BlackBerry 6720 - Manual

Important safety information Handheld User Guide 11 ELECTRONIC DEVICES Most modern electronic equipment is shielded from RF signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless handheld. Pacemakers Consult a physician or the manufacturer of you...

Important safety information 12 BlackBerry Wireless Handheld Posted Facilities Turn your handheld OFF in any facility where posted notices so require. BLASTING AREAS To avoid interfering with blasting operations, turn the wireless feature of your handheld OFF when in a “blasting area” or in areas po...

Important safety information 14 BlackBerry Wireless Handheld • the handheld, charging unit, or accessory becomes very hot to the touch • the handheld, charging unit or accessory has been dropped or damaged in any way • the handheld, charging unit or accessory does not operate normally by following t...

Important safety information Handheld User Guide 15 To maintain compliance with FCC RF exposure guidelines, use only RIM supplied or approved accessories. When carrying the wireless handheld while on, use the specific RIM holster that has been tested for compliance. Use of non-RIM approved accessori...

Important safety information 16 BlackBerry Wireless Handheld The FCC has granted an Equipment Authorization for this model handheld with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model handheld is on file with the FCC and can be f...

Important safety information Handheld User Guide 17 • This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. T...

Introduction This online guide provides information and procedures for using the applications on your handheld. Before you begin Before you begin using this guide, complete the steps in the “Getting Started” chapter of the printed Getting Started Guide . You should be able to send and read a test em...

Introduction 22 BlackBerry Wireless Handheld The “Using the Address Book application” chapter explains how to set Address Book options, and how to add, edit, view, and delete contacts. This chapter also explains how to view, add, edit, and delete abbreviated and short dialing numbers on your SIM car...

Introduction Handheld User Guide 23 Additional documentation is available for your BlackBerry Wireless Handheld: • Getting Started Guide — This printed guide contains installation and setup information for your handheld. • Quick Reference Card — This card provides shortcuts and tips for using your h...

Chapter 1 Getting to know your handheld This section provides information on the following topics: • Using the keyboard and trackwheel • Activating backlighting • Navigating applications • Configuring handheld options • Tips for using your handheld

Getting to know your handheld 26 BlackBerry Wireless Handheld The BlackBerry Wireless Handheld Using the keyboard and trackwheel Your handheld’s keyboard provides access to the alphabetic characters. The keyboard also features ten special keys: SYM ( symbol ) to access a symbols library, BACKSPACE ,...

Getting to know your handheld 30 BlackBerry Wireless Handheld Activating backlighting In low light conditions, you can increase readability of the LCD screen and keyboard by using the backlighting feature. To activate backlighting, press the power key. If you do not press any keys or use the trackwh...

Getting to know your handheld Handheld User Guide 31 Navigating applications The LCD screen provides access to your handheld applications. When you turn on your handheld, the Home screen appears. The handheld status section at the top of the screen displays various handheld status information, inclu...

Getting to know your handheld 32 BlackBerry Wireless Handheld Find screen menu - View item To select a menu item, use the trackwheel to scroll to the item, and then click the trackwheel. If you decide not to use the menu, you can close it by pressing ESC . To scroll through options The handheld has ...

Getting to know your handheld Handheld User Guide 33 To use links When you receive a message, your handheld recognizes phone numbers, personal identification numbers (PINs), web site addresses, and email addresses in the body of the message and converts them into links. When you select an underlined...

Getting to know your handheld Handheld User Guide 35 Handheld status icons Options Set the password, customize AutoText, set the date and time, and program the automatic on/off feature. Keyboard Lock Lock your keyboard to prevent accidentally typing characters. Lock Lock the handheld with a password...

Getting to know your handheld 36 BlackBerry Wireless Handheld Network status icons data is being received ALT mode is active SHIFT mode is active; CAP - lock mode is active NUM -lock mode is active unread message waiting roaming indicator If the roaming indicator appears beside the network type (i.e...

Getting to know your handheld Handheld User Guide 37 Navigational icons Configuring handheld options After you are familiar with your handheld, you should configure some of its basic options. Refer to "Customizing your handheld’s options" on page 211 for more information on selecting notific...

Getting to know your handheld 38 BlackBerry Wireless Handheld Tips for using your handheld • Press the first letter of an item in an options list or menu to move directly to that item. • Press SPACE twice to insert a period when you are typing text (the letter following the period is capitalized aut...

Chapter 2 Sending and reading email and PIN messages This section provides information on the following topics: • Sending email messages • Sending PIN messages • Setting message options • Inserting symbols • Using AutoText • Automatic formatting • Using cut, copy, and paste • Using the Find feature ...

Sending and reading email and PIN messages 40 BlackBerry Wireless Handheld Sending email messages After you activate your handheld, you can send and receive email messages. To send an email message 1. On the Home screen, click the Compose icon. The To screen appears. 2. Select a contact for which yo...

Sending and reading email and PIN messages 42 BlackBerry Wireless Handheld Sending PIN messages A personal identification number (PIN) is a number that is used to identify each handheld on the network. If you know the PIN of another person’s handheld, you can add it to your Address Book and use it t...

Sending and reading email and PIN messages Handheld User Guide 43 4. After your message is complete, click the trackwheel to view the menu. Click Send . You return to the Messages screen. If you are in an area of wireless coverage that is sufficient for sending PIN messages, a check mark appears bes...

Sending and reading email and PIN messages 44 BlackBerry Wireless Handheld Setting message options You can change the settings for all email or PIN messages or only for the one that you are currently composing. To set message options You can customize the following message options for all email and ...

