Avaya 1040E - Manual

Welcome 18 IP Deskphone controls Figure 2 shows the Avaya 1140E IP Deskphone. Figure 2: Avaya 1140E IP Deskphone

Welcome 22 Press the Services key to access the following features: 1. Search—search in the local directory (personal Address Book) and the global directory (network Address Book for names and phone numbers) 2. Login—log in to your IP Deskphone only when the call server supports multiple user logins...

Welcome 23 Press the Inbox key to access your call inbox. The call inbox stores all incoming calls on an active IP Deskphone. Note: This key does not function to send Instant Messages. Press the Outbox key to view a record of all outgoing calls. Note: This key does not function as a shift key. Press...

Welcome 24 Avaya 1140E IP Deskphone display Your IP Deskphone has three display areas: • The upper display area provides line and feature key status. • The middle display area contains single-line information for items such as caller number, caller name, menu items, feature prompt strings, user-ente...

Welcome 25 Cleaning the IP Deskphone LCD display screen To clean the LCD display screen, gently wipe with a soft, dry cloth. CAUTION Do not use any liquids or powders on the IP Deskphone. Using anything other than a soft, dry cloth can contaminate IP Deskphone components and cause premature failure.

Welcome 26 Context-sensitive soft keys Your IP Deskphone has four context-sensitive soft keys beneath the LCD screen. The context-sensitive soft keys access different features and menus depending on the state of the IP Deskphone and the menu you access. Figure 4 on page 26 shows the context-sensitiv...

Welcome 27 abc or 123 Press the abc context-sensitive soft key to toggle between alpha and numeric input modes. • To type letters, the abc context- sensitive soft key must be displayed. • To type numbers, press the abc context-sensitive soft key to display the 123 context-sensitive soft key on the m...

Welcome 28 More… Press the More… context-sensitive soft key to select a new menu list of context-sensitive soft keys (three menu lists are available). When you press the More… context- sensitive soft key, a different selection of context-sensitive soft keys appears. • If you press the More… context-...

Welcome 29 CallFwd Press the CallFwd context-sensitive soft key to forward all calls to a specified address. DND Press the DND context-sensitive soft key to block all calls. Retrve Press the Retrve context-sensitive soft key to retrieve parked calls (local and server calls only). More… Press the Mor...

Welcome 30 Presnce Press the Presnce context-sensitive soft key to configure the presence status for your IP Deskphone. Prefs Press the Prefs context-sensitive soft key to display the Preferences menu. The menu items include the following: 1. Display—use to adjust the display settings of the LCD scr...

Welcome 32 Idle display screen after dial pad input After you enter information using the dial pad (there is no dial tone or preceding line selection), the context-sensitive soft keys displayed on the idle screen appear as shown in Figure 7 on page 47 . Figure 5: Idle display screen after dial pad i...

Welcome 33 Table 2 on page 33 lists the context-sensitive soft keys that you can use to access menu items after dial pad input. In-call context-sensitive soft keys When a call is active, use the context-sensitive soft keys to access the menu items shown in Figure 6 on page 34 . Table 2: Menu items a...

Welcome 34 Figure 6: In-call context-sensitive soft keys Table 3 on page 34 lists the context-sensitive soft keys you can use to access menu items during an in-call session. Table 3: Menu items accessed during an in-call session through context-sensitive soft keys (Part 1 of 10) Item Function Conf P...

Welcome 35 Audio Press the Audio context-sensitive soft key to access the following features: Tones • Ring Pattern — Select test patterns from 1 to 8 • Alerting Volume — Set Desired volume Table 3: Menu items accessed during an in-call session through context-sensitive soft keys (Part 2 of 10) Item ...

Welcome 36 Audio Voice • Set the volume for the following: — Handset Volume — Headset Volume — Handsfree Volume Codecs Select the Audio Codecs:• G722 (wideband codec) • PCMU (standard u-law) • G729 (729 codec) • PCMA (standard a-law) Headset Selection Select the active headset device: • Wired, USB (...

Welcome 37 Bluetooth Setup • Enable Bluetooth (enable or disable) • To unpair Device select UnPair. If Bluetooth is enabled, select: • Search devices (IP Deskphone searches the bluetooth devices and lists the discovered devices in the Found field. • To set an Active device select Set. • To pair with...

Welcome 38 Activate The Activate context-sensitive soft key appears when the call is not active. The most common usage of this key is when the call displayed onscreen is a call that was parked against the user (or a call that the user placed on hold). Note: The Activate context- sensitive soft key n...

Welcome 40 Park Press the Park context-sensitive soft key to park the current call to the server or another user (not available for all call servers). Retrve Press the Retrve context-sensitive soft key to retrieve parked calls (local and server parked calls only). More… Press the More… context-sensi...

Welcome 43 Navigation keys This section provides information about keys you can use to navigate within the menus of your Avaya 1140E IP Deskphone. Note: Menu items are sorted by number. You can select menu items in one of the following ways: • Press the corresponding number on the dialpad and then p...

Welcome 44 Table 4 on page 44 describes the navigation keys and their functions. Table 4: Navigation keys and functions (Part 1 of 2) Key Function Navigation Key Cluster Press the Left or Right arrows on the Navigation Key Cluster to: • Scroll long lines of text when you view caller ID. Note: The IP...

Welcome 45 Using a USB Mouse The Avaya 1140E IP Deskphone is equipped with a USB port in which you can connect a USB mouse. You can use the USB mouse to activate context-sensitive soft key items and menu items. Use your mouse to click a context-sensitive soft key label of the LCD screen to activate ...

Welcome 46 menu item to activate it or click on the item to highlight it. For example, you can click the View context-sensitive soft key label to open that menu. Double-click the word Inbox in the menu list; you can then double-click a name in the Inbox list to initiate a call, or click the item to ...

Welcome 47 Secure connection Call security is identified by the presence of a security icon (padlock) that is displayed on the IP Deskphone screen. After the IP Deskphone is registered with the SIP Proxy, you can view the security icon when: • the IP Deskphone is idle • you are on an active call Fig...

Welcome 48 Figure 8: Example of a secure connection during an active call

Regulatory and safety information 50 • This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body (excluding the handset). This transmitter mu...

Regulatory and safety information 51 Table 6 lists Safety compliance for various jurisdictions . European Community EN 55022 Class B Emissions: Information technology equipment - Radio disturbance EN 55024 Information technology equipment - Immunity characteristics Limits and methods of measurement ...

Regulatory and safety information 52 Other US/Canada : Hearing Aid Compatibility (HAC) as per FCC Part 68 This equipment complies with the CE Marking requirements. EU Countries: This device complies with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the D...

Using your IP Deskphone 53 Using your IP Deskphone After you familiarize yourself with the IP Deskphone features, you can start to use the IP Deskphone. Getting Started This section provides information about how to use the IP Deskphone. Carefully read each section before you operate the new IP Desk...

Using your IP Deskphone 54 Before you begin Connecting the components Figure 9 on page 55 shows the connections on the Avaya 1140E IP Deskphone. CAUTIONDamage to Equipment Do not plug your Avaya 1140E IP Deskphone into a regular telephone jack. This can result in severe damage to the IP Deskphone. C...

Using your IP Deskphone 55 Figure 9: IP Deskphone connections Install your IP Deskphone by completing the following procedures in the order listed: • “Removing the stand cover” on page 56 • “Connecting the AC power adapter (optional)” on page 57 • “Connecting the handset” on page 58 • “Connecting th...

Using your IP Deskphone 56 • “Wall-mounting the IP Deskphone (optional)” on page 61 Figure 10: Wall-mount lever Removing the stand cover To access the cable routing tracks and attach cables, you must remove the stand cover. Pull upward on the center catch as indicated in the following figure, and re...

Using your IP Deskphone 57 Figure 11: Remove the stand cover Connecting the AC power adapter (optional) Your IP Deskphone supports AC power and Power over Ethernet (PoE) options, including IEEE 802.3af standard power. For AC power, use the Avaya AC adapter only. You can order the optional Avaya AC a...

Using your IP Deskphone 58 1. Form a small bend in the cable. 2. Thread the adapter cord through the channels in the stand. To use PoE, your connected LAN must support PoE. A PoE-enabled LAN delivers power to your IP Deskphone over the CAT-5 network cable and an AC adapter is not required. To use gi...

Using your IP Deskphone 59 Connecting the headset (optional) Perform the following procedure to connect the optional headset to the IP Deskphone. 1. On the back of the IP Deskphone, plug the headset connector into the RJ-9 headset jack marked with the ) symbol. 2. Thread the headset cord, along with...

Using your IP Deskphone 60 Perform the following procedure to select a headset. 1. Press Prefs . 2. Select Audio . 3. Select Headset Type . Connecting the LAN ethernet cable Note: Your IP Deskphone supports both AC power and PoE options, including IEEE 802.3 standard power. To use local AC power, yo...

Using your IP Deskphone 61 Installing additional cables If applicable, you can plug an optional USB device such as a USB mouse or a USB keyboard into your IP Deskphone. Connect the USB cable to the USB port on the back of the IP Deskphone. Figure 12: Cable routing tracks and mounting holes Wall-moun...

Using your IP Deskphone 63 Figure 13: Rotate the IP Deskphone into the wall mount position. Method B: 1. Attach the 15-cm (6-inch) CAT5e cable. 2. Position the stand over the mounting rivets, and slide the IP Deskphone down the wall so that the rivets fit into the slots on the stand, indicated in Fi...

Using your IP Deskphone 64 Attention: To add an Expansion Module for Avaya 1100 Series IP Deskphones, see Expansion Module for Avaya 1100 Series IP Deskphones (SIP Firmware) User Guide (NN43110-301). Entering text You use can use combinations of the letters and numbers on the dialpad of your IP Desk...

