Page 3 - TOSHIBA Barcode Printer
TOSHIBA Barcode Printer B-SA4TM SERIES Owner's Manual
Page 4 - Waste Recycling information for users:; Following information is only for EU-member states:
Waste Recycling information for users: Following information is only for EU-member states: The use of the crossed-out wheeled bin symbol indicates that this product may not be treated as general household waste. By ensuring this product is disposed of correctly you will help prevent potential negati...
Page 5 - For Europe
The following wireless communication device can be installed in this printer. B-SA704-RFID-U2-EU-R Please be sure to read the following precaution for handling of wireless communication devices before using this product. Precautions for Handling of Wireless Communication Device TRW-EUM-01 (B-SA704-R...
Page 6 - Safety Summary; This indicates that there is the risk of; death; or; serious injury; if the; WARNING
Safety Summary ENGLISH VERSION EO1-33047 ( ) i Safety Summary Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understo...
Page 7 - This indicates that there is the risk of personal; Injury; damage; to; Precautions; CAUTION
Safety Summary ENGLISH VERSION EO1-33047 ( ) ii If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of...
Page 8 - TABLE OF CONTENTS
ENGLISH VERSION EO1-33047 TABLE OF CONTENTS Page 1. PRODUCT OVERVIEW ......................................................................................................... E1- 1 1.1 Introduction .........................................................................................................
Page 9 - Possible; APPENDIX 5; have in this manual.
ENGLISH VERSION EO1-33047 4. MAINTENANCE .................................................................................................................... E4- 1 4.1 Cleaning ....................................................................................................................... E4-...
Page 10 - OVERVIEW
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33047 1.1 Introduction E1- 1 1. PRODUCT OVERVIEW 1.1 Introduction 1.2 Features Thank you for choosing the TOSHIBA B-SA4TM series thermal printer. This Owner’s Manual contains from general set-up through how to confirm the printer operation using an online test...
Page 14 - Cutter module
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33047 1.5 Options E1- 5 1.5 Options Option Name Type Usage 300-dpi Print Head B-SA704-TPH3-QM-R This print head enables a conversion of a 203-dpi print head of the B-SA4TM-GS12 model into a 300-dpi print head. This option is intended for use when you desire to...
Page 15 - SETUP; Reference
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2. PRINTER SETUP E2- 1 2. PRINTER SETUP This section outlines the procedures to setup your printer prior to its operation. The section includes precautions, loading media and ribbon, connecting cables, setting the operating environment of the printer, and p...
Page 16 - Rear Support; Make sure that the printer Power Switch is in the OFF (; Power Cord
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.1 Installation E2- 2 2.1 Installation 2.1.1 Attaching the Printer Rear Support 2.2 Connecting the Power Cord To insure the best operating environment, and to assure the safety of the operator and the equipment, please observe the following precautions. • ...
Page 17 - Loading the Media; Do not touch any moving; Release Lever; For the specification of; Media Shaft
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.3 Loading the Media E2- 3 2.3 Loading the Media The following procedure shows the steps to properly load the media into the printer so that it feeds straight and true through the printer. Use the same procedure when replacing the media, also. The printer ...
Page 18 - Put the Media Holder (Left) onto the Media Shaft. Push the Media
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.3 Loading the Media E2- 4 2.3 Loading the Media (Cont.) 5. Put the Media Holder (Left) onto the Media Shaft. Push the Media Holder (Left) and the Media Holder (Right) against the media until the media is held firmly in place. This will automatically centr...
Page 19 - Pull the media out of the front of the printer, and adjust the Media; Media Guide
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.3 Loading the Media E2- 5 2.3 Loading the Media (Cont.) 9. Pull the media out of the front of the printer, and adjust the Media Guides to the media width. This will automatically centre the media. 10. Lower the Upper Sensor Ass’y until the Upper Sensor Le...
Page 20 - Setting the Feed Gap Sensor position; Lower Sensor Tab
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.3 Loading the Media E2- 6 2.3 Loading the Media (Cont.) 11. After loading the media, it may be necessary to set the position of the Media Sensor used to detect the print start position for label or tag printing. Setting the Feed Gap Sensor position When u...
Page 21 - Setting the Black Mark Sensor position; (1) Push the Upper Sensor Lever inside and open the Upper Sensor; Pinhole
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.3 Loading the Media E2- 7 2.3 Loading the Media (Cont.) Setting the Black Mark Sensor position When using media with black marks, the Black Mark Sensor is used to detect a print start position. (1) Push the Upper Sensor Lever inside and open the Upper Sen...