Sending and reading email and PIN messages Handheld User Guide 45 2. Click the trackwheel to view the menu, and then click Options . The Message List Options screen appears. 3. In the field that you want to set, press SPACE to scroll through your options. Release SPACE when you set the option to you...

Sending and reading email and PIN messages 46 BlackBerry Wireless Handheld Current Message Options screen - setting options 5. Click the trackwheel to view the menu, and then click Save . Inserting symbols You can insert symbols into your messages from your handheld symbols library. To insert symbol...

Sending and reading email and PIN messages Handheld User Guide 47 Composing a message - inserting symbols 4. Select the symbol that you want to use, and then click the trackwheel to insert it in your message. (You can also press the associated letter that appears under the symbol.) The symbol is ins...

Sending and reading email and PIN messages 48 BlackBerry Wireless Handheld Formatting your messages Your handheld has automatic formatting capabilities that can reduce your typing time. It also has an AutoText feature that automatically replaces certain text that you type with preprogrammed text. Au...

Sending and reading email and PIN messages Handheld User Guide 49 Number lock You can activate number-lock ( NUM -lock) mode to type numbers without pressing alt . Press LEFT SHIFT + ALT . NUM -lock mode is activated and you can type numbers on any screen. Press ALT again to turn off NUM -lock mode....

Sending and reading email and PIN messages 50 BlackBerry Wireless Handheld Composing a message - incorrect spelling 3. When you press SPACE , the correctly spelled word replaces the error. Composing a message - AutoText-corrected spelling To add a new AutoText entry 1. On the Home screen, click the ...

Sending and reading email and PIN messages Handheld User Guide 51 6. The list of AutoText entries changes depending on the locale that you select for your handheld. When you add new entries, you can set whether you want them to be available in all locales or in a specific locale only. In the Locale ...

Sending and reading email and PIN messages 52 BlackBerry Wireless Handheld 2. Click AutoText . The AutoText screen appears with a list of default AutoText entries. 3. Click the trackwheel to view the menu, and then click New . The AutoText: New screen appears. 4. In the Replace field, type a keyword...

Sending and reading email and PIN messages Handheld User Guide 53 2. Click AutoText . The AutoText screen appears with a list of default AutoText entries. 3. Type the first letter, or first few letters, of the entry that you want to find. For this example, type the letter t . The screen displays the...

Sending and reading email and PIN messages 54 BlackBerry Wireless Handheld 3. Click the trackwheel to view the menu, and then click Delete . A dialog box appears confirming that you want to delete the entry. Click Delete . You return to the AutoText screen and the entry is no longer listed. Using cu...

Sending and reading email and PIN messages Handheld User Guide 55 Using the Find feature Your handheld’s Find feature locates specific words and numbers within sent and received messages. You can use this feature in the Messages, Saved Messages, and Search Messages applications. The Find feature dif...

Sending and reading email and PIN messages 56 BlackBerry Wireless Handheld 4. Type a word or number that you want to locate within the message and click the trackwheel. The cursor moves to the first occurrence of the word or number that you specify. 5. After you locate a specific word or number, you...

Sending and reading email and PIN messages 58 BlackBerry Wireless Handheld 3. While you are composing the message, click the trackwheel to view the menu. Click either Add To , Add Cc , or Add Bcc . For this example, click Add Cc . The Select Address screen appears, listing your contacts. To screen m...

Sending and reading email and PIN messages Handheld User Guide 59 To send a message to a one-time recipient 1. On the Home screen, click the Compose icon. The To screen appears. 2. Select [Use Once] and click the trackwheel to view the menu. Click a send method (either email or PIN). For this exampl...

Sending and reading email and PIN messages 60 BlackBerry Wireless Handheld To send messages using links 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Select a received message that contains a link. Click the trackwheel to view the menu, and then click Open . 3. Sele...

Sending and reading email and PIN messages Handheld User Guide 61 To customize the auto signature 1. In the BlackBerry Desktop Manager, double-click the Redirector Settings icon. The Redirector Settings window appears. 2. On the General tab, in the Auto signature section, click in the text box. Edit...

Sending and reading email and PIN messages 62 BlackBerry Wireless Handheld Composing a message - specifying delivery confirmation 4. Type your message. Click the trackwheel to view the menu, and then click Send . After the message has been delivered to the recipient’s handheld, you receive a new mes...

Sending and reading email and PIN messages Handheld User Guide 65 Receiving long email messages Occasionally, an email message that you receive might be larger than the size that the network can transmit to your handheld at one time. In this case, the maximum amount of data is sent to your handheld ...

Sending and reading email and PIN messages 66 BlackBerry Wireless Handheld Managing attachments You might receive an email or PIN message on your handheld that contains an attachment. You can view Address Book attachments that are sent from other handhelds, and then add them to your Address Book. Re...

Sending and reading email and PIN messages Handheld User Guide 67 Open email message with Address Book attachment 3. With your cursor in the name of the Address Book attachment, click the trackwheel to view the menu, and then click View Attachment . A virtual business card appears listing contact in...

Chapter 3 Sending and reading SMS messages This section provides information on the following topics: • Sending an SMS message • Setting SMS options • Using AutoText in SMS messages • Sending to one-time recipients • Sending messages using links • Reading SMS messages • Removing the history from SMS...

Sending and reading SMS messages 72 BlackBerry Wireless Handheld You can send and receive SMS messages of up to 160 characters to SMS-compatible numbers. An SMS-compatible number is a phone number ( Work , Home , Mobile , or Pager ) that has SMS capabilities. You can locate your handheld’s SMS-compa...

