BlackBerry 6210 - Manual

Handheld User Guide 11 Pacemakers Consult a physician or the manufacturer of your pacemaker if you have any questions regarding the effect of RF signals on your pacemaker. If you have a pacemaker, ensure that you are using the handheld in accordance with the safety requirements associated with your ...

Important safety information 12 BlackBerry Wireless Handheld BLASTING AREAS To avoid interfering with blasting operations, turn the wireless feature of your handheld radio OFF when in a “blasting area” or in areas posted: “Turn off two-way radio”. Obey all signs and instructions. POTENTIALLY EXPLOSI...

Important safety information 14 BlackBerry Wireless Handheld • the handheld, charging unit, or accessory has been dropped or damaged in any way • the handheld, charging unit, or accessory does not operate normally by following the instructions contained in this guide • the handheld, charging unit, o...

Important safety/compliance information Handheld User Guide 15 • National Council on Radiation Protection and Measurements (NCRP) Report 86, -1986, Biological Effects and Exposure Criteria for Radio Frequency Electromagnetic Fields • Health Canada, Safety Code 6, 1999, Limits of Human Exposure to Ra...

Important safety information 16 BlackBerry Wireless Handheld the handheld is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. Before a wireless handhe...

FCC compliance statement (USA) Handheld User Guide 17 AIRCRAFT Federal Aviation Administration (FAA)/FCC regulations prohibit using the radio of your handheld while in the air. Switch off your handheld’s radio before boarding an aircraft. The effect of the use of your handheld’s radio in an aircraft...

Important safety information 18 BlackBerry Wireless Handheld • Consult the dealer or an experienced radio/TV technician for help. Industry Canada Certification This device complies with Industry Canada RSS 133, under certification number 2503A-R6220GW. Class B compliance This device complies with th...

EU REGULATORY CONFORMANCE Handheld User Guide 21 EU REGULATORY CONFORMANCE Research In Motion Limited hereby declares that this BlackBerry Wireless Handheld device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. The Declaration of Conformity mad...

About this guide This guide provides information and procedures for using the applications on your handheld. Audience This guide is for new handheld users who require help using handheld applications and for experienced users who want to learn more about the handheld applications, including time-sav...

Related documents Handheld User Guide 25 The name of your service provider or network operator appears in the handheld status section of the screen. This name reflects the network to which you are currently connected. The illustrations in this guide use <service provider> to indicate this name...

Chapter 1 Getting to know your handheld This section provides information on the following topics: • Using the keyboard and trackwheel • Activating backlighting • Navigating applications • Configuring handheld options • Tips for using your handheld

Getting to know your handheld 28 BlackBerry Wireless Handheld The BlackBerry 6200 Series of Wireless Handhelds Using the keyboard and trackwheel Your handheld’s keyboard provides access to the alphabetic characters. The keyboard also features ten special keys: the Symbol key to access a symbols libr...

Getting to know your handheld 32 BlackBerry Wireless Handheld Activating backlighting In low light conditions, you can increase readability of the LCD screen and keyboard by using the backlighting feature. To activate backlighting, press the Power button. If you do not press any keys or use the trac...

Navigating applications Handheld User Guide 33 and the name of your service provider or network operator. The handheld status section also appears on the Messages, Saved Messages, Search Results, Alarm, and Phone screens. From the Home screen, you can open each application. On each application scree...

Getting to know your handheld 34 BlackBerry Wireless Handheld Find screen menu - View item To select a menu item, use the trackwheel to scroll to the item, and then click the trackwheel. To close the menu, press the Escape button. To scroll through options There are four ways to change the configura...

Navigating applications Handheld User Guide 35 menu, you can choose to dial the phone number, browse the web site, or send an email, PIN, or short message service (SMS) message to your contact, based on the link that you select. Handheld icons Icons indicate wireless network coverage, battery power,...

Navigating applications Handheld User Guide 37 Handheld status icons Options Set the password, customize AutoText, set the date and time, and program the automatic on/off feature. Keyboard Lock Lock your keyboard to prevent accidentally typing characters. Lock Lock the handheld with a password so th...

Getting to know your handheld 38 BlackBerry Wireless Handheld Battery status icons NUM -lock mode is active unread message is waiting roaming indicator If the roaming indicator appears beside the network type (such as GSM , GPRS ), you are roaming into another wireless network coverage area that is ...

Getting to know your handheld 40 BlackBerry Wireless Handheld Configuring handheld options After you are familiar with your handheld, you should configure some of its basic options. Refer to "Options" on page 235 for more information on selecting notification profiles and setting the Auto On...

Chapter 2 Email and PIN messages This section provides information on the following topics: • Message status icons • Sending email and PIN messages • Setting message options • Inserting symbols • Formatting your messages • Using cut, copy, and paste • Using the Find feature • Adding attachments to m...

Email and PIN messages 42 BlackBerry Wireless Handheld Message status icons These icons indicate the status of messages. Sending email and PIN messages After you activate your handheld, you can send and receive email and PIN messages. To send an email message 1. On the Home screen, click the Compose...

Sending email and PIN messages Handheld User Guide 45 To send a PIN message A personal identification number (PIN) is a number that is used to identify each handheld on the network. If you know the PIN of another person’s handheld, you can add it to your Address Book and use it to send a PIN message...

Sending email and PIN messages Handheld User Guide 47 6. After your message is complete, click the trackwheel to view the menu, and then click Send . Your message is sent, addressed as you have specified. To send a message to a one-time recipient You can send a message without adding the recipient t...

Email and PIN messages 48 BlackBerry Wireless Handheld You return to the Messages screen, and you can view the status of your sent message. To send email messages using links Your handheld recognizes email addresses in the body of messages and converts them into links. You can select an underlined l...

Email and PIN messages 50 BlackBerry Wireless Handheld Message List Options screen - setting options 4. After you edit the fields, click the trackwheel to view the menu, and then click Save . You return to the Messages screen. To set current message options Changes that you make to the current messa...

Inserting symbols Handheld User Guide 51 Current Message Options screen - setting options 5. Click the trackwheel to view the menu, and then click Save . Inserting symbols You can insert symbols into your messages from your handheld symbols library. To insert symbols 1. On the Home screen, click the...

Email and PIN messages 52 BlackBerry Wireless Handheld Composing a message - inserting symbols 4. Select the symbol that you want to use. 5. Click the trackwheel to insert the symbol into your message. (You can also press the associated letter that appears under the symbol.) The symbol is inserted i...

