Page 3 - Safety Summary
Safety Summary ENGLISH VERSION EO1-33036 ( ) i 6DIHW\6XPPDU\ Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understoo...
Page 4 - ii; Precautions
Safety Summary ENGLISH VERSION EO1-33036 ( ) ii If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of...
Page 5 - TABLE OF CONTENTS
ENGLISH VERSION EO1-33036 TABLE OF CONTENTS Page 1. PRODUCT OVERVIEW ........................................................................................................ E1-1 1.1 Introduction ...........................................................................................................
Page 7 - This printer has the following features:; Check for damage or
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33036 1.1 Introduction E1- 1 1. PRODUCT OVERVIEW 1.1 Introduction 1.2 Features 1.3 Unpacking Thank you for choosing the TEC B-SX5T series thermal printer. This Owner’s Manual contains from general set-up through how to confirm the printer operation using a tes...
Page 8 - QQ model only
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33036 1.4 Accessories E1- 2 1.4 Accessories When unpacking the printer, please make sure all the following accessories are supplied with the printer.
US Power Cord (1 pc.) (P/No. FBCB0030203) QQ model only
CD-ROM (1 pc.) QQ (P/No.: 7FM00332100) QP (P/No.: ...
Page 12 - Procedure before; Filter Pad
2. PRINTER SETUP ENGLISH VERSION EO1-33036 2.2 Procedure before Operation E2- 2 2.2 Procedure before Operation 2.3 Fitting the Fan Filter This section describes the outline of the printer setup. 1. Unpack the accessories and printer from the box. 2. Refer to Safety Precautions in this manual and set...
Page 13 - A serial cable connection between the printer’s RS-232 serial; The picture on the right shows; or
2. PRINTER SETUP ENGLISH VERSION EO1-33036 2.4 Connecting the Cables to Your Printer E2- 3 2.4 Connecting the Cables to Your Printer The following paragraphs outline how to connect the cables from the printer to your host computer, and will also show how to make cable connections to other devices. D...
Page 14 - Make sure that the printer Power Switch is in the OFF (; in the figure below.; Make sure that the printer; Power Cord
2. PRINTER SETUP ENGLISH VERSION EO1-33036 2.5 Connecting the Power Cord E2- 4 2.5 Connecting the Power Cord 1. Make sure that the printer Power Switch is in the OFF ( { { ) position. 2. Connect the Power Cord to the printer as shown in the figure below. 3. Plug the other end of the Power Cord into ...
Page 15 - Turning the Printer; To turn ON the printer power, press the Power Switch as shown in the; Power Switch
2. PRINTER SETUP ENGLISH VERSION EO1-33036 2.6 Turning the Printer ON/OFF E2- 5 2.6 Turning the Printer ON/OFF 2.6.1 Turning ON the Printer 2.6.2 Turning OFF the Printer When the printer is connected to your host computer it is good practice to turn the printer ON before turning on your host compute...
Page 16 - Loading the Media; Free; Free
2. PRINTER SETUP ENGLISH VERSION EO1-33036 2.7 Loading the Media E2- 6 2.7 Loading the Media The following procedure shows the steps to properly load the media into the printer so that it feeds straight and true through the printer. The printer prints both labels and tags. 1. Turn off the power and ...
Page 17 - Loading the Media
2. PRINTER SETUP ENGLISH VERSION EO1-33036 2.7 Loading the Media E2- 7 2.7 Loading the Media (Cont.) 5. Put the media on the Supply Shaft. 6. Pass the media around the Damper, then pull the media towards the front of the printer. 7. Align the projection of the Supply Holder with the groove of the Su...
Page 18 - Lower the Print Head Block until it stops.; Setting the Black Mark Sensor position; (3) Manually move the Media Sensor so that the Black Mark Sensor is
2. PRINTER SETUP ENGLISH VERSION EO1-33036 2.7 Loading the Media E2- 8 2.7 Loading the Media (Cont.) 10. Lower the Print Head Block until it stops. 11. After loading the media, it may be necessary to set the Media Sensors used to detect the print start position for label or tag printing. Setting the...
Page 19 - There are four issue modes available on this printer. How to set the; Black Screw; Be sure to set the Selection; Strip Plate
2. PRINTER SETUP ENGLISH VERSION EO1-33036 2.7 Loading the Media E2- 9 2.7 Loading the Media (Cont.) 12. There are four issue modes available on this printer. How to set the media for each mode is provided below. Batch mode In the batch mode, the media is continuously printed and fed until the numbe...
Page 20 - Build-in rewinder mode; (5) Rotate the Take-up Spool counterclockwise a few times to remove; REWINDER; Adjustment Knob
2. PRINTER SETUP ENGLISH VERSION EO1-33036 2.7 Loading the Media E2-10 2.7 Loading the Media (Cont.) Build-in rewinder mode When the Rewinder Guide Plate is attached, the Take-up Spool can be used as a Built-in Rewinder to take up the printed media. (1) Remove the two Black Screws to detach the Fron...
