Page 2 - The terms
Patton Electronics Company, Inc. 7622 Rickenbacker Drive Gaithersburg, MD 20879 USA Tel: +1 (301) 975-1000 Fax: +1 (301) 869-9293 Support: +1 (301) 975-1007 Web: www.patton.com E-mail: [email protected] Trademark Statement The terms SmartLink, SmartWare, and SmartView are trademarks of Patton Elect...
Page 3 - Summar y Table of Contents
3 Summar y Table of Contents 1 General information ...................................................................................................................................... 15 2 Installing the SmartLink SIP Phone .............................................................................
Page 4 - Table of Contents
4 Table of Contents Summary Table of Contents ........................................................................................................................... 3 Table of Contents .................................................................................................................
Page 5 - Using the configuration menu
5 SmartLink 4050 Series Getting Started Guide Time Format ..................................................................................................................................................30 Volume Adjustment ..............................................................................
Page 7 - Operating the VoIP SIP phone
7 SmartLink 4050 Series Getting Started Guide Phone Settings .......................................................................................................................................................49 Phone Setting ..........................................................................
Page 8 - Using the Phone Book
8 SmartLink 4050 Series Getting Started Guide Through Call History .....................................................................................................................................59 On Hold ............................................................................................
Page 9 - Voice Quality
9 SmartLink 4050 Series Getting Started Guide Voice Quality ........................................................................................................................................................74 Firmware Upgrade .......................................................................
Page 10 - List of Figures
10 List of Figures 3 SmartLink 4050/10 SIP Phone controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 4 SmartLink 4050/2 SIP Phone controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 11 - List of Tables
11 List of Tables 28 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 29 Summary of SL4050/10 key functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 12 - About this guide; Audience; before
12 About this guide This guide describes using the SmartLink 4050/10 10-Line VoIP SIP Telephone and SmartLink 4050/2 2-Line VoIP SIP Telephone. Audience This guide is intended for the following users: • Operators • Installers • Maintenance technicians Structure This guide contains the following chap...
Page 13 - Precautions; Warnings; Note; Safety when working with electricity
13 SmartLink 4050 Series Getting Started Guide Precautions Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. Warnings are intended to prevent safety hazards that could result in per- sonal injury. Cautions...
Page 14 - General observations; Typographical conventions used in this document; General conventions; Table 1. General conventions
14 SmartLink 4050 Series Getting Started Guide General observations • Clean the case with a soft slightly moist anti-static cloth • Place the unit on a flat surface and ensure free air circulation • Avoid exposing the unit to direct sunlight and other heat sources • Protect the unit from moisture, v...
Page 15 - Chapter 1; General information; Chapter contents; SmartLink 4050 Series SIP Phones overview
15 Chapter 1 General information Chapter contents SmartLink 4050 Series SIP Phones overview .........................................................................................................16 Overview of SL4050/10 key functions ...................................................................
Page 16 - Voice over IP (also known as; SmartLink documentation CD-ROM
SmartLink 4050 Series SIP Phones overview 16 SmartLink 4050 Series Getting Started Guide 1 • General information SmartLink 4050 Series SIP Phones overview Voice over IP (also known as Internet telephony ) is a technology that enables anyone to make a telephone call over the Internet. This is a quick...
Page 17 - Item
Overview of SL4050/10 key functions 17 SmartLink 4050 Series Getting Started Guide 1 • General information Overview of SL4050/10 key functions Figure 1. SmartLink 4050/10 SIP Phone controls and indicators Table 2. Summary of SL4050/10 key functions Item Description LCD Display Displays menu, time, c...
Page 19 - Overview of SL4050/2 key functions
Overview of SL4050/2 key functions 19 SmartLink 4050 Series Getting Started Guide 1 • General information Overview of SL4050/2 key functions Figure 2. SmartLink 4050/2 SIP Phone controls and indicators Table 3. Summary of SL4050/2 key functions Item Description LCD Display Displays menu, time, clock...
Page 21 - Chapter 2; Installing the SmartLink SIP Phone
21 Chapter 2 Installing the SmartLink SIP Phone Chapter contents Installing the VoIP SIP phone ...............................................................................................................................22 Setting up the VoIP SIP phone ................................................