Formatting your messages Handheld User Guide 53 Automatic capitalization When you compose a message, you do not have to press a Shift key to capitalize letters; your handheld has two methods of capitalizing letters. • When you type, the first letter that you type is capitalized automatically and eve...

Email and PIN messages 54 BlackBerry Wireless Handheld Number lock You can activate number-lock (NUM-lock) mode to type numbers without holding down the Alt key. Press the Left Shift key and the Alt key. NUM-lock mode is activated and you can type numbers on any screen. Press the Alt key again to tu...

Formatting your messages Handheld User Guide 55 Composing a message - incorrect spelling 3. When you press the Space key, the correctly spelled word replaces the error. Composing a message - AutoText-corrected spelling To add a new AutoText entry 1. On the Home screen, click the Options icon. The Op...

Email and PIN messages 56 BlackBerry Wireless Handheld 7. The list of AutoText entries changes depending on the locale that you select for your handheld. When you add new entries, you can set whether you want them to be available in all locales or in a specific locale only. In the Locale field, pres...

Formatting your messages Handheld User Guide 57 2. Click AutoText . The AutoText screen appears with a list of default AutoText entries. 3. Click the trackwheel to view the menu, and then click New . The AutoText: New screen appears. 4. In the Replace field, type a keyword. For this example, type a ...

Email and PIN messages 58 BlackBerry Wireless Handheld 2. Click AutoText . The AutoText screen appears with a list of default AutoText entries. 3. Type the first letter, or first few letters, of the entry that you want to find. For this example, type the letter t . The screen displays the word Find ...

Using cut, copy, and paste Handheld User Guide 59 You return to the AutoText screen and the entry is no longer listed. Using cut, copy, and paste You can cut, copy, and paste text in email, PIN, and SMS messages, Address Book entries, phone call notes, memos, appointments, notification profiles, web...

Email and PIN messages 60 BlackBerry Wireless Handheld Using the Find feature Your handheld’s Find feature locates specific words and numbers within sent and received messages. You can use this feature in the Messages, Saved Messages, and Search Messages applications. The Find feature differs from t...

Adding attachments to messages Handheld User Guide 61 5. After you locate a specific word or number, you can search for that word or number again. Click the trackwheel to view the menu, and then click Find Next . Received email message menu - Find Next item The cursor moves to the next occurrence of...

Email and PIN messages 62 BlackBerry Wireless Handheld Composing a message - Address Book attachment Refer to “Adding addresses” on page 117 for information on how to add a new Address Book entry. Customizing the auto signature You can specify an auto signature that is appended to all email messages...

Receiving delivery confirmation Handheld User Guide 63 Receiving delivery confirmation You can receive confirmation that an email message has been delivered to another person’s handheld. To receive delivery confirmation 1. On the Home screen, click the Compose icon. The To screen appears. 2. Select ...

Email and PIN messages 64 BlackBerry Wireless Handheld After the message is delivered to the recipient’s handheld, you receive a new message indicating that your sent message arrived. Reading email or PIN messages When you receive a new message, you receive visual notification in the handheld status...

Email and PIN messages 66 BlackBerry Wireless Handheld SMS: This action sends an SMS message to the sender or a recipient of the open email or PIN message. It is available only when your cursor is in the From or To field of the open message and a phone number for this contact is saved in your Addres...

Receiving long email messages Handheld User Guide 67 You can request more of a message manually or set your Message List Options so that your handheld receives more of a message automatically when you finish reading the delivered section. To receive more of a message automatically If you want the re...

Email and PIN messages 68 BlackBerry Wireless Handheld Open email message menu - More item If you are in an area of sufficient wireless coverage for receiving email messages and you selected More on the menu, the next section of the message is sent to you. If you selected More All , the remaining pa...

Managing attachments Handheld User Guide 69 To manage Address Book attachments If you receive an email or PIN message on your handheld that has an Address Book attachment, you can view the attachment and add it to your handheld Address Book. 1. On the Home screen, click the Messages icon. The Messag...

Tips for email and PIN messages Handheld User Guide 71 2. Open a meeting request or meeting response email message. Scroll to the end of the message and select the Meeting Request or Meeting Response attachment. Click the trackwheel to view the menu, and then click Open Attachment . The details of t...

Chapter 3 SMS messages This section provides information on the following topics: • Message status icons • Sending an SMS message • Setting SMS options • Using AutoText in SMS messages • Reading SMS messages • Removing the history from SMS messages • Tips for SMS messages

SMS messages 74 BlackBerry Wireless Handheld Message status icons These icons indicate the status of SMS messages. Before you begin You can send and receive SMS messages of up to 160 characters to SMS-compatible numbers. An SMS-compatible number is a phone number ( Work , Home , Mobile , or Pager ) ...

Sending SMS messages Handheld User Guide 75 Sending SMS messages After you activate your handheld, and if you are in an area of sufficient wireless coverage, you can send SMS messages. To send an SMS message 1. On the Home screen, click the Compose icon. The To screen appears. 2. Select a contact fo...

Sending SMS messages Handheld User Guide 77 To screen menu - SMS item 3. Type an SMS-compatible phone number for your contact. Click the trackwheel to view the menu, and then click Continue . 4. Type a message. 5. After your message is complete, click the trackwheel to view the menu, and then click ...

SMS messages 78 BlackBerry Wireless Handheld You return to the Messages screen, and you can view the status of your sent message. Setting SMS options You can customize options for your SMS messages. Refer to "SMS" on page 259 for more information. Using AutoText in SMS messages The AutoText ...

Reading SMS messages Handheld User Guide 81 SMS message - AutoText-replaced text 5. After your message is complete, click the trackwheel to view the menu, and then click Send . You return to the Messages screen. Reading SMS messages When you receive a new SMS message, your handheld displays notifica...

SMS messages 82 BlackBerry Wireless Handheld Messages screen - SMS messages 2. Select a received SMS message and click the trackwheel to view the menu. Click Open . 3. The new message appears on your screen at the top of a session view. A session view shows the messages that have been sent to or rec...

SMS messages 84 BlackBerry Wireless Handheld Next Item: This action closes the current item and opens the next item (if a next item exists). Next Unopened Item: This action closes the current item and opens the next unopened item (if an unopened item exists). Removing the history from SMS messages Y...

Tips for SMS messages Handheld User Guide 85 The SMS message that you select and all prior SMS messages that you sent to or received from the contact in this thread are no longer listed in the session view. The individual messages are still listed on the Messages screen. Tips for SMS messages Compos...

