Page 5 - Contents
Contents 1 Enterprise activation ............................................................................................................................................ 9 2 Phone .......................................................................................................................
Page 9 - Enterprise activation; About enterprise activation; Verify activation status
1 Enterprise activation About enterprise activation Activate the device over the wireless network Verify activation status About enterprise activation Use the enterprise activation feature to integrate your BlackBerry® device with your corporate Microsoft® Outlook®, IBM® Lotus Notes®, or Novell® Gro...
Page 11 - Phone; Find your phone number; Make emergency calls
2 Phone Find your phone number Make phone calls Make emergency calls Acquire the GPS position of your device Change the privacy setting for location-based services Make calls using speed dial Check voice mail Answer calls Mute calls Place calls on hold Adjust the phone volume Turn on and off speaker...
Page 12 - About location-based services
12 User Guide • Unlocked keyboard or device: In the phone, type the emergency number. Press the Send key. • Locked keyboard or device: Click the trackwheel. Click Emergency Call. Click Yes. Note: Emergency calls can only be made to official emergency access numbers, for example 911 in North America....
Page 15 - Log calls; Manage call logs; Add call forwarding phone numbers
15 2: Phone Log calls To set whether call logs appear in a messages list, in the phone options, click Call Logging. Select the call log type that you want to appear in a messages list. Press the Space key. If you do not want any call logs to appear in a messages list, select None. Press the Space ke...
Page 16 - Set call waiting; About smart dialing; Set corporate extension dialing; Set voice mail options
16 User Guide Related topic How do I edit the phone number to which my calls are forwarded? (See page 108.) Set call waiting In the phone options, click Call Waiting. Set the Call Waiting Enabled field to Yes. Click the trackwheel. Click Save. Related topic Can I use call waiting? (See page 108.) Ab...
Page 19 - Email messages; Open messages
3 Email messages Open messages Send email messages Save draft messages Add multiple contacts to a message Set the importance level Resend sent messages Resend pending messages Manage messages File messages View filed messages Delete multiple messages at one time Mark messages as opened or unopened S...
Page 21 - View filed messages; About auto signatures
21 3: Email messages Related topics Can I file messages? (See page 111.) View filed messages (See page 21.) View filed messages To display all filed messages in a messages list, in the messages options, click General Options. Set the Hide Filed Messages field to No. Click the trackwheel. Click Save....
Page 22 - About filters
22 User Guide About out-of-office replies The out-of-office reply should be sent automatically to a contact the first time that contact sends you an email message. To set an out-of-office reply on your BlackBerry® device, your device must be integrated with an account that uses BlackBerry Enterprise...
Page 24 - Hide the unread message indicator; Messages shortcuts
24 User Guide • To display counts for unread messages, select Unread. • To never display counts, select None. 5. Click the trackwheel. 6. Click Save. Hide the unread message indicator 1. In a message list, click the trackwheel. 2. Click Options. 3. Click General Options. 4. Set the Display New Messa...
Page 25 - PIN messages; About PIN messages; Find your PIN; Send PIN messages; Manage PIN messages
4 PIN messages About PIN messages Find your PIN Open messages Send PIN messages Save draft messages Add multiple contacts to a message Resend sent messages Manage PIN messages Delete multiple messages at one time Mark messages as opened or unopened Search the messages list Show or hide the number of...
Page 27 - SMS messages; About SMS messages
5 SMS messages About SMS messages Find your SMS number Open SMS messages Manage messages Show or hide the number of new or unread messages Hide the unread message indicator Messages shortcuts SMS messages — frequently asked questions About SMS messages With an SMS-compatible phone number, you can re...
Page 29 - MMS messages; About MMS messages
6 MMS messages About MMS messages Find your MMS number Open MMS messages Send MMS messages Send MMS messages from the browser, pictures list, or calendar Save draft messages Add multiple contacts to a message Set the importance level Set delivery and read notification Manage MMS message attachments ...