Using your IP Deskphone 65 You can use the following methods to enter and edit text on your IP Deskphone: • “Entering text using the IP Deskphone dialpad” on page 65 • “Entering text using the USB keyboard” on page 70 Entering text using the IP Deskphone dialpad For applications that offer text inpu...

Using your IP Deskphone 66 • To enter the next letter, press the dialpad key 6 twice to cycle to the letter r. When entering alphanumeric information, the 1 key on the dialpad represents the characters in Table 7 on page 66 . To enter a special character, press the dialpad number 1 to cycle through ...

Using your IP Deskphone 67 Note: No letters are associated with the 0 key. Enabling and disabling the # Ends Dialing feature You can enable the IP Deskphone to use the octothorpe (#) symbol to immediately dial the address or phone number. To enable the # Ends Dialing feature: ; semi-colon ~ tilde = ...

Using your IP Deskphone 69 Configuring the dialpad to alphanumeric dialing To eliminate the need to press the abc/123 context-sensitive soft key when you enter text, you can set the IP Deskphone dialpad default to alphabetic mode. To configure the dialpad to alphabetic mode as the default: To disabl...

Using your IP Deskphone 70 Entering text using the USB keyboard You can connect a USB keyboard to the USB port of your IP Deskphone to enter text and numbers, access some features, and duplicate some functions. For example, to dial a directory number, you can use the keyboard number pad to enter dig...

Using your IP Deskphone 71 F8 Volume Up F9 Mute F10 Hold F11 Headset F12 Handsfree Break Goodbye (Release) Backspace Left arrow of Navigation Cluster Arrow Left Left arrow of Navigation Cluster Arrow Right Right arrow of Navigation Cluster Arrow Up Up arrow of Navigation Cluster Arrow Down Down arro...

Accessing the IP Deskphone 72 Accessing the IP Deskphone You require a log on ID and a password to log on to a server with your IP Deskphone. Logging on Whenever you log on to your IP Deskphone you must do the following: • confirm your logon ID • enter your password • select the duration of this ses...

Accessing the IP Deskphone 73 the first time you use your IP Deskphone, you need to complete some of the following procedures: • “Automatic login” on page 73 • “Configuring the domain” on page 73 • “Selecting a language” on page 75 • “Logging on to your Avaya 1140E IP Deskphone” on page 76 • “Config...

Accessing the IP Deskphone 74 Note: Check with your system administrator before editing or changing domains. To change the domain: Password protection for domains This feature supports admin password protection for editing of the domain and is not required for switching domains. If you log on using ...

Accessing the IP Deskphone 75 administrator password, you can use the editing domain option for both the Current Domain state and Domain List state. After you press back on the edit page or on the password prompt, the idle display appears. You must enter the admin password to reenter the editing dom...

Accessing the IP Deskphone 76 To c hange the language: Logging on to your Avaya 1140E IP Deskphone You need to log on to your Avaya 1140E IP Deskphone when you first install and restart your IP Deskphone and anytime you log off or reboot. Note: When you log on to the IP Deskphone for the first time,...

Accessing the IP Deskphone 77 Note: The IP Deskphone retains the previous user logon ID, which appears after the ID prompt whenever the IP Deskphone reboots. If Authentication is enabled by your system adminstrator, you can enter your authentication ID independent of your user ID. The authentication...

Accessing the IP Deskphone 78 abc 3. Press the Login context-sensitive soft key. If Authentication is enabled by your system administration, you are presented with the Authentication ID screen. The authentication ID is autofilled with your user ID. If Authentication is not enabled, a new screen appe...

Accessing the IP Deskphone 79 4. Enter your password by using the dialpad. Note 1: When you enter your password, the last character entered appears. However, all previous characters are hidden. Note 2: When you enter your password and you use the navigation key to backspace, you erase all the charac...

Accessing the IP Deskphone 80 Configuring the duration of the login After you enter your logon ID and password the Duration screen appears. You can enter the maximum length of time of the session. If you choose to use the default duration Permanent, you remain logged on to the IP Deskphone until you...

Accessing the IP Deskphone 81 Logging on multiple user accounts The IP Deskphone has a multiuser feature that allows multiple SIP user accounts to be active on the IP Deskphone at the same time. For more information about logging on multiple users, see “Multiuser” on page 284 . Timed logoff When you...

Accessing the IP Deskphone 82 • Press the No context-sensitive soft key to switch to Permanent logon. • Press the Quit key to dismiss the log out prompt and switch to permanent login. • Press the Release/Goodbye key to dismiss the logout prompt and switch to permanent login. Note: If you press the R...

Accessing the IP Deskphone 83 User Profile Your User Profile contains your specific settings and data. You are prompted to create a User Profile the first time you log on to your Avaya 1140E IP Deskphone. If you delete your User Profile, the IP Deskphone reboots, and you must log on and create a new...

Accessing the IP Deskphone 84 Overwriting your personal Address Book When an address book exists on a call server, such as an address book for a specific company, you can update your personal Address Book with an address book from the call server. The system administrator configures the system to en...

Accessing the IP Deskphone 85 Figure 16: Logon confirmation screen Logging off from the IP Deskphone To log off from the IP Deskphone: 1. Press the Services fixed key, and then select Logout from the menu. abc 2. Press the abc/123 context-sensitive soft key to toggle between alphabetic or numeric in...

Accessing the IP Deskphone 86 Logging off multiple user accounts The IP Deskphone has a multiuser feature that allows multiple SIP user accounts to be active on the IP Deskphone at the same time. By logging off of the primary account, all other accounts log off automatically. By logging off of a sec...

Accessing the IP Deskphone 87 state. After the connection is established, the call can be disconnected only by an operator. If you hang up after the connection has been made, the IP Deskphone switches to loudspeaker. If the loudspeaker is already on, and you press the hang up button, nothing happens...

Accessing the IP Deskphone 88 Location information When you make an emergency call, the IP Deskphone provides the PSAP with the location information of the IP Deskphone. The IP Deskphone receives the location information when the IP Deskphone is first plugged in to the network and then stores it. To...

Accessing the IP Deskphone 89 Figure 18: Phone location display You can obtain location information only if it has been configured on your system.

Configuring the Avaya 1140E IP Deskphone 90 Configuring the Avaya 1140E IP Deskphone You can adjust a few settings of the Avaya 1140E IP Deskphone to conform to the environment where you want to use the phone. These settings are saved to your User Profile. This chapter describes some of the settings...

Configuring the Avaya 1140E IP Deskphone 91 Creating the idle screen text display You can create a text to display on the screen, while the phone is idle. To create the idle screen display text: 2. Press the Left/Right navigation key to increase or decrease the display contrast level. 3. Choose one ...

Configuring the Avaya 1140E IP Deskphone 92 Configuring the Backlight Screensaver To configure the amount of time the LCD screen remains backlit : 4. Choose one of the following: — Press the Save context-sensitive soft key to save the idle screen text display. — Press the Back context-sensitive soft...

Configuring the Avaya 1140E IP Deskphone 93 Configuring Menu Auto back-out You can use the Menu Auto back-out feature to configure the time interval required for the IP Deskphone to go back to the idle screen when the IP Deskphone is left inactive. To configure Menu Auto back-out: Prefs 1. Press the...

Configuring the Avaya 1140E IP Deskphone 95 Selecting a ring pattern You can use the ring pattern feature to select the ring pattern for an incoming call. To select the ring pattern for an incoming call: Prefs 1. Press the Prefs context-sensitive soft key, select Audio , select Tones , and then sele...

Configuring the Avaya 1140E IP Deskphone 96 Adjusting the volume You can adjust the volume of the IP Deskphone for the following: • Ring Volume • Handset Volume • Headset Volume • Handsfree Volume A sliding scale appears on the LCD screen display when you adjust the volume. Figure 19 on page 96 show...

Configuring the Avaya 1140E IP Deskphone 97 2. To adjust the ring volume of an incoming call do one of the following: — Press the Left/Right navigation key. — Press the Volume fixed keys to increase or decrease the volume. 3. Choose one of the following: — Press the Set context-sensitive soft key to...

Configuring the Avaya 1140E IP Deskphone 98 Adjusting the volume of the Handset, headset, and Handsfree mode You can adjust the volume for the handset, headset, and the handsfree speaker of the IP Deskphone. To adjust the volume of the handset: Prefs 1. Press the Prefs context-sensitive soft key, se...

Configuring the Avaya 1140E IP Deskphone 99 You can adjust the headset volume on the IP Deskphone. To adjust the headset volume: You can adjust the handsfree mode volume on the IP Deskphone. Prefs 1. Press the Prefs context-sensitive soft key, select Audio , select Voice , and then select Headset . ...

Configuring the Avaya 1140E IP Deskphone 100 To adjust the handsfree mode volume: Prefs 1. Press the Prefs context-sensitive soft key, select Audio , select Voice , and then select Handsfree . 2. To adjust the handsfree volume use one of the following methods: — Press the Left/Right navigation key t...

Configuring the Avaya 1140E IP Deskphone 101 Selecting a language The display is available in multiple languages. A maximum of five languages are accessible through the IP Deskphone. The system administrator determines which languages are available for your IP Deskphone. To select a language: Prefs ...

Configuring the Avaya 1140E IP Deskphone 102 Selecting the date and time format Several date and time formats are available. Formats are based on the12-hour and 24-hour clocks. To select a date format: Prefs 1. Press the Prefs context-sensitive soft key, select Misc Options , and then select Time . ...

Configuring the Avaya 1140E IP Deskphone 103 You can select a time zone for your IP Deskphone. To select a time zone: 6. Choose one of the following: — Press the Select context-sensitive soft key to save the format and return to the Time Format menu. — Press the Back context-sensitive soft key to ke...

Configuring the Avaya 1140E IP Deskphone 104 You can select the time zone format for your IP Deskphone. To select a time format: 5. Press the Up/Down navigation key to scroll through and highlight the time zones. Note: Time zones are listed based on GMT format, for example: — GMT -11:00 Samoa — GMT ...

