Page 2 - Avaya Video Communications Systems User Guide
2 Avaya Video Communications Systems User Guide © 2010 Avaya Inc.All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing, Avaya assumes no liability for any errors. Avaya reserves the right ...
Page 4 - Using Avaya Video Communications Systems; For information about using Avaya 1010/1020, refer to the
4 Avaya Video Communications Systems User Guide Using Avaya Video Communications Systems This guide explains how to use the following Avaya video communications systems to place and manage calls: • Avaya 1050 • Avaya 1040 • Avaya 1030 For information about using Avaya 1010/1020, refer to the Avaya 1...
Page 5 - System Components; Camera
Avaya Video Communications Systems User Guide 5 System Components Before using your Avaya video communications system, familiarize yourself with its components. Camera Near end participants and objects in a video conference call are located in the same room as your Avaya video communications system....
Page 7 - Codec
Avaya Video Communications Systems User Guide 7 Codec The Avaya codec compresses outgoing video and audio content and data, transmits this information to the far end of a call, and decompresses incoming information. You should not need to interact with the codec once it has been properly installed i...
Page 8 - Remote Control
8 Avaya Video Communications Systems User Guide Remote Control The Avaya remote control provides wireless control of all Avaya video communications system functions and enables you to navigate the user interface, place and receive calls, and control cameras connected to the system.
Page 9 - Navigating the User Interface; The Main Screen
Avaya Video Communications Systems User Guide 9 Navigating the User Interface When your Avaya system is idle, a screen saver appears on the display, or the screen is black. An incoming call or pressing any button on the remote control automatically invokes the system. Note: Administrators can config...
Page 11 - OK; button on the remote control; Selecting Objects on the Main Screen; Icon
Avaya Video Communications Systems User Guide 11 • The navigation bar is a grey bar that appears below the system status bar. The navigation bar contains icons that correspond to buttons on the remote control and text that describes the action a button performs. The icons and text change depending o...
Page 12 - The System Menu; System Menu
12 Avaya Video Communications Systems User Guide The System Menu To access the System Menu from the main screen, press the button on the remote control. From the System Menu you can do the following: • View selected configuration and status information about your Avaya system in the System Informati...
Page 13 - Controlling Cameras; System Information; page identifies the type of camera connected to the; Controlling a Near End Camera; Black Remote Control:; Silver Remote Control:; Press the; near; camera
Avaya Video Communications Systems User Guide 13 Controlling Cameras Become familiar with how to control a camera connected to your system before placing a video call. The System Information page identifies the type of camera connected to the system. If the camera type is pan, tilt, and zoom, you ca...
Page 14 - Configuring Camera Presets
14 Avaya Video Communications Systems User Guide Configuring Camera Presets A camera preset is a predefined camera position that is associated with a numeric key on the remote control. Camera presets enable you to quickly change the position of the near end camera during a call by pressing a single ...
Page 15 - Managing Near End Video Quality; Image quality may degrade when using digital zoom.
Avaya Video Communications Systems User Guide 15 Managing Near End Video Quality Before you place a call, examine the near end video image from the camera connected to your Avaya system. If the image flickers, colors appear unbalanced, or the image appears too dark, you may need to adjust the room l...
Page 16 - Placing a Call
16 Avaya Video Communications Systems User Guide 4. Use the arrow keys on the remote control to digitally pan and tilt the camera. Depending on the camera you are using, digital pan and tilt behave as follows: - If you are using Avaya Video Camera 100, digital pan and tilt are available only after y...
Page 17 - Placing a Call from the REDIAL List; Auto
Avaya Video Communications Systems User Guide 17 Placing a Call from the REDIAL List The REDIAL list on the main screen stores up to 15 recently dialed numbers. A scroll bar appears when more than five entries are available for selection. The oldest entry in the list is automatically removed when th...
Page 18 - Placing a Call from the Directory
18 Avaya Video Communications Systems User Guide Placing a Call from the Directory The directory stores a list of names and numbers from which you can place calls. The directory includes three subdirectories: the local, corporate, and meetings directories. An entry in the local or corporate director...
