Page 2 - Table of Contents
4620/5620 Phone User Guide Page ii IP Office Issue 2f (6th December 2005) Table of Contents The Telephone............................................................................................................................ 4 Overview...............................................................
Page 4 - The Telephone; Overview
4620/5620 Phone User Guide Page 4 IP Office Issue 2f (6th December 2005) The Telephone Overview This guide covers the use of the Avaya 5620 and 4620 telephone on Avaya IP Office telephone system. These two phones are physically similar, the key difference being that the 5620 is only supported on the...
Page 6 - Call Appearance Keys
5620user 4620/5620 Phone User Guide Page 6 IP Office Issue 2f (6th December 2005) Call Appearance Keys There are four pages of Call Appearance and Function Keys. You can step through these with the keys. At default, first page of the main call screen contains three keys set as ‘call appearance’ keys...
Page 7 - Call Appearance Keys Icons
The Telephone 4620/5620 Phone User Guide Page 7 IP Office Issue 2f (6th December 2005) Call Appearance Keys Icons The icons displayed against the Call Appearance/Feature Keys allow you to determine the status (for example, on Hold) of each call. Icons also indicate whether a feature has been activat...
Page 8 - Basic Call Handling; Answer Incoming Calls
4620/5620 Phone User Guide Page 8 IP Office Issue 2f (6th December 2005) Basic Call Handling Answer Incoming Calls When there is an incoming call, you will hear a ringing tone and a blinking bell icon appears on the associated call appearance screen. To answer an incoming call, do one of the followi...
Page 9 - Headset Working
Basic Call Handling 4620/5620 Phone User Guide Page 9 IP Office Issue 2f (6th December 2005) Headset Working When a headset is to be used, it must be plugged in to the headset socket on the base of the phone. To activate the headset and switch off the handset, press Headset. The lamp beside the butt...
Page 10 - Speakerphone; Mute
5620user 4620/5620 Phone User Guide Page 10 IP Office Issue 2f (6th December 2005) Speakerphone The two-way built-in speakerphone allows you to make and answer calls without lifting the handset. Keep in mind that two-way speakerphones may not operate satisfactorily in every environment (such as in v...
Page 13 - Speed Dials; Overview of Speed Dials
4620/5620 Phone User Guide Page 13 IP Office Issue 2f (6th December 2005) Speed Dials Overview of Speed Dials The phone can store up to 108 personal speed dials, accessed by selecting SpDial on the display. • The speed dials are sorted alphabetically. • Pressing the or key adjacent to an name, dials...
Page 15 - Adding a New Speed Dial
Speed Dials 4620/5620 Phone User Guide Page 15 IP Office Issue 2f (6th December 2005) Adding a New Speed Dial 1. Press SpDial to display the speed dial directory. • If SpDial is not shown, you may have to press Phone Exit to exit the current screen function. 2. Press Add . 3. The cursor, a | symbol,...
Page 16 - Using the Call Log; Overview of the Call Log
4620/5620 Phone User Guide Page 16 IP Office Issue 2f (6th December 2005) Using the Call Log Overview of the Call Log The phone maintains a call log, accessed by selecting Log on the display. The call logs keeps logs of missed calls, outgoing calls made and incoming calls answered. Each of these log...
Page 19 - Changing Options; Personal Ringing
4620/5620 Phone User Guide Page 19 IP Office Issue 2f (6th December 2005) Changing Options Personal Ringing The IP Office uses 'distinctive ringing' for different types of calls - a repeated single ring for internal calls, a repeated double ring for external calls and a single ring followed by two s...
Page 21 - Feature Button Labeling
Changing Options 4620/5620 Phone User Guide Page 21 IP Office Issue 2f (6th December 2005) Feature Button Labeling This feature can be used can be used to edit and change the text label shown next to buttons. 1. Press Options. Press and then Feature Button Labeling . 2. Select from: • Relabel featur...
Page 22 - Display Language Selection
5620user 4620/5620 Phone User Guide Page 22 IP Office Issue 2f (6th December 2005) Display Language Selection Non-English speaking users can change the user interface language displayed on their phone. Language options are: • English, Français, Italiano, Japanese (Katakana characters), Español, Deut...
Page 25 - Function Keys; Overview of the Function Keys
4620/5620 Phone User Guide Page 25 IP Office Issue 2f (6th December 2005) Function Keys Overview of the Function Keys Both , Function Keys and Soft Keys can be used to access a range of system features. The display adjacent to the key shows the feature name. Some of these features are default featur...
