Sharp XE-A217W - Manual

10 Printer The printer is a receipt (one station) type thermal printer, and therefore it does not require any type of ink ribbon or cartridge. The average life of the printer is approximately 5 million lines. When removing the printer cover, lift up its rear.When installing the printer cover, hook i...

13 ■ Function key list Receipt paper feed key H Help key Guest check receipt key Electronic journal view key Function menu key Auto menu key CLK# Clerk code entry key Price lookup/Sub department key - Discount key 0 Percent 1 key o Paid out key f Refund key ~ Void key Value added tax shift key FI Cu...

15 RS232 Connector/SD Card Slot ■ RS232 connector RS232 ■ SD card slot Refer to the “SD CARD Mode” section.

16 Displays ■ Operator display • Screen example 1 (REG mode) Sales information area: When a transaction information occupies more than 2 lines, you can scroll to the direction by using the F I keys. Sales information you have just entered such as items and prices will appear between the 1st and the ...

18 2 Selecting an Operating Mode When you turn the register on and press the m key, the mode selection window will appear on the display, listing available operating modes as shown below. Mode selection window Operating Modes You can select any mode other than REG from the list in the mode selection...

19 Mode Selection Procedure Press the m key. The following mode screen is displayed. Use one of the following ways: • Move the cursor to the desired option by using the F or I key, and press the A key. • Enter the desired option number by using a numeric key and press the A key. NOTE When you want t...

20 3 Prior to Making Entries Preparations for Entries ■ Receipt paper roll If the receipt paper roll is not set in the machine or it is getting low, install a new one according to section “Replacing the Paper Roll” under “Operator Maintenance”. ■ Receipt ON/OFF function You can disable receipt print...

21 Item Selection from the Menu Your register allows you to select functions from a menu. There are three menus available from the key selection on the keyboard; F , t and V . Each menu can be opened as follows: • AUTO MENU • FUNCTION MENU XE-A177/XE-A207W/XE-A207B • PAYMENT MENU XE-A217W/XE-A217B P...

22 HELP FUNCTION The help function allows you to print guidance messages for basic programming procedures of the cash register. ■ Printing the help menu Press the H key to print the help menu. This menu provides a list of the programming procedures for which you can print the guidance messages. Exam...

23 4 Entries Item Entries In this manual, the key description is given basically with the model XE-A217. For those with XE-A177/XE-A207, refer to the Function key list on page 11. ■ Single item entries Department entries (direct department entries) Enter a unit price and press a department key. If y...

25 ■ Repeat entries The Repeat Entry function allows you to enter a sale of two or more of the same items.You can simply press the department key, d , or p key to repeat entry. Example Key operation Print 200 222 4 d 680 A d 10 pp p uu 60 p 500 A p A * XE-A217W/XE-A217B only Repeated subdepartment e...

26 ■ Multiplication entries Use this feature when you need to enter two or more of the same items.This feature helps you when you sell a large quantity of items or need to enter quantities that contain decimals. Procedure x p Unit price PLU code Unit price p A PLU code Unit price Direct PLU Q ’ t y ...

27 ■ Split-pricing entries You will use this function when your customer wants to purchase more or less than the base quantity of a loose item. Procedure Unit price per base q’ty Base q’ty Selling q’ty Department key Unit price per base q’ty Direct PLU When you use a programmed unit price x x Unit p...

30 Example Level 1 : PLU code 1, PLU code 2 Level 2 : PLU code 71, PLU code 72 • When your register has been programmed for the automatic return mode (by one item): Key operation Print { ¤ {s A Level 1 : PLU code 1, PLU code 2 Level 2 : PLU code 71, PLU code 72 • When your register has been programm...

31 Finalization of Transaction ■ Cash or check tendering Press the z key to get an including-tax subtotal, enter the amount tendered by your customer, then press the A key if it is a cash tender or press the h key if it is a check tender. When the amount tendered is greater than the amount of the sa...