Chapter 4 Managing messages and phone call logs This section provides information on the following topics: • Filing email messages • Using wireless email reconciliation • Saving messages • Editing messages • Resending messages • Marking messages as opened • Marking messages as unopened • Searching m...

Managing messages and phone call logs 88 BlackBerry Wireless Handheld Filing email messages After you install the desktop software and reconcile your email messages, you can file email messages into folders. Refer to the Intellisync Online Help for more information on manual email reconciliation. Th...

Managing messages and phone call logs 90 BlackBerry Wireless Handheld You return to the Messages screen. Using wireless email reconciliation You can use wireless email reconciliation to automatically reconcile messages between your desktop email program and your handheld. If you enable wireless emai...

Saving messages Handheld User Guide 91 3. In the Wireless Reconcile field, press the Space key until Yes appears. 4. In the Conflicts field, set which location should dominate if a message has been moved or deleted from both your handheld and your desktop. Press the Space key until the preferred opt...

Saving messages Handheld User Guide 93 To remove messages from the Saved Messages screen If you want to delete a saved message, you must delete it from the Saved Messages screen. 1. On the Home screen, click the Saved Messages icon. The Saved Messages screen appears. 2. Select a saved message and cl...

Managing messages and phone call logs 94 BlackBerry Wireless Handheld Composing a message menu - Save Draft item A icon beside the email or PIN message indicates that the message is saved but has not been sent. Open the message to resume composing it. You can save, send or delete the message. Editin...

Managing messages and phone call logs 96 BlackBerry Wireless Handheld You return to the Messages screen and the edited message is sent to the new recipient. Resending messages If, for some reason, your SMS, PIN, or email message is not sent properly on the first attempt, you can resend the message. ...

Marking messages as opened Handheld User Guide 97 When you resend a message that was sent successfully on the first attempt, a copy of the original message is sent and the original message remains on the Messages screen. When you resend a message that was not sent successfully on the first attempt, ...

Managing messages and phone call logs 98 BlackBerry Wireless Handheld The message is marked as opened. To mark all messages as opened 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Select a date field. Click the trackwheel to view the menu and click Mark Prior Opened...

Searching messages and phone call logs Handheld User Guide 99 2. Select an opened message and click the trackwheel to view the menu. Click Mark Unopened . Messages screen menu - Mark Unopened item The message is marked as unopened. Searching messages and phone call logs Use the Search Messages appli...

Managing messages and phone call logs 100 BlackBerry Wireless Handheld To perform a search 1. On the Home screen, click the Search Messages icon. The Search screen appears. 2. In the Name field, type a name, email address, PIN, or phone number. 3. In the In field, press the Space key until the prefe...

Managing messages and phone call logs 102 BlackBerry Wireless Handheld The results of your search are displayed on the Search Results screen. If you save your search, the name of your search appears in the handheld status section of the screen. Searching in folders The following tips can help you na...

Searching messages and phone call logs Handheld User Guide 103 To edit a search 1. On the Home screen, click the Search Messages icon. The Search screen appears. 2. Click the trackwheel to view the menu and click Recall . Your saved searches are listed. 3. Select the search that you want to edit. Cl...

Managing messages and phone call logs 104 BlackBerry Wireless Handheld Search screen menu - Select Search item 4. The details of the search are displayed. You can edit any of the fields. After you make your changes, click the trackwheel to view the menu. • If you do not want to save the changes, cli...

Searching messages and phone call logs Handheld User Guide 105 Search screen menu - Delete Search item 4. A dialog box appears that prompts you to confirm before the selected search is deleted. Click Delete . You return to the Search screen and the search is no longer listed. To search for a sender ...

Managing messages and phone call logs 106 BlackBerry Wireless Handheld Messages screen menu - Search Sender item The Search Results screen displays all messages that have been received from that sender. To search email and PIN messages by subject You can view all email and PIN messages that relate t...

Managing messages and phone call logs 108 BlackBerry Wireless Handheld The Active Call screen appears and your handheld dials the phone number of the contact that you selected. To view phone call logs on the Messages screen You can open and view the phone call log for any received or placed call. 1....

Deleting messages and phone call logs Handheld User Guide 109 receive new messages or new phone calls, your handheld deletes the oldest messages and phone call logs on the Messages screen to accommodate new ones; saved messages are not deleted. To delete a message or phone call log 1. On the Home sc...

Managing messages and phone call logs 110 BlackBerry Wireless Handheld You return to the Messages screen and the message or phone call log is no longer listed. To delete multiple items by date 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Select a date field and cli...

Chapter 5 Address Book This section provides information on the following topics: • Address Book icons • Setting Address Book options • Adding addresses • Adding pauses and waits to phone numbers • Changing user-defined field names • Adding group addresses • Using Remote Address Lookup • Managing Ad...

Address Book 116 BlackBerry Wireless Handheld Address Book icons These icons provide additional information about your Address Book entries. Setting Address Book options You can customize the following Address Book options. • Sort By: Select how you want to sort the addresses in your Address Book. B...

Adding addresses Handheld User Guide 117 Address Book Options screen - setting options 4. After you edit the fields, click the trackwheel to view the menu. Click Save . You return to the Find screen. Adding addresses You can add contacts to your handheld Address Book to create a database. You can ad...

Adding addresses Handheld User Guide 119 Received message From field menu - Add to Address Book item 4. Add any additional information that you want to include for this contact. 5. Click the trackwheel to view the menu, and then click Save . The contact is added to your Address Book and you return t...

Address Book 120 BlackBerry Wireless Handheld 2. Select a phone number that is not associated with a contact in your Address Book. Click the trackwheel to view the menu and click Add To Address Book . The New Address screen appears, with the contact’s phone number in the Work field. 3. Add a name fo...

Changing user-defined field names Handheld User Guide 123 To add pauses and waits 1. On the Home screen, click the Address Book icon. The Find screen appears. 2. Open an existing Address Book entry or create a new one. 3. In the Work , Home , Mobile , or Pager field, type the first part of the phone...

Address Book 124 BlackBerry Wireless Handheld New Address screen menu - Change Field Name item 4. Click Change Field Name . Delete the current name of the field. Type a new field name and click the trackwheel. The field name is changed for all of your contacts. Adding group addresses After you add i...

Using Remote Address Lookup Handheld User Guide 125 6. Repeat steps 4 and 5 to add more members to your group address. 7. After you add all desired contacts to the group address, click the trackwheel to view the menu. Click Save Group . You return to the Address Book screen and the new group appears...

Address Book 126 BlackBerry Wireless Handheld You can use the Remote Address Lookup feature on any Find screen such as when you are placing a phone call, creating a meeting request, or sending an email message. Remote Address Lookup actions When you select the results of a Remote Address Lookup sear...