Page 22 - media for each mode is provided below.; Batch mode; Front Cover
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.3 Loading the Media E2- 8 2.3 Loading the Media (Cont.) 12. There are three issue modes available on this printer. How to set the media for each mode is provided below. In the batch mode, the media is continuously printed and fed until the number of label...
Page 23 - 00mm of backing paper free.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.3 Loading the Media E2- 9 2.3 Loading the Media (Cont.) (2) Press down the Release Bar to open the Strip Unit. (3) Remove enough labels from the leading edge of the media to leave 300mm of backing paper free. (4) Pass the backing paper through the opening...
Page 24 - Change the print head pressure according to the thickness of the; Label or Thin media; If the loaded media is direct thermal media (with a chemically; Section 2.4 Loading the Ribbon; Media; Use of tag paper which; Head Position Lever; Be sure to set both Head; Print Head Positioning Shaft
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.3 Loading the Media E2-10 2.3 Loading the Media (Cont.) When the optional Cutter Module is fitted, the media is automatically cut. Insert the leading edge of the media into the Media Outlet of the Cutter Module. 13. Change the print head pressure accordin...
Page 25 - Loading the Ribbon; Press the Top Cover Release Button and gently open the Top Cover to; Ribbon Supply Roll; key to restart an
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.4 Loading the Ribbon E2-11 2.4 Loading the Ribbon There are two types of media available for printing on: these are thermal transfer media (normal media) and direct thermal media (with a chemically treated surface). DO NOT LOAD a ribbon when using a direc...
Page 26 - Lower the Top Cover to its 45; Ribbon Cover
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.4 Loading the Ribbon E2-12 2.4 Loading the Ribbon (Cont.) 3. Lower the Top Cover to its 45 ° angle open position. While pushing the Top Cover Stopper, raise the Top Cover again. This will fix the Top Cover. 4. Open the Ribbon Cover. 5. Fit the ribbon take...
Page 27 - Close the Ribbon Cover until it clicks.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.4 Loading the Ribbon E2-13 2.4 Loading the Ribbon (Cont.) 7. Close the Ribbon Cover until it clicks. 8. Gently close the Top Cover until it clicks. Be sure to close the Ribbon Cover before closing the Top Cover. It is dangerous to closethe Top Cover with ...
Page 28 - An Ethernet connection using the standard LAN board.; APPENDIX 2; Power Inlet
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.5 Connecting the Printer to Your Host Computer E2-14 2.5 Connecting the Printer to Your Host Computer The following paragraphs outline how to connect your host computer to the printer, and will also show how to make cable connections to other devices. Dep...
Page 29 - Turning the Printer; To turn ON the printer power, press the Power Switch as shown in the; Power Switch; If a message other than ON
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.6 Turning the Printer ON E2-15 2.6 Turning the Printer ON When the printer is connected to your host computer it is good practice to turn the printer ON before turning on your host computer and turn OFF your host computer before turning off the printer. 1...
Page 30 - Setting an Operating; How to enter the System Mode; Turn on the printer and confirm that “ONLINE” appears on the LCD; Position and Print Tone; System Mode menus can be selected with the; LCD Message Display
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-16 2.7 Setting an Operating Environment Depending on the settings of your host computer or an interface to be used, it may be necessary to change the printer parameter settings. Follow the procedures described below t...
Page 31 - key to enter the Parameter Setting Mode.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-17 2.7.1 Parameter Setting While “<2>PARAMETER SET” is displayed on the LCD Message Display, press the [PAUSE] key to enter the Parameter Setting Mode. The Parameter Setting Mode contains the following sub menus...
Page 32 - B-SA4T Series External Equipment
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-18 2.7.1 Parameter Setting (Cont.) (1) Character Code Selection This parameter is to choose a character code used for printing. Printed characters differ depending on a chosen character code and font. For details of c...
Page 34 - RTS mode
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-20 2.7.1 Parameter Setting (Cont.) (5) Stop Bit Length Selection This parameter is to choose a stop bit length of the RS-232C interface. Be sure to match a setting with a host computer. When “<2>PARAMETER SET” a...
Page 35 - Not activated; If the printer is not used for a few
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-21 2.7.1 Parameter Setting (Cont.) (8) LCD Language Selection This parameter is to choose a language in which the LCD message is displayed. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the follow...
