Page 2 - The terms
Patton Electronics Company, Inc. 7622 Rickenbacker Drive Gaithersburg, MD 20879 USA Tel: +1 (301) 975-1000 Fax: +1 (301) 869-9293 Support: +1 (301) 975-1007 Web: www.patton.com E-mail: [email protected] Trademark Statement The terms SmartLink, SmartLink, SmartWare, and SmartView are trademarks of P...
Page 3 - Summar y Table of Contents
3 Summar y Table of Contents 1 General information ...................................................................................................................................... 20 2 SmartLink installation .........................................................................................
Page 4 - Table of Contents
4 Table of Contents Summary Table of Contents ........................................................................................................................... 3 Table of Contents .................................................................................................................
Page 6 - Network—LAN
6 SmartLink 4020 Getting Started Guide Table of Contents Select Tunnel to view/modify .........................................................................................................................38 Enable tunnel 1 .............................................................................
Page 7 - Telephony
7 SmartLink 4020 Getting Started Guide Table of Contents De-Militarized Zone .......................................................................................................................................45 Saving your work .......................................................................
Page 9 - System
9 SmartLink 4020 Getting Started Guide Table of Contents Ring #1–8 Caller .......................................................................................................................................61 HTTP Digest Setting .......................................................................
Page 11 - Documentation
11 SmartLink 4020 Getting Started Guide Table of Contents Caller Conn Polarity .................................................................................................................................76 Saving your work ...........................................................................
Page 12 - Dial plans
12 SmartLink 4020 Getting Started Guide Table of Contents Fax and Modem Support .......................................................................................................................................89 Voice Services/Features .............................................................
Page 13 - List of Figures
13 List of Figures 1 SmartLink 4020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 2 SmartLink 4020 installation diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 15 - List of Tables
15 List of Tables 1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 2 Calling features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 16 - About this guide; Audience; before
16 About this guide This guide describes using the SmartLink 4020 router. Audience This guide is intended for the following users: • Operators • Installers • Maintenance technicians Structure This guide contains the following chapters and appendices: • Chapter 1 on page 20 provides information about...
Page 17 - Precautions; Warnings; Note; Safety when working with electricity
17 SmartLink 4020 Getting Started Guide About this guide Precautions Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. Warnings are intended to prevent safety hazards that could result in per- sonal injury...
Page 18 - General observations; Clean the case with a soft slightly moist anti-static cloth; Typographical conventions used in this document; General conventions; Table 1. General conventions; Convention; Garamond blue type; WARNING
18 SmartLink 4020 Getting Started Guide About this guide General observations • Clean the case with a soft slightly moist anti-static cloth • Place the unit on a flat surface and ensure free air circulation • Avoid exposing the unit to direct sunlight and other heat sources • Protect the unit from m...
Page 20 - Chapter 1; General information; Chapter contents
20 Chapter 1 General information Chapter contents SmartLink 4020 overview ......................................................................................................................................20
Page 21 - The SmartLink VoIP SoHo Router (see
SmartLink 4020 overview 21 SmartLink 4020 Getting Started Guide 1 • General information SmartLink 4020 overview The SmartLink VoIP SoHo Router (see figure 1 ) provides transparent connectivity for analog phones and faxes to the world of Internet voice. Connecting to any analog phone, fax or PBX, the...
Page 22 - Chapter 2; SmartLink installation; Installing the router
22 Chapter 2 SmartLink installation Chapter contents Installing the router ...............................................................................................................................................22 Connecting the SmartLink to the network ..........................................
Page 23 - installation diagram; Plug in the telephone or telephones (see
Installing the router 23 SmartLink 4020 Getting Started Guide 2 • SmartLink installation Installing the router Do the following: Figure 2. SmartLink 4020 installation diagram Note For proper ventilation, leave at least 2 inches (5 cm) of clearance at the sides, front, and rear of the unit. Place the...
Page 24 - Figure 3. Router front panel LEDs; Connect to the Internet service provider.; CAUTION
Installing the router 24 SmartLink 4020 Getting Started Guide 2 • SmartLink installation Note The SmartLink has automatic MDX (auto-crossover) detection and configu-ration on all Ethernet ports. Any of the ports can be connected to a host or hub/switch with a straight-through wired cable. Note Follo...