Page 26 - Function Key Programming
5620user 4620/5620 Phone User Guide Page 26 IP Office Issue 2f (6th December 2005) Function Key Programming If any one of the keys on the telephone is programmed with an Admin or Admin 1 feature, it allows you to program further features against other function keys. Both Admin and Admin1 are allocat...
Page 27 - Shorthand Programming Mode
Function Keys 4620/5620 Phone User Guide Page 27 IP Office Issue 2f (6th December 2005) Shorthand Programming Mode 1. Press Admin or Admin 1 . See Display Key Programming. 2. The Admin or Admin1 menu appears as follows: Admin Pages With the exception of Expl? , the names shown are the features that ...
Page 28 - Longhand Programming Mode
5620user 4620/5620 Phone User Guide Page 28 IP Office Issue 2f (6th December 2005) Longhand Programming Mode 1. Press Admin or Admin 1 . See Display Key Programming. . 2. Pressing Expl? to switch to longhand programming mode. 3. Press Next until the required function required is shown, then press Se...
Page 29 - System Features; Introduction; Answering Calls
4620/5620 Phone User Guide Page 29 IP Office Issue 2f (6th December 2005) System Features Introduction As well as your phones specific features, you can access a number of system features by dialing short codes. These instructions are for the system's default configuration. They assume that you are ...
Page 30 - Call Waiting
5620user 4620/5620 Phone User Guide Page 30 IP Office Issue 2f (6th December 2005) Call Waiting Call Waiting tells you if another call arrives while you are already making a call by providing call waiting tone. If you hear the call waiting tone, either end your current call or put the caller on hold...
Page 31 - Do Not Disturb; Voicemail
System Features 4620/5620 Phone User Guide Page 31 IP Office Issue 2f (6th December 2005) Do Not Disturb You may choose to receive no calls at all or only those from particular callers on your exceptions list: To switch Do Not Disturb on/off (with or without exceptions): • Dial *08 and to switch it ...
Page 32 - Default Feature Codes
5620user 4620/5620 Phone User Guide Page 32 IP Office Issue 2f (6th December 2005) Default Feature Codes The following are the normal default feature codes available to all users. Your System Administrator may add additional codes for other features and for speed dials. The N where shown, should be ...
Page 33 - Web Browsing; Overview of Web Browsing
4620/5620 Phone User Guide Page 33 IP Office Issue 2f (6th December 2005) Web Browsing Overview of Web Browsing The phone can act as a web browser for WAP (Wireless Application Protocol) web sites. These web sites contain pages written in a language called WML (Wireless Markup Language). The phone s...
Page 34 - Web Navigation Controls
5620user 4620/5620 Phone User Guide Page 34 IP Office Issue 2f (6th December 2005) Web Navigation Controls Having pressed display Web to access your default WAP website, the phone display shows a number of navigation controls. • Navigation Icon Buttons: These appear on the right-hand side of the web...
Page 35 - Entering Data
Web Browsing 4620/5620 Phone User Guide Page 35 IP Office Issue 2f (6th December 2005) Entering Data Some web pages may require you to enter data into a text field and then submit that data. For example, if you browse to a search engine web site like Google, you may be asked to enter a search field....
Page 36 - Management and Troubleshooting; Testing the Telephone's Lights and Display
4620/5620 Phone User Guide Page 36 IP Office Issue 2f (6th December 2005) Management and Troubleshooting Overview This chapter provides helpful information for: • Testing your telephone to be sure it is operating correctly. • Basic Troubleshooting; this chart provides the most common problems an end...
Page 37 - Troubleshooting
Management and Troubleshooting 4620/5620 Phone User Guide Page 37 IP Office Issue 2f (6th December 2005) Troubleshooting • Phone does not activate when connected for the first time: Unless your System Administrator has already initialized your telephone, you may experience a delay of several minutes...
Page 39 - Index
4620/5620 Phone User Guide Page 39 IP Office Issue 2f (6th December 2005) Index 0 07*N 32 1 10*N 32 11*N 32 12*N 30, 32 13*N 30, 32 14*N 30, 32 2 20*N 32 201 forwarding 30 21 Function Keys 6 remaining 6 21*N 32 3 30 includes 16 32*N 32 33*N 32 35*N 32 36*N 32 37*N 32 38*N 32 4 45*N 32 5 53*N 32 57*N...