Managing Address Book entries Handheld User Guide 127 View: This action displays a virtual business card that lists the available information for the selected contact. Get more results: This action only appears if more lookup results are available than the number that is listed on the screen. This a...

Address Book 128 BlackBerry Wireless Handheld handheld searches the first, last, and company names of contacts to find the first instance of the letters that you type. As you type more letters for your search, fewer matches appear. 3. To return to your complete list of contacts, click the trackwheel...

Managing Address Book entries Handheld User Guide 129 3. Select a group member and click the trackwheel to view the menu. Complete one of the following actions: • To replace the selected member with another contact in your Address Book, click Change Member . • To delete the selected member from the ...

Address Book 130 BlackBerry Wireless Handheld Using the SIM phone book application With your handheld Address Book, you can also use the abbreviated dialing numbers (ADNs) and service dialing numbers (SDNs) that are saved on your SIM card to place calls. You can view, add, edit, and delete ADN and S...

Using the SIM phone book application Handheld User Guide 131 1. On the Home screen, click the Address Book icon. The Find screen appears. 2. Click the trackwheel to view the menu and click SIM Phone Book . The Find screen displays the message Loading SIM Phone Book . 3. Click the trackwheel to view ...

Address Book 132 BlackBerry Wireless Handheld 3. Select the entry that you want to add to your Address Book. Click the trackwheel to view the menu and click Add to Address Book . 4. The ADN Phonebook Entry screen appears with the contact’s information in the Name and Phone fields. 5. Click the track...

Chapter 6 Phone This section provides information on the following topics: • Phone icons • Before you begin • Placing phone calls • Answering phone calls • Ending phone calls • Using shortcuts when you place calls • Setting the volume • Putting phone calls on hold • Muting phone calls • Placing one-...

Phone 134 BlackBerry Wireless Handheld • Placing emergency calls • Tips for using the Phone application Phone icons These icons provide additional information about the Phone application. Note: Depending on your service provider and the services that are enabled for your Phone application, the follo...

Before you begin Handheld User Guide 135 Before you begin Your handheld is equipped with an integrated speaker and microphone. On your handheld, you can use the automated functions that are available to touch-tone phones. If you use the optional headset with your handheld, insert the headset connect...

Answering phone calls Handheld User Guide 137 Active Call screen To end the call, click the trackwheel to view the menu. Click End Call . The handheld beeps to indicate that the call has ended. On the Active Call screen, you can also press the Escape button to end the call. To exit the phone applica...

Answering phone calls Handheld User Guide 139 Answering phone calls when the handheld is locked If your handheld is locked with a password when you receive a phone call, you can answer the call without typing your password. When the Incoming Call dialog box appears, click to answer or ignore the cal...

Phone 140 BlackBerry Wireless Handheld Ending phone calls When you finish with your call, click the trackwheel to view the menu. Click End Call . Phone screen menu - End Call item After the phone call ends, the Phone screen appears, displaying your list of contacts. Using shortcuts when you place ca...

Using shortcuts when you place calls Handheld User Guide 141 If you have used the quick dialling feature before, the last number that you dialed appears in the Enter Phone Number dialog box. To call this number, press the Space key. To delete the number, press the Escape button. If, in the Phone app...

Phone 142 BlackBerry Wireless Handheld Setting the volume While you are connected to a phone call, scroll the trackwheel to change the volume for your handheld’s Phone application. Scroll up to increase the volume or scroll down to decrease the volume. Putting phone calls on hold After you have plac...

Muting phone calls Handheld User Guide 143 Muting phone calls You can mute phone calls on your handheld, so that you can hear your contact but your contact cannot hear you. When a call is muted, the mute icon appears as a line through the phone call in progress icon. When you mute the phone call, th...

Phone 144 BlackBerry Wireless Handheld 3. Type the phone number, and then click Call . Phone screen - placing a one-time call Your handheld dials the number that you typed. Placing phone calls using links Your handheld recognizes phone numbers in the body of messages and converts them into links. Yo...

Managing phone calls on the Phone screen Handheld User Guide 145 Your handheld dials the phone number that you selected. Managing phone calls on the Phone screen The last 20 contacts that you called or received calls from are listed on the Phone screen. You can sort your list of contacts by name, mo...

Phone 146 BlackBerry Wireless Handheld 4. Click Delete . You return to the Phone screen, and the contact is removed from the list. Customizing Phone options You can customize the following Phone options. • Call Logging: Set whether you want your phone calls to appear on the Messages screen. You can ...

Customizing Phone options Handheld User Guide 147 Phone Options screen Customizing call logging By default, your handheld logs all calls that you place or receive on the Messages screen. You can customize the Phone application so that your calls do not appear on the Messages screen. You can also spe...

Phone 148 BlackBerry Wireless Handheld To enable call barring 1. On the Home screen, click the Phone icon. The Phone screen appears. 2. Click the trackwheel to view the menu, and then click Options . The Phone Options screen appears. 3. Click Call Barring . If your SIM card is provisioned for call b...

Customizing Phone options Handheld User Guide 149 Your call barring password is changed. To disable call barring 1. On the Home screen, click the Phone icon. The Phone screen appears. 2. Click the trackwheel to view the menu, and then click Options . The Phone Options screen appears. 3. Click Call B...

Phone 150 BlackBerry Wireless Handheld 6. Click the trackwheel to view the menu, and then click Save . You return to the Call Forwarding screen. 7. Select Unanswered Calls and click the trackwheel to view the menu. Click Edit . The Edit Forwarding Profile screen appears. 8. In the Busy , No Answer ,...

Customizing Phone options Handheld User Guide 151 5. Click the trackwheel to view the menu, and then click Close . You return to the Phone Options screen. You receive all calls on your handheld. Setting call waiting You can enable and disable call waiting. To enable and disable call waiting 1. On th...

Phone 152 BlackBerry Wireless Handheld • Auto Hangup: Set whether you want the handheld to end phone calls automatically when you insert your handheld in the holster. Choose from Into Holster and Never . By default, this field is set to Never . • Confirm Delete: Select whether you want to confirm be...

Customizing Phone options Handheld User Guide 153 To set Smart Dialing options 1. On the Home screen, click the Phone icon. The Phone screen appears. 2. Click the trackwheel to view the menu, and then click Options . The Phone Options screen appears. 3. Click Smart Dialing . The Smart Dialing screen...

