Page 2 - Contents; Contents 2; System Security Notices 16
DNM-UNIX Release 4.0 User Documentation December 2001 Page 2 0 Contents Contents 2 Resources and Notices 7 Introduction 7Avaya Resources 7 Sales and Design Support Center (SDSC) 8Lucent Worldwide Services (LWS) 8Technical Services Center (TSC) 9 References 10 Avaya References 11Vendor References 14 ...
Page 3 - Preparing to Install DNM 28; Introduction 35
DNM-UNIX Release 4.0 User Documentation Contents December 2001 Page 3 Supported Systems 25System Requirements 26DEFINITY Network Management CD-ROMs 27 2 Preparing to Install DNM 28 Customer Pre-Installation Checklist 28Installing Operating System Patches 29Understanding the Installation Prompts 31 P...
Page 4 - System Administration 77
DNM-UNIX Release 4.0 User Documentation Contents December 2001 Page 4 Upgrading from DNM 3.0 and Later 48Upgrading from DNM 2.0.2 and Earlier 57Understanding Installation Error Messages 58Backing up and Restoring the Database 60Executing Auto-Discovery 63 Log in to the NMS Desktop 64Execute Auto-Dis...
Page 5 - Administer the Alarm Notification 84
DNM-UNIX Release 4.0 User Documentation Contents December 2001 Page 5 Administer the Alarm Notification 84 Description of Alarm Notification Options 85DEFINITY_ARS Script 88AUDIX_ARS Script 90CMS_ARS Script 91CONVERSANT_ARS Script 92 Install the Auto-Discovery Patch on Avaya Trouble Tracker 94 5 Get...
Page 6 - Executing Commands from NMS Maps 122
DNM-UNIX Release 4.0 User Documentation Contents December 2001 Page 6 Connection Lines 112Root Map Colors 113NMS Colors 114 Executing Commands from NMS Maps 122 Description of Commands 122Access Commands from the Mouse Menu 129Access Commands by Double-Clicking Objects 132 Stand-Alone Access to DNM ...
Page 7 - Resources and Notices
DNM-UNIX Release 4.0 Installation and Getting Started December 2001 Page 7 0 Resources and Notices Introduction This chapter contains resources and notices that are pertinent to the DEFINITY Network Management (DNM) products. Avaya Resources Avaya provides customers with a variety of planning, consu...
Page 10 - References
DNM-UNIX Release 4.0 Installation and Getting Started Resources and Notices References December 2001 Page 10 References This section contains references to web sites, phone numbers, and email addresses for Avaya and third-party vendors. The contact information is listed in the sections below: • "...
Page 11 - Avaya References
DNM-UNIX Release 4.0 Installation and Getting Started Resources and Notices Avaya References December 2001 Page 11 Avaya References The table below contains Avaya web sites, phone numbers, and email addresses for various sources. Some of the web sites are inside the fire wall and are not accessible ...
Page 14 - Vendor References
DNM-UNIX Release 4.0 Installation and Getting Started Resources and Notices Vendor References December 2001 Page 14 Vendor References The table below contains the web sites for third-party vendors. Table 3. Vendor web sites Vendor Web Sites AIX AIX patches: http://techsupport.services.ibm.com/rs6000...
Page 16 - System Security Notices; Network Security
DNM-UNIX Release 4.0 Installation and Getting Started Resources and Notices System Security Notices December 2001 Page 16 System Security Notices Customers are solely responsible for the security of their system, network, and access to hardware and software. The sections below define the precautions...
Page 17 - Toll Fraud Security
DNM-UNIX Release 4.0 Installation and Getting Started Resources and Notices Toll Fraud Security December 2001 Page 17 Toll Fraud Security Although the DEFINITY Network Management products are generally not at risk for toll fraud, customers are solely responsible for the security of their entire tele...
Page 18 - Overview
DNM-UNIX Release 4.0 Installation and Getting Started December 2001 Page 18 1 1 Overview Introduction DEFINITY Network Management (DNM) and DEFINITY Proxy Agent (DPA) provide a complete solution to manage network resources from a central point of entry. These products provide users with a view of th...
Page 19 - Product Description
DNM-UNIX Release 4.0 Installation and Getting Started 1 Overview Product Description December 2001 Page 19 Product Description DEFINITY Proxy Agent DPA is a protocol conversion resource. It resides on a stand-alone personal computer and operates on the UnixWare Operating System. DPA uses serial port...
