Pelco DX4104 - Manual

C4631M-A (8/10) 7 Description The DX4104 Series digital video recorder (DVR) is designed for the entry-level market. The unit provides one to four camera inputs, powerful video storage management with efficient H.264 compression, multi-event recording, a quick and easy-to-use common user interface, ...

8 C4631M-A (8/10) Product Overview APPLICATION WINDOW The DX4104 is accessed through the graphical user interface (GUI). Use the mouse, remote control, or front panel controls to operate and configure the unit. This section describes the application window, GUI toolbar, Setup menu, PTZ control, and ...

C4631M-A (8/10) 9 GUI TOOLBAR The GUI toolbar is used to access the Setup menu, dialog boxes, and controls that allow you to operate and configure the DVR. You can use the mouse to easily and quickly change settings and to operate the system. Figure 2. GUI Toolbar Status: Shows the current date and ...

10 C4631M-A (8/10) PTZ CONTROL The PTZ control is available for cameras that support PTZ functions using Pelco P and D protocols. It is also available for supported third-party dome cameras. NOTE: When operating third-party cameras, the PTZ control supports the up, down, left, right, zoom in, and zo...

12 C4631M-A (8/10) Operation Figure 5. Hard Disk Option Partition Notification UNIT STARTUP The DX4104 does not have a power switch. To start the unit, connect the power cord . The DX4104 application window and the GUI toolbar appear (refer to Application Window on page 8 and GUI Toolbar on page 9)....

C4631M-A (8/10) 13 UNIT SHUTDOWN The Power Off feature allows you to properly shut down the unit. Only users with administrator-level permissions can access the Power Off feature, which is located in the shortcut menu. 1. To shut down the unit: a. Log on to the unit with administrator-level permissi...

14 C4631M-A (8/10) VIDEO DISPLAY You can adjust the video display (brightness, contrast, and color) at the application window. The adjustments are recorded and stored for each camera. To adjust the video display: 1. From the application window, click a channel pane. A white border highlights the sel...

C4631M-A (8/10) 15 Clearing a Motion Area To clear a motion area: 1. From the application window, click a channel pane. A white border highlights the selected pane. 2. Right-click the selected pane. The shortcut menu appears. 3. Click Motion. 4. Drag the bounding outline over the green highlighted c...

16 C4631M-A (8/10) INSTANT PLAYBACK The unit supports two playback modes, instant playback and playback. Instant playback is initiated from the live view mode. The DVR simultaneously plays back and records live video. Live quad view is not available during instant playback. Instant playback video is...

C4631M-A (8/10) 17 PTZ IN LIVE VIEW The DVR displays a control for operating PTZ cameras. The PTZ option must be configured for each camera to use the PTZ control. • Programming: To program or clear presets, preset tours, and patterns, the SET button must be engaged. While in PTZ programming mode, m...

18 C4631M-A (8/10) ACTIVATING PATTERNS A pattern is a user-defined, viewable camera path with a specified beginning and end. Patterns are made up of a sequence of standard pan/tilt and lens commands. Patterns are stored in the internal memory of the PTZ device that is connected to the DX4104. Depend...

C4631M-A (8/10) 19 PTZ PATTERNS Programming a Pattern 1. Click SET. The camera is now in the programming mode. 2. Click a number representing the pattern (1 to 4). 3. Click PATTERN. 4. Move the camera through a series of movements using the on-screen PTZ and focus controls. a. Click the Move buttons...

20 C4631M-A (8/10) ACKNOWLEDGING AN ALARM OR MOTION EVENT The DX4104 allows you to manually acknowledge an event state that has activated a relay output. By default, the DVR’s output relay is turned off when the post-alarm time expires. Acknowledging an alarm or motion event does not end alarm or mo...

C4631M-A (8/10) 21 SYSTEM INFORMATION The System Information option displays system and hard disk information. To view all system information, you must be logged on to the unit. To view system information, click Information . The System Information screen displays all system information. Figure 12. ...

22 C4631M-A (8/10) SEARCH VIDEO The search feature allows you to use the date/time, event, and bookmark search feature to find and play back video stored to the unit. You can use the date/time and event search features to view backed up video stored on a USB or CD/DVD media. To display the search me...

C4631M-A (8/10) 23 5. Click the Time box, and then select a time. 6. Click the number box to select a playback channel. Figure 15. Selecting Playback Time and Channels 7. Click Play. 8. To exit playback, click the Stop icon . DST DATE/TIME SEARCH AND PLAYBACK If the unit is configured for Daylight S...

24 C4631M-A (8/10) Figure 17. Selecting Playback Time and Channels 4. Click the Time settings box, and then right-click the box to enter a time setting (refer to Figure 17). You can also click and drag the time line to enter a time. 5. Click Play. The “Select data” dialog box appears. 6. Select the ...

C4631M-A (8/10) 25 BOOKMARK SEARCH The bookmark search feature allows you to search for and play back bookmarked video. You can also bookmark playback video (instant or search). This feature is not supported for data backed up to external media. NOTE: The DX4104 supports the play , pause , and stop ...

