If the transferred call is not answered, your telephone rings: Using Call Park Use the Call Park feature to hold temporarily (park) and retrieve a call from any telephone. Using Call Park does not tie up a line. When configured network-wide, Call Park can be used across ne...

While on an active call 62 To park a call on a DN other than the System Park DN or your own DN: To park a call using the SPRE code or FFC: 1. Press the Park context-sensitive soft key. 2. Dial the DN where you want to park the call. 3. Press the Park context-sensitive soft key. 1. Choose one of the ...

While on an active call 63 To retrieve a parked call: Recording a Calling Party Number Use the Calling Party Number feature to record a caller’s number, or to charge a call to an account number, during an established call. To record a caller’s number for accounting purposes: 4. Choose one of the fol...

While on an active call 64 Tracing a malicious call Use the Call Trace feature to trace nuisance calls within your system. Note: This is not a default feature. Contact your system administrator to configure this feature on your telephone. To activate Call Trace: 2. Dial a charge account number or th...

While away from your desk 65 While away from your desk You can use the following features when you are away from your desk: • “Using Call Forward” on page 65 • “Using Internal Call Forward” on page 66 • “Using Remote Call Forward” on page 67 • “Securing your telephone” on page 69 Using Call Forward ...

While away from your desk 66 To deactivate Call Forward: To reinstate Call Forward to the same number: Using Internal Call Forward Use Internal Call Forward to accept only calls originating at internal DNs to ring at another DN. Calls originating outside your telephone system still ring at your tele...

While away from your desk 67 To deactivate Internal Call Forward: Using Remote Call Forward Use the Remote Call Forward feature (from any telephone other than your own) to forward calls to any telephone. To activate Remote Call Forward: 3. Return the handset to the handset cradle. Lift the handset a...

While away from your desk 68 To deactivate Remote Call Forward: 5. Choose one of the following: — Dial your DN. — To forward calls to the previous call forward telephone number, press the # key. (Do not perform steps 6 and 7.) 6. Dial the number to which you are forwarding calls. If calls are forwar...

While away from your desk 69 Securing your telephone Use the Electronic Lock feature to prevent others from making calls from your telephone. The Electronic Lock feature is controlled using the corresponding Flexible Feature Codes (FFC) and your Station Control Password (SCPW). To lock your telephon...

While away from your desk 70 To unlock your telephone: 1. Lift the handset. 2. Dial the Electronic Lock Deactivate FFC. 3. Dial your Station Control Password . or 4. Choose one of the following: — If you are dialing locally, press the Goodbye key. — If you are dialing the FFC remotely, dial your DN....

Talking with more than one person 72 Setting up a conference call Use the Conference feature to set up a conference call for a maximum of three or six people including yourself. The maximum number of people the conference feature supports depends on the configuration of your telephone. To set up a c...

Talking with more than one person 73 Using Group Call Use the Group Call feature to automatically call members of a predefined group, one at a time, until all members answer. To call group members: 1. Lift the handset. 2. Enter the Group Call FFC . — The feature automatically calls all group members...

Talking with more than one person 74 To answer a group call: To end a group call: 1. Lift the handset. Note the following about notification tones: — If you are on a call and receive three 10-second tones, this is the notification of a group call on your current extension. — If you are on a call on ...

Working without interruption 75 Working without interruption This section describes the Activating Make Set Busy feature, which provides uninterrupted work time. Note: Uninterrupted work time can also be obtained by forwarding your calls to another telephone number (see Using Call Forward on page 65...

Additional call features 76 Additional call features Contact your system administrator to determine if the following call features are available on your telephone. • “Using Call Page Connect to make an announcement” on page 76 • “Charging a call or charging a forced call” on page 77 • “Using Enhance...

Additional call features 77 Charging a call or charging a forced call Use the Call Charge feature to charge a call to a specific account. The Forced Charge feature charges long-distance calls from a telephone restricted to local calls. To charge a local or long-distance call to an account before you...

Additional call features 78 To charge a call in progress: To charge a call to an account when you transfer a call: 1. Choose one of the following: — Press the Transfer context-sensitive soft key. — Press the Conference context- sensitive soft key. 2. Choose one of the following: — Press the Charge c...

Additional call features 80 Using Enhanced Override Use the Enhanced Override feature to override an active call after you attempt a Forced Camp-on. Use Enhanced Override to make a call or a consultation call, such as placing a call on hold and calling another party. To use Enhanced Override: 2. Cho...

Additional call features 81 Using Forced Camp-on Use the Forced Camp-on feature to automatically ring another telephone (internal or external) immediately after that telephone disconnects from its current call. To use Forced Camp-on: 1. Enter the Override FFC to initiate a Forced Camp-on. — If eithe...

Additional call features 82 Answering a call camped-on to your extension: 1. Enter the Override FFC, to initiate a Forced Camp-on. Note: The person you called receives a tone, and you receive a ring signal or a busy signal, depending on the options chosen. You are now camped-on to the number you dia...