Page 25 - Connecting the SmartLink to the network
Connecting the SmartLink to the network 25 SmartLink 4020 Getting Started Guide 2 • SmartLink installation Connecting the SmartLink to the network You can check the connection with the ping command from the SmartLink to another host on the network. 172.16.1.99(if-ip)[eth0]#ping <IP Address of the...
Page 26 - Chapter 3; Home
26 Chapter 3 Home Chapter contents System information ...............................................................................................................................................26 System Uptime .........................................................................................
Page 27 - System information; Figure 4. SmartLink VoIP download and configuration Home page; The IP address of your LAN.
System information 27 SmartLink 4020 Getting Started Guide 3 • Home System information Figure 4. SmartLink VoIP download and configuration Home page System Uptime Shows how long the SmartLink has been operating since the last time it was reset. LAN IP Address The IP address of your LAN. MAC address ...
Page 28 - System Status; Total number of VoIP RTP bytes sent
System Status 28 SmartLink 4020 Getting Started Guide 3 • Home System Status SIP Messages Sent Total number of VoIP SIP messages sent (including retransmissions) SIP Messages Received Total number of VoIP SIP messages received (including retransmissions) SIP Bytes Sent Total number of bytes of VoIP ...
Page 29 - Chapter 4; Network—WAN
29 Chapter 4 Network—WAN Chapter contents Status .....................................................................................................................................................................30 Interface Status .....................................................................
Page 31 - Status; Interface Status; Figure 5. Internet Status window; Yes indicates the WAN interface is enabled and ready to be used.; Network Settings; These are the details of your WAN network settings.
Status 31 SmartLink 4020 Getting Started Guide 4 • Network—WAN Status Interface Status Figure 5. Internet Status window Enabled Yes indicates the WAN interface is enabled and ready to be used. Service Either Routed or Bridged, displays the level of your WAN interface’s connection. Protocol Indicates...
Page 32 - Settings
Settings 32 SmartLink 4020 Getting Started Guide 4 • Network—WAN Subnet Mask The subnet mask is 32-bit number that filters a destination IP address to determine to which subnet it belongs. For example, a subnet mask of 255.255.0.0 for a network ID of 192.5.0.0 tells the switch to accept traffic des-...
Page 33 - Internet Configuration; Figure 6. Internet Configuration section of the Settings window; Device Operating Mode
Settings 33 SmartLink 4020 Getting Started Guide 4 • Network—WAN Internet Configuration Figure 6. Internet Configuration section of the Settings window Device Operating Mode Choose Router or Bridged depending on your operation. Obtain WAN configuration dynamically Select this option if appropriate. ...
Page 34 - WAN PPPoE Configuration; Figure 7. WAN PPPoE Configuration section of the Settings window; Enable PPPoE; Service Name. PPPoE Service name
Settings 34 SmartLink 4020 Getting Started Guide 4 • Network—WAN WAN PPPoE Configuration Figure 7. WAN PPPoE Configuration section of the Settings window Enable PPPoE Select Yes to enable PPPoE or No to disable PPPoE. Authentication Enter the username and password provided by your ISP. Settings Idle...
Page 35 - MAC Spoofing Configuration; Figure 9. MTU section of the Settings window; The size limit (bytes) of the packet for all outgoing packets.; Internet VLAN Configuration; Internet VLAN Tag
Settings 35 SmartLink 4020 Getting Started Guide 4 • Network—WAN MAC Spoofing Configuration Figure 8. MAC Spoofing Configuration section of the Settings window WAN MAC Address (Spoofed) Only available when the unit is under the router mode. The spoofed MAC address to be used by the device’s WAN inte...
Page 36 - Saving your work; Save Internet Settings; figure 8; Figure 11. QoS window; Enable Voice QoS; Save Settings
QoS (Quality of Service) 36 SmartLink 4020 Getting Started Guide 4 • Network—WAN Saving your work When you are finished configuring the VLAN settings, click the Save Internet Settings button (see figure 8 on page 35) to save all changes. QoS (Quality of Service) Figure 11. QoS window Enable Voice Qo...
