Page 3 - TEC Thermal Printer
Page 4 - Waste Recycling information for users:; Following information is only for EU-member states:
Waste Recycling information for users: Following information is only for EU-member states: The use of the crossed-out wheeled bin symbol indicates that this product may not be treated as general household waste. By ensuring this product is disposed of correctly you will help prevent potential negati...
Page 5 - For USA
This product is equipped with a wireless communication device, TEC-RFID-US1 (B-9704-RFID-U1-US-R) TEC-RFID-EU1 (B-9704-RFID-U1-EU-R) Please be sure to read the enclosed precaution for handling of wireless communication devices before using this product. Precautions for Handling of Wireless Communica...
Page 6 - Safety Summary; This indicates that there is the risk of; death; or; serious injury; if the; WARNING
Safety Summary ENGLISH VERSION EO1-33059 ( ) i Safety Summary Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understo...
Page 7 - This indicates that there is the risk of personal; Injury; damage; to; Precautions; CAUTION
Safety Summary ENGLISH VERSION EO1-33059 ( ) ii If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of...
Page 8 - TABLE OF CONTENTS
ENGLISH VERSION EO1-33059 TABLE OF CONTENTS Page 1. PRODUCT OVERVIEW .......................................................................................................... E1-1 1.1 Introduction .........................................................................................................
Page 9 - INDEX
ENGLISH VERSION EO1-33059 Page 5. TROUBLESHOOTING ........................................................................................................... E5-1 5.1 Error Messages ............................................................................................................. E5-1 5.2...
Page 10 - OVERVIEW; This printer has the following features:
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33059 1.1 Introduction E1- 1 1. PRODUCT OVERVIEW 1.1 Introduction 1.2 Features 1.3 Unpacking Thank you for choosing the TOSHIBA B-SX5T series thermal printer. This Owner’s Manual contains from general set-up through how to confirm the printer operation using a...
Page 11 - Safety Precautions
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33059 1.4 Accessories E1- 2 1.4 Accessories When unpacking the printer, please make sure all the following accessories are supplied with the printer. CD-ROM (1 pc.) (P/No.: 7FM01647000) Rewinder Guide Plate (1 pc.) (P/No.: FMBD0034502) Warranty Disclaimer Shee...
Page 13 - for further information about the Operation Panel.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33059 1.5 Appearance E1- 4 1.5.4 Operation Panel 1.5.5 Interior Please see Section 3.1 for further information about the Operation Panel. LCD Message Display ON LINE LED (Green) ERROR LED (Red) [PAUSE] key POWER LED (Green) [FEED] key [RESTART] key Ribbon Stop...
Page 14 - A stop and cut swing cutter.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33059 1.6 Options E1- 5 1.6 Options Option Name Type Usage Swing cutter module B-4205-QM-R A stop and cut swing cutter. Rotary cutter module B-8204-QM-R Rotary cutter PCMCIA interface board B-9700-PCM-QM-R This board enables the use of the following PCMCIA car...
Page 15 - SETUP; Reference
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2. PRINTER SETUP E2- 1 2. PRINTER SETUP This section outlines the procedures to setup your printer prior to its operation. The section includes precautions, loading media and ribbon, connecting cables, setting the operating environment of the printer, and p...
Page 17 - Fitting the Fan Filter; Make sure that the printer Power Switch is in the OFF (
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.2 Fitting the Fan Filter E2- 3 2.2 Fitting the Fan Filter 2.3 Connecting the Power Cord When installing the printer, it is important to ensure that the Fan Filter is attached before using the printer. The Fan Filter consists of 2 parts: (1) Filter Pad (2)...
Page 18 - Loading the Media; Free; Do not touch any moving
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.4 Loading the Media E2- 4 2.4 Loading the Media The following procedure shows the steps to properly load the media into the printer so that it feeds straight and true through the printer. The printer prints both labels and tags. 1. Turn off the power and ...
Page 20 - Lower the Print Head Block until it stops.; Setting the Feed Gap Sensor position; (3) Manually move the Media Sensor so that the Black Mark Sensor is
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.4 Loading the Media E2- 6 2.4 Loading the Media (Cont.) 10. Lower the Print Head Block until it stops. 11. After loading the media, it may be necessary to set the Media Sensors used to detect the print start position for label or tag printing. Setting the...
