Page 3 - Table of Contents
3 Table of Contents 1 Before Using the Machine ...................................................................13 Xerox Welcome Center .........................................................................13 Serial Number ...........................................................................
Page 13 - Before Using the Machine; Xerox Welcome Center; Serial Number
13 1 Before Using the Machine Welcome to the Xerox family of WorkCentre products.This System Administration Guide provides detailed information, technical specifications and procedures for using the integral features of the machine. Xerox Welcome Center If you need assistance during or after product...
Page 14 - Language Displayed on the Touch Screen; control panel, and then select the required language.; Setups chapter on page 63.; Conventions; • Paper is synonymous with media.; Orientation
1 Before Using the Machine 14 Language Displayed on the Touch Screen The language of the touch screen can be changed in the following two ways: • To change the language for temporary use, press the <Language> button on the control panel, and then select the required language. NOTE: The languag...
Page 15 - Italic Typeface; • For more information, refer to “Loading Paper” on page 17.; • Job Status – page 39.; Warnings; WARNING
Conventions 15 Text in [Square Brackets] Indicates the names of the screens, tabs, buttons, features, and option categories. Square brackets are also used when referring to file and folder names on a PC.For example: • Select [Original Type] on the [Image Quality] screen. • Select [Save]. Text in <...
Page 16 - Related Information Sources; User Guide
1 Before Using the Machine 16 Related Information Sources The following sources of information are available for the machine. User Guide This guide is intended for general users and describes how to use the features of the machine, such as copy, scan, and fax. System Administration Guide This guide ...
Page 17 - Paper and Other Media; Loading Paper; Supported; Preparing Paper for Loading; If the machine is processing a job, do not open the active paper tray.
17 2 Paper and Other Media The machine is designed to use various paper types and other media. This chapter provides information on loading paper and other types of media into the machine. Loading Paper The machine can be equipped with various paper trays. Depending on the machine configuration, up ...
Page 22 - Envelope Tray; Auto Tray Switching; Paper Tray Priority in the
2 Paper and Other Media 22 Envelope Tray The Envelope Tray allows you to stack up to 43 mm of envelopes. NOTE: Insert the Envelope Tray in the slot for Tray 1 only. Inserting the Envelope Tray in any other slot will damage it. 1. Pull out the Envelope Tray. 2. Load the envelopes in the Envelope Tray...
Page 23 - Storing and Handling Paper; • Store paper flat on a shelf or pallet above floor level.; Supported Paper Sizes and Types; Supported Paper Sizes; For the capacity of each tray, refer to; Appendix; Paper Trays - Standard Sizes
Storing and Handling Paper 23 Storing and Handling Paper Always use high quality, xerographic grade paper in the machine. Damaged, curled, or damp paper can cause jams and image quality problems. Follow these simple rules to store paper. • Store paper in dry conditions, away from extreme heat or col...
Page 25 - Output Trays/Duplex Module - Standard Sizes; blank : Not available
Supported Paper Sizes and Types 25 Output Trays/Duplex Module - Standard Sizes O : Available blank : Not available Paper Size Dimensions (mm) LEF/ SEF Center Tray Left Side Tray Integrated Office Finisher Office Finisher LX Duplex Module A6 105.0 148.0 LEF O O O A5 148.0 210.0 SEF O O O O LEF O O O ...
Page 26 - Supported Paper Types; Paper Trays
2 Paper and Other Media 26 Paper Trays - Non-standard Sizes Output Trays/Duplex Module - Non-standard Sizes Supported Paper Types The following table lists the paper types supported by each paper tray, duplex module, and the finisher. Paper Trays Paper Size Tray 1, 2 / Tray 3, 4 (Two Tray Modules) T...
Page 28 - Output Trays/Duplex Module
2 Paper and Other Media 28 Output Trays/Duplex Module O : Available blank : Not available*1: Plain Reload refers to paper already printed on one side. Paper Type Weight g/m 2 Center Tray Left Side Tray Integrated Office Finisher Office Finisher LX Duplex Module Plain 60-105 O O O O O Plain Reload* 1...
Page 29 - Maintenance; Ordering Supplies; Supplies Telephone Number:; Cleaning the Machine; Control Panel and Touch Screen
29 3 Maintenance This chapter describes the maintenance tasks that are required periodically to maintain the machine in proper working order. Ordering Supplies A variety of supplies are available for the machine, including machine-specific consumables such as a toner cartridge, a drum cartridge, sta...
Page 30 - Document Glass and Document Feeder Glass; Replacing the Drum Cartridge; CAUTION
3 Maintenance 30 Document Glass and Document Feeder Glass Clean the document cover and document glass monthly to prevent streaks, smears, and other marks from appearing on copies or prints. If the optional document feeder is installed, also clean the film and document feeder glass. 1. Wipe the docum...
Page 31 - Removing the Old Drum Cartridge; correct one specified for the machine.; Inserting the New Drum Cartridge; Remove the new drum cartridge from the box.
Replacing the Drum Cartridge 31 Removing the Old Drum Cartridge 1. Make sure that the machine is not operating, and open the front cover. 2. Open the bypass tray and then Cover A while lifting up the release lever. 3. Lift up the colored lever, and slide the drum cartridge out until you can grasp th...
Page 33 - Replacing the Toner Cartridge; Removing the Old Toner Cartridge
Replacing the Toner Cartridge 33 Replacing the Toner Cartridge The toner cartridge is a customer replaceable unit. The touch screen will display a message when the cartridge needs to be replaced. Removing the Old Toner Cartridge 1. Make sure that the machine is not operating, and open the front cove...
Page 34 - Inserting the New Toner Cartridge; Close the front cover.; Loading Staples in the Integrated Office Finisher (Optional)
3 Maintenance 34 Inserting the New Toner Cartridge 1. Remove the new toner cartridge from the box. Before removing the cartridge from the bag, shake it from side to side to evenly distribute the toner inside. 2. Insert the cartridge as shown in the illustration, and slide it into the machine until i...
Page 35 - Loading Staples in the Office Finisher LX (Optional)
Loading Staples in the Office Finisher LX (Optional) 35 3. After removing the staple cartridge, check the inside of the finisher for any remaining staples. 4. Pinch both sides of the empty staple case with your fingers (1), and remove the staple case from the cartridge (2). 5. Insert the front side ...
Page 37 - Loading the Booklet Staples in the Office Finisher LX (Optional); If you have trouble inserting; Emptying the Hole Punch Waste Container (Optional)
Loading the Booklet Staples in the Office Finisher LX (Optional) 37 Loading the Booklet Staples in the Office Finisher LX (Optional) If the optional Booklet Maker is installed, a message appears on the touch screen when the unit runs out of staples. When the message is displayed, load a new staple c...
Page 39 - Job Status; Select the required option.
39 4 Job Status This chapter contains information on the job status screens and the features available. Job Status This feature allows you to check the progress of incomplete jobs, or display the detailed information of completed jobs. The newest job will be displayed at the top of the list. You can...
Page 40 - Active Jobs; Print Waiting Jobs; Job Screen
4 Job Status 40 Active Jobs This screen allows you to view incomplete jobs that are waiting, in progress, or suspended. It also allows you to view Secure Print, Sample Set, or Delayed Print documents that are currently stored in the machine. You can see job attributes or promote/delete jobs. 1. Pres...
Page 41 - Completed Jobs
Completed Jobs 41 Delete Cancels a job that is being processed or on hold, or deletes a stored document from the machine’s memory. Promote Job Promotes a job to be processed immediately after the one being processed. Last Original Indicates the current scan batch is the last in a job to be scanned. ...
Page 42 - Job Status; Job Attributes; Show Children Jobs; Reports in the Setups chapter on page 72.; Secure Print Jobs & More; system settings and machine configuration.
4 Job Status 42 Job Attributes Select a job on the [Completed Jobs] screen to display the job attributes. The attributes displayed vary depending on the type of job. Show Children Jobs Select this button to show all child jobs for the selected job. The button is displayed only when there are child j...
Page 43 - Charge Print; Refresh
Secure Print Jobs & More 43 Charge Print The Charge Print feature temporarily stores documents on the machine per billing ID. The feature prevents unauthorized printing by requiring users to log in to the machine before printing. Documents without a billing ID are stored under [No User ID], and ...
Page 44 - Private Charge Print; Secure Print
4 Job Status 44 Private Charge Print The Private Charge Print feature temporarily stores documents per user ID, until a user logs in and manually prints them from the machine’s control panel. This feature only displays documents of a logged-in user, and thus provides security and privacy to document...
Page 45 - Sample Set
Secure Print Jobs & More 45 3. Select [Document List]. 4. Enter the passcode for the user ID, and select [Confirm]. 5. Select a document to print or delete. 6. Select the required option. Refresh Refreshes the displayed information. Go to Specifies the Secure Print number to be displayed on the ...
Page 46 - Delayed Print; Public Mailbox
4 Job Status 46 • Select All - Selects all documents in the list. • Delete - Deletes a document selected in the list. • Print - Prints a document selected in the list. After printing, the document will be deleted. Delayed Print This feature allows you to store documents on the machine for printing a...
Page 47 - Undelivered Faxes; Use the scroll buttons to switch between screens.
Secure Print Jobs & More 47 Pages Displays the number of printed, scanned, sent, or received pages. Select All Selects all the documents in the [Public Mailbox]. Print Prints a document selected in the list. Delete Deletes a document selected in the list. Undelivered Faxes This feature allows yo...
Page 48 - Address Book
4 Job Status 48 Address Book Displays a page which allows you to select a recipient from the Address Book. For information on how to select a recipient from the Address Book, refer to the Fax chapter in the User Guide. Starting Rate Displays the [Starting Rate] screen where you can select the [G3 Au...
Page 49 - Machine Status; Machine Information
49 5 Machine Status This chapter describes how to check the machine status, billing meter, and status of consumables. It also describes how to print various reports/lists and how to access the System Administration mode.For information on each tab, refer to the following: Machine Information – page ...
Page 50 - General Information; For enquiry on maintenance and operation; Paper Tray Status
5 Machine Status 50 1. Press the <Machine Status> button on the control panel. 2. Select the [Machine Information] tab. 3. Select the required option. General Information This feature allows you to view user support information, the machine’s serial number and configuration, and the software v...
Page 51 - Print Mode; Emulation Parameters; PCL Emulation; PCL Emulation on page 427; PDF; This feature is only available with the PostScript driver.; Setup; PDF Direct Printing on page 430
Machine Information 51 Print Mode This feature allows you to change the default printer mode and emulation parameter settings.For the lists of emulation parameters and their values, refer to Emulation Parameters in the Appendix chapter on page 427. 1. Select [Print Mode] on the [Machine Information]...
Page 52 - Password; Overwrite Hard Disk; This feature displays the overwrite status of the hard disk.; Print Reports; logged in as the System Administrator.
5 Machine Status 52 1. Select [Setup] on the [PDF] screen. 2. Enter a 3-digit parameter item number in the [Item Number] field. 3. Select [Change Value] to change the displayed value, or select [Confirm] if no change is required. 4. If you selected [Change Value], enter the required value in the [Ne...