Page 37 - or leave the setting empty.; Save ToS/DiffServ Settings; button to save
ToS/DiffServ 37 SmartLink 4020 Getting Started Guide 4 • Network—WAN ToS/DiffServ This sub-page is used to configure the Type-of-Service/Diffserv byte values which are to be used in the IP header of all transmitted SIP signaling packets and RTP packets. The ToS/DiffServ byte values are entered as tw...
Page 38 - IPSec Configuration; Figure 13. IPSec Configuration window; Select Tunnel to view/modify; Enable/disable tunnel 1 IP sec; Remote IP Address range; Start and end of remote IP address range.; Remote security gateway; Remote security gateway IP address; Security Mode; Outbound AH security parameter index number.
IPSec Configuration 38 SmartLink 4020 Getting Started Guide 4 • Network—WAN IPSec Configuration This page allows configuration of the device’s IPSec (IP security) settings. Figure 13. IPSec Configuration window Select Tunnel to view/modify Select the desired tunnel from the pop-up menu. The followin...
Page 40 - Hex number up to 40 nibbles; When you are finished configuring tunnel settings, click the; Save Tunnel Settings; button to save the changes.
IPSec Configuration 40 SmartLink 4020 Getting Started Guide 4 • Network—WAN Inbound ESP Authentication Key (HEX) Hex number up to 40 nibbles Saving your work When you are finished configuring tunnel settings, click the Save Tunnel Settings button to save the changes.
Page 41 - Chapter 5
41 Chapter 5 Network—LAN Chapter contents Settings ..................................................................................................................................................................41 Network Settings ......................................................................
Page 42 - Figure 14. Network Settings window; Enter the IP address and subnet mask of your LAN network.; When you are finished, click the; DHCP; Figure 15. DHCP Server Configuration window
Settings 42 SmartLink 4020 Getting Started Guide 5 • Network—LAN Settings Figure 14. Network Settings window Network Settings Enter the IP address and subnet mask of your LAN network. Saving your work When you are finished, click the Save Settings button to save the changes. DHCP These configuration...
Page 43 - Server Settings; Select Yes to enable or No disable DHCP.; Client Network Information; Domain Name; Static Address Assignment; Add; Viewing the DCHP Client Table; Click the; View DHCP Table; button to display the DHCP Client Table (see; Figure 16. DHCP Client Table window; When you are finished configuring DHCP server settings, click the; Save DHCP Settings
DHCP 43 SmartLink 4020 Getting Started Guide 5 • Network—LAN Server Settings Select Yes to enable or No disable DHCP. Client IP Address Range Minimum and Maximum limit on the DHCP IP address pool Client Network Information Domain Name LAN domain name provided to DHCP clients during the DHCP OFFER pr...
Page 44 - Routing; These configuration parameters are for the internal router.; Figure 17. Router Configuration window; Dynamic Routing; View Routing Table; button to display the Routing Table (see; Figure 18. Routing Table window; When you are finished configuring Router settings, click the; Save Router Settings; on
Routing 44 SmartLink 4020 Getting Started Guide 5 • Network—LAN Routing These configuration parameters are for the internal router. Figure 17. Router Configuration window Dynamic Routing Whether or not dynamic routing on the interfaces is enabled/disabled. Static Routing Under Static Routing, you ca...
Page 45 - Port Forwarding; Figure 19. Port Forwarding Configuration window; Reserved Ports; Specifies reserved ports that cannot be forwarded to the LAN.; Port Forwarding to LAN; Save NAPT Settings
Port Forwarding 45 SmartLink 4020 Getting Started Guide 5 • Network—LAN Port Forwarding Figure 19. Port Forwarding Configuration window Reserved Ports Specifies reserved ports that cannot be forwarded to the LAN. Port Forwarding to LAN In this section, you enter the specifications, which you will be...
Page 46 - IP Filtering; Figure 20. IP Filtering window; Filter IP Range; When you are finished configuring settings, click the; Service Access; Figure 21. Service Access window; HTTP
IP Filtering 46 SmartLink 4020 Getting Started Guide 5 • Network—LAN IP Filtering Figure 20. IP Filtering window Filter IP Range A computer having an IP address that falls within the specified IP address range will not be allowed to access the Internet. Saving your work When you are finished configu...
