Oki 5250 - Manual

10 OKIFAX 5250 | Product Options • 1 MB non-battery backup memory expansion card adds capacity to store up to 80 pages. Order Number 70029101. • 1.5 MB battery backup memory expansion card replaces existing storage capacity with memory that preservesinformation when power is turned off or interrupte...

| Handbook 11 Installation For Your Safety: Installation Hints • Install your fax machine in a dust-free location away from direct sunlight. • Do not plug your fax machine into a power source shared by equipment that produces electrical noise (i.e., airconditioners, etc.). • Leave electronic adjustm...

12 OKIFAX 5250 | Getting Started To install your new fax machine, follow the instructions fromthe “Unpacking” to the “Programming Required Information”sections of this handbook. You must complete these steps foryour fax machine to operate properly. If you have purchased an option package for your fa...

| Handbook 13 1 OKIFAX 5250 2 Toner cartridge (wrapped) 3 Image drum cartridge (inside machine) 4 Power cord 5 Telephone line cord 6 Document stacker tray 7 Documentation (Not shown): • Quick Reference• Handbook• Warranty, Regulatory Information, and Specifications Refer to the illustrations in the ...

14 OKIFAX 5250 | 3 Take out the image drum cartridge. 4 Remove the protective sheet. Be careful not to touch the green surface of the drum. Removing the Protective Sheet 1 Lift up the document table. 2 Press in the cover release buttons on the side of the copy stacker until it clicks open. Lift up t...

| Handbook 15 5 Replace the image drum cartridge. Installing the Toner Cartridge 1 Remove the sponge and discard. ! Warning: Be careful when handling the toner cartridge.Do not let toner spill on your clothing or other porousmaterials. If you experience any problems with toner,refer to the “Safety, ...

16 OKIFAX 5250 | 3 With the ridged side facing up and the blue lever on your right, insert the toner cartridge into the image drum unit,left end first. 4 Push the lever forward to secure the cartridge. 5 Close the copy stacker—push down until you hear both sides click into place. 6 Close the documen...

| Handbook 17 Toner Cartridge and Image Drum UnitHandling • Leave unused toner cartridges and image drum units in their packages until needed. • When replacing a toner cartridge or image drum unit, re- use the packaging to dispose of the old toner cartridge orimage drum unit. • Do not expose these c...

18 OKIFAX 5250 | Loading Paper Your fax machine can hold up to 250 sheets of standardweight (20 lb.) paper. For best results, use paper speciallymade for laser printers or photocopiers. It can use letter, legal,and A4 size paper. Your fax machine automatically reduces the vertical length ofthe page ...

| Handbook 19 3 If necessary, lift and adjust for the length of your paper. 4 If you are using legal-size paper, pull out the extension at the back of the paper tray. 5 Remove the paper from its wrapper (up to 250 sheets). Note the “print side” notice printed on the label. Fan thepaper. 6 Load the p...

20 OKIFAX 5250 | 7 Replace the paper tray. Push it forward until it locks. Connecting the Telephone Line Insert one end of the telephone cord into the LINE jack in theback of the machine, and the other end into your walltelephone jack. ! Now, you can connect either an external telephone orthe extern...

| Handbook 23 4 Insert the supplied telephone cord into the jack located on the back of the cradle. 5 Feed the telephone cord from the back of the cradle through the cable run (1) located on the back of the faxmachine. 6 Insert the end of the cord into the TEL 1 or TEL 2 jack on the back of the fax ...

24 OKIFAX 5250 | Connecting Power 1 Make sure the power switch is off. 2 Plug the power cord into the back of the unit. 3 Plug the other end into a grounded AC power outlet. 4 Turn on your fax machine. After the unit warms up, the time and current answering mode appear on the display.Your fax machin...

| Handbook 25 To comply with this law, you must enter the followinginformation in your fax unit. • Date and Time• Fax Identification (Name and Telephone Number) which identifies the source of your fax transmission Refer to the following sections for instructions on how toprogram this information. Da...

