Avaya 15-601127 - Manual

2420/5420 Phone Page 9 15-601127 Issue 09a (16 July 2009) IP Office The Telephone: Call Appearance Keys 1.2 Call Appearance Key Icons The icons displayed against the Call Appearance/Feature keys, allow you to determine the status (for example, on HOLD) of each call. Icons also indicate whether a fea...

2420/5420 Phone Page 13 15-601127 Issue 09a (16 July 2009) IP Office Basic Call Handling Features Chapter 2.

2420/5420 Phone Page 14 15-601127 Issue 09a (16 July 2009) IP Office 2. Basic Call Handling Features 2.1 Answering a Call When a call arrives at your phone, you hear a ringing tone and a blinking bell icon appears on the associated callappearance. To answer an incoming call:Do one of the following: ...

2420/5420 Phone Page 23 15-601127 Issue 09a (16 July 2009) IP Office Using Speed Dials Chapter 3.

2420/5420 Phone Page 25 15-601127 Issue 09a (16 July 2009) IP Office Using Speed Dials: 3.1 Adding a New Speed Dial To add a new speed dial: 1. Press SpDial. If SpDial is not shown and to exit the current screen, press EXIT and then press Add. If a message appears stating that the speed dial list is...

2420/5420 Phone Page 26 15-601127 Issue 09a (16 July 2009) IP Office 3.2 Dialling a Speed Dial Number You can use the speed dial directory to make a call with the handset on hook or off hook. To dial a speed dial number: 1. Press SpDial. If SpDial is not shown and to exit the current screen, press E...

2420/5420 Phone Page 27 15-601127 Issue 09a (16 July 2009) IP Office Using Visual Voice Chapter 4.

2420/5420 Phone Page 28 15-601127 Issue 09a (16 July 2009) IP Office 4. Using Visual Voice Visual Voice gives you access to your mailbox using softkeys and, by using the associated feature keys, a more user-friendly option control. Visual Voice is accessed by pressing Voice and then selecting from t...

2420/5420 Phone Page 29 15-601127 Issue 09a (16 July 2009) IP Office Using Visual Voice: 4.1 Listen to Voicemails To listen to your Voicemails or your Group Voicemails: 1. Press Voice. 2. Press Listen (for your messages) or <group name> (for your hunt group messages), for example, Sales (25). ...

2420/5420 Phone Page 31 15-601127 Issue 09a (16 July 2009) IP Office Using Visual Voice: Send a Voicemail 4.3 Changing Your Greeting You can listen to, change and save your current greeting. Note · Visual Voice only modifies your Personal Greeting for All Calls. To change your mailbox greeting: 1. P...

2420/5420 Phone Page 32 15-601127 Issue 09a (16 July 2009) IP Office 4.4 Changing Your Mailbox Password Note · When changing your mailbox password it is advisable not to use sequential numbers (1234, 6789, 8765, etc.) orexisting extension numbers. To change your Mailbox password: 1. Press Voice. 2. ...

2420/5420 Phone Page 33 15-601127 Issue 09a (16 July 2009) IP Office Using Visual Voice: Changing Your Mailbox Password 4.5 Email Alerts The Email option is displayed if: · You have Voicemail pro installed and · Voicemail Email has been configured for you. To view or change the current email alert s...

2420/5420 Phone Page 35 15-601127 Issue 09a (16 July 2009) IP Office Using the Call Log Chapter 5.

2420/5420 Phone Page 36 15-601127 Issue 09a (16 July 2009) IP Office 5. Using the Call Log The phone maintains a call log, to access, press Log. This log can store up to 100 entries. These can be a combination of incoming answered calls, incoming unanswered (missed) calls and outgoing calls. You can...

2420/5420 Phone Page 37 15-601127 Issue 09a (16 July 2009) IP Office Using the Call Log: Using The Call Log You can make calls directly from the call log. Whilst in the call log you can still make a call by going off-hook, press SPEAKER and dial a new call. Similarly, you can still receive calls and...