Additional call features 83 Overriding a busy signal Use the Override feature to override a busy signal and interrupt another call. To override a busy signal: Using Privacy Release Use the Privacy Release feature to enable one or more people who share your DN to join a call. You receive a busy signa...

Additional call features 84 To use Privacy Release in an established state: Using Radio Page Use the Radio Page feature to page a person and stay on the line until they answer. The paged person answers the call after entering a special Page Meet-me code from any telephone. To use Automatic Preselect...

Additional call features 86 To answer a Radio Page: If you carry a Radio Pager, a page indicates that someone dialed your DN. If the Radio Page system is configured to function in Meet-me mode, you can answer the page call from any telephone. 1. Lift the handset. 2. Dial the Radio Paging Answer FFC....

Additional phone features 87 Additional phone features The following features are described in this section: • “Secure Communication” on page 87 • “Using Virtual Office” on page 87 • “Using Media Gateway 1000B” on page 98 Secure Communication Your Avaya 1110 IP Deskphone supports secure communicatio...

Additional phone features 88 You can use an IP Deskphone as a Remote phone to connect to your Avaya 1110 IP Deskphone even if it is a different IP Deskphone model. Table 7 shows the IP Deskphones on which you can use Virtual Office to connect to your Avaya 1110 IP Deskphone. Note 1: When logged into...

Additional phone features 89 Logging in to Virtual Office If the IP Deskphone is configured for Virtual Office, the Virtual soft key is displayed, as shown in Figures 7. Figure 7: Virtual Soft key — small phone

Additional phone features 90 To activate Virtual Office from this IP Deskphone on your Office IP Deskphone: Using Virtual Office on your Remote telephone Because the display characteristics, including size, vary from one IP Deskphone model to the next, your Office Avaya 1110 IP Deskphone 1. Press th...

Additional phone features 91 display is different on each Remote phone. Figures 8 to 10 show LCD displays of various IP Deskphones when they are logged on to an Avaya 1110 IP Deskphone using Virtual Office. Figure 8 shows an Avaya 1120E IP Deskphone logged in as a Remote phone to an Avaya 1110 IP De...

Additional phone features 92 Figure 9 shows an Avaya 1140E IP Deskphone logged in as a Remote phone to an Avaya 1110 IP Deskphone Office phone. Figure 9: Logged in to an Avaya 1110 IP Deskphone using an Avaya 1140E IP Deskphone

Additional phone features 93 Figure 10 shows an Avaya 2050 IP Softphone logged in as a Remote phone to an Avaya 1110 IP Deskphone Office phone. Figure 10: Logged in to an Avaya 1110 IP Deskphone using an Avaya 2050 IP Softphone Note 1: On the displays of the IP Phone 2002, IP Phone 2004, Avaya 1120E...

Additional phone features 95 To regain operation of a telephone being used for Virtual Office: Logging out of Virtual Office To log out of Virtual Office, press the Virtual soft key. Automatic log out from Virtual Office Your remote Virtual Office IP Deskphone may be configured to automatically log ...

Additional phone features 96 Deskphones can still be used to make emergency calls. “Emergency Calls only“ is displayed on the IP Deskphone display when not logged in to Virtual Office. When the phone goes off-hook, dial tone is available for emergency calls only. All other calls are restricted. Trou...

Additional phone features 98 Using Media Gateway 1000B The Media Gateway 1000B (MG 1000B) provides a means of extending CS 1000 Release 4.5 features to one or more remotely located branch offices using the Branch Office feature. A branch office is a remote location in the network where IP Deskphones...

Additional phone features 99 Normal Mode (see “Using Resume Normal Mode” on page 100 ) or by waiting for 10 minutes. Local Mode If the WAN connection fails, the IP Deskphone loses communication with the Main Office Telephone Preference Service (TPS). It then registers with the MG 1000B and receives ...

Additional phone features 100 Using Resume Normal Mode Use the Resume Normal Mode command to return to Normal Mode after testing survival functionality. Note: If you do not use the Resume Normal Mode command after testing, the telephone automatically returns to Normal Mode in 10 minutes. Troubleshoo...

Additional phone features 101 Local Mode Invalid ID (1) Gatekeeper unable to find end point from Branch User ID. Notify system administrator. Local Mode Invalid ID (2) Branch User ID not found in any equipped TN. Notify system administrator. Table 9: Troubleshooting MG 1000B (Part 2 of 2) Display Me...

Using Hospitality features 102 Using Hospitality features Hospitality features are intended for hotel operations. The following features are discussed in this section: • “Configuring Automatic Wake-Up” on page 102 Configuring Automatic Wake-Up Use the Automatic Wake-Up feature to receive a timed rem...

