Page 2 - Copyright 2003 Avaya Inc. All Rights Reserved
Avaya C460 SMON 5.2 User Guide Copyright 2003 Avaya Inc. All Rights Reserved The products, specifications, and other technical information regarding the products contained in this document are subject to change without notice. All information in this document is believed to be accurate and reliable,...
Page 3 - Table of Contents
Avaya C460 SMON User Guide iii Table of Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi The Purpose of This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viWho Should Use This Guide . . . . . . . . . . . ...
Page 6 - Preface; The Purpose of This Guide; Application
Avaya C460 SMON User Guide vi Preface Welcome to Avaya C460 SMON. This chapter provides an introduction to the structure and assumptions of the guide. It includes the following sections: • The Purpose of This Guide - A description of the intended purpose of this guide. • Who Should Use This Guide - ...
Page 7 - Who Should Use This Guide
Avaya C460 SMON User Guide vii Preface Who Should Use This Guide This guide is intended for use by network managers familiar with network management and its fundamental concepts. It is assumed that the user has the basic responsibility for monitoring Avaya Technologies’ intelligent switching devices...
Page 8 - Using Avaya C460 SMON Dialog Boxes; Setting Up the SMON License
Preface viii Avaya C460 SMON User Guide The following Appendices are included at the end of this guide: • Using Avaya C460 SMON Dialog Boxes - Dialog boxes that appear in SMON tools. • Setting Up the SMON License - How to set up the SMON license so that SMON will work with Avaya C460 Devices.
Page 9 - SMON Overview; What is SMON; Overview of SMON; AnyLayer SMON Tools; What is RMON
Avaya C460 SMON User Guide 1 1 SMON Overview This chapter describes SMON, Avaya Inc.’s switched network monitoring system. This chapter includes the following sections: • What is RMON - A brief description of the RMON standard. • What is SMON - A general description of SMON switch monitoring technol...
Page 11 - SMON Devices
Avaya C460 SMON User Guide 3 SMON Overview Overview of SMON SMON is an RMON-compliant network management suite that implements the SMON extensions to RMON. SMON works with the other components of Avaya MultiService Network Manager to provide a full spectrum of in-depth monitoring of switch traffic a...
Page 12 - Filtering Options; Device SMON Tools
Chapter 1 4 Avaya C460 SMON User Guide Filtering Options SMON tools provide different methods of filtering the information displayed on the screen. These methods include: • Specific Filtering • TopN Filtering Specific Filtering Specific filtering options provide the ability to specify the switches, ...
Page 13 - Switch Statistics Overview
Avaya C460 SMON User Guide 5 SMON Overview Switch Statistics Overview The Switch Statistics tool provides details of the traffic passing through the switch fabric and allows you to detect problems on the switch. Once a problem has been detected, you can use VLAN or Port Statistics to determine more ...
Page 14 - Port Statistics Overview; Extended Port Statistics Overview; VLAN Statistics Overview
Chapter 1 6 Avaya C460 SMON User Guide Port Statistics Overview The Port Statistics tool measures the traffic travelling through each port on the selected device. For each port, SMON summarizes the traffic, such as packets into the device and packets from the device. You can sort the display by port...
Page 15 - Alarms and Events Overview
Avaya C460 SMON User Guide 7 SMON Overview By comparing the load of each VLAN you can discover which VLANs are: • Utilizing their full capacity. • Under capacity. • Over-extended and probably causing a degradation in performance to the users. VLAN Statistics represents the information as a horizonta...
Page 16 - after
Chapter 1 8 Avaya C460 SMON User Guide The following figure shows the scheme used to generate events. Figure 1-1. Events Overview The first event is a Rising Event, caused by the counter rate rising above the Rising Threshold. The second event is a Falling Event, caused by the counter rate falling b...
Page 17 - DSCP Overview; Protocol Distribution Overview; DSCP Overview
Avaya C460 SMON User Guide 9 SMON Overview AnyLayer SMON Tools The following sections describe the AnyLayer SMON tools for Avaya C460: • Protocol Distribution Overview - Describes how the C460 provides detailed information on protocol traffic passing through the router module. • DSCP Overview - Desc...
Page 18 - Using the Device SMON; Accessing Avaya C460 SMON; The Device SMON User Interface; Menu Bar
Avaya C460 SMON User Guide 10 2 Using the Device SMON This chapter provides information about SMON for Avaya C460 Devices, and contains the following sections: • Accessing Avaya C460 SMON - Instructions on accessing the Device SMON window. • The Device SMON User Interface - A detailed description of...