32 ■ Mixed tendering (check + cash) Example Key operation Print z 1000 h 500 A ■ Cash or check sale that does not need any tender entry Enter items and press the A key if it is a cash sale or press the h key if it is a check sale. Your register will display the total sales amount. Example Key operat...

33 ■ Credit sale Enter items and press the Ó key. Example Key operation Print |} z Ó NOTE • Amount tendering operations (i.e. change calculations) can be achieved by the Ó key when a PGM mode programming allows them. • You can also enter a credit tender from the PAYMENT menu window. Press the t key ...

36 Guest Check ■ Guest look up (GLU) system (for XE-A217W/XE-A217B only) New guest Procedure [Item entries] (Cash, Check, Credit, Exchange) * 2 When paid in full.(settlement) GLU code (1 to 9999) For automatic GLU code generation [Payment operation] * 1 ı ˝ © ˝ NOTE • A clerk must has been registere...

38 Auxiliary Entries ■ Percent calculations (premium or discount) • Your register provides percent calculations for a subtotal or each item entry depending on the programming. • Percentage: 0.01 to 100.00% Percent calculation for a subtotal Example Key operation Print £ 2 @ u z 0 A Percent calculati...

39 ■ Discount entries Your register allows you to deduct a certain amount less than a programmed upper limit after the entry of an item or the computation of a subtotal depending on the programming. Discount for a subtotal Example Key operation Print § 60 p z 100 J A Discount for item entries Exampl...

40 ■ Printing of non-add code numbers Enter a non-add code number such as a guest code number within a maximum of 16 digits and press the z key at any point during the entry of a sale. The non-add code is printed on the receipt. Example Key operation Print 1230 z 700 1 Ó Payment Treatment ■ Currency...

42 ■ No-sale (exchange) Simply press the A key without any entry. The drawer will open and the printer will print “NO SALE” on the receipt. If you let your machine print a non-add code number before pressing the A key, a no sale entry is achieved with a non-add code number printed. Print ■ Cashing a...

43 TRAINING Mode The training mode is used when the operator or the manager practices register operations. When a clerk set in training is selected, the register automatically enters the training mode, while a clerk not set in training is selected, the register automatically enters the ordinary REG ...

44 5 Correction Correction of the Last Entry (Direct Void) If you make an incorrect entry relating to a department, PLU/subdepartment, percentage ( ¡ , %2), discount ( - ), or item refund, you can void this entry by pressing the ~ key immediately. Example Key operation Display 1250 1~ 2 p ~ 600 2¡~ ...

46 Subtotal Void You can void an entire transaction. Once subtotal void is executed, the transaction is aborted and the register issues a receipt. Example Key operation Display 12 10 p z ~ z Correction after Finalizing a Transaction When you need to void incorrect entries that are found after finali...

47 6 Special Printing Function Copy Receipt Printing If your customer wants a receipt after you have finalized a transaction with the receipt ON-OFF function in the OFF status (no receipting), press the F key and “4” key for receipting (for XE-A217). Your register can also print a copy receipt when ...

49 7 Manager Mode The manager mode is used when managerial decisions must be made concerning register entries, for example, for overriding limitations and for other various non-programming managerial tasks. NOTE Normal register operations may also be performed in this mode. Entering the Manager Mode...

50 8 Reading (X) and Resetting (Z) of Sales Totals • Use the reading function (X) when you need to take the reading of sales information entered after the last resetting. You can take this reading any number of times. It does not affect the register’s memory. • Use the resetting function (Z) when yo...

52 Daily Sales Totals ■ General report • Sample X report “+” dept. sales q’ty and total “-” dept. sales q’ty and total "Hash "+" dept.sales q’ty and total "Hash "-" dept.sales q’ty and total Ratio of dept. group 1 sales amount to “+” dept. total Group 1 text Group 1 total amo...

55 ■ PLU report by designated range PLU range PLU code Sales q’ty and sales amount Total sales q'ty and amount for PLUs * * When you take a Z report, “Z1” is printed instead of “X1.” NOTE In case of a PLU X report only header information is stored in the Electronic Journal file. ■ PLU report by asso...

