AT&T ML17939 - Manual

Getting started Installation preparation You must install the power adapter before using the telephone. If you subscribe to high speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between each telephone line cord and telephone wall jack ...

Getting started 2 Quick reference guide CANCEL Press to cancel an operation and go back to the previous menu (page 14).Press and hold to return to idle mode (page 14). CID Press to display call history information (page 47). MENu Press to enter the main menu (page 14). DIR Press to enter the directo...

Getting started 4 Optional backup battery installation Install three AA alkaline batteries (purchased separately) to use this telephone in the event of a power failure. If power fails with working batteries installed, all functions work properly except for the display illumination. If power fails an...

Getting started 5 Telephone installation Telephone base installation Install the mounting bracket for tabletop use. option 1: Insert the tabs into slots a and b to install your telephone in a low tabletop position. Press the flexible tabs A and B on the mounting bracket until it clicks into place. 1...

Getting started 6 Telephone installation Connect the telephone line cord(s) and the power cord to the telephone base. If you subscribe to high speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between each telephone line cord and teleph...

Getting started 7 Telephone installation option 2: If you have two one-line wall jacks, install your telephone base as shown below. Plug one end of the clear telephone line cord (2-conductor) into the jack labeled LINE 1/L1+L2 on the back of the telephone base. Plug the other end of the clear teleph...

Getting started 8 Data port If you want to connect another device (such as a modem or fax machine) to the wall jack, use the jack labeled DATA on the back of the telephone base. The data port uses line 2 only. DATA port

Getting started 9 Installation options If you want to mount your telephone on a wall, connect the telephone base to a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. Professional assi...

Getting started 11 wall to tabletop installation To return the telephone base from wall installation to tabletop position: Unwrap the telephone line cord. Remove the telephone base from the wall. Unplug the telephone line cord from the telephone wall jack and the power adapter cord from the electric...

Getting started 12 Installation options Hold down the switch hook on the telephone base, then slide the handset tab upwards to remove it from the slot. Rotate the handset tab 180 degrees. Push the handset tab down into the slot until it locks into position. 2. Follow the steps in Telephone base inst...

Getting started 13 Optional headset You can use this telephone hands free when you install any industry standard 2.5mm corded telephone headset (purchased separately). The telephone plays an error tone if you press hEADSET when a headset is not plugged into the headset jack. For best results, use an...

14 Menu overview Use the menus to change the telephone settings. When the telephone is idle, press MENu to enter the main menu. Press or to scroll to the feature to be changed. Press ENTER . Press or to scroll to the desired settings. Press ENTER to save your selection. The telephone plays a confirm...

18 Menu setup Call settings Set the primary line Use this feature to select the default telephone line to be used when you make calls. The primary line is set to Line 1 by default. When the telephone is idle, press MENu . Press or to scroll to Call settings . Press ENTER . Press or to scroll to Prim...

21 Menu setup The answering system setup for each telephone line is separate. The telephone generates voice prompts to guide you through your answering system setup. Answer on/off By default, the answering system is on and ready to record messages on each telephone line. When the answering system of...

22 Menu setup When the telephone is idle, press MENu . Press or to scroll to Answering sys . Press ENTER . Press or to scroll to Mailbox 1 or Mailbox 2 . Press ENTER . Press or to scroll to Announcement . Press ENTER . Press or to scroll to Choose annc . Press ENTER . Press or to scroll to Annc A on...

27 Menu setup Voicemail indicator settings voicemail indicator If you subscribe to voicemail service offered by your telephone service provider, this feature provides a visual indication when you have new voicemail messages on either line. voicemail displays and the corresponding line blinks on the ...

29 The telephone is set to use line 1 by default for making calls. To change the primary line, see Set the primary line on page 18. When you answer a call, the telephone automatically selects the ringing line. Making, answering or ending a call To make a call with the speakerphone : Press SPEAKER to...

33 Telephone operation Options while on calls volume control When you are on a call, press voL+ to increase the handset, speakerphone or headset listening volume. Press voL- to decrease the listening volume. There are two beeps when you reach the minimum or maximum level. flash/call waiting If you s...

37 Speed dial memory overview This telephone has 18 speed dial locations for storing telephone numbers. You can store up to 24 digits in each location.The first nine locations can be accessed by using only the speed dial keys. To access the remaining nine locations, press LowER and then the speed di...

38 Speed dial Speed dial operation Storing a number in a speed dial location Use the following steps to store a telephone number in the desired speed dial memory location. When the telephone is idle, press MENu . Press or to scroll to Speed dial . Press ENTER . Press or to scroll to Program . Press ...

41 Directory Directory overview Directory memory capacity The directory of this telephone can store up to 100 entries, with a maximum of 16 alphanumeric characters (including spaces) for names and 32 digits for telephone numbers. A convenient search feature can help you quickly find and dial numbers...

42 Directory Directory operation Creating a directory entry Use the following steps to store a name and number in the directory. When the telephone is idle, press MENu . Press or to scroll to Directory . Press ENTER . Press or to scroll to Add contact . Press ENTER . To copy one of the last five num...

