Page 3 - Table Of Contents
Wireless Installation and Configuration Guide Page iii IP Office [15-601082] Issue [1] (1 June 2006) Table Of Contents Declaration of Conformity ......................................................................................................... 1 Overview .........................................
Page 7 - Declaration of Conformity
Wireless Installation and Configuration Guide Page 1 IP Office [15-601082] Issue [1] (1 June 2006) Declaration of Conformity
Page 8 - Overview; About this Guide
Wireless Installation and Configuration Guide Page 2 IP Office [15-601082] Issue [1] (1 June 2006) Overview About this Guide Before you can begin using the 3600 series wireless phones, you will need to: 1. Install, configure and maintain the Avaya Voice Priority Processor (AVPP) within an IP telepho...
Page 9 - Important Information; Shielded Cables
Overview Wireless Installation and Configuration Guide Page 3 IP Office [15-601082] Issue [1] (1 June 2006) Important Information Safety Information Follow these general precautions when installing phone equipment: Never install phone wiring during a lightning storm. Never install phone jacks in...
Page 10 - Overview of the AVPP; Front Panel of the AVPP
Wireless Installation and Configuration Guide Wireless Installation and Configuration Guide Page 4 IP Office [15-601082] Issue [1] (1 June 2006) Overview of the AVPP Before you can begin using the AVPP, you will need to do the following: 1. Install and configure the Avaya Voice Priority Processor (A...
Page 11 - Multiple AVPP; The Timing Function
Overview Wireless Installation and Configuration Guide Page 5 IP Office [15-601082] Issue [1] (1 June 2006) Multiple AVPP Multiple AVPP environments are those which have more than one AVPP in the same subnet in order to accommodate larger systems and higher call capacity. In a system comprised of mu...
Page 12 - AVPP Capacity
Wireless Installation and Configuration Guide Wireless Installation and Configuration Guide Page 6 IP Office [15-601082] Issue [1] (1 June 2006) AVPP Capacity The AVPP requires a Cat. 5 cable connection between its network port and the Ethernet switch. The AVPP auto-negotiates to the type of port on...
Page 13 - Overview of Wireless Phone; Requirements
Overview Wireless Installation and Configuration Guide Page 7 IP Office [15-601082] Issue [1] (1 June 2006) Overview of Wireless Phone The 3600 series wireless phone is a mobile handset for workplace IP phone systems. The wireless phone operates over an 802.11b wireless Ethernet LAN providing users ...
Page 14 - Phone Specifications
Wireless Installation and Configuration Guide Wireless Installation and Configuration Guide Page 8 IP Office [15-601082] Issue [1] (1 June 2006) Phone Specifications Radio Frequency 2.4000 - 2.4835 GHz Transmission Type Direct Sequence Spread Spectrum (DSSS) Transmit Date Rate Up to 11 Mb/s Radio Qo...
Page 15 - System Components; 600 Series Wireless Phones
Overview Wireless Installation and Configuration Guide Page 9 IP Office [15-601082] Issue [1] (1 June 2006) System Components 3600 Series Wireless Phones As they move throughout the building, users can carry wireless phones to make and receive calls. The wireless phones are to be used on-premises; t...
Page 16 - IP Office
Wireless Installation and Configuration Guide Wireless Installation and Configuration Guide Page 10 IP Office [15-601082] Issue [1] (1 June 2006) IP Office The call-processing component of the Avaya IP telephony solution. The following IP Office units (equipped with VCM) are supported: Avaya IP Of...
Page 17 - Router; Administrative Computer; IP Multicast Addresses
Overview Wireless Installation and Configuration Guide Page 11 IP Office [15-601082] Issue [1] (1 June 2006) Router A router is an optional component in the wired Ethernet LAN infrastructure that separates a wired LAN into segments so that network traffic is restricted to those segments that are dir...