Sending and reading SMS messages 74 BlackBerry Wireless Handheld Setting SMS options You can customize message options for your SMS messages. Refer to "SMS" on page 230 for more information. Using AutoText in SMS messages Your handheld’s AutoText feature automatically replaces certain text t...

Sending and reading SMS messages Handheld User Guide 79 4. Type your message. After you compose your message, click the trackwheel to view the menu, and then click Send . You return to the Messages screen, and you can view the status of your sent message. Reading SMS messages When you receive a new ...

Sending and reading SMS messages 80 BlackBerry Wireless Handheld 3. The new message appears on your screen at the top of a session view. A session view shows the messages that have been sent to or received from the contact, enabling you to read your SMS message in context. If necessary, use the trac...

Sending and reading SMS messages 82 BlackBerry Wireless Handheld To remove SMS message history 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Select a sent or received SMS message and click the trackwheel to view the menu. Click Open . 3. The message appears on your ...

Chapter 4 Managing messages and phone call logs This section contains information on the following topics: • Filing email messages • Searching messages and phone call logs • Saving messages • Editing messages • Resending messages • Marking messages as unopened • Marking messages as opened • Deleting...

Managing messages and phone call logs 86 BlackBerry Wireless Handheld Filing email messages After you install the desktop software and reconcile your email messages, you can file email messages into folders. Refer to the Intellisync Online Help that is included with your package for more information...

Managing messages and phone call logs Handheld User Guide 87 3. Select the folder in which you want to store the message. To expand the folders that appear on the Select Folder screen, select a folder that has a plus sign ( + ) beside it, click the trackwheel to view the menu, and click Expand . 4. ...

Managing messages and phone call logs 88 BlackBerry Wireless Handheld To perform a search 1. On the Home screen, click the Search Messages icon. The Search screen appears. 2. In the Name field, type a name, email address, PIN, or phone number. 3. In the In field, press SPACE to select the field in w...

Managing messages and phone call logs 90 BlackBerry Wireless Handheld 7. In the Type field, press SPACE to select the type of messages that you want to find. Select from All , Email , SMS , and Phone . 8. After you set the terms of your search, click the trackwheel to view the menu. • To perform a o...

Managing messages and phone call logs Handheld User Guide 91 • Selecting a very specific folder limits the scope of your search. If you search a low-level folder and do not find any email messages with your search terms, return to a higher-level folder and select a less-specific folder to search. • ...

Managing messages and phone call logs 92 BlackBerry Wireless Handheld Search screen menu - Edit Search item 4. Change any of the information in the fields. After you make your changes, click the trackwheel to view the menu, and then click Save . The results of your search are displayed on the Search...

Managing messages and phone call logs Handheld User Guide 93 4. You can edit any of the fields. After you make your changes, click the trackwheel to view the menu. If you do not want to save the changes, click Search . To delete a search 1. On the Home screen, click the Search Messages icon. The Sea...

Managing messages and phone call logs 94 BlackBerry Wireless Handheld 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Select a message from a sender or recipient for whom you want to search. For this example, to search for all messages that relate to a particular send...

Managing messages and phone call logs Handheld User Guide 95 2. Select an email or PIN message that has a subject for which you want to search. Click the trackwheel to view the menu, and then click Search Subject . Messages screen menu - Search Subject item All email or PIN messages with that subjec...

Managing messages and phone call logs 96 BlackBerry Wireless Handheld Open message - Marking item as saved dialog box 4. Click the trackwheel to view the menu and click Close . The Messages screen appears. Press ESC to return to the Home screen. 5. Click the Saved Messages icon. The Saved Messages s...

Managing messages and phone call logs 98 BlackBerry Wireless Handheld Composing a message menu - Save Draft item A icon beside the email or PIN message indicates that the message is saved but has not been sent. Open the message to resume composing it. You can choose to save or send the message. Edit...

Managing messages and phone call logs Handheld User Guide 99 Opened message menu - Edit Message item 4. You can make any changes to the message. After you make any changes, click the trackwheel to view the menu and click Send . You return to the Messages screen. To change addresses 1. On the Home sc...

Managing messages and phone call logs 100 BlackBerry Wireless Handheld You return to the Messages screen and the edited message is sent to the new recipient. Resending messages If, for some reason, your SMS, PIN, or email message is not sent properly on the first attempt, you can resend the message....

Managing messages and phone call logs Handheld User Guide 101 When you resend a message that was sent successfully on the first attempt, a copy of the original message is sent and the original message remains on the Messages screen. When you resend a message that was not sent successfully on the fir...

Managing messages and phone call logs 102 BlackBerry Wireless Handheld Marking messages as opened If you have many email, PIN, or SMS messages that you have not read on your handheld but you have read them on your desktop, you might want to mark them as opened. To mark a message as opened 1. On the ...

Managing messages and phone call logs Handheld User Guide 103 2. Select a date field. Click the trackwheel to view the menu and click Mark Prior Opened . Messages screen menu - Mark Prior Opened item All messages in the list prior to the date that you select are marked as opened. Deleting messages a...

Managing messages and phone call logs 104 BlackBerry Wireless Handheld Messages screen menu - Delete item 3. A dialog box appears prompting you to confirm that you want to delete the item. (This dialog box appears only if Confirm Delete is enabled on the Message List Options screen.) Click Delete . ...

Chapter 5 Using the Address Book application This section provides information on the following topics: • Setting Address Book options • Adding addresses • Adding pauses and waits • Changing user-defined field names • Managing Address Book entries • Using the SIM Phone Book application • Tips for us...