26 C4631M-A (8/10) EXPORTING VIDEO The DX4104 allows you to export data to CD/DVD or USB media. You can view the exported video on the unit or at the remote client computer. NOTES: • The erase and format features allow you to format media for use with the DVR. Although media can be formatted on a PC...

C4631M-A (8/10) 27 Configuration NOTE: The DX4104 is preconfigured for immediate operation. For a list of system defaults, refer to Appendix A: DX4104 Factory Defaults on page 60. Only administrator-level users can configure the DVR. The Setup menu allows you to access the Camera, Schedule, Display,...

28 C4631M-A (8/10) CAMERA MENU To access the Camera menu options, click Camera. Figure 22. Camera Menu The DX4104 allows you to configure the following properties settings for each camera: • Channel: Selects the channel (01 to 04) for configuration. • Name: Allows you to create a unique name for eac...

C4631M-A (8/10) 29 PTZ MODE The DX4104 supports up to four serial PTZ cameras. Multiple PTZ cameras can be connected and controlled individually by daisy-chaining the camera connections. The unit also allows you to assign each camera a PTZ control address. The DX4104 allows you to configure the foll...

C4631M-A (8/10) 31 ALARM RECORD MODE You can configure each camera to record at a different resolution, quality, and image rate to capture alarm-triggered video. The unit also allows you to configure the prealarm and postalarm settings for each camera. Refer to Normal Record Mode on page 30 for more...

32 C4631M-A (8/10) MOTION RECORD MODE The unit supports multi-event recording. You can configure each camera to record at a different resolution, quality, and image rate to capture motion-triggered video. You must configure the respective camera for motion recording before the unit will respond to a...

C4631M-A (8/10) 33 INSTANT MOTION RECORD MODE The unit allows you to manually start and stop the instant recording mode. You can configure each camera to record at a different resolution, quality, and image rate to capture instant recording video. The DX4104 allows you to configure the following ins...

34 C4631M-A (8/10) SCHEDULE MENU The scheduling feature allows you to create daily, weekly, and holiday schedules for each channel. Up to 10 different holiday schedules can be created. If a holiday schedule occurs on the same date as a weekday schedule, the holiday schedule will override the weekday...

C4631M-A (8/10) 35 COPYING SCHEDULES The DX4104 supports four methods for copying schedules: • Weekday (M to F): The schedule from the highlighted day is copied to the respective channels for every day of the week except Saturday and Sunday. • Weekend (Saturday and Sunday): The schedule from the hig...

36 C4631M-A (8/10) Copying By Channel 1. From the Schedule menu, click the source schedule day. 2. Click a source channel. Figure 25. Selecting a Source Channel 3. Click the “Ch copy” (channel copy) option. 4. Click each destination channel. Figure 26. Selecting the Destination Channels 5. Click OK....

C4631M-A (8/10) 37 4. Click OK. The on-screen keyboard appears. Figure 28. Naming a Holiday Schedule 5. Click the settings box to enter the schedule name. 6. Click OK. The schedule appears. 7. Create a recording schedule for each channel. Figure 29. Creating a Holiday Recording Schedule for Each Cha...

38 C4631M-A (8/10) 4. Edit the holiday recording schedule settings for a channel. Figure 31. Editing a Holiday Recording Schedule 5. Click Close. 6. Click OK. Deleting a Holiday Schedule 1. From the Schedule menu, click Holiday. 2. Click List. 3. Select a holiday recording schedule, and then click D...

C4631M-A (8/10) 39 DISPLAY MENU To access the Display menu options, click Display. OSD (ON-SCREEN DISPLAY) The DX4104 allows you to configure the following display settings for the unit: • Language: Sets the unit display language. The default is English (United States). You must log on with administ...

40 C4631M-A (8/10) LINKING MENU The Linking menu allows you to set up alarm inputs, motion inputs, and the relay output. NOTE: The prealarm and postalarm recording settings are configured in the normal recording option on the Camera menu. Refer to Normal Record Mode on page 30 for more information. ...

C4631M-A (8/10) 41 RELAY OUTPUT SETUP You can configure how the relay output is controlled: alarm acknowledge or post-alarm time. The relay out OFF setting does not control the actual alarm recording function. Turning off the relay output does not terminate the alarm recording mode. • Relay Off: – A...

42 C4631M-A (8/10) NETWORK MENU You must configure the DVR network settings to use the following features: • Client software application: Allows you to operate and administer up to sixteen DX4104 servers. The DX4104 server supports up to five simultaneous connections when using the client and Web cl...

C4631M-A (8/10) 43 DDNS SETUP The DDNS feature uses the services provided by No-IP ™ . Prior registration with No-IP to obtain a user name and password is required before configuring the DVR. The DDNS feature uses port 8245 provided by No-IP. If the DVR is installed in a network that has a firewall,...