Page 21 - There are four issue modes available on this printer. How to set the; Batch mode; 00mm of backing paper free.; Black Screw; Be sure to set the Selection; Strip Plate
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.4 Loading the Media E2- 7 2.4 Loading the Media (Cont.) 12. There are four issue modes available on this printer. How to set the media for each mode is provided below. Batch mode In the batch mode, the media is continuously printed and fed until the numbe...
Page 22 - Built-in rewinder mode; (5) Rotate the Take-up Spool counterclockwise a few times to remove; REWINDER; Adjustment Knob
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.4 Loading the Media E2- 8 2.4 Loading the Media (Cont.) Built-in rewinder mode When the Rewinder Guide Plate is attached, the Take-up Spool can be used as a Built-in Rewinder to take up the printed media. (1) Remove the two Black Screws to detach the Fron...
Page 23 - If the loaded media is direct thermal media (a chemically treated; Lock; Media Outlet; Be sure to cut the backing
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.4 Loading the Media E2- 9 2.4 Loading the Media (Cont.) Cut mode (Option) When the optional Cutter Module is fitted, the media is automatically cut. A swing cutter and a rotary cutter are available as an option, but they are used in the same way. Insert t...
Page 24 - Loading the Ribbon; Rotate the Ribbon Stoppers counterclockwise by 90° and move them; Ribbon Shaft
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.5 Loading the Ribbon E2-10 2.5 Loading the Ribbon There are two types of media available for printing on: these are thermal transfer media and direct thermal media (a chemically treated surface). DO NOT LOAD a ribbon when using a direct thermal media. 1. ...
Page 25 - Be sure to remove any slack in
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.5 Loading the Ribbon E2-11 2.5 Loading the Ribbon (Cont.) 3. Slide the Ribbon Stoppers along the Ribbon Shafts to a position where the ribbon is centred when fitted. 4. Lower the Print Head Block and set the Ribbon Shaft Holder Plate aligning its holes wi...
Page 26 - A serial cable connection between the printer’s RS-232 serial; APPENDIX 2; An Ethernet connection using the optional LAN board.; The picture on the right shows
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.6 Connecting the Cables to Your Printer E2-12 2.6 Connecting the Cables to Your Printer The following paragraphs outline how to connect the cables from the printer to your host computer, and will also show how to make cable connections to other devices. D...
Page 27 - Turning the Printer; To turn ON the printer power, press the Power Switch as shown in the; Do not turn off the printer; Power Switch
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.7 Turning the Printer ON/OFF E2-13 2.7 Turning the Printer ON/OFF 2.7.1 Turning ON the Printer 2.7.2 Turning OFF the Printer When the printer is connected to your host computer it is good practice to turn the printer ON before turning on your host compute...
Page 28 - Inserting the Optional; Make sure that the printer’s Power Switch is in the OFF position.; Eject Button; Before inserting or
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.8 Inserting the Optional PCMCIA Cards E2-14 2.8 Inserting the Optional PCMCIA Cards When the optional PCMCIA Interface Board is installed into the printer, there will be a PCMCIA slot available as shown in the figure below. This allows the use of a Flash ...
Page 29 - Setting an Operating; How to enter the System Mode; Turn on the printer and confirm that “ONLINE” appears on the LCD; Position and Print Tone; System Mode menus can be selected with the; FEED key
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-15 2.9 Setting an Operating Environment Depending on the settings of your host computer or an interface to be used, it may be necessary to change the printer parameter settings. Follow the procedures described below t...
Page 30 - key to enter the Parameter Setting Mode.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-16 2.9.1 Parameter Setting While “<2>PARAMETER SET” is displayed on the LCD Message Display, press the [PAUSE] key to enter the Parameter Setting Mode. The Parameter Setting Mode contains the following sub menus...
Page 31 - Equipment Interface Specification
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-17 2.9.1 Parameter Setting (Cont.) (1) Character Code Selection This parameter is to choose a character code used for printing. Printed characters differ depending on a chosen character code and font. For details of c...