Configuring the Avaya 1140E IP Deskphone 105 USB headset You can attach only one USB headset to the IP Deskphone. (If you add an additional USB headset, the IP Deskphone ignores it without any message.) When you connect the USB headset to the USB port of the IP Deskphone, the IP Deskphone configures...

Configuring the Avaya 1140E IP Deskphone 106 Table 9: Supported USB headset types Headset menu The USB Audio feature adds the USB headset as an alternative headset in addition to the wired and the Bluetooth headset. You can add a headset to your preferences by clicking on the Prefs context-sensitive...

Configuring the Avaya 1140E IP Deskphone 107 Figure 20: Preferences menu with headset menu item On the IP Deskphone, after you select the Prefs , Audio , and Headset Selection menu items, use the headset screen to select the desired headset and corresponding functional parameters. Figure 21 on page ...

Configuring the Avaya 1140E IP Deskphone 108 Figure 21: Headset screen

Configuring the Avaya 1140E IP Deskphone 109 Table 10 on page 109 describes the configuration options on the headset screen. Table 10: Configuration options on the headset screen (Part 1 of 3) Option Function Active Headset Device Select the active headset device; either USB, Wired, or Bluetooth. No...

Configuring the Avaya 1140E IP Deskphone 111 The changes in the menu take effect immediately if the device is attached. The active voice path switches to the selected headset if you are on an active call. If you press the Apply context-sensitive soft key, then the changes are applied, the settings a...

Configuring the Avaya 1140E IP Deskphone 112 Figure 22: Presence of USB headset screen Audio format selection After the IP Deskphone receives the endpoint configurations, it searches the records to select an audio format that matches the IP Deskphone requirements. If no match is found, then the defa...

Configuring the Avaya 1140E IP Deskphone 113 After you select the format and the Set Interface command is sent, the USB headset runs in Generic Mode 1 operation (both audio and HID) or Mode 2 operation (audio only). If the headset runs in Mode 1 operation, the IP Deskphone configures the task or cal...

Configuring the Avaya 1140E IP Deskphone 114 Avaya USB headset adapter with HID When you enable the HID support for Avaya USB Mobile or Enhanced adapter, then the IP Deskphone makes use of the UI elements on the adapter. Both type of USB headsets are stimulus devices, as the IP Deskphone can have co...

Configuring the Avaya 1140E IP Deskphone 115 LED There are two LEDs on the adapters, one for the mute status and the other for message waiting. These two LEDs are also mapped to the corresponding LEDs on the IP Deskphone. The IP Deskphone synchronizes the LEDs status with that of the IP Deskphone: t...

Configuring the Avaya 1140E IP Deskphone 117 Table 13 on page 117 lists the Avaya USB adapter key mappings. Table 13: Avaya USB adapter key mappings The Blue key is mapped to the Expand key on the IP Deskphone. Therefore, pressing the Blue key invokes the Instant Messaging screen. Call Mute Pressing...

Configuring the Avaya 1140E IP Deskphone 118 Third–party USB headsets with HID Both USB Audio and USB HID commands are supported. The two classes of third-party USB headsets are as follows: • Plantronics CS50/CS60 Wireless USB headsets • GN Netcom 9300 series wired and wireless USB headsets The HID ...

Configuring the Avaya 1140E IP Deskphone 126 Configuring Bluetooth wireless technology headset Your IP Deskphone is equipped with a wireless audio gateway system to support Bluetooth wireless technology enabled headsets. To open the Bluetooth Setup dialog box: The IP Deskphone with SIP Software supp...

Configuring the Avaya 1140E IP Deskphone 127 Note: Avaya recommends that you do not pair more than one headset of the same model because they have identical names in the Paired list. To pair a wireless headset with your IP Deskphone: 1. Double-press the Headset key to open the Bluetooth Setup dialog...

Configuring the Avaya 1140E IP Deskphone 128 5. Press the Right navigation key twice, and highlight the Search button, displayed next to the Search Devices item. 6. Press the Enter key. The message Searching…. appears. It can take up to two minutes for the search to complete. If the search is succes...

Configuring the Avaya 1140E IP Deskphone 129 9. When the name of your headset appears in the Found box, press the Stop context-sensitive soft key or wait for the search to finish. When the search is complete, the message Search Completed Found Device(s) appears. 10. If the name of your headset appea...

Configuring the Avaya 1140E IP Deskphone 130 15. Use the telephone dialpad to enter the PIN for the wireless headset and press the Enter key. Check your headset documentation to find the headset PIN or passkey. Often, the PIN or passkey is 0000 . 16. If the headset is successfully paired with your I...

Configuring the Avaya 1140E IP Deskphone 132 Dual pairing headsets Take special care when using a dual pairing type of Bluetooth wireless technology headset. This type of headset can be paired to the base of the headset, as well as to the IP Deskphone. If the headset is paired to both, and the IP De...

Configuring the Avaya 1140E IP Deskphone 133 • If the base is powered off, the headset is only paired to the IP Deskphone, and you can press the telephone key to connect to the IP Deskphone. Note: Unless you need to dual pair a headset, operating the headset with the IP Deskphone is simpler if the h...

Configuring the Avaya 1140E IP Deskphone 134 To switch between a wired headset and a wireless headset: To unpair a wireless headset: 1. Double-press the Headset key to open the Bluetooth Setup dialog. 2. Press the Left/Right navigation key to select the Use BT Headset item. 3. Press the Enter key to...

Making a call 137 Making a call This section describes the methods you can use to make a call. You can make a call from your IP Deskphone using one of the following: • “Making a call using off-hook dialing” on page 138 • “Making a call using on-hook dialing” on page 140 You can also initiate a call ...

Making a call 138 Making a call using off-hook dialing To make a call using off-hook dialing: 1. Make a call by using one of the following off-hook dialing methods: — Press the Line feature key — Lift the handset — Press the Headset fixed key — Press the Handsfree fixed key The IP Deskphone produces...

Making a call 139 Redial VMail Alex — Press the Redial context-sensitive soft key to dial the last dialed number. Note: The Redial context-sensitive soft key only appears if a number or address was previously entered. — Press the Msgs context-sensitive soft key and then select Voice Mail from the Me...

Making a call 140 Making a call using on-hook dialing You can make a call by using on-hook dialing. Enter the SIP address or the phone number before going off-hook. Note: When you use this method, you cannot toggle between alphabetic or numeric input. To make a call using on-hook dialing: Using hand...

Making a call 141 To end a handsfree call: To mute a handsfree call: To switch from the handsfree to handset mode: To switch from the handset mode to handsfree mode: Press the Goodbye key 1. Press the Mute key. The LED indicator lights. 2. Press the Mute key again to return to a two-way handsfree co...

Making a call 142 To use a headset: To switch from handsfree to headset: Using Call Subjects You have the option of sending a Call Subject when you initiate a call to a contact. Use this feature to indicate to the contact the reason for the call. The IP Deskphone contact displays a message, such as ...

Making a call 143 To enter a call subject from a list: Subject 1. Press the Subject context-sensitive soft key to send a Call Subject with the call you are making. A list of Call Subjects appears on the LCD screen. Select New 2. Choose one of the following: — Press the Up/Down navigation key to high...

Making a call 144 To create a new call subject while initiating a call: Save Clear Back 5. Choose one of the following: — Press the Save context-sensitive soft key to continue. — Press the Clear context-sensitive soft key to clear the text. — Press the Back context-sensitive soft key to return to th...

Making a call 145 Save Clear Back 5. Choose one of the following: — Press the Save context-sensitive soft key to save the new Call Subject and use it with the call. — Press the Clear context-sensitive key to clear the text. — Press the Back context-sensitive soft key to return to the previous menu w...

Making a call 146 Managing Call Subjects You can create a list of Call Subjects to have ready to use when you initiate a phone call. The number of Call Subjects that are stored on the IP Deskphone depends on how the IP Deskphone was initially configured. You can modify, delete, and add Call Subjects...

Making a call 147 Deleting a Call Subject You can delete a Call Subject while the IP Deskphone is idle. To delete a Call Subject while the IP Deskphone is idle: 5. Choose one of the following: — Press the Save context-sensitive soft key to add the new Call Subject. — Press the Back context-sensitive...

Making a call 148 Editing a Call Subject You can edit a Call Subject while the IP Deskphone is idle. To edit a Call Subject while the IP Deskphone is idle: 4. Choose one of the following: — Press the Ok context-sensitive soft key to confirm the deletion of the Call Subject. — Press the Back context-...

Making a call 149 5. Use the dialpad to edit the Call Subject. 6. Choose one of the following: — Press the Save context-sensitive soft key to confirm the changes. — Press the Back context-sensitive soft key to return to the previous menu without editing the Call Subject. or Save Back

Receiving a call 150 Receiving a call When you receive a call, you are typically notified by the alerting ring, and the incoming caller identification appears on the LCD screen. The incoming call forces the screen to exit active menu activities and takes precedence over a pop-up Instant Message (IM)...

Receiving a call 151 Figure 23: Incoming call screen Answering an incoming call When you can answer an incoming call, you can choose one of four methods. To answer an incoming call: Answer 1. Choose one of the following: — Press the Answer context-sensitive soft key that activates a Handsfree call. ...

Receiving a call 152 Redirecting an incoming call When you receive a call, you can choose to redirect the call to another destination without answering the call. To redirect a call, press the Redrct context-sensitive soft key. To enter a SIP address or phone number where you want the call redirected...

Receiving a call 154 Declining an incoming call You can decline an incoming call by pressing the Decline context- sensitive soft key. You can decline a call with or without giving a reason. You can create custom decline reasons, and you have the option of selecting one. If you do not choose a custom...

Receiving a call 155 To decline an incoming call: Creating a new Call Decline Reason You can create an new Call Decline Reason. Decline 1. Press the Decline context-sensitive soft key to decline an incoming call. New 2. Choose one of the following: — Press the Up/Down navigation key to highlight a D...