Page 53 - Job Status/Activity Report; Job History Report; Lists the 50 most recent errors that occurred in the machine.; Stored Document List; Lists the fax jobs queued on the machine.; Copy Reports; Configuration Report
Machine Information 53 1. Select [Print Reports] on the [Machine Information] screen. Job Status/Activity Report NOTE: When Server Fax is enabled, the [Job Status] feature is displayed instead of the [Job Status/Activity Report] feature, and the [Activity Report] and [Stored Document List] options a...
Page 55 - Job Templates in the CentreWare Internet Services chapter on; Fax Reports
Machine Information 55 Reports • Configuration Report - Lists common settings, such as hardware configuration, network information, and print and copy feature settings. • Scan/Fax Configuration Report - Lists settings specific to fax and scan features. • Domain Filter List - Lists domains registered...
Page 56 - Mailbox List; Job Counter Report; Auditron Reports
5 Machine Status 56 Mailbox List 1. Select [Mailbox List] on the [Print Reports] screen. 2. Select the required option. 3. Select the <Start> button on the control panel. Mailbox List Lists the mailbox settings and procedure when storing data in the mailbox. Job Counter Report 1. Select [Job C...
Page 57 - Automatically Printed Reports/Lists; Notifies a job flow error. For more information, refer to
Machine Information 57 Automatically Printed Reports/Lists This section describes the various reports/lists that can be printed automatically. Job History Report Lists the last 50 jobs processed on the machine. For more information, refer to Job History Report on page 73 . Activity Report Lists acti...
Page 58 - Fax Receiving Mode; This feature is not displayed when Server Fax is enabled.; Manual Receive; Receives a fax automatically.; Faults; Supplies; This tab allows you to view the status of consumables.
5 Machine Status 58 Fax Receiving Mode This feature allows you to set the fax reception mode to [Manual Receive] or [Auto Receive]. NOTE: This feature is not displayed when Server Fax is enabled. 1. Select [Fax Receiving Mode] on the [Machine Information] screen. Manual Receive Starts receiving a fa...
Page 59 - Billing Information; Machine Serial Number; User Account Billing Information
Billing Information 59 Billing Information This tab allows you to view the billing meter information.For more information, refer to the following: Billing Information – page 59User Account Billing Information – page 59 1. Press the <Machine Status> button on the control panel. 2. Select the [B...
Page 60 - Tools; The default System; System Administrator Settings on page 138; System Settings; System Settings on page 65; For more information on the features available, refer to
5 Machine Status 60 Tools On the [Tools] screen, the System Administrator can change various default presets on the machine, register mailboxes and job flow sheets, and configure authentication and security features. To access all features on this screen, you must enter the machine in the System Adm...
Page 61 - Accounting; Accounting on page 132; Authentication/Security Settings; Authentication/Security
Tools 61 Accounting This menu allows you to configure accounting functions and view jobs performed by each account.For more information on the features available, refer to Accounting on page 132 . Authentication/Security Settings This menu allows you to set up the authentication and security feature...
Page 63 - Setups; Setting Procedure; Enter the System Administration Mode; System Administrator Settings
63 6 Setups This chapter describes how to change the various defaults preset on the machine, how to register the various items such as mailboxes and destinations, and how to configure or change the System Administrator settings. Setting Procedure This section describes the basic setting procedure av...
Page 64 - Configure a Feature
6 Setups 64 2. Configure a Feature 1. Press the <Machine Status> button on the control panel. 2. On the Machine Status screen, select the [Tools] tab. 3. Select a menu item from the main menu displayed on the left side of the [Tools] screen. 4. Select a group in the [Group] menu. 5. Select a f...
Page 65 - Common Service Settings
Main Menu on the [Tools] Screen 65 Main Menu on the [Tools] Screen The main menu, displayed on the left side of the [Tools] screen, provides the following menu items. Refer to the respective sections for details. [Setup] is also available for general users. System Settings – page 65Setup – page 122A...
Page 67 - Audio Tones
System Settings 67 Auto Job Release Specifies whether to automatically release the current job to allow execution of the next job, if a problem such as a paper jam interrupts the current copy or scan job and is not resolved within the selected period of time. Select [On] and then select the time per...
Page 68 - Screen/Button Settings; Job Status on page
6 Setups 68 Fault Tone Specifies the volume level of the tone generated when a job did not finish properly. Alert Tone Specifies the volume level of the tone generated when a job is suspended due to an error. Out of Paper Warning Tone Specifies the volume level of the tone generated when the machine...
Page 70 - Paper Tray Settings; Custom Paper Name / Color
6 Setups 70 Paper Tray Settings This feature allows you to configure various settings for trays, and for paper to be loaded in the trays. 1. Select [Paper Tray Settings] in the [Features] menu. 2. Change the required settings. 3. Select [Close]. Custom Paper Name / Color Specifies user-defined paper...
Page 71 - Paper Type Priority; Auto Tray Switching Control; Auto Tray Switching on page 22
System Settings 71 Paper Tray Attributes During Loading Specifies whether to display the paper tray attributes on the control panel when the tray is opened to load paper. This setting does not apply to Tray 5 (Bypass). Paper Tray Priority Specifies the paper tray priority for Auto Tray Switching. Tr...
Page 72 - Image Quality; Change the required settings.; Photo & Text Recognition; Reports; Print Reports Button; Print Reports in the Machine Status
6 Setups 72 Image Quality This feature allows you to configure various settings to adjust the quality of scanned data. 1. Select [Image Quality] in the [Features] menu. 2. Change the required settings. 3. Select [Close]. Photo & Text Recognition Specifies the level at which the machine distingui...
Page 74 - Maintenance; Initialize Hard Disk
6 Setups 74 • Print when delivery fails Prints a “Transmission Report - Job Undelivered” for a transmission failure. File Transfer Report - Fax Server Allows you to set whether to print a transmission report after the machine sends scanned data using the Server Fax service. • No Print Does not print...
Page 76 - Watermark
6 Setups 76 5. Select [Adjust] to apply the settings. 6. Select [Sample Printout] and then select the tray again, to output a sample printout. Check with the sample printout that the fold and staple positions have been adjusted. Watermark This feature allows you to set the defaults for date and text...
Page 77 - Other Settings; Switches between the Fax and Server Fax services.
System Settings 77 Force Watermark - Client Print Specifies whether to always enable the Watermark feature for print jobs submitted from client computers. Force Watermark - Mailbox Print Specifies whether to always enable the Watermark feature for Mailbox Print jobs. Custom Watermark 1 to 3 Specifie...
Page 78 - Odd Page 2 Sided; have the tray settings changed specially for the use of postcards.
6 Setups 78 Odd Page 2 Sided Specifies whether to add a blank page to a document that contains an odd number of pages, so that the document prints as an even number of pages. Paper Size Settings Specifies the paper size table used when the machine is set to detect standard sizes of documents and rec...
Page 84 - Country; Specify the country code for the line type used in your area.; Recipient Selection Method; Specifies whether to permit users to edit the Address Book.; Copy Service Settings; Copy Tab; Paper Supply - Button 2 to 4
6 Setups 84 Country Specify the country code for the line type used in your area. NOTE: When setting up Fax options, users in European countries and North American countries may be required to set the country code for the line. Also refer to “Country Code for Fax Option” in the Fax chapter of the Us...
Page 85 - Copy Defaults; Reduce/Enlarge Presets on page 90
System Settings 85 Copy Defaults This feature allows you to set the default for each copy feature. The copy settings are returned to the defaults set here when the power is switched on, when the Energy Saver mode is cancelled, or when the <Clear All> button is pressed. If you set defaults for ...
Page 88 - Copy Control; Some areas of images may be cropped if you select [Copy to Side 2].
6 Setups 88 Bates Stamp - Position Specifies the default value for [Position] displayed when [Bates Stamping] is selected for [Page Number] under [Annotations] on the [Output Format] tab. Sample Job Specifies the default for the [Sample Job] feature on the [Job Assembly] screen. Booklet Creation - C...
Page 89 - Pseudo-Photo Gradation Mode; Original Size Defaults; Original Size 1 to 11; Specifies the document sizes assigned to each of the 11 buttons.
System Settings 89 Fine-tune 100% Specifies the actual magnification ratio for making copies on the document glass when [100%] is selected on the [Reduce/Enlarge] screen. Fine tune the value in the range of 98.0 to 102.0%. Pseudo-Photo Gradation Mode Specifies whether to perform gradation level corr...
Page 90 - Reduce/Enlarge Presets; Connectivity & Network Setup; Printer; The options available may vary with the usage environment.; Port Settings
6 Setups 90 • Custom Size Specifies a user-defined size set using the scroll buttons. Reduce/Enlarge Presets This feature allows you to assign preset magnification buttons. These are displayed when you select [Proportional %] in the [Reduce/Enlarge] feature on the [Copy] screen. If you predefine fre...
Page 92 - Protocol Settings
6 Setups 92 SNMP Specifies whether to enable the SNMP agent. FTP Client Specifies whether to enable the FTP Client port. Receive E-mail Specifies whether to enable the mail receiving port. Send E-mail Specifies whether to enable the mail transmission port. E-mail Notification Service Specifies wheth...
Page 94 - Proxy Server Settings
6 Setups 94 1. Select [Machine’s E-mail Address/Host Name] in the [Features] menu. 2. Change the required settings. 3. Select [Close]. E-mail Address Specifies the e-mail address of the machine. Enter an address of up to 128 characters. Machine Name Specifies the name of the machine. Host Name Speci...
Page 96 - Remote Authentication Server Settings; Authentication System Setup
6 Setups 96 • POP Password Encryption Specifies whether to enable the POP password encryption using APOP. SMTP Server Settings Specifies the SMTP server settings. Use the scroll buttons to switch between screens. • SMTP Server Name / IP Address Specifies the domain name or IP address of the SMTP ser...
Page 97 - Security Settings; Security - Encryption/Digital Signature on page 297
System Settings 97 • Server Response Time-Out Specifies the time-out value for a response from the server. • Search Time-Out Specifies the time-out value for user search on the server. Kerberos Server Settings Specifies the Kerberos servers. The following parameters are available for each Kerberos s...
Page 98 - PDF/XPS Signature Settings
6 Setups 98 • HTTP - SSL/TLS Communication Specifies whether to enable SSL/TLS communications. • HTTP - SSL/TLS Port Number Specifies the SSL/TLS communications port number. • LDAP - SSL/TLS Communication Specifies whether to enable SSL/TLS communication using LDAP. • Device Certificate - Client Spe...
Page 99 - IPSec Settings
System Settings 99 • Device Certificate Specifies the certificate for the PDF/XPS signature. For information on certificates, refer to Security - Encryption/Digital Signature on page 297 . • PDF Signature Specifies whether to add a PDF signature, whether to add a visible or invisible signature, or w...
Page 100 - E-mail Receive Protocol; Print Service Settings
6 Setups 100 • IEEE 802.1x Specifies whether to enable IEEE 802.1x authentication. • Authentication Method Specifies the IEEE 802.1x authentication method. • Login User Name Specifies the login user name for IEEE 802.1x authentication. • Login Password Specifies the password for the login user name ...