26 OKIFAX 5250 | TSI/CSI:This is the telephone number of your fax machine; it appearson the displays of other non-OKI fax machines youcommunicate with. Call Back Number:This is a telephone number (not a fax number) which theoperator of the remote machine can use to reach you. If youuse the voice req...

| Handbook 27 7 Enter your Sender ID. This is a descriptive title up to 32 characters long. Refer to the instructions below. • To enter numbers, use the numeric keypad (press once)• To enter spaces, use the 14/Space One Touch key• To enter hyphens, use the Hyphen key• To enter alphabet characters, l...

28 OKIFAX 5250 | Getting to Know Your Fax Machine Component Identification Front of the Unit 1 One Touch Keypad Use for preprogrammed one touch dialing or for settingfunctions. 2 Paper Path Icon Load documents here face down. 3 Document Table Covers the copy stacker and holds original documents tobe...

| Handbook 29 7 Power Switch Press I to turn on, 0 to turn off. 8 Document Guides Adjust these guides to the page width of the documentsthat are to be copied or faxed. 9 Numeric Keypad Use to enter phone numbers, auto dial numbers, orinformation programmed into the fax machine. 10 Display Panel Show...

30 OKIFAX 5250 | Inside the Unit 1 Image Drum Cartridge The image drum cartridge contains the greenphotosensitive drum that receives images from the LEDprint head and transfers them to the printing paper. 2 Toner Cartridge This black cylinder, installed inside the image drumcartridge, contains the b...

| Handbook 33 key labeled with the function you want to use. Whileprogramming or selecting other functions, pressing theSelect Function key a second time takes you directly backto your fax machine’s standby mode. 7 Auto Dial key Auto Dial numbers are abbreviated numbers for rapiddialing. Rather than...

36 OKIFAX 5250 | The Speed Dial (One Touch) Keypad The One Touch keys are your fax machine’s most importanttool. Use them for quick, one-touch dialing, and to accessmost functions and programming options. Using the One Touch Keys for Dialing To use a One Touch key for dialing, just press the appropr...

| Handbook 37 3/Confidential TX key Use this key to send a confidential document to a mailbox(a secure memory storage area) in the receiving faxmachine. Refer to the “Advanced Operations, ConfidentialFaxes (Security Feature)” section of this handbook. 4/Relay Initiate TX key Use this key to set up a...

38 OKIFAX 5250 | 10/Message Print From Memory key Your fax machine is set to receive messages into memoryand not print them when it runs low on toner. Using thiskey you can force messages to print, although print qualitymay be poor because toner is low. This key is also used toprint confidential fax...

| Handbook 39 Dual Access Your fax machine’s dual access feature allows you to loadand prepare to transmit (send) a document while your faxmachine is receiving or sending another fax from memory.This feature increases your productivity and reduces the timeyou spend waiting for operations to finish. ...

40 OKIFAX 5250 | Setting Basic Features Control Panel Keys and Indicators 1 Display Panel 2 Copy key 3 Hyphen key 4 Search key 5 Auto Rec key 6 Select Function key 7 Auto Dial key 8 Redial key 9 Hook/V. Request key 10 One Touch keypad 11 One Touch labels 12 Numeric keypad 13 */Tone key 14 0/Unique k...

| Handbook 41 16 Type of Original/No © key 17 Alarm indicator 18 Stop key 19 Start key 20 Plus key 21 Space key 22 Pause key Navigating Programming Levels Many of your fax machine’s features and functions havesettings which can be changed to customize its operation.These settings are accessed throug...

42 OKIFAX 5250 | 03 ERR REPORT (MCF) This function automatically prints a Message ConfirmationReport every time an error occurs during a transmission orpolling transmission operation. The report providesinformation about the transmission. Refer to the “Reports,Message Confirmation Report” section of...

| Handbook 43 05 SENDER ID This function controls the printing of your fax machine’sSender ID on the faxes you send. Refer to the“Programming Required Information, Fax Identification”section of this handbook for details. When turned on, theSender ID will be printed on each page slightly outside thei...