Page 30 - Set delivery and read notification; Manage MMS message attachments
30 User Guide 9. Type a message. 10. Click the trackwheel. 11. Click Attach Address, Attach Appointment, Attach Picture, or Attach Audio. 12. Click a contact, appointment, image, or audio file. 13. Click Continue. 14. Click the trackwheel. 15. Click Send. Notes: If you have added contacts to the add...
Page 33 - Search; About search; Recall searches
7 Search About search Search the messages list Recall searches Manage saved searches Search for messages from a specific contact Search for messages with a specific subject Search for PIM items Search shortcuts About search In a messages list, you can search using criteria that you set and you can s...
Page 34 - Search for PIM items; Search shortcuts
34 User Guide Note: To view the criteria of your last search quickly, in the list of searches, click the trackwheel. Click Last. Related topic Recall searches Search for messages from a specific contact To search for all messages received from a specific sender, in a messages list, click a message. ...
Page 35 - Attachments; About attachments; Open a file attachment; Open embedded content; View tables in attachments
8 Attachments About attachments Open a file attachment Open embedded content View tables in attachments View attachment information Navigate spreadsheet attachments Navigate image attachments View presentations Navigate presentation attachments Manage vCard address book attachments Attachments short...
Page 36 - View attachment information; Navigate image attachments; View presentations
36 User Guide View attachment information To view the size, author, publication date, and other information about the attachment, open the attachment. Click the file name. Perform one of the following actions: • If you have opened the complete file attachment, click View Info. • If you have not open...
Page 37 - Navigate presentation attachments; Attachments shortcuts
37 8: Attachments Note: To view more than the text of a PowerPoint presentation, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later. Related topic Navigate presentation attachments (See page 37.) Navigate presentation attachments T...
Page 39 - Synchronizing data; About email reconciliation; Turn on wireless email reconciliation; Reconcile deleted messages; About PIM synchronization
9 Synchronizing data About email reconciliation Turn on wireless email reconciliation Reconcile deleted messages About PIM synchronization Turn on wireless PIM synchronization Synchronization — frequently asked questions About email reconciliation If you turn on email reconciliation, any messages th...
Page 40 - Turn on wireless PIM synchronization
40 User Guide If your device is integrated with an account that uses BlackBerry Enterprise Server ™ version 4.0 or later and wireless PIM synchronization is turned on, PIM items should be synchronized over the wireless network. You can turn wireless PIM synchronization on and off using the device. I...
Page 41 - Backing up and restoring device data; Restore device data
10 Backing up and restoring device data About backing up and restoring device data Restore device data About backing up and restoring device data If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, settings on your device that are no...
Page 43 - Typing; Type text; Cut or copy text; Paste text; About AutoText
11 Typing Type text Cut or copy text Paste text About AutoText Use AutoText Create AutoText entries Manage AutoText entries Add entries to the custom word list Manage the custom word list Set the cursor speed Typing shortcuts Typing — frequently asked questions Type text To type in most fields, use ...
Page 46 - What is the Insert Macro menu item?
46 User Guide Can I prevent words from being added to my custom word list automatically? Yes. In the device options, click Language. Click Input Options. Set the Auto Word Learning and Auto Word Learning from Messages fields to Off. Save the changes. Can I change the order of items in the list that ...
Page 49 - Browser; About the browser; Use the browser
13 Browser About the browser Go to web pages Use the browser View images Navigate images Copy links, images, or web page addresses Send links or images in email messages Save images Manage saved images View files Save web page requests Create bookmarks Manage bookmarks Clear browser caches About TLS...
Page 50 - View images; Navigate images
50 User Guide To open the browser and display a list of useful bookmarks provided by your service provider, press the Convenience key. To follow a link, click the link. Click Get Link. To stop loading a web page, click the trackwheel. Click Stop. To view the previous web page in the history, click t...
Page 52 - Organize bookmarks into folders; About WTLS; Browser shortcuts
52 User Guide Organize bookmarks into folders In the bookmarks list, click a folder. Perform one of the following actions: • To add a folder, click Add Subfolder. • To open a bookmark folder with subfolders, click Expand. • To close a bookmark folder with subfolders, click Collapse. • To rename a fo...