57 ■ Hourly report * Time Sales total Average of sales amount Transaction counter * When you take a Z report, “Z1” is printed instead of “X1.” ■ GLU report (for XE-A217W/XE-A217B only) * Clerk codePBAL “T”: This GLU code was used in the training mode. Total GLU code Range * When you take a Z report,...

59 Periodic Report Sample Your register allows you to take consolidation X and Z reports of a chosen period (the period is usually one week or month). ■ General information The periodic reading or resetting reports are the same in format as those in the X1/Z1 report for daily sales information excep...

60 9 Prior to Programming When you are in the PGM mode, the keyboard layout will be set to one of the programming layouts as shown below. Programming Keyboard Layout XE-A177/XE-A207W/XE-A207B XE-A217W/XE-A217B

62 How to Program Alphanumeric Characters This section discusses how to program alphanumeric characters for various texts. ■ Mobile phone method (XE-A177/XE-A207W/XE-A207B only) Entering alphanumeric characters To enter a character, simply press a corresponding character key on the programming keybo...

63 ■ Entering character codes Numerals, letters and symbols are programmable by entering the º key and character codes. Use the following procedure with the cursor placed at the position where you want to enter characters: To enter a digit, simply press a corresponding numeric key. XXX XXX : charact...

64 a Programming This chapter explains how to program various items.Before you start programming, press the j key and select the "6 PGM MODE" or "7 SD CARD MODE" by using the I key and press the A key. Basic Instructions This section illustrates the basic programming by using an exam...

65 ■ Programming example The following example shows how to program 2.00 for the unit price, “ABCDE” for the description, and “non-taxable 1” for department 1. Procedure 1. In the PGM MODE screen, select “2 SETTING” by using the I key and press the A key. • The SETTING screen will appear. NOTE • You...

67 Article Programming Use the following procedure to select any option included in the article programming group: Procedure 1. In the SETTING window, select “1 ARTICLE.” • The ARTICLE window will appear. 2. Select any option from the following options list. 1 DEPARTMENT: Departments 2 PLU: PLUs 3 P...

68 ■ Department The register can be equipped with maximum of 99 departments.Use the following procedure to program for department. NOTE To delete a department item in the "DEPARTMENT" window, select the item and press the D key. A confirmation window appears to ask you whether to delete the ...

69 ■ PLU NOTE To delete a PLU item in the "PLU" window, select the item and press the D key. A confirmation window appears to ask you whether to delete the item, select the option you prefer. Procedure Program each item as follows: Select a pertinent PLU code. • PRICE (Use the numeric entry)...

70 ■ PLU range You can program PLUs in the designated range. Procedure Enter a value or select an option for each item as follows: • START (Use the numeric entry) Starting PLU code (max. 5 digits) • END (Use the numeric entry) Ending PLU code (max. 5 digits) • OPERATION (Use the selective entry) DEL...

71 Functional Programming Use the following procedure to select any option included in the functional programming group: Procedure 1. In the SETTING window, select “2 FUNCTIONS.” • The FUNCTIONS window will appear. 2. Select any option from the following options list. 1 (-) Discount 2 %1 Percent 1 3...

73 ■ Percent ( 0 , %2) Procedure Program each item as follows: • RATE (Use the numeric entry) Percent rate (0.00 to 100.00) • TEXT (Use the character entry) Description for the percent key. Up to 12 characters can be entered. • SIGN (Use the selective entry) Programming of the + or - sign assigns th...

74 ■ PO You can program an upper limit amount and description for paid-out key. Procedure Program each item as follows: • HALO (High Amount Lockout) (Use the numeric entry) This function is intended for prevention of accidentally entered unreasonably amounts.Limit amount: 0.00 to 9999999.99 NOTE In ...

75 ■ Check cashing You can program the description and the upper limit amounts for check cashing. Procedure Program each item as follows: • HALO (High Amount Lockout) (Use the numeric entry) This function is intended for prevention of accidentally entered unreasonably amounts.Limit amount: 0.00 to 9...