Page 101 - Allocate Memory; PostScript Memory; • No Spooling
System Settings 101 Allocate Memory This feature allows you to specify memory capacities required for printing and for the receive buffer for each interface. 1. Select [Allocate Memory] in the [Features] menu. 2. Change the required settings. Use the scroll buttons to switch between screens. 3. Sele...
Page 103 - Receiving Buffer - Port 9100; Print Area; • Display Message; Paper Type Mismatch
System Settings 103 Receiving Buffer - Port 9100 Specifies the input buffer memory capacity for Port 9100 interface within the range of 64-1024 KB in 32 KB increments using the scroll buttons or the numeric keypad. The currently available memory will be displayed at the top of the screen with the fo...
Page 105 - Scan Service Settings; Scan Defaults; Original Type
System Settings 105 Scan Service Settings This section describes the features that allow you to configure or change machine settings specific to the scan features. For more information, refer to the following. NOTE: When the Server Fax service is enabled, [Scan Service Settings] is displayed as [Sca...
Page 106 - Scan to PC Defaults; Specifies the default transfer protocol.
6 Setups 106 Background Suppression Specifies the default for the [Background Suppression] feature on the [Advanced Settings] screen. Original Orientation Specifies the default for the [Original Orientation] feature on the [Layout Adjustment] screen. Resolution Specifies the default for the [Resolut...
Page 107 - Output Size Defaults; Output Size 1 to 8
System Settings 107 Original Size Defaults This feature allows you to configure or change the original size buttons on the [Original Size] feature on the [Layout Adjustment] screen. 1. Select [Original Size Defaults] in the [Features] menu. 2. Change the required settings. Use the scroll buttons to ...
Page 108 - Memory Full Procedure
6 Setups 108 Reduce/Enlarge Presets This feature allows you to configure or change the reduction/enlargement ratio buttons that appear when [Proportional %] is selected for the [Reduce/Enlarge] feature on the [Layout Adjustment] screen. 1. Select [Reduce/Enlarge Presets] in the [Features] menu. 2. C...
Page 109 - Fax Service Settings; Screen Defaults; Fax Screen Default; Fax Defaults
System Settings 109 Fax Service Settings This section describes the features that allow you to change the default settings for the fax mode. For more information, refer to the following: Screen Defaults – page 109Fax Defaults – page 109Fax Control – page 111Fax Received Options – page 114Reduce/Enla...
Page 111 - Fax Control; When [Standard Size Mode] is selected, some areas of the images may be
System Settings 111 Fax Control This feature allows you to conduct operational control of the various fax features. 1. Select [Fax Control] in the [Features] menu. 2. Change the required settings. Use the scroll buttons to switch between screens. 3. Select [Close]. Re-enter Recipients Specifies whet...
Page 115 - • Inch Size; Local Terminal Information
System Settings 115 1. Select [Reduce/Enlarge Presets] in the [Features] menu. 2. Change the required settings. Use the scroll buttons to switch between screens. 3. Select [Close]. R/E Preset 1 to 7 • Preset % Specifies the reduce/enlarge ratios assigned to each of the seven buttons. Select from 25 ...
Page 116 - Internet Fax Control; Internet Fax Path; Internet Fax Profile on page 110
6 Setups 116 Local Name Specifies the local name so that the remote machine can identify your machine. Enter up to 20 characters using the screen keyboard on the touch screen. The local name will be shown in the display or communication management report of the destination.For information on the scr...
Page 118 - E-mail Control – page 118; Maximum Address Entries
6 Setups 118 E-mail/Internet Fax Service Settings This section describes the features that allow you to configure or change machine settings for sending scanned documents as e-mail attachments. For more information, refer to the following. NOTE: When the Server Fax feature is enabled, [E-mail/Intern...
Page 120 - Mailbox/Stored Document Settings; Mailbox Service Settings
6 Setups 120 Mailbox/Stored Document Settings This section describes the features that allow you to configure various settings for mailboxes created for saving confidential incoming fax documents or scanned documents. For more information, refer to the following: Mailbox Service Settings – page 120S...
Page 121 - Stored Document Settings; Mailbox Document Expiration Date; stored document will be deleted when the machine is turned back on.; Print Job Confirmation Screen; Job Flow Service Settings; Select the required setting.
System Settings 121 Stored Document Settings This feature allows you to select whether documents stored in a mailbox are automatically deleted. You can set how long documents are kept and what time they are deleted.You can also select whether individual documents are deleted or not. 1. Select [Store...
Page 122 - Pool Server; Specifies whether to use a pool server.; Pool Server Login Method; Create Mailbox
6 Setups 122 Pool Server Specifies whether to use a pool server. Pool Server Login Method Specifies the pool server login method. Selecting [Show login screen] displays a login screen to enter the login name and the password each time the machine accesses the pool server. Job Flow Sheet List Default...
Page 123 - Mailbox Name; Create Job Flow Sheet on page 125
Setup 123 4. On the screen displayed, select [On] or [Off] under [Check M’box Passcode]. NOTE: If you select [On], go to step 5 to register a passcode. The machine will not allow the mailbox to be accessed unless the registered passcode is entered. If you select [Off], skip to step 8. 5. Enter a pas...
Page 124 - Cut Link; Create Job Flow Sheet on; Stored Programming; Registering Operations with a Job Number; Perform the operations to be stored for the job number.; Store
6 Setups 124 1. Select [Link Job Flow Sheet to Mailbox] on the [Mailbox XXX – Create/Delete] screen. 2. Change the required settings. 3. Select [Close]. Cut Link Removes linkage with a job flow sheet if any linkage has already been made. Create/Change Link Allows you to select a job flow sheet to be...
Page 125 - Create Job Flow Sheet
Setup 125 Assign/Change Icon Selecting this button and then selecting a job number allows you to give an icon to the job number. Create Job Flow Sheet This feature allows you to create and edit job flow sheets. Job flow sheets are data that defines how to process scanned documents or documents store...
Page 126 - Create Job Flow Sheet Keyword on page
6 Setups 126 Create Displays the [Create Job Flow Sheet] screen. Edit/Delete Displays the [Show Details] screen. • Delete - Deletes the selected job flow sheet. • Copy - Allows you to create a new job flow sheet by copying and modifying the selected job flow sheet. • Edit - Allows you to modify the ...
Page 127 - Keyword; Create Job Flow Sheet Keyword on; Send as Fax; Create Job Flow Sheet Keyword
Setup 127 Keyword For use in searching for a job flow sheet on the [Mailbox - Link Job Flow Sheet to Mailbox] screen, touch the box under [Keyword] to enter a keyword, or touch [Select Keyword] to select a keyword from the keywords registered in [Job Flow Sheet Keywords]. For details on [Job Flow Sh...
Page 128 - Item
6 Setups 128 NOTE: You can program the Address Book with up to 500 destinations in total. NOTE: When a new Address Book in CSV format is imported, all the previous addresses are replaced with the new data. NOTE: Do not open the CSV file using software such as Microsoft Excel. Once opening the CSV fi...
Page 131 - Create Fax Group Recipients; Select a group number.
Setup 131 With [Server] selected: Create Fax Group Recipients This feature allows you to group multiple address numbers. When a group number is specified, documents are then sent to all address numbers registered to that group. Up to 50 group numbers can be created, each containing up to 20 address ...
Page 132 - Add Fax Comment; Paper Tray Attributes; Paper Tray
6 Setups 132 4. Enter a 3-digit Address Number using the numeric keypad on the control panel. 5. Select [Add to this group]. NOTE: You can use an asterisk to specify multiple Address Numbers at a time. If you enter “01*”, Address Numbers from 010 to 019 are specified. If you enter “***”, all the Add...
Page 133 - Create/View User Accounts; Select an item number.; User ID
Accounting 133 menu allows you to start configuring various Accounting settings. For more information, refer to the following sections: Create/View User Accounts – page 133View Accounts – page 134Reset User Accounts – page 135System Administrator’s Meter (Copy Jobs) – page 136Accounting Type – page ...
Page 134 - View Accounts; CentreWare Internet Services on page 147
6 Setups 134 NOTE: The [Passcode] button appears when you have chosen the use of a passcode and you have enabled [Login to Local Accounts] in [Authentication/Security Settings]. E-mail Address Allows you to enter the E-mail address. The specified address is the sender’s address displayed on the [E-m...
Page 135 - Reset User Accounts; Resets/Prints all the parameters of all accounts.
Accounting 135 1. Select [Accounting], and then select [View Accounts] in the [Group] menu. 2. Select [User Account] or [Group Account]. If you select [User Account], select also the User ID to be checked. 3. Click [Details]. Reset User Accounts This feature allows you to reset the parameters set fo...
Page 136 - Accounting Type; Accounting Disabled; Disables the Accounting feature.; Local Accounting; Auditron Administration for each service.
6 Setups 136 System Administrator’s Meter (Copy Jobs) This feature allows you to check the System Administrator’s Copy meter on the screen and to reset all System Administrator’s meters. 1. Select [Accounting], and then select [System Administrator’s Meter (Copy Jobs)] in the [Group] menu. 2. To cle...
Page 137 - Accounting Login Screen Settings; Alternative Name for User ID; Fax Billing Data; Charge Rate per Unit
Accounting 137 • Verify User Details - Specifies whether to verify user details. Select [Off (Keep Logon Records] to allow access without verifying the User ID and Account ID. The entered information is logged on the machine. Select [On] to verify user information. • Customize User Prompts - Specifi...
Page 138 - Auto Reset of User Billing Information
6 Setups 138 Auto Reset of User Billing Information This screen allows you to specify when to reset user billing information. 1. Select [Accounting], and then select [Auto Reset of User Billing Information] in the [Group] menu. 2. Select the required option, and set the time values accordingly. 3. S...
Page 139 - System Administrator’s Login ID; Repeat steps 3 and 4, to enter the same System Administrator ID.; System Administrator’s Passcode; Authentication
Authentication/Security Settings 139 1. Select [Authentication/Security Settings], and then select [System Administrator Settings] in the [Group] menu. System Administrator’s Login ID This feature allows you to change the default System Administrator’s Login ID. Program a new ID between 1 and 32 alp...
Page 140 - Device Access
6 Setups 140 Login Type This screen allows you to select an authentication type. NOTE: The available options vary depending on the machine configuration. NOTE: When [Login to Local Accounts] is selected, authentication is carried out based on the user information set for the Accounting feature. 1. S...
Page 141 - Feature Access; Configure the required settings.; Group Name; For information on [Restrict User to Edit Address Book], refer to
Authentication/Security Settings 141 Feature Access Specifies whether to verify users when they print or retrieve documents stored in mailboxes. You can select [Unlocked] or [Locked] for each mailbox operation. Create/View User Accounts This feature is the same as [Create/View User Accounts] display...