Page 47 - Ping Reply; Save Service Access Settings
Service Access 47 SmartLink 4020 Getting Started Guide 5 • Network—LAN Ping Reply Enable/disable PING echo. Saving your work When you are finished configuring settings, click the Save Service Access Settings button to save the changes.
Page 48 - Chapter 6
48 Chapter 6 Telephony Chapter contents VoIP Status ...........................................................................................................................................................50 VoIP Server Registration Status .............................................................
Page 50 - Speed Dial 1–8 Phone Number/IP Dialing
50 SmartLink 4020 Getting Started Guide 6 • Telephony Speed Dial 1–8 Phone Number/IP Dialing ...............................................................................................61 Line 2 Speed Dial Settings .....................................................................................
Page 51 - VoIP Status; Figure 22. VoIP Status window; VoIP Server Registration Status; Current Server; Phone Line Status; SIP
VoIP Status 51 SmartLink 4020 Getting Started Guide 6 • Telephony VoIP Status Figure 22. VoIP Status window VoIP Server Registration Status Current Server Shows the current VoIP server. Domain The VoIP domain name is the domain name that is hosting the VoIP server.. Base RTP Port Displays the base R...
Page 52 - After configuring the sections, click the; Save SIP Settings; on page 55) to save the new configuration.; SIP Configuration; Figure 23. SIP Configuration section of the SIP window; SIP Server Settings; Dial Plan. Refer to appendix
SIP 52 SmartLink 4020 Getting Started Guide 6 • Telephony Note After configuring the sections, click the Save SIP Settings button (see figure 28 on page 55) to save the new configuration. SIP Configuration Figure 23. SIP Configuration section of the SIP window SIP Server Settings The SmartLink 4020 ...
Page 53 - SIP Extensions; Figure 24. SIP Extensions section of the SIP window; Support PRACK method; RTP Telephone Event Configuration
SIP 53 SmartLink 4020 Getting Started Guide 6 • Telephony SIP Extensions Figure 24. SIP Extensions section of the SIP window Support PRACK method Select to enable SIP PRACK support. Encode SIP URI with user parameter Select to encode user=phone parameter in SIP URI. Send INVITE with Timer header Sel...
Page 54 - VoIP VLAN Configuration; Figure 26. VoIP VLAN Configuration section of the SIP window; SIP Parameters; Figure 27. SIP Parameters section of the SIP window; Hook Flash MIME Type
SIP 54 SmartLink 4020 Getting Started Guide 6 • Telephony VoIP VLAN Configuration This sub-page allows configuration of specific VLAN tags that are to be applied to all SIP signalling and RTP packets used for VoIP calls. These VLAN settings will override any general VLAN settings applied to the inte...
Page 55 - NAT Traversal; Figure 28. NAT Traversal section of the SIP window; Select this if you will not be using NAT traversal methods.; When you are finished configuring SIP settings, click the
SIP 55 SmartLink 4020 Getting Started Guide 6 • Telephony NAT Traversal Figure 28. NAT Traversal section of the SIP window Outbound Proxy IP Type the outbound proxy IP address provided by your service provider. Outbound Proxy Port Type the outbound proxy IP port number provided by your service provi...
Page 56 - Audio/CODEC Configuration; Figure 29. Audio/CODEC Configuration window; CODECS; Selected column: Check the codecs that are acceptable to use; Packetization; Configure the packet sending increments.; Jitter Buffer; Configure the timing of the voice buffering:; When you are finished configuring CODEC settings, click the; Save CODECS Configuration
Audio/CODEC Configuration 56 SmartLink 4020 Getting Started Guide 6 • Telephony Audio/CODEC Configuration Figure 29. Audio/CODEC Configuration window CODECS • Selected column: Check the codecs that are acceptable to use • Silence Suppression column: Configure as appropriate • Preferred-Codec column:...
Page 57 - User Information; Figure 30. User Information section of Phone 1 or Phone 2 window; Phone Number
Phone 1 & Phone 2 57 SmartLink 4020 Getting Started Guide 6 • Telephony Phone 1 & Phone 2 The Phone 1 and Phone 2 windows contains the following sections: • User Information (see figure 30 ) • Supplementary Service Settings (see figure 31 on page 58) • Dial Out Type (see figure 32 on page 60...
