Page 3 - TOSHIBA Thermal Printer
TOSHIBA Thermal Printer B-SA4TP SERIES Owner's Manual
Page 4 - Waste Recycling information for users:; Following information is only for EU-member states:
Waste Recycling information for users: Following information is only for EU-member states: The use of the crossed-out wheeled bin symbol indicates that this product may not be treated as general household waste. By ensuring this product is disposed of correctly you will help prevent potential negati...
Page 5 - Safety Summary; This indicates that there is the risk of; death; or; serious injury; if the; WARNING
Safety Summary ENGLISH VERSION EO1-33048 ( ) i Safety Summary Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understo...
Page 6 - This indicates that there is the risk of personal; Injury; damage; to; Precautions; CAUTION
Safety Summary ENGLISH VERSION EO1-33048 ( ) ii If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of...
Page 7 - TABLE OF CONTENTS
ENGLISH VERSION EO1-33048 TABLE OF CONTENTS Page 1. PRODUCT OVERVIEW ......................................................................................................... E1- 1 1.1 Introduction .........................................................................................................
Page 8 - Possible; APPENDIX 5; have in this manual.
ENGLISH VERSION EO1-33048 5. TROUBLESHOOTING .......................................................................................................... E5- 1 5.1 Error Messages ............................................................................................................ E5- 1 5.2 Poss...
Page 9 - OVERVIEW; Space-saving design
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33048 1.1 Introduction E1- 1 1. PRODUCT OVERVIEW 1.1 Introduction 1.2 Features Thank you for choosing the TOSHIBA B-SA4TP series thermal printer. This Owner’s Manual contains from general set-up through how to confirm the printer operation using an online test...
Page 13 - Cutter module
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33048 1.5 Options E1- 5 1.5 Options Option Name Type Usage 300-dpi Print Head B-SA704-TPH3-QM-R This print head enables a conversion of a 203-dpi print head of the B-SA4TM-GS12/B-SA4TP-GS12 model into a 300-dpi print head. This option is intended for use when ...
Page 14 - SETUP; Reference
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2. PRINTER SETUP E2- 1 2. PRINTER SETUP This section outlines the procedures to setup your printer prior to its operation. The section includes precautions, loading media and ribbon, connecting cables, setting the operating environment of the printer, and p...
Page 15 - Make sure that the printer Power Switch is in the OFF (; Power Cord
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.2 Connecting the Power Cord E2- 2 2.1 Installation 2.2 Connecting the Power Cord To insure the best operating environment, and to assure the safety of the operator and the equipment, please observe the following precautions. • Operate the printer on a sta...
Page 16 - Loading the Media; Do not touch any moving; Release Lever; For the specification of; Media Shaft
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.3 Loading the Media E2- 3 2.3 Loading the Media The following procedure shows the steps to properly load the media into the printer so that it feeds straight and true through the printer. Use the same procedure when replacing the media, also. The printer ...
Page 17 - Put the Media Holder (Left) onto the Media Shaft. Push the Media
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.3 Loading the Media E2- 4 2.3 Loading the Media (Cont.) 5. Put the Media Holder (Left) onto the Media Shaft. Push the Media Holder (Left) and the Media Holder (Right) against the media until the media is held firmly in place. This will automatically centr...
Page 18 - Pull the media out of the front of the printer, and adjust the Media; Media Guide
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.3 Loading the Media E2- 5 2.3 Loading the Media (Cont.) 9. Pull the media out of the front of the printer, and adjust the Media Guides to the media width. This will automatically centre the media. 10. Lower the Upper Sensor Ass’y until the Upper Sensor Le...
Page 19 - Setting the Feed Gap Sensor position; Lower Sensor Tab
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.3 Loading the Media E2- 6 2.3 Loading the Media (Cont.) 11. After loading the media, it may be necessary to set the position of the Media Sensor used to detect the print start position for label or tag printing. Setting the Feed Gap Sensor position When u...