Page 142 - Allow User; User Details Setup
6 Setups 142 Allow user to disable active settings Specifies whether to permit the group members to disable the Watermark feature during their user session, when [Allow User to Disable Active Settings] in [Authentication/Security Settings] is set to [Enable Active Settings]. NOTE: For information on...
Page 143 - Allow Guest User; System Administrator Maximum Login Attempts; This feature allows you to configure passcode policy settings.; Passcode Entry from Control Panel; Charge / Private Print Settings; Change the required setting.
Authentication/Security Settings 143 NOTE: Once this setting is changed, all the registered information about users, as well as the mailboxes and job flow sheets linked to the users, are deleted. Before the deletion, a confirmation message is displayed. Allow Guest User Specifies whether to allow gu...
Page 144 - Receive Control; Allow User to Disable Active Settings
6 Setups 144 Receive Control Specifies the receive control for externally submitted jobs. • According to Print Auditron - The receiving control depends on the setting made on the machine. The options for [Job Login Success], [Job Login Failure], and [Job without User ID] are displayed. • Save in Pri...
Page 145 - Active Jobs View; Completed Jobs View; Select the required options.; Hide Job Details; overwriting process are recorded.; Number of Overwrites
Authentication/Security Settings 145 Active Jobs View This feature allows you to hide the details of active jobs from general users, on the [Active Jobs] screen in Job Status. 1. Select [Active Jobs View] in the [Features] menu. 2. Select the required option. 3. Select [Save]. Hide Job Details Selec...
Page 146 - Scheduled Image Overwrite
6 Setups 146 ensures higher security than [1 Overwrite]. The setting also overwrites temporarily saved data such as copy documents. Scheduled Image Overwrite Specifies how often and when to overwrite data on the hard disk. At the specified time, overwriting starts and all jobs in progress, including...
Page 147 - CentreWare Internet Services; For troubleshooting CentreWare Internet Services, refer to; CentreWare; Information Checklist
147 7 CentreWare Internet Services The CentreWare Internet Services program uses the embedded web user interface which enables communication between a networked computer and the machine via HTTP. CentreWare Internet Services can be used to check the machine status and the status of each job, and to ...
Page 148 - CentreWare Internet Services Environments; User ID and Passcode; CentreWare Internet Services Installation; Installation Procedure; Network Communication Setup; Initially, boot the CentreWare Internet Services port.
7 CentreWare Internet Services 148 CentreWare Internet Services Environments CentreWare Internet Services uses the embedded HTTP Server that resides in the machine. This allows communication with the machine through a web browser with access to the Internet or an intranet. By entering the IP Address...
Page 149 - Properties on page 173
CentreWare Internet Services Installation 149 6. Select [Port Settings] in the [Features] menu. 7. Select [Internet Services] and [Change Settings]. 8. Select [Port Status] and [Change Settings]. 9. Select [Enabled] and [Save]. Set the port number for CentreWare Internet Services, if required. 10. A...
Page 150 - Properties Features on page 174; Test Access; CentreWare Internet Services in the Problem Solving chapter
7 CentreWare Internet Services 150 If you selected [Enabled] in step 3, proceed to step 4. Otherwise, proceed to step 10. 4. Select [Manually Configured IPv6 Address], and then [Change Settings]. 5. Use the keypad on the screen to enter an IP address for the machine in the format “xxxx:xxxx:xxxx:xxx...
Page 151 - Selecting Transport Protocols; Header Panel; Menu Panel
Selecting Transport Protocols 151 Selecting Transport Protocols When using the NetWare, SMB, or SNMP port, change the transport protocol if required. • NetWare: IPX/SPX, TCP/IP • SMB: NetBEUI, TCP/IP • SNMP: UDP, IPX 1. On the CentreWare Internet Services home page for the machine, select the [Prope...
Page 152 - Main Panel; Services; Category Name
7 CentreWare Internet Services 152 Main Panel Displays information and settings for an item selected on the Menu Panel.For more information about each function, refer to the following: Services – page 152Status – page 154Jobs – page 156Print – page 158Scan – page 160Properties – page 173Support – pa...
Page 154 - Default User ID and Passcode; General; This page displays the status of the paper tray and output tray.; Paper Supply; Trays; The trays displayed depend on the machine configuration.; Displays the size of paper loaded in each tray.; Paper Color; Displays the color of paper loaded in each tray.
7 CentreWare Internet Services 154 Default User ID and Passcode If the System Administration mode is enabled in CentreWare Internet Services settings, you will be prompted to enter the System Administrator user ID and passcode when some changes are made. The default user ID and passcode for the Syst...
Page 155 - Output Destination; Lists the available output trays.; Consumables
Status 155 Paper Type Displays the type of paper loaded in each tray. Priority Displays the priority set for each tray when Auto Tray Switching is selected. The highest priority is number 1. The greater the number, the lower the priority. Output Destination Trays Lists the available output trays. NO...
Page 156 - Jobs; Job History
7 CentreWare Internet Services 156 Jobs The [Jobs] tab displays a list of active and completed jobs. You can also delete jobs on this tab. NOTE: The details displayed may differ from those shown on the machine’s touch screen. Follow the steps below to select the features available on the [Jobs] tab:...
Page 157 - Job History - Group Parent Jobs
Jobs 157 Type Displays the type of job. Page Count Displays the number of pages printed (printed jobs only). Output Destination Displays the output destination, address, document receipt number, or name of the recipient server or file. If the output destination is unknown or not specified, “-” is di...
Page 158 - Error History; This page displays a list of errors that have occurred.; Error Code; Displays the error code of the error.; Print; Set the required options.; Job Submission; Feature
7 CentreWare Internet Services 158 Error History This page displays a list of errors that have occurred. Date & Time Displays the date and time an error occurred. Error Code Displays the error code of the error. Print The [Print] tab allows you to specify printing and paper parameters, enter acc...
Page 160 - Scan; Job Templates; Perform the necessary operations.; Templates
7 CentreWare Internet Services 160 Scan This page allows you to create, modify, or delete job templates for Network Scanning jobs, and configure mailbox and job flow sheet settings. 1. Click [Scan] on the Header Panel of the home page. 2. On the collapsible menu of the Menu Panel, click [Job Templat...
Page 161 - New Distribution Template
Scan 161 New Distribution Template The following table shows the information fields on the [New Distribution Template] page. Distribution The following table shows the information fields on the [Distribution] page. Feature Description General Information Template Name Enter the name of a new job tem...
Page 165 - Mailbox; This page allows you to create and edit mailboxes.; Mailbox icons
Scan 165 Mailbox This page allows you to create and edit mailboxes. Mailbox icons Clicking the icon of a registered mailbox displays the [Mailbox Document List] page for that mailbox. Mailbox Number Displays the mailbox numbers. Clicking the number of a registered mailbox displays the [Mailbox Docum...
Page 166 - Mailbox Document List
7 CentreWare Internet Services 166 Mailbox Name Displays the names of mailboxes. Clicking the name of a registered mailbox displays the [Mailbox Document List] page for that mailbox. Number of Documents in this Mailbox Displays the number of documents stored in each mailbox. Document List Displays t...
Page 168 - Edit Mailbox
7 CentreWare Internet Services 168 Edit Mailbox The following table shows the information fields on the [Edit Mailbox] page. Mailbox Mailbox Number Displays the number of the selected mailbox. Mailbox Name Allows you to edit the name of the selected mailbox. Mailbox Passcode Allows you to edit the p...
Page 169 - Mailbox Setup; Job Flow Sheets; This page allows you to create, edit, or view job flow sheets.; Sheet Type; Specify the display order of job flow sheets.; Display Job Flow Sheets List; Job Flow Sheets List
Scan 169 Mailbox Setup The following table shows the information fields on the [Mailbox Setup] page. Job Flow Sheets This page allows you to create, edit, or view job flow sheets. Sheet Type Select the type of job flow sheets to be displayed in the Job Flow Sheets List. The [Personal] option is avai...
Page 170 - Job Flow Sheets Common Attributes
7 CentreWare Internet Services 170 Job Flow Sheets Common Attributes The following table shows the information fields on the [Job Flow Sheets Common Attributes] page. Print The following table shows the information fields on the [Print] page. Edit Job Flow Sheet Displays the [Job Flow Sheets Common ...
Page 172 - FTP Transfer
7 CentreWare Internet Services 172 Send as E-mail The following table shows the information fields on the [Send as E-mail] page. FTP Transfer The following table shows the information fields on the [FTP Transfer] page. Job Flow Sheet Name Displays the name of the job flow sheet. Recipient Name 1 - 1...
Page 173 - SMB Transfer; Properties; character that you enter is one byte.
Properties 173 SMB Transfer The following table shows the information fields on the [SMB Transfer] page. Properties This tab allows you to view and set the machine properties. These include the machine details and configuration, the CentreWare Internet Services settings, the port settings, protocol ...
Page 174 - Properties Features
7 CentreWare Internet Services 174 Properties Features The following table lists the items that can be set.Some items may not be displayed depending on your machine configuration. Feature Setting items Configuration Overview Connectivity and Printing Print Protocols – Clicking the [Settings] button ...
Page 205 - Job
Properties 205 Services Network Scanning(continued) File Repository Setup (Continued) • Share – Enter the shared name. This appears only when [SMB] is selected in [Protocol]. • Scriptpath and filename (from HTTP root) - Specify the script path and file name. This appears only when [HTTP] or [HTTPS] ...
Page 212 - Custom Filters on
7 CentreWare Internet Services 212 Accounting Accounting Configuration (continued) Custom Filters – Displays the [Custom Filters] page. For details on the page, refer to Custom Filters on page 193 . Authentication Configuration This item may not appear depending on your authentication and accounting...
Page 216 - Device Default State
7 CentreWare Internet Services 216 Security Authentication Configuration Authentication Configuration For details on each item, refer to Authentication Configuration on page 212 . Device Default State Configuration For details on each item, refer to Device Default State Configuration on page 212 . U...
Page 224 - Support; Software Upgrades; Machine Software Upgrade in the Appendix chapter on page 430; System Administrator
7 CentreWare Internet Services 224 Support This page provides support information for the machine, including a link for software updates and contacts for technical support. Follow the steps below to select the features available on the [Support] tab. 1. Click [Support] on the Header Panel of the hom...
Page 225 - Printer Environment Settings; Prerequisites for Quick Network Setup Using TCP/IP; The Ethernet cable is an RJ45 type and is not supplied by Xerox.; Configuring an IP Address via DHCP; Procedure for Quick Network Setup Using TCP/IP; Power on the machine.
225 8 Printer Environment Settings This chapter describes how to set up the printing environment for the machine. Some models require a Printer Kit to use the print feature on the machine.The following information is provided: Windows TCP/IP – page 225NetWare – page 228UNIX TCP/IP – page 232EtherTal...
Page 228 - NetWare; If problems arise during the machine installation, refer to; Problem Solving on page 341; NetWare Environments; System configuration; The machine does not support RPrinter mode.
8 Printer Environment Settings 228 NetWare This section explains how to install the machine onto a NetWare network. The following information is provided: Information Checklist – page 228NetWare Environments – page 228NetWare Installation – page 229Installation Procedure – page 229Network Communicat...