Receiving a call 156 To create a New Decline Reason during an incoming call: Decline 1. Press the Decline context-sensitive soft key to decline an incoming call. New 2. Press the New context-sensitive soft key to create a new custom decline reason. abc 3. Press the abc/123 context-sensitive soft key...

Receiving a call 157 Managing Call Decline Reasons You can create Call Decline Reasons that you can access when you want to decline an incoming call. Also, you can edit and delete Call Decline Reasons from the list of Call Decline Reasons you create. To create a Call Decline Reason: Prefs 1. Press t...

Receiving a call 158 To delete a Call Decline Reason: To edit a Call Decline Reason: 1. Press the Up/Down navigation key to scroll through and highlight the Call Decline Reason to delete. Delete 2. Press the Delete context-sensitive soft key to delete the selected Call Decline Reason. A confirmation...

Receiving a call 159 Ignoring an incoming call You can terminate an incoming call alert without answering the call or sending a Decline Call reason by pressing the Ignore context-sensitive soft key or by pressing the Goodbye fixed key. The caller continues to hear the ringing tone but is unaware tha...

Receiving a call 160 change the Call Ignore setting to either Call Ignore: Local, or Call Ignore: Network. Note: When you are on active call and you receive an incoming call, do not press the Goodbye fixed key to ignore an incoming call. If you press the Goodbye fixed key, the current call disconnec...

Receiving a call 161 • The IP Deskphone auto-answers the intercom call on handsfree after the configured number of seconds pass by. • The IP Deskphone auto-answers only if you do not answer the call within the configured time limit. • If you are on an active call, the IP Deskphone does not auto-answ...

The Address Book 162 The Address Book The Address Book is a personal directory of contacts from which you can make a phone call or send an Instant Message (IM).You can access the Address Book while on a call and start a new call from the highlighted contact. You can use the Address Book for the foll...

The Address Book 163 When you view the details of a contact, you can: • Send an IM. For more information, see “Composing an Instant Message” on page 202 . • Edit the contact information. For more information, see “Editing a contact in your Address Book” on page 166 . Figure 25: Contact details Initi...

The Address Book 164 To initiate a call to a contact stored in the Address Book: 1. Press the Directory fixed key to select a contact from the Address Book to call. 2. Press the Up/Down navigation key to highlight a contact on the list. VIew 3. Press the View context-sensitive soft key to make a cal...

The Address Book 165 Adding a contact to your Address Book You can add a new contacts to the Address Book of the IP Deskphone. To add a contact to your Address Book: Add 1. Choose one of the following: — Press the Directory fixed key. — Press the Add context-sensitive soft key, select Address Book f...

The Address Book 166 Editing a contact in your Address Book You can edit a contact in your Address Book. To edit a contact in your Address Book: Yes No Back 5. Do one of the following to complete the entry: — Press the Yes context-sensitive soft key to add the contact to a group and then select the ...

The Address Book 169 To delete a contact from your Address Book: Ok 10. Press the Ok context-sensitive soft key to complete the entry and return to the previous menu. View 1. Press the Up/Down navigation key to highlight the contact you want to delete and press the View context-sensitive soft key. E...

The Address Book 170 Copying information to the Address Book To copy information from the Call Inbox or the Call Outbox screen to the Address Book use the Copy fixed key. Note: If you press the Copy fixed key while in idle mode the message, No content selected for copying appears on the screen. This...

The Address Book 172 Searching for a contact in the Address Book When you access the IP Deskphone Address Book you can perform a search for a contact using one of the following methods: • Index Search (performs a search based on the index number you enter) Yes No Back 8. Do one of the following to c...

The Address Book 173 • 1st Character Search (performs a search based on the first character you enter) • Name Search (performs a search based on the name you enter) To change the method the IP Deskphone uses to search. Using the Search feature in the Address Book To search for a contact while access...

The Address Book 174 • 1st Character Search—to search for a contact whose name begins with the letter d , using the dialpad, press the d (3) key on the dialpad. The first entry in the Address Book that begins with the letter d appears. • Name Search—to search for a specific name in your personal Add...

The Address Book 177 Using Global Search You can perform a global search for a contact. To perform a Global Search for a contact: 1. Press the Services fixed key, select Search , and then select Global Search from the menu. Select 2. Press the Up/Down navigation key and then press the Select context...

Call Inbox 180 Call Inbox While your IP Deskphone is active, all incoming calls are saved in your Call Inbox. You can view the following details about each call: • Call status (Missed) • Name of the caller • SIP address • Time of the call • Number of consecutive calls each caller made to you • Call ...

Call Inbox 181 Accessing the Call Inbox You can access the Call Inbox and initiate a call when the IP Deskphone is: • Idle. For more information, see “Managing calls in the Call Inbox while not on a call” on page 181 . • Active. For more information, see “Accessing the calls in your Call Inbox durin...

Call Inbox 182 Enter Missed All 3. Do one of the following: — To place a call to the selected address using the primary login of the IP Deskphone, press the Enter key. — To view the details of a highlighted call, press the Right navigation key. See “Viewing the details of a call in the Call Inbox” o...

Call Inbox 183 Table 16 on page 183 provides a list of additional user interactions for the main inbox screen. Viewing the details of a call in the Call Inbox You can view the details of a call in the Call Inbox. Table 16: Additional user interactions Item Function Use the Enter key to place a call ...

Call Inbox 184 To view details of a call in the Call Inbox: Managing missed calls When you do not answer incoming calls, the number of new calls appears on the IP Deskphone LCD screen. For example, if you miss three calls the following message appears: 3 new calls . Note: When you view a missed call...

Call Inbox 185 To view missed calls: Msg/Inbox 1. Press the Msg/Inbox fixed key and then press the Missed context-sensitive soft key. 2. Press the Up/Down navigation key to highlight a call from the list of missed calls. 3. Press the Right context-sensitive soft key to view the details of the missed...

Call Inbox 186 Missed Calls Notification You can change the call log behavior so that the message xx new calls is cleared by entering the Inbox without having to select each missed call. Figure 27 on page 186 displays the Message options screen. Figure 27: Messages screen Changing the Missed Calls N...

Call Inbox 188 Initiating a call from the Call Inbox When you receive a call that is missed or answered, the calling number is listed in the Inbox. You can select the number, and then dial from the Inbox, or you can edit the number in the Inbox. To initiate a call from the Call Inbox, press the Msg/...

Call Inbox 190 Deleting calls in your Call Inbox When you delete calls from the Call Inbox, both missed calls and answered calls are deleted. When you view the missed calls and select delete, only the missed calls are deleted. To delete calls from your Call Inbox: Accessing the calls in your Call In...

Call Inbox 191 To access the calls in your Call Inbox during a call: 1. Press the Up/Down navigation key to highlight a call from the list of calls in your Call Inbox. Select Back 2. Choose one of the following: — Press the Select context-sensitive soft key to initiate a call to the highlighted call...

Call Outbox 192 Call Outbox The Call Outbox keeps a record of all outgoing calls made from your Avaya 1140E IP Deskphone. You can add the contact details of the calls in your outbox to your Address Book. You can access the following details about the outgoing calls: • Name • Address • Time of the ca...

Call Outbox 193 Accessing the Call Outbox You can access the Call Outbox and initiate a call when the IP Deskphone is: • Idle. For more information, see “Initiating a call from the Call Outbox” on page 194 . • Active. For more information, see “Accessing the calls in your Call Outbox during a call” ...

Call Outbox 194 Initiating a call from the Call Outbox Note: If your service provider requires that a Directory Number (DN) be used to initiate a call, the Call Outbox entry must have a DN to initiate a call. To initiate a call from the Call Outbox: Delete 4. Press the Delete context-sensitive soft ...

Call Outbox 195 Deleting calls from your Call Outbox You can delete calls from your Call Outbox. To delete calls from your Call Outbox: 4. You can initiate a call from the highlighted call of the Call Outbox list or from the details of a caller screen, by doing one of the following: — Lift the hands...

Call Outbox 196 Viewing the details of a call in the Call Outbox You can view details of a call in the Call Outbox. Yes AllUsr All No 3. Select one of the following context- sensitive soft keys: — Press the Yes context-sensitive soft key to delete the highlighted call. — Press the AllUsr context-sen...

Call Outbox 197 To view details of a call in the Call Outbox: Accessing the calls in your Call Outbox during a call You can access the calls in your Call Outbox during an active call. To access the calls in your Call Outbox during a call: Call Prev Next Back 1. To view details of the selected call, ...

Call Outbox 198 2. Press the Up/Down navigation key to highlight a call from the list of calls in your Call Outbox. Select Back 3. Choose one of the following: — Press the Select context-sensitive soft key to initiate a call to the highlighted caller. Note: This places the current call on hold, if i...

Instant Messaging 199 Instant Messaging You can use your Avaya 1140E IP Deskphone to send and receive an Instant Message (IM). You can access and respond to an IM while on a call. The blue LED (Feature Status Indicator) at the top left of the IP Deskphone lights accompanied by a beep when a new IM a...

Instant Messaging 201 Configuring Instant Messaging pop-ups You can configure Instant Messaging pop-ups. To enable or disable automatic pop-up of a new IM: Configuring IM audible alert You can configure the IP Deskphone to audibly alert you when a new IM arrives. The IP Deskphone audibly alerts you ...

Instant Messaging 202 To enable or disable the audible alerts of a new IM: Composing an Instant Message When you compose an IM, enter the address of the recipient and then enter the message. When you reply to an Instant Message, the IP Deskphone automatically enters the address. For more information...

Instant Messaging 203 To compose and send an Instant Message: Msgs Send IM 1. Do one of the following: — Press the Msgs context-sensitive soft key, select Instant Messaging , and press the New IM context- sensitive soft key — Access the list of IMs by pressing the Expand fixed key. — To compose an I...