Using the Address Book application 110 BlackBerry Wireless Handheld Setting Address Book options You can customize the following Address Book options. • Sort By: Select how you want to sort the addresses in your Address Book. By default, this option is set to First Name . • Confirm Delete: Select wh...

Using the Address Book application Handheld User Guide 111 Adding addresses You can add contacts to your handheld Address Book to create a database. You can add addresses to your Address Book manually, from messages, and from links. You can also add and update contacts from the Phone screen. To add ...

Using the Address Book application Handheld User Guide 113 3. Add any additional information that you want to include for this contact. 4. Click the trackwheel to view the menu, and then click Save . The contact is added to your Address Book and you return to the open message. To add addresses from ...

Using the Address Book application 114 BlackBerry Wireless Handheld To update addresses from the Phone screen 1. On the Home screen, click the Phone icon. The Phone screen appears. 2. Select a number that is listed on the Phone screen. To add this phone number to an existing contact, click the track...

Using the Address Book application 116 BlackBerry Wireless Handheld State/Prov: Type your contact’s state or province. This field accepts letters, numbers, and symbols. ZIP/Postal Code: Type your contact’s ZIP code or postal code. This field accepts letters and numbers. You must press ALT to type nu...

Using the Address Book application Handheld User Guide 117 To add pauses and waits 1. On the Home screen, click the Address Book icon. The Find screen appears. 2. Open an existing Address Book entry or create a new one. 3. In the Work , Home , Mobile , or Pager field, type the first part of the phon...

Using the Address Book application 118 BlackBerry Wireless Handheld New Address screen menu - Change Field Name item 4. Click Change Field Name . Delete the current name of the field. Type a new field name and click the trackwheel. The field name is changed for all of your contacts. Managing Address...

Using the Address Book application Handheld User Guide 119 2. Type the first letter, or letters, of the name of the contact that you want to find. The letter or letters that you type appear at the top of the screen. 3. Your handheld searches the first, last, and company names of contacts to find the...

Using the Address Book application 120 BlackBerry Wireless Handheld Using the SIM phone book application With your handheld Address Book, you can also use the abbreviated dialing numbers (ADNs) and service dialing numbers (SDNs) that are saved on your SIM card to place calls. You can view, add, edit...

Using the Address Book application Handheld User Guide 121 To add a SIM phone book entry You can add ADN phone book entries to your SIM card. If your SIM card is full or if your SIM card has not been provisioned to allow SIM phone books, you cannot add a phone book entry. 1. On the Home screen, clic...

Using the Address Book application 122 BlackBerry Wireless Handheld To add SIM phone book entries to the Address Book If contacts in your SIM phone book are not saved in your handheld Address Book, you can add them. 1. On the Home screen, click the Address Book icon. The Find screen appears. 2. Clic...

Chapter 6 Using the Phone application This section provides information on the following topics: • Placing phone calls • Answering phone calls • Ending phone calls • Using shortcuts when you place calls • Setting the volume • Putting phone calls on hold • Muting phone calls • Placing phone calls to ...

Using the Phone application 126 BlackBerry Wireless Handheld Your handheld is equipped with an integrated speaker and microphone and operates as a touch-tone phone does. You can use the automated functions that are available to touch-tone phones on your handheld. The optional headset can also be use...

Using the Phone application 128 BlackBerry Wireless Handheld Active Call screen To end the call, click the trackwheel to view the menu. Click End Call . The handheld beeps to indicate that the call has ended. On the Active Call screen, you can also press ESC to end the call. To exit the phone applic...

Using the Phone application 130 BlackBerry Wireless Handheld Answering phone calls When you receive a phone call, you receive visual notification and any other notification, depending on how you have configured your notification profiles. Refer to "Customizing notification profiles" on page ...

Using the Phone application Handheld User Guide 131 • If you are not connected to any other phone calls and want to answer the call and put the caller on hold, click Answer And Hold . You are connected to the call but it is put on hold immediately. To resume your call, click the trackwheel to view t...

Using the Phone application 132 BlackBerry Wireless Handheld Ending phone calls When you finish with your call, click the trackwheel to view the menu. Click End Call . The handheld beeps to indicate that the call has ended. Phone screen menu - End Call item After the phone call ends, the Phone scree...

Using the Phone application Handheld User Guide 133 Using shortcuts when you place calls Your handheld has built-in shortcuts that you can use when you place calls. To dial phone numbers quickly To quickly place calls on the Phone screen, press SPACE . The Enter Phone Number dialog box appears. Type...

Using the Phone application 134 BlackBerry Wireless Handheld Setting the volume While you are connected to a phone call, scroll the trackwheel to change the volume for your handheld’s Phone application. Scroll up to increase the call’s volume or scroll down to decrease the volume. The volume level t...

Using the Phone application Handheld User Guide 135 Muting phone calls You can mute phone calls on your handheld, so that you can hear your contact but your contact cannot hear you. When a call is muted, the mute icon appears as a line through the phone call in progress icon. When you mute the phone...

Using the Phone application 136 BlackBerry Wireless Handheld 3. Type the phone number, and then click Call . Phone screen - placing a one-time call Your handheld dials the number that you typed. Placing phone calls using links Your handheld recognizes phone numbers in the body of messages and conver...

Using the Phone application Handheld User Guide 137 Managing phone calls on the Phone screen The last 20 contacts that you called are listed on the Phone screen. You can sort your list of contacts by name, most recently called, or most used. When the Phone screen appears, the last number that you ca...

Using the Phone application 138 BlackBerry Wireless Handheld Customizing Phone options You can customize the following Phone options. • Call Logging: Set whether you want your phone calls to appear on the Messages screen. You can also set which types of calls to log. • Call Barring: Set whether you ...