Page 33 - RTS mode
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-19 2.9.1 Parameter Setting (Cont.) (5) Stop Bit Selection This parameter is to choose a stop bit of the RS-232C interface. Be sure to match a setting with a host computer. When “<2>PARAMETER SET” appears, press ...
Page 34 - Not activated; If the printer is not used for a few
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-20 2.9.1 Parameter Setting (Cont.) (8) LCD Language Selection This parameter is to choose a language in which the LCD message is displayed. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the follow...
Page 35 - When ON is selected, pressing the; Pressing the; key until
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-21 2.9.1 Parameter Setting (Cont.) When ON is selected, pressing the [PAUSE] key will result that the LCD Message Display shows the stop position fine adjustment value setting screen. [FEED] key: Pressing the [FEED] k...
Page 36 - Ribbon saving option should be
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-22 2.9.1 Parameter Setting (Cont.) (11) Solenoid Type Selection This parameter is to choose the solenoid type that is actually installed. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the followin...
Page 37 - Automatic selection
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-23 2.9.1 Parameter Setting (Cont.) (13) Control Code Selection This parameter is to choose a Control Code. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears. Use the [FEE...
Page 38 - The
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-24 2.9.1 Parameter Setting (Cont.) (14) Strip Wait Status Selection This parameter is to choose when the printer sends a strip wait status (05H) to a host in response to a status request command. When “<2>PARAME...
Page 39 - Pressing the; Windows code
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-25 2.9.1 Parameter Setting (Cont.) (16) KANJI Code Selection This parameter is to choose a KANJI code. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears. Use the [FEED] o...
Page 40 - It takes about 2 seconds to
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-26 2.9.1 Parameter Setting (Cont.) (18) Auto Print Head Check Selection This parameter is to choose whether to perform the Auto Print Head Check function at the power on time. When “<2>PARAMETER SET” appears, pr...
Page 41 - Unavailable
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-27 2.9.1 Parameter Setting (Cont.) (20) Web Printer Function Selection This parameter is to choose whether to use the printer as a web printer. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the fo...
Page 42 - External Equipment Interface; Ribbon end is not detected.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-28 2.9.1 Parameter Setting (Cont.) (22) Ribbon Near End Selection This parameter is to choose the remaining ribbon length where the ribbon near end is detected. When “<2>PARAMETER SET” appears, press the [PAUSE]...
Page 44 - Selection
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-30 2.9.1 Parameter Setting (Cont.) (26) Label End/Ribbon End Selection This parameter is to choose a printing process when a label end or ribbon end is detected. When “<2>PARAMETER SET” appears, press the [PAUSE...
Page 47 - Prints all data in the receive buffer, then stops.; When “ON DEMAND” is
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-33 2.9.2 Dump Mode Setting While “<4>DUMP MODE” is displayed on the LCD Message Display, press the [PAUSE] key to enter the Dump Mode. In the Dump Mode, data in the receive buffer are printed. Data are expressed...
Page 48 - The data in the receive buffer is printed as follows:; Receive Buffer Size; Feed direction; Print Conditions; Sensor selection: None
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-34 2.9.2 Dump Mode Setting (Cont.) The data in the receive buffer is printed as follows: Receive Buffer Size Interface Buffer size RS-232C 1MB (65536 lines) Centronics 1MB (65536 lines) Network Interface 1MB (65536 li...
Page 49 - key to enter the BASIC Expansion Mode.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-35 2.9.3 BASIC Expansion Mode While “<5>EXPAND MDOE” is displayed on the LCD Message Display, press the [PAUSE] key to enter the BASIC Expansion Mode. In the BASIC Expansion Mode, it is possible to execute the B...
Page 50 - Installing the Printer Drivers; Description; Requirements
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-36 2.10 Installing the Printer Drivers 2.10.1 Introduction This manual describes how to install the TOSHIBA printer driver for the TOSHIBA bar code printer on your Windows host computer; install and delete the printer ...