Page 229 - Target computers; NetWare versions; NetWare Installation; Network Communication Setup on page 230
NetWare 229 Target computers The NetWare versions and NetWare client computers require the following environments. NetWare versions A Novell-accredited computer which can be installed with NetWare 3.x/4.x/5.x/6.x. NetWare client computers A Novell-accredited computer which can run Windows 2000, Wind...
Page 230 - NetWare Setup; NetWare Setup on page 231; Computer Setup; Computer Setup on page 231; Test Print; Test Print on page 231
8 Printer Environment Settings 230 NetWare Setup For more information, refer to NetWare Setup on page 231 . Computer Setup For more information, refer to Computer Setup on page 231 . Test Print For more information, refer to Test Print on page 231 . Network Communication Setup Use this procedure to ...
Page 232 - Problem Solving chapter on page 341.; Problem
8 Printer Environment Settings 232 5. Repeat the test for all computers that will be sending jobs to the machine. The installation process is now complete.If the test print fails, refer to Problem Solving chapter on page 341. UNIX TCP/IP This section explains how to set up the machine to operate in ...
Page 233 - UNIX TCP/IP Environments; UNIX TCP/IP Installation
UNIX TCP/IP 233 UNIX TCP/IP Environments System configuration The machine uses the Line Printer Daemon Protocol (LPD) that supports TCP/IP as the transport protocol. With the LPD, use the machine as a UNIX network printer.The LPD supports spool mode, this is where print jobs from clients are spooled...
Page 235 - Workstation Setup; Printer Name
UNIX TCP/IP 235 10. Use the keypad on the screen to enter an IP address for the machine in the format “xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx”. Select [Save]. 11. Select [Manually Configured IPv6 Prefix], and then [Change Settings]. 12. Enter an IP address prefix, and then select [Save]. 13. Select...
Page 236 - -C Option on page 245; Solaris; ping PrinterName
8 Printer Environment Settings 236 NOTE: If a different printer name is specified, the print language or mode specified on the touch screen of the machine is used. NOTE: When setting print languages/modes from the same workstation to a single printer, it is recommended to set one kind of each. If tw...
Page 237 - SunOS
UNIX TCP/IP 237 SunOS Follow the steps below to set up a SunOS workstation to communicate with the machine. 1. Log in at a client workstation as root and add the machine to the /etc/hosts file. For example: IP address [tab] PrinterName NOTE: If an NIS server is running on the same segment of the net...
Page 238 - Using the Command Window TTY Method
8 Printer Environment Settings 238 on a disk partition large enough to hold copies of documents that will be submitted. cd /var / spool / lpd mkdir PrinterName chmod 744 PrinterName HP-UX Follow the steps below to set up an HP-UX workstation to communicate with the machine. 1. Log in as root at a cl...
Page 239 - Using the System Administrator Manager (SAM) GUI Method; Test Print on page 239
UNIX TCP/IP 239 8. Continue with Test Print on page 239 . Using the System Administrator Manager (SAM) GUI Method Follow the steps below to use the HP System Administrator Manager (SAM) GUI (Graphical User Interface). NOTE: Refer to the HP-UX documentation for additional information on using the Sys...
Page 240 - Printing; Command format; • -n number of copies; Example; • Printer name
8 Printer Environment Settings 240 Printing Solaris/HP-UX This section describes printing from workstations running Solaris or HP-UX. Refer to the manuals supplied with the workstation for full details. Print (lp) The lp command is used for printing. Command format lp [-d printer name] [-n number of...
Page 241 - The lpr command is used to print.; The following command options are available.
UNIX TCP/IP 241 -a Deletes all the print data belonging to the user issuing the command, from the specified printer. -e Deletes all the print data from the specified printer. -u user name Deletes all the print data belonging to the specified user, from the specified printer. • job number This option...
Page 242 - • job number
8 Printer Environment Settings 242 • -C parameter To print from the machine using the PostScript language, use the -C option to specify the form of output.This option is valid in the spool mode. In the non-spool mode, the client must be a Windows NT machine to use this option. NOTE: If the PostScrip...
Page 243 - Printer Status; This option displays the print data for the specified printer.
UNIX TCP/IP 243 • - You can delete all your print data by specifying this option. If this option is issued by a superuser, all the print data received by the machine will be deleted. This option is only valid in the spool mode. NOTE: Print data which consist of multiple files sent in one print instr...
Page 244 - • User name; Examples
8 Printer Environment Settings 244 NOTE: Long file names will be truncated. NOTE: Information for a maximum of 64 print instructions can be displayed. NOTE: If two or more types of print languages/modes are set up on a single workstation, identical job numbers may be displayed when an inquiry comman...
Page 245 - Function; The following items can be set up using the -C option.; Selecting a paper tray
UNIX TCP/IP 245 • To display a printer named fxPS in long format, enter the following command: %lpq -PfxPS -l -C Option On SunOS, the -C option can be used to specify the print format if the machine prints with the PostScript language in spool mode.This section explains the functions which can be sp...
Page 249 - EtherTalk; Problem Solving; EtherTalk Environments
EtherTalk 249 EtherTalk This section explains how to set up the machine to operate on an EtherTalk network. The following information is provided: Information Checklist – page 249EtherTalk Environments – page 249EtherTalk Installation – page 250Installation Procedure – page 250Network Communication ...
Page 250 - EtherTalk Installation
8 Printer Environment Settings 250 EtherTalk Installation This section describes the installation procedure for using the machine in an EtherTalk environment. Installation Procedure There are three stages required to install the machine on an EtherTalk network. Network Communication Setup This requi...
Page 251 - Open a sample document on a client computer.; Microsoft Networking; If problems are encountered during the installation, refer to; Problem Solving on
Microsoft Networking 251 Test Print To make sure that the machine has been installed on the network correctly, a test print should be submitted from each client computer. Perform the following steps. 1. Open a sample document on a client computer. 2. Select the machine using the Chooser (Mac OS 9.2)...
Page 252 - SMB Environments; information on how to make SMB settings, refer to; CentreWare Internet Services on; The following computers support printing through SMB.; SMB Installation; The installation procedure is as follows.
8 Printer Environment Settings 252 SMB Environments Server Message Block (SMB) is a protocol for sharing files or printers on Windows OS. This section explains the installation procedure for connecting a printer to a Windows network through SMB. System configuration As the machine supports SMB proto...
Page 253 - CentreWare Internet Services on page
Microsoft Networking 253 When using TCP/IP: Set the SMB port to [Enabled] and set the IP address using the touch screen or CentreWare Internet Services. Computer Setup Install the print driver on the computer. Test Print A print job should be submitted to make sure that the machine has been installe...
Page 255 - Open a document on a client computer.
TCP/IP (LPD or Port9100) 255 Computer Setup Install the print driver on the client computer. Refer to the HTML document on the PCL Print Driver CD-ROM. Test Print Make sure the machine has been installed on the network correctly by submitting a test print from each client computer. Perform the follo...
Page 256 - Windows NT 4.0 does not support printing through Port9100.; • Printing through LPD: LPD port; Connection
8 Printer Environment Settings 256 If problems are encountered during machine setup, refer to Problem Solving on page 341 . TCP/IP (LPD or Port9100) Environments System configuration As the machine supports the LPD and Port9100 protocol, you can print directly from a Windows computer. When printing ...
Page 257 - Keep the SNMP port enabled while you use the machine on the TCP/IP; Initially, boot the LPD port or Port9100.
TCP/IP (LPD or Port9100) 257 Computer Setup This requires the computers in the networking environment to be configured to communicate with the machine. Test Print A print job should be submitted to make sure that the machine has been installed and configured correctly. Network Communication Setup Th...
Page 259 - USB Port
USB Port 259 Test Print To make sure that the machine has been installed on the network correctly, a test print should be submitted from each client computer. Perform the following steps. 1. Open a document on a client computer. 2. Select the machine as the printer to which the selected document wil...
Page 260 - USB Port Environment; The following computers support printing through the USB port.; USB Port Installation; This requires the machine to be set up for USB port printing.; USB Port Communication Setup; CentreWare Internet Services. Refer to
8 Printer Environment Settings 260 USB Port Environment System configuration The machine can be connected directly to the USB port of a host computer. A document file can be sent from the host computer via the USB port to the machine for printing. Other computers can be connected via a network to th...
Page 261 - Test Print on page 261
USB Port 261 3. Select [System Settings] in the menu at the left side of the screen. 4. Select [Connectivity & Network Setup] in the [Group] menu. 5. Select [Port Settings] in the [Features] menu. 6. Select [USB], and [Change Settings]. 7. Select the item to be set, and then select [Change Setti...
Page 262 - IPP Environment
8 Printer Environment Settings 262 IPP (Internet Printing Protocol) This section explains how to set up the machine to operate in an IPP (Internet Printing Protocol) environment. The following information is provided: Information Checklist – page 262IPP Environment – page 262IPP Installation – page ...
Page 263 - IPP Installation
IPP (Internet Printing Protocol) 263 Target computers The following computers support IPP. NOTE: For Internet printing from a Windows Me computer, the IPP port should be installed. For the IPP port installation, see the Windows Me documentation. IPP Installation Use the following procedure to instal...
Page 267 - E-mail Environment Settings; • E-mail Notification Service; E-mail Notification Service
267 9 E-mail Environment Settings This chapter explains how to set up the e-mail feature on the machine. Some models do not support the e-mail feature. Some models require optional kits to use the e-mail feature. For details, contact the Xerox Welcome Center.In this chapter, the following informatio...
Page 268 - Notify Job End by E-mail; If problems are encountered during machine setup, refer to; Problem Solving on page
9 E-mail Environment Settings 268 Notify Job End by E-mail This is one of the E-mail Notification Service features described in the previous paragraph.You can configure the machine to notify the end of a print job via e-mail. On your print driver, enable this feature and specify the addresses to not...
Page 269 - System Requirements; The following are required for the machine.; Use the touch screen to set the following ports to [Enabled].; Test Mail
E-mail Environments 269 E-mail Environments System Requirements The following are required for the machine. • Scan To E-mail Kit is required to send scanned documents as e-mail attachments. • The machine is connected to the network using TCP/IP. • The environment allows the sending and receiving of ...
Page 273 - Enter the e-mail address of the receiving machine.
E-mail Installation 273 5. Press the <Start> button. The document will be scanned and converted to the format that you specified. Then it will be sent as an e-mail attachment. E-mail Print 1. Use your e-mail software to create an e-mail and then attach a TIFF or PDF document. 2. Enter the e-ma...
Page 275 - 0 Scanner Environment Settings; Scanning Overview; XPS stands for XML Paper Specification.; Scanning with the machine; fields when assigned using Scanning Services.
275 10 Scanner Environment Settings This chapter explains how to set up scanning services in the supported environments. Some models do not support scanning services. Some models require optional kits to use scanning services. For details, contact the Xerox Welcome Center.In this chapter, the follow...