Page 18 - The Phone Display
Wireless Installation and Configuration Guide Wireless Installation and Configuration Guide Page 12 IP Office [15-601082] Issue [1] (1 June 2006) The Phone Display Alphanumeric The wireless phone display has two lines capable of displaying 16 alphanumeric characters each. Display information (provid...
Page 19 - Introducing the AVPP; Locating the AVPP
Wireless Installation and Configuration Guide Page 13 IP Office [15-601082] Issue [1] (1 June 2006) Introducing the AVPP Overview As shown in the system diagram, the AVPP is connected to the Ethernet switch. The specifications covered here, allow for flexibility in physical placement of the componen...
Page 20 - AVPP Configuration; Introduction; Connecting to the AVPP; Connecting via the Serial Port
Wireless Installation and Configuration Guide Page 14 IP Office [15-601082] Issue [1] (1 June 2006) AVPP Configuration Introduction During initial setup of the AVPP, the IP address is established and the maximum number of active calls per access point is set. Optionally, you may enter a hostname and...
Page 21 - Connecting via Telnet; AVPP System Menu
AVPP Configuration Wireless Installation and Configuration Guide Page 15 IP Office [15-601082] Issue [1] (1 June 2006) Connecting via Telnet Note Telnet can only be used after the AVPP ’ s IP address is configured. The Telnet method of connection is used for routine maintenance of the Avaya server...
Page 22 - Network Configuration
Wireless Installation and Configuration Guide Wireless Installation and Configuration Guide Page 16 IP Office [15-601082] Issue [1] (1 June 2006) Network Configuration The IP address and other network settings are established via the Network Configuration screen. This is also where you may optionall...
Page 23 - Send All
AVPP Configuration Wireless Installation and Configuration Guide Page 17 IP Office [15-601082] Issue [1] (1 June 2006) Workgroup - as set in WINS. Syslog Server - logging can be set to Syslog or NONE. If Syslog is set, a message is sent to the Syslog server when an alarm is triggered. Disable ...
Page 26 - QoS Configuration
Wireless Installation and Configuration Guide Wireless Installation and Configuration Guide Page 20 IP Office [15-601082] Issue [1] (1 June 2006) QoS Configuration If QoS Configuration is selected from the SVP-II Configuration screen. A screen similar to the following is displayed: Tags set packet p...
Page 27 - Change Password
AVPP Configuration Wireless Installation and Configuration Guide Page 21 IP Office [15-601082] Issue [1] (1 June 2006) Change Password The password to access the AVPP may be changed, if desired. From the Main Menu, select Change Password. A screen similar to the following is displayed: Enter the inf...
Page 28 - AVPP Administration; Changing the Master AVPP
Wireless Installation and Configuration Guide Page 22 IP Office [15-601082] Issue [1] (1 June 2006) AVPP Administration Introduction Whenever an AVPP is removed from the system, wireless phones that are using the system will be affected. If the removal of the AVPP is intentional, the administrator s...
Page 29 - IP Office Configuration; Configuring the Wireless Phone with IP Office Manager
Wireless Installation and Configuration Guide Page 23 IP Office [15-601082] Issue [1] (1 June 2006) IP Office Configuration Introduction You need to configure the wireless phones as VoIP extensions on IP Office. Note The IP Office Manager screen shots below are from IP Office Version 3.1. Dependin...
Page 32 - IP Office Integration Factors; Voice Messaging Access; TFTP
Wireless Installation and Configuration Guide Wireless Installation and Configuration Guide Page 26 IP Office [15-601082] Issue [1] (1 June 2006) IP Office Integration Factors Voice Messaging Access To access voicemail, dial *17. For verification, check with your system administrator. CODECS The wir...
Page 33 - DNS
IP Office Configuration Wireless Installation and Configuration Guide Page 27 IP Office [15-601082] Issue [1] (1 June 2006) DNS Domain Name System (DNS), an industry-standard protocol, locates computers on an IP-based network. IP networks rely on number-based addresses to move information on the net...