Page 51 - Section 2.10.4 Uninstalling the Printer Driver; button. The “Spool Settings” dialog box is displayed.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-37 2.10.3 Installing the Printer Driver The installation procedure differs depending on the interface connected to the printer and the operation system you are using. Please install the printer driver by performing the...
Page 52 - button. The screen listing “Manufacturers and; the Barcode Master
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-38 (1) Select “Settings” – “Printers” from the “Start” menu to open the printer folder. (2) Double-click on the “Add Printer” icon. The Add Printer Wizard runs. Click on the [Next] button. (3) Select “Local printer”, t...
Page 53 - “Replace existing driver”, then click on the
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-39 (6) The screen to select the existing installed printer driver or use the new one, is displayed. Select “Replace existing driver”, then click on the [Next] button. If you install the printer driver for the first tim...
Page 54 - checkbox, then click on the
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-40 (1) Log on to your host computer as a member who has full control access privilege concerning the printer settings. (2) Select “Settings” – “Printers” from the “Start” menu to open the printer folder. (3) Double-cli...
Page 55 - Click on the
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-41 (9) The “Use Existing Driver” screen is displayed. Select “Replace existing driver”, then click on the [Next] button. If you install the printer driver for the first time, this screen is not displayed. (10) Change t...
Page 56 - USB Interface
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-42 (2) USB Interface Installation starts by the operating system’s plug-and-play function. (1) Turn the printer ON, then connect it to your host computer with the USB cable. The “New Hardware Found” dialog box is displ...
Page 57 - Mark the “Specify a location” checkbox, then click on the; driver; ” folder, then click on the
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-43 (3) Select “Search for the best driver for your device. (Recommended)”. Mark the “Specify a location” checkbox, then click on the [Browse] button. Specify “\ driver ” folder, then click on the [Next] button. (4) Che...
Page 58 - displayed, click on the
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-44 (5) When the screen which indicates the USB Printing Support driver has been installed, is displayed, click on the [Finish] button. (6) After a while, “ TEC B-SA4T ” is detected as a new hardware. (7) The “Add New H...
Page 61 - ” is detected as a new device.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-47 (1) Log on to your host computer as a member who has full control access privilege concerning the printer settings. (2) Turn the printer ON, then connect it to your host computer with the USB cable. (3) “USB Device”...
Page 62 - Specify the “
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-48 (6) Select “Install from a list or specific location (Advanced)”, then click on the [Next] button. (7) Select “Search for the best driver in these locations”. Mark the “Include this location in the search” checkbox,...
Page 64 - (6) Select the printer driver to be deleted, then click on the; Windows
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-50 2.10.4 Uninstalling the Printer Driver (1) Select “Settings” – “Printers” from the “Start” menu to open the printer folder. (2) Right-click on the printer driver icon to be deleted, then select “Delete”. The confirm...
Page 65 - ” in the system; Adding a LAN Port; button. The “Add Port” dialog box is
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-51 2.10.5 Adding/Deleting a LAN Port To use the LAN interface, first, you have to make the following settings in “ <7> IP ADDRESS ” in the system mode of the printer. (Refer to TOSHIBA TEC support representative....
Page 66 - button. The “Printer Ports” dialog box is; ADDRESS; ” in the system mode of the printer. After entering these, click on the; Deleting a LAN Port
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-52 (1) Right-click on the printer icon. Select “Properties” to open the printer “Properties” dialog box. (2) Select the “Ports” tab, and click on the [Add Port…] button. The “Printer Ports” dialog box is displayed. (3)...
Page 67 - installing this printer driver.; Others; properties settings.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-53 2.10.6 Cautions (1) Printer Driver Upgrades • To upgrade the printer driver to this version, uninstall the previous version of the printer driver, before installing this printer driver. • Be sure to restart your hos...
Page 68 - About; tab causes the following screen to appear.; tab
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-54 2.10.7 Using the Printer Driver For how to use the Printer Driver, please refer to the Help for Windows Printer Drivers screen. 1) Open the Properties screen of the Printer Driver. 2) Clicking on the About tab cause...