76 Media Key Programming Use the following procedure to select any option included in the media group: Procedure 1. In the SETTING window, select “3 MEDIA.” • The MEDIA window will appear. 2. Select any option from the following options list. 1 CASH Cash 2 CHECK1 Check1 key 3 CHECK2 Check2 4 CREDIT1...

80 Function Text Programming You can program a maximum of 12 characters for each function by using the following table: Procedure 1. In the SETTING window, select “4 FUNCTION TEXT”. • The FUNCTION TEXT window will appear. 2. Program each item as follows: • Text (Use the character entry) Description ...

82 Personnel Programming Use the following procedure to select any option included in the personnel group: Procedure 1. In the SETTING window, select “5 PERSONNEL.” • The PERSONNEL window will appear. 2. Select any option from the following options list. 1 CLERK Clerk 2 MANAGER Manager 3 MODE PASS C...

83 ■ Manager You can program a secret code for manager. Procedure Program each item as follows: • PASS CODE (Use the numeric entry) Pass code (max. 4 digits: 0000 to 9999) ■ Mode Pass Code You can program a secret code for each mode. Procedure Program each item as follows: The screen continues. • VO...

84 ■ Training Clerk You can set the training clerk code and text for the training mode title. Procedure Program each item as follows: • CODE (Use the numeric entry) Clerk code in training (max. 2 digits: 00 to 25) • TEXT (Use the character entry) Description for the training mode title (Up to 12 cha...

85 Terminal Programming Use the following procedure to select any option included in the terminal group: Procedure 1. In the SETTING windows, select “6 TERMINAL.” • The TERMINAL windows will appear. 2. Select any option from the following options list: • MACHINE# (Use the numeric entry) Machine numb...

87 Optional Feature Selection Use the following procedure to select any option included in the optional group: Procedure 1. In the SETTING window, select “8 OPTIONAL.” • The OPTIONAL window will appear. 2. Select any option from the following options list. 1 BASIC SYSTEM Basic system 2 ROUNDING Roun...

88 ■ Basic System Your register allows you to select various item of basic system. Procedure Program each item as follows: The screen continues. • DATE FORMAT (Use the selective entry) MDY: Display and print the month, day, and year in this orderDMY: Display and print the day, month and year in this...

89 ■ Rounding Your register allows you to select various item of rounding system. Procedure Program each item as follows: The screen continues. • ROUND 100 (Use the selective entry) Rounding system selectionNORMAL: Minimum rounding currency unit is 1 (1 cent)25: Minimum rounding currency unit is 25 ...

90 ■ Function Prohibit Your register allows you to select whether to enable or disable various functions. Procedure Program each item as follows: The screen continues. • NON-ADD (Use the selective entry) ENABLE: Enable to enter Non-add codeDISABLE: Disable to enter Non-add code • NON-ADD + NS (Use t...

91 ■ Function Authority Your register allows you to select whether to public or to limit function authority. Procedure Program each item as follows: The screen continues. (XE-A217W/XE-A217B only) • RA (Use the selective entry) LIMITED: Allowed only in the Manager mode.PUBLIC: Allowed in the REG mode...

92 ■ Function Selection Your register enables you to select various functional selections. Procedure Program each item as follows: The screen continues. • LV.SFT MODE (Use the selective entry) for XE-A217W/XE- A217B only LIMITED: Allowed only in the Manager mode.PUBLIC: Allowed in the REG mode and t...

93 • RCPT CONTENTS (Use the selective entry) TOTAL: Print the total only on the receiptDETAIL: Print the details on the receipt • AFTER TRANS. (Use the selective entry) TOTAL: Print the total only on the receipt after finalizing a transaction and the copy receiptDETAIL: Print the details on the rece...

94 • ST AT ST KEY (Use the selective entry) YES: Print the subtotal using the ST keyNO: Not to print the subtotal using the ST key • LOGO FORM (Use the selective entry) PATTERN 1: 3 line text headerPATTERN 2: Image logo headerPATTERN 3: Image logo header + 3 line text footerPATTERN 4: 6 line text he...