46 OKIFAX 5250 | ! Occasionally, your fax machine may not be able todetect its ring pattern on the first try. If this happens,the display shows RESULT=NG. Follow theinstructions again from Step 6. 8 Press the Yes § key to confirm your selection. 9 Press the Select Function key to finish. 13 1’ST PAP...

| Handbook 47 17 REMOTE RECEIVE This function lets you use an attached phone to tell yourfax machine to switch from telephone to fax mode so itcan receive an incoming fax. Use the keypad of anexternal telephone to enter the remote receive number youhave programmed into your fax machine. In addition,...

48 OKIFAX 5250 | 20 ECM FUNCTION The Error Correction Mode (ECM) function may helpyour fax machine improve communication in areas wheretelephone line conditions are marginal. Refer to the“Problem Solving” section of this handbook for othersuggestions if you have communication problems. Available set...

| Handbook 49 Dial Parameter Settings These functions allow you to control the way your faxmachine dials telephone numbers. Refer to the Dial ParameterSettings List below to determine which settings you may needto change, then refer to “Changing Your Dial ParameterSettings” part of this section to m...

50 OKIFAX 5250 | recognizes the access digit you use in your PBX to get anoutside line. Refer to Dial Parameter 8, Dial Prefixfunction for more information.Refer to the “Setting Basic Features, Connecting to aPBX” section of this handbook for instructions onchanging this setting.Available settings a...

| Handbook 51 Service Function Settings In many cases, service function settings greatly change theway your fax machine operates. To change any of thesesettings, contact your Authorized OKIFAX Dealer. Service Function Settings List 1 LONG DOC. SCAN Normally fax machine does not scan documents longer...

52 OKIFAX 5250 | Changing the Language Your fax machine comes with two languages installed:English and one other language. The other language will beSpanish, French or Portuguese, depending on the type of unityou bought. These languages appear on the display and inreports. Follow the instructions be...

| Handbook 53 Answering Mode Options The answering mode you choose depends on how you useyour fax machine and what telephone equipment is connectedto it. Read through the mode descriptions below, then followthe instructions to change to the mode that best fits yourneeds. Auto Receive Mode [FAX] If y...

54 OKIFAX 5250 | Using Your Fax with an Answering Machine [TAD] TAD is Telephone Answering Device / Fax AutomaticSwitch Mode. Use this mode to connect an answering machine to yourfax machine. Like Telephone/Fax mode, the TelephoneAnswering Device mode detects whether an incoming callis a fax or voic...

| Handbook 55 Distinctive Ring: User Function 12 Some telephone carriers offer a service called DistinctiveRing. Distinctive Ring lets you have different numbers onone line, each with its own distinctive ring. You can thenuse one number exclusively as a fax number without theexpense of a second line...

56 OKIFAX 5250 | 7 Using a separate telephone line, dial the number assigned to the fax machine within 90 seconds. If you don’t have access to a second line, have someoneelse make the call for you. When your fax machine beginsto ring, it automatically detects and remembers its assignedring pattern. ...

| Handbook 57 Monitor Volume: User Function 06 This function sets the volume for telephone line monitoringduring dialing. Available settings are LOW (default), HIGH,and OFF. Buzzer Volume: User Function 07 This function sets the volume of the various tones your faxmachine emits during operation. Ava...

| Handbook 59 Basic Faxing Operations • Never use documents that have wet or sticky surfaces, wrinkles, staples, or paper clips. However, your faxmachine can transmit documents that have been subject tonormal wear, such as documents with staple holes, letterfolds and minor corner folds. • If you are...