Page 20 - Setting the Black Mark Sensor position; (1) Push the Upper Sensor Lever inside and open the Upper Sensor; Pinhole
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.3 Loading the Media E2- 7 2.3 Loading the Media (Cont.) Setting the Black Mark Sensor position When using media with black marks, the Black Mark Sensor is used to detect a print start position. (1) Push the Upper Sensor Lever inside and open the Upper Sen...
Page 21 - media for each mode is provided below.; Batch mode; Front Cover
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.3 Loading the Media E2- 8 2.3 Loading the Media (Cont.) 12. There are three issue modes available on this printer. How to set the media for each mode is provided below. In the batch mode, the media is continuously printed and fed until the number of label...
Page 22 - 00mm of backing paper free.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.3 Loading the Media E2- 9 2.3 Loading the Media (Cont.) (2) Press down the Release Bar to open the Strip Unit. (3) Remove enough labels from the leading edge of the media to leave 300mm of backing paper free. (4) Pass the backing paper through the opening...
Page 23 - Change the print head pressure according to the thickness of the; Label or Thin media; If the loaded media is direct thermal media (with a chemically; Section 2.4 Loading the Ribbon; Media; Use of tag paper which; Head Position Lever; Be sure to set both Head; Print Head Positioning Shaft
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.3 Loading the Media E2-10 2.3 Loading the Media (Cont.) When the optional Cutter Module is fitted, the media is automatically cut. Insert the leading edge of the media into the Media Outlet of the Cutter Module. 13. Change the print head pressure accordin...
Page 24 - Loading the Ribbon; Press the Top Cover Release Button and gently open the Top Cover to; Ribbon Supply Roll; key to restart an
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.4 Loading the Ribbon E2-11 2.4 Loading the Ribbon There are two types of media available for printing on: these are thermal transfer media (normal media) and direct thermal media (with a chemically treated surface). DO NOT LOAD a ribbon when using a direc...
Page 25 - Lower the Top Cover to its 45; Ribbon Cover
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.4 Loading the Ribbon E2-12 2.4 Loading the Ribbon (Cont.) 3. Lower the Top Cover to its 45 ° angle open position. While pushing the Top Cover Stopper, raise the Top Cover again. This will fix the Top Cover. 4. Open the Ribbon Cover. 5. Fit the ribbon take...
Page 26 - Close the Ribbon Cover until it clicks.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.4 Loading the Ribbon E2-13 2.4 Loading the Ribbon (Cont.) 7. Close the Ribbon Cover until it clicks. 8. Gently close the Top Cover until it clicks. Be sure to close the Ribbon Cover before closing the Top Cover. It is dangerous to closethe Top Cover with ...
Page 27 - An Ethernet connection using the standard LAN board.; APPENDIX 2; Power Inlet
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.5 Connecting the Printer to Your Host Computer E2-14 2.5 Connecting the Printer to Your Host Computer The following paragraphs outline how to connect your host computer to the printer, and will also show how to make cable connections to other devices. Dep...
Page 28 - Turning the Printer; To turn ON the printer power, press the Power Switch as shown in the; Power Switch; If a message other than ON
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.6 Turning the Printer ON E2-15 2.6 Turning the Printer ON When the printer is connected to your host computer it is good practice to turn the printer ON before turning on your host computer and turn OFF your host computer before turning off the printer. 1...
Page 29 - Setting an Operating; This menu is used to set the printer parameters.; Position and Print Tone; System Mode menus can be; Hold down
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.7 Setting an Operating Environment E2-16 2.7 Setting an Operating Environment Depending on the settings of your host computer or an interface to be used, it may be necessary to change the printer parameter settings. Follow the procedures described below t...
Page 30 - System Mode; B-SA4T Series Key Operation Specification; If the; ONLINE
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.7 Setting an Operating Environment E2-17 2.7.1 How to Enter the System Mode 2.7.2 Parameter Setting This section describes how to enter the System Mode. 1. Turn on the printer and confirm that “ONLINE” appears on the LCD Message Display. 2. Press the [PAU...
