Avaya 16-300703 - Manual

Avaya 16-300703

Avaya 16-300703 – Manual, read for free online in PDF format. We hope this helps you resolve any issues you may have. If you have further questions, please contact us through the contact form.

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Scrolling and navigation

Use the up and down navigation arrows to scroll up or down through lists. Use the right and left
navigation arrows to navigate (horizontally scroll) to other screens when indicated by the
Prompt Line or to move the cursor right or left when entering text.

When you scroll to a line on the display, that line will be highlighted in black with white letters.
The softkey labels will change according to the options available for the highlighted line. Press

OK

to choose the highlighted line.

You can also select a line without scrolling by pressing the corresponding line button.

Answering and Making a Call

Answering a Call

1.

Lift the handset,

or

scroll to the incoming line and press

OK

or

Answer

or

Speaker

,

or

press the corresponding line button.

Making a Call

1.

Lift the handset,

or

press

Speaker

or a line button for an available line.

2.

Dial the number you want to call.

Putting a Call on Hold

1. Press

Phone

to view the main Phone screen, if necessary.

2.

Scroll to the line you want to put on hold.

3. Press

Hold

.

4. Press

Resume

to retrieve the call.

Transferring a Call

1. Press

Phone

to view the main Phone screen, if necessary.

2.

Scroll to the line you want to transfer.

3. Press

Transfer

.

4.

Dial the telephone number,

or

call the person from the Contacts or Call Log lists.

5. Press

Complete

to transfer the call.

Conference Calls

Setting up a conference call

1. Press

Phone

to view the main Phone screen, if necessary.

2.

Scroll to your active call.

3. Press

Conf.

4.

Dial the telephone number,

or

call the person from the Contacts or Call Log list.

5. Press

Join

to add the person to the existing call.

Adding a person on hold to a conference call

1. Press

Phone

to view the main Phone screen, if necessary.

2.

Scroll to your active call.

3. Press

Conf

.

4.

Scroll to the person you want to add.

5. Press

Resume

.

6. Press

Join

to add the person to the conference call.

Dropping a person from a conference call

1. Press

Phone

to view the main Phone screen, if necessary.

2.

Scroll to your active call.

3. Press

Details

.

4.

Scroll to the person you want to drop.

5. Press

Drop

.

Features

Accessing the Features menu

1. Press

Phone

to view the main Phone screen, if necessary.

2.

Scroll right to view the Features menu.

Sending all incoming calls directly to coverage

1. Press

Forward

to access the Forwarding menu.

2.

Scroll to SENDALL.

3. Press

OK

to turn SENDALL on or off.

Contacts

Calling a person from the Contacts list

1. Press

Contacts

.

2.

Scroll to the person or number you want to call.

3. Press

Call

.

Adding a new contact

1. Press

Contacts

.

2. Press

New

.

3.

Enter the name.
a. Press

More > Abc

to change between upper and lower case letters or to enter

numbers.

b. Press

ABC

again to cycle through the options (Abc/123/abc/ABC) until the type

you want to use is displayed.

c.

Press the number key that corresponds to the letter or number you want to enter
until the letter or number is displayed.

d.

Pause before entering the next character if the characters are on the same key.

e.

Enter remaining letters or numbers.

f. Press

More > Symbols

to enter characters that are not on your dialpad.

g.

Scroll to the symbol you want to use.

h. Press

OK

to select the symbol.

i. Press

Bksp

to delete the last character.

j. Press

Clear

to delete all text and start over.

4.

Scroll to the next field.

5.

Enter the telephone number.

6. Press

Save

.

Editing a contact

1. Press

Contacts

.

2.

Scroll to the contact you want to edit.

3. Press

More

>

Edit

.

4.

Choose the field you want to edit.

5.

Make changes to the contact information.

6. Press

Save

.

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