Page 19 - Status Bar; Application Tabs
Avaya C460 SMON User Guide 11 Using the Device SMON • Status Bar - An area at the bottom of each application window where information about the current application is displayed. • Status Line - An area at the bottom of the Device SMON window where the communication status between Avaya C460 SMON and...
Page 20 - Device SMON Toolbar; Button
Chapter 2 12 Avaya C460 SMON User Guide Device SMON Toolbar The toolbar provides shortcuts to the main Device SMON functions and tools. The following table describes the buttons on the toolbar and lists the equivalent menu options. If a tool is not active, clicking the corresponding Device SMON tool...
Page 21 - Dialog Area; Item
Avaya C460 SMON User Guide 13 Using the Device SMON Dialog Area The area on the right side of the user interface is where all dialog boxes appear. This area can be resized by dragging the vertical splitter bar with the mouse. When a dialog box opens, it replaces the current dialog box open in the Di...
Page 22 - Status Line; Working with Device SMON Tools; Mouse Actions; Using Dialog Box Options; Generating Reports; Managing Windows; Message
Chapter 2 14 Avaya C460 SMON User Guide Status Line The status line provides important information about the communication status between the application and the Avaya C460 Device. The following table shows the messages and icons that can appear in the status line with a description of their meaning...
Page 23 - Action
Avaya C460 SMON User Guide 15 Using the Device SMON Mouse Actions The mouse actions that can be performed in Avaya C460 SMON windows allow you added flexibility when using the applications. The table below describes some of the mouse actions available in some of the SMON applications. Using Dialog B...
Page 24 - Report Now
Chapter 2 16 Avaya C460 SMON User Guide Generating Reports SMON allows you to produce two types of reports: • Report Now • Auto Report Generated reports are text files that can be imported into spreadsheets such as Excel, and database programs such as Access. The reports can be generated in a tab de...
Page 25 - Using Switch Statistics; Accessing the Switch Statistics Window; Or
Avaya C460 SMON User Guide 17 3 Using Switch Statistics Switch Statistics provides you with detailed information about the traffic passing through a switch. For a detailed overview of Switch Statistics, refer to “Switch Statistics Overview” on page 5 . This section discusses the following topics: • ...
Page 26 - Variable
Chapter 3 18 Avaya C460 SMON User Guide Switch Statistics displays information using different types of graphs: • Gauges that show error packets and capacity. • A pie chart that shows the ratio of Unicast, Broadcast, and Multicast packets. • A pie chart that shows the ratio of packets by priority. •...
Page 27 - Viewing the Switch Statistics Traffic Graph
Avaya C460 SMON User Guide 19 Using Switch Statistics The pie charts at the top of the window display the following information: SMON updates these gauges and pie charts in real-time according to the specified sampling interval. By viewing the relationships among these two variables, you can learn a...
Page 29 - Using Port Statistics; Accessing the Port Statistics Window; Packets
Avaya C460 SMON User Guide 21 4 Using Port Statistics Port Statistics allows you to see the data passing through each port and LAG connected to the switch. For a detailed overview of Port Statistics, refer to “Port Statistics Overview” on page 6 . This section discusses the following topics: • Acces...
Page 30 - Using The Port Statistics Window
Chapter 4 22 Avaya C460 SMON User Guide Using The Port Statistics Window The Port Statistics window is organized as follows: • The title of the Port Statistics window shows the IP address of the device. • The X axis represents packets or percentage for Utilization. • The Y axis represents ports and ...
Page 31 - Viewing Packet Statistics
Avaya C460 SMON User Guide 23 Using Port Statistics This section provides information about the following topics: • Viewing Packet Statistics • Viewing Bandwidth Statistics • Viewing Utilization Statistics • Selecting Ports to Display • Sorting the Port Display Viewing Packet Statistics The followin...
Page 32 - Viewing Bandwidth Statistics
Chapter 4 24 Avaya C460 SMON User Guide Viewing Bandwidth Statistics The following graphic shows the Avaya C460 Port Statistics window with Bandwidth Statistics displayed. Figure 4-3. Port Statistics Window - Bandwidth The following table provides a list of the variables available in the Port Statis...
Page 33 - Viewing Utilization Statistics
Avaya C460 SMON User Guide 25 Using Port Statistics Viewing Utilization Statistics The following graphic shows the Avaya C460 Port Statistics window with Utilization Statistics displayed. Figure 4-4. Port Statistics Window- Utilization The following table provides a list of the variables available i...
Page 34 - Selecting Ports to Display; Port Filtering
Chapter 4 26 Avaya C460 SMON User Guide Selecting Ports to Display By default, information from all ports and LAGs is displayed in the Port Statistics window. You can limit information being displayed to specific ports using Port, VLAN, and TopN filters. In addition, you can sort the display. For in...