Page 22 - New Features
DNM-UNIX Release 4.0 Installation and Getting Started 1 Overview New Features December 2001 Page 22 New Features New features, improvements, and changes to DNM for Release 4.0 include: • DNM 4.0 collects and provides reports for 3 new IP parameters: – IP Codecs (last-hour and yesterday peak for coll...
Page 23 - Connectivity Scenarios
DNM-UNIX Release 4.0 Installation and Getting Started 1 Overview Connectivity Scenarios December 2001 Page 23 Connectivity Scenarios The following figure shows an example of the network configuration between a DEFINITY system, the DPA computer, and an NMS network server. Figure 1. Network configurat...
Page 25 - Supported Systems
DNM-UNIX Release 4.0 Installation and Getting Started 1 Overview Supported Systems December 2001 Page 25 Supported Systems DNM Release 4.0 supports both SNMP V2 set/get requests and SNMP V1 alarm traps for the systems listed below: • DEFINITY G3 release 4.0 and DEFINITY ECS Releases 5.0 through 9.x ...
Page 26 - System Requirements
DNM-UNIX Release 4.0 Installation and Getting Started 1 Overview System Requirements December 2001 Page 26 System Requirements DNM Release 4.0 for UNIX operates on the Network Management System (NMS) platforms below: • HP OpenView releases 5.x and 6.x that run on – Sun Solaris release 2.6, 2.7, or 2...
Page 27 - DEFINITY Network Management CD-ROMs
DNM-UNIX Release 4.0 Installation and Getting Started 1 Overview DEFINITY Network Management CD-ROMs December 2001 Page 27 DEFINITY Network Management CD-ROMs Avaya delivers the product software and documentation to customers on two separate CD-ROMs, which are entitled: • DEFINITY Network Management...
Page 28 - Preparing to Install DNM
DNM-UNIX Release 4.0 Installation and Getting Started December 2001 Page 28 2 2 Preparing to Install DNM Customer Pre-Installation Checklist Customers must complete all the tasks listed in the pre-installation checklist below before DNM can be installed or upgraded. 1 Install or upgrade the Network ...
Page 29 - Installing Operating System Patches
DNM-UNIX Release 4.0 Installation and Getting Started 2 Preparing to Install DNM Installing Operating System Patches December 2001 Page 29 Installing Operating System Patches Customers must install the platform patches before they install or upgrade DNM. These patches to enable the JAVA multi-thread...
Page 31 - Understanding the Installation Prompts; Patches Prompt
DNM-UNIX Release 4.0 Installation and Getting Started 2 Preparing to Install DNM Understanding the Installation Prompts December 2001 Page 31 Understanding the Installation Prompts This section is designed for installers who prefer to know what information the installation program asks for before th...
Page 32 - Printer Command Prompt
DNM-UNIX Release 4.0 Installation and Getting Started 2 Preparing to Install DNM Printer Command Prompt December 2001 Page 32 You can back up the database either before or during installation of DNM 4.0. If you back up the database, then you must restore it after DNM 4.0 is installed. Refer to "...
Page 33 - Telnet Command Prompt; Modifications Prompt
DNM-UNIX Release 4.0 Installation and Getting Started 2 Preparing to Install DNM Telnet Command Prompt December 2001 Page 33 Telnet Command Prompt DNM allows access to DEFINITY systems through a telnet session to a DEFINITY Proxy Agent. The telnet command prompt allows users to either accept the def...
Page 34 - Adobe Acrobat Reader Prompt
DNM-UNIX Release 4.0 Installation and Getting Started 2 Preparing to Install DNM Adobe Acrobat Reader Prompt December 2001 Page 34 Adobe Acrobat Reader Prompt In this release, the installation script copies the user documentation (this book) and the blank PA001 forms to the doc subdirectory. – for S...
Page 35 - Installing and Upgrading DNM
DNM-UNIX Release 4.0 Installation and Getting Started December 2001 Page 35 3 3 Installing and Upgrading DNM Introduction This chapter contains the procedures to install DNM Release 4.0 product as a new or upgrade installation. User documentation The installation script for this release automaticall...
Page 36 - Installation Checklist
DNM-UNIX Release 4.0 Installation and Getting Started 3 Installing and Upgrading DNM Installation Checklist December 2001 Page 36 Installation Checklist Users should complete the installation tasks in the order presented below. 1 Verify that the customer has completed the pre-installation tasks and ...