Page 69 - Direct thermal or thermal transfer is selectable.; Section 2.12 Position and Print Tone Fine; Mode
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.11 Print Test E2-55 2.11 Print Test After your operating environment has been set, perform a print test. 1. Perform a print test by using the Printer Driver or an Issue Command. The printer driver’s Properties screen allows you to set the communication co...
Page 70 - For details of the TPCL, refer to the; Regarding how to use the Printer Driver, refer to the; Help for the; For details of cleaning, refer to; When using a Strip Module or an optional Cutter Module
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.11 Print Test E2-56 2.11 Print Test (Cont.) It is necessary to set the issue mode, cut/strip position, etc. for the Printer Driver or TPCL (TEC Printer Command Language) in accordance with your printing condition. For details of the TPCL, refer to the B-S...
Page 71 - Position and Print; Section
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment E2-57 2.12 Position and Print Tone Fine Adjustment This section describes how to fine adjust a print start position, cut/strip position, reverse feed amount, print tone, and ribbon motor torque. When a fine adjus...
Page 72 - Print Start Position Fine Adjustment; Choose a desired value by using the; Example of Print Start Position Fine Adjustment; When setting –3.0 mm
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment E2-58 2.12 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. Print Start Position Fine Adjustment [RESTART] [FEED] FEED ADJ.+50.0mm FEED ADJ.+49.5mm F...
Page 73 - Cut/Strip Position Fine Adjustment; Example of Cut Position Fine Adjustment
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment E2-59 2.12 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. Cut/Strip Position Fine Adjustment <3>ADJUST SET CUT ADJ. +10.0mm [RESTART] [FEED] ...
Page 74 - Example of Strip Position Fine Adjustment
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment E2-60 • Example of Strip Position Fine Adjustment When setting +3.0 mm Compared with “+0.0mm” position, the stop position after printing is shifted forward. When setting +0.0 mm When setting –3.0 mm Compared with...
Page 75 - Reverse Feed Amount Fine Adjustment; Example of Reverse Feed Amount Fine Adjustment
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment E2-61 2.12 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. Reverse Feed Amount Fine Adjustment NOTES: Choose a desired value by using the [RESTART] ...
Page 76 - X Coordinate Fine Adjustment; Example of X Coordinate Fine Adjustment; When setting –50.0 mm; ABC
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment E2-62 2.12 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. X Coordinate Fine Adjustment NOTES: Choose a desired value by using the [RESTART] or [FEE...
Page 77 - Print Tone Fine Adjustment
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment E2-63 2.12 Position and Print Tone Fine Adjustment (Cont.) Thermal Transfer Print After selecting a fine adjustment value or to skip this menu, press the [PAUSE] key. Thermal Direct Print After selecting a fine a...
Page 78 - Ribbon Motor Voltage Fine Adjustment
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment E2-64 2.12 Position and Print Tone Fine Adjustment (Cont.) When the ribbon is slack or wrinkled and printing is affected, fine adjust the ribbon motor torque by using the following procedure. Take-up Motor (RBN A...
Page 79 - Threshold Setting; the; Automatic threshold setting procedure; Black mark sensor
2.PRINTER SETUP ENGLISH VERSION EO1-33059 2.13 Threshold Setting E2-65 2.13 Threshold Setting To maintain a constant print position the printer uses the media sensor to detect a print start position according to the difference of voltage between a print area and a gap or black mark. When the media i...
Page 80 - Manual threshold setting procedure
2.PRINTER SETUP ENGLISH VERSION EO1-33059 2.13 Threshold Setting E2-66 2.13 Threshold Setting (Cont.) If a paper jam error still occurs even after an automatic threshold setting has been performed, manually set the threshold voltage. To make a threshold value manually set in this section effective, ...
Page 81 - When using the Black Mark Sensor; When measuring a voltage of a blank area, be careful not to align a; Voltage at a black mark
2.PRINTER SETUP ENGLISH VERSION EO1-33059 2.13 Threshold Setting E2-67 2.13 Threshold Setting (Cont.) When using the Black Mark Sensor (1) While “<5>SENSOR ADJ.” is displayed, press the [PAUSE] key until the message appears. The displayed value is a real-time voltage being detected by the Bl...
