Page 3 - Contents
Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 3 Customizing Your Quick Edition IP Telephone . . . . . . . . . . . . . . . . . . . . . . 5 Introducing Your Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Accessing Telephone Applications and Options...
Page 5 - Customizing Your Quick Edition IP Telephone; Introducing Your Telephone; Accessing Telephone Applications and Options
Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 5 Customizing Your Quick Edition IP Telephone Introducing Your Telephone Avaya one-X Quick Edition software is embedded in each Quick Edition IP telephone. The Line/Feature buttons, the softkeys immediately below the display,...
Page 6 - Displaying the User Options Menu; Accessing user options when password protection is enabled; Setting Password Options; To change your password
6 Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 Press the # key to display the IP address for the telephone. You can view network configuration information about your telephone such as its extension number and name, the version and release number of the software load, th...
Page 7 - To enable or disable password protection; Viewing and Modifying User Preferences; Adjusting the Volume; To activate and deactivate muting while on a call
Customizing Your Quick Edition IP Telephone Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 7 6. Enter your old password, and then select the Next softkey. 7. Select the Ok softkey. 8. Press the Phone/Exit ( ) button. To enable or disable password protection Note: Note: Wh...
Page 8 - Viewing and Changing the User Language; To view the language settings; To change the user language; Choosing a Personalized Ringer Tone; To select a ringer tone; Setting the Call Waiting Tone; To set the call waiting tone
8 Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 Viewing and Changing the User Language To view the language settings 1. Access the User Options menu (see Displaying the User Options Menu on page 6). 2. Select Language Settings on the Main Menu . 3. Language is displayed ...
Page 9 - Setting the Contrast Level of the Display; To adjust the contrast level of the display; Telephone Accessories
Customizing Your Quick Edition IP Telephone Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 9 3. Select the Yes softkey to enable the waiting tone or the No softkey to disable it. When the call waiting tone is enabled, you will hear a beep when a second call comes in. See ...
Page 10 - Making and Answering Calls; Making Calls; To make calls manually; To make a call using a speed dial; To make a call from the list of call logs
10 Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 Making and Answering Calls Making Calls The Quick Edition IP telephone provides several ways to initiate a call: manually, using a speed dial button, using the call log, using the corporate directory, and using your person...
Page 11 - To make calls using the corporate or personal directory; Receiving Calls; To answer an incoming call
Making and Answering Calls Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 11 1. Press the Options ( ) button. 2. Select Call Log on the Main menu. 3. If you want to dial a previously dialed number, select the Out softkey. 4. Select the Line/Feature ( ) button beside the n...
Page 12 - To ignore an incoming call; Call Handling; Putting a Call on Hold; To put a single call on hold
12 Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 2. To hang up, perform one of the following actions: ● return the handset to its cradle. ● press the Speaker ( ) button. ● press the Headset ( ) button. To ignore an incoming call ● Select the Ignore softkey while the tele...
Page 13 - Transferring Calls; To transfer a call and speaking to the receiving party; To transfer a call without speaking to the receiving party; Parking and Retrieving Calls
Call Handling Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 13 To put an active call on hold while you answer a second call If someone calls you while you are engaged in a call, you will be alerted to the call by the Message Waiting indicator, which begins to flash. In a...
Page 15 - Conference Calls; To create a conference call between three parties; To drop a single party from the conference call
Call Handling Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 15 ● press the Headset ( ) button. 2. Press the Retrv softkey. A list of parked calls appears, each with a unique identifier. The identifier includes the extension number of the Quick Edition IP telephone that w...
Page 16 - To forward all calls to voicemail
16 Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 To place all participants on hold 1. Press the Hold ( ) button. The display shows an associated HELD softkey on the right side of the display. 2. To re-open the conference call, press the Hold ( ) button again or press any...
Page 17 - To forward calls to a directory number
Call Handling Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 17 1. Select the CFwd softkey. 2. Select After 3 Rings on the Call Forwarding menu. 3. Select the On softkey. 4. Press the Phone/Exit ( ) button. To forward calls to a directory number 1. Select the CFwd softkey...