Page 36 - the
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-22 2.7.1 Parameter Setting (Cont.) When ON is selected, pressing the [PAUSE] key will result that the LCD Message Display shows the stop position fine adjustment value setting screen. [FEED] key: Pressing the [FEED] k...
Page 37 - The
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-23 2.7.1 Parameter Setting (Cont.) After setting the control code for Control Code 1, press the [PAUSE] key to show the CONTROL CODE2 screen. In a same manner, press the [PAUSE] key after setting the control code for ...
Page 38 - Pressing the; Windows code
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-24 2.7.1 Parameter Setting (Cont.) (13) KANJI Code Selection This parameter is to choose a KANJI code. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears. Use the [FEED] o...
Page 39 - It is recommended that this
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-25 2.7.1 Parameter Setting (Cont.) (15) Auto Print Head Check Selection This parameter is to choose whether to perform the Auto Print Head Check function at the power on time. When “<2>PARAMETER SET” appears, pr...
Page 40 - Unavailable
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-26 2.7.1 Parameter Setting (Cont.) (17) Web Printer Function Selection This parameter is to choose whether to use the printer as a web printer. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the fo...
Page 41 - External Equipment Interface; Ribbon end is not detected.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-27 2.7.1 Parameter Setting (Cont.) (19) Ribbon Near End Selection This parameter is to choose the remaining ribbon length where the ribbon near end is detected. When “<2>PARAMETER SET” appears, press the [PAUSE]...
Page 43 - Selection
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-29 2.7.1 Parameter Setting (Cont.) (23) Pre-Strip Selection This parameter is to choose whether to activate the Pre Strip function. When this parameter is set to ON (Available), the top edge of a label is separated (p...
Page 45 - (28) Print Head Applied Current Table Selection; KB-60 current version
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-31 2.7.1 Parameter Setting (Cont.) (26) Keyboard Interface Selection This parameter is to choose a keyboard interface. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears. ...
Page 46 - Prints all data in the receive buffer, then stops.; When “ON DEMAND” is
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-32 2.7.2 Dump Mode Setting While “<4>DUMP MODE” is displayed on the LCD Message Display, press the [PAUSE] key to enter the Dump Mode. In the Dump Mode, data in the receive buffer are printed. Data are expressed...
Page 47 - The data in the receive buffer is printed as follows:; Receive Buffer Size; Feed direction; Print Conditions; Sensor selection: None
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-33 2.7.2 Dump Mode Setting (Cont.) The data in the receive buffer is printed as follows: Receive Buffer Size Interface Buffer size RS-232C 1MB (65536 lines) Centronics 1MB (65536 lines) Network Interface 1MB (65536 li...
Page 48 - key to enter the BASIC Expansion Mode.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-34 2.7.3 BASIC Expansion Mode While “<5>EXPAND MDOE” is displayed on the LCD Message Display, press the [PAUSE] key to enter the BASIC Expansion Mode. In the BASIC Expansion Mode, it is possible to execute the B...
Page 49 - key to enter the Automatic Calibration Mode.; and sensor type specified in the command are ignored.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-35 2.7.4 Automatic Calibration While “<6>AUTO CALIB” is displayed on the LCD Message Display, press the [PAUSE] key to enter the Automatic Calibration Mode. In the Automatic Calibration Mode, whether to activate...
Page 50 - While “<7>LAN” is displayed on the LCD Message Display, press the
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-36 2.7.5 LAN Setting While “<7>LAN” is displayed on the LCD Message Display, press the [PAUSE] key to enter the LAN Setting Mode. In the LAN Setting Mode, whether to enable the LAN communication and SNMP or not ...
Page 51 - Use the
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-37 2.7.6 Real Time Clock Setting While “<8>RTC SET” is displayed on the LCD Message Display, press the [PAUSE] key to enter the Real Time Clock Setting Mode. The Real Time Clock Setting Mode contains the followi...
Page 52 - and; Be sure to load the battery and set
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-38 2.7.6 Real Time Clock Setting (Cont.) (3) Low Battery Check Setting This parameter is to choose whether to activate the low battery check function or not. Press the [PAUSE] key to set. After selecting the low batte...
Page 53 - This menu is used to set the printer parameters.; Power OFF
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-39 2.7.7 IP Address Setting (TCP/IP) When the printer is connected to a PC through TCP/IP by using a LAN cable, it is necessary to set an IP address in the System Mode for system administrators. The System Mode for sy...
