BlackBerry 7.1 - Manual

Activate your smartphone with a BlackBerry Enterprise Server Activate your smartphone with BlackBerry Enterprise Server for Microsoft Exchange Server If your BlackBerry smartphone is associated with a BlackBerry Enterprise Server, you can activate your smartphone to access your corporate email accou...

Activate your smartphone with BlackBerry Enterprise Server for IBM Lotus Notes If your BlackBerry smartphone is associated with a BlackBerry Enterprise Server, you can activate your smartphone to access your corporate email account.You can also activate your smartphone with the BlackBerry Enterprise...

• To keep the date and time on your smartphone synchronized with the date and time on your computer, select the My computer's date and time with my device checkbox. • If you have certificate synchronization turned on and you want to synchronize certificates, select the Certificates checkbox. To spec...

Check for BlackBerry Desktop Software updates To perform this task, you must have an active Internet connection. 1. In the BlackBerry Desktop Software, click Help > Check for updates . 2. If an update is available, review the information on the screen and if you want to install it, click Get upda...

Backup and restore About backing up and restoring data You can back up and restore most of the data on your BlackBerry smartphone and BlackBerry PlayBook tablet, including settings, fonts, saved searches, and browser bookmarks.If you're using a smartphone, you can also back up your messages and orga...

1. In the BlackBerry Desktop Software, click Device > Back up . 2. In the File Options section, click Change > Yes . 3. Browse to a folder and click OK. Troubleshooting: Backup and restore I can't restore a backup file to my smartphone or tablet If you create a backup file on a smartphone that...

Organizer data About synchronizing your organizer data You can synchronize your organizer data between your BlackBerry smartphone and your computer to keep the data the same in both locations. When you make changes, you can synchronize data again to keep your data up-to-date.If wireless synchronizat...

Turn off wireless synchronization on your smartphone To synchronize your organizer data, you must turn off wireless synchronization on your BlackBerry smartphone for each type of organizer data that you want to synchronize using the BlackBerry Desktop Software. 1. On your smartphone, in the Calendar...

• To synchronize updates to the contact entries from your smartphone to your computer, click One way to your computer only . To replace all entries on your computer with the entries on your smartphone, select the Replace all entries on your computer with the entries on your device checkbox. 5. In th...

5. If you don't want to synchronize calendar entries that have already passed, select the Only sync future entries checkbox. 6. In the Account Settings section, in the Calendar account drop-down list, click the calendar application that you use on your computer. 7. Click Configure . Do one of the fo...

• To synchronize updates to the memo entries from your smartphone to your computer, click One way to your computer only . To replace all entries on your computer with the entries on your smartphone, select the Replace all entries on your computer with the entries on your device checkbox. 5. In the A...

5. If you don't want to synchronize tasks that have already passed, select Upcoming tasks only . 6. In the Account Settings section, in the Tasks account drop-down list, click the calendar application that you use on your computer. 7. Click Configure. Do one of the following: • If you use Microsoft ...

Troubleshooting: Organizer data synchronization I receive a message that my default services have changed When you synchronize your organizer data using the BlackBerry Desktop Software, you might receive a message that your default services on your BlackBerry smartphone have changed if you recently ...

Applications About applications Applications help you get the most benefit, value, and fun out of your BlackBerry smartphone.When your smartphone is connected to your computer, the Applications screen in the BlackBerry Desktop Software lists applications that are currently on your smartphone and lis...

Add a display language to your smartphone You can add a new language to your BlackBerry smartphone if your BlackBerry Device Software supports multiple languages. 1. Connect your smartphone to your computer. 2. In the BlackBerry Desktop Software, click Applications . 3. Expand the BlackBerry <ver...

Software updates Update your BlackBerry Device Software You might want to update your BlackBerry Device Software for one of the following reasons: • To access new applications and features• To resolve a technical issue• Your wireless service provider requires that you update the BlackBerry Device So...

• To access new applications and features• To resolve a technical issue If an updated version of the BlackBerry Tablet OS is available for you to download, on the home screen of the BlackBerry Desktop Software, the new version number is listed and the Update button appears.It might take up to an hou...

Switch to a new smartphone or new tablet About switching to a new smartphone or new tablet If you want to start using a new BlackBerry smartphone, you can use the BlackBerry Desktop Software to move your current data and settings to your new smartphone. You can also use the BlackBerry Desktop Softwa...

7. Move your SIM card and your media card (if you have one) to your new smartphone. If you're switching from a smartphone that is associated with the BlackBerry Internet Service, on your new smartphone, in the setup wizard, open the email setup screen. Update your smartphone PIN. Related information...

Mobile Internet or tethering About using Mobile Internet to tether your smartphone Depending on your wireless service provider, you can use the Mobile Internet feature to set up your BlackBerry smartphone as a modem by connecting it to your computer with a USB cable. This is also known as tethering....