Page 31 - key
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.7 Setting an Operating Environment E2-18 2.7.2 Parameter Setting (Cont.) The Parameter Setting Mode contains sub menus for selecting a language and setting the communication parameters. Each time the [PAUSE] key is pressed, the sub menus are displayed seq...
Page 33 - PARITY EVEN
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.7 Setting an Operating Environment E2-20 2.7.2 Parameter Setting (Cont.) Serial (RS-232C) Interface (2) Data Length This parameter is to choose a data length of the RS-232C interface. As “8 bits” has been chosen as default, change it in accordance with ...
Page 34 - LCD Message Language
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.7 Setting an Operating Environment E2-21 2.7.2 Parameter Setting (Cont.) Serial (RS-232C) Interface LCD Message Language (5) Flow Control This parameter is to choose a flow control of the RS-232C interface. As “XON+READ AUTO” has been chosen as defaul...
Page 35 - Web Printer Function when; WEB PRINTER OFF
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.7 Setting an Operating Environment E2-22 2.7.2 Parameter Setting (Cont.) Parallel (Centronics) Interface Web Printer Function when using TCP/IP (LAN) This parameter is to choose an ACK/BUSY timing of the parallel interface. “TYPE1” has been chosen as ...
Page 37 - Power OFF
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.7 Setting an Operating Environment E2-24 2.7.3 IP Address Setting (TCP/IP) When the printer is connected to a PC through TCP/IP by using a LAN cable, it is necessary to set an IP address in the System Mode for system administrators. The System Mode for sy...
Page 40 - key to go to
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.7 Setting an Operating Environment E2-27 2.7.3 IP Address Setting (TCP/IP) (Cont.) (2) Gateway IP Address This parameter is to set a Gateway IP address. (3) Subnet Mask This parameter is to set a Subnet Mask. <7>IP ADDRESS SUBNET MASK <7>IP AD...
Page 42 - i y
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.7 Setting an Operating Environment E2-29 2.7.3 IP Address Setting (TCP/IP) (Cont.) (6) DHCP Client ID This parameter is to set a DHCP client ID. ASCII code and Hex. code correspondence table Upper 4 bits Lower 4 bits 2 3 4 5 6 7 0 SP 0 @ P ` p 1 ! 1 A Q a...
Page 43 - Installing the Printer Drivers; Requirements
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-30 2.8 Installing the Printer Drivers 2.8.1. Introduction This manual describes how to install the TOSHIBA printer driver for the TOSHIBA B-SA4T bar code printer on your Windows host computer; install and delete the pri...
Page 44 - Section 2.8.4 Uninstalling the Printer Driver; button. The “Spool Settings” dialog box is displayed.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-31 2.8.3. Installing the Printer Driver The installation procedure differs depending on the interface connected to the printer and the operation system you are using. Please install the printer driver by performing the ...
Page 45 - the Barcode Master
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-32 (1) Select “Settings” – “Printers” from the “Start” menu to open the printer folder. (2) Double-click on the “Add Printer” icon. The Add Printer Wizard runs. Click on the [Next] button. (3) Select “Local printer”, th...
Page 48 - USB INTERFACE
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-35 (2) USB INTERFACE Installation starts by the operating system’s plug-and-play function. Windows 95 and Windows NT4.0 do not support the USB interface. (1) Turn the printer ON, then connect it to your host computer wi...
Page 49 - Mark the “Specify a location” checkbox, then click on the
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-36 (3) Select “Search for the best driver for your device. (Recommended)”. Mark the “Specify a location” checkbox, then click on the [Browse] button. Specify “\ driver\WinMe-9x ” folder, then click on the [Next] button....
Page 50 - displayed, click on the
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-37 (5) When the screen which indicates the USB Printing Support driver has been installed, is displayed, click on the [Finish] button. (6) After a while, “ TEC B-SA4T ” is detected as a new hardware. (7) The “Add New Ha...