Instant Messaging 204 Instant Message Inbox/Outbox The IM Inbox contains a list of all incoming and outgoing Instant Messages. You can filter the IM list to track a series of correspondence to a contact. The lit blue LED indicates the arrival of a new IM. An icon indicates the status of the IMs in y...

Instant Messaging 205 To access and view the contents of the Instant Message Inbox/Outbox: Msgs 1. Choose one of the following: — Press the Msgs context-sensitive soft key, and then select Instant Messaging from the menu. — Press the Expand fixed key. User 2. Press the Up/Down navigation key to high...

Instant Messaging 206 Viewing the content of an Instant Message When you view the content of an Instant Message, you can do the following: • Reply to the Instant Message. See “Replying to an Instant Message” on page 206 . • Initiate a Call to the contact. See “Initiating a call from an Instant Messa...

Instant Messaging 207 Initiating a call from an Instant Message To initiate a call from the IM Inbox, press the Expand fixed key or press the Msgs context-sensitive soft key, and then select Instant Messaging from the menu. Note: If your service provider requires that a Directory Number (DN) be used...

Instant Messaging 208 Deleting an Instant Message To delete a single IM, all the IMs from one contact, or all the IMs in your IM Inbox complete the necessary steps in the following procedure. View 3. Press the View context-sensitive soft key to access the IM. Call 4. To initiate a call to the contac...

While on an active call 210 While on an active call You can use the following features during an active call: • “Making a new call” on page 210 • “Placing a call On Hold” on page 212 • “Using 3-way calling” on page 221 • “Transferring a call” on page 228 • “Using Park Call” on page 232 You can use t...

While on an active call 211 Initiating a call using the active call context-sensitive soft key menu You can initiate a call using the active call context-sensitive soft key menu. To initiate a call using the active call context-sensitive soft key menu: Call Waiting While you are on an active call an...

While on an active call 212 can also redirect the new call, decline the new call, transfer the new call, or ignore the new call. For more information, see “Receiving a call” on page 150 . Placing a call On Hold Use the Hold feature when you are talking to one contact and want to perform another acti...

While on an active call 213 Figure 30: Call On Hold To retrieve a call on hold: Multiple calls On Hold When you have more than one call on hold, use the navigation key to highlight a call on the LCD screen. You can perform an action with that call by using the context-sensitive soft keys on the In-c...

While on an active call 214 key. You can also join the call with the active call to create a 3-way calling session. See “Using 3-way calling” on page 221. Multiple calls In-call mode When the IP Deskphone has multiple calls connected at the same time, you can access the menu items shown in Figure 31...

While on an active call 216 more… Press the more… context-sensitive soft key to select a new menu list of context-sensitive soft keys. When you press the more… context- sensitive soft key, a different selection of context-sensitive soft keys appears. • If you press the more… context- sensitive soft ...

While on an active call 217 Park Press the Park context-sensitive soft key to park the current call. more… Press the more… context-sensitive soft key to select a new menu list of context-sensitive soft keys. The next available menu list contains the following context-sensitive soft keys: [Retrve] [C...

While on an active call 220 To access a call on hold when multiple calls are on hold: To make a call on hold the active call: 1. Press the Up/Down navigation key to highlight a call on hold. Chad 2. To retrieve the highlighted call on hold do one of the following: — Press the Line feature key beside...

While on an active call 221 Using 3-way calling When you have more than one call and you want to join the incoming calls into one call, you can use 3-way calling or create a conference call. Note: Your system administrator or service provider must enable 3- way calling and conference calls for your ...

While on an active call 223 Configuring a conference call When you want to invite three or more callers to a call, you can configure a conference call using the IP Deskphone. The call server handles conference calls. You can join incoming calls to the conference call, or you can join calls that you ...

While on an active call 224 To join a call to an existing conference call: Ad hoc conferencing when connecting to the Call Server This feature allows you to make ad hoc conference calls when you connect to the Call Server. Note: Your system administrator must enable ad hoc conferencing before you co...

While on an active call 225 Figure 33: Current Domain page The context-sensitive soft keys available for viewing the conference details of the current domain are as follows: • Domains : Allows you to select the domain. • Edit : Allows you to edit the conference details. • PgDwn : Allows you to move ...

While on an active call 226 Figure 34: Domain page with conference parameters The context-sensitive soft keys available on the conference parameters page are as follows: • Domains : Allows you to select the domain. • Edit : Opens the Edit Domain page that allows you to edit the conference details. •...

While on an active call 227 Figure 35: Edit Domain screen To edit the conference properties and maximum number of ports, press the Edit context-sensitive soft key to display the Domain Conference Edit screen. Figure 36 on page 227 provides an example of the Domain Conference Edit screen. Figure 36: ...

While on an active call 228 • Save —to save the updated value to the system configuration file. • Abc (/123) —to toggle the input mode to digits (or alphabets). • Clear —to clear the character behind the cursor. • Back —to return to the previous screen. Note: For these configuration changes to take ...

While on an active call 229 Select 4. Choose one of the following: — Enter the phone number or SIP address to which you are transferring the call. — Select a contact from the Address Book, Call Inbox, or Call Outbox by pressing the corresponding fixed key. Highlight a contact from the list and then ...

While on an active call 230 To transfer a call to Voice Mail: Yes No Back The IP Deskphone prompts you with the following question, Consult with party? 6. Select one of the following context- sensitive soft keys: — Press the Yes context-sensitive soft key to consult with the contact to which you are...

While on an active call 231 Note 1: The Transfer to Voice Mail feature is not available for all call servers. Contact your system administrator or service provider to determine if this feature is available to you. Note 2: The Transfer to Voice Mail feature during a conference call is dependent on th...

While on an active call 232 Using the Park Call feature You can use the Park Call feature to temporarily park a call to the call server or to a specific user. You or another user can retrieve the parked call from another IP Deskphone. Using Park Call does not tie up a line, since it is held on the c...

While on an active call 233 Retrieving a Parked Call You must have the retrieval code to retrieve a parked call from the server. You can retrieve a parked call while the IP Deskphone is in the idle state or while on a call. To retrieve a parked call from the server abc 2. Press the abc/123 context-s...

Additional features 235 Additional features You can use the following additional features: • “Using the Friends feature” on page 235 • “Feature keys” on page 243 • “Using Call Forward” on page 266 • “Configuring Do Not Disturb” on page 270 • “Configuring a Presence state” on page 271 • “Configuring ...

Additional features 236 Figure 37: Presence status of a friend Accessing your Friends list To check the online status of a friend on your list: Filter Select 1. Choose one of the following: — Press the Directory fixed key. — Press the Filter context-sensitive soft key, and select Friends from the me...

Additional features 237 To initiate a call to a friend on the Friends list: Status All Edit 2. Do one of the following: — Press the Status context-sensitive soft key to view the current presence status of the friend. — Press the All context-sensitive soft key to view the contents of the Address book...

Additional features 238 To send an IM to a friend on the Friends list: Call 3. Press the Call context-sensitive soft key to initiate a call to the friend. The IP Deskphone uses the SIP address or phone number from your personal Address Book to make the call. Filter Select 1. Choose one of the follow...

Additional features 239 Editing information of a friend You can edit information of a friend on the Friends list. To edit your Friends list: 5. Use the dialpad to enter the text of the message. Send Back 6. Choose one of the following: — Press the Send context-sensitive soft key to send the IM. — Pr...

Additional features 242 To delete a contact from your Friends list: Filter Select 1. Choose one of the following: — Press the Directory fixed key. — Press the Filter context-sensitive soft key, and select Friends from the menu. — Press the Select context-sensitive key. Edit 2. Press the Up/Down navi...

Additional features 243 Feature keys Use the Feature key option to configure the feature keys on IP Deskphone and the Expansion Module for Avaya 1100 Series IP Deskphones. Programmed keys are stored in the user profile. Each user can maintain a list of programmed feature keys. You can designate a fe...

Additional features 244 You can program the feature keys one at a time, or you can automatically program empty feature keys from your Friends list or Address Book. For information about how to autoprogram feature keys see, “Feature key autoprogramming” on page 259 . Figure 39 on page 244 shows the f...

Additional features 246 Figure 40: Feature key details The Program Key screen displays the following: • Key—programmed feature key number • Label—label used for the feature key • Service—services programmed to the feature key, such as: — Speed Dial — Call Forward — Do Not Disturb — Send IM — Presenc...

Additional features 247 Note 1: If you to try to view a feature key that is not programmed the IP Deskphone displays the message: Program Key Not Available (Key is empty) . Note 2: If you try to view a feature key that is designated as a line key, the IP Deskphone displays the message: Program Key N...

Additional features 248 Figure 41: Edit feature key screen To modify a feature key: Modify 1. Press the Modify context-sensitive soft. The Select Service screen opens. 2. Press the Up/Down navigation key to highlight one of the following feature key services: — Speed Dial — Call Forward — Do Not Dis...

Additional features 249 Select Back 3. Choose one of the following: — Press the Select context-sensitive soft key to choose a service. The next screen in the process opens. — Press the Back context-sensitive soft key to return to the previous menu. abc 4. Press the abc/123 context-sensitive soft key...

Additional features 250 The following procedure continues from Step 6 on page 250 . To program a Speed Dial feature key: Next Back 6. Choose one of the following: — Press the Next context-sensitive soft key to continue. Continue to input information based on the following services: Speed dial. See “...

Additional features 252 The following procedure continues from Step 6 on page 250 . To program a Call Forward feature key: Yes No 10. Choose one of the following: — Press the Yes context-sensitive soft key to activate auto-retrieve of held call on hang up of speed dial. — Press the No context-sensit...

Additional features 253 The following procedure continues from Step 6 on page 250 . To program a Do Not Disturb feature key: Finish Clear Back 3. Choose one of the following: — Press the Finish context-sensitive soft key to confirm the entry and complete the procedure. — Press the Clear context-sens...