Using the Phone application Handheld User Guide 139 Customizing call logging By default, your handheld logs all calls that you place or receive on the Messages screen. You can customize the Phone application so that your calls do not appear on the Messages screen. You can also specify which calls sh...

Using the Phone application 140 BlackBerry Wireless Handheld 2. Click the trackwheel to view the menu, and then click Options . The Phone Options screen appears. 3. Click Call Barring . If your SIM card is provisioned for call barring, the Call Barring screen appears. 4. To bar incoming calls, selec...

Using the Phone application Handheld User Guide 141 To disable call barring 1. On the Home screen, click the Phone icon. The Phone screen appears. 2. Click the trackwheel to view the menu, and then click Options . The Phone Options screen appears. 3. Click Call Barring . If your SIM card is provisio...

Using the Phone application 142 BlackBerry Wireless Handheld 2. Click the trackwheel to view the menu, and then click Options . The Phone Options screen appears. 3. Click General Options . The General Options screen appears. 4. Select the field that you want to set, and then press SPACE to scroll th...

Using the Phone application Handheld User Guide 143 7. Select Unanswered Calls and click the trackwheel to view the menu. Click Edit . The Edit Forwarding Profile screen appears. 8. Type phone numbers in the Busy , No Answer , and Unreachable fields. 9. Click the trackwheel to view the menu, and the...

Using the Phone application 144 BlackBerry Wireless Handheld You return to the Phone Options screen. You will receive all calls on your handheld. Setting smart dialing options The fields on the Smart Dialing screen specify the dialing properties for your handheld. To set smart dialing options 1. On ...

Using the Phone application Handheld User Guide 145 4. In the Corporate Phone field, type the company’s main phone number. 5. In the Pause Before Extension field, set the amount of time that the handheld should wait before dialing the extension. The default is 2 seconds . Press SPACE to scroll throu...

Using the Phone application 146 BlackBerry Wireless Handheld To edit your voice mail access number If your SIM card is not provisioned for voice mail or if you want to choose an alternate voice mail system, you can edit the voice mail access number manually. 1. On the Home screen, click the Phone ic...

Using the Phone application Handheld User Guide 147 To add call notes 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Select the phone call for which you want to add call notes. Click the trackwheel to view the menu, and then click Open . The View Call Log screen appe...

Using the Phone application 148 BlackBerry Wireless Handheld To edit call notes 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Select the phone call that contains the notes that you want to edit. Click the trackwheel to view the menu, and then click Open . The View C...

Using the Phone application Handheld User Guide 149 View Call Log screen appears, listing the details of the call and any associated call notes. 3. Click the trackwheel to view the menu, and then click Forward . The Select Address screen appears. 4. Select the contact to whom you want to forward the...

Using the Phone application 150 BlackBerry Wireless Handheld typed. For this example, select a contact whose Address Book entry contains a phone number with a pause or a wait. 3. Select the contact, and click the trackwheel to view the menu. Click Call . Your handheld dials the number. 4. If you hav...

Using the Phone application Handheld User Guide 151 5. Select the name of the second contact and click the trackwheel to view the menu. Click Call . 6. After you connect to the second call, click the trackwheel to view the menu. Click Join . The Active Call screen shows that you are currently on a c...

Using the Phone application 152 BlackBerry Wireless Handheld 2. Click the trackwheel to view the menu, and then click Status . The Phone Status screen appears, displaying the phone number for your handheld and the Last Call and Total Calls timers. 3. Select the timer that you want to reset and click...

Using the Phone application Handheld User Guide 153 2. A dialog box appears with the message Device is locked . Click Emergency Call . 3. Another dialog box appears prompting you to confirm that you want to make the emergency call. Click Yes . 4. Type a recognized emergency phone number and click th...

Chapter 7 Using the Browser application This section provides information on the following topics: • Before you begin • Navigating web pages • Setting Browser configuration options • Setting general Browser options • Using the Find feature • Viewing web addresses • Using bookmarks • Using bookmark s...

Using the Browser application 156 BlackBerry Wireless Handheld Before you begin To use your Browser, you must be in an area with sufficient wireless coverage for browsing web pages. You can browse web pages if GPRS and one or more bars appears with the wireless coverage indicator in the handheld sta...

Using the Browser application Handheld User Guide 157 Navigating web pages You can view web pages by clicking links, by using Previous and Next , or by using your Browser history. You might also be able to open web pages by using specific web page addresses and bookmarks. To open web pages using lin...

Using the Browser application 158 BlackBerry Wireless Handheld 2. When you are viewing web pages and you want to return to a web page that you viewed previously, click the trackwheel to view the menu. Click Previous . 3. To return to the web page, click Next . To view your Browser history 1. On the ...

Using the Browser application Handheld User Guide 159 Go To dialog box - typing a web page address 3. Type the address of the web page that you want to view. Press SPACE to insert a period and press SHIFT + SPACE to insert a slash mark ( / ). Click OK . The requested web page appears. To open web pa...

Using the Browser application 160 BlackBerry Wireless Handheld Setting Browser configuration options Your service provider or network operator automatically configures your Browser application through the Browser service books. These service books set the default Browser settings, such as whether yo...

Using the Browser application 162 BlackBerry Wireless Handheld To customize general Browser options 1. On the Home screen, click the Browser icon. The startup screen appears. 2. Click the trackwheel to view the menu, and then click Options . The Browser Options screen appears. 3. Click General Prope...