Page 38 - Technical Verification Checklist
DNM-UNIX Release 4.0 Installation and Getting Started 3 Installing and Upgrading DNM Technical Verification Checklist December 2001 Page 38 Technical Verification Checklist At the completion of the DNM installation, the engineer at the Technical Services Center (TSC) must complete the tasks below to...
Page 39 - Customer Acceptance Checklist
DNM-UNIX Release 4.0 Installation and Getting Started 3 Installing and Upgrading DNM Customer Acceptance Checklist December 2001 Page 39 Customer Acceptance Checklist At the completion of the DNM installation, the engineer at the TSC and the customer must complete the following tasks to insure the t...
Page 40 - Installing DNM
DNM-UNIX Release 4.0 Installation and Getting Started 3 Installing and Upgrading DNM Installing DNM December 2001 Page 40 Installing DNM This section contains the procedure to install DNM Release 4.0 for UNIX. The installation script for this release has been revised to simplify the process and to m...
Page 48 - Upgrading from DNM 3.0 and Later
DNM-UNIX Release 4.0 Installation and Getting Started 3 Installing and Upgrading DNM Upgrading from DNM 3.0 and Later December 2001 Page 48 Upgrading from DNM 3.0 and Later This section contains the procedure to upgrade DNM Release 3.0 or later to the current release. Upgrading from releases prior t...
Page 58 - Understanding Installation Error Messages
DNM-UNIX Release 4.0 Installation and Getting Started 3 Installing and Upgrading DNM Understanding Installation Error Messages December 2001 Page 58 Understanding Installation Error Messages During installation, the system may display the messages below. Execute the suggested to solution to correct ...
Page 60 - Backing up and Restoring the Database
DNM-UNIX Release 4.0 Installation and Getting Started 3 Installing and Upgrading DNM Backing up and Restoring the Database December 2001 Page 60 Backing up and Restoring the Database Only the system administrator or root user should execute the procedure to back up and restore the database. Users ca...
Page 63 - Executing Auto-Discovery
DNM-UNIX Release 4.0 Installation and Getting Started 3 Installing and Upgrading DNM Executing Auto-Discovery December 2001 Page 63 Executing Auto-Discovery The Auto-Discovery feature integrates the system data from the managed nodes into the Network Management System (NMS) integration application. ...
Page 64 - Log in to the NMS Desktop
DNM-UNIX Release 4.0 Installation and Getting Started 3 Installing and Upgrading DNM Log in to the NMS Desktop December 2001 Page 64 Log in to the NMS Desktop Login to the Desktop on the Network Management System (NMS) network server to execute Auto-Discovery. Required materials Before you start, yo...
Page 65 - Execute Auto-Discovery on Public Networks
DNM-UNIX Release 4.0 Installation and Getting Started 3 Installing and Upgrading DNM Execute Auto-Discovery on Public Networks December 2001 Page 65 Execute Auto-Discovery on Public Networks The procedure below is required to execute Auto-Discovery on the public networks. 1 At the Root map, select o...
Page 66 - Execute Auto-Discovery on Private Networks
DNM-UNIX Release 4.0 Installation and Getting Started 3 Installing and Upgrading DNM Execute Auto-Discovery on Private Networks December 2001 Page 66 Execute Auto-Discovery on Private Networks The procedure in this section is optional. Users should execute the procedure only for private networks. Fo...
Page 68 - Understanding Auto-Discovery Errors and Problems
DNM-UNIX Release 4.0 Installation and Getting Started 3 Installing and Upgrading DNM Understanding Auto-Discovery Errors and Problems December 2001 Page 68 Understanding Auto-Discovery Errors and Problems This section contains typical Auto-Discovery errors messages and problems, as well as solutions...
Page 72 - Removing DNM
DNM-UNIX Release 4.0 Installation and Getting Started 3 Installing and Upgrading DNM Removing DNM December 2001 Page 72 Removing DNM This section contains the procedure to remove the DEFINITY Network Management Release 4.0 for UNIX from the Network Management System (NMS) network server. Generally, ...
Page 77 - System Administration
DNM-UNIX Release 4.0 Installation and Getting Started December 2001 Page 77 4 4 System Administration Introduction Only the system administrator or root users should edit the files described in this section. The information allows system administrators to manage the options below: • Control the NMSI...