Page 53 - ” is detected as a new device.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-40 (1) Log on to your host computer as a member who has full control access privilege concerning the printer settings. (2) Turn the printer ON, then connect it to your host computer with the USB cable. (3) “USB Device” ...
Page 54 - Specify the “
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-41 (6) Select “Search for the best driver in these locations”. Mark the “Include this location in the search” checkbox, then click on the [Browse] button. Specify the “ \driver\WinXP-2000 ” folder in the CD-ROM, then cl...
Page 56 - button to delete.; Windows
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-43 2.8.4. Uninstalling the Printer Driver (1) Select “Settings” – “Printers” from the “Start” menu to open the printer folder. (2) Right-click on the printer driver icon to be deleted, then select “Delete”. The confirma...
Page 57 - ” in the system; Adding a LAN Port; button. The “Add Port” dialog box is
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-44 2.8.5 Adding/Deleting a LAN Port To use the LAN interface, first, you have to make the following settings in “ <7> IP ADDRESS ” in the system mode of the printer. (Refer to Section 2.7.3 ) • Set the printer IP ...
Page 58 - button. The “Printer Ports” dialog box is; ADDRESS; ” in the system mode of the printer. (Refer to; Deleting a LAN Port
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-45 (1) Right-click on the printer icon. Select “Properties” to open the printer “Properties” dialog box. (2) Select the “Ports” tab, and click on the [Add Port…] button. The “Printer Ports” dialog box is displayed. (3) ...
Page 59 - installing this printer driver.; Others; properties settings.
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-46 2.8.6 Cautions (1) Printer Driver Upgrades • To upgrade the printer driver to this version, uninstall the previous version of the printer driver, before installing this printer driver. • Be sure to restart your host ...
Page 60 - About; tab causes the following screen to appear.; tab
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.8 Installing the Printer Drivers E2-47 2.8.7 Using the Printer Driver For how to use the Printer Driver, please refer to the Help for Windows Printer Drivers screen. 1) Open the Properties screen of the Printer Driver. 2) Clicking on the About tab causes ...
Page 61 - Direct thermal or thermal transfer is selectable.; Section 2.10 Position and Print Tone Fine; Mode
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.9 Print Test E2-48 2.9 Print Test After your operating environment has been set, perform a print test. 1. Perform a print test by using the Printer Driver or an Issue Command. The printer driver’s Properties screen allows you to set the communication cond...
Page 62 - For details of the TPCL, refer to the; B-SA4T Series External; Regarding how to use the Printer Driver, refer to the; Help for the; For details of cleaning, refer to; When using an optional Cutter Module or Strip Module
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.9 Print Test E2-49 2.9 Print Test (Cont.) It is necessary to set the issue mode, cut/strip position, etc. for the Printer Driver or TPCL (TEC Printer Command Language) in accordance with your printing condition. For details of the TPCL, refer to the B-SA4...
Page 63 - Position and Print
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.10 Position and Print Tone Fine Adjustment E2-50 2.10 Position and Print Tone Fine Adjustment This section describes how to fine adjust a print start position, cut/strip position, reverse feed amount, print tone, and ribbon motor torque. When a fine adjus...
Page 64 - key is pressed, the sub menus are displayed; Feed Amount Fine Adjustment:; Threshold for the black mark sensor is fine adjusted. See
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.10 Position and Print Tone Fine Adjustment E2-51 2.10 Position and Print Tone Fine Adjustment (Cont.) The Parameter Fine Adjustment Mode contains sub menus for adjusting a print start position, cut/strip position, print tone, ribbon motor torque, and sett...
Page 65 - Print Start Position Fine Adjustment; Choose a desired value by using the; Example of Print Start Position Fine Adjustment; When setting –3.0 mm
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.10 Position and Print Tone Fine Adjustment E2-52 2.10 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. Print Start Position Fine Adjustment [RESTART] [FEED] FEED ADJ.+50.0mm FEED ADJ.+49.9mm F...