Page 18 - To specify a redirect number
18 Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 3. Select the Chg softkey. 4. Select the - or + softkey to decrease or increase the number of rings. The current number of rings is displayed at the top of the display. 5. Perform one of the following actions: ● Press 1 on...
Page 19 - To disable zero redirect; To enable zero redirect; Using Call Logs; To viewing call log entries
Using Call Logs Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 19 To disable zero redirect 1. Access the User Options menu (see Displaying the User Options Menu on page 6). 2. Select Voicemail on the User Options menu. 3. Select Zero Redirect on the Voicemail Options menu...
Page 21 - Using Voice Mail
Using Voice Mail Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 21 Using Voice Mail Use the voicemail to view a the list of messages, and play, copy, or delete messages. You can save caller records to your Personal directory or to a Speed Dial button. The following table ...
Page 22 - Retrieving Voicemail Messages; To play a voicemail message; To monitor incoming voicemail messages
22 Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 Note: Note: See also Recording and Managing Personalized Voicemail Greetings on page 23 and Zero-Redirect on page 18). Retrieving Voicemail Messages When someone leaves you a message, the Message Waiting indicator flashes ...
Page 23 - To access your voicemail using any telephone; To record your name
Using Voice Mail Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 23 To listen to a voicemail message while the message is being recorded 1. When the caller begins to record a message (after ringing stops), select the Lstn softkey. You can hear the caller speaking, but the ...
Page 24 - To record a personalized greeting; To delete a personalized greeting
24 Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 4. Lift the handset and prepare yourself to make the recording. 5. Select the Rec softkey, speak your name clearly into the microphone, and then select the Stop softkey or hang up. 6. Perform one of the following actions: ...
Page 25 - Using Other Features; Corporate and Personal Directories; To view corporate and personal directory entries
Using Other Features Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 25 3. Select Record Greeting on the Voicemail Options menu. 4. Select the Del softkey. 5. When you are prompted to delete the greeting, select the Yes softkey. 6. Select the Exit softkey to display the pr...
Page 26 - Adding an Entry to Your Personal Directory; To add an entry manually; To copy an entry from the corporate directory
26 Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 3. Select the Chg softkey. The cursor is placed at the end of the existing name. 4. Select the Bksp softkey to delete the name. At the current cursor position, enter a name starting with the last name and ending with the f...
Page 27 - To copy an entry from the call log
Using Other Features Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 27 4. Select My Personal Dir on the Copy Entry To menu. 5. Select the Ok softkey. 6. Select the Exit softkey to display the previous menu, or press the Phone/Exit ( ) button. To copy an entry from the cal...
Page 28 - To delete an entry from your personal directory; To enable or disable DND; Paging
28 Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 To delete an entry from your personal directory 1. Select the Dir softkey. The Corporate directory is displayed. 2. Select the MyDir softkey. 3. Select the Line/Feature ( ) button beside the entry that you want to delete. ...
Page 29 - To broadcast an announcement to a paging zone; To add a speed dial entry manually
Speed Dial Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 29 Using the web-based administration interface (see “Managing Extension Numbers” in the Avaya one-X Quick Edition System Administration Guide ), a Quick Edition IP telephone can be configured to respond to pages t...
Page 31 - To edit a speed dial entry; Registration Information for Optional Features
Registration Information for Optional Features Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 31 To edit a speed dial entry You can change the name, number, and/or button assignment of a Speed Dial entry. 1. Press the Options ( ) button. 2. Select Speed Dial on the Main m...
Page 32 - Web-based System Administration
32 Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 Email Notification of Voicemail When configured and enabled, the email-notification-of-voicemail feature sends e-mail messages to alert users whenever new voicemail messages are received. The e-mail message contains call h...
Page 33 - Appendix A: Options Menus; Telephone Options
Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 33 Appendix A: Options Menus Telephone Options Table 1: Telephone Options - Telephone User Option Menu 1. Password Change password or turn password on or off. 2. Call Forward Enable, disable, and modify call forwarding settin...
Page 35 - System Options
System Options Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 35 System Options Table 3: System Options - Telephone Menu 1. Change Password Enter existing password, enter new password, and confirm new password. 2. Set Management 1. Set Extension Change telephone extension...