Page 55 - This parameter is to set an IP address.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-41 2.7.7 IP Address Setting (TCP/IP) (Cont.) (1) Printer IP Address This parameter is to set an IP address. (2) Gateway IP Address This parameter is to set a Gateway IP address. <7>IP ADDRESS PRINTER IP ADRES &l...
Page 56 - This parameter is to enable a socket port and set a socket number.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-42 2.7.7 IP Address Setting (TCP/IP) (Cont.) (3) Subnet Mask This parameter is to set a Subnet Mask. (4) Socket Port This parameter is to enable a socket port and set a socket number. <7>IP ADDRESS SUBNET MASK &...
Page 57 - This parameter is to set a DHCP client ID.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-43 2.7.7 IP Address Setting (TCP/IP) (Cont.) (5) DHCP This parameter is to enable DHCP. (6) DHCP Client ID This parameter is to set a DHCP client ID. <7>IP ADDRESS DHCP ON <7>IP ADDRESS DHCP CLIENT ID <...
Page 58 - This parameter is to set a DHCP host name.; ASCII code and Hex. code correspondence table; g w
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.7 Setting an Operating Environment E2-44 2.7.7 IP Address Setting (TCP/IP) (Cont.) (7) DHCP Host Name This parameter is to set a DHCP host name. ASCII code and Hex. code correspondence table Upper 4 bits Lower 4 bits 2 3 4 5 6 7 0 SP 0 @ P ` p 1 ! 1 A Q a...
Page 59 - Installing the Printer Drivers; Description; Section 2.8.4 Uninstalling the Printer Driver; NOTE
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-45 2.8 Installing the Printer Drivers 2.8.1 Introduction This manual describes how to install the TOSHIBA printer driver for the TOSHIBA bar code printer on your Windows host computer; install and delete the printer dri...
Page 60 - button. The screen listing “Manufacturers and
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-46 (1) Select “Settings” – “Printers” from the “Start” menu to open the printer folder. (2) Double-click on the “Add Printer” icon. The Add Printer Wizard runs. Click on the [Next] button. (3) Select “Local printer”, th...
Page 61 - “Replace existing driver”, then click on the
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-47 (6) The screen to select the existing installed printer driver or use the new one, is displayed. Select “Replace existing driver”, then click on the [Next] button. If you install the printer driver for the first time...
Page 62 - checkbox, then click on the
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-48 (1) Log on to your host computer as a member who has full control access privilege concerning the printer settings. (2) Select “Settings” – “Printers” from the “Start” menu to open the printer folder. (3) Double-clic...
Page 63 - Click on the
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-49 (9) The “Use Existing Driver” screen is displayed. Select “Replace existing driver”, then click on the [Next] button. If you install the printer driver for the first time, this screen is not displayed. (10) Change th...
Page 64 - USB INTERFACE
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-50 (2) USB INTERFACE Installation starts by the operating system’s plug-and-play function. (1) Turn the printer ON, then connect it to your host computer with the USB cable. The “New Hardware Found” dialog box is displa...
Page 65 - Mark the “Specify a location” checkbox, then click on the; driver; ” folder, then click on the
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-51 (3) Select “Search for the best driver for your device. (Recommended)”. Mark the “Specify a location” checkbox, then click on the [Browse] button. Specify “\ driver ” folder, then click on the [Next] button. (4) Chec...
Page 66 - displayed, click on the
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-52 (5) When the screen which indicates the USB Printing Support driver has been installed, is displayed, click on the [Finish] button. (6) After a while, “ TEC B-SA4T ” is detected as a new hardware. (7) The “Add New Ha...
Page 69 - ” is detected as a new device.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-55 (1) Log on to your host computer as a member who has full control access privilege concerning the printer settings. (2) Turn the printer ON, then connect it to your host computer with the USB cable. (3) “USB Device” ...
Page 70 - Specify the “
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-56 (6) Select “Install from a list or specific location (Advanced)”, then click on the [Next] button. (7) Select “Search for the best driver in these locations”. Mark the “Include this location in the search” checkbox, ...
Page 72 - (6) Select the printer driver to be deleted, then click on the; Windows
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-58 2.8.4 Uninstalling the Printer Driver (1) Select “Settings” – “Printers” from the “Start” menu to open the printer folder. (2) Right-click on the printer driver icon to be deleted, then select “Delete”. The confirmat...