Page 38 - Sorting the Port Display
Chapter 4 30 Avaya C460 SMON User Guide Sorting the Port Display You can sort the display by the port name or any of the counters available for the port. To sort the display: 1. Click . 2. Select a sorting criterion from the Sort By pull-down listbox. The display is sorted by the selected criteria. ...
Page 39 - Accessing the Extended Port Statistics Window
Avaya C460 SMON User Guide 31 5 Using Extended Port Statistics Extended Port Statistics allows you to see details about the data passing through a specific port or LAG connected to the switch. For a detailed overview of Extended Port Statistics, refer to “Extended Port Statistics Overview” on page 6...
Page 45 - Using VLAN Statistics; Accessing VLAN Statistics
Avaya C460 SMON User Guide 37 6 Using VLAN Statistics VLAN Statistics displays detailed statistics for each VLAN. These statistics can help you maintain proper VLAN configuration. They can also help you pinpoint problems you may discover using Switch Statistics. For a detailed overview of VLAN Stati...
Page 46 - Using the VLAN Statistics Window; Viewing VLAN Packet Statistics
Chapter 6 38 Avaya C460 SMON User Guide Using the VLAN Statistics Window The VLAN Statistics window is organized as follows: • The title of the VLAN Statistics window displays the IP address of the device. • The X axis relates to packets over time or total packets, depending on the display mode (ref...
Page 48 - Viewing VLAN Bandwidth Statistics
Chapter 6 40 Avaya C460 SMON User Guide Viewing VLAN Bandwidth Statistics The following graphic displays the VLAN Bandwidth Statistics window. Figure 6-2. VLAN Statistics Window - Bandwidth The following table provides a list of the variables available in the VLAN Statistics - Bandwidth window. Sele...
Page 51 - Sorting the VLAN Display
Avaya C460 SMON User Guide 43 Using VLAN Statistics Sorting the VLAN Display You can sort the display by the VLAN name or any of the counters available for the VLAN. To sort the display: 1. Click . 2. Select a sorting criterion from the Sort By pull-down listbox. The display is sorted by the selecte...
Page 52 - Using Alarms and Events; Using the Alarms and Events Tool
Avaya C460 SMON User Guide 44 7 Using Alarms and Events The Alarms and Events tool provides a method for defining thresholds for packet types on a port. When a threshold is crossed, a trap is sent to the device’s manager, or the event is listed in SMON’s Device Event Log. This chapter explains the f...
Page 53 - Alarms Table; Alarms Table Fields; Field
Avaya C460 SMON User Guide 45 Using Alarms and Events Alarms Table To view a table of all the alarms defined for the device: Click . Or Select Tools > Alarms Table . The Alarms Table opens. Figure 7-1. Alarms Table All the alarms defined for the device are listed in the Alarms Table. Alarms Table...
Page 55 - Tooltips
Avaya C460 SMON User Guide 47 Using Alarms and Events Tooltips Tooltips in the Alarms and Events tool provide information about an alarm. When the cursor is held over the Index field of a row in the Alarms Table a tooltip appears. Figure 7-2. Alarm Tooltip The tooltip provides information about the ...
Page 56 - Editing Alarms
Chapter 7 48 Avaya C460 SMON User Guide Editing Alarms Alarms can be edited and deleted using the Alarms Table. To edit an alarm, change the alarm’s parameters in the Alarms Table. To delete an alarm: 1. Select an alarm. 2. Select Edit > Delete Alarm . The alarm is deleted from the Alarms Table. ...
Page 57 - Alarm Wizard; Overview of the Alarm Wizard
Avaya C460 SMON User Guide 49 Using Alarms and Events Alarm Wizard This section provides the information you need to use the Alarm Wizard. It contains the following topics: • Overview of the Alarm Wizard - An overview of the function of the Alarm Wizard. • Activating the Alarm Wizard - Instructions ...
Page 58 - Alarm Wizard Screens
Chapter 7 50 Avaya C460 SMON User Guide Alarm Wizard Screens This section provides detailed information on each of the Alarm Wizard’s screens. To accept the default options for any screen, click Next . To return to an earlier screen, click Back . To exit the Alarm Wizard without making any changes, ...
Page 59 - Select Ports; Select Variable
Avaya C460 SMON User Guide 51 Using Alarms and Events Select Ports The Select Ports screen of the Alarm Wizard allows you to select ports and LAGs to be monitored by the alarm. Figure 7-4. Alarm Wizard - Select Ports The ports and LAGs on the device are listed in the Device Ports list. To select por...