Page 58 - Specify the signaling port.; Supplementary Service Settings; “Supplementary Service Keys”
Phone 1 & Phone 2 58 SmartLink 4020 Getting Started Guide 6 • Telephony Port Specify the signaling port. CallerID Name Input the caller ID name. Password Input the password. Supplementary Service Settings These settings enable or disable each of following calling features. Most features can also...
Page 60 - Figure 32. Dial Out Type section of Phone 1 or Phone 2 window; Dial Out Type; Call Forward Settings; Cfwd All Dest
Phone 1 & Phone 2 60 SmartLink 4020 Getting Started Guide 6 • Telephony Dial Out Type Figure 32. Dial Out Type section of Phone 1 or Phone 2 window Dial Out Type This syntax allows for the implementation of Hot-Line and Warm-Line services. To achieve this, one sequence in the plan must start wit...
Page 61 - Selective Call Forward Settings; Up to 8 incoming calls can be selected for call forwarding.; Incoming Call Block; Figure 35. Incoming Call Block section of Phone 1 or Phone 2 window; Block Caller ID; Distinctive Ring Settings; Up to 8 callers can be assigned a specific ring tone.; HTTP Digest Setting
Phone 1 & Phone 2 61 SmartLink 4020 Getting Started Guide 6 • Telephony Selective Call Forward Settings Figure 34. Selective Call Forward Settings section of Phone 1 or Phone 2 window Incoming caller #1–8 Up to 8 incoming calls can be selected for call forwarding. Forward destination #1–8 Up to ...
Page 62 - Figure 37. HTTP Digest Setting section of Phone 1 or Phone 2 window; Save; Speed Dial; Figure 38. Speed Dial window; Line 1 Speed Dial Settings; Speed Dial Serv
Speed Dial 62 SmartLink 4020 Getting Started Guide 6 • Telephony Figure 37. HTTP Digest Setting section of Phone 1 or Phone 2 window Saving your work When you are finished configuring settings, click the Save button (see figure 37 ) to save the changes. Speed Dial Figure 38. Speed Dial window Line 1...
Page 63 - Line 2 Speed Dial Settings
Speed Dial 63 SmartLink 4020 Getting Started Guide 6 • Telephony Line 2 Speed Dial Settings Speed Dial Serv Enable Speed Dial Service. Speed Dial 1–8 Phone Number/IP Dialing Target 1–8 phone number (or URL) assigned to speed dial. Saving your work When you are finished configuring settings, click th...
Page 64 - Chapter 7
64 Chapter 7 System Chapter contents Set Security Password ............................................................................................................................................66 Web Page Protect ....................................................................................
Page 67 - Set Security Password; Figure 39. Set Security Password window; Web Page Protect; Enable or disable web access protection.; New Root Password; Type the password for administrator.; New User Password; Type the password for User.; Confirm new password; When you are finished configuring security settings, click the
Set Security Password 67 SmartLink 4020 Getting Started Guide 7 • System Set Security Password Figure 39. Set Security Password window Web Page Protect Enable or disable web access protection. New Root Password Type the password for administrator. New User Password Type the password for User. Confir...
Page 68 - Configuration; Figure 40. Configuration window; Logging; Enable or disable system logging.
Configuration 68 SmartLink 4020 Getting Started Guide 7 • System Configuration Figure 40. Configuration window Logging Enable Syslog Enable or disable system logging. Syslog Server Specify the syslog server IP address. This feature specifies the server for logging IAD system information and critical...
Page 69 - Manual Upgrade; For both; and; TFTP; Figure 41. Manual Upgrade window; Auto Upgrade; Figure 42. AutoUpgrade window; Enable Auto Upgrade
Manual Upgrade 69 SmartLink 4020 Getting Started Guide 7 • System Manual Upgrade For both HTTP and TFTP methods, the device will reboot itself into the downloader mode if the main appli- cation is executing, and proceed with the ROM file download and permanent write of the application to the device’...
Page 70 - Auto Upgrade Protocol; Localization; Call Progress Tones; Figure 43. Call Progress Tones section of Localization window
Localization 70 SmartLink 4020 Getting Started Guide 7 • System Auto Upgrade Protocol Select the protocol for auto upgrade Upgrade Server Specify the auto upgrade server IP address Auto Upgrade URL Specify the auto upgrade server by URL. This field is dependent on the auto upgrade service package in...