60 OKIFAX 5250 | Multiple Page Documents Your fax machine can scan paper with a basis weight between13 pounds (50 g/m 2 ) and 28 pounds (105 g/m 2 ). You can load up to 30 sheets of standard 20-pound (80 g/m 2 ) paper, such as photocopier paper. If you use lighter or heavier paper, youcan load up to...

| Handbook 61 3 Your fax machine will grip the documents and pull the bottom page into the machine. 4 To obtain the best possible quality for the type of document you are scanning or faxing, use the Yes § key to set the resolution of your document. For most normaldocuments, the default STD setting w...

62 OKIFAX 5250 | CALLING The line is ringing. SENDING/XX.X Your fax machine is sending the message. XX.X indicatesthe transmission speed in bits per second. RESULT = OK The fax was sent successfully. COMMUN. ERROR If the red alarm indicator lights and you see this or anothererror message, a problem ...

| Handbook 63 Search Key Dialing If you are not sure which One Touch key or Auto Dialnumber contains the location you want to call, use the Searchkey to look through an alphabetical list of all of the LocationIDs programmed into your fax machine. 1 When selecting locations, press the Search key. The...

64 OKIFAX 5250 | Stopping a Transmission To stop a transmission in progress, follow the instructionsbelow. 1 Press the Stop key twice. The display shows STOPPED . 2 If documents are stuck partway through the document feeder, you may see a RELOAD DOCUMENT message on the display. Press the Stop key ag...

| Handbook 65 • To enter numbers, use the numeric keypad (press once)• To enter spaces, use the Space One Touch key• To enter hyphens (-), use the Hyphen key• To enter alphabetical characters, locate the character you want on the numeric keypad. • Press that key repeatedly until the character appear...

66 OKIFAX 5250 | Receiving Faxes in Memory Memory Reception Mode [MEM] When your fax machine is set to Memory Receptionmode, it receives all messages into its memory withoutprinting them out. The display shows MSG. IN MEMORY To print messages stored in the machine’s memory, switchto Auto Receive mod...

68 OKIFAX 5250 | Power Failures and Memory If power to your fax machine is interrupted, the problemslisted below will occur. ! You can prevent these problems by installing anoptional memory expansion board with a battery back-up system that protects stored information for at leastone hour. • Any mes...

| Handbook 69 ! You need to have either the optional handset or anexternal telephone attached to the fax machine in orderto use the voice request function.You can use the voice request function only when youare using the document feeder to send a fax directly to asingle location. You cannot use it w...

70 OKIFAX 5250 | Programming Your Speed Dial Directory One Touch Faxing Programming One Touch Keys The fax unit has 15 One Touch key locations available on themain One Touch panel. You can store up to two fax numberswith 32 digits in each One Touch key: a main number and anoptional alternate number ...

| Handbook 73 List of One Touch Keys 1/Delayed TX key Use this key to send a fax at a later time and date [whichyou specify (within three days)]. Refer to the “AdvancedOperations, Sending a Fax at a Later Date and Time”section of this handbook. 2/Broadcast Feeder TX key Use this key to send a fax to...

| Handbook 75 10/Message Print From Memory key Your fax machine is set to receive messages into memoryand not print them when it runs low on toner. Using thiskey, you can force messages to print, although printquality may be poor because toner is low. This key is alsoused to print confidential fax m...

76 OKIFAX 5250 | Using a Chain Dial Number 1 Select the One Touch key or Auto Dial number programmed with the first part of the chain dial number. 2 The display will show PRESS OT/AD/SRCH KEY. 3 Select the One Touch key or Auto Dial number programmed with the second part of the chain dialnumber. If ...

78 OKIFAX 5250 | Copying Making Copies To make copies: 1 Adjust the document guides to the width of the paper you are using. Quantity and Resolution You can use your fax machine as a stand-alone copier tomake up to 99 copies of a document at one time. FINE is the default resolution for copies. To ch...

| Handbook 79 2 Neatly stack your documents, then insert them face down into the document feeder. Readjust the document guidesfor a snug fit. Your fax machine will grip the documents,and pull the bottom page into the machine. 3 Press the Copy key. The display shows PRG. NO. OF COPIES, [1SETS]. If yo...