Page 78 - System Location File
DNM-UNIX Release 4.0 Installation and Getting Started 4 System Administration System Location File December 2001 Page 78 System Location File From the NMS workstation, system administrators can edit the Location file to: • Override the location submaps that are administered on Proxy Agents and • Set...
Page 80 - System Commands; Start and Stop Commands
DNM-UNIX Release 4.0 Installation and Getting Started 4 System Administration System Commands December 2001 Page 80 System Commands System administrators or root users can execute the commands in the sections below from the directories: • for UNIX: /opt/avaya/DEFINITY/bin • for AIX: /usr/avaya/DEFIN...
Page 81 - System Health Commands
DNM-UNIX Release 4.0 Installation and Getting Started 4 System Administration System Health Commands December 2001 Page 81 System Health Commands The table below contains the system health commands. Table 5. System Health commands Command Description ProcStartup -s Prints process status ProcStartup ...
Page 82 - Database Commands
DNM-UNIX Release 4.0 Installation and Getting Started 4 System Administration Database Commands December 2001 Page 82 Database Commands The table below contains the DNM backup and restore commands. Table 6. Versant database commands Command Description BackupDEF A DNM command to back up the DEFINITY...
Page 83 - System Configuration Files
DNM-UNIX Release 4.0 Installation and Getting Started 4 System Administration System Configuration Files December 2001 Page 83 System Configuration Files The table below contains files that the system administrator can edit to customizeDNM. Any changes made to the files take effect when the system i...
Page 84 - Administer the Alarm Notification
DNM-UNIX Release 4.0 Installation and Getting Started 4 System Administration Administer the Alarm Notification December 2001 Page 84 Administer the Alarm Notification Only the system administrator or a root user who knows UNIX shell programming should edit the scripts to enable the alarm notificati...
Page 85 - Description of Alarm Notification Options
DNM-UNIX Release 4.0 Installation and Getting Started 4 System Administration Description of Alarm Notification Options December 2001 Page 85 Description of Alarm Notification Options The tables below outline the alarm notification options that are available in the DNM product or from third-party ve...
Page 92 - CONVERSANT_ARS Script
DNM-UNIX Release 4.0 Installation and Getting Started 4 System Administration CONVERSANT_ARS Script December 2001 Page 92 Alarm notification values: 1 System name 2 Product ID 3 Alarm sequence 4 Error description 5 New status severity 6 Old status severity 7 Product type 8 Version 9 ID value 10 Numb...
Page 94 - Install the Auto-Discovery Patch on Avaya Trouble Tracker
DNM-UNIX Release 4.0 Installation and Getting Started 4 System Administration Install the Auto-Discovery Patch on Avaya Trouble Tracker December 2001 Page 94 Install the Auto-Discovery Patch on Avaya Trouble Tracker The NMSI application contains the Auto-Discovery patch that allows you to monitor ea...
Page 99 - Getting Started
DNM-UNIX Release 4.0 Installation and Getting Started December 2001 Page 99 5 5 Getting Started Introduction This chapter describes the purpose and navigational instruction for the windows within the DEFINITY Network Management Release 4.0 application. In this chapter you will learn about the follow...
Page 100 - Starting the DNM Client
DNM-UNIX Release 4.0 Installation and Getting Started 5 Getting Started Starting the DNM Client December 2001 Page 100 Starting the DNM Client When you start DNM, it initiates the data refresh programs that update the system configuration and event information. The Network Management System (NMS) re...
Page 102 - Exiting the DNM Client
DNM-UNIX Release 4.0 Installation and Getting Started 5 Getting Started Exiting the DNM Client December 2001 Page 102 Exiting the DNM Client 1 To exit DNM, from the menu bar on any screen, click File > Exit Result: The system exits the product and displays the Root map. 2 To log off the NMS, clic...
Page 103 - Understanding the NMS Maps
DNM-UNIX Release 4.0 Installation and Getting Started 5 Getting Started Understanding the NMS Maps December 2001 Page 103 Understanding the NMS Maps The Network Management System Integration (NMSI) is one of the programs in DNM, and is intended to integrate DNM into the OpenView and NetView operatin...
Page 105 - Root Map
DNM-UNIX Release 4.0 Installation and Getting Started 5 Getting Started Root Map December 2001 Page 105 Root Map The root map on the Network Management System (NMS) is the initial user interface to DNM. The NMSI program creates additional maps and makes them subordinate to the root map. Proxy Agent ...