Page 53 - Downloading; Download programs; Manage programs; Download ring tones; About browser push
14 Downloading Download programs Manage programs Prevent third-party programs from transmitting data Download ring tones Manage ring tones Download background images About browser push Turn on browser push Downloading — frequently asked questions Download programs On a web page, click a link for a p...
Page 54 - Turn on browser push
54 User Guide You can turn on browser push for your WAP Browser, your BlackBerry Browser, or both browser types. You can also set which hosts provide this information to you. Set notification for different types of browser push information, including service load information (web pages or applicatio...
Page 55 - Contacts; Add contacts; Manage contacts; Create mailing lists
15 Contacts Add contacts Manage contacts Create mailing lists Manage mailing lists Manage contacts in mailing lists Add a phone tune for a contact Create categories Apply categories to contacts, tasks, or memos Sort contacts, tasks, or memos by category Delete categories Add pauses or waits Search f...
Page 56 - Manage contacts in mailing lists; About custom phone tunes; About categories
56 User Guide • View Group • Edit Group • Delete Group Manage contacts in mailing lists Click a contact. Click one of the following menu items: • View Member • Change Member • Delete Member • Add Member Note: When you delete members from a group or delete a group, the contacts remain in the address ...
Page 57 - Delete categories; About remote address book search
57 15: Contacts Apply categories to contacts, tasks, or memos 1. When creating or editing a contact, task, or memo, click the trackwheel. 2. Click Categories. 3. Select a category. 4. Press the Space key. 5. Click the trackwheel. 6. Click Save. Sort contacts, tasks, or memos by category In the addre...
Page 59 - Calendar; About the calendar
16 Calendar About the calendar Change the calendar view Navigate the calendar Schedule appointments Schedule appointments quickly Schedule meetings Manage appointments and meetings Respond to meeting invitations Manage meeting participants Search for PIM items Calendar shortcuts Calendar — frequentl...
Page 60 - Schedule appointments quickly; Schedule meetings; Manage appointments and meetings
60 User Guide Related topics Change the default reminder time for appointments and meetings (See page 60.) About power off and reminders (See page 83.) Schedule appointments quickly In the calendar options, verify that the Enable Quick Entry field is set to Yes. In Day view, beside the start time, t...
Page 63 - Tasks; Create tasks
17 Tasks Create tasks Manage tasks Change task status Create categories Apply categories to contacts, tasks, or memos Sort contacts, tasks, or memos by category Delete categories Search for PIM items Tasks — frequently asked questions Create tasks 1. In the task list, click the trackwheel. 2. Click ...
Page 65 - Memos; Write memos; Manage memos; Memos — frequently asked questions
18 Memos Write memos Manage memos Create categories Apply categories to contacts, tasks, or memos Sort contacts, tasks, or memos by category Delete categories Search for PIM items Memos — frequently asked questions Write memos 1. In the memos list, click the trackwheel. 2. Click New. 3. Type a title...
Page 67 - Alarm; Set the alarm; Silence the alarm; Alarm — frequently asked questions; How do I change the alarm volume?
19 Alarm Set the alarm Silence the alarm Turn off the alarm Alarm — frequently asked questions Set the alarm 1. In the alarm, set the Daily Alarm field to On. 2. Set the time when the alarm should sound. 3. Set whether to snooze the alarm and the length of the snooze. 4. Set a type of notification f...
Page 69 - Calculator; Use the calculator memory
20 Calculator Use the calculator memory Copy and paste calculations Convert measurements Calculator shortcuts Use the calculator memory To store a number in the memory, type a number. Press the Alt key + the period (.) key. To recall the number in the memory, press the Alt key + the comma (,) key. T...
Page 71 - Bluetooth; About Bluetooth wireless technology; About Bluetooth pairings
21 Bluetooth About Bluetooth wireless technology Turn on or off the Bluetooth radio Pair with another Bluetooth-enabled device Manage paired Bluetooth-enabled devices Set how your BlackBerry device appears to other Bluetooth-enabled devices Use Bluetooth wireless technology during a call Share your ...