Phone 154 BlackBerry Wireless Handheld After you configure corporate dialing, on the Phone screen, press the Space key when you are not connected to a phone call to open the Enter Phone Number dialog box. Hold the 8 key until the letter X appears, and then type the extension. The handheld dials the ...

Using phone call notes Handheld User Guide 155 To edit your voice mail access number If your SIM card is not provisioned for voice mail or if you want to use an alternate voice mail system, you can edit the voice mail access number manually. 1. On the Home screen, click the Phone icon. The Phone scr...

Phone 156 BlackBerry Wireless Handheld 2. Select the phone call log for which you want to add call notes. Click the trackwheel to view the menu, and then click Open . The View Call Log screen displays the details of the phone call. 3. Click the trackwheel to view the menu, and then click Add Notes ....

Using phone call notes Handheld User Guide 157 View Call Log screen menu - Edit Notes item 4. After you edit the notes, click the trackwheel to view the menu, and then click Save Notes . You return to the View Call Log screen with your call notes changed. To forward a call log You can forward the de...

Phone 158 BlackBerry Wireless Handheld 5. In the email message, add any additional notes, and then click the trackwheel to view the menu. Click Send . You return to the Messages screen, and you can view the status of your sent message TTY Option Depending on your service provider ’s plan, text telep...

Placing conference calls Handheld User Guide 159 For example, if you regularly call an automated information service that requires a password, you could specify a pause in the phone number to automatically enter your password. You could then enter a wait in the phone number to select the information...

Phone 160 BlackBerry Wireless Handheld To set up a conference call 1. On the Home screen, click the Phone icon. The Phone screen appears. 2. Begin typing the name of the contact that you want to call. The Call screen displays the contacts whose names contain the letters that you typed. 3. Select the...

Viewing phone status Handheld User Guide 161 The conference call resumes. To disconnect conference call recipients 1. On the Home screen, click the Phone icon. The Phone screen appears. 2. While you are connected to a conference call, click the trackwheel to view the menu. Click Drop Call . The Sele...

Phone 162 BlackBerry Wireless Handheld 3. Select the timer that you want to reset and click the trackwheel to view the menu. Click Clear Timer . The timer is reset to 0:00 . Phone Info screen menu - Clear Timer item 4. Click the trackwheel to view the menu, and then click Save . The timer is reset a...

Tips for using the Phone application Handheld User Guide 163 To place emergency calls when your handheld is locked 1. Click the trackwheel. A dialog box appears with the message Device is locked . 2. Click Emergency Call . Another dialog box appears that prompts you to confirm that you want to place...

Chapter 7 Browser This section provides information on the following topics: • Browser icons • Before you begin • Navigating web pages • Setting Browser configuration options • Setting general Browser options • Using the Find feature • Downloading images • Viewing web addresses • Using bookmarks • U...

Browser 166 BlackBerry Wireless Handheld Browser icons These icons indicate the status of a particular web page. Before you begin To use your Browser, you must be in an area with sufficient wireless coverage for browsing web pages. You can browse web pages if GPRS and one or more bars appears with t...

Navigating web pages Handheld User Guide 167 When you first receive your handheld, the Browser might not be activated. To determine whether your Browser is activated, on the Home Screen, click the Browser icon on the homescreen. If the screen is blank or displays an error, your Browser is not activa...

Browser 168 BlackBerry Wireless Handheld Browser screen menu - Get Link item The requested web page appears. The download progress of the page that you are trying to view is shown in the upper right corner of the screen. Requesting indicates that the Browser is requesting content from the web server...

Navigating web pages Handheld User Guide 169 Go To dialog box - typing a web page address 3. Type the address of the web page that you want to view. Press the Space key to insert a period and press a Shift key and the Space key to insert a slash mark ( / ). Click OK . The requested web page appears....

Browser 170 BlackBerry Wireless Handheld To navigate within web pages Depending on the configuration of the web page that you visit, customized links might appear in the menu or at the bottom of the screen beside your service provider name. You can use these links to open web pages or to make select...

Setting Browser configuration options Handheld User Guide 171 3. Select the link for the web page that you want to view and click the trackwheel. The Go To dialog box appears. 4. Click OK to open the page or click Cancel to select another link. Setting Browser configuration options Your service prov...

Browser 172 BlackBerry Wireless Handheld You return to the Browser Options screen. Setting general Browser options On the General Properties screen, you can customize the following options: • Content Mode: Select the type of content that your handheld should accept. Choose WML & HTML , HTML only...

Setting general Browser options Handheld User Guide 173 • Confirm Close on Escape: Select whether you want to be prompted before the browser closes when on the Startup screen, you press the Escape button. • Confirm Execute WML Scripts: Select whether you want to confirm before WML scripts are run. B...

Browser 174 BlackBerry Wireless Handheld 1. On the Home screen, click the Browser icon. The startup screen appears. 2. Click the trackwheel to view the menu, and then click Options . The Browser Options screen appears. 3. Click General Properties . The General Properties screen appears. 4. Click the...

Downloading images Handheld User Guide 175 Downloading images If there are images on a web page that have not downloaded, you can request more images while you are viewing the text portion of the page. To download more images 1. On the Home screen, click the Browser icon. The startup screen appears....

Browser 176 BlackBerry Wireless Handheld To view web link addresses 1. On the Home screen, click the Browser icon. The startup screen appears. 2. After you select the link for which you want to view the address, click the trackwheel to view the menu and click Link Address . The Address dialog box ap...

Using bookmarks Handheld User Guide 177 2. Open a web page that you want to add to your Browser Bookmarks folder, click the trackwheel to view the menu and click Add Bookmark . The Add Bookmark dialog box appears. Adding a bookmark - Add Bookmark dialog box 3. In the Title field, the title of your b...

Browser 178 BlackBerry Wireless Handheld 3. Select the saved bookmark that you want to edit and click the trackwheel to view the menu. Click Edit Bookmark . A dialog box displays the address and title of the saved bookmark. 4. Make any changes to the Address and Title fields or if you want to copy t...

Using bookmarks Handheld User Guide 179 A copy of the bookmark is placed in the selected folder. To copy a bookmark’s address You can copy the address of a bookmark in the Browser application and paste it into fields within the Browser or into other applications. 1. On the Home screen, click the Bro...

Browser 180 BlackBerry Wireless Handheld Using bookmark subfolders After you add bookmarks, you can organize them into subfolders. You can also specify a different default subfolder. To create subfolders 1. On the Home screen, click the Browser icon. The startup screen appears. 2. Click the trackwhe...