Page 73 - ” in the system; Adding a LAN Port; button. The “Add Port” dialog box is
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-59 2.8.5 Adding/Deleting a LAN Port To use the LAN interface, first, you have to make the following settings in “ <7> IP ADDRESS ” in the system mode of the printer. (Refer to TOSHIBA TEC support representative.) ...
Page 74 - button. The “Printer Ports” dialog box is; ADDRESS; ” in the system mode of the printer. After entering these, click on the; Deleting a LAN Port
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-60 (1) Right-click on the printer icon. Select “Properties” to open the printer “Properties” dialog box. (2) Select the “Ports” tab, and click on the [Add Port…] button. The “Printer Ports” dialog box is displayed. (3) ...
Page 75 - installing this printer driver.; Others; properties settings.
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-61 2.8.6 Cautions (1) Printer Driver Upgrades • To upgrade the printer driver to this version, uninstall the previous version of the printer driver, before installing this printer driver. • Be sure to restart your host ...
Page 76 - About; tab causes the following screen to appear.; tab
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.8 Installing the Printer Drivers E2-62 2.8.7 Using the Printer Driver For how to use the Printer Driver, please refer to the Help for Windows Printer Drivers screen. 1) Open the Properties screen of the Printer Driver. 2) Clicking on the About tab causes ...
Page 77 - Direct thermal or thermal transfer is selectable.; Section 2.10 Position and Print Tone Fine; Mode
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.9 Print Test E2-63 2.9 Print Test After your operating environment has been set, perform a print test. 1. Perform a print test by using the Printer Driver or an Issue Command. The printer driver’s Properties screen allows you to set the communication cond...
Page 78 - For details of the TPCL, refer to the; B-SA4T Series External; Regarding how to use the Printer Driver, refer to the; Help for the; For details of cleaning, refer to; When using an optional Cutter Module or Strip Module
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.9 Print Test E2-64 2.9 Print Test (Cont.) It is necessary to set the issue mode, cut/strip position, etc. for the Printer Driver or TPCL (TEC Printer Command Language) in accordance with your printing condition. For details of the TPCL, refer to the B-SA4...
Page 79 - Position and Print; Feed Amount Fine Adjustment:
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.10 Position and Print Tone Fine Adjustment E2-65 2.10 Position and Print Tone Fine Adjustment This section describes how to fine adjust a print start position, cut/strip position, reverse feed amount, print tone, and ribbon motor torque. When a fine adjus...
Page 80 - Print Start Position Fine Adjustment; Choose a desired value by using the; Example of Print Start Position Fine Adjustment; When setting –3.0 mm
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.10 Position and Print Tone Fine Adjustment E2-66 2.10 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. Print Start Position Fine Adjustment [RESTART] [FEED] FEED ADJ.+50.0mm FEED ADJ.+49.9mm F...
Page 81 - Cut/Strip Position Fine Adjustment; Example of Cut Position Fine Adjustment
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.10 Position and Print Tone Fine Adjustment E2-67 2.10 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. Cut/Strip Position Fine Adjustment <3>ADJUST SET CUT ADJ. +10.0mm [RESTART] [FEED] ...
Page 82 - Example of Strip Position Fine Adjustment
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.10 Position and Print Tone Fine Adjustment E2-68 • Example of Strip Position Fine Adjustment When setting +3.0 mm Compared with “+0.0mm” position, the stop position after printing is shifted forward. When setting +0.0 mm When setting –3.0 mm Compared with...
Page 83 - Reverse Feed Amount Fine Adjustment; Example of Reverse Feed Amount Fine Adjustment
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.10 Position and Print Tone Fine Adjustment E2-69 2.10 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. Reverse Feed Amount Fine Adjustment NOTES: Choose a desired value by using the [RESTART] ...
Page 84 - X Coordinate Fine Adjustment; Example of X Coordinate Fine Adjustment; When setting –50.0 mm; ABC
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.10 Position and Print Tone Fine Adjustment E2-70 2.10 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. X Coordinate Fine Adjustment NOTES: Choose a desired value by using the [RESTART] or [FEE...
Page 85 - Print Tone Fine Adjustment
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.10 Position and Print Tone Fine Adjustment E2-71 2.10 Position and Print Tone Fine Adjustment (Cont.) Thermal Transfer Print After selecting a fine adjustment value or to skip this menu, press the [PAUSE] key. Thermal Direct Print After selecting a fine a...