Page 73 - Date and time; Set the date and time
22 Date and time Set the date and time Why is the time on my device incorrect? Set the date and time 1. In the device options, click Date/Time. 2. Set the Time Zone field. 3. In the Date/Time Source field, set a date and time source. 4. Click the trackwheel. 5. Click Update Time. 6. Click the trackw...
Page 75 - Profiles; About profiles
23 Profiles About profiles Enable profiles Create notification profiles Manage notification profiles Manage ring tones Create profile exceptions Manage profile exceptions Manage contacts in profile exceptions Add a phone tune for a contact Silence your device Set the alarm Profiles — frequently aske...
Page 76 - About custom notification; Manage profile exceptions
76 User Guide Notes: The Volume option only sets how loud or quiet the tune plays when you listen to it in the list. To change the volume for your notification, edit the profile. You can only delete downloaded ring tones. About custom notification You can create exceptions to notification profiles t...
Page 77 - Silence your device; What is the escalating volume level?
77 23: Profiles • Change Name • Delete Name Silence your device To silence your BlackBerry® device, in the profiles list, select the Quiet profile. To receive only vibrate notification, in the profiles list, select the Vibrate profile. To turn off all notification, including profile exceptions and L...
Page 79 - Screen display; About backlighting; Turn on and off the device screen; Download background images
24 Screen display Set how long backlighting remains on Turn on and off the device screen Adjust the brightness of the backlighting Set the display language Set the Home screen background image Download background images Set the font Assign a program to a Convenience key About backlighting The screen...
Page 80 - Set the font
80 User Guide Related topic Save images (See page 51.) Set the font In the device options, click Screen/Keyboard. Set the font information. Click the trackwheel. Click Save. Note: For large fonts, set the Antialias mode field. About the Convenience key Your device includes one or more Convenience ke...
Page 81 - Language; Set the display language; About the input language; Add or remove a display language
25 Language Set the display language Set the input language Add or remove a display language Why do some characters not appear correctly on my device? Set the display language In the device options, click Language. In the Language field, click a language. Click Save. About the input language You can...
Page 83 - Power and battery; About power off and reminders; Check the battery level
26 Power and battery About power off and reminders Set the device to turn on and off automatically Check the battery level Extend battery life Reset the device About power off and reminders If you turn off your BlackBerry® device by pressing the Power button, or by clicking Turn Power Off on the Hom...
Page 84 - Reset the device
84 User Guide Reset the device Remove and reinsert the battery.
Page 85 - Network coverage; Connect to the wireless network
27 Network coverage Connect to the wireless network How do I register my device with the network? Connect to the wireless network To connect to the wireless network, verify that you are in a wireless network coverage area. On the Home screen, click Turn Wireless On. Note: To disconnect from the wire...
Page 87 - SIM card; About the SIM card phone book; Manage SIM card contacts
28 SIM card About the SIM card phone book Add SIM card contacts Add address book contacts to your SIM card Add SIM card contacts to your address book Manage SIM card contacts About the SIM card phone book Your SIM card phone book gives you access to the contacts that are saved on your SIM card. The ...
Page 89 - Security; Type passwords; About the device password; Set a device password
29 Security Type passwords Set a device password Lock and unlock the device Lock and unlock the keyboard Protect your device content Compress device data Regenerate encryption keys Store passwords Create random passwords Manage passwords Copy passwords Verify security software Clear the device Set o...
Page 90 - Change the device password; Turn off the device password; Lock and unlock the device; About keyboard lock
90 User Guide Change the device password 1. In the device options, click Security Options. 2. Click General Settings. 3. Click the trackwheel. 4. Click Change Password. 5. Type your current device password. 6. Click the trackwheel. 7. Type a new device password. 8. Click the trackwheel. 9. Retype th...
Page 93 - Set owner information
93 29: Security 1. In the device options, click Security Options. 2. Click General Settings. 3. Click the trackwheel. 4. Click Wipe Handheld. 5. Click Continue. 6. Type blackberry. Related topic How do I restore my device after clearing it? (See page 139.) Set owner information In the device options...
Page 95 - Third-party program control; About firewall settings
30 Third-party program control Prevent third-party programs from transmitting data Set permissions for third-party programs Control external connections Control connections with the device Control access to personal information Security — frequently asked questions About firewall settings If you hav...