Page 21 - Cut mode; If the loaded media is direct thermal media (a chemically treated; Lock; Media Outlet; Be sure to cut the backing
2. PRINTER SETUP ENGLISH VERSION EO1-33036 2.7 Loading the Media E2-11 2.7 Loading the Media (Cont.) Cut mode When the optional Cutter Module is fitted, the media is automatically cut. A swing cutter and a rotary cutter are available as an option, but they are used in the same way. Insert the leadin...
Page 22 - Loading the Ribbon; Rotate the Ribbon Stoppers counterclockwise by 90° and move them; Ribbon Shaft
2. PRINTER SETUP ENGLISH VERSION EO1-33036 2.8 Loading the Ribbon E2-12 2.8 Loading the Ribbon There are two types of media available for printing on: these are thermal transfer media and direct thermal media (a chemically treated surface). DO NOT LOAD a ribbon when using a direct thermal media. 1. ...
Page 23 - Be sure to remove any slack in
2. PRINTER SETUP ENGLISH VERSION EO1-33036 2.8 Loading the Ribbon E2-13 2.8 Loading the Ribbon (Cont.) 3. Slide the Ribbon Stoppers along the Ribbon Shafts to a position where the ribbon is centred when fitted. 4. Lower the Print Head Block and set the Ribbon Shaft Holder Plate aligning its holes wi...
Page 24 - Inserting the Optional; Make sure that the printer’s Power Switch is in the OFF position.; Eject Button
2. PRINTER SETUP ENGLISH VERSION EO1-33036 2.9 Inserting the Optional PCMCIA Cards E2-14 2.9 Inserting the Optional PCMCIA Cards When the optional PCMCIA Interface Board is installed into the printer, there will be two PCMCIA slots available as shown in the figure below. This allows the use of Flash...
Page 28 - Sample of the factory test label
2. PRINTER SETUP ENGLISH VERSION EO1-33036 2.10 Test Print E2-18 2.10 Test Print (Cont.) Sample of the bar code test print label Sample of the factory test label
Page 29 - LCD Message Display
3. ON LINE MODE ENGLISH VERSION EO1-33036 3.1 Operation Panel E3- 1 3. ON LINE MODE 3.1 Operation Panel This chapter describes usage of the keys on the Operation Panel in On Line mode. When the printer is in On Line mode and connected to a host computer, the normal operation of printing images on la...
Page 33 - DO NOT POUR WATER; Print Head
4. MAINTENANCE ENGLISH VERSION EO1-33036 4.1 Cleaning E4- 2 4.1.1 Print Head/Platen/ Sensors (Cont.) 4.1.2 Covers and Panels 6. Clean the Print Head Element with a Print Head Cleaner or a cotton swab or soft cloth slightly moistened with alcohol. 7. Wipe the Platen, Feed Roller, and Pinch Roller wit...
Page 34 - Media and Ribbon; Be sure to turn the power
4. MAINTENANCE ENGLISH VERSION EO1-33036 4.2 Care/Handling of the Media and Ribbon E4- 3 4.1.3 Optional Cutter Module 4.2 Care/Handling of the Media and Ribbon The swing cutter and rotary cutter are available as an option. They are both cleaned in the same way. When removing the Cutter Cover of the ...
Page 35 - HEAD OPEN; If an error is not cleared by pressing the
5. TROUBLESHOOTING ENGLISH VERSION EO1-33036 5.1 Error Messages E5- 1 5. TROUBLESHOOTING This chapter lists the error messages, possible problems, and their solutions. 5.1 Error Messages Error Messages Problems/Causes Solutions HEAD OPEN The Print Head Block is opened in Online mode. Close the Print...
Page 36 - Error Messages; EXCESS HEAD TEMP; Possible Problems; Possible Problems
5. TROUBLESHOOTING ENGLISH VERSION EO1-33036 5.2 Possible Problems E5- 2 5.1 Error Messages (Cont.) Error Messages Problems/Cause Solutions NO PAPER **** 1. The media has run out. 2. The media is not loaded properly. 3. The media is slack. 1. Load new media. Then press the [RESTART] key. 2. Reload t...
Page 37 - Media; Print Head Block
5. TROUBLESHOOTING ENGLISH VERSION EO1-33036 5.3 Removing Jammed Media E5- 3 5.3 Removing Jammed Media This section describes in detail how to remove jammed media from the printer. 1. Turn off and unplug the printer. 2. Open the Top Cover. 3. Turn the Head Lever to Free position, then open the Ribbo...
Page 38 - Threshold Setting; key is; Black mark sensor
5. TROUBLESHOOTING ENGLISH VERSION EO1-33036 5.4 Threshold Setting E5- 4 5.4 Threshold Setting To maintain a constant print position the printer uses the Transmissive Sensor to detect the gap between labels by measuring the amount of light passing through the media. When the media is pre-printed, th...