Page 86 - Ribbon Motor Voltage Fine Adjustment
2. PRINTER SETUP ENGLISH VERSION EO1-33047 2.10 Position and Print Tone Fine Adjustment E2-72 2.10 Position and Print Tone Fine Adjustment (Cont.) When the ribbon is slack or wrinkled and printing is affected, fine adjust the ribbon motor torque by using the following procedure. Take-up Motor (RBN A...
Page 87 - Threshold Setting; Automatic threshold setting procedure; Black mark sensor
2.PRINTER SETUP ENGLISH VERSION EO1-33047 2.11 Threshold Setting E2-73 2.11 Threshold Setting To maintain a constant print position the printer uses the media sensor to detect a print start position according to the difference of voltage between a print area and a gap or black mark. When the media i...
Page 88 - Sensor Status Display:; Manual threshold setting procedure
2.PRINTER SETUP ENGLISH VERSION EO1-33047 2.11 Threshold Setting E2-74 2.11 Threshold Setting (Cont.) If a paper jam error still occurs even after an automatic threshold setting has been performed, manually set the threshold voltage. To make a threshold value manually set in this section effective, ...
Page 89 - When using the Black Mark Sensor; When measuring a voltage of a blank area, be careful not to align a; Voltage at a black mark; When measuring a voltage at a blank area, be careful not to align a
2.PRINTER SETUP ENGLISH VERSION EO1-33047 2.11 Threshold Setting E2-75 2.11 Threshold Setting (Cont.) When using the Black Mark Sensor (1) While “<5>SENSOR ADJ.” is displayed, press the [PAUSE] key until the message appears. The displayed value is a real-time voltage being detected by the Bl...
Page 90 - Storing a “No Media Level” Voltage; Black Mark Sensor
2.PRINTER SETUP ENGLISH VERSION EO1-33047 2.11 Threshold Setting E2-76 2.11 Threshold Setting (Cont.) Storing a “No Media Level” Voltage The following is how to set a “No media level” voltage that is used to detect a paper end. If a “NO PAPER” is displayed even if the media has not run out yet, th...
Page 92 - ON LINE OPERATION; Flashes only when the Ribbon; key
3. ON LINE OPERATION ENGLISH VERSION EO1-33047 3.1 Operation Panel E3- 1 3. ON LINE OPERATION 3.1 Operation Panel This chapter describes usage of the keys on the Operation Panel in On Line mode. When the printer is in On Line mode and connected to a host computer, the normal operation of printing im...
Page 95 - Platen
4. MAINTENANCE ENGLISH VERSION EO1-33047 4.1 Cleaning E4- 2 4.1.1 Print Head/Platen/ Sensors (Cont.) 4.1.2 Covers and Panels 5. Wipe the Platen and Dumper Roller with a soft cloth slightly moistened with absolute ethyl alcohol. Remove dust or foreign substances from the internal part of the printer....
Page 96 - Set Screw
4. MAINTENANCE ENGLISH VERSION EO1-33047 4.1 Cleaning E4- 3 4.1.3 Optional Cutter Module 1. Open the Front Cover. 2. Loosen the Set Screw of the Cutter Unit to open it. 3. Remove jammed media, if any. 4. Clean the inside of the Cutter Blade with a cotton swab moistened with absolute ethyl alcohol. T...
Page 97 - Guide Roller
4. MAINTENANCE ENGLISH VERSION EO1-33047 4.1 Cleaning E4- 4 4.1.4 Optional Strip Module 1. Open the Front Cover holding its right side. 2. Press down the Release Bar to open the Strip Unit. 3. Remove jammed media or backing paper, if any 4. Wipe the Backing Paper Feed Rollers, Guide Roller, and Stri...
Page 98 - HEAD OPEN
5. TROUBLESHOOTING ENGLISH VERSION EO1-33047 5.1 Error Messages E5- 1 5. TROUBLESHOOTING This chapter lists the error messages, possible problems, and their solutions. 5.1 Error Messages Error Messages Problems/Causes Solutions HEAD OPEN The Top Cover is opened in Online mode. Close the Top Cover. H...
Page 100 - Error Messages; RFID ERROR; Possible Problems
5. TROUBLESHOOTING ENGLISH VERSION EO1-33047 5.2 Possible Problems E5- 3 5.1 Error Messages (Cont.) Error Messages Problems/Cause Solutions RFID ERROR The printer cannot communicate with the RFID module. Turn the printer off, and then on again. SYNTAX ERROR While the printer is in the Download mode ...