Page 60 - Set
Chapter 7 52 Avaya C460 SMON User Guide Select Variable The Select Variable screen of the Alarm Wizard enables you to select a variable to be monitored by the alarm, and the interval at which SMON gets the rate for the counter from the device. Figure 7-5. Alarm Wizard - Select Variable Screen Enter ...
Page 61 - Set Description
Avaya C460 SMON User Guide 53 Using Alarms and Events Set Thresholds The Set Thresholds screen enables you to configure the behavior of the Alarms and Events tool when SMON is started, and to configure thresholds for the alarm. There are two thresholds, a Rising Threshold and a Falling Threshold. If...
Page 62 - Set Event
Chapter 7 54 Avaya C460 SMON User Guide Set Description The Set Descriptions screen enables you to give names to the Rising and Falling Events of the alarm. Figure 7-7. Alarm Wizard - Set Description To configure the names of Rising and Falling Events, enter a description in the appropriate fields. ...
Page 63 - None; Summary
Avaya C460 SMON User Guide 55 Using Alarms and Events Set Event The Set Event screen of the Alarm Wizard allows you to determine the action SMON takes when an event occurs. Figure 7-8. Alarm Wizard - Set Event To configure the action SMON takes when a Rising Event occurs, select an option button in ...
Page 65 - Device Event Log; Log
Avaya C460 SMON User Guide 57 Using Alarms and Events Device Event Log The Device Event Log provides a list of events that triggered alarms with an action of Log . To view the Event Log, select View > Event Log . The Device Event Log opens. Figure 7-10. Device Event Log The Device Event Log has t...
Page 67 - Using AnyLayer SMON; Accessing AnyLayer SMON
Avaya C460 SMON User Guide 59 8 Using AnyLayer SMON AnyLayer SMON is used to monitor the Layer 3 protocols routed by the C460 module. This chapter provides information about AnyLayer SMON for Avaya C460 Devices, and contains the following sections: • Accessing AnyLayer SMON - Instructions on accessi...
Page 68 - The AnyLayer SMON User Interface
Chapter 8 60 Avaya C460 SMON User Guide The AnyLayer SMON User Interface The user interface consists of the following elements: • Application Tabs - Tabs for switching between the various views of the Avaya C460 Device. • Menu Bar - Menus for accessing AnyLayer SMON functions. • AnyLayer SMON Toolba...
Page 69 - AnyLayer SMON Toolbar; Button Description
Avaya C460 SMON User Guide 61 Using AnyLayer SMON AnyLayer SMON Toolbar The Toolbar provides shortcuts to the main AnyLayer SMON functions and tools. The following table describes the buttons on the toolbar and lists the equivalent menu options. Table 8-1. Toolbar Buttons Button Description Menu Ope...
Page 70 - Desktop
Chapter 8 62 Avaya C460 SMON User Guide Desktop The central area of the application window is the Desktop. This area can be resized by dragging the vertical splitter bars with the mouse. The AnyLayer SMON tool window opens on the Desktop. Tool Tabs The Tool Tabs provide a method for viewing the AnyL...
Page 72 - Using the Protocol Distribution Tool
Avaya C460 SMON User Guide 64 9 Using Protocol Distribution and DSCP Statistics Protocol Distribution provides a detailed analysis of how the traffic passing through an Avaya C460 with a router module is distributed among network layer and application layer protocols. For a detailed overview of Prot...
Page 73 - Selecting Protocols to Display; Protocol Distribution Window
Avaya C460 SMON User Guide 65 Using Protocol Distribution and DSCP Statistics Selecting Protocols to Display By default, information from all protocols listed in the Default Protocols and User Protocols windows of the Protocol Directory dialog box are displayed in the Protocol Distribution window. Y...
Page 74 - Using the Protocol Directory; Default and User Defined Protocols
Chapter 9 66 Avaya C460 SMON User Guide • The bottom portion of the Protocol Distribution window contains a bar graph representing the following: — The Y axis represents the protocols selected to monitor in the Protocol Directory dialog box (refer to “Using the Protocol Directory” on page 66 ). — Th...
Page 75 - Protocol
Avaya C460 SMON User Guide 67 Using Protocol Distribution and DSCP Statistics Default and User Defined Protocols Protocol Directory automatically includes a number of popular protocols for the Avaya C460 router modules to monitor, referred to as Default Protocols, listed in the table below. In addit...
Page 77 - Using Protocol Directory; Adding Protocols
Avaya C460 SMON User Guide 69 Using Protocol Distribution and DSCP Statistics Using Protocol Directory To configure the protocols to monitor: 1. Click . The Protocol Directory dialog box opens. Figure 9-2. Protocol Directory Dialog Box The Protocol Directory dialog box is organized as follows: • The...