Page 39 - APPENDIX 1 SPECIFICATIONS; The following is the printer specifications.; Model; lines; Data Matrix; QR Code is a trademark of DENSO CORPORATION.
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33036 A1.1 Printer EA1- 1 APPENDIX 1 SPECIFICATIONS Appendix 1 describes the printer specifications and supplies for use on the B-SX5T printer. A1.1 Printer The following is the printer specifications. Model Item B-SX5T-TS10-QQ/QQ-US B-SX5T-TS10-QP Suppl...
Page 40 - Option Name; Swing cutter module; Media Type; Label; Feed Direction
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33036 A1.2 Options EA1- 2 A1.2 Options Option Name Type Description Swing cutter module B-4205-QM A stop and cut swing cutter. Rotary cutter module B-8204-QM Rotary cutter PCMCIA interface board B-9700-PCM-QM This board enables the use of the following P...
Page 41 - Detection Area of the Transmissive Sensor
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33036 A1.3 Media EA1- 3 A1.3.1 Media Type (Cont.) [Unit: mm] Cut mode Label dispensing mode Item Batch mode Strip mode Rotary cutter Swing cutter Label 10.0 – 1500.0 25.4 – 1500.0 38.0 - 1500.0 38.0 – 1500.0 c M edia pitch Tag 10.0 – 1500.0 ---- 3”/sec.,...
Page 42 - Detection Area of the Reflective Sensor
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33036 A1.3 Media EA1- 4 A1.3.2 Detection Area of the Transmissive Sensor (Cont.) <Tag paper with square holes> A1.3.3 Detection Area of the Reflective Sensor The Reflective Sensor is movable from the centre to the left edge of media. The reflection...
Page 43 - difference in width between the two may cause wrinkles.
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33036 A1.4 Ribbon EA1- 5 A1.3.4 Effective Print Area (Cont.) The figure below shows the effective print area on the media. A1.4 Ribbon Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranty does not apply to any problem caus...
Page 44 - APPENDIX 2 MESSAGES AND LEDS; Symbols in the message; LED Indication
APPENDIX 2 MESSAGES AND LEDS ENGLISH VERSION EO1-33036 APPENDIX 2 MESSAGES AND LEDS EA2- 1 APPENDIX 2 MESSAGES AND LEDS Appendix 2 describes the LCD messages displayed on the operation panel. Symbols in the message 1: : The LED is illuminated. ~: The LED is flashing. z: The LED is unlit. 2: ****: t...
Page 45 - Command error
APPENDIX 2 MESSAGES AND LEDS ENGLISH VERSION EO1-33036 APPENDIX 2 MESSAGES AND LEDS EA2- 2 NOTES: • If a command error is found in the command received, 16 bytes of the command error, starting from the command code, will be displayed. (However, [LF] and [NUL] will not be displayed.) Example 1 [ESC] ...
Page 46 - APPENDIX 3 INTERFACE; Interface Cables; Keep as short as possible.; RS-232C Cable description
APPENDIX 3 INTERFACE ENGLISH VERSION EO1-33036 APPENDIX 3 INTERFACE EA3-1 APPENDIX 3 INTERFACE Interface Cables To prevent radiation and reception of electrical noise, the interface cables must meet the following requirements: • Fully shielded and fitted with metal or metallised connector housings...
Page 47 - APPENDIX 4 PRINT SAMPLES; Font
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33036 APPENDIX 4 PRINT SAMPLES EA4-1 APPENDIX 4 PRINT SAMPLES n Font
Page 48 - Bar codes; MSI
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33036 APPENDIX 4 PRINT SAMPLES EA4-2 APPENDIX 4 PRINT SAMPLES (Cont.) n Bar codes JAN8, EAN8 MSI Interleaved 2 of 5 CODE39 (Standard) NW7 JAN13, EAN13 UPC-E EAN13+2 digits EAN13+5 digits CODE128 CODE39 (Full ASCII) CODE93 UPC-E+2 digits UPC-E+5 digits EAN...
Page 50 - GLOSSARIES; A type of media with adhesive backing.
GLOSSARIES ENGLISH VERSION EO1-33036 GLOSSARIES GLOSSARIES Bar code A code which represents alphanumeric characters by using a series of black and white stripes in different widths. Bar codes are used in various industrial fields: Manufacturing, Hospitals, Libraries, Retail, Transportation, Warehous...
Page 52 - INDEX; Auto ribbon saving 2-13
INDEX ENGLISH VERSION EO1-33036 INDEX INDEX A Auto ribbon saving 2-13 B Backing paper A1-3 Bar code A1-1 Batch mode 2-9 Black mark 2-8, A1-2, A1-4 Black mark length A1-3 Black mark sensor 2-8, 4-2 Built-in rewinder 2-10 C Centronics 1-3, 2-3 Cut mode 2-11 Cutter module 2-11, 4-3, A1-2 D Dimensions 1...