Additional features 254 The following procedure continues from Step 6 on page 250 . To program a Send IM feature key: Finish Back 2. Choose one of the following: — Press the Finish context-sensitive soft key to confirm the entry and complete the procedure. — Press the Back context-sensitive soft key...

Additional features 255 The following procedure continues from Step 6 on page 250 . To program a Presence feature key: Finish 6. Press the Finish context-sensitive soft key to continue. 1. Press the Up/Down navigation key to highlight one of the following: — Connected — Unavailable Select Back 2. Ch...

Additional features 256 3. You can choose a more detailed message for other users to see or you can select None if you do not want to give additional information. 4. If you chose Connected in step 1, press the Up/Down navigation key to highlight one of the following details: — None — Away — Out to L...

Additional features 257 Remove a programmed feature key You can remove a feature key by using one of the following methods: 1. Edit context-sensitive soft keys. See “To remove a feature key using the Edit context-sensitive soft key:” on page 258 . • Bulk context-sensitive soft keys. See “To remove a...

Additional features 258 To remove a feature key using the Edit context-sensitive soft key: 1. To select a feature key to remove, do one of the following: — Press the Up/Down navigation key to scroll through the feature keys to highlight one to remove and press the Edit context-sensitive soft key. — ...

Additional features 259 Feature key autoprogramming The feature key autoprogramming provides the user with the ability to cause the IP Deskphone to detect all unused programmable keys, and to automatically fill them as Speed Dial keys, Send IM keys, or Call Forwarding keys using the user Friends lis...

Additional features 260 To autoprogram feature keys: Prefs 1. Press the Prefs context-sensitive soft key, select Feature Options , and select Feature Keys from the menu. The Program Key screen opens as shown in, Figure 38 on page 243 . Bulk Back 2. Choose one of the following: — Press the Bulk conte...

Additional features 263 Select 12. Press the Up/Down navigation key to highlight 2. Feature key removal and press the Select context-sensitive soft. The Program Key screen opens listing all the feature keys. All 13. Press the All context-sensitive soft key to remove all the programmed feature keys. ...

Additional features 264 Creating a feature key using the Copy key You can create a feature key for Speed Dial, Call Forward, or Send IM by pressing the Copy fixed key when you are viewing any of the following: • a highlighted entry in an Address Book list • a highlighted entry of your Call Inbox or ...

Additional features 265 2. Press the Up/Down navigation key to highlight Speed Dial, Call Forward, or Send IM from the menu. Note: Presence and Do Not Disturb are not programmable by using the Copy key. Select 3. Press the Select context-sensitive soft key. Set 4. Choose one of the following: — Pres...

Additional features 266 Using Call Forward Use the Call Forward feature to direct incoming calls to an alternate destination. You can continue to make calls from the IP Deskphone but all incoming calls are redirected to the new destination. When you forward a call to another IP Deskphone, the IP Des...

Additional features 267 Figure 42 on page 267 shows the incoming call display for an incoming call. Figure 42: Incoming call display for a forwarded call When the address or subject line is long, you can scroll by using the left and right navigation keys. Table 17 on page 267 describes the Privacy s...

Additional features 268 When you forward your calls to another user or IP Deskphone, you have the option to program the IP Deskphone to remind you that incoming calls can be forwarded. This notification is an audible signal you hear when you go off hook and a change to the ring pattern when a call i...

Additional features 269 Note: If the IP Deskphone is ringing or is in Do Not Disturb mode, you cannot forward the call. To forward your calls or change the number where calls are forwarded: CallFwd 1. Press the CallFwd context-sensitive soft key. 2. Enter the phone number or SIP address where you wa...

Additional features 270 To deactivate Call Forward: Configuring Do Not Disturb Use Do Not Disturb to automatically block all incoming calls. When you activate this feature, the calling party receives a busy signal. To enable Do Not Disturb: Disable Back 1. Choose one of the following: — Press the Di...

Additional features 271 To disable Do Not Disturb: Configuring a Presence state Configure a presence state to enable other users to see information about your availability. You can select from a list of pre-made messages or create a new message to display for your presence state. To select a Presenc...

Additional features 274 Adding a new Presence state message You can add a new Presence state message. To add a new Presence state message: Select Add Back 6. Choose one of the following: — Press the Select context-sensitive soft key to select the Presence detail and move to the confirmation screen. ...

Additional features 275 Configuring Privacy settings You can restrict caller information coming to the IP Deskphone or caller information leaving the IP Deskphone. You can restrict the name, SIP address, or both from appearing on the screen. Incoming call privacy You can restrict the information for...

Additional features 276 To configure Incoming Call Privacy: Prefs 1. Press the Prefs context-sensitive soft key, select Misc Options , and then Incoming Privacy from the menu. Change Back 2. Choose one of the following: — Press the Change context-sensitive soft key to change the Incoming Privacy res...

Additional features 277 Outgoing call privacy You can restrict the information for outgoing calls from your IP Deskphone by configuring the Outgoing Call Privacy setting. To configure Outgoing Call Privacy: Multiple Appearance Directory Number Multiple Appearance Directory Number (MADN), also known ...

Additional features 278 but only one call can be active at a time. However, other clients that are part of the same MADN line can join the active call by going off hook. You can prevent others from joining the call by using the MADN feature to make the call private. To make the call private you dial...

Additional features 279 Figure 43: MADN SCA shared line not active Figure 44: MADN SCA shared line active

Additional features 280 Audio Codecs This feature allows you to specify a codec to which you can switch to during an active call. You can use the Preferences menu to modify the order of preference of the codecs between calls. You can select an audio codec by name during a call, or while the handset ...

Additional features 282 • Allow Address —to edit the list of address. The following context-sensitive soft keys are available for the Answer-Mode Settings page: • Change —to open the Allow Mode Settings page if option 1 is selected. Allows you to open the Allow Domain page shown if option 2 is selec...

Additional features 283 • Back —to return to the previous screen. The Allow Addresses screen displays the domains and SIP addresses in a list. If the list is long, you can scroll down the screen until you have reached the last entry. The following context-sensitive soft keys are available for the Al...

Multiuser 284 Multiuser The Multiuser feature allows multiple SIP user accounts to be active on the IP Deskphone at the same time. This allows a single IP Deskphone to be shared among multiple users each with their own account, allowing each user to receive calls without logging off other users. You...

Multiuser 285 Initial login For an initial login, you must enter a user name and password and specify your login to either be permanent or to expire. You can also specify which SIP domain you want to access. The Domain key allows you to select a domain from the configured list but you cannot modify ...

Multiuser 286 Figure 46: Secondary Login screens You can specify the Line Key to which the new account is associated. By default, the first unused key is selected. If the configured limit is reached on concurrent logins, then the selected login command displays an error message. The initial login me...

Multiuser 287 Logging out The logout command prompts you to select an account, asks for confirmation, then proceeds to log out the account. Logging out an account frees the corresponding Line key. Logging out does not require a password. For more information about logging out, see ““Logging off from...

Multiuser 288 Secondary account logout You can log out of a secondary account by selecting the secondary account in the Logout Select User screen. This causes the secondary account to be removed from the autologin list. If you restart the IP Deskphone, the secondary account is not logged back in. Se...

Multiuser 289 Upgrade impacts to user profiles In previous releases of the IP Deskphone software, user profiles were associated to user names rather than accounts; one user profile could be associated with multiple user names. After the IP Deskphone is upgraded to SIP Release 3.x software, the IP De...

Multiuser 290 associated to the user2 account; therefore a new profile is created. Not all the information in old profiles is preserved. The preference settings (for example, voice mail ID) are discarded in the upgrade. Line keys Each registered user is associated to a separate line key. Each line k...

Multiuser 291 Figure 48: IIP Deskphone with Expansion Module and multiple accounts Pressing a line key either brings up a dialing prompt, initiates a call to a pre-selected target, or answers an incoming call. For more information see ““Making a call” on page 292 . At select account prompts (such as...

Multiuser 292 MADN, Do Not Disturb, and Call Forwarding features also affect the appropriate line key icon of the account. Making a call You can place a call using any of the registered user accounts. The selected user account determines which proxy is used, which domain name is used for the call ta...

Multiuser 293 Line Key 2. However, there are cases where pressing a Line Key does not initiate dialing (for example, Address Book in Select mode). While the outgoing call is ringing, the selected account is displayed on screen on a From: line. Receiving a call When you receive an incoming call, the ...

Multiuser 294 The active call is affected by operations such as transfer or call parking. One exception is the New Call action, which uses the primary account by default; this can be overridden by pressing another line key to initiate the call. Joining calls into a specific conference always uses th...

Multiuser 295 Menu features The IP Deskphone menu displays are customized to match the service package of the active account that is accessing the menu. In most cases, menus are accessed from the Idle screen and the primary account is active. For example, you can only use the Retrve context-sensitiv...

Multiuser 296 Voice Mail settings Voice Mail Settings is located under User Settings . You can program different voice mail addresses and IDs for each account. To access the voice mail of a secondary account, press the line key of the secondary account to obtain a dial prompt, and then press the VMa...

Multiuser 297 used. When accounts are registered on different domains, you can only program and use speed dial keys with targets that are reachable on the domain of the secondary account. It is possible to program and use speed dial keys with targets that are only reachable on the domain of a second...

Multiuser 298 select a target, press Select , then press Send , then the line key that was originally pressed determines the account.) Address books Each profile contains a local address book, which is independent from all network address books. Accessing the Address Book in view mode (by pressing t...

Multiuser 299 Do Not Disturb Selecting the Do Not Disturb command from the Services menu prompts you to specify which account should be placed in DND mode. The option all allows you to place all accounts in DND mode. Selecting an option requests you to confirm the operation before proceeding. The op...

Multiuser 300 Call Forwarding Selecting the Call Forward command from the Services menu prompts you to specify which account must be placed in Call Forward mode. The option forward all places all accounts in Call Forward mode in one operation and the option forward none deactivates Call Forward for ...