Page 66 - Cut/Strip Position Fine Adjustment; Example of Cut Position Fine Adjustment
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.10 Position and Print Tone Fine Adjustment E2-53 2.10 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. Cut/Strip Position Fine Adjustment <3>ADJUST SET CUT ADJ. +10.0mm [RESTART] [FEED] ...
Page 67 - Example of Strip Position Fine Adjustment
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.10 Position and Print Tone Fine Adjustment E2-54 • Example of Strip Position Fine Adjustment When setting +3.0 mm Compared with “+0.0mm” position, the stop position after printing is shifted forward. When setting +0.0 mm When setting –3.0 mm Compared with...
Page 68 - Reverse Feed Amount Fine Adjustment; Example of Reverse Feed Amount Fine Adjustment
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.10 Position and Print Tone Fine Adjustment E2-55 2.10 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. Reverse Feed Amount Fine Adjustment NOTES: Choose a desired value by using the [RESTART] ...
Page 69 - X Coordinate Fine Adjustment; Example of X Coordinate Fine Adjustment; When setting –50.0 mm; ABC
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.10 Position and Print Tone Fine Adjustment E2-56 2.10 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. X Coordinate Fine Adjustment NOTES: Choose a desired value by using the [RESTART] or [FEE...
Page 70 - Print Tone Fine Adjustment
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.10 Position and Print Tone Fine Adjustment E2-57 2.10 Position and Print Tone Fine Adjustment (Cont.) Thermal Transfer Print After selecting a fine adjustment value or to skip this menu, press the [PAUSE] key. Thermal Direct Print After selecting a fine a...
Page 71 - Ribbon Motor Voltage Fine Adjustment
2. PRINTER SETUP ENGLISH VERSION EO1-33048 2.10 Position and Print Tone Fine Adjustment E2-58 2.10 Position and Print Tone Fine Adjustment (Cont.) When the ribbon is slack or wrinkled and printing is affected, fine adjust the ribbon motor torque by using the following procedure. Take-up Motor (RBN A...
Page 72 - Threshold Setting; Turn the power ON. The printer is in online mode.; Automatic threshold setting procedure
2.PRINTER SETUP ENGLISH VERSION EO1-33048 2.11 Threshold Setting E2-59 2.11 Threshold Setting To maintain a constant print position the printer uses the media sensor to detect a print start position according to the difference of voltage between a print area and a gap or black mark. When the media i...
Page 73 - Failure to feed more than 1.5 labels may result in an incorrect; Black mark sensor; A paper end error cannot be detected during paper feed.
2.PRINTER SETUP ENGLISH VERSION EO1-33048 2.11 Threshold Setting E2-60 2.11 Threshold Setting (Cont.) 7. Select the sensor to be adjusted by using the [FEED] key. 8. Press and hold the [PAUSE] key until more than 1.5 labels (tags) have been issued. The media will continue to be fed until the [PAUSE]...
Page 74 - Manual threshold setting procedure
2.PRINTER SETUP ENGLISH VERSION EO1-33048 2.11 Threshold Setting E2-61 2.11 Threshold Setting (Cont.) If a paper jam error still occurs even after an automatic threshold setting has been performed, manually set the threshold voltage. To make a threshold value manually set in this section effective, ...
Page 75 - key is pressed, the; Sensor Status Display:; When measuring a voltage of a blank area, be careful not to align a; Voltage at a black mark
2.PRINTER SETUP ENGLISH VERSION EO1-33048 2.11 Threshold Setting E2-62 2.11 Threshold Setting (Cont.) The Sensor Adjustment Mode contains sub menus for displaying the current status of each sensor and for storing “media level” voltage and “no media level” voltage. Each time the [PAUSE] key is presse...