Page 22 - Installing the VoIP SIP phone; figure 3; CAUTION
Installing the VoIP SIP phone 22 SmartLink 4050 Series Getting Started Guide 2 • Installing the SmartLink SIP Phone Installing the VoIP SIP phone Figure 3. Connecting the SL4050/10 SIP Phone The interconnecting cables shall be acceptable for external use and shall be rated for the proper application...
Page 23 - Figure 4. Connecting the SL4050/2 SIP Phone
Installing the VoIP SIP phone 23 SmartLink 4050 Series Getting Started Guide 2 • Installing the SmartLink SIP Phone Figure 4. Connecting the SL4050/2 SIP Phone Plug the power adapter barrel connector into the power connector on the SIP phone (see figure 3 on page 22 for SL4050/10 or figure 4 for SL4...
Page 24 - Setting up the VoIP SIP phone; Menu summary
Setting up the VoIP SIP phone 24 SmartLink 4050 Series Getting Started Guide 2 • Installing the SmartLink SIP Phone Setting up the VoIP SIP phone Menu summary Figure 5. Menu summary, page 1 of 2
Page 26 - Display Name; Use the numeric keypad to enter the display name; figure 1; Enter the ADSL ID
Setting up the VoIP SIP phone 26 SmartLink 4050 Series Getting Started Guide 2 • Installing the SmartLink SIP Phone Note You can stop the setup process at any time by pressing MENU + OK to save any changes and exit, or by pressing MENU + CANCEL to quit without saving. The phone will automatically ti...
Page 27 - DISABLE ADSL dialup
Setting up the VoIP SIP phone 27 SmartLink 4050 Series Getting Started Guide 2 • Installing the SmartLink SIP Phone DISABLE ADSL dialup 1. Press 2. Use to select DISABLE DHCP (Dynamic Host Configuration Protocol) DHCP allows the network administrator to distribute IP addresses when a computer is plu...
Page 28 - DNS Server IP; Use the numeric keypad to enter the DNS server IP address; SNTP Server IP; Use the numeric keypad to enter the SNTP server IP or URL address; Do Not Disturb; “Using the configuration menu”
Setting up the VoIP SIP phone 28 SmartLink 4050 Series Getting Started Guide 2 • Installing the SmartLink SIP Phone 5. Press . Use the numeric keypad to enter the router IP address DNS Server IP The domain name system (DNS) is the way that Internet domain names are located and translated into Inter-...
Page 29 - Anonymous Call
Setting up the VoIP SIP phone 29 SmartLink 4050 Series Getting Started Guide 2 • Installing the SmartLink SIP Phone CF (call forward) User Busy Forward all the incoming calls to another number when user is busy on the phone. 1. Press . 2. Use or to select ENABLE or DISABLE CF (call forward) No Answe...
Page 30 - MAC Address; The MAC address is displayed; Version; The firmware version is displayed; Language Selection
Setting up the VoIP SIP phone 30 SmartLink 4050 Series Getting Started Guide 2 • Installing the SmartLink SIP Phone MAC Address The MAC Address menu displays the MAC address which cannot be modified. 1. Press . 2. The MAC address is displayed Version The Version menu displays the firmware version. Y...
Page 31 - Volume Adjustment
Setting up the VoIP SIP phone 31 SmartLink 4050 Series Getting Started Guide 2 • Installing the SmartLink SIP Phone Volume Adjustment Ringer Volume While the handset is in place, press to increase the ringer volume or to decrease the ringer volume. Speaker Volume 1. While the handset is in place, pr...
Page 32 - Chapter 3
32 Chapter 3 Using the configuration menu Chapter contents Introduction ..........................................................................................................................................................35 Accessing the configuration menu .........................................
Page 35 - Introduction; Type in the IP address of the phone followed by:; OK
Introduction 35 SmartLink 4050 Series Getting Started Guide 3 • Using the configuration menu Introduction The configuration menu can be accessed using a web browser. Some advanced functions such as CF Uncondi-tional, CF User Busy and CF No Answer must be setup from the web browser. Accessing the con...
Page 36 - Web login setting; Figure 8. Main window; Configuration menu login name.