Using Hospitality features 103 To cancel an Automatic Wake-Up call: To verify the time for the Automatic Wake-Up call: 1. Lift the handset. 2. Dial the Automatic Wake-Up Quit FFC. 3. Press the Goodbye key. 1. Lift the handset. 2. Dial the Automatic Wake-Up Verify FFC. 3. Dial the Automatic Wake-Up t...

Station Control Password 104 Station Control Password Some features on your Avaya 1110 IP Deskphone are supported by a Station Control Password (SCPW). The SCPW supports the following telephone features: • Electronic Lock — to prevent others from making calls from your telephone • Remote Call Forwar...

Station Control Password 105 5. Press the Up/Down navigation keys to scroll up or down, and then highlight New Password . 6. Press the Enter key. 7. Use the dialpad to enter the new password. 8. Press the Enter key to accept the new password. Note: If you are locked out of your Avaya 1110 IP Deskpho...

Quick Reference 109 Quick Reference Feature operation Call Forward Activate Deactivate Reinstate Call PickUp Pickup Conference Hold Place a call on hold Return to a held call Last Number Redial Message Ring Again Activate When notified Deactivate Transfer Fwd Fwd Fwd Fwd Fwd Conf Conf (Hold) (Line) ...

Quick Reference 110 Legend Services and Telephone Options menus Adjust volume or Icon Action ( ) Indicates the key cap text label. For example, (Message).Lift the handset. Replace the handset. Press the goodbye key. Dial a number. Press the line key. An icon flashes when a feature is being programme...

Regulatory and safety information 114 Table 11 lists EMC compliance for various jurisdictions. Table 12: Safety Other Safety Approvals: IEC 60950-1: ITE equipment - Safety - Part 1: General requirements Table 11: EMC Compliance Jurisdiction Standard Description United States FCC CFR 47 Part 15 Class...

Regulatory and safety information 115 Other US/Canada : Hearing Aid Compatibility (HAC) as per FCC Part 68 This equipment complies with the CE Marking requirements. Australia : AS/ACIF S004: Voice Frequency Performance Requirements for Customer Equipment EU Countries: This device complies with the e...

Third party terms 117 Third party terms Third Party Terms for UNIStim sw releases4.1 thru 5.0 (Jan 2010 - Nov 2010) Certain portions of the product ("Open Source Components") are licensed under open source license agreements that require Avaya to make the source code for such Open Source Com...

Third party terms 118 * * This software/database is a "United States Government Work" under the terms of the United States Copyright Act. It was written as part of the author's official duties as a United States Government employee and thus cannot be copyrighted. This software/database is fr...

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Third party terms 129 1. The origin of this software must not be misrepresented; you must not claim that you wrote the original software. If you use this software in a product, an acknowledgment in the product documentation would be appreciated but is not required. 2. Altered source versions must be...

Third party terms 130 dealings in this Software without prior written authorization of the copyright holder. END OF TERMS AND CONDITIONS Libpng The following component is licensed under libpng license: Libpng 1.2.37 - June 4, 2009 Libpng License This copy of the libpng notices is provided for your c...

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Third party terms 134 Convert UTF ConvertUTF License Copyright 2001-2004 Unicode, Inc. Disclaimer This source code is provided as is by Unicode, Inc. No claims are made as to fitness for any particular purpose. No warranties of any kind are expressed or implied. The recipient agrees to determine app...

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Terms you should know 137 Terms you should know Avaya Communication Ser ver 1000 Your office communication system. Calling Party Name Display Information appearing on the LCD display screen, such as the caller’s name and telephone number. The system must have CPND enabled. Categor y 5 (Cat5) Cable a...

Terms you should know 138 Feature display An area that shows status information about the feature in use. It also displays the name and status of the active session. Feature Status Lamp indicator An LCD or an LED that indicates a data message, contact, or feature status by a flash, wink, steady on, ...

Terms you should know 139 Interrupted dial tone A broken or pulsed dial tone that sounds when you access some features on your telephone. Message/Inbox A fixed key on your Avaya 1110 IP Deskphone that connects to your voice messaging system when the key is pressed. Navigation keys Keys used to scrol...

Terms you should know 140 Special Prefix code (SPRE) Special codes entered using the dialpad, followed by a two-digit access code, that enable features (for example, Call Forward All Calls requires entry of SPRE code + 74). Soft keys A set of keys programmed by your system administrator. These four ...

Terms you should know 141 User interface Screen displays that interact with the end user as a result of an action or event. Visual Alerter/Message Waiting indicator An LCD or an LED that flashes to indicate that a message is waiting or when the ringer is on.

Index 143 Index A Adjusting the display screen con-trast 34 Adjusting the volume 33 AutoDial Transfer 76 Automatic Wake-Up 102 C Call features and Flexible Feature Codes 17 Call Forward 65 Call log options 41 Call Page 76 Call Page Connect 76 Call Park 61 Call party information 137 Calling 51 Callin...