Page 19 - Manually Dialing a Number from the Main Screen; Optional
Avaya Video Communications Systems User Guide 19 Manually Dialing a Number from the Main Screen Use the Video Call and Voice Call selections on the main screen to dial a video or voice number manually using the remote control. Manually Dialing a Video Number To dial a video number manually from the ...
Page 20 - Manually Dialing a Number with Avaya Video Conference Phone 1000
20 Avaya Video Communications Systems User Guide Manually Dialing a Voice Number To dial a voice number manually from the main screen, follow these steps: 1. Use the arrow keys on the remote control to select Voice Call and press OK . 2. Enter the number you wish to call. The last manually entered n...
Page 21 - Including Multiple Sites in Calls
Avaya Video Communications Systems User Guide 21 Including Multiple Sites in Calls If your system is hosting a conference call (all callers are connecting to your system), you can add participants to an existing call at any time up to the maximum connections allowed for the system. You can add a sec...
Page 22 - Answering or Rejecting a Call
22 Avaya Video Communications Systems User Guide Answering or Rejecting a Call You can configure your system to automatically answer incoming calls by setting preferences in User Preferences : Calls as follows: • Auto Answer —If set to Enabled , the system automatically answers the first incoming ca...
Page 23 - Enabling Do Not Disturb During Calls; Disabled; Using System Do Not Disturb
Avaya Video Communications Systems User Guide 23 Enabling Do Not Disturb During Calls If you receive an incoming call while you are in another call and Auto Answer Multiway Call is set to Disabled , you can choose Do Not Disturb which ignores the incoming call and prevents any other calls from inter...
Page 24 - Managing a Call; Call Status
24 Avaya Video Communications Systems User Guide Managing a Call During a call, you can view information about the status of the call and the identity of connected callers. You can also manage audio output and video images, control cameras, select input to appear in a display, and initiate a present...
Page 25 - Caller ID
Avaya Video Communications Systems User Guide 25 Caller ID When a far end system in a video call answers your incoming call, video from the far end appears in your display. In the upper-left corner of the far video image, the caller ID (phone number or IP address) of the far end system appears. One ...
Page 26 - Hiding or Showing User Interface Elements
26 Avaya Video Communications Systems User Guide Hiding or Showing User Interface Elements By default, the system information, status bar, and navigation bar fade from the screen after a call has been connected for 10 seconds. This interval resets after any interaction with the system. You can adjus...
Page 27 - Managing PIP
Avaya Video Communications Systems User Guide 27 For the Active Microphone Volume preference, Avaya recommends a volume setting of 5 to 8 for most Avaya Video MicPod 1000 applications and 5 to 10 for most Avaya Video Camera 100 applications. Use the meter to visually verify that the transmit level p...
Page 28 - Managing Video Layout; Understanding Screen Layouts; Screen layouts appear as one of the following types:
28 Avaya Video Communications Systems User Guide Managing Video Layout During a call, video images from connected callers appear in your display. You can change the screen layout of near and far end video images that appear in the display. Understanding Screen Layouts Screen layouts appear as one of...
Page 29 - Changing the Screen Layout of Video Images; Controlling a Far End Camera; input
Avaya Video Communications Systems User Guide 29 Changing the Screen Layout of Video Images To change the screen layout, do the following: • Press the screen layout button. The number of the selected screen layout ( x ) and the total number of screen layouts that are available ( y ) appear in the ce...
Page 30 - Using Camera Presets During a Call; Presets; Preset x; Changing Video Inputs
30 Avaya Video Communications Systems User Guide Using Camera Presets During a Call You can configure a camera preset before placing a call or during a call. To configure a camera preset on the near camera before placing a call, refer to “Configuring Camera Presets” on page 14. To configure a camera...