95 ■ EURO Change You can program optional functions for EURO change. For the details, refer to EURO Migration Function section. Procedure Program each item as follows: • DATE (Use the numeric entry) Preset the date to execute the automatic EURO modification operation.Enter the day (2 digits), month ...

96 Report Programming Use the following procedure to select any option included in the report group: Procedure 1. In the SETTING window, select “9 REPORT.” • The REPORT window will appear. 2. Select any option from the following options list: 1 0 SKIP Zero skip 2 PRINT SELECT Print select 3 Z COUNTE...

97 ■ Zero skip You can program whether or not to skip “0” in each report. Procedure Program each item as follows: • DEPARTMENT (Use the selective entry) SKIP: Skips those data that are “0” in the department report. NOT SKIP: Does not skip those data that are “0” in the department report. • TRANSACTI...

98 • GT1 ON X (Use the selective entry) YES: Print GT1 on the X report.NO: Not to print GT1 on the X report. • GT2 ON X (Use the selective entry) YES: Print GT2 on the X report.NO: Not to print GT2 on the X report. • GT3 ON X (Use the selective entry) YES: Print GT3 on the X report.NO: Not to print ...

99 ■ Z1 General report Procedure Program each item as follows: • SD: SAVE SALES (Use the selective entry) YES: Save the sales data in the SD card.NO: Not to save the sales data in the SD card. • SD: SAVE EJ (Use the selective entry) YES: Save the electronic journal data in the SD card.NO: Not to sav...

100 Message Programming Use the following procedure to select any option included in the message group: Procedure 1. In the SETTING window, select “10 MESSAGE.” • The MESSAGE window will appear. 2. Select any option from the following options list: 1 RECEIPT LOGO Receipt logo The following illustrat...

101 Device Configuration Programming Use the following procedure to select a device configuration programming: Procedure 1. In the SETTING window, select “11 DEVICE CONFIG.” • The DEVICE CONFIG window will appear. 2. Select any option from the following options list: 1 KEYBOARD Keyboard 2 DISPLAY Di...

102 ■ Display Procedure Program each item as follows: • POWER SAVE (Use the numeric entry) Time of the power save (2 digits: 1 to 99 minutes, 0:100minutes). • P. SAVE AT TM (Use the selective entry) Power saving during time display:YES: Enables power saving during time display.NO: Disables power sav...

103 Tax Programming Use the following procedure to select any option included in the tax group: Procedure 1. In the SETTING window, select “12 TAX.” • The TAX window will appear. 2. Select any option from the following options list: 1 TAX SYSTEM Tax system 2 TAX1 Tax1 3 TAX2 Tax2 4 TAX3 Tax3 5 TAX4 ...

104 Automatic Sequencing Key Programming If you program frequently performed key operations for the AUTO keys, you can enter those key operations simply by pressing the corresponding AUTO keys in key operations. Procedure ■ Key Text 1. In the SETTING window, select “13 AUTO KEY.” • The AUTO KEY wind...

105 ■ Key Sequence 1. In the SETTING window, select “13 AUTO KEY.” • The AUTO KEY window will appear. 2. Select “2 KEY SEQUENCE” by the A key. 3. Select the pertinent Auto key from the key list by the A key. 4. Enter the key operation sequence by any key except the V key. The register allows to prog...

106 Reading of Stored Programs You can read programs stored in the PGM mode. ■ Program reading sequence To read those programs stored in the PGM mode, use the following procedure: 1. Select the PGM mode from the mode selection window.2. Select “1 READING” from the PGM mode to display the items list,...

107 ■ Sample printouts • Departments (PGM mode) Tax status Operating mode Report type Dept. code Description Group no. HALO limit Amount entry type 0:Inhibit 1:Open 2:Preset 3:Open&Preset SICS 0:No 1:Yes Function programming Unit price 01 • PLU (PGM mode) Description Report type PLU code Amount ...

115 SD CARD Mode The register’s data can be saved to the SD memory card, and the programming data can be loaded from the SD memory card.To use the SD card function, select the “7 SD CARD MODE” in the mode selection window and perform the following operations. ■ Inserting and removing an SD memory ca...