Page 34 - Password Error
Wireless Installation and Configuration Guide Wireless Installation and Configuration Guide Page 28 IP Office [15-601082] Issue [1] (1 June 2006) Password Error If the wireless phone has an incorrect password, the display will show: Password Error # to continue To enter a new extension and password,...
Page 35 - Wireless Phone Installation
Wireless Installation and Configuration Guide Page 29 IP Office [15-601082] Issue [1] (1 June 2006) Wireless Phone Installation Introduction This section contains information on the installation and configuration of the wireless phone on IP Office. IP Office acts as a routing mechanism for all wirel...
Page 36 - System Configuration
Wireless Installation and Configuration Guide Wireless Installation and Configuration Guide Page 30 IP Office [15-601082] Issue [1] (1 June 2006) System Configuration The following diagram shows IP Office residing on a network with a wireless LAN access point, the AVPP and 3600 series phones:
Page 37 - Sample Installation and Configuration
Wireless Phone Installation Wireless Installation and Configuration Guide Page 31 IP Office [15-601082] Issue [1] (1 June 2006) Sample Installation and Configuration A sample configuration set-up is available following the instructions below. Note Before you begin downloading software upgrades, yo...
Page 38 - Sample Setup
Wireless Installation and Configuration Guide Wireless Installation and Configuration Guide Page 32 IP Office [15-601082] Issue [1] (1 June 2006) Sample Setup Below is a sample configuration designed as a quick reference. Sample Information Item IP Address Avaya Voice Priority Processor (AVPP) 192.1...
Page 40 - Wireless Phone Configuration
Wireless Installation and Configuration Guide Page 34 IP Office [15-601082] Issue [1] (1 June 2006) Wireless Phone Configuration Introduction The wireless phone can be automatically configured for IP addresses (by enabling DHCP) and/or ESSID (by enabling ESSID learning). If any of the wireless phone...
Page 43 - IP Address
Wireless Phone Configuration Wireless Installation and Configuration Guide Page 37 IP Office [15-601082] Issue [1] (1 June 2006) Admin Menu Items Second Level Third Level Fourth Level Fifth Level Sixth Level *Diagnostics Off Syslog mode *Disabled Errors Events Full Restore Defaults IP Address There ...
Page 45 - ESSID
Wireless Phone Configuration Wireless Installation and Configuration Guide Page 39 IP Office [15-601082] Issue [1] (1 June 2006) ESSID Select the option that will enable the wireless phone to acquire access points with the correct ESSID (Extended Service Set ID) each time it is turned on. Note Bro...
Page 46 - License Management; Restore Defaults
Wireless Installation and Configuration Guide Wireless Installation and Configuration Guide Page 40 IP Office [15-601082] Issue [1] (1 June 2006) License Management License Management lets you select the VoIP protocol that your site is licensed to download and run. The IP Office Protocol to use for ...
Page 47 - Security
Wireless Phone Configuration Wireless Installation and Configuration Guide Page 41 IP Office [15-601082] Issue [1] (1 June 2006) Security *None Disables any 802.11 encryption or security authentication mechanisms. WEP (Wired Equivalent Privacy) A wireless encryption protocol that scrambles wireless ...
Page 49 - Admin PW
Wireless Phone Configuration Wireless Installation and Configuration Guide Page 43 IP Office [15-601082] Issue [1] (1 June 2006) Admin PW The Admin PW (password) controls access to the administration functions in the Admin menu. A password must be set in each wireless phone if controlled access is d...
Page 50 - Extension
Wireless Installation and Configuration Guide Wireless Installation and Configuration Guide Page 44 IP Office [15-601082] Issue [1] (1 June 2006) Extension Each wireless phone must have an extension assigned to it, as well as having the same extension administered in IP Office. This extension is use...
Page 54 - Configuration Process
Wireless Installation and Configuration Guide Page 48 IP Office [15-601082] Issue [1] (1 June 2006) License Management Introduction The wireless phone system supports a number of different IP protocol integrations. All wireless phones are shipped from Avaya with generic software loaded, which allows...