Page 276 - Scanning Process; The machine has five types of scanning functions.; Prerequisites for Scan to E-mail Setup; Data to Set Up E-mail
10 Scanner Environment Settings 276 Scanning Process The machine has five types of scanning functions. • Scan to E-mail • Scan to Mailbox • Network Scanning • Scan to PC (FTP) • Scan to PC (SMB)The setup procedures are as follows. Scan to E-mail Setup Hard copies can be scanned at the machine and se...
Page 277 - Scan to E-mail Setup; Procedure for Scan to E-mail Setup; If you have changed the port number from the default port number “80”,
Scan to E-mail Setup 277 Procedure for Scan to E-mail Setup 1. From a workstation, open up a web browser (such as Internet Explorer), and then enter the Internet address of the machine. If connected properly, you should see the CentreWare Internet Services web page for your machine. NOTE: If you use...
Page 278 - Scan to E-mail Troubleshooting; Scan to Mailbox Setup; Prerequisites for Scan to Mailbox Setup; Target Computers; Symptom; Setup on page
10 Scanner Environment Settings 278 Scan to E-mail Troubleshooting For internal corporate mail servers, substitute the word "Corporate" for "ISP" in the following troubleshooting table. Scan to Mailbox Setup This feature allows documents to be stored in a mailbox (public or private) ...
Page 279 - Comments
Scan to Mailbox Setup 279 Procedure for Scan to Mailbox Setup through CentreWare Internet Services 1. From a workstation, open up a web browser (such as Internet Explorer), and then enter the Internet address of the machine. If connected properly, you should see the CentreWare Internet Services web ...
Page 280 - Procedure for Scan to Mailbox Setup through the Control Panel; Enter the information required.; CentreWare Internet; Network Scanning Setup; Prerequisites for Network Scanning Setup; Confirm that the following ports are enabled:
10 Scanner Environment Settings 280 Procedure for Scan to Mailbox Setup through the Control Panel 1. Press the <Machine Status> button on the control panel. 2. Select the [Tools] tab. 3. On the [Tools] screen, select [Setup] in the menu at the left side of the screen, and then select [Create M...
Page 281 - Configuration of; Procedure for Network Scanning Setup; Load a sample document into the document feeder.; Scan to Home Setup; Data to Set Up Network Scanning; Job Templates on page 160; Network Scanning on page 204
Scan to Home Setup 281 For more details about each protocol settings, refer to the following section:FTP: Scan to PC Setup (FTP) on page 283 . SMB: Scan to PC Setup (SMB) on page 284 . HTTP/HTTPS: HTTP on page 193 . For HTTPS, also refer to Configuration of HTTPS (SSL/TLS) Communication Encryption o...
Page 282 - Prerequisites for Scan to Home Setup; Install the Network Scanning kit.; CentreWare Internet Services chapter; Procedures for Scan to Home Setup; The Scan to Home feature only works with Remote Authentication.; Enabling Remote Authentication; Remote Authentication Setup on page 332; Configuring the Scan to Home Settings; Refresh the web browser.
10 Scanner Environment Settings 282 Users access the Scan to Home template by selecting the [Network Scanning] button on the All Services screen on the control panel. The machine queries LDAP to acquire the authenticated user’s home directory, or uses the network home path predefined on the machine....
Page 285 - Job Flow Service Setup; For details, refer to; Enable the SOAP port.
Job Flow Service Setup 285 Procedure for Scan to PC Setup (SMB) 1. On the control panel, select [Scan to PC]. 2. Enter all the information required. See the User Guide for more detailed information. 3. Load a sample document into the document feeder. 4. Press the <Start> button on the machine....
Page 286 - Protocol Settings on page 92; Configure the SNMP port.
10 Scanner Environment Settings 286 a. Ensure that [System Settings] is selected in the menu at the left side of the screen. b. Select [Connectivity & Network Setup] in the [Group] menu.c. Select [Port Settings] in the [Features] menu.d. Select [SOAP] and then select [Change Settings].e. Select ...
Page 287 - 1 Internet Fax; Internet Fax Overview
287 11 Internet Fax This chapter explains how to set up the Internet Fax service of the machine. The following information is provided: Internet Fax Overview – page 287Information Checklist – page 287Internet Fax Environments – page 288Internet Fax Installation – page 288Installation Procedure – pag...
Page 288 - Internet Fax Environments; Internet Fax Installation
11 Internet Fax 288 Internet Fax Environments System Requirements The following are required for the machine. • The Fax Kit and the Internet Fax Kit • The machine connected to the network using TCP/IP • The environment allowing the sending and receiving of e-mails NOTE: A file may not be printed if ...
Page 289 - Test Internet Fax
Internet Fax Installation 289 Test Internet Fax An Internet Fax job should be submitted to make sure that the machine has been installed and configured correctly. Network Communication Setup NOTE: Some of the configuration options for this protocol are only available from CentreWare Internet Service...
Page 291 - Select the required features for the job.
Internet Fax Installation 291 – Domain Name • [Outgoing/Incoming E-mail Settings] > [POP3 Server Settings]: when receiving E-mail via POP3– POP3 Server Name/IP Address– POP3 Port Number– POP3 Polling Interval– POP3 Login Name– POP3 Password– POP Password Encryption • [Outgoing/Incoming E-mail Set...
Page 294 - Server Fax Installation; Fax Server Installation and Configuration
12 Server Fax 294 Server Fax Installation This section describes how to enable the Server Fax service. Installation Procedure To use the Server Fax service, configure the following for the machine and a fax server. For details, refer to the following sections. Fax Server Installation and Configurati...
Page 295 - Machine Configuration; CentreWare Internet Services Installation on page 148
Server Fax Installation 295 Machine Configuration 1. Set TCP/IP and HTTP for the machine. This is required to access CentreWare Internet Services, which can be used to configure Server Fax settings from a networked computer. For details on how to set TCP/IP and HTTP, refer to CentreWare Internet Ser...
Page 296 - Scan to E-mail Setup on page 276; Test Server Fax Transmission; Make sure that the Server Fax service is enabled.
12 Server Fax 296 15)Select a protocol. NOTE: When [FTP] or [SMB] is selected, faxes will be sent to the destination specified under [Fax Destination]. When [SMTP] is selected, faxes will be sent to the destination specified in the E-mail settings. • When [FTP] or [SMB] is selected Set the server th...
Page 297 - 3 Security - Encryption/Digital Signature; to your machine configuration.; Types of Encryption/Digital Signature Services Available; For details on CentreWare Internet Services, refer to
297 13 Security - Encryption/Digital Signature This chapter describes how to configure the encryption and digital signature features for the machine.The following information is provided: Types of Encryption/Digital Signature Services Available – page 297Configuration of HTTPS (SSL/TLS) Communicatio...
Page 298 - IPsec; Installation Overview; Configuration on the Machine
13 Security - Encryption/Digital Signature 298 Encryption of HTTP Communications from the Machine to a Remote Server (Client Certificate) The SSL/TLS suite of protocols is used to encrypt HTTP communications with a remote server. No client certificate is typically required for this activity. However...
Page 299 - Configuration on a Computer; Configuring Certificates with CentreWare Internet Services; the certificate will not be displayed correctly.
Configuration of HTTPS (SSL/TLS) Communication Encryption 299 NOTE: The [Trusted Certificate Management] folder does not appear under the [Security] folder until you enable [HTTPS (SSL/TLS) Communication]. Configuration on a Computer Use Internet addresses beginning with "https" in web brows...
Page 300 - No settings are needed to use the SOAP or WebDAV port.; Configuration of E-mail Encryption/Digital Signature
13 Security - Encryption/Digital Signature 300 8. Click [+] on the left of the [Security] folder to display the items in the folder. 9. Click [SSL/TLS Settings]. 10. Select the [Enable] check box for [HTTP - SSL/TLS Communication]. 11. Check [HTTP - SSL/TSL Communication Port Number]. 12. Apply the ...
Page 302 - Configuring S/MIME Certificates with; Receiving E-mail with S/MIME Digital Signature from the Machine
13 Security - Encryption/Digital Signature 302 15. Apply the settings.a. Click [Apply]. The Main Panel will display the [Reboot Machine] button.b. Click [Reboot Machine]. The machine will be unavailable for a short period of time. 16. Configure the settings for S/MIME. a. Refresh the web browser.b. ...
Page 303 - Supported E-mail Applications; • Outlook Express 6; Prepare for verification of the PDF or XPS signature.
Configuration of Scan File Signatures (PDF/XPS Documents) 303 There are two methods to set an S/MIME certificate of the machine on the computer: • Sending e-mail attached with an S/MIME digital signature from the machine to the computer.In the [Digital Signature - Outgoing E-mail] settings, configur...
Page 305 - Configuration of IPsec; ) and MUST also have been imported and; To enable IPsec; Enable the protocol by placing a checkmark in the [Enabled] box.
Configuration of IPsec 305 Configuration on a Computer Confirm that the digital certificate to be used by the machine to encrypt PDF and XPS files has been imported and registered on the recipient’s computer. This will assure the ability to conduct two way digital signing of files, should this capab...
Page 307 - Overview of Authentication; Users Controlled by Authentication; • System Administrator
307 14 Authentication and Account Administration The machine has a unique Authentication feature that restricts the ability to use functions, and an Account Administration feature that manages the use of each machine feature. Some models do not support some of the features described in this chapter....
Page 308 - 4 Authentication and Account Administration; Authenticated Users (with System Administrator Privileges); Types of Authentication; Local Machine Authentication
14 Authentication and Account Administration 308 To enter the System Administration mode, enter the System Administrator ID into the user ID entry field on the authentication screen. Authenticated Users (with System Administrator Privileges) These are users who are assigned System Administrator priv...
Page 309 - Xerox Secure Access; Functions Controlled by Authentication; Authentication for Job Flow Sheets and Mailboxes on; Local Access
Overview of Authentication 309 NOTE: A registered user ID on the remote authentication server can be a maximum of 32 characters, and the passcode a maximum of 128 characters. For SMB authentication, the passcode can be a maximum of 32 characters. Xerox Secure Access A system such as the magnetic-car...
Page 310 - • Print Documents from Mailbox; Remote Access; Direct Fax; Login Type on page 140; CentreWare Internet Services; Login Type on page 140; Authentication for Job Flow Sheets and Mailboxes
14 Authentication and Account Administration 310 Feature Access • Print Documents from Mailbox • Retrieve Documents from Mailbox Remote Access Operation of the machine through a network using CentreWare Internet Services is called Remote Access.The functions restricted by Remote Access are as follow...
Page 311 - Job Flow Sheet Types; You can create Mailbox Job Flow Sheets with the machine.; Generally Shared Job Flow Sheet
Authentication for Job Flow Sheets and Mailboxes 311 user will also be deleted. When using a remote authentication server to manage authentication, use of mailboxes and job flow sheets in the System Administration mode is recommended. NOTE: For mailboxes and job flow sheets, Authenticated Users who ...
Page 312 - When the Authentication Feature is Not Enabled
14 Authentication and Account Administration 312 Operation of the job flow sheets varies depending on whether the Authentication feature is enabled. The following explains the operations available. • When the Authentication feature is not enabled • When the Authentication feature is enabled When the...