Page 76 - When using the Feed Gap Sensor; When measuring a voltage at a blank area, be careful not to align a; Voltage at a label gap
2.PRINTER SETUP ENGLISH VERSION EO1-33048 2.11 Threshold Setting E2-63 2.11 Threshold Setting (Cont.) (3) Press and hold the [RESTART] or [FEED] key for about 3 seconds aligning a blank part of print area with the Black Mark Sensor. (4) When storing a “media level” voltage is completed, an asterisk ...
Page 77 - Storing a “No Media Level” Voltage
2.PRINTER SETUP ENGLISH VERSION EO1-33048 2.11 Threshold Setting E2-64 2.11 Threshold Setting (Cont.) Storing a “No Media Level” Voltage The following is how to set a “No media level” voltage that is used to detect a paper end. If a “NO PAPER” is displayed even if the media has not run out yet, th...
Page 78 - Section 2.10 Print Position and Print; Threshold voltage = Midpoint between voltage at a print area and
2.PRINTER SETUP ENGLISH VERSION EO1-33048 2.11 Threshold Setting E2-65 2.11 Threshold Setting (Cont.) The Parameter Fine Adjustment Mode contains sub menus for adjusting a print start position, cut/strip position, print tone, etc., and setting a threshold. For details, refer to Section 2.10 Print Po...
Page 79 - ON LINE OPERATION; Flashes only when the Ribbon
3. ON LINE OPERATION ENGLISH VERSION EO1-33048 3.1 Operation Panel E3- 1 3. ON LINE OPERATION 3.1 Operation Panel This chapter describes usage of the keys on the Operation Panel in On Line mode. When the printer is in On Line mode and connected to a host computer, the normal operation of printing im...
Page 82 - Platen
4. MAINTENANCE ENGLISH VERSION EO1-33048 4.1 Cleaning E4- 2 4.1.1 Print Head/Platen/ Sensors (Cont.) 4.1.2 Covers and Panels 5. Wipe the Platen and Dumper Roller with a soft cloth slightly moistened with absolute ethyl alcohol. Remove dust or foreign substances from the internal part of the printer....
Page 83 - Set Screw
4. MAINTENANCE ENGLISH VERSION EO1-33048 4.1 Cleaning E4- 3 4.1.3 Optional Cutter Module 1. Open the Front Cover. 2. Loosen the Set Screw of the Cutter Unit to open it. 3. Remove jammed media, if any. 4. Clean the inside of the Cutter Blade with a cotton swab moistened with absolute ethyl alcohol. T...
Page 84 - Guide Roller
4. MAINTENANCE ENGLISH VERSION EO1-33048 4.1 Cleaning E4- 4 4.1.4 Optional Strip Module 1. Open the Front Cover holding its right side. 2. Press down the Release Bar to open the Strip Unit. 3. Remove jammed media or backing paper, if any 4. Wipe the Backing Paper Feed Rollers, Guide Roller, and Stri...
Page 85 - HEAD OPEN
5. TROUBLESHOOTING ENGLISH VERSION EO1-33048 5.1 Error Messages E5- 1 5. TROUBLESHOOTING This chapter lists the error messages, possible problems, and their solutions. 5.1 Error Messages Error Messages Problems/Causes Solutions HEAD OPEN The Top Cover is opened in Online mode. Close the Top Cover. H...
Page 87 - RFID ERROR
5. TROUBLESHOOTING ENGLISH VERSION EO1-33048 5.2 Possible Problems E5- 3 5.1 Error Messages (Cont.) Error Messages Problems/Cause Solutions RFID ERROR The printer cannot communicate with the RFID module. Turn the printer off, and then on again. SYNTAX ERROR While the printer is in the Dowload mode f...
Page 88 - Upper Sensor Ass’y
5. TROUBLESHOOTING ENGLISH VERSION EO1-33048 5.3 Removing Jammed Media E5- 4 5.3 Removing Jammed Media This section describes in detail how to remove jammed media from the printer. 1. Turn off and unplug the printer. 2. Press the Top Cover Release Button and gently open the Top Cover to its fully op...