Page 78 - Refreshing the Protocol List
Chapter 9 70 Avaya C460 SMON User Guide • Refreshing the Protocol List • Searching for a Protocol Adding Protocols The User Protocols list can only contain seven protocols. Before adding a protocol when there are already seven, you must remove a protocol from the list. For more information on deleti...
Page 80 - Viewing DSCP Statistics
Chapter 9 72 Avaya C460 SMON User Guide Viewing DSCP Statistics The following graphic provides an example of the DSCP Statistics window for viewing DSCP statistics. Figure 9-4. DSCP Statistics Window The DSCP Statistics window is organized as follows: • The title of the DSCP Statistics window shows ...
Page 82 - Using the Options Dialog Box
Avaya C460 SMON User Guide 74 A Using Avaya C460 SMON Dialog Boxes This appendix consists of dialog boxes that appear within Avaya C460 SMON. * Note: In Device SMON, some of the dialog boxes can only be opened by selecting the relevant menu item. The following topics are discussed: • Using the Optio...
Page 83 - General Tab; Polling Interval
Avaya C460 SMON User Guide 75 Using Avaya C460 SMON Dialog Boxes The Options dialog box contains the following tabs, depending on the module selected: • General Tab • Switch Tab • Port/VLAN Tab • Proto Dist/DSMON Tab General Tab This dialog box enables you to change the options for Device SMON for t...
Page 85 - Switch Tab
Avaya C460 SMON User Guide 77 Using Avaya C460 SMON Dialog Boxes Switch Tab This tab enables you to change the display options for Switch Statistics for the Avaya C460 Device. To access the Switch tab, click the Switch tab at the top of the Options dialog box. The Switch tab opens. Figure A-2. Optio...
Page 89 - Using the Report Now Dialog Box
Avaya C460 SMON User Guide 81 Using Avaya C460 SMON Dialog Boxes Using the Report Now Dialog Box This dialog box enables you to generate a report with the statistics from the last time the device was polled. To access the Report Now dialog box: 1. Click . Or Select File > Report Now . The Report ...
Page 90 - Using the Auto Report Dialog Box
Appendix A 82 Avaya C460 SMON User Guide Using the Auto Report Dialog Box This dialog box enables you to start and stop generating reports automatically. To access the Auto Report dialog box: 1. Select File > Auto Report . The Auto Report dialog box opens. Figure A-6. Auto Report Dialog Box 2. To...
Page 91 - Using the Find Dialog Box
Avaya C460 SMON User Guide 83 Using Avaya C460 SMON Dialog Boxes To stop generating Auto Reports: 1. Select File > Auto Report . The Auto Report dialog box opens. 2. Click Stop . Or 1. Close the application for which you are running the Auto Report. Auto Reports are no longer generated. Using the...
Page 92 - Finding a Port or LAG
Appendix A 84 Avaya C460 SMON User Guide Finding a Port or LAG There are several ways to enter a value to find a port or LAG. To search for a port or LAG by name: 1. Click the Port/LAG Name option button. 2. Enter the port or LAG name or part of the port or name in the Port/LAG Name field. 3. Click ...
Page 93 - Finding a VLAN
Avaya C460 SMON User Guide 85 Using Avaya C460 SMON Dialog Boxes Finding a VLAN There are several ways to enter a value to find a VLAN. To search for a VLAN by name: 1. Click the VLAN Name option button. 2. Enter the VLAN name or part of the port or name in the VLAN Name field. 3. Click Find . * Not...
Page 94 - Using the Define TopN Filter Dialog Box
Appendix A 86 Avaya C460 SMON User Guide Using the Define TopN Filter Dialog Box You can also filter using the TopN option. TopN filtering differs from item filtering in that SMON chooses the items with the heaviest traffic. The TopN filter produces a report for the 1-15 ( N ) most active items on t...
Page 95 - Using the Find Top5 Peaks Dialog Box
Avaya C460 SMON User Guide 87 Using Avaya C460 SMON Dialog Boxes The dialog box contains the following fields: • TopN Number - Enter the number of items to be displayed when you activate TopN. • Based On - Select the criterion for deciding which items fall in the TopN. The rate base can be any one o...
Page 96 - Using the Sort Dialog Box
Appendix A 88 Avaya C460 SMON User Guide In Switch Statistics and Extended Port Statistics, all counters are listed in the Find Top5 Peaks dialog box, including those counters not currently displayed in the Traffic Graph. Using the Sort Dialog Box You may sort the display by one of the available cat...