Using bookmark subfolders Handheld User Guide 181 To set a default subfolder 1. On the Home screen, click the Browser icon. The startup screen appears. 2. Click the trackwheel to view the menu, and then click Bookmarks . Your list of saved bookmarks appears. 3. Click the trackwheel to view the menu ...

Browser 182 BlackBerry Wireless Handheld Saving web pages to your Messages screen Instead of adding web pages to a bookmarks folder, you can save web pages on your Messages screen. The saved web page appears on your Messages screen with a W icon beside it. On the Messages screen, you can select a sa...

Closing the Browser Handheld User Guide 183 When the requested web page is loaded, it is added to the Messages screen. You can open the web page from the Messages screen when it is loaded successfully. To open web pages that are saved on the Messages screen 1. On the Home screen, click the Messages ...

Browser 184 BlackBerry Wireless Handheld Tips for using the Browser • While you are browsing a web page, press T to move to the top of a web page. • While you are browsing a web page, press B to move to the bottom of a web page. • Press N to go to the next page in the history. • Press H to open the ...

Chapter 8 Attachments This section provides information on the following topics: • Before you begin • Attachment Service views • Opening attachments • Setting Attachment Service options • Navigating attachments • Using the Find feature • Deleting attachments • Tips for using the Attachment Service a...

Attachments 186 BlackBerry Wireless Handheld Before you begin With the Attachment Service application loaded on your handheld, you can open the file attachments that you receive with your messages. You can open attachments with the .doc, .xls, .ppt, .pdf, .wpd, and .txt file extensions. Attachment S...

Opening attachments Attachment Service Guide 187 Attachment Service - Spreadsheet view Opening attachments After you load the Attachment Service application onto your handheld, you can open attachments on your handheld. When you open attachments, you open either the Full Content or the Table of cont...

Opening attachments Attachment Service Guide 189 To open the full content of an attachment 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Open the message that contains the attachment that you want to open. 3. Select the attachment and click the trackwheel to view th...

Attachments 190 BlackBerry Wireless Handheld Attachment screen - retrieved full content 8. Click the Escape button to return to the Attachment screen. If you request the full content for multiple attachments, the last attachment that you request is automatically displayed. All other requested attach...

Setting Attachment Service options Attachment Service Guide 191 • Sheet Horizontal Scroll : Select whether you want the information in spreadsheet cells to wrap around when scrolling horizontally. By default, this option is set to No . • Sheet Vertical Scroll : Select whether you want the informatio...

Attachments 192 BlackBerry Wireless Handheld Document view menu- Options item 7. In the field that you want to set, press the Space key until the preferred option appears. 8. After you set the fields, click the trackwheel to view the menu. Click Save . Navigating attachments You can read attachments...

Navigating attachments Attachment Service Guide 193 Spreadsheet view menu - Go to Cell item To navigate to a specific sheet 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Open a message that contains an attachment that has the extension .xls and click the trackwheel ...

Attachments 194 BlackBerry Wireless Handheld Spreadsheet view menu - Select Worksheets item To view pages or tables using links or bookmarks 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Open a message that contains an attachment and click the trackwheel to view the...

Using the Find feature Attachment Service Guide 195 3. Select Full Content or Table of Contents for an attachment that has already been retrieved and click the trackwheel to view the menu. 4. Click View. The full content appears. Scroll through the message content. • If in the Messages application, ...

Attachments 196 BlackBerry Wireless Handheld Document view menu - Find dialog box 8. Type a word or number that you want to locate in the attachment and click the trackwheel. The cursor moves to the first occurrence of the word or number that you specify. 9. To find the next occurrence of the word o...

Chapter 9 Tasks This section provides information on the following topics: • Tasks icons • Setting task options • Adding tasks • Managing tasks • Tips for using the Tasks application

Tasks 200 BlackBerry Wireless Handheld Tasks icons These icons provide additional information on your Task entries. Setting task options You can customize the following task options for your handheld. • Sort By: Select how you want to sort your tasks on the Find screen. Choose from Subject , Priorit...

Adding tasks Handheld User Guide 201 Task Options screen - setting options 4. After you edit the fields, click the trackwheel to view the menu and click Save . You return to the Find screen. Adding tasks Add new tasks to your handheld to keep a record of the things that you need to do. To add tasks ...

Tasks 202 BlackBerry Wireless Handheld New screen - Adding a task 5. In the Notes field, add any additional information that you want to include for this task. 6. Click the trackwheel to view the menu, and then click Save . Your new task is listed on the Find screen. Task fields The New screen conta...

Managing tasks Handheld User Guide 203 Due: Set the date by which the task is to be completed. Choose from None or By Date . If you select None , no due date is recorded for this task. If you select By Date , you can select the date by which this task is due. By default, this option is set to None ....

Tasks 204 BlackBerry Wireless Handheld The task’s status is changed. To delete tasks 1. On the Home screen, click the Tasks icon. The Find screen appears. 2. Select the task that you want to delete and click the trackwheel to view the menu. Click Delete . 3. A dialog box appears that prompts you to ...

Chapter 10 Calendar This section provides information on the following topics: • Calendar icons • Before you begin • Setting Calendar options • Changing views • Navigating in the Calendar application • Enabling wireless calendar synchronization • Adding appointments • Managing appointments • Managin...

Calendar 206 BlackBerry Wireless Handheld Calendar icons In Day view or Agenda view, one or more of the following icons might appear on your handheld to indicate additional information for your appointments. Before you begin You can synchronize your desktop and handheld Calendars using the Intellisy...

Changing views Handheld User Guide 207 • Enable Quick Entry: Select whether you want to be able to add appointments quickly in Day view by selecting a time and typing a subject and location. By default, this option is set to Yes . • Initial View: Select the Calendar view that you want to appear when...

Calendar 208 BlackBerry Wireless Handheld To change Calendar views 1. On the Home screen, click the Calendar icon. The Calendar screen displays your default Calendar view. 2. Click the trackwheel to view the menu and click View Day , View Agenda , View Week , or View Month . Day view This view displ...

Changing views Handheld User Guide 209 Calendar - Agenda view Week view This view displays the week that you select, and includes any appointments for that week. Today’s date is outlined. You can scroll vertically through your appointments by rolling the trackwheel. All appointments are marked with ...

Calendar 210 BlackBerry Wireless Handheld Calendar - Week view Month view This view displays the month that you select and includes any appointments for that month. Today’s date is outlined. You can scroll horizontally or vertically through the days of the month. To scroll vertically, hold the Alt k...