Page 107 - DEFINITY Map
DNM-UNIX Release 4.0 Installation and Getting Started 5 Getting Started DEFINITY Map December 2001 Page 107 DEFINITY Map In the figure below, the generic DEFINITY Map shows DPA icons and connection lines to system icons for each supported managed node. Figure 4. Generic Submap
Page 108 - DEFINITY USA Map
DNM-UNIX Release 4.0 Installation and Getting Started 5 Getting Started DEFINITY USA Map December 2001 Page 108 DEFINITY USA Map The USA map displays executable system icons in the states where the managed nodes are located. The system icons on the USA map access the State map for the selected manag...
Page 109 - State Map
DNM-UNIX Release 4.0 Installation and Getting Started 5 Getting Started State Map December 2001 Page 109 State Map The figure below shows the State map with a DEFINITY Proxy Agent icon and a connection line to a system icon for the managed node located in that state. Figure 6. State map
Page 110 - Custom Map
DNM-UNIX Release 4.0 Installation and Getting Started 5 Getting Started Custom Map December 2001 Page 110 Custom Map Custom maps show DPA icons and connection lines to system icons for each supported managed node. You can use create many custom maps with different names to organize your managed node...
Page 111 - Avaya Legacy Map
DNM-UNIX Release 4.0 Installation and Getting Started 5 Getting Started Avaya Legacy Map December 2001 Page 111 Avaya Legacy Map The figure below shows the Avaya Legacy Map with an Avaya Trouble Tracker icon and connection lines to a legacy icon for each supported system. Figure 8. Legacy Submap
Page 112 - System Icons
DNM-UNIX Release 4.0 Installation and Getting Started 5 Getting Started System Icons December 2001 Page 112 System Icons As shown in the figures above, the NMSI creates DPA icons and individual system icons for each managed node. The system icons identify the type of managed node that you administer...
Page 113 - Root Map Colors
DNM-UNIX Release 4.0 Installation and Getting Started 5 Getting Started Root Map Colors December 2001 Page 113 Root Map Colors The default colors for the Network Management Systems, specifically OpenView and NetView, add color to the objects displayed on the Root map. The color indicates the current...
Page 114 - NMS Colors
DNM-UNIX Release 4.0 Installation and Getting Started 5 Getting Started NMS Colors December 2001 Page 114 NMS Colors The Network Management System (NMS) adds additional colors to the system icons and connection lines on the maps listed below: • DEFINITY Map • DEFINITY USA Map and associated State ma...
Page 122 - Executing Commands from NMS Maps; Description of Commands
DNM-UNIX Release 4.0 Installation and Getting Started 5 Getting Started Executing Commands from NMS Maps December 2001 Page 122 Executing Commands from NMS Maps Note: UNIX Stand-Alone users execute the DNM GUI script to launch the DNM interface. The NMSI program does not apply to Stand-Alone systems...
Page 129 - Access Commands from the Mouse Menu
DNM-UNIX Release 4.0 Installation and Getting Started 5 Getting Started Access Commands from the Mouse Menu December 2001 Page 129 Access Commands from the Mouse Menu For OpenView maps, the NMSI creates a menu on the button 3 mouse menu that allows users to access certain commands for objects on the...
Page 132 - Access Commands by Double-Clicking Objects
DNM-UNIX Release 4.0 Installation and Getting Started 5 Getting Started Access Commands by Double-Clicking Objects December 2001 Page 132 Access Commands by Double-Clicking Objects Users can access some commands by double-clicking system icons and connections lines on the NMS map. The NMSI displays ...
Page 133 - Stand-Alone Access to DNM
DNM-UNIX Release 4.0 Installation and Getting Started 5 Getting Started Stand-Alone Access to DNM December 2001 Page 133 Stand-Alone Access to DNM How to access DNM with the UNIX command line Use the UNIX command line to access DNM information on a stand-alone system. 1 At the UNIX command line prom...
Page 135 - Starting the Online Help
DNM-UNIX Release 4.0 Installation and Getting Started 5 Getting Started Starting the Online Help December 2001 Page 135 Starting the Online Help The online help system replaces the user guide for the DEFINITY Network Management product. The help screens contain the information listed below: • Descri...
Page 136 - Index
DNM-UNIX Release 4.0 Installation and Getting Started December 2001 Page 136 5 Index A alarm notification configuring 84 Auto-Discovery error messages and problems 68 execute on private networks 66 execute on public networks 65 integration function 103 introduction 63 Avaya web sites 11 C checklists...