Page 32 - Initiating a Presentation; Start presentation; appears in the navigation bar; PC; for a personal computer connected to the
32 Avaya Video Communications Systems User Guide Initiating a Presentation Avaya systems include support for sharing data from the presentation input (typically a personal computer connected to the codec) while simultaneously showing video from the primary input. This enables you to view a live pres...
Page 33 - appears in the navigation bar of the user interface; Stop presentation; button again to stop the presentation.
Avaya Video Communications Systems User Guide 33 If support for presentations is enabled, but a presentation does not start automatically when a video input device is connected to the system, follow these steps to start or stop a presentation manually: 1. During a call, Start presentation appears in...
Page 34 - Viewing Call Statistics
34 Avaya Video Communications Systems User Guide Viewing Call Statistics To view statistical information about a call, follow these steps: 1. During a call, press the button. 2. Audio and video statistics for the current call display on the screen. Two columns of statistics, Receive and Transmit app...
Page 35 - Ending a Call
Avaya Video Communications Systems User Guide 35 The following additional information appears below the Audio statistics block: - the call duration - the make and model of the far end video communication device and the software version it is using 3. To hide the statistics, press the button again. S...
Page 37 - Using a Single Display for Local Presentations; Locking and Unlocking Entries in the REDIAL List
Avaya Video Communications Systems User Guide 37 Using a Single Display for Local Presentations If your Avaya system has a single display and you wish to show data locally from a device connected to a video input when the system is idle or in a voice call, access User Preferences : Appearance . Set ...
Page 38 - Removing an Entry from the REDIAL List; Managing the Directory; Adding an Entry to the Local or Meetings Directory
38 Avaya Video Communications Systems User Guide Removing an Entry from the REDIAL List To remove an entry from the REDIAL list, follow these steps: 1. Using the arrow keys on the remote control, select the entry you wish to remove. 2. Press the button. 3. Select Remove from the menu, and press OK ....
Page 40 - Copying an Entry from the Corporate to Local Directory
40 Avaya Video Communications Systems User Guide Copying an Entry from the Corporate to Local Directory You can copy an entry from the corporate directory to the local directory. 1. Access the directory by pressing the button from the main screen. 2. Select the Corporate directory. 3. Select the ent...
Page 41 - Troubleshooting; Adjusting Room Lighting
Avaya Video Communications Systems User Guide 41 4. Modify values in the Edit Directory Entry or Edit Meeting Entry dialog. a. Press OK to select a field you wish to modify. Note: If necessary, press the button to change the method of text entry for text fields. b. After completing your changes, pre...
Page 42 - Camera Issues; Spot
42 Avaya Video Communications Systems User Guide Camera Issues If you are unable to pan, tilt, or zoom a camera that has these capabilities, ensure the remote control contains three AAA batteries that are in good working condition. Also verify that no objects are obstructing the sensor on the front ...
Page 43 - VGA and DVI-I Input Issues
Avaya Video Communications Systems User Guide 43 Adjusting Camera Brightness Camera brightness refers to the amount of light received through the lens of the camera. You can improve dim scenes by adjusting room lighting and manually adjusting the camera brightness. To adjust camera brightness, set t...
Page 44 - Display Issues; Display Failures; setting. Avaya recommends using the default; Missing Input
44 Avaya Video Communications Systems User Guide Display Issues The following issues are related to the user interface or the display. Display Failures If data does not appear on the display, ensure cables are properly connected on the display and that the display cable is connected to the Display 1...
Page 45 - Audio Issues; Absent Dial Tone; If you do not receive a dial tone after pressing the; Problematic Sound Quality; preference in; User Preferences : Audio
Avaya Video Communications Systems User Guide 45 Audio Issues An Avaya system automatically selects the best audio algorithm based on the call rate and the capabilities of the remote system. The following issues are related to the audio quality. Absent Dial Tone If you do not receive a dial tone aft...
Page 46 - Connectivity Issues; User
46 Avaya Video Communications Systems User Guide Connectivity Issues If a call does not successfully connect, verify that you have dialed a working number and that the far end destination is powered on and available. Verify that the network is ready and available. Network status is indicated at all ...