Using the Browser application Handheld User Guide 163 Using the Find feature Your handheld’s Find feature locates specific words and numbers within web pages. To use the Find feature in a web page 1. On the Home screen, click the Browser icon. The startup screen appears. 2. Go to the web page on whi...

Using the Browser application 164 BlackBerry Wireless Handheld 2. After loading the web page, click the trackwheel to view the menu and click Page Address . The Address dialog box appears, displaying the web page address, and the date and time that you last requested the web page. 3. Click OK to clo...

Using the Browser application Handheld User Guide 165 To add bookmarks 1. On the Home screen, click the Browser icon. The startup screen appears. 2. Open a web page that you want to add to your Browser Bookmarks folder, click the trackwheel to view the menu and click Add Bookmark . The Add Bookmark ...

Using the Browser application 166 BlackBerry Wireless Handheld To edit bookmarks 1. On the Home screen, click the Browser icon. The startup screen appears. 2. Click the trackwheel to view the menu and then click Bookmarks . Your list of saved bookmarks appears. 3. Select the saved bookmark that you ...

Using the Browser application Handheld User Guide 167 3. Select the saved bookmark that you want to remove. Click the trackwheel to view the menu. Browser screen menu - Delete Bookmark item 4. To delete one bookmark, click Delete Bookmark . A dialog box appears confirming that you want to delete the...

Using the Browser application 168 BlackBerry Wireless Handheld To create subfolders 1. On the Home screen, click the Browser icon. The startup screen appears. 2. Click the trackwheel to view the menu and then click Bookmarks . Your list of saved bookmarks appears. 3. Click the trackwheel to view the...

Using the Browser application Handheld User Guide 169 2. Click the trackwheel to view the menu and then click Bookmarks . Your list of saved bookmarks appears. 3. Click the trackwheel to view the menu and click View Bookmark Subfolders . The Bookmarks screen appears. 4. Select the subfolder that you...

Using the Browser application 170 BlackBerry Wireless Handheld Saving web pages to your Messages screen Instead of adding web pages to a bookmarks folder, you can save web pages on your Messages screen. The saved web page appears on your Messages screen with a W icon beside it. On the Messages scree...

Using the Browser application Handheld User Guide 171 When the requested web page has loaded, it is added to the Messages screen. You can open the web page from the Messages screen when it has loaded successfully. Browser icons These icons appear on your screen to indicate the status of a particular...

Using the Browser application 172 BlackBerry Wireless Handheld Closing the Browser application If you receive a message or a phone call while you are browsing web pages, you can switch to a different application without closing the current web page or disconnecting the Browser application from the w...

Chapter 8 Using the Tasks application This section provides information on the following topics: • Setting task options • Adding tasks • Managing tasks • Tips for using the Tasks application

Using the Tasks application 176 BlackBerry Wireless Handheld Setting task options You can customize the following task options for your handheld. • Sort By: Select how you want to sort your tasks on the Find screen. Choose from Subject , Priority , Due Date , or Status . By default, this option is s...

Using the Tasks application Handheld User Guide 177 To add tasks 1. On the Home screen, click the Tasks icon. The Find screen appears. 2. Click the trackwheel to view the menu and click New . The New screen appears. 3. In the Task field, complete the information for the task. Press ENTER . 4. In the...

Using the Tasks application 178 BlackBerry Wireless Handheld Task fields The New screen contains the following fields: Task: Type the subject of the task. Status: Set the status of the task. Your options are Not Started , In Progress , Completed , Waiting , and Deferred . By default, this option is ...

Using the Tasks application Handheld User Guide 179 2. Select the task that you want to view or edit, and then click the trackwheel to view the menu. 3. Click Open . The Edit Task screen appears, with the task details listed. Edit the task by changing the fields on this screen. 4. After you view or ...

Using the Tasks application 180 BlackBerry Wireless Handheld Tips for using the Tasks application Tip: To delete all completed tasks, select a task and click the trackwheel to view the menu. Click Delete Completed . You can also delete tasks on the Edit Task screen. • Type the first letters of a tas...

Chapter 9 Using the Calendar application This section provides information on the following topics: • Before you begin • Setting Calendar options • Switching views • Navigating the Calendar application • Enabling wireless calendar synchronization • Adding appointments • Viewing and editing appointme...

Using the Calendar application 182 BlackBerry Wireless Handheld Before you begin You can synchronize your desktop and handheld Calendars using the Intellisync tool. Refer to the Intellisync Online Help for more information. Setting Calendar options You can customize the following Calendar options fo...

Using the Calendar application Handheld User Guide 183 To set Calendar options 1. On the Home screen, click the Calendar icon. The Calendar screen appears. 2. Click the trackwheel to view the menu and then click Options . The Calendar Options screen appears. 3. In the field that you want to set, pre...

Using the Calendar application 184 BlackBerry Wireless Handheld Calendar - Day view Agenda view This view displays only the days on which you have appointments. The appointments appear in chronological order, with the earliest appointments listed at the top of the screen. Each entry in Agenda view i...

Using the Calendar application Handheld User Guide 185 Week view This view displays the week that you select, and includes any appointments for that week. Today’s date is outlined. You can scroll vertically through your appointments by rolling the trackwheel. All appointments are marked with an outl...

Using the Calendar application 186 BlackBerry Wireless Handheld Calendar - Week view Month view This view displays the month that you select and includes any appointments for that month. Today’s date is outlined. You can scroll horizontally or vertically through the days of the month. To scroll vert...

Using the Calendar application Handheld User Guide 187 Navigating in the Calendar application You can navigate to specific days or months using the Calendar application. To navigate in Day view 1. On the Home screen, click the Calendar icon. The Calendar screen appears. Verify that you are in Day vi...