2420/5420 Phone Page 38 15-601127 Issue 09a (16 July 2009) IP Office 5.3 Making Calls from the Call Log To make a call from the call log: 1. Press Log. If Log is not shown, press any . 2. At default, Missed calls are displayed first. You can select from InAns or Outgo. Alternatively, press More and ...

2420/5420 Phone Page 39 15-601127 Issue 09a (16 July 2009) IP Office Using the Call Log: Saving a Call Log Entry to Your Speed Dial List 5.5 Deleting a Call Log Entry To delete a call log entry: 1. Press Log. If Log is not shown, press any soft key. 2. At default, Missed calls are displayed first. Y...

2420/5420 Phone Page 41 15-601127 Issue 09a (16 July 2009) IP Office Changing Options Chapter 6.

2420/5420 Phone Page 43 15-601127 Issue 09a (16 July 2009) IP Office Changing Options: Ring Options 6.2 Adjusting the Display Contrast You can adjust the contrast level on the phone display. You can choose from among fifteen levels of contrast. To adjust the display contrast: 1. To exit any other mo...

2420/5420 Phone Page 47 15-601127 Issue 09a (16 July 2009) IP Office Function Keys Chapter 7.

2420/5420 Phone Page 48 15-601127 Issue 09a (16 July 2009) IP Office 7. Function Keys 7.1 Overview of the Function Keys Both , function keys and softkeys can be used to access a range of system features. The display adjacent to the key shows the feature name. Some of these features are default featu...

2420/5420 Phone Page 50 15-601127 Issue 09a (16 July 2009) IP Office 7.3 Function Key Programming If any one of the keys on the telephone is programmed with an Admin or Admin 1 feature key, it allows you to programfurther features against other function keys. Both Admin and Admin1 are allocated to y...

2420/5420 Phone Page 52 15-601127 Issue 09a (16 July 2009) IP Office 7.4 Shorthand Programming Mode 1. Press Admin or Admin 1. See Function Key Programming . 2. The Admin or Admin1 menu is displayed, similar to the following:Admin Pages With the exception of Expl?, the names shown are the features t...

2420/5420 Phone Page 53 15-601127 Issue 09a (16 July 2009) IP Office Function Keys: Shorthand Programming Mode 7.5 Longhand Programming 1. Press Admin. See Display Key Programming . 2. To switch to longhand programming mode, press Expl? . 3. Press Next until the required function required is shown, ...

2420/5420 Phone Page 54 15-601127 Issue 09a (16 July 2009) IP Office 7.6 Changing Function Key Labels You can replace the default label shown for any function key with you own custom label of up to 13 characters. 1. To exit any other mode, press EXIT and then press Label. · Edit allows you replace t...

2420/5420 Phone Page 60 15-601127 Issue 09a (16 July 2009) IP Office 8.8 Default Feature Codes The following are the normal default feature codes available to all users. Your system administrator may add additionalcodes for other features and for speed dials. The N, where shown, should be replaced b...

2420/5420 Phone Page 61 15-601127 Issue 09a (16 July 2009) IP Office EU24 Expansion Module Chapter 9.

2420/5420 Phone Page 62 15-601127 Issue 09a (16 July 2009) IP Office 9. EU24 Expansion Module 9.1 EU24 Overview The EU24 Expansion Module is an optional device that can be connected to your 2420/5420 phone to extend the numberof call appearance and feature buttons available on the phone. The expansi...

2420/5420 Phone Page 63 15-601127 Issue 09a (16 July 2009) IP Office EU24 Expansion Module: EU24 Overview 9.2 Connection Before you can begin using the EU24 Expansion Module, the module must be connected to the phone according to theinstructions in the EU24 Expansion Module Installation and Safety I...

2420/5420 Phone Page 65 15-601127 Issue 09a (16 July 2009) IP Office Index Index A Adding 25Adding,New Speed Dial 25Adjusting 43Adjusting,Display Contrast 43AGC 45All Logged Calls 39All Logged Calls,Erasing 39Answer 14Answer,Call 14Automatic Gain Control 45 B Back 56 C Call 14, 15, 38, 58Call Appear...

2420/5420 Phone Page 68 15-601127 Issue 09a (16 July 2009) IP Office Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alte...