80 OKIFAX 5250 | 2 Press in on the lower half of your fax machine’s front panel indents, just above the paper tray. 3 Pull the manual paper feeder down until it is horizontal. 4 Adjust the paper guides on the feeder. 5 Insert a sheet of paper face up. Adjust the guides again to ensure that the paper...

| Handbook 81 Sending a Fax to Multiple Locations(Broadcasting) Performing a Broadcast Operation ! These instructions assume that you have the defaultsetting for User Function 18 (FEEDER) engaged. Ifyou have the MEMORY setting engaged, skip step 4. 1 Load your document. 2 Press the Select Function k...

| Handbook 83 Sending A Fax to a Group When would you use a group? Let’s imagine that you mustsend a weekly status report to all of your co-workers on theteam. Using the group feature allows you to send the onereport to all of the co-workers’ locations. ! Faxing to a group is different from relay br...

84 OKIFAX 5250 | Programming Groups 1 Press the Select Function key. 2 Press the 8/Location Program One Touch key. The display shows LOCATION PROGRAMMING . 3 On the numeric keypad, press the # key. The display shows GROUP SETTING. 4 Using the numeric keypad, enter the two-digit group number (01 to 1...

| Handbook 85 Sending to a Group ! These instructions assume that you have the defaultsetting for User Function 18 (FEEDER) engaged. Ifyou have the MEMORY setting engaged, skip step 4. 1 Load your document(s). 2 Press the Select Function key. 3 Press the 2/BROADCAST « FEEDER TX One Touch key.The dis...

86 OKIFAX 5250 | Relay Faxing What is Relay Faxing? Relay faxing allows one fax machine to send a document toanother fax machine, which then re-sends the document to anumber of other locations. Two different fax machines areinvolved in transmitting a relay fax: the relay initiating stationand the re...

| Handbook 87 Initiating a Relay Broadcast 1 Load your documents. 2 Press the Select Function key. 3 Press the 4/Relay Initiate TX One Touch key. a The first time you use this feature, the display shows: RELAY PASSWORDENTER [ ] Using the numeric keypad, enter the 4-digit relaypassword. b If you have...

| Handbook 89 Advanced Operations Features and Limitations Sending a Delayed Fax from the Document Feeder• You can send the fax to one location.• You may have one delayed fax loaded into your fax machine. • The fax machine cannot be used for other transmissions while a delayed fax is waiting to be s...

| Handbook 91 8 Press the Yes § key. The display shows BROADCAST/MEMORY TX. 9 Press the Yes § key. The display shows FEEDER TX. Press the Yes § key. 10 Select a location. Refer to the following instructions. • To select a One Touch key, press the One Touch key.• To select an Auto Dial number, press ...

| Handbook 93 Canceling a Delayed Transmission 1 Press the Stop key. The display shows COMMUNICATION CANCEL. 2 Press the Yes § key. The display shows the Location ID of the delayed transmission currently loaded in the faxmachine. 3 Press the Yes § key. 4 If the delayed transmission was a feeder tran...

94 OKIFAX 5250 | 7 The display shows PERSONAL BOX [CLOSE]. Press the No © key until CONF appears in the brackets. ! If [CONF] or [POLL] appears, then the box number isalready in use as a confidential or bulletin poll mailbox. 8 Press the Yes § key to continue. 9 Using the numeric keypad, enter the 4...

| Handbook 95 Changing Your Password If you want to change the password of an existing mailbox,follow the instructions below. ! A mailbox must be empty before you can modify ordelete it. 1 Press the Select Function key. 2 Press the 9/User Program One Touch key. The display shows 1:FUNC. PROGRAMMING....

| Handbook 97 8 Press the No © key until [CLOSE] appears. Then Press the Yes § key. When the display shows DELETE PERSONAL BOX press the Yes § key. 9 The fax machine will ask you to enter another mailbox number. • To continue programming mailboxes, go back to Step 5. • If you are finished programmin...

| Handbook 99 ! If you want to clear the mailbox without waiting forprinting, press the Stop key at this point. The displaychanges to CANCEL . Press the Yes § § § § § key to clear the mail box. Personal Mailboxes (Security Feature) A personal mailbox is a security feature of the fax unit. Itallows y...