Page 71 - Played when prompting the user to enter a phone number.; Distinctive Ring Setting 1–8; Specify up to 8 sets of distinctive ring cadence (refer the; Appendix 2
Localization 71 SmartLink 4020 Getting Started Guide 7 • System Dial Tone Played when prompting the user to enter a phone number. Prompt Tone Played when prompting the user to enter a call forward phone number. Confirm Tone This should be a brief tone to notify the user that the last input value has...
Page 72 - Supplementary Service Keys; Specified after the activation key.
Localization 72 SmartLink 4020 Getting Started Guide 7 • System Supplementary Service Keys Note Following function key must be start by ‘*’,’#’ character, or f(flash hook) and follow a 1 or 2 numeric digit(s). Figure 45. Supplementary Service Keys section of Localization Window Cfwd All Serv Act Key...
Page 74 - Control Timer Values; Figure 46. Control Timer Values section of Localization window
Localization 74 SmartLink 4020 Getting Started Guide 7 • System Conference Keys Conference function key. Conference Drop Keys Drop conference call function key. Transfer Keys Call Transfer function key. Control Timer Values Figure 46. Control Timer Values section of Localization window Hook Flash Ti...
Page 75 - Ring Setting; Figure 47. Ring Setting section of Localization window; Miscellaneous; Figure 48. Miscellaneous section of Localization window
Localization 75 SmartLink 4020 Getting Started Guide 7 • System Ring Setting Figure 47. Ring Setting section of Localization window Ring Waveform Specify the ring tone waveform. Ring Frequency Specify the ring tone frequency. Ring Voltage Specify the ring tone voltage. Miscellaneous Choose the corre...
Page 76 - FXS Port Polarity Configuration; Figure 49. FXS Port Polarity section of Localization window; Idle Polarity; SNMP Configuration; Figure 50. SNMP Configuration window; SNMP Trap Configuration; IP address
SNMP Configuration 76 SmartLink 4020 Getting Started Guide 7 • System FXS Port Polarity Configuration Figure 49. FXS Port Polarity section of Localization window Idle Polarity Polarity before call connected. Caller Conn Polarity Polarity after outbound call connected. Saving your work When you are f...
Page 77 - SNMP Community Configuration; Read Community; SNMP System Configuration; System Description; Save SNMP Settings
SNMP Configuration 77 SmartLink 4020 Getting Started Guide 7 • System SNMP Community Configuration Read Community The community name used by the SNMP manager when reading SNMP data items from a client MIB. The default value is public. Write Community The community name used by the SNMP manager when ...
Page 78 - Reload; Figure 51. Reset window
Reload 78 SmartLink 4020 Getting Started Guide 7 • System Reload Figure 51. Reset window Chose the Reset and execute Main Application option, for execution of the main application which you have configure, once you reset the system. Chose the Reset and execute Downloader Application option, to being...
Page 79 - Chapter 8; Introduction
79 Chapter 8 Documentation Chapter contents Introduction ..........................................................................................................................................................79
Page 80 - Clicking the; ) connects to the Patton website to display the most current ver-; Figure 52. Documentation link
Introduction 80 SmartLink 4020 Getting Started Guide 8 • Documentation Introduction Clicking the Documentation link (see figure 52 ) connects to the Patton website to display the most current ver- sion of the SmartLink 4020 Getting Started Guide in portable document format (PDF). Figure 52. Document...
Page 81 - Chapter 9; Logout
81 Chapter 9 Logout Chapter contents Introduction ..........................................................................................................................................................81
Page 82 - ) exits you from the SmartLink management utility and returns you; Figure 53. Logout window
Introduction 82 SmartLink 4020 Getting Started Guide 9 • Logout Introduction Clicking the Logout button (see figure 53 ) exits you from the SmartLink management utility and returns you to the password verification page (see figure 54 ). Figure 53. Logout window Figure 54. Password verification page
Page 83 - Contacting Patton for assistance
83 Chapter 10 Contacting Patton for assistance Chapter contents Introduction ..........................................................................................................................................................83 Contact information .................................................