Page 96 - Control external connections
96 User Guide Set permissions for third-party programs Warning: Setting permissions for third party programs can significantly affect the operation of third-party programs on your BlackBerry® device. If you are unsure about how changing these settings might affect the operation of third party progra...
Page 97 - Control connections with the device
97 30: Third-party program control through your corporation’s network, set the Company Network field. • To control whether third-party programs can access the Internet through your service provider, set the Carrier Internet field. Related topics Set permissions for third-party programs (See page 96....
Page 99 - BrickBreaker; About BrickBreaker
31 BrickBreaker About BrickBreaker BrickBreaker scoring How do I set the speed of the paddle? How do I accelerate the paddle? Can I change the volume for the game? Can I submit my scores to the BrickBreaker high score web site? How do I check the BrickBreaker high score web site? Why are the bricks ...
Page 100 - Why are the bricks descending?
100 User Guide Can I submit my scores to the BrickBreaker high score web site? Yes. In the BrickBreaker options, type a user name and password. If you beat your previous high score, you can submit your name and score to the public high score web site. Unsubmitted high scores can be submitted at any ...
Page 101 - Service books; About service books; Restore deleted service books
32 Service books About service books Receive new service books Accept new service books Manage service books Restore deleted service books About service books Service books determine which services are available on your BlackBerry® device. If your device is integrated with an account that uses the B...
Page 103 - Frequently asked questions
33 Frequently asked questions General — frequently asked questions Phone — frequently asked questions Email and PIN messages — frequently asked questions SMS messages — frequently asked questions MMS messages — frequently asked questions Attachments — frequently asked questions Synchronization — fre...
Page 105 - General — frequently asked questions; Why does my device screen turn off?
34 General — frequently asked questions Why are some of the features described not available on my device? What software version do I have on my device? Why is there a flashing light on my device? Why does my device screen turn off? How do I register my device with the network? Can I determine how m...
Page 107 - Phone — frequently asked questions; Why can I not make calls?
35 Phone — frequently asked questions Why can I not make calls? Why am I no longer receiving calls? Can I use the phone when the device or keyboard is locked? Can I use call forwarding? How do I edit the phone number to which my calls are forwarded? Why has my voice mail number changed? Can I use ca...
Page 108 - Can I use call forwarding?
108 User Guide Can I use call forwarding? Yes, if your service provider plan includes call forwarding and your SIM card is provisioned for the service. Contact your service provider for more information. How do I edit the phone number to which my calls are forwarded? To edit a call forwarding phone ...
Page 110 - Why can’t I send messages?
110 User Guide Why can’t I send messages? Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels. If you send a message and y...
Page 111 - Can I hide sent messages?
111 36: Email and PIN messages — frequently asked questions How do I create and use links in messages? Links appear in your messages as underlined text. Messages can contain links to various items such as phone numbers, web sites, and email addresses. When you receive a message that contains a link,...
Page 113 - How do I create a generic filter?
113 36: Email and PIN messages — frequently asked questions How do I create a generic filter? To create a generic filter, use an asterisk (*) when specifying the contacts to which the filter applies. In the messages options, click Email Filters. In the From field, specify part of the sender's addres...
Page 115 - SMS messages — frequently asked questions
37 SMS messages — frequently asked questions Can I remove the prompt that appears before I delete messages? Why were some of my messages deleted from the device? Why aren’t all the SMS options described appearing on my device? How do I change how long messages and phone call logs remain in a message...
Page 117 - MMS messages — frequently asked questions
38 MMS messages — frequently asked questions Can I send and receive MMS messages? Can I specify when my device should receive MMS messages? Can I hide sent messages? Can I filter unwanted MMS messages? Can I configure notification for all MMS messages? Can I pause, resume, or restart a slideshow pre...
Page 119 - Attachments — frequently asked questions
39 Attachments — frequently asked questions Can I view file attachments on my device? How do I view password-protected file attachments? Can I set the amount of memory that my device uses for file attachments? How do I change how file attachments are displayed? How do I view cell contents in spreads...