100 OKIFAX 5250 | What is Bulletin Polling? This feature is similar to standard polling. The maindifference is that the document is stored in a personal mailboxinstead of loaded into the document stacker. This means thatthe document can be polled by more than one remote faxmachine. The document is n...

| Handbook 101 Dialing Another Fax Machine to RequestDocuments (Polling Reception) 1 With no documents loaded, press the Select Function key. 2 Press the 5/Polling One Touch key. The display shows NO.=<MAIL BOX NO.>. 3 Press the Start key. The display shows POLLING RX, SELECT LOCATION. ! If yo...

102 OKIFAX 5250 | 5 Using the numeric keypad, enter the number of the mailbox (1 to 8) you want to use. 6 The display asks you to confirm the box number. Press the Yes § key if the number is correct. 7 The display shows PERSONAL BOX [CLOSE]. Press the No © key until POLL appears in the brackets. ! I...

| Handbook 103 Transmit Preparation What is it? Transmit Preparation is a feature of the fax machine. Transmitpreparation “interrupts” a fax transmission from memory toallow a document to be sent from the manual feeder. Once themanual transmission is complete, the memory transmissionwill resume. Her...

104 OKIFAX 5250 | Working with Dual Access What You Can Do While Receiving aFax While your unit is receiving a fax, you can: • Load another document and prepare it for transmission. You can continue to load documents as long as memory isavailable in your unit. When the fax has been received, thefaxe...

106 OKIFAX 5250 | Reports Activity Report What is it? The activity report provides a record of your fax machine’scommunications. What information does it provide? • The total amount of time spent sending faxes (“Calling”) and the total amount of time spent receiving faxes(“Called”). • The date, time...

| Handbook 107 • The communication mode used for each transmission or reception (Communication Codes). • The number of pages sent or received.• The result of each communication (Results Codes).• Service codes. Be sure to report these diagnostic codes if you contact your Authorized OKIFAX Dealer abou...

108 OKIFAX 5250 | How to Print 1 Press the Select Function key. 2 Press the 6/Report Print One Touch key. The display shows 1:ACTIVITY REPORT. 3 Using the numeric keypad, press 2. The display shows 2:BROADCAST MCF. or Press the No © key repeatedly until the report you want to print appears on the di...

| Handbook 109 How to Interpret Refer to “What information does it provide?” for this report. For Service Codes, refer to your Authorized OKIFAX Dealer.Your dealer will work with you to interpret the service codes(if any) that appear on this report. Configuration Report What is It? The configuration...

| Handbook 111 • If the fax was transmitted from memory (not directly from the feeder), a portion of the first page prints after thereport. If you do not want this portion of the first page toprint, set User Function 04, Image in MCF, OFF. Refer tothe “Setting Basic Features, User Function Settings”...

| Handbook 113 Phone Directory What is it? This report provides a complete listing of all of the telephonenumbers programmed into your fax machine’s One Touchkeys, Auto Dial codes and groups. What information does it provide? • The Location ID and main fax number for each One Touch key and Auto Dial...

114 OKIFAX 5250 | Power Outage Report What is it? This report automatically prints if power is interrupted. It listsall messages lost because of the power outage. Certain information stored in your fax machine is lost ifpower is interrupted under these circumstances: • If there is no optional memory...

| Handbook 115 Printing Reports Activity Report Refer to the “Using 6/Report Print One Touch Key”section, below. Broadcast Confirmation Report (MCF) Refer to the “Using 6/Report Print One Touch Key”section, below. Broadcast Entry Report Each time you program a multiple-location transmission(broadcas...