Page 313 - When the Authentication Feature is Enabled
Authentication for Job Flow Sheets and Mailboxes 313 O: Operation availableX: Operation not available* The owner of a copied job flow sheet becomes a duplicate user. When the Authentication Feature is Enabled The following table shows the relationship with the mailboxes for each user type when the A...
Page 314 - Types of Mailboxes
14 Authentication and Account Administration 314 O: Operation availableX: Operation not available* The owner of a copied job flow sheet becomes a duplicate user. Types of Mailboxes The following three types of mailboxes can be used with the machine. Generally Shared Mailbox This is a mailbox created...
Page 315 - Personal Mailbox; • When the Authentication feature is not enabled; applicable to the following operations.
Authentication for Job Flow Sheets and Mailboxes 315 When the Authentication feature is enabled, this mailbox is shared by all Authenticated Users.Only a System Administrator can change the settings. To create a System Administrator Shared Mailbox, operate the machine as a System Administrator. Pers...
Page 318 - Linking Job Flow Sheets to Mailboxes
14 Authentication and Account Administration 318 • Confidential fax reception • Confidential Internet Fax reception • Retrieving documents that use a scan driver or Mailbox Viewer 3. *2: You can use them only when mailbox operations are permitted in the Authentication feature settings of the System ...
Page 320 - Overview of Account Administration; Types of Account Administration; Xerox; Management Features and Services; For more information on the Accounting feature, refer to; Accounting Type on; • Local Accounting
14 Authentication and Account Administration 320 Overview of Account Administration This section is an overview of the Account Administration feature used with the machine. Types of Account Administration The Account Administration feature operates in conjunction with the Authentication feature when...
Page 321 - information on setting the restrictions, refer to; Account Limit on page 134; For more information on the setting methods, refer to; Create/View User Accounts in the
Overview of Account Administration 321 Local Accounting The features and services that can be managed using the local Account Administration feature are as follows: O: ManageableX: Not manageable*1: You can select features available for each user. For more information, refer to Account Limit on page...
Page 322 - Jobs that Can be Managed for Each Service
14 Authentication and Account Administration 322 O: ManageableX: Not manageable*1: You can select features available for each user. For more information, refer to Account Limit on page 134 . *2: This feature forbids any actions beyond the number of pages specified. For more information on setting th...
Page 323 - Receive Control on page
Overview of Account Administration 323 *1: Account information is not required for printing as print jobs are verified when received by the machine. *2: Printing available only if [Non-account Print] is enabled in CentreWare Internet Services. *3: Authentication is required depending on the [Receive...
Page 326 - Xerox Standard Accounting; Overview; • You cannot enable Local Accounting or Network Accounting.; Installation Checklist; Ensure that your device is fully functioning on the network.; Enabling Xerox Standard Accounting (from Internet Services); At Your Computer
14 Authentication and Account Administration 326 Xerox Standard Accounting Overview When enabled, Xerox Standard Accounting (XSA) tracks the numbers of Copy, Print, Network Scanning, E-mail, Internet Fax and Fax jobs (when these features are installed on the machine), for each user. Usage limits can...
Page 327 - Creating a Group Account; Click the [Group Accounts] link to create a new group account.; Creating a User Account and Setting Usage Limits; Up to 9999 User ID’s can be registered.; Maximum Usage Limits and Resetting Individual Usage Limits
Xerox Standard Accounting 327 3. In the left pane of the screen, expand the [Accounting] folder, and then select [Accounting Configuration]. 4. Select [Xerox Standard Accounting] from the [Accounting Type] drop-down list. 5. Click [Apply] and enter the Administrator User name and passcode when promp...
Page 328 - To Reset User Limits; Using XSA at the machine; Enabling Xerox; At the Machine; Resetting Usage Data
14 Authentication and Account Administration 328 If a user performs a copy job at the machine, and midway through the job the limit is exceeded, the job will not continue.If a user performs a scan job at the machine, and midway through the job their limit is exceeded, the job will be cancelled.If th...
Page 329 - Printing a Usage Report; Enabling XSA in your Print Drivers; Check that the device you want to clone settings to supports XSA
Xerox Standard Accounting 329 5. To reset all usage data to zero, click the [Reset Usage Data] button. 6. Click [OK] to confirm. NOTE: Do not click the [Reset to Default] button unless you intend to delete all users, accounts and usage data from your machine. Printing a Usage Report At Your Computer...
Page 331 - Local Machine Authentication Setup; Ensure the machine is fully functional on the network.
Local Machine Authentication Setup 331 6. In [Login Name: (Device Name)], [Password], and [Retype Password], enter the user name and password required by your authentication switch and server. 7. If you selected [PEAP/MS-CHAPv2] in step 5, set whether or not to validate the server certificate under ...
Page 332 - Remote Authentication Setup
14 Authentication and Account Administration 332 11. Click [Apply]. NOTE: You can also use the control panel on the machine to configure local machine authentication. The menu path to follow there is: press the <Log In/Out> button, enter the System Administration mode, press the <Machine St...
Page 333 - Configuring Remote Authentication for Kerberos (Windows 2000); Enter the IP address and port of the secondary server, if necessary.; Configuring Remote Authentication for SMB
Remote Authentication Setup 333 10. Select your system from the [Authentication System Settings] drop-down list. Configure the [Server Response Time-Out] and [Search Time-Out] settings. Click [Apply]. 11. For further configuration, refer to one of the following sections depending on the system selec...
Page 334 - Configuring Remote Authentication for LDAP; Enter your required number for [Maximum Number of Search Results].
14 Authentication and Account Administration 334 2. Expand the [Security] folder, and then the [Remote Authentication Servers] folder. 3. Click [SMB Server]. 4. From the [SMB Server Setup] drop-down menu, select your desired method. 5. Enter the domain name (up to 64 characters) in the [Domain Name]...
Page 335 - LDAP User Mappings; Network Authentication Setup; Enabling Network Authentication
Network Authentication Setup 335 13. If you enabled [LDAP Referrals], enter the number of additional servers to check for user information, into [LDAP Referral Hop Limit]. 14. For [Search Name Order], select the method that you would like LDAP to use to perform searches. 15. Click [Apply]. LDAP User...
Page 337 - Enabling the Accounting Option in Workstation Print Drivers; Xerox Secure Access Setup; Secure Access and Accounting; Secure Access cannot be enabled at the same time as Foreign Device; Network
Xerox Secure Access Setup 337 • Verify that you have purchased a license for the Controller Interface for Xerox, as well as a license for each device communicating with the server. • Register each multifunction device at the server (using the device's IP address for identification). Enabling the Acc...
Page 338 - Enabling Specific Xerox Secure Access Settings
14 Authentication and Account Administration 338 Server may be necessary for web User Interface Authentication, if this feature is additionally desired. Configuring Xerox Secure Access to Work with Remote Authentication At Your Workstation: 1. Open your web browser and enter the TCP/IP address of th...
Page 339 - Adding the Secure Access to the Server; When prompted, enter the IP address of the machine.; Using Secure Access
Xerox Secure Access Setup 339 Adding the Secure Access to the Server 1. On the Windows 2000 desktop, from the [Start] menu, click [Settings] and then [Printers]. On the Windows XP desktop, from the [Start] menu, click [Printers and Faxes]. On the Windows Vista desktop, from the [Start] menu, click [...
Page 341 - 5 Problem Solving; Fault Clearance Procedure; Common Problems on page 358
341 15 Problem Solving This chapter describes solutions to problems that you may come across while using the machine. The machine has certain built-in diagnostic capabilities to help identify problems and faults, and displays error messages whenever problems or conflicts occur. There is also a secti...
Page 342 - Paper Jams
15 Problem Solving 342 Paper Jams When a sheet of paper jams inside the machine, the machine stops the operation and beeps, and a message is displayed on the touch screen. Follow the instructions displayed to remove the jammed paper.Gently remove the paper taking care not to tear it. If paper is tor...
Page 345 - Paper Jams in Cover A; Green Lever A1
Paper Jams 345 Paper Jams in Cover A Follow the steps below to clear paper jams in Cover A using green levers A1 and A2. Follow the messages on the touch screen and remove jammed paper from the specified location. Green Lever A1 1. Open the bypass tray, and then open Cover A while lifting up the rel...
Page 346 - Paper Jams in Cover B
15 Problem Solving 346 2. If the jammed paper is inside the fuser unit, lower the green lever A2 in the direction of the arrow to open the fuser unit cover. 3. If the jammed paper is found in the fuser unit, hold the green lever and carefully remove the paper from the machine. NOTE: Be careful not t...
Page 348 - Paper Jams in the High Capacity Tandem Tray (Optional); In Tray 3; In Tray 4; Remove the jammed paper.
15 Problem Solving 348 Paper Jams in Trays 1 and 2, Trays 3 and 4 (Optional), and the Envelope Tray (Optional) Follow the steps below to clear paper jams in Trays 1 to 4, and the Envelope Tray of the machine. 1. Open Tray 1, 2, 3 or 4, or the Envelope Tray. 2. Remove the jammed paper. 3. Close the p...
Page 349 - At the Exit of Tray 6
Paper Jams 349 Paper Jams in Tray 5 (Bypass) Follow the steps below to clear paper jams in the bypass tray. 1. Remove the jammed paper in the bypass tray. Paper Jams in the Duplex Module Cover D (Optional) Follow the steps below to clear paper jams in the Duplex Module. 1. Open the bypass tray. 2. O...
Page 350 - Under the Top Cover of Tray 6; Open the top cover of Tray 6.; In Tray 6
15 Problem Solving 350 2. Hold the handle on the top left of Tray 6, and move Tray 6 to the left of the machine. 3. Remove the jammed paper. 4. Gently put Tray 6 back into position. Under the Top Cover of Tray 6 1. Open the top cover of Tray 6. 2. Remove the jammed paper. 3. Close the top cover. In ...
Page 351 - Paper Jams in the Integrated Office Finisher (Optional); Integrated Office Finisher Top Cover; Close the Integrated Office Finisher top cover.; Paper Jams in the Office Finisher LX (Optional); Office Finisher LX Top Cover
Paper Jams 351 Paper Jams in the Integrated Office Finisher (Optional) Follow the steps below to clear paper jams in the Integrated Office Finisher Top Cover. Integrated Office Finisher Top Cover 1. Open the Integrated Office Finisher top cover. 2. Turn the wheel to remove the jammed paper. 3. Close...
Page 352 - Office Finisher LX Transport Cover F
15 Problem Solving 352 2. Remove the jammed paper. 3. Close the Office Finisher LX top cover. Office Finisher LX Transport Cover F 1. Open the Office Finisher LX Transport Cover F. 2. Remove the jammed paper. 3. Close the Office Finisher LX Transport Cover F. NOTE: If a paper jam message appears aga...
Page 353 - Document Jams
Document Jams 353 Document Jams If a document jams in the document feeder, the machine stops, and an error message is displayed on the touch screen. Clear the document jam according to the instructions displayed, and then reload the document in the document feeder.Follow the steps below to clear doc...