Page 89 - SPECIFICATIONS; Model
6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33048 6. PRINTER SPECIFICATIONS E6- 1 6. PRINTER SPECIFICATIONS This section describes the printer specifications. Model Item B-SA4TP-GS12-QM B-SA4TP-TS12-QM Dimension (W × D × H) 238 mm × 339 mm × 332 mm (9.4” × 13.3” × 13.1”) Weight 26.5 lb (12 kg) (Me...
Page 90 - Data Matrix; QR Code is a trademark of DENSO CORPORATION.
6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33048 6. PRINTER SPECIFICATIONS E6- 2 Model Item B-SA4TP-GS12-QM B-SA4TP-TS12-QM Available bar code types JAN8, JAN13, EAN8, EAN8+2 digits, EAN8+5 digits, EAN13, EAN13+2 digits, EAN13+5 digits, UPC-E, UPC-E+2 digits, UPC-E+5 digits, UPC-A, UPC-A+2 digits...
Page 91 - SUPPLY SPECIFICATIONS; Label
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33048 7.1 Media E7- 1 7. SUPPLY SPECIFICATIONS 7.1 Media Please make sure that the media being used is approved by TOSHIBA TEC. The warranty does not apply when a problem is caused by using media that is not approved by TOSHIBA TEC. For information regard...
Page 92 - Detection Area of the Transmissive Sensor; Use of the tag paper of 25 mm to 50 mm in width, and 171
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33048 7.1 Media E7- 2 7.1.2 Detection Area of the Transmissive Sensor The Transmissive Sensor is movable from the centre to the left edge of media. The Transmissive Sensor detects a gap between labels, as illustrated below. <Label> <Tag paper wit...
Page 93 - Detection Area of the Reflective Sensor
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33048 7.1 Media E7- 3 7.1.3 Detection Area of the Reflective Sensor The Reflective Sensor is movable from the centre to the left edge of media. The reflection factor of the Black Mark must be 10% or lower with a waveform length of 950 nm. The Reflective S...
Page 94 - Recommended Media and Ribbon Types; Media type
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33048 7.2 Ribbon E7- 4 7.2 Ribbon Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranty does not apply to any problem caused by using non-approved ribbons. For information regarding TOSHIBA TEC approved ribbon, please contac...
Page 95 - Ribbon type
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33048 7.4 Care/Handling of Media and Ribbon E7- 5 7.3 Recommended Media and Ribbon Types (Cont.) Ribbon type Description Vellum wax ribbon This ribbon is mainly used for vellum paper and labels. It has a very high ink density to cope with uneven printing ...
Page 96 - APPENDIX 1 MESSAGES AND LEDS; Symbols in the message; LED Indication
APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33048 APPENDIX 1 MESSAGES AND LEDS EA1- 1 APPENDIX 1 MESSAGES AND LEDS Appendix 1 describes the LCD messages displayed on the operation panel. Symbols in the message 1: : The LED is illuminated. ~ : The LED is flashing. z : The LED is unlit. 2: ****...
Page 97 - TROUBLESHOOTING for solution.
APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33048 APPENDIX 1 MESSAGES AND LEDS EA1- 2 LED Indication No. LCD Message ONLINE ERROR Printer Status Restoration by RESTART key (Yes/No) Acceptance of Status Request Reset Command (Yes/No) 21 SYSTEM ERROR z When the following abnormal operations are...
Page 98 - NOTE: Description of Command Error
APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33048 APPENDIX 1 MESSAGES AND LEDS EA1- 3 NOTE: Description of Command Error • If a command error is found in a command received, 16 bytes of the command error, starting from the command code, will be displayed. (However, [LF] and [NUL] will not be di...
Page 99 - APPENDIX 2 INTERFACE; M byte; SPP Mode; Keep as short as possible.