45 Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with ca...

46 Caller ID About caller ID how caller ID history (call log) works The telephone stores caller ID information for the last 99 incoming calls. Entries are stored in reverse chronological order. The telephone deletes the oldest entry when the log is full to make room for new calls. If you answer a ca...

47 Caller ID Caller ID operation Memory match If the incoming telephone number matches the last seven digits of the telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chr...

51 Caller ID Reasons for missing caller ID information Screen message Reason Private name The caller prefers not to show the name. Private number The caller prefers not to show the telephone number. Private caller The caller prefers not to show the name and telephone number. Unknown name The telepho...

52 Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail mess...

Answering system 53 Answering system operation Message capacity The answering system of each line can record and store up to 99 messages. The recording time of each message depends on the message length you set (see Incoming message length on page 25). The total storage capacity of each line for the...

Answering system 54 Answering system operation Message playback If you have new messages on either line, the /PLAY/SToP indicator for that line flashes. The /PLAY/SToP indicator turns off after you listen to the new messages. When playback begins, the total number of messages is announced. Before ea...

Answering system 55 Answering system operation Press /PLAY /SToP to end the message playback. Delete all old messages Use this feature to delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. When the telephone is idle, press MENu...

Answering system 56 Remote access A three-digit security code is required to access the answering system remotely from any touch-tone telephone. The default code is 500 . See Remote code on page 25 to change it. To remotely access the answering system: Dial your telephone number from any touch-tone ...

57 Screen icons, indicator lights and alert tones Line 1 is in use. Line 2 is in use. The ringer on line 1 is muted. The ringer on line 2 is muted. The ringers on both line 1 and line 2 are muted. There are new messages in mailbox 1 or mailbox 1 is in use. There are new messages in mailbox 2 or mail...

58 Appendix Screen icons, indicator lights and alert tones Alert tones One short beep There are new messages that have not been reviewed when the message alert tone is turned on.While your telephone conversation is being recorded, you will hear one beep per minute.You receive a call while you are al...

59 Appendix Screen display messages all deleted All call history entries have been removed. all old messages deleted! All old messages in the selected mailbox have been deleted. already saved The number you entered in the directory has already been saved. Call log empty There are no entries in the c...

60 Appendix Saved to Directory The entry has been saved successfully into the directory. VM indicator cleared The voicemail indicator has been deleted. Voicemail:Lx There is a new voicemail message on line X. Screen display messages

61 Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.telephones.att.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268. My telephone does not work at all. Make sure the power adapter is s...

62 Appendix Troubleshooting Eliminate any background noise. Noise from a television, radio or other appliances might cause the telephone to not dial out properly. If you cannot eliminate the background noise, first try muting the corded handset before dialing, or dialing from another room with less ...

63 Appendix Troubleshooting If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line(s), you must install a DSL filter between each telephone line cord and telephone wall jack (see Telephone base installation on pages 6-7). The filter prevents noise...

64 Appendix Troubleshooting System does not respond to remote commands. Make sure the remote code is on and you have entered a three-digit remote code (see Remote code on page 25). Make sure you are calling from a touch-tone telephone. When you dial a number, you should hear tones. If you hear click...

65 Appendix Troubleshooting I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work. Make sure your computer is powered on.Make sure your Internet connection is working properly.Make sure that the software is installed and runni...

66 Appendix General product care To keep your telephone working well and looking good, follow these guidelines: Avoid putting it near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps).DO NOT expose it to direct sunlight or moisture.Avoid droppin...

67 Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information Read a...

68 Appendix FCC and ACTA information If this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules. If the equipment was approved after that date, it complies with the Part 68 rules and wit...

70 Appendix Part 15 of FCC rules Some telephone equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used properly, may cause interference to radio and television reception. This product has been tested and found to meet the standards for a class B digital devi...

71 Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, call 1 (800) 222-3111 or visit www.telephones.att.com . In Canada, dial 1 (866) 288-4268 ....

73 Appendix Technical specifications Technical specifications Operating temperature 32°F — 122°F 0°C — 50°C Power adapter input: 100-120V AC 60Hz output: 6V DC 400mA Optional backup batteries three 1.5V alkaline batteries

Index 74 A Alert tones, 58Annc A time, 23Annc B time, 23Announcement A, B Delete, 23Play, 22Record, 22 Answer a call, 29Answering system, 52–56Auto redial, 32 C Caller ID Delete entries, 48Dial an entry, 48Dialing options, 48Reviewing call history, 47Save entries to speed dial, 50Save entries to the...

Index Index 75 o On hook dialing, 30Optional backup battery installation, 4 P Priority code, 26 R Redial Copy the redial entry to speed dial, 31Dial the redial entry, 31 Remote access, 56Remote code, 25 S Safety information, 67Screen display messages, 59–60Special call ID messages, 51Speed dial Dele...

Remote access wallet card The wallet card below lists the commands needed to control your answering system from any touch-tone telephone. Fold here. Cut along dotted line. Action Remote command Play all messages ............................................................... 1 Play new messages .......