Certificates for your smartphone About synchronizing certificates with your smartphone If your BlackBerry smartphone is associated with a BlackBerry Enterprise Server, you can use the certificate synchronization tool to download or import certificates to your computer, synchronize certificates betwe...

Certificate properties Depending on the certificate, more properties or fewer properties might appear in the certificate synchronization tool of the BlackBerry Desktop Software. Property Description Certificate Label This field displays the name of the certificate. By default, the certificate synchr...

Property Description Thumbprint Algorithm This field displays the hash algorithm used to calculate the digital thumbprint of the certificate. Thumbprint This field displays the digital thumbprint of the certificate. The digital thumbprint is a hash of the certificate encoding. Install a root certifi...

Download certificates for your contacts automatically Before you begin: Before you perform this task, contact your administrator as this task can result in reduced computer or network performance. You'll also need to verify that you have added an LDAP certificate server to the certificate synchroniz...

Files About copying files You can copy files and folders between your BlackBerry smartphone or BlackBerry PlayBook tablet and your computer. When you connect your smartphone or tablet to the BlackBerry Desktop Software, you can access its storage drive and drag and drop files between your computer's...

Copy files from your smartphone or tablet to your computer Before you begin: Before you copy encrypted files, verify that encryption is turned on for your BlackBerry smartphone. Encrypted media files aren't supported on the BlackBerry PlayBook tablet. 1. Connect your smartphone or tablet to your com...

Media About media files You can manage your media files—music, pictures, and videos—between your BlackBerry smartphone and your computer, or your BlackBerry PlayBook tablet and your computer.You can import your pictures and videos from your smartphone or tablet to your computer, and you can synchron...

Supported media file formats Media type Supported file types Music File extensions: • .wav• .wma• .mp3• .m4a• .aac Audio files that contain digital rights management (DRM) technologies are not supported. If you purchase songs from the iTunes Store, only iTunes Plus versions are supported in the Blac...

Media type Supported file types • H.263• H.264• MPEG• MPEG-4• WMV (8, 9 10)• Xvid Audio formats: • AAC• AMR• PCM Only mono and stereo videos are supported. Other video formats might be supported if the applicable codecs are installed.If you have an AC3 filter installed on your computer, the BlackBer...

Synchronize your videos from your computer to your smartphone or tablet Before you begin: You cannot synchronize encrypted videos to your BlackBerry PlayBook tablet. 1. Connect your BlackBerry smartphone or tablet to your computer. 2. In the BlackBerry Desktop Software, click Videos . 3. If necessar...

1. Connect your smartphone or tablet to your computer. 2. If available, to change the default setting and make all pictures on your device available for import, in the BlackBerry Desktop Software, click Device > Device options . On the Media tab, clear the Only show pictures taken by the device c...

• To import only videos that are new since your last import, verify that the BlackBerry Desktop Software selected your latest videos. • To import all your videos, including videos that have been imported previously, select the Show imported videos checkbox. Click Check all . • To import individual v...

• To delete media files from your smartphone or tablet, in the Transferring Media to My Device section, click Delete all media . • To automatically delete media files from your smartphone or tablet after you import them, in the Importing Media from My Device section, from the After importing media f...

• Verify that the songs, playlists, or other collections of music that you expected to synchronize are selected in the BlackBerry Desktop Software. If you switched from the Sync Individual Song view to the Sync Music Collections view, individual songs that don't belong to selected collections are no...

A picture folder on my computer isn't recognized If you are trying to synchronize pictures from a specific folder on your computer to your BlackBerry smartphone or BlackBerry PlayBook tablet, the folder might appear dimmed in one of the following situations: • The folder on your computer is deleted•...

Wi-Fi music sync About Wi-Fi music sync You can use Wi-Fi music sync on your BlackBerry smartphone to browse songs by artists, playlists, albums, and genres that are in your Windows Media Player library or iTunes library on your computer. This feature isn't available for the BlackBerry PlayBook tabl...

I cannot connect to a Wi-Fi network Depending on your BlackBerry smartphone model, the Wi-Fi feature might not be supported. Try the following actions:• Verify that you have turned on the connection to the Wi-Fi network.• Verify that you're in a Wi-Fi coverage area.• If the Wi-Fi network doesn't app...

• Verify that your Wi-Fi connection on your smartphone is turned on. On the home screen of your smartphone, click the connections area at the top of the screen, or click the Manage Connections icon. If the Wi-Fi checkbox is cleared, select it. • If the Wi-Fi connection on your smartphone is turned o...

• Verify that both the BlackBerry Desktop Software and your iTunes library or Windows Media Player library is open on your computer. • Verify that the correct music library is selected in the BlackBerry Desktop Software. Click Device > Device options . On the Media tab, if the correct music libra...

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