Page 82 - Storing a “No Media Level” Voltage
2.PRINTER SETUP ENGLISH VERSION EO1-33059 2.13 Threshold Setting E2-68 2.13 Threshold Setting (Cont.) Storing a “No Media Level” Voltage The following is how to set a “No media level” voltage that is used to detect a paper end. If a “NO PAPER” is displayed even if the media has not run out yet, th...
Page 83 - key until the target sensor type is displayed.
2.PRINTER SETUP ENGLISH VERSION EO1-33059 2.13 Threshold Setting E2-69 2.13 Threshold Setting (Cont.) (3) Press the [PAUSE] key until the target sensor type is displayed. (4) Set a threshold voltage (calculated in Sensor Adjustment Menu) by using the [FEED] or [RESTART] key, as shown below. Threshol...
Page 84 - LCD Message Display
3. ON LINE MODE ENGLISH VERSION EO1-33059 3.1 Operation Panel E3- 1 3. ON LINE MODE 3.1 Operation Panel This chapter describes usage of the keys on the Operation Panel in On Line mode. When the printer is in On Line mode and connected to a host computer, the normal operation of printing images on la...
Page 86 - Be sure to disconnect the
4. MAINTENANCE ENGLISH VERSION EO1-33059 4.1 Cleaning E4- 1 4. MAINTENANCE 4.1 Cleaning 4.1.1 Print Head/Platen/ Sensors This chapter describes how to perform routine maintenance. To ensure the continuous high quality operation of the printer, you should perform a regular maintenance routine. For hi...
Page 87 - Print Head
4. MAINTENANCE ENGLISH VERSION EO1-33059 4.1 Cleaning E4- 2 4.1.1 Print Head/Platen/ Sensors (Cont.) 4.1.2 Covers and Panels 6. Clean the Print Head Element with a Print Head Cleaner or a cotton swab or soft cloth slightly moistened with alcohol. 7. Wipe the Platen, Feed Roller, and Pinch Roller wit...
Page 89 - HEAD OPEN
5. TROUBLESHOOTING ENGLISH VERSION EO1-33059 5.1 Error Messages E5- 1 5. TROUBLESHOOTING This chapter lists the error messages, possible problems, and their solutions. 5.1 Error Messages Error Messages Problems/Causes Solutions HEAD OPEN The Print Head Block is opened in Online mode. Close the Print...
Page 90 - EXCESS HEAD TEMP
5. TROUBLESHOOTING ENGLISH VERSION EO1-33059 5.1 Error Messages E5- 2 5.1 Error Messages (Cont.) Error Messages Problems/Cause Solutions CUTTER ERROR **** (Only when the cutter module is installed on the printer.) The media is jammed in the cutter. Remove the jammed media. Then press the [RESTART] k...
Page 91 - Error Messages; Possible Problems; Possible Problems
5. TROUBLESHOOTING ENGLISH VERSION EO1-33059 5.2 Possible Problems E5- 3 5.1 Error Messages (Cont.) Error Messages Problems/Cause Solutions FORMAT ERROR An error has occurred in formatting the flash ROM. Turn the printer off, and then on again. FLASH CARD FULL Saving failed because of an insufficien...
Page 93 - Media; Print Head Block
5. TROUBLESHOOTING ENGLISH VERSION EO1-33059 5.3 Removing Jammed Media E5- 5 5.3 Removing Jammed Media This section describes in detail how to remove jammed media from the printer. 1. Turn off and unplug the printer. 2. Open the Top Cover. 3. Turn the Head Lever to Free position, then open the Ribbo...
Page 94 - SPECIFICATIONS; Model
6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33059 6. PRINTER SPECIFICATIONS E6- 1 6. PRINTER SPECIFICATIONS This section describes the printer specifications. Model Item B-SX5T-TS22-QM-R Dimension (W × D × H) 291 mm × 460 mm × 308 mm (11.5” × 18.1” × 12.1”) Weight 44.1 lb (20 kg) (Media and ribbon...
Page 95 - Data Matrix; QR Code is a trademark of DENSO CORPORATION.