Using the Calendar application 188 BlackBerry Wireless Handheld 3. To view the next (or previous) week, click the trackwheel to view the menu, and then click Next Week (or Prev Week ). The next (or previous) week appears. To navigate in Month view 1. On the Home screen, click the Calendar icon. The ...

Using the Calendar application Handheld User Guide 189 The date that you select appears in your chosen Calendar view. Enabling wireless calendar synchronization If you enable wireless calendar synchronization, your desktop Calendar is synchronized with your handheld’s Calendar. Any changes that you ...

Using the Calendar application Handheld User Guide 191 Adding appointments You can add new appointments to your handheld Calendar. To add appointments 1. On the Home screen, click the Calendar icon. The Calendar screen appears. 2. Click the trackwheel to view the menu and click New . The New Appoint...

Using the Calendar application Handheld User Guide 193 9. In the Notes field, type any additional notes for the appointment. After you create the appointment, click the trackwheel to view the menu and then click Save . You return to the Calendar screen. To add appointments quickly If, on the Calenda...

Using the Calendar application Handheld User Guide 195 Managing appointments You can view, edit, and delete appointments in your chosen Calendar view. Viewing and editing appointments You can view or edit appointments at any time. To view and edit appointments in Day, Agenda, or Week view 1. On the ...

Using the Calendar application 196 BlackBerry Wireless Handheld To view and edit appointments in Month view 1. On the Home screen, click the Calendar icon. The Calendar screen appears. Verify that you are in Month view. 2. Select the day on which there are appointments that you want to view or edit....

Using the Calendar application Handheld User Guide 197 Deleting appointments You can maintain your Calendar efficiently by deleting old appointments to free memory space. To delete appointments in Day, Agenda, or Week view 1. On the Home screen, click the Calendar icon. The Calendar screen appears. ...

Using the Calendar application 198 BlackBerry Wireless Handheld 2. Select the day on which there are appointments that you want to delete. Click the trackwheel to view the menu, and click View Appts . The appointments for the selected day appear in Day view. 3. Select the appointment that you want t...

Using the Calendar application Handheld User Guide 199 2. Click the trackwheel to view the menu, and click New . The New Appointment screen appears. 3. Roll the trackwheel to scroll from field to field, and add information for the meeting. Refer to "Appointment fields" on page 193 for more i...

Using the Calendar application 200 BlackBerry Wireless Handheld 2. Open the meeting request message. The details of the meeting are shown. 3. Click the trackwheel to view the menu. If you want to send a response without comments, click Accept or Decline . If you want to send a response with comments...

Using the Calendar application Handheld User Guide 201 To edit meeting requests You can only edit the attendee list for a meeting if you are the organizer. 1. On the Home screen, click the Calendar icon. The Calendar screen appears. 2. Open the appointment for which you are the organizer. Make any c...

Using the Calendar application 202 BlackBerry Wireless Handheld To cancel meetings If you have wireless calendar synchronization enabled and you delete a meeting from your handheld Calendar, the appointment is removed from your desktop Calendar. No response message is sent to the meeting organizer. ...

Using the MemoPad application 204 BlackBerry Wireless Handheld Setting MemoPad options You can customize the following MemoPad option for your handheld. • Confirm Delete: Select whether you want to confirm the deletion of memos. By default, this option is set to Yes . To set MemoPad options 1. On th...

Using the MemoPad application Handheld User Guide 205 2. Click the trackwheel to view the menu and then click New . Find screen menu - New item 3. Type a title for your memo and press ENTER , and then type the body of the memo. If you do not type a title, you cannot save the memo. 4. After you compo...

Using the MemoPad application 206 BlackBerry Wireless Handheld To edit memos 1. On the Home screen, click the MemoPad icon. The Find screen appears. 2. Select the memo that you want to edit and click the trackwheel to view the menu. Click Edit . 3. You can add or edit text. Hold ALT and roll the tra...

Using the Calculator application 208 BlackBerry Wireless Handheld Performing mathematical operations You can use your handheld’s Calculator to perform standard mathematical operations. To perform a calculation 1. On the Home screen, click the Calculator icon. The Calculator screen appears. 2. Use th...

Using the Calculator application Handheld User Guide 209 The converted results are shown on the Calculator ’s display. Closing the Calculator On the Calculator screen, click Menu . Click Close . Tips for using the Calculator application • On the Calculator screen, hold ALT and roll the trackwheel to...

Customizing your handheld’s options 212 BlackBerry Wireless Handheld Setting the Alarm Your handheld has an Alarm feature that you can set to tone or vibrate at a specific time. You can also specify whether the Alarm should notify you every day or only on weekdays. To set the Alarm 1. On the Home sc...

Customizing your handheld’s options Handheld User Guide 213 Alarm fields The Daily Alarm screen contains the following fields: Alarm: Select whether you want the Alarm to notify you. By default, this field is set to Off . Time: Set the time at which you want the Alarm to notify you. By default, this...

Customizing your handheld’s options 214 BlackBerry Wireless Handheld Alarm: Set how your handheld notifies you of the Alarm. Browser: Set how your handheld notifies you of saved web pages. Calendar: Set how your handheld notifies you of appointment reminders. Messages: Set how your handheld notifies...

Customizing your handheld’s options Handheld User Guide 215 7. Repeat steps 4 to 6 to set the notification options for the other items. 8. Click the trackwheel to view the menu and then click Save . Your new notification profile appears on the Profiles screen. Profile fields Each item for which you ...