Web login setting 36 SmartLink 4050 Series Getting Started Guide 3 • Using the configuration menu Web login setting 1. Open a web browser (Internet Explorer, Netscape Navigator, or equivalent). 2. Type in the IP address of the phone followed by: 9999 (for example http://192.168.1.1:9999). The main w...
Page 37 - Remote Config Password; Management Settings—Restore Factory Setting; figure 9; Figure 9. Restore Factory Setting window; Restore Factory Setting; Restore; button to return all settings back to factory default settings.
Management Settings—Restore Factory Setting 37 SmartLink 4050 Series Getting Started Guide 3 • Using the configuration menu Remote Config Password Remote password to access the configuration menu from VoIP software. (You can download this software from your supplier’s website). Default password is 1...
Page 38 - Management Setting—Firmware update; FTP Server
Management Setting—Firmware update 38 SmartLink 4050 Series Getting Started Guide 3 • Using the configuration menu Management Setting—Firmware update Click on Management > Firmware update to display the Firmware update window (see figure 10 ). Note FTP server, login ID, login password, and firmwa...
Page 39 - Figure 11. Network Settings window; Network Setting—DHCP; nect to the Internet:; DHCP; —Select DHCP if you have cable Internet (see section; PPPoE; “DHCP; Static IP—; your ISP (see section; Figure 12. DHCP configuration window; DHCP Server
Network Setting—DHCP 39 SmartLink 4050 Series Getting Started Guide 3 • Using the configuration menu Figure 11. Network Settings window Network Setting—DHCP Click on Network Settings to display the configuration window (see figure 11 ). Select the method used to con- nect to the Internet: • DHCP —Se...
Page 40 - Figure 13. PPPoE configuration window; Submit; Restart
Network Setting—DHCP 40 SmartLink 4050 Series Getting Started Guide 3 • Using the configuration menu Saving your work When you finish configuring the settings, click the Submit button to save the changes. Otherwise, click the Reset button to cancel the changes. Figure 13. PPPoE configuration window ...
Page 41 - Figure 14. Static IP configuration window; Static IP
Network Setting—DHCP 41 SmartLink 4050 Series Getting Started Guide 3 • Using the configuration menu Figure 14. Static IP configuration window Static IP IP Address IP address assigned to you by your ISP. Router IP Router IP address. Subnet Mask Subnet mask address. DNS Server DNS server address prov...
Page 42 - Figure 15. SIP Settings window; SIP Settings; Click on SIP Settings to display the configuration window (see
SIP Settings 42 SmartLink 4050 Series Getting Started Guide 3 • Using the configuration menu Figure 15. SIP Settings window SIP Settings Click on SIP Settings to display the configuration window (see figure 15 ). Session initiation protocol (SIP) is the most popular VoIP standard. It enables two or ...
Page 43 - Outbound Proxy Server
SIP Settings 43 SmartLink 4050 Series Getting Started Guide 3 • Using the configuration menu Authentication Expire Time The time that the phone waits to connect to the SIP server after the user dialed a number. If still not con-nected, the phone will disconnect and redial. Outbound Proxy Server Outb...
Page 44 - Saving your work; button to save the changes. Otherwise, click the; Reset; button to cancel the changes.; Figure 16. SIP Account Settings window; SIP Account Settings; Default Account
SIP Account Settings 44 SmartLink 4050 Series Getting Started Guide 3 • Using the configuration menu Saving your work When you finish configuring the settings, click the Submit button to save the changes. Otherwise, click the Reset button to cancel the changes. Figure 16. SIP Account Settings window...
Page 46 - STUN Server Setting
STUN & UPnP Settings 46 SmartLink 4050 Series Getting Started Guide 3 • Using the configuration menu Figure 17. STUN & UPnP Settings STUN & UPnP Settings Click on STUN & UPnP Settings to display the configuration window (see figure 17 ). STUN Server Setting STUN Simple traversal of u...
Page 47 - Figure 18. Voice Setting and QoS; Voice Settings; Voice Setting
Voice Settings 47 SmartLink 4050 Series Getting Started Guide 3 • Using the configuration menu Figure 18. Voice Setting and QoS Voice Settings Click on Voice Setting and QoS to display the configuration window (see figure 18 ). Voice Setting Codec Voice Compression Algorithm priority settings. Selec...