Page 55 - Feature Programming; Assigning Functions
Wireless Installation and Configuration Guide Page 49 IP Office [15-601082] Issue [1] (1 June 2006) Feature Programming Introduction The 3600 series wireless phone emulates the 4606 phone. This phone supports line appearances and has the following keys: Six programmable keys. Dedicated Mute, Hol...
Page 56 - Testing a Wireless Phone
Wireless Installation and Configuration Guide Page 50 IP Office [15-601082] Issue [1] (1 June 2006) Testing a Wireless Phone Verify proper registration and operation of each wireless phone by performing the following tests on each wireless phone in an active wireless area. 1. To power on the wireles...
Page 57 - Certifying the Installation; Solving Coverage Issues
Wireless Installation and Configuration Guide Page 51 IP Office [15-601082] Issue [1] (1 June 2006) Certifying the Installation Introduction Conduct a preliminary Site Survey Mode test according to the directions given in this section. Note any areas where coverage is conflicting or inadequate. Note...
Page 58 - Site Survey Mode; Detect dBm Coverage; Detect Overlap or Conflicts
Wireless Installation and Configuration Guide Wireless Installation and Configuration Guide Page 52 IP Office [15-601082] Issue [1] (1 June 2006) Site Survey Mode Test signal strength in the covered area by performing a Site Survey. Put a wireless phone in Site Survey Mode (see Wireless Phone Config...
Page 59 - Confirm Supported Data Rates
Certifying the Installation Wireless Installation and Configuration Guide Page 53 IP Office [15-601082] Issue [1] (1 June 2006) Confirm Supported Data Rates To toggle to the Detail function, press FCN. Use this information to confirm signal strength and supported data rates. #: Full MAC dB Ch 1b2b5b...
Page 60 - Software Maintenance; Upgrading Wireless Phones
Wireless Installation and Configuration Guide Page 54 IP Office [15-601082] Issue [1] (1 June 2006) Software Maintenance Introduction 3600 Series Wireless Phones The wireless phones use proprietary software programs. The software versions that are running on the wireless phones can be displayed duri...
Page 62 - Upgrading the AVPP
Wireless Installation and Configuration Guide Wireless Installation and Configuration Guide Page 56 IP Office [15-601082] Issue [1] (1 June 2006) Upgrading the AVPP The AVPP uses proprietary software programs. The software versions that are running on the system components can be displayed via the S...
Page 63 - Troubleshooting; AVPP Troubleshooting
Wireless Installation and Configuration Guide Page 57 IP Office [15-601082] Issue [1] (1 June 2006) Troubleshooting AVPP Troubleshooting Overview Information about system alarms and network status are displayed on various screens, which can be accessed via the System Status Menu. From the main menu,...
Page 64 - Error Status; Network Status
Wireless Installation and Configuration Guide Wireless Installation and Configuration Guide Page 58 IP Office [15-601082] Issue [1] (1 June 2006) Error Status The Error Status screen displays any alarms that indicate some system malfunction. Some of these alarms are easily remedied and others requir...
Page 67 - Wireless Phone Troubleshooting; Configuration Problems
Troubleshooting Wireless Installation and Configuration Guide Page 61 IP Office [15-601082] Issue [1] (1 June 2006) Wireless Phone Troubleshooting Introduction Wireless phones can exhibit transmission problems in several ways. They can cease functioning properly, display error messages, or display i...
Page 68 - Wireless Phone Status Messages
Wireless Installation and Configuration Guide Wireless Installation and Configuration Guide Page 62 IP Office [15-601082] Issue [1] (1 June 2006) Wireless Phone Status Messages Wireless phone status messages provide information about the wireless phone's communication with the access point and host ...
Page 75 - Index
Wireless Installation and Configuration Guide Page 69 IP Office [15-601082] Issue [1] (1 June 2006) Index A about this guide.......................................................... 2 access point ......................................................... 9, 61 admin menu ..............................