Navigating in the Calendar application Handheld User Guide 211 Navigating in the Calendar application You can navigate to specific days or months in the Calendar application. To navigate in Day and Week views 1. On the Home screen, click the Calendar icon. The Calendar screen appears. 2. If you are ...

Calendar 212 BlackBerry Wireless Handheld To navigate in Month view 1. On the Home screen, click the Calendar icon. The Calendar screen appears. Verify that you are in Month view. 2. To view a different month in the current year, click the trackwheel to view the menu, and then click the month that y...

Enabling wireless calendar synchronization Handheld User Guide 213 The date that you select appears in your chosen Calendar view. Enabling wireless calendar synchronization If you enable wireless calendar synchronization, your desktop Calendar is synchronized with your handheld Calendar. Any changes...

Adding appointments Handheld User Guide 215 Adding appointments You can add new appointments to your handheld Calendar. To add appointments 1. On the Home screen, click the Calendar icon. The Calendar screen appears. 2. Click the trackwheel to view the menu and click New . The New Appointment screen...

Adding appointments Handheld User Guide 217 9. In the Notes field, type any additional notes for the appointment. After you create the appointment, click the trackwheel to view the menu and then click Save . You return to the Calendar screen. To add appointments quickly If, on the Calendar Options s...

Calendar 218 BlackBerry Wireless Handheld Duration: Select the length of the appointment. When you modify this field, the End field automatically reflects the changes. By default, this option is set to 1 hour . Time Zone: Select the time zone in which the appointment occurs. By default, this option ...

Managing appointments Handheld User Guide 219 2. Select the appointment that you want to view or edit and click the trackwheel to view the menu. Click Open . 3. Edit the information in any of the fields. To edit the All Day Event , Start , End , Duration , Time Zone , or Reminder fields, press the S...

Calendar 220 BlackBerry Wireless Handheld 4. Edit the information in any of the fields. To edit the All Day Event , Start , End , Duration , or Reminder fields, press the Space key until the preferred option appears. 5. If you edit a recurring appointment, in the Recurrence field, press the Space ke...

Managing appointments Handheld User Guide 221 2. Select the appointment that you want to delete. Click the trackwheel to view the menu and click Delete . • If the appointment is a recurring appointment, you are prompted to indicate whether you want to delete all occurrences of the appointment (click...

Calendar 222 BlackBerry Wireless Handheld • If the appointment is a recurring appointment, you are prompted to indicate whether you want to delete all occurrences of the appointment (click Delete the series ) or only the selected appointment (click Delete this occurrence ). • If the appointment is n...

Managing meeting requests Handheld User Guide 223 5. Select a contact. Click the trackwheel to view the menu, and click Invite . Repeat steps 4 and 5 until all invitees are added to the meeting request. 6. Click the trackwheel to view the menu, and then click Save . The appointment is added to your ...

Calendar 224 BlackBerry Wireless Handheld A response is sent to the meeting organizer. If you accept the meeting, your handheld and desktop Calendars are updated over the wireless network. The original message that contained the meeting request no longer appears on your Messages screen; it is replac...

Managing meeting requests Handheld User Guide 225 3. To add, edit, or delete invitees to your meeting, select the Accepted or Declined field and click the trackwheel to view the menu. Click either Invite Attendee , Change Attendee , or Remove Attendee . The Select Address screen displays your contac...

Calendar 226 BlackBerry Wireless Handheld Tips for using the Calendar application • In Agenda view, Week view, or Month view, press D to go to Day view, press W to go to Week view, press M to go to Month view, and press A to go to Agenda view. • To use these shortcuts in Day view, on the Calendar Op...

Chapter 11 MemoPad This section provides information on the following topics: • Setting MemoPad options • Adding memos • Managing memos • Tips for using the MemoPad application

MemoPad 228 BlackBerry Wireless Handheld Setting MemoPad options You can customize the following MemoPad option for your handheld. • Confirm Delete: Select whether you want to confirm before memos are deleted. By default, this option is set to Yes . To set MemoPad options 1. On the Home screen, clic...

Managing memos Handheld User Guide 229 2. Click the trackwheel to view the menu, and then click New . Find screen menu - New item 3. Type a title for your memo and press the Enter key. If you do not type a title, you cannot save the memo. 4. Type the body of the memo. 5. After you compose the memo, ...

MemoPad 230 BlackBerry Wireless Handheld To edit memos 1. On the Home screen, click the MemoPad icon. The Find screen appears. 2. Select the memo that you want to edit and click the trackwheel to view the menu. Click Edit . 3. Add or edit text. Hold the Alt key and roll the trackwheel to scroll hori...

Chapter 12 Calculator This section provides information on the following topics: • Performing mathematical operations • Performing measurement conversions • Exiting the Calculator • Tips for using the Calculator application

Calculator 232 BlackBerry Wireless Handheld Performing mathematical operations You can use the Calculator to perform standard mathematical operations. To perform a calculation 1. On the Home screen, click the Calculator icon. The Calculator screen appears. 2. Type the first number of the mathematica...

Closing the Calculator Handheld User Guide 233 The converted results are shown on the Calculator ’s display. Closing the Calculator On the Calculator screen, click Menu . Click Close . Tips for using the Calculator application • On the Calculator screen, hold the Alt key and roll the trackwheel to s...

Options 236 BlackBerry Wireless Handheld Setting the Alarm Your handheld has an Alarm feature that you can set to tone or vibrate at a specific time. You can also specify whether the Alarm should notify you every day or only on weekdays. To set the Alarm 1. On the Home screen, click the Alarm icon. ...

Locking the keyboard Handheld User Guide 237 If you set the Snooze field, the Daily Alarm notifies you and a dialog box appears at the set time. Click the trackwheel or press the Enter key to silence the notification. The Alarm sounds again after the amount of time that is set in the Snooze field. A...

Options 238 BlackBerry Wireless Handheld Customizing notification profiles Your handheld has profiles that control notification. In each profile, you can set different notification options for the following items: Alarm: Set how your handheld notifies you of the Alarm. Browser: Set how your handheld...

Customizing notification profiles Handheld User Guide 239 To add a notification profile 1. On the Home screen, click the Profiles icon. The Profiles screen appears. 2. Click the trackwheel to view the menu, and then click New . 3. In the Name field, type a profile name. 4. Select the item for which ...

Options 240 BlackBerry Wireless Handheld Number of Beeps: Select how many times the notification sounds before it stops. Choose from 1 , 2 , or 3 . Repeat Notification: Set whether you want to be reminded of any unopened messages. Choose from None or LED Flashing . You can select LED Flashing so tha...