Page 48 - QoS; Enable; VLAN Priority
Voice Settings 48 SmartLink 4050 Series Getting Started Guide 3 • Using the configuration menu QoS Voice TOS Sets the type of service for this Internet datagram. VLAN Enable or Disable virtual LAN. VLAN Priority Set the virtual LAN priority. VLAN ID Virtual LAN ID. Saving your work When you finish c...
Page 49 - Figure 19. Phone Settings window; Phone Settings; Phone Setting
Phone Settings 49 SmartLink 4050 Series Getting Started Guide 3 • Using the configuration menu Figure 19. Phone Settings window Phone Settings Click on Phone Settings to display the configuration window (see figure 19 ). You can only enable or disable call forwarding from the SIP phone MENU key. Wit...
Page 50 - “Timer”
Phone Settings 50 SmartLink 4050 Series Getting Started Guide 3 • Using the configuration menu Call Waiting Click to Enable or Disable call waiting. Anonymous Call Select how much information about the SIP phone user will be sent to the called party’s phone: • Disable —If Disable is selected, full U...
Page 51 - Auto Speaker Off; Figure 20. Call Tracing Log window; Call Tracing Log; Click on Call Tracing Log to display the configuration window (see
Call Tracing Log 51 SmartLink 4050 Series Getting Started Guide 3 • Using the configuration menu Auto Speaker Off The time interval that the speaker phone is on before turning off automatically (due to inactivity). Saving your work When you finish configuring the settings, click the Submit button to...
Page 52 - Figure 21. Phone Book window; Phone Book; New; Phone Book Setting
Phone Book 52 SmartLink 4050 Series Getting Started Guide 3 • Using the configuration menu Figure 21. Phone Book window Phone Book Click on Phone Book to display the configuration window (see figure 21 ). The Phone Book window enables users to add, modify, or delete phone numbers: • To add a name, t...
Page 53 - Figure 22. Speed Dial window; Speed Dial; “Speed Dialing”; Update
Speed Dial 53 SmartLink 4050 Series Getting Started Guide 3 • Using the configuration menu Figure 22. Speed Dial window Speed Dial Click on Speed Dial to display the configuration window (see figure 22 ). Speed dial numbers can be accessed from the IP phone. Refer to section “Speed Dialing” on page ...
Page 54 - Figure 23. Line Key Settings window; Line Key Settings; on page 60 for; Line; or
Line Key Settings 54 SmartLink 4050 Series Getting Started Guide 3 • Using the configuration menu Figure 23. Line Key Settings window Line Key Settings Click on Line Key Settings to display the configuration window (see figure 23 ). Line Key Settings enable the user to customize line keys as a line ...
Page 55 - Figure 24. Documentation link; Click the; Documentation; ) to download and display the SmartLink 4050 Series Getting
Documentation 55 SmartLink 4050 Series Getting Started Guide 3 • Using the configuration menu Saving your work When you finish configuring the settings, click the Submit button to save the changes. Otherwise, click the Reset button to cancel the changes. Documentation Figure 24. Documentation link C...
Page 56 - Figure 25. Restart System window; Restart System; button so all modifications will take effect.
Restart System 56 SmartLink 4050 Series Getting Started Guide 3 • Using the configuration menu Figure 25. Restart System window Restart System Click on Restart System. The message Press [Restore] Button, IP Phone system will reboot! displays (see figure 25 ). Click the Restart button so all modifica...
Page 57 - Chapter 4
57 Chapter 4 Operating the VoIP SIP phone Chapter contents Dialing an IP address .............................................................................................................................................58 Dialing a SIP number .........................................................
Page 58 - Dialing an IP address; Speed Dialing
Dialing an IP address 58 SmartLink 4050 Series Getting Started Guide 4 • Operating the VoIP SIP phone Dialing an IP address 1. Lift the handset or press the SPEAKER button. 2. Dial an IP address. For example, to dial 192.168.0.1 press 3. Press OK or wait until the timer expires to dial. Dialing a SI...
Page 59 - Mute; Call Transfer; Last Dialed Number
Mute 59 SmartLink 4050 Series Getting Started Guide 4 • Operating the VoIP SIP phone Mute Note While mute is activated, sounds the caller makes can be heard through your speaker but sound from your side will not be heard by the caller. While having a conversation, press the Mute button. To resume th...