Page 84 - “Contact information”; Contact information; Patton support headquarters in the USA; Warranty Service and Returned Merchandise Authorizations (RMAs); Warranty coverage
Introduction 84 SmartLink 4020 Getting Started Guide 10 • Contacting Patton for assistance Introduction This chapter contains the following information: • “Contact information” —describes how to contact Patton technical support for assistance. • “Warranty Service and Returned Merchandise Authorizati...
Page 85 - Returns for credit; RMA numbers; Shipping instructions
Warranty Service and Returned Merchandise Authorizations (RMAs) 85 SmartLink 4020 Getting Started Guide 10 • Contacting Patton for assistance Out-of-warranty service Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no longer under warranty. Our ...
Page 86 - Appendix A; Compliance information; FCC Warning
86 Appendix A Compliance information Chapter contents FCC Warning .......................................................................................................................................................86 CE-Mark Warning ...................................................................
Page 87 - Compliance; Safety Compliance; CE
Compliance 87 SmartLink 4020 Getting Started Guide A • Compliance information Compliance EMC Compliance: FCC Part 15, Class B EN55022, Class B EN55024 Safety Compliance EN60950-1 FCC Warning This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to ...
Page 88 - Appendix B; Specifications
88 Appendix B Specifications Chapter contents Voice Connectivity ................................................................................................................................................89 Connectivity ..............................................................................
Page 89 - Voice Connectivity
Voice Connectivity 89 SmartLink 4020 Getting Started Guide B • Specifications Voice Connectivity 2-wire Loopstart, RJ-11/12 Short haul loop 1.1 km @3REN Caller-ID Type-1/2 FSK and ITU V.23/Bell 202 generation Connectivity 2 10/100 Full Duplex/Autosensing Ethernet RJ-45 Voice Processing (signalling d...
Page 90 - Voice Services/Features
Voice Services/Features 90 SmartLink 4020 Getting Started Guide B • Specifications Voice Services/Features Call forwarding Call transfer Call hold Call waiting 3-way calling IP Services IPv4 router; RIPv1, v2 (RFC 1058 and 2453) IP filtering NAPT NTP DHCP client & server PPPoE IPSEC VPN Programm...
Page 91 - Appendix C
91 Appendix C Dial plans Chapter contents Introduction ..........................................................................................................................................................93 Sample Dial Plans .........................................................................
Page 92 - Sample Dial Plans; Simple Dial Plan; Local operator on 0, long distance operator on 00
Introduction 92 SmartLink 4020 Getting Started Guide C • Dial plans Introduction The H.323 and SIP code will allow provisioning (via web browser) of the dial plan. A dial plan gives the unit a map to determine when a complete number has been entered and should be passed to the gatekeeper for reso-lu...
Page 93 - 0-digit long distance prefixed by 91
Sample Dial Plans 93 SmartLink 4020 Getting Started Guide C • Dial plans • 2-digit star services (e.g. 69) • 10-digit long distance prefixed by 91 • International numbers starting with 9011+variable number of digits. Dial plan for this is: (0T|00T|[3-5]xxx|8xxxxxxx|*xx|91xxxxxxxxxx|9011x.T)
Page 94 - Appendix D; Calling Features
94 Appendix D Calling Features Chapter contents Introduction ..........................................................................................................................................................96
Page 95 - table 2; in; Feature
Introduction 95 SmartLink 4020 Getting Started Guide D • Calling Features Introduction The SL4020 family supports advanced calling features that can be turned on and off from phones attached to the SL4020 (see table 2 ). Note Your telephony service provider must enable your service for these calling...
Page 96 - Appendix E; Ring Cadence Configuration
96 Appendix E Ring Cadence Configuration Chapter contents Introduction ..........................................................................................................................................................96
Page 97 - The following is a sample ring cadence patter configuration:; The Bellcore standard ring cadence patterns are shown in; Table 3. Bellcore standard ring cadence patterns; Name
Introduction 97 SmartLink 4020 Getting Started Guide E • Ring Cadence Configuration Introduction The following is a sample ring cadence patter configuration: Timeval ::= time in milliseconds Repeatval ::= # of cycles to repeat Tonename ::= "RING_0" | "RING_1" | "RING_2" | ...