Page 120 - Why can’t I view presentation slides?
120 User Guide Can I set the amount of memory that my device uses for file attachments? Yes. In the open attachment, click the trackwheel. Click Options. Set the Cache Size field. How do I change how file attachments are displayed? Open the full content for a file attachment. Click the trackwheel. C...
Page 121 - What does skipped content mean?
121 39: Attachments — frequently asked questions What does skipped content mean? The skipped content bar appears in a document attachment when more content is available, but it has not been retrieved. To retrieve skipped content, click the skipped content bar. Click More. Can I view tracked changes ...
Page 124 - Can I reconcile my personal folders?
124 User Guide How do I handle conflicts between my device and my desktop email program? A conflict might occur if you edit the same item on your BlackBerry® device and in your desktop email program before synchronization occurs. If you turn on wireless email reconciliation, set whether the device o...
Page 127 - Walkie-Talkie — frequently asked questions
41 Walkie-Talkie — frequently asked questions Can I use the speakerphone by default? Can I silence incoming Walkie-Talkie calls? Can I use the speakerphone by default? Yes. In the phone options, click Walkie-Talkie. Set the Speakerphone field to On. Related topic Turn on and off speakerphone (See pa...
Page 129 - Browser — frequently asked questions; Can I use the BlackBerry Browser?
42 Browser — frequently asked questions Why are there no browsers available on my device? Can I use the BlackBerry Browser? How do I change my browser settings? How do I change the browser home page? How do I change the type of content that the browser accepts? Can I override the character set encod...
Page 130 - Why did a web page form not submit?
130 User Guide How do I change the browser home page? In the browser options, click Browser Configuration. In the Home Page Address field, change the web page address. Save the changes. Depending on your service provider, you might not be able to change your home page. How do I change the type of co...
Page 133 - Contacts — frequently asked questions
43 Contacts — frequently asked questions How do I add multiple contacts with the same name to my contact list? Can I change how my contacts or tasks display? What are the User 1, User 2, User 3, and User 4 fields on the New Address screen? Why does the Add Custom Phone Tune option not appear? How do...
Page 135 - Calendar — frequently asked questions
44 Calendar — frequently asked questions Can I synchronize PIM items over the wireless network? Are there any restrictions for using the calendar with Lotus Notes? How do I expand the number of hours that are shown in the calendar? How do I change the day of the week that displays first when viewing...
Page 137 - Bluetooth — frequently asked questions
45 Bluetooth — frequently asked questions How do I connect my BlackBerry device with another Bluetooth-enabled device? How do I connect my BlackBerry device with my computer? How do I know when my Bluetooth radio is on? What if I can’t type a passkey on the Bluetooth-enabled device that I want to pa...
Page 139 - Security — frequently asked questions
46 Security — frequently asked questions Why does the Verifying Security Software dialog box appear when I restart my device? How do I restore my device after clearing it? How do I prevent passwords from accidentally being copied to the clipboard? Can I regenerate encryption keys from my device? Why...
Page 141 - Shortcuts; Home screen shortcuts
47 Shortcuts Home screen shortcuts Options and fields shortcuts Navigating screens shortcuts Typing shortcuts Editing text shortcuts Phone shortcuts Messages shortcuts Search shortcuts Attachments shortcuts Walkie-Talkie shortcuts Browser shortcuts Calendar shortcuts Calculator shortcuts Home screen...
Page 142 - Editing text shortcuts
142 User Guide To move the cursor in a different direction, hold the Alt key and roll the trackwheel. To exit a screen or dialog box, press the Escape button. To click an icon or menu item, roll the trackwheel to select the item. Click the trackwheel. To select multiple items or characters, hold the...
Page 143 - Legal notice
48 Legal notice © 2006 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion, 'Always On, Always Connected' and BlackBerry are registered...
Page 145 - Index
Index A about, Convenience key , 80 accepting meeting invitations, 61service books, 101 accessibility, default volume , 17 activation, enterprise , 9 adding auto signature, 21call forwarding number, 15call notes, 15contacts, 55contacts from attachments, 37contacts from remote address book search res...