Page 354 - Stapler Faults; • Be careful in removing jammed staples.
15 Problem Solving 354 Stapler Faults The following describes stapler troubles when the Finisher (optional) is installed.Follow the procedures on the following pages when copies are not stapled or when staples are bent. Contact your Xerox Welcome Center if the problem persists after you have tried t...
Page 355 - Staple Jams in the Integrated Office Finisher (Optional); Remove the entire staple
Stapler Faults 355 Staple Jams in the Integrated Office Finisher (Optional) The following describes how to clear staple jams when the Integrated Office Finisher (optional) is installed. 1. Make sure that the machine has stopped, and then open the front cover on the Integrated Office Finisher. 2. Tak...
Page 356 - Staple Jams in the Office Finisher LX (Optional)
15 Problem Solving 356 6. Pull down the front lever on the staple cartridge until it clicks into place. 7. Return the staple cartridge to its original position. 8. Close the front cover of the Integrated Office Finisher. If the staples cannot be removed after carrying out the above procedures, conta...
Page 358 - Common Problems; Fault Clearance
15 Problem Solving 358 Common Problems If you are experiencing difficulties using the machine, check the suggestions in the following tables for advice. If this does not remedy the problem, refer to Fault Clearance Procedure on page 341 . Symptom Recommendation The machine will not power on. • Check...
Page 362 - Network-related Problems; Problem Solving Procedure; Check that the machine has power and is switched on.; SMB; Troubleshooting; When the machine is not found from client computers
15 Problem Solving 362 Network-related Problems Problem Solving Procedure This section enables you to identify network-related machine problems. Use the following steps to identify and solve a problem. 1. Resolve any local copier or fax problems first. Do not attempt to resolve a network problem if ...
Page 364 - Restrictions; system administrator when setting the necessary parameters.
15 Problem Solving 364 Other Restrictions This section explains the restrictions that apply while using SMB. Machine settings • The IP address is a unique address administered system-wide. Consult with the system administrator when setting the necessary parameters. • The subnet mask and gateway sett...
Page 365 - When printing; • When the client IP address or computer name is changed:; • When the machine is offline:; Printing using an SMB environment; SMB environment is not available when Unicode support is active.; Authentication using SMB
Network-related Problems 365 • When [Receiving Buffer - SMB] is set to [No Spooling]: All print data in the receiving buffer, including the data currently being printed, is deleted. There is no print data on the machine when the machine is switched on.However, if the machine is switched off immediat...
Page 366 - Netware; The causes, confirmation methods, and actions are as follows:; When printing fails
15 Problem Solving 366 Netware This section explains what to do when problems occur while using Netware. Troubleshooting The causes, confirmation methods, and actions are as follows: When printing fails *: For setting and confirmation methods, refer to the Netware online documentation. Cause Confirm...
Page 367 - Cause
Network-related Problems 367 The number of print queues assigned exceeds the maximum number that the machine can support. Use NWADMIN or PCONSOLE to check whether the required print queue is assigned to the machine.* Re-send the print job to the print queue assigned to the machine.* No slave file se...
Page 369 - UNIX
Network-related Problems 369 - When there is no notification of the completion of the job UNIX This section explains the troubleshooting procedures while using a UNIX environment. Troubleshooting The possible causes, confirmation methods, and actions are as follows. When printing fails Cause Confirm...
Page 372 - This section explains the restrictions for TCP/IP.
15 Problem Solving 372 When using Macintosh OS X When printing fails Restrictions This section explains the restrictions for TCP/IP. Machine settings • The IP address is a unique address administered system-wide. Consult with the system administrator when setting the necessary parameters. • The subn...
Page 374 - Machine Name; Bonjour; Bonjour operating environment
15 Problem Solving 374 Restrictions This section explains the restrictions that apply while using EtherTalk. Machine Name The machine name recognized by the client cannot have duplicates on the network. If another machine on the network has the same machine name, the machine name is changed automati...
Page 376 - Scanning Services
15 Problem Solving 376 Scanning Services This section explains the troubleshooting procedures and restrictions while using scan functions. Troubleshooting The possible causes, confirmation methods, and actions are as follows. When SMB transmission to Windows Server 2003 fails Other Clicking the [App...
Page 377 - network are not displayed in alphabetical order.
Network-related Problems 377 Restrictions This section explains the restrictions that apply while using scan functions. NOTE: For information on the network scan driver and Mailbox Viewer 3, refer to the Readme file on the driver CD-ROM. When retrieving a document from a mailbox • If [Delete Documen...
Page 379 - Internet/Intranet Connection; The possible problems and actions are as follows.; When you cannot connect to the Internet/intranet
Network-related Problems 379 Internet/Intranet Connection This section explains the troubleshooting procedures and restrictions while using Internet and intranet connections. Troubleshooting The possible problems and actions are as follows. When you cannot connect to the Internet/intranet Problem Ac...
Page 380 - system
15 Problem Solving 380 When you cannot connect to a web server Restrictions This section explains the restrictions that apply while using Internet or intranet connections. Internet/Intranet connections Connection to the Internet or an intranet depends on various settings, including the destination w...
Page 381 - IPv6 Addresses
Network-related Problems 381 – RFC2617: HTTP Authentication: Basic and Digest Access Authentication (Basic authentication support only, others are not supported) – RFC2817: Upgrading to TLS Within HTTP/1.1– RFC2818: HTTP Over TLS • HTTP/HTTPS scheme compatibility, GET/CONNECT/HOST method compatibili...
Page 382 - Fault Codes; Code
15 Problem Solving 382 Fault Codes When a fault occurs, the touch screen displays a message on how to clear the fault.Some faults indicate customer maintenance, while others require the attention of the System Administrator. The following table represents some of the fault codes and their correspond...
Page 410 - Machine’s E-mail Address/Host Name on page 93; SMTP Server Settings on page 96
15 Problem Solving 410 027-744 There is a problem in the domain name of the job template server. Check the connection to the server. Also check if the domain name is registered on the DNS server. 027-745 The address of the DNS server is not registered on the machine. Register the address of the DNS ...
Page 419 - Screen Messages
Fault Codes 419 Screen Messages Along with fault codes, the following messages are displayed on the touch screen on some occasions. 124-706 The folding setting was cancelled.Check the folding setting, and try again. 124-708 The output destination was changed to the center tray. Check if the specifie...
Page 420 - If you need any additional help on using your machine, you can:; Xerox Welcome Center in the Before Using the Machine; machine behind Cover A. For more information, refer to; Serial Number in the Before; Message
15 Problem Solving 420 Xerox Welcome Center If you need any additional help on using your machine, you can: 1) Refer to the User Guide or this System Administration Guide. 2) Visit our Customer Web Site at www.xerox.com or contact the Xerox Welcome Center. For details, refer to Xerox Welcome Center ...
Page 421 - Specifications; Machine Specifications; Space Requirements
421 16 Appendix This chapter describes the machine specifications, emulation parameters supported on the machine, how to upgrade the machine software, and how to configure Xerox Extensible Interface Platform. Specifications – page 421Emulation Parameters – page 427Machine Software Upgrade – page 430...
Page 422 - First Copy Out Time; Cold Start: Within 26 seconds (varies with machine configuration); Document Glass; Auto Size Sensing: Yes; Paper Size Settings in the Setups chapter on page 78.; Document Feeder; Minimum document size:
16 Appendix 422 WorkCentre 5225 A4/8.5 x 11" LEF: 25 cpm (cycles per minute) (1 sided) A4/8.5 x 11" LEF: 25 cpm (cycles per minute) (2 sided)A3/11 × 17” SEF: 14 cpm (cycles per minute) (1 sided)A3/11 × 17” SEF: 9 cpm (cycles per minute) (2 sided) WorkCentre 5230 A4/8.5 x 11" LEF: 30 cpm ...
Page 423 - for Tray 1
Specifications 423 NOTE: The standard sizes of documents that can be detected vary depending on the paper size table specified by the System Administrator. For information on setting the paper size table, refer to Paper Size Settings in the Setups chapter on page 78. Paper Supply NOTE: The standard ...
Page 424 - Paper Output; Center Tray; With the Office Finisher LX: 250 sheets of 80 g/m; Left Side Tray; documents, the maximum capability is 250 sheets.
16 Appendix 424 Envelope Tray Supported Envelope Types: Commercial 10 Envelope LEF, Monarch Envelope LEF, DL Envelope LEF, C5 Envelope LEFStackability (Height): 43 mm or lessAuto Size Sensing: No Paper Output Center Tray Capacity: Without Finisher: 500 sheets of 80 g/m 2 (20 lb bond) paper With the ...
Page 425 - Office Finisher LX; For paper of more than 216.0 mm in length:; Electrical Specifications; Frequency
Specifications 425 Office Finisher LX Capacity: Center Tray (Exit 2): 200 sheetsFinisher Tray (without Booklet Maker): For paper of more than 216.0 mm in length: When not stapled: 1000 sheetsWhen stapled: 75 sets or 750 sheets For paper of 216.0 or less in length: When not stapled: 2000 sheetsWhen s...
Page 426 - Specifications for the Fax Service; Standard public analogue switched telephone line or equivalent
16 Appendix 426 Specifications for the Fax Service Fax Transmission Speed Automatic fallback: 33.6 Kbps Page Transmission Time - ITU No. 1 document 33.6 Kbps (standard): less than 4* seconds (*: reference data) Telephone Line Type Standard public analogue switched telephone line or equivalent Compat...
Page 427 - Print Mode in the Machine; Parameter
Emulation Parameters 427 Emulation Parameters The emulation parameters for PCL and PDF direct printing can be changed as necessary.For information on how to change parameter values, refer to Print Mode in the Machine Status chapter on page 51. PCL Emulation Parameter Item No. Value Paper Tray 201 0:...
Page 430 - PDF Direct Printing; Machine Software Upgrade; Prepare for the Upgrade
16 Appendix 430 PDF Direct Printing Machine Software Upgrade To upgrade the software, you must first obtain the upgrade software and then install it. Prepare for the Upgrade It is important to obtain the correct upgrade file for your machine. Determine the software version you are currently running,...
Page 431 - At Your Workstation; Xerox Extensible Interface Platform (XEIP); SMARTsend; to enable users to
Xerox Extensible Interface Platform (XEIP) 431 6. Download the software file: a) Obtain the new software upgrade file (Controller ROM or Controller + PS ROM) for your machine from the www.xerox.com web site, or from your Xerox Customer Support Representative. b) Download the upgrade file to a local ...
Page 432 - Configuring XEIP; At your workstation; Open your web browser.
16 Appendix 432 Configuring XEIP At your workstation 1. Open your web browser. 2. Enter the IP address of the machine in the [Address] or [Location] field. 3. Click [Enter] to access CentreWare Internet Services. 4. Enable the machine for EIP applications: a) Click the [Properties] tab.b) Click the ...
Page 435 - Index; Numerics
Index 435 17 Index Numerics 2 Pages Up On Receipt .................................... 113 2 Sided Copying .................................................85 2 Sided Printing ................................................ 113 2 Sided Report ....................................................74 8...