44 C4631M-A (8/10) The SMTP server IP address, port number, user name, and password are optional settings. The DVR can send e-mail without using an SMTP server or MTA (message transfer agent). In certain cases, e-mail should be forwarded to a SMTP server. To set up the mail feature: 1. From the Netw...

C4631M-A (8/10) 45 SYSTEM MENU The system settings should be configured before the unit is put into service. Some of the settings affect how video data is stored and backed up . The settings can also affect how the unit is operated and administered from a remote client application. • Date/Time: Esta...

46 C4631M-A (8/10) NTP SETUP The unit’s internal time can be synchronized with an external time source using the Network Time Protocol (NTP) Date/Time confi guration option. • NTP: Sychronizes the DVR’s time. This feature must be set to ON before the NTP server is selected. NOTE: If the NTP option i...

C4631M-A (8/10) 47 USER ACCOUNT SETUP User accounts can be added, changed, or deleted. By default, both the user name and password for user number 01 are admin; only the password can be changed. The user ID (admin) and Level (Administrator) for user 01 cannot be changed. A user account consists of t...

48 C4631M-A (8/10) Changing a User 1. From the System menu, click User. The default is 01. Figure 33. Changing the Default Administrator Password 2. Click the Password box. 3. Type the current password and click OK. 4. Type the new password and click OK. The new password must contain 4 to 8 characte...

C4631M-A (8/10) 49 Deleting a User To delete a user: 1. From the System menu, click User. 2. Click the Number box to select an ID. 3. Click Delete. The user assigned to the selected ID is deleted. 4. Click Close. 5. Click OK. UPDATE SOFTWARE The update feature allows you to upgrade DVR software and ...

50 C4631M-A (8/10) Updating Over the Network To update over the network: 1. From the System menu, click Update. 2. Click the Selection box, and then select a setting. 3. Click the Method box, and then select NETWORK. 4. Click the Update Server box, and then type the update server IP address. 5. Clic...

C4631M-A (8/10) 51 • Format: Initializes all installed HDDs. The System Information dialog box lists the installed drives and their respective capacities. If you install a new drive, the system prompts you to format the drive. When you format the drive, all data on the drive is erased. • Overwrite: ...

52 C4631M-A (8/10) BACKUP SCHEDULE SETUP The backup feature allows you to perform an instant backup of recorded data. It also allows you to configure the system to perform an automatic backup of data on a scheduled basis. You must have administrator permissions for setting up and conducting backup p...

C4631M-A (8/10) 53 Instant Backup The instant backup feature allows you to manually back up data. The backup settings unique to the instant backup mode are as follows: • Schedule Start: Unavailable and is not used. • Time Range Date: Sets the date of the backup process. • Time Range Start: Sets the ...

C4631M-A (8/10) 57 Erasing and Formatting Media The erase and format features allow you to format media for use with the DVR. Although media can be formatted on a PC, Pelco recommends that the media be formatted on the DVR to ensure optimal equipment function. The DVR does not support a weekly or da...

58 C4631M-A (8/10) SYSTEM IR Remote ID The infrared (IR) ID feature allows you to transmit a unique IR Remote ID (01 to 09) from the remote control to one or more DVRs. Each DVR that is preconfigured with the transmitted ID can respond to and be operated by the remote control. DVRs with a different ...

C4631M-A (8/10) 59 Export/Import Configuration Settings NOTE: Resetting the DVR to its factory defaults deletes the customized settings. To save the customized settings, be sure to perform a configuration export before resetting the factory defaults. The export feature allows you to save the DVR con...

60 C4631M-A (8/10) Appendixes APPENDIX A: DX4104 FACTORY DEFAULTS NOTE: Resetting the DVR to factory defaults deletes the customized settings. To save the customized settings, be sure to perform a configuration export before resetting the DVR to the factory defaults. For information about exporting ...

64 C4631M-A (8/10) APPENDIX B: DX4104 OPERATION METHODS The manual describes how to use the mouse to operate and configure the unit. This appendix provides a quick tutorial for using the remote control and front panel controls to operate the unit. You can use any or a combination of all three method...

C4631M-A (8/10) 65 APPENDIX C: HARDWARE AND SOFTWARE UPGRADE POLICY Pelco’s representations regarding product features and performance are limited to those made in the specification sheet and product manuals at the time the product was manufactured. Pelco does not represent or warrant that any upgra...

66 C4631M-A (8/10) APPENDIX D: RECOVERING THE ADMINISTRATOR PASSWORD 1. On the left side of the unit, locate and note the manufacturer’s serial number. 2. In the toolbar, locate and note the current date. 3. Contact Pelco Product Support to receive the administrator password: 4. Enter the password p...

PRODUCT WARRANTY AND RETURN INFORMATION WARRANTY Pelco will repair or replace, without charge, any merchandise proved defective inmaterial or workmanship for a period of one year after the date of shipment. Exceptions to this warranty are as noted below: • Five years: – Fiber optic products– Unshiel...