Options 242 BlackBerry Wireless Handheld Discreet profile The following table outlines the default Out of Holster notification settings for each field of the Discreet profile. The following table outlines the default In Holster notification settings for each field of the Discreet profile. Out of Hol...

Customizing notification profiles Handheld User Guide 243 Quiet profile The following table outlines the default Out of Holster notification settings for each field of the Quiet profile. The following table outlines the default In Holster notification settings for each field of the Quiet profile. Ou...

Options 244 BlackBerry Wireless Handheld Default profile The following table outlines the default Out of Holster notification settings for each field of the Default profile. The following table outlines the default In Holster notification settings for each field of the Default profile. Out of Holste...

Customizing notification profiles Handheld User Guide 245 To edit notification profiles 1. On the Home screen, click the Profiles icon. The Profiles screen appears. 2. Select the profile that you want to edit and click the trackwheel to view the menu, and then click Edit . 3. Select the item for whi...

Options 246 BlackBerry Wireless Handheld Setting the Auto On/Off feature You can set whether you want your handheld to turn on and off automatically at specified times. Setting the Auto On/Off feature helps to conserve your handheld battery. To set the Auto On/Off feature 1. On the Home screen, clic...

Using SIM card security Handheld User Guide 247 To turn off the handheld when the Auto On/Off feature is enabled If you turn off your handheld using the Power button, the handheld turns on again at the specified Auto On time. Calendar reminders and Alarm notifications also turn on your handheld. If ...

Options 248 BlackBerry Wireless Handheld To enable SIM card security 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click SIM Card . The SIM Card screen appears. Verify that Security Disabled appears at the top of the screen. 3. Click the trackwheel to view the menu, a...

Customizing handheld options Handheld User Guide 249 5. Type your new PIN code, and then click the trackwheel. You must type your new PIN code again to verify it. A dialog box with the message PIN changed appears briefly on the screen. Customizing handheld options On the Options screen, you can type...

Options 250 BlackBerry Wireless Handheld About The About screen displays your handheld software version and contains copyright information for your handheld. You cannot change the information on this screen. Press the Escape button twice to return to the Options screen Applications The applications ...

Options 252 BlackBerry Wireless Handheld Firewall If you have third-party applications on your handheld, the firewall option prevents these applications from sending or receiving information from your handheld without your knowledge. If a third-party application attempts to open a connection, you ar...

Options 254 BlackBerry Wireless Handheld If you set this field to Manual , click the trackwheel to view the menu, and then click Scan for Networks . The handheld scans for all networks that are associated with your home network and lists them in decreasing order of level of wireless coverage. Select...

Handheld options Handheld User Guide 255 Font Size: Set the size of the font to be used on the screen. Choose from 8 , 10 , 12 , or 15 . By default, this option is set to 10 . Key Tone: Specify whether you want your handheld to emit a tone each time that you press a key. By default, this option is s...

Options 256 BlackBerry Wireless Handheld To enable password protection If you enable the password, you must type it to connect to the desktop software, and to use the Application Loader. 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Security . The Security scree...

Handheld options Handheld User Guide 257 3. Type your password and click the trackwheel. To change your password You can provide greater security by occasionally changing your password. 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Security . The security screen...

Options 258 BlackBerry Wireless Handheld 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Security . The Security screen appears. 3. In the Password field, press the Space key. 4. Click the trackwheel to view the menu, and then click Save . A dialog box appears tha...

Options 260 BlackBerry Wireless Handheld Signal: This field displays the strength of the network signal, in decibel milliwatts (dBm). Battery: This field displays the current level of battery power. File Free: This field displays the amount of available memory, in bytes, to store messages, phone cal...

Chapter 14 Troubleshooting This chapter provides information on the following topics: • Frequently asked questions • Handheld error messages

Troubleshooting 262 BlackBerry Wireless Handheld Frequently asked questions Alarm Why is my Alarm not notifying me? • Verify that the Alarm On/Off field is set to On . When the Alarm is set, a bell icon appears on the Home screen. Refer to "Setting the Alarm" on page 236 for more information...

Troubleshooting Handheld User Guide 263 Battery What should I do if my battery is depleting quickly? There are several reasons why your battery might deplete quickly. To help extend battery life, follow these suggestions: • Limit your use of the backlighting feature. • Enable the handheld Auto On/Of...

Troubleshooting 264 BlackBerry Wireless Handheld Why is my handheld not synchronizing over the wireless network? The BlackBerry Enterprise Server, not the desktop software, controls wireless calendar synchronization. To synchronize your handheld Calendar over the wireless network, verify that you ar...

Troubleshooting 268 BlackBerry Wireless Handheld by the BlackBerry Enterprise Server, the server might not recognize the message as unread. Therefore, it is not forwarded to your handheld. • Have you selected from which folders you want to receive email messages? Check the Advanced tab of the Redire...

Troubleshooting Handheld User Guide 269 Storage What should I do if I will not use my handheld for a short period of time? If you expect that you will not use your handheld for a short period of time (two weeks or less) turn off the handheld. On the Home screen, click the Turn Power Off icon. To tur...

Troubleshooting 272 BlackBerry Wireless Handheld WAP Browser error messages Error Description Error Occurred This message appears when an error occurs while the handheld is loading a web page. Click the trackwheel to view the menu and click Refresh to reload the web page. If the page still does not ...

Troubleshooting Handheld User Guide 277 Calendar error messages The Browser has not loaded any pages yet This message appears if you attempt to view the web page before any content is loaded. Wait for the web page to finish loading before you attempt to view the web page address. The following addre...

Troubleshooting 278 BlackBerry Wireless Handheld Message status field error messages Error Description Address field truncated Your email address header field has exceeded 1024 characters. Only the first 1024 characters are used, but the message is saved. If you select Reply or Add to Address Book ,...

Troubleshooting 284 BlackBerry Wireless Handheld Phone error messages Error Description Barring Not Available Call barring is not available on your handheld. You must subscribe to call barring before you can configure this feature on your handheld. Contact your service provider or network operator f...

Book Title 291 Index A about this guide, 23adding addresses, 117addresses from links, 119addresses from messages, 118addresses from phone call logs, 118 addresses from Phone screen, 119 addresses from remote address lookup results, 125 appointments, 215attachments to Address Book, 69attachments to m...

Index Book Title 299 find using in attachments, 195using in messages, 60using in web pages, 174 firewall, 252folders adding bookmarks to, 181creating for Browser bookmarks, 180 on handheld, 88returning to default in search, 102 searching, 102searching in, 100setting default for Browser bookmarks, 18...