Page 101 - Upper Sensor Ass’y
5. TROUBLESHOOTING ENGLISH VERSION EO1-33047 5.3 Removing Jammed Media E5- 4 5.2 Possible Problems (Cont.) This section describes problems that may occur when using the printer, and their causes and solutions. Possible Problems Causes Solutions 1. The media is not loaded properly. 1. Load the media ...
Page 102 - SPECIFICATIONS; Model
6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33047 6. PRINTER SPECIFICATIONS E6- 1 6. PRINTER SPECIFICATIONS This section describes the printer specifications. Model Item B-SA4TM-GS12-QM B-SA4TM-TS12-QM Dimension (W × D × H) 238 mm × 401.7 mm × 331.5 mm (9.4” × 15.8” × 13.1”) Weight 33.1 lb (15 kg)...
Page 103 - Data Matrix; QR Code is a trademark of DENSO CORPORATION.
6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33047 6. PRINTER SPECIFICATIONS E6- 2 Model Item B-SA4TM-GS12-QM B-SA4TM-TS12-QM Available bar code types JAN8, JAN13, EAN8, EAN8+2 digits, EAN8+5 digits, EAN13, EAN13+2 digits, EAN13+5 digits, UPC-E, UPC-E+2 digits, UPC-E+5 digits, UPC-A, UPC-A+2 digits...
Page 104 - SUPPLY SPECIFICATIONS; Label
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33047 7.1 Media E7- 1 7. SUPPLY SPECIFICATIONS 7.1 Media Please make sure that the media being used is approved by TOSHIBA TEC. The warranty does not apply when a problem is caused by using media that is not approved by TOSHIBA TEC. For information regard...
Page 105 - Detection Area of the Transmissive Sensor; Use of the tag paper of 25 mm to 50 mm in width, and 171
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33047 7.1 Media E7- 2 7.1.2 Detection Area of the Transmissive Sensor The Transmissive Sensor is movable from the centre to the left edge of media. The Transmissive Sensor detects a gap between labels, as illustrated below. <Label> <Tag paper wit...
Page 106 - Detection Area of the Reflective Sensor
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33047 7.1 Media E7- 3 7.1.3 Detection Area of the Reflective Sensor The Reflective Sensor is movable from the centre to the left edge of media. The reflection factor of the Black Mark must be 10% or lower with a waveform length of 950 nm. The Reflective S...
Page 107 - SA; Cautions for using RFID Tags; Example 1) UPM Raflatac’s Rafsec Short Dipole 2 Tag; Media feed direction
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33047 7.1 Media E7- 4 7.1.5 RFID Tag The B- SA 704-RFID-U2-EU-R supports EPC C1 Gen2 tags. Cautions for using RFID Tags (1) Location of RFID Tag The location of an RFID tag in a label influences on the accuracy of writing data on the RFID tag. It is impos...
Page 108 - When the operating temperature is low (5
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33047 7.1 Media E7- 5 Example 2) UPM Raflatac’s Rafsec WEB Tag It is recommended to locate the vertical center of an RFID tag at 58 mm ± 6 mm from a leading edge of a label and align the horizontal center with the horizontal center of the label. When the ...
Page 112 - Recommended Media and Ribbon Types; Media type
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33047 7.3 Recommended Media and Ribbon Types E7- 9 7.3 Recommended Media and Ribbon Types Media type Description Vellum paper and labels General use for low cost applications. Coated paper Matt coated paper General use including applications that require ...
Page 114 - APPENDIX 1 MESSAGES AND LEDS; Symbols in the message; LED Indication
APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33047 APPENDIX 1 MESSAGES AND LEDS EA1- 1 APPENDIX 1 MESSAGES AND LEDS Appendix 1 describes the LCD messages displayed on the operation panel. Symbols in the message 1: : The LED is illuminated. ~ : The LED is flashing. z : The LED is unlit. 2: ****...
Page 115 - TROUBLESHOOTING for solution.
APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33047 APPENDIX 1 MESSAGES AND LEDS EA1- 2 LED Indication No. LCD Message ONLINE ERROR Printer Status Restoration by RESTART key (Yes/No) Acceptance of Status Request Reset Command (Yes/No) 21 SYSTEM ERROR z When the following abnormal operations are...