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33048 APPENDIX 2 INTERFACE EA2- 1 APPENDIX 2 INTERFACE Parallel interface (Centronics) Mode: Conforming to IEEE1284 Compatible mode (SPP mode), Nibble mode Data input method: 8 bit parallel Control signal: Data input code: ASCII code European 8 bit code Graph...
Page 101 - USB interface
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33048 APPENDIX 2 INTERFACE EA2- 3 USB interface Standard: Conforming to V2.0 Full speed Transfer type: Control transfer, Bulk transfer Transfer rate: Full speed (12M bps) Class: Printer class Control mode: Status with the receive buffer free space information...
Page 102 - Signal
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33048 APPENDIX 2 INTERFACE EA2- 4 Serial interface (Option) Type: RS-232C Communication mode: Full duplex Transmission speed: 2400 bps, 4800 bps, 9600 bps, 19200 bps, 38400 bps, 115200 bps Synchronization: Start-stop synchronization Start bit: 1 bit Stop bit ...
Page 103 - Chip type, diversity antenna
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33048 APPENDIX 2 INTERFACE EA2- 5 Wireless LAN (Option) Standard: Conforming to IEEE802.11a, IEEE802.11b, and IEEE802.11g Protocol: IP (RFC791), ICMP (RFC792), UDP (RFC768), TCP (RFC793,896), ARP (RFC826), HTTPD (RFC1866), TELNET, FTPD (RFC959), DHCP (RFC2131...
Page 104 - APPENDIX 3 POWER CORD; When purchasing the power cord:
APPENDIX 3 POWER CORD ENGLISH VERSION EO1-33048 APPENDIX 3 POWER CORD EA3- 1 APPENDIX 3 POWER CORD When purchasing the power cord: Since the power cord set is not enclosed in this unit, please purchase an approved one that meets the following standard from your authorized TOSHIBA TEC representative....
Page 105 - APPENDIX 4 PRINT SAMPLES; B-SA4T Series External Equipment Interface; Font
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33048 APPENDIX 4 PRINT SAMPLES EA4-1 APPENDIX 4 PRINT SAMPLES The following are the image samples of the fonts, bar codes, and two-dimensional codes provided for the B-SA4T series as standard. The size of each font may be different from the actual one. Fo...
Page 107 - Bar codes; MSI
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33048 APPENDIX 4 PRINT SAMPLES EA4-3 APPENDIX 4 PRINT SAMPLES (Cont.) Bar codes JAN8, EAN8 MSI Interleaved 2 of 5 CODE39 (Standard) NW7 JAN13, EAN13 UPC-E EAN13+2 digits EAN13+5 digits CODE128 CODE39 (Full ASCII) CODE93 UPC-E+2 digits UPC-E+5 digits EAN8+...
Page 109 - APPENDIX 5 GLOSSARIES; A type of media with adhesive backing.
APPENDIX 5 GLOSSARIES ENGLISH VERSION EO1-33048 APPENDIX 5 GLOSSARIES EA5- 1 APPENDIX 5 GLOSSARIES Bar code A code which represents alphanumeric characters by using a series of black and white stripes in different widths. Bar codes are used in various industrial fields: Manufacturing, Hospitals, Lib...
Page 110 - Network
APPENDIX 5 GLOSSARIES ENGLISH VERSION EO1-33048 APPENDIX 5 GLOSSARIES EA5- 2 Printer IP address A 32-bit address of a printer connected to TCP/IP network, which identifies the network printer. An IP address is written as 4 sets of numbers, separated by periods. Print head element The thermal print h...
Page 111 - INDEX
INDEX ENGLISH VERSION EO1-33048 INDEX INDEX A Automatic threshold setting 2-1, 2-59 B Backing paper 2-9, 2-54, 7-1 Bar code 6-2, A4-3, A5-1 Batch mode 2-8, 7-1, A5-1 Black mark 2-7, 7-1, 7-3, A5-1 Black mark length 7-1 Black mark sensor 2-7, 2-51, 2-62, 4-2, A5-1 C Centronics 1-3, 2-14, 2-22, 6-2, A...