Customizing your handheld’s options 216 BlackBerry Wireless Handheld Do Not Disturb: Set whether you want to stop all notification for the Phone item. Choose from Yes or No . If you set this field to Yes , you are not notified of incoming phone calls. Settings for the default profiles The handheld h...

Customizing your handheld’s options Handheld User Guide 217 The following table outlines the default In Holster notification settings for each field of the Loud profile. Discreet profile The following table outlines the default Out of Holster notification settings for each field of the Discreet prof...

Customizing your handheld’s options 218 BlackBerry Wireless Handheld The following table outlines the default In Holster notification settings for each field of the Discreet profile. Quiet profile The following table outlines the default Out of Holster notification settings for each field of the Qui...

Customizing your handheld’s options Handheld User Guide 219 The following table outlines the default In Holster notification settings for each field of the Quiet profile. Default profile The following table outlines the default Out of Holster notification settings for each field of the Default profi...

Customizing your handheld’s options 220 BlackBerry Wireless Handheld The following table outlines the default In Holster notification settings for each field of the Default profile. To edit notification profiles 1. On the Home screen, click the Profiles icon. The Profiles screen appears. 2. Select t...

Customizing your handheld’s options Handheld User Guide 221 2. Select the profile that you want to delete and click the trackwheel to view the menu. Click Delete . 3. A dialog box appears prompting you to confirm that you want to delete the profile. Click Delete . You return to the Profiles screen, ...

Customizing your handheld’s options 222 BlackBerry Wireless Handheld Weekday Off: Configure the handheld to turn off automatically at a specific time on weekdays. Weekend On: Configure the handheld to turn on automatically at a specific time on the weekend. Weekend Off: Configure the handheld to tur...

Customizing your handheld’s options Handheld User Guide 223 3. Click the trackwheel to view the menu, and then click Disable Security . The Enter PIN Code dialog box appears. 4. Type your PIN code, and then click the trackwheel. A dialog box with the message Security Disabled appears briefly on the ...

Customizing your handheld’s options 224 BlackBerry Wireless Handheld Options screen 3. In the field that you want to set, press SPACE to scroll through your options. Release SPACE when you set the option to your preference. 4. After you edit the fields, click the trackwheel to view the menu, and the...

Customizing your handheld’s options Handheld User Guide 225 AutoText The AutoText screen contains a list of all the current AutoText entries. You can add, edit, and delete entries at any time. Refer to "Using AutoText" on page 49 for more information on how to work with AutoText entries. Dat...

Customizing your handheld’s options 226 BlackBerry Wireless Handheld You are prompted every time each application attempts to make a connection. If you do not want to be prompted each time that a request is made, select to allow or deny the connection and then select one of the check boxes in the Do...

Customizing your handheld’s options Handheld User Guide 227 Modules This screen displays the version number of the installed applications. You cannot change the information on this screen. You can view additional information about each module. Select a module for which you want to view more informat...

Customizing your handheld’s options 228 BlackBerry Wireless Handheld outside of your home network’s wireless coverage area, the network that is associated with your home network with the best available wireless coverage is selected. If you set this field to Manual , click the trackwheel to view the ...

Customizing your handheld’s options Handheld User Guide 229 Screen Contrast: Adjust the screen’s contrast if you are having difficulty seeing the screen. The default contrast level is 15 , but you can set it anywhere between 1 and 30 . If you are using your handheld in low light, try the backlightin...

Customizing your handheld’s options 230 BlackBerry Wireless Handheld Service Book This screen shows the service books on your handheld. SIM Card On the SIM Card screen, you can view subscriber data, information about your location and network, and your handheld’s SMS-compatible phone number. You can...

Customizing your handheld’s options Handheld User Guide 231 Delivery Reports: Select whether you want to be notified when your SMS message is delivered to the contact. By default, this option is set to Off . Validity Period: Set the amount of time that the service center keeps the SMS message if it ...

Chapter 13 Troubleshooting This chapter provides information on frequently asked questions and handheld error messages. Frequently asked questions This section provides answers to frequently asked questions about the Alarm, battery, Calendar, maintenance, the Home screen, the LCD screen, messages, p...

Troubleshooting 234 BlackBerry Wireless Handheld Battery Why is my battery depleting quickly? There are several reasons why your battery might deplete quickly. Following these suggestions can help extend battery life: • Limit your use of the backlighting feature. • Enable the handheld’s Auto On/Off ...

Troubleshooting Handheld User Guide 235 you are enabled on a BlackBerry Enterprise Server version 2.1 or later. Contact your system administrator to determine whether your company is using this server software version. If you use the BlackBerry Desktop Redirector for Microsoft Exchange to forward yo...

Troubleshooting Handheld User Guide 239 from which you want to receive email messages. Refer to the Redirector Settings Online Help for more information on selecting folders. Why can I not forward messages from my handheld? If an X icon appears beside the message that you sent, a transmission error ...

Troubleshooting 240 BlackBerry Wireless Handheld storage state. You should store your handheld in a cool, dry place. When you press any keys or click the trackwheel while your handheld is in this state, it does not respond. To reactivate your handheld, insert the battery into your handheld and recha...

Troubleshooting 254 BlackBerry Wireless Handheld Phone error messages Error Description Barring Not Available Call barring is not available on your handheld. You must subscribe to call barring before you can configure this feature on your handheld. Contact your service provider or network operator f...

Handheld User Guide 261 Index A about this guide, 23adding addresses, 111addresses from links, 113addresses from messages, 112addresses from phone call logs, 112 addresses from Phone screen, 113 appointments, 191attachments to Address Book, 66attachments to messages, 56AutoText entries, 50AutoText e...