Multiuser 301 • If not, Call Forward is activated for all accounts using the key's target. For both single and all keys, you can treat the key as a toggle. If no Call Forward or DND operations are selected, pressing the key switches one or all accounts between forwarding to the key's target and not ...

Multiuser 302 • If not, all accounts are configured to the programmed presence state. As with Call Forwarding keys, this allows Presence keys to be used as toggles. However the presence states are not entirely under your control. Some states are applied automatically (for example, On The Phone). All...

Multiuser 303 Figure 51: Per-account notifications It is possible for the same event to occur for multiple accounts at the same time. In this case, they are displayed one after the other. Account Selection There are a number of scenarios where you are prompted to select an account (for example, logo...

Advanced features 304 Advanced features The following chapter describes the following advanced features: • “Viewing the IP Deskphone information” on page 304 • “Accessing the services menu” on page 305 • “Network menu” on page 316 • “USB flash drive” on page 317 • “Customizable Banner for login” on ...

Advanced features 305 • FeatActv • Srv Pkg Location Press the Details context-sensitive soft key to show: • Primary User • Primary Domain • MAC • IP • License server — Status Press the Back context-sensitive soft key to go back to the Phone Information Screen. Note: You cannot make any changes to th...

Advanced features 306 3. Logout— use to logoff the IP Deskphone. For more information, see “Logging off from the IP Deskphone” on page 85 . 4. Check for Updates—use to check for the latest firmware update for the IP Deskphone. For more information, see “Checking for updates” on page 306 . 5. Reset P...

Advanced features 307 Switching the proxy When you switch proxy, you change the domain to which the IP Deskphone connects. To switch the proxy: Yes No 4. Choose one of the following: — Press the Yes context-sensitive soft key check for the latest firmware update for your IP Deskphone. — Press the No...

Advanced features 308 5. Use the dialpad to enter your password. Ok Back 6. Choose one of the following: — Press the Ok context-sensitive soft key. — Press the Back context-sensitive soft key to return to the previous menu. Yes No The IP Deskphone prompts you with Switch to alternate proxy server? 7...

Advanced features 310 Resetting the IP Deskphone You can use this feature to reset the phone without unplugging the power cable. To reset the IP Deskphone: 1. Press the Services fixed key, and then select Reset Phone . Select 2. Press the Select context-sensitive soft key. abc 3. Press the abc/123 c...

Advanced features 311 Erasing the user data The IP Deskphone stores user files that you eventually want to delete. These files include: 1. Profiles—user profile settings 2. Sounds—downloaded tones or audio alerts 3. Languages—downloaded language files 4. System file—IP Deskphone system configuration...

Advanced features 313 To delete a user profile: Select Delete Exit Back 7. Choose one of the following: — To enter the selected folder, press the Select context-sensitive soft key. — To delete contents of the selected folder, press the Delete context- sensitive soft key. Note: Folders cannot be dele...

Advanced features 314 To delete a sound file: To delete a language file: 3. Log off or restart the IP Deskphone to complete the process. 1. Press the Up/Down navigation key to highlight the sound file you want to delete. Delete Back 2. Choose one of the following: — Press the Delete context-sensitiv...

Advanced features 315 To delete a log file: Delete Back 2. Choose one of the following: — Press the Delete context-sensitive soft key to delete the highlighted language file from the list. — Press the Back context-sensitive soft key to return to the previous menu. 1. Press the Up/Down navigation key...

Advanced features 316 To delete the system file without deleting the user profile: To delete all files: Network menu Primarily, the system administrator is the only person authorized to access the network menu and to use an administration password to access the items. For more information on how to ...

Advanced features 317 The following Network menu items are available: • Server Settings—to select and edit domains • Device Settings—to configure the network settings • Diagnostics—to run a trace route or send a ping to diagnose the network connection — IP Set and DHCP information — Network Diagnost...

Advanced features 318 • To support file transfer between the PCs and the IP Deskphone to upload specific files or preferences into the IP Deskphone. • To backup data stored in the IP Deskphone. Presence of USB flash drive Navigate through the menus Services , Phone Information , USB to verify the pr...

Advanced features 319 Figure 52: USB devices: USB port disabled screen If the USB port is not disabled, then the USB menu displays information on all USB devices attached, even if the device is locked. An unsupported device is enumerated if it is attached to the IP Deskphone. To ensure you know abou...

Advanced features 320 Figure 53: USB devices: Phone information screen Customizable Banner for login If a login banner with login banner text is configured, the IP Deskphone displays the banner text on the screen as the user logs on. Changing the IP Deskphone configured language does not change the ...

Advanced features 321 Figure 54: Login banner screen You can dismiss the banner screen. While you dismiss the banner screen, the IP Deskphone switches to DND mode until the banner is dismissed. Outgoing or incoming calls are not allowed other than emergency calls until you dismiss the banner. You ca...

Advanced features 322 Figure 55: Phone Information Details screen The Phone information details list the following: • Primary User : Primary Logged in User name. • Primary Domain : Primary login domain. • MAC : Device MAC address. • IP : IP Deskphone IP Address • Device Licensing/Token usage informa...

Advanced features 323 screensaver timer to turn off, and activates the previously-selected screensaver. Figure 56 on page 323 displays the menu with the option of selecting the display screensaver. Figure 56: Display screensaver screen Select the Display Screensaver menu item to display the screensa...

Advanced features 324 The following are the items on the displayed list: • Mode —to enable or disable the screensaver and choose if the screensaver is to be password protected. • Delay —to set the time delay before the screensaver is invoked. • Image —to select the background image to display when t...

Advanced features 326 Figure 60: Screensaver enabled message Note: If the device configuration does not allow the use of a password free screensaver, this menu option is unavailable to you. Enabling the screensaver in password protected mode prompts you to enter the password before logging in. The s...

Advanced features 327 The options, which are available for the Enable (with password) mode are as follows: • Ok —Screensaver enabled message appears if the password is valid. Invalid password message appears if the password is invalid. • 123/abc —to toggle input mode between numeric or alphabet. • S...

Advanced features 328 soft key invokes a password input screen. The password must be correctly entered to cancel the screensaver. If you enable the screensaver with no password mode: • Any user interaction, key presses, mouse movement, or incoming call cancels the screensaver (without requiring a us...

Advanced features 329 • The Network menu is accessible to administrators (double press of the services key) even when the screensaver is active. • If user-defined passwords are allowed, a mechanism to disable the screensaver (allowing the administrator to reset the user-defined password) is accessib...

Advanced features 330 Figure 63: Display menu Selection of the menu item takes you to a new display list that contains all the available image files on the Flash File System. Selecting an image screen Select an image from a list of images currently stored on the Flash File System of the device. 1. T...

Advanced features 331 After you select the background image you want to use, the confirmation screen appears. Figure 65 on page 331 displays the selected image in the background and the message to press OK to keep the selected image. Figure 65: Background confirmation screen Note: If the selected im...

Advanced features 335 Note: After you select from one of your existing groups, the bulk creation of the keys happens automatically. Viewing the existing groups you have in your Address Book Select Back 2. Choose one of the following: — Press the Select context-sensitive soft key to begin the bulk ke...

Advanced features 337 To add a new contact to your Address Book After the screen displays the details of the selected address book entry, you can do the following: SendIM Edit Back — Press the SendIM context-sensitive soft key to display the address book entry details for the selected entry. — Press...

Advanced features 340 Speed Dial List When configuring the provision, a feature key can be used as a Speed Dial List. You cannot modify or delete the feature key used by the Speed Dial List. Also, you cannot modify the content of the Speed Dial List. Invocation of the speed dial list is similar to o...

Advanced features 341 The following is the icon for the Speed Dial List key. After you press the feature key provisioned as a Speed Dial List, the list of Speed Dials configured appears on the screen and the you can select an item from that list to invoke a Speed Dial. If the speed dial list is empt...

Advanced features 342 • Exit — screen dismisses without invoking a Speed Dial List entry. Auto retrieve flag The Auto retrieve behavior is added to regular speed dial keys instead of speed dial list entries. To make sure that this flag is configured for programmed speed dial keys the screen in Figur...

Advanced features 343 • Selection/invocation of a Speed Dial List entry places the A-B call on hold and place another outgoing call to URI specified in the Speed Dial List entry, let's say C. • When the A-C call completes, if the auto retrieve flag is enabled for the Speed Dial, then the IP Deskphon...

Advanced features 344 The following are the options available for the Root screen: • Select —use to enter the selected folder. • Delete —prompts you to delete contents of selected folder (folders are not deleted because they are on the IP Deskphone). • Exit —If you are at the root folder of the flas...

Advanced features 345 Figure 71: File manager device browsing screen

Advanced features 346 The file manager browsing screen provides the following options: Note: The context-sensitive soft keys change based on the selected item on the screen. • Select —to enter into the selected folder. • Back —to return to the previous screen • Delete : — If you select a file, it pr...

Advanced features 347 Figure 72 on page 347 displays the message to select the destination folder. Figure 72: Select destination The following are the options available for the Select Destination screen. • OK —to enter in to the selected folder. • Back —to return to the previous screen. After you ha...

Advanced features 348 Figure 73: File Manager Select Destination screen Note: The context-sensitive soft keys change based on the selected item on the screen. Select —to enter the selected folder. Done —to configure the current location as the destination for the send and initiates copy operation. B...

Advanced features 349 Notes on File Manager General notes for File Manager are as follows: • Selection of the .. item (or Back context-sensitive soft key) moves you one level up which results in going off the device and onto the select device screen in some cases. In the case of the current selectio...

Advanced features 350 image file copies the images directory of the flash file system on the IP Deskphone. • A success message appears on the screen displaying that the file is copied to the IP Deskphone successfully. Figure 74 on page 350 displays a sample success message. Figure 74: Sample Success...