6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33059 6. PRINTER SPECIFICATIONS E6- 2 Model Item B-SX5T-TS22-QM-R Available bar code types JAN8, JAN13, EAN8, EAN8+2 digits, EAN8+5 digits, EAN13, EAN13+2 digits, EAN13+5 digits, UPC-E, UPC-E+2 digits, UPC-E+5 digits, UPC-A, UPC-A+2 digits, UPC-A+5 digit...
Page 96 - SUPPLY SPECIFICATIONS; Label
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33059 7.1 Media E7- 1 7. SUPPLY SPECIFICATIONS 7.1 Media Please make sure that the media being used is approved by TOSHIBA TEC. The warranty does not apply when a problem is caused by using media that is not approved by TOSHIBA TEC. For information regard...
Page 97 - Detection Area of the Transmissive Sensor; service representative.
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33059 7.1 Media E7- 2 7.1.2 Detection Area of the Transmissive Sensor The Transmissive Sensor is movable from the centre to the left edge of media. The Transmissive Sensor detects a gap between labels, as illustrated below. <Label> <Tag paper wit...
Page 98 - Detection Area of the Reflective Sensor
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33059 7.1 Media E7- 3 7.1.3 Detection Area of the Reflective Sensor The Reflective Sensor is movable from the centre to the left edge of media. The reflection factor of the Black Mark must be 10% or lower with a waveform length of 950 nm. The Reflective S...
Page 99 - Cautions for using RFID Tags
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33059 7.1 Media E7- 4 7.1.5 RFID Tags Available RFID tag types are different depending on the RFID modules, as follows: B-9704-RFID-U1-US-R and B-9704-RFID-U1-EU-R • EPC Class 1 • ISO18000-6B B-9704-RFID-H1-QM-R • TAGSYS C210 • TAGSYS C220 • TAGSYS C2...
Page 100 - Media feed
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33059 7.1 Media E7- 5 (7) Printing on Bump (Chip/Antenna) Area Embedding an RFID tag in labels creates bumps on the label surface, causing incomplete printing. Uneven printing or incomplete printing can occur easily, especially within 5 mm back and forth,...
Page 101 - Media type; difference in width between the two may cause wrinkles.
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33059 7.2 Ribbon E7- 6 7.2 Ribbon Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranty does not apply to any problem caused by using non-approved ribbons. For information regarding TOSHIBA TEC approved ribbon, please contac...
Page 102 - Ribbon type
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33059 7.4 Care/Handling of Media and Ribbon E7- 7 7.3 Recommended Media and Ribbon Types (Cont.) Ribbon type Description Vellum wax ribbon This ribbon is mainly used for vellum paper and labels. It has a very high ink density to cope with uneven printing ...
Page 103 - APPENDIX 1 MESSAGES AND LEDS; Symbols in the message; LED Indication
APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33059 APPENDIX 1 MESSAGES AND LEDS EA1- 1 APPENDIX 1 MESSAGES AND LEDS Appendix 1 describes the LCD messages displayed on the operation panel. Symbols in the message 1: : The LED is illuminated. ~ : The LED is flashing. z : The LED is unlit. 2: ****...
Page 104 - TROUBLESHOOTING for solution.
APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33059 APPENDIX 1 MESSAGES AND LEDS EA1- 2 LED Indication No. LCD Message POWER ONLINE ERROR Printer Status Restoration by RESTART key Yes/No Acceptance of Status Request Reset Command Yes/No 22 SYSTEM ERROR z When the following abnormal operations...
Page 105 - Command
APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33059 APPENDIX 1 MESSAGES AND LEDS EA1- 3 NOTES: • If a command error is found in the command received, 16 bytes of the command error, starting from the command code, will be displayed. (However, [LF] and [NUL] will not be displayed.) Example 1 [ESC] ...
Page 106 - APPENDIX 2 INTERFACE; M byte
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33059 APPENDIX 2 INTERFACE EA2- 1 APPENDIX 2 INTERFACE Parallel interface (Centronics) (Standard) Mode: Conforming to IEEE1284 Compatible mode (SPP mode), Nibble mode, ECP mode Data input method: 8 bit parallel Control signal: Data input code: ASCII code Euro...