Page 116 - NOTE: Description of Command Error
APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33047 APPENDIX 1 MESSAGES AND LEDS EA1- 3 NOTE: Description of Command Error • If a command error is found in a command received, 16 bytes of the command error, starting from the command code, will be displayed. (However, [LF] and [NUL] will not be di...
Page 117 - APPENDIX 2 INTERFACE; M byte; SPP Mode; Keep as short as possible.
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33047 APPENDIX 2 INTERFACE EA2- 1 APPENDIX 2 INTERFACE Parallel interface (Centronics) Mode: Conforming to IEEE1284 Compatible mode (SPP mode), Nibble mode Data input method: 8 bit parallel Control signal: Data input code: ASCII code European 8 bit code Graph...
Page 119 - USB interface
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33047 APPENDIX 2 INTERFACE EA2- 3 USB interface Standard: Conforming to V2.0 Full speed Transfer type: Control transfer, Bulk transfer Transfer rate: Full speed (12M bps) Class: Printer class Control mode: Status with the receive buffer free space information...
Page 120 - Signal
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33047 APPENDIX 2 INTERFACE EA2- 4 Serial interface (Option) Type: RS-232C Communication mode: Full duplex Transmission speed: 2400 bps, 4800 bps, 9600 bps, 19200 bps, 38400 bps, 115200 bps Synchronization: Start-stop synchronization Start bit: 1 bit Stop bit ...
Page 121 - Chip type, diversity antenna
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33047 APPENDIX 2 INTERFACE EA2- 5 Wireless LAN (Option) Standard: Conforming to IEEE802.11a, IEEE802.11b, and IEEE802.11g Protocol: IP (RFC791), ICMP (RFC792), UDP (RFC768), TCP (RFC793,896), ARP (RFC826), HTTPD (RFC1866), TELNET, FTPD (RFC959), DHCP (RFC2131...
Page 123 - APPENDIX 3 POWER CORD; When purchasing the power cord:
APPENDIX 3 POWER CORD ENGLISH VERSION EO1-33047 APPENDIX 3 POWER CORD EA3- 1 APPENDIX 3 POWER CORD When purchasing the power cord: Since the power cord set is not enclosed in this unit, please purchase an approved one that meets the following standard from your authorized TOSHIBA TEC representative....
Page 124 - APPENDIX 4 PRINT SAMPLES; B-SA4T Series External Equipment Interface; Font
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33047 APPENDIX 4 PRINT SAMPLES EA4-1 APPENDIX 4 PRINT SAMPLES The following are the image samples of the fonts, bar codes, and two-dimensional codes provided for the B-SA4T series as standard. The size of each font may be different from the actual one. Fo...
Page 126 - Bar codes; MSI
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33047 APPENDIX 4 PRINT SAMPLES EA4-3 APPENDIX 4 PRINT SAMPLES (Cont.) Bar codes JAN8, EAN8 MSI Interleaved 2 of 5 CODE39 (Standard) NW7 JAN13, EAN13 UPC-E EAN13+2 digits EAN13+5 digits CODE128 CODE39 (Full ASCII) CODE93 UPC-E+2 digits UPC-E+5 digits EAN8+...
Page 128 - APPENDIX 5 GLOSSARIES; A type of media with adhesive backing.
APPENDIX 5 GLOSSARIES ENGLISH VERSION EO1-33047 APPENDIX 5 GLOSSARIES EA5- 1 APPENDIX 5 GLOSSARIES Bar code A code which represents alphanumeric characters by using a series of black and white stripes in different widths. Bar codes are used in various industrial fields: Manufacturing, Hospitals, Lib...
Page 129 - Network
APPENDIX 5 GLOSSARIES ENGLISH VERSION EO1-33047 APPENDIX 5 GLOSSARIES EA5- 2 Printer IP address A 32-bit address of a printer connected to TCP/IP network, which identifies the network printer. An IP address is written as 4 sets of numbers, separated by periods. Print head element The thermal print h...
Page 130 - INDEX
INDEX ENGLISH VERSION EO1-33047 INDEX INDEX A Auto print head check 2-25 Automatic threshold setting 2-1, 2-73 B Backing paper 2-9, 2-68, 7-1 Bar code 6-2, A4-3, A5-1 Batch mode 2-8, 7-1, A5-1 Black mark 2-7, 7-1, 7-3, A5-1 Black mark length 7-1 Black mark sensor 2-7, 2-65, 2-73, 2-74, 2-75, 4-2, A5...