Page 60 - On Hold; Hold; Call Forwarding; “Call forwarding”; Press the flashing local multiline key; Three-Way Conferencing; person A
On Hold 60 SmartLink 4050 Series Getting Started Guide 4 • Operating the VoIP SIP phone On Hold While having a conversation, press the Hold button. To resume the conversation, press Hold again. Call Forwarding Refer to sections “Call forwarding” on page 28 and “Call Forward” on page 50 to set up cal...
Page 61 - Person B; picks up the phone, press 3-way conference key
Three-Way Conferencing 61 SmartLink 4050 Series Getting Started Guide 4 • Operating the VoIP SIP phone 4. When Person B picks up the phone, press 3-way conference key to begin the 3-way conference.
Page 62 - Chapter 5; Dialing from the Phone Book
62 Chapter 5 Using the Phone Book Chapter contents Dialing from the Phone Book ................................................................................................................................63 Storing a number ............................................................................
Page 63 - Press and hold the; Editing a Phone Book listing; Select Edit and press; Use the numeric keypad to type a new name, then press
Dialing from the Phone Book 63 SmartLink 4050 Series Getting Started Guide 5 • Using the Phone Book Dialing from the Phone Book 1. Press the PHONE BOOK button to access the phone book. 2. Press the down button to scroll down the list until the desired name is displayed on the screen. 3. Press OK to ...
Page 64 - Deleting a Phone Book listing; button to access the phone book.; Select Delete and press; to delete the listing.; to save the change to the Phone Book.
Deleting a Phone Book listing 64 SmartLink 4050 Series Getting Started Guide 5 • Using the Phone Book Deleting a Phone Book listing 1. Press the PHONE BOOK button to access the phone book. 2. Press the down button to scroll down the list until the name you want to delete is selected. 3. Press the PH...
Page 65 - Chapter 6; Troubleshooting
65 Chapter 6 Troubleshooting Chapter contents Introduction ..........................................................................................................................................................66
Page 66 - Symptom
Introduction 66 SmartLink 4050 Series Getting Started Guide 6 • Troubleshooting Introduction The following troubleshooting information can be used to help solve most common problems. Symptom Recommended action No dial tone Do the following: • Check to see if there are any loose connections. • Verify...
Page 67 - Chapter 7; Contacting Patton for assistance
67 Chapter 7 Contacting Patton for assistance Chapter contents Introduction ..........................................................................................................................................................68 Contact information ..................................................
Page 68 - “Contact information”; Contact information; Patton support headquarters in the USA; Warranty Service and Returned Merchandise Authorizations (RMAs)
Introduction 68 SmartLink 4050 Series Getting Started Guide 7 • Contacting Patton for assistance Introduction This chapter contains the following information: • “Contact information” —describes how to contact Patton technical support for assistance. • “Warranty Service and Returned Merchandise Autho...
Page 69 - Warranty coverage
Warranty Service and Returned Merchandise Authorizations (RMAs) 69 SmartLink 4050 Series Getting Started Guide 7 • Contacting Patton for assistance Warranty coverage Our products are under warranty to be free from defects, and we will, at our option, repair or replace the prod-uct should it fail wit...
Page 70 - Appendix A; Compliance information; Compliance
70 Appendix A Compliance information Chapter contents Compliance ...........................................................................................................................................................71 EMC Compliance: ................................................................
Page 71 - Safety Compliance; FCC Warning; CE
Compliance 71 SmartLink 4050 Series Getting Started Guide A • Compliance information Compliance EMC Compliance: FCC Part 15, Class B EN55022, Class B EN55024 Safety Compliance EN60950-1 FCC Warning This equipment has been tested and found to comply with the limits for a Class B digital device, pursu...
Page 72 - Appendix B; Specifications
72 Appendix B Specifications Chapter contents Protocol .................................................................................................................................................................73 Network Interface ..................................................................
Page 75 - Configuration; Key & LCD configuration
TCP/IP 75 SmartLink 4050 Series Getting Started Guide B • Specifications TCP/IP IP/TCP/UDP/DHCP/RTP/RTCP ICMP/HTTP/SNTP/TFTP/DNS Configuration Key & LCD configuration Web browser configuration Auto/manual provisioning system