116 ■ Folder name selecting Procedure (1) Select “3 FOLDER CONTROL” in the SD CARD mode and press the A key, the FOLDER CONTROL window is displayed. (2) Select “2 SELECT FOLDER”, the folder name list window is displayed.(3) Select the required folder name from the list, and press the A key. To cance...

117 ■ Data loading The programming data can be loaded from the SD card. Procedure (1) Select “2 LOADING” in the SD CARD mode and the press A key. The following selection window is displayed. Text Data list IND. PROGRAM Select the individual programming data: DEPARTMENT,PLU, GRAPHIC LOGOLOGO TEXTTAX ...

118 b Electronic Journal ■ Electronic journal This function is intended to record the journal data in the electronic journal file (memory) instead of journal paper. • Recording data The register records the printing output to the journal printer in all modes into the electronic journal file. • Repor...

119 c EURO Migration Function Basically your register can be automatically modified to correspond to the introduction of EURO by executing the operation “EURO STATUS” in X2/Z2 mode. However, there are several options you must set depending on your need. Carefully conduct necessary settings. EURO sta...

121 d Operator Maintenance In Case of Power Failure When power is lost, the register retains its memory contents and all information on sales entries. • When power failure is encountered in register idle state or during an entry, the register returns to the normal state of operation after power reco...

122 Installing Batteries This register displays a low battery warning message “LOW BATTERY” when the batteries are low, and displays a no battery warning message “NO BATTERY” when batteries are extremely low or batteries are not installed.If no batteries are installed, install two new alkaline batte...

124 Replacing the Paper Roll ■ Recording paper specifications Be sure to use paper rolls specified by SHARP.The use of any other paper rolls than specified could cause paper jamming, resulting in register malfunction. Paper specification Paper width: 57.5 ± 0.5 mm Max. outside diameter: 80 mm Qualit...

126 ■ Removing the receipt paper roll When colored dye appears on the edges of the paper roll, it is time to replace the paper roll. Use paper of 57.5 ± 0.5 mm in width. To prevent jamming be sure to use paper specified by SHARP. 1. Confirm that the REG mode has been selected. 2. Remove the printer ...

127 Cleaning the Printer (Printer Head/Sensor/Roller) When the printed text is getting dark or faint, paper dust may be stuck to the printer head, sensor and/or roller. Clean them as follows: Caution: Never touch the printer head with a tool or anything hard as it may damage the head. The paper cutt...

128 <XE-A207W/XE-A207B/XE-A217W/XE-A217B> The till in the register is detachable. After closing your business for the day, remove the till from the drawer and keep the drawer open. The coin case is also detachable from the till. To detach the drawer, pull it forward fully with the till removed...

129 Installing the Fixing Angle Bracket (XE-A207W/XE-A207B/XE-A217W/XE-A217B only) To prevent the register from moving when the drawer opens, the fixing angle bracket is supplied with the register. By attaching the bracket to the table where the register is installed, you can hock the register on th...

130 Before Calling for Service If you encounter any of the following problems, please read below before calling for service. Fault Checking • The display does not illuminate. • Is power supplied to the electric outlet? • Is the power cord plug out or loosely connected to the electric outlet? • Is th...

131 e Specifications <XE-A177> Model: XE-A177 Dimensions: 345 (W) x 390 (D) x 300 (H) mm Weight: Approx. 8.0 kg Power Source: Official (nominal) voltage and frequency Power Consumption: Stand-by: 5.1 W (When the official voltage is 220 to 230 V, 50 Hz/60 Hz) 5.7 W (When the official voltage is...

XE-A207/XE-A27 <XE-A177> <XE-A207W/XE-A207B> <XE-A217W/XE-A217B> ELECTRONIC CASH REGISTER FULL DETAILED INSTRUCTION MANUAL MODEL XE-A207W/XE-A207B XE-A217W/XE-A217B XE-A177 14L XEA177VIME1