Page 108 - Signal
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33059 APPENDIX 2 INTERFACE EA2- 3 Serial interface (Standard) Type: RS-232C Communication mode: Full duplex Transmission speed: 2400 bps, 4800 bps, 9600 bps, 19200 bps, 38400 bps, 115200 bps Synchronization: Start-stop synchronization Start bit: 1 bit Stop bi...
Page 109 - Link LED, Activity LED
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33059 APPENDIX 2 INTERFACE EA2- 4 LAN (Option: B-9700-LAN-QM-R) Physical Layer: IEEE802.3 10BASE-T/100BASE-TX Number of ports: 1 Connector: RJ-45 LED status: Link LED, Activity LED LAN cable: 10BASE-T: UTP category 3 or category 5 100BASE-TX: UTP category 5 C...
Page 111 - Section 2.8 Inserting the Optional PCMCIA Cards.
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33059 APPENDIX 2 INTERFACE EA2- 6 RFID (Option) • B-9704-RFID-U1-US Module: AWID MPR-1510A-RM Frequency: 902 MHz to 928 MHz (FH-SS (Frequency Hopping Spectrum Spread)) Output: 500 mW Available RFID tag: EPC Class 0, 1, ISO018000-6B • B-9704-RFID-U1-EU Module:...
Page 112 - APPENDIX 3 POWER CORD; When purchasing the power cord:
APPENDIX 3 POWER CORD ENGLISH VERSION EO1-33059 APPENDIX 3 POWER CORD EA3- 1 APPENDIX 3 POWER CORD When purchasing the power cord: Since the power cord set is not enclosed in this unit, please purchase an approved one that meets the following standard from your authorized TOSHIBA TEC representative....
Page 113 - APPENDIX 4 PRINT SAMPLES; Font
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33059 APPENDIX 4 PRINT SAMPLES EA4- 1 APPENDIX 4 PRINT SAMPLES Font
Page 114 - Bar codes; MSI
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33059 APPENDIX 4 PRINT SAMPLES EA4- 2 APPENDIX 4 PRINT SAMPLES (Cont.) Bar codes JAN8, EAN8 MSI Interleaved 2 of 5 CODE39 (Standard) NW7 JAN13, EAN13 UPC-E EAN13+2 digits EAN13+5 digits CODE128 CODE39 (Full ASCII) CODE93 UPC-E+2 digits UPC-E+5 digits EAN8...
Page 116 - APPENDIX 5 GLOSSARIES; A type of media with adhesive backing.
APPENDIX 5 GLOSSARIES ENGLISH VERSION EO1-33059 APPENDIX 5 GLOSSARIES EA5- 1 APPENDIX 5 GLOSSARIES Bar code A code which represents alphanumeric characters by using a series of black and white stripes in different widths. Bar codes are used in various industrial fields: Manufacturing, Hospitals, Lib...
Page 118 - Auto ribbon saving 2-11
INDEX ENGLISH VERSION EO1-33059 INDEX INDEX A Auto ribbon saving 2-11 B Backing paper 2-7, 7-1 Bar code 6-2, A5-1 Batch mode 2-7, 7-1, A5-1 Black mark 2-6, 7-1, 7-3, A5-1 Black mark length 7-1 Black mark sensor 2-6, 2-67, 4-2, A5-1 Built-in rewinder 2-8, A5-1 C Centronics 1-3, 2-12, 2-26, 2-29, 6-2,...
Page 119 - Transmissive sensor 7-2
INDEX ENGLISH VERSION EO1-33059 INDEX S Serial interface 1-3, 2-12, 6-2, A2-4 Strip mode 2-7, 7-1, A5-2 T Tag 2-4, 7-1, A5-2 Thermal direct 2-63, 6-1, A5-2 Thermal transfer 2-63, 6-1, A5-2 Transmissive sensor 7-2 U USB interface 1-3, 1-5, 2-12, 6-2, A2-3, A5-2 W Web printer 2-26 Wireless LAN 1-1, 1-...