Visual indicators 352 Visual indicators The IP Deskphone uses visual indicators or cues to indicate incoming calls and messages. The display icons on the IP Deskphone also indicate the current call state, the status of Inbox calls, and Instant Messages (IMs), and the Presence state of contacts desig...

Visual indicators 354 Visual Alerter/Message Waiting Indicators The red LED light at the top right of the IP Deskphone lights to indicate incoming calls or when a caller leaves you voice mail. The blue LED light at the top left of the IP Deskphone lights to indicate when you receive a new Instant Me...

Visual indicators 355 Table 19 on page 355 lists the visual indicator and the LED status. Table 19: Visual Alerter/Message Waiting Indicator LED Visual indicator LED status Red LED Voice mail left by caller Steady red light until message is reviewed. Incoming call (phone ringing) Fast blinking red l...

Multi-Level Precedence and Preemption 357 Multi-Level Precedence and Preemption Overview The Multi-Level Precedence and Preemption (MLPP) service functionality allows you to place calls at varying levels of precedence; that is, you can specify the precedence level of each call you place. Higher prec...

Multi-Level Precedence and Preemption 358 Other MLPP service features The MLPP service also includes the following features: • Call Origination Busy • Re-authorization • Speakerphone exclusive to 911 Emergency Call Origination Busy The Call Origination Busy feature prevents incoming calls from disru...

Multi-Level Precedence and Preemption 359 Making a call with MLPP If your IP Deskphone is configured for MLPP, the display screen is enhanced for making and receiving precedence calls. There are several ways to make outgoing calls from your IP Deskphone with MLPP, as follows: • Make a call by going ...

Multi-Level Precedence and Preemption 360 and you can select the precedence of the call by pressing the Prec soft key. Note: You can press the Good-bye key at any time to disconnect from the call. 1. Go off-hook and press the Options soft key. See Figure 76 . Figure 76: Options soft key The Options ...

Multi-Level Precedence and Preemption 361 Figure 77: Options menu 2. Use the up and down navigation keys to select Precedence Level and then press the Select soft key. The Precedence Level screen is displayed. An example is shown in Figure 78 . Figure 78: Precedence Level menu example

Multi-Level Precedence and Preemption 363 Figure 80: Outgoing call Making an MLPP call using Inbox/Outbox, Address Book, and Friends List You can place a call from multiple areas of the IP Deskphone interface. including the Inbox/Outbox, Call Logs, Address book, and Friends list. 1. Press the Inbox ...

Multi-Level Precedence and Preemption 365 Figure 82: IM display 4. Press the Call soft key. The IP Deskphone displays the off-hook screen containing the address in the idle screen and the precedence option. See Figure 83 . Figure 83: IM screen with precedence option

Multi-Level Precedence and Preemption 367 Incoming calls with precedence Four types of incoming calls with precedence can be displayed. 1. Precedence call without subject 2. Precedence call with subject 3. Redirected precedence call without subject 4. Redirected precedence call with subject Note: Wh...

Multi-Level Precedence and Preemption 368 Figure 85: Incoming precedence call with subject Incoming redirected precedence call display The first line of the IP Deskphone always displays the caller's information (From) with the ringing phone icon. The second line displays the precedence level. The th...

Multi-Level Precedence and Preemption 369 Consultative transfer When doing a consultative call transfer, the Call Server does not know if the precedence of the transferred call can be re-used. Therefore you can only use a precedence level that you are authorized to use. You may want to transfer the ...

Multi-Level Precedence and Preemption 370 Example : There are 4 incoming calls in the following order and you have not gone off-hook: 1. Caller A, Flash (oldest or first coming) 2. Caller B, Routine (next oldest or second coming) 3. Caller C, Routine (third oldest or third coming) 4. Caller D, Prior...

Multi-Level Precedence and Preemption 371 Order of call preemption The following is the order of call preemption: 1. the lowest precedence call 2. If there are multiple calls on the same precedence level, then the following order is used a. any outgoing call that is unanswered b. the oldest incoming...

Multi-Level Precedence and Preemption 372 While a call is on hold 1. Preemption tone is played through the Handsfree speaker for three seconds. 2. The preempting call presents with the appropriate ringing. 3. The new preemption precedence call screen is displayed. An incoming call is ringing 1. The ...

Multi-Level Precedence and Preemption 373 Figure 86: Preemption acknowledgement screen External preemption The IP Deskphone supports preemption from external sources.

Multi-Level Precedence and Preemption 374 The following table describes the IP Deskphone behaviors that occur when receiving a call from an external source with higher precedence than the presented current calls and no call appearances are available. Table 21: When a preemption call is received from...

Multi-Level Precedence and Preemption 375 Call Origination Busy When Call Origination Busy is enabled, incoming calls are prevented from disturbing you when you are in the process of making an outbound call. When your IP Deskphone is on-hook or off-hook and you enter the first digit or character, th...

Multi-Level Precedence and Preemption 376 Incoming call while dialling outbound number + one free call appearance line When you enter the first digit or character to make a new call, then any call that comes in during this time is not presented. The incoming call hears ringback tone. Your dial pad e...

Multi-Level Precedence and Preemption 377 Incoming call while dialing outbound number + held call with priority lower then incoming call When you enter the first digit or character to make a new call, then any call that comes in during this time is not presented. If the held call is lower in precede...

Multi-Level Precedence and Preemption 378 • you decide to cancel dialing and the IP Deskphone goes back to the idle screen again. This allows the incoming call to be presented if the incoming call has not hung up.You can decide to answer the new incoming call. Re-authorization While you are logged i...

Quick reference 381 Quick reference This section provides a quick reference guide for the Avaya 1140E IP Deskphone. See the following sections for more information: • “Fixed keys” on page 381 • “Commonly used functions” on page 383 • “Context-sensitive soft keys” on page 386 • “Display screen icons”...

Quick reference 382 Access your outbox to view all calls made and to place a call to a previously called contact. Access your address book to view, add or edit entries including your designated friends You can also send Instant Messages (IMs) or initiate a call. Use the Enter key to select highlight...

Quick reference 383 Note: The abc/123 context-sensitive soft key toggles between alphabetic and numeric input. When the context-sensitive soft key label is abc , you can enter alphabetic text and when the con- text-sensitive soft ley label is 123 , you can enter numbers. Commonly used functions Proc...

Quick reference 385 To make an emergency call, logging on is not required. Choose one of the following options:• Lift the Handset and dial the emergency number. • Press the Handsfree key and dial the emergency number. • Press the Headset key and dial the emergency number.

Quick reference 386 Context-sensitive soft keys The following context-sensitive key menus are provided below:• “Idle phone display” on page 386 • “Active call display” on page 389 Idle phone display Initiating a conference call 1. During a call, press the Conf Context-sensitive soft key. 2. Enter th...

Quick reference 387 When you press the More… context-sensitive soft key for the third time, you return to the first menu list. A description of the context-sensitive soft keys available with the phone is idle is provided below. More… context-sensitive soft key menu (second) ScrnSvr Presnce Prefs Mor...

Quick reference 391 On hook On the phone On hold Call Forward Do Not Disturb Outgoing call, Incoming call (ringing) Missed call Instant messaging Icon New, unread Read Replied to Send IM Inbox Icon

Quick reference 392 Incoming Call Answered Incoming Call, Missed, New Incoming Call, Missed, Reviewed Presence Icon Terminated Connected Inactive (only available if auto presence is activated) Unavailable Busy, or Offline Active Available (only available if auto presence is activated) On the Phone (...

Third party terms 393 Third party terms Third Party Terms for Avaya 11xx 12xx sw release 3.0 thru 4.0 (Aug - Nov 2010) Certain portions of the product ("Open Source Components") are licensed under open source license agreements that require Avaya to make the source code for such Open Source ...

Third party terms 394 * National Center for Biotechnology Information * * This software/database is a "United States Government Work" under the terms of the United States Copyright Act. It was written as part of the author's official duties as a United States Government employee and thus can...

Third party terms 401 Zlib The following component is licensed under zlib license: Zlib 1.2.1 Zlib License /* zlib.h -- interface of the 'zlib' general purpose compression library version 1.2.4, March 14th, 2010 Copyright (C) 1995-2010 Jean-loup Gailly and Mark This software is provided 'as-is', wit...

Third party terms 404 Libpng is OSI Certified Open Source Software. OSI Certified Open Source is a certification mark of the Open Source Initiative. Glenn Randers-Pehrsonglennrp at users.sourceforge.netDecember 18, 2008 END OF TERMS AND CONDITIONS Kern_random The following component is licensed unde...

Third party terms 405 HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. .\" END OF TERMS AND CONDITIONS Wchar fun...

Third party terms 406 USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMA...

Third party terms 407 We specifically permit and encourage the use of this software as the basis of commercial products, provided that all warranty or liability claims are assumed by the product vendor. END OF TERMS AND CONDITIONS T-Rex The following component is licensed under the T-Rex license: T-...

Terms you should know 409 Terms you should know 3-way Call The 3-way Call feature joins two calls on your IP Deskphone into one 3-way call. You and the other two callers can speak together. Alphanumeric Dialing Alphanumeric dialing refers to the spelling of names or words by entering alphabetic char...

Terms you should know 410 Categor y 5e (Cat5e) Most Cat5 cable manufactured after 1996 also supports 1000BaseT (GigE) installations, and is designated Cat 5e. Normally, Cat5e cable has four pairs of copper wire. Categor y 6 (Cat6) This is a cable and its associated connecting hardware capable of tra...

Terms you should know 414 Visual Alerter/Message Waiting indicator This is an LCD or an LED signal that flashes to indicate that a message is waiting or when the ringer is on.

Index 415 Index Symbols # Ends Dialing 67 Numerics 3-way calling 221 A Action key 34, 211Active Call features 210Address Book 84, 162Advance system features 304Alphanumeric dialing 69Answering a call 151Audio key 35 B Backlight Screensaver 92Bluetooth wireless technology 124 C Call Forward 266Call F...