116 OKIFAX 5250 | Using 6/Report Print One Touch key Using this key allows you to print four reports: ActivityReport, Broadcast Confirmation Report, ConfigurationReport, and Phone Directory. 1 Press the Select Function key. 2 Press the 6/Report Print One Touch key. The display shows 1:ACTIVITY REPOR...

| Handbook 117 Result Codes Result codes indicate the results of communications. BUSY The other machine’s line was busy or there was no answer. CANCL A message was erased after being held in memory for 10days. COMP A multiple-location transmission was completed. COVER The cover was opened during the...

118 OKIFAX 5250 | Problem Solving 2 Pull out the jammed document. 3 Push the control panel back down until it locks. Clearing a Document Jam When a document jams while being faxed or scanned, yourfax machine beeps, the red Alarm indicator lights, and DOCUMENT JAM appears in the display. If the jamme...

| Handbook 119 Clearing a Paper Jam If the Alarm indicator lights and your fax machine displays PAPER JAM or NO PAPER when the paper tray still contains paper, there may be one or more sheets of paper jammed inthe machine. If you are out of paper, refer to the “Installation, LoadingPaper” section of...

120 OKIFAX 5250 | 3 Lift the image drum cartridge out and set it aside. ! Warning: Never expose the image drum unit to light formore than five (5) minutes. Never expose the imagedrum unit to direct sunlight. Never touch the surface ofthe green drum inside the image drum unit. 4 Pull out any paper yo...

| Handbook 121 7 Make sure the paper stop in the tray is properly adjusted: not too loose, not too tight. 8 Slide the paper tray all the way back into the fax machine. 9 Place the image drum unit back into your fax machine. To make sure that the image drum is positioned correctly,press down firmly o...

122 OKIFAX 5250 | ! If you cannot remove jammed paper using theprocedure above and most of the jammed sheet hasemerged from the machine, use the following method.You will probably need someone to help you.Open the document stacker and copy stacker (steps 1and 2 above).Reach between the two stackers ...

| Handbook 123 If the print density becomes low even before your faxmachine displays TONER LOW or REPLACE TONER CART. , gently wipe the lens surface of the LED array (refer to Step8). If the print density does not improve, replace the tonercartridge. ! Warning: Be careful when handling the toner car...

124 OKIFAX 5250 | 2 Push in the cover release buttons on the side of the copy stacker until you hear a click. Lift the copy stacker. 3 Pull the blue lever on the old toner cartridge all the way toward you. Carefully pull the old toner cartridge out ofthe image drum unit. Dispose of it in the plastic...

| Handbook 125 6 Once the toner cartridge is in place, push the lever all the way toward the back of the fax machine to secure it andrelease the toner. 7 Using the cleaning wipe provided with your new toner cartridge, gently wipe back and forth across the full lengthof the LED array. Let the array d...

| Handbook 127 For Your Safety: Handling the Image Drum • Leave unused image drum units in their packages until needed. • When replacing an image drum unit, re-use the packaging to dispose of the old image drum unit. • Do not expose these components to light for more than five minutes. • Never expos...

128 OKIFAX 5250 | When to Replace the Image Drum Cartridge You need a new image drum if the faxes you receive are lightor have vertical streaks in them and you are not out of toner,or if your fax machine displays a CHANGE DRUM message. Contact your Authorized OKIFAX Dealer to order one. ! You must r...

| Handbook 129 4 Remove the protective sheet from the new image drum unit. 5 Insert the new image drum unit into your fax machine. To ensure that the image drum is positioned correctly, pressdown firmly on both of the locations on the image drummarked “PUSH.” 6 Install a new toner cartridge. Remove ...

| Handbook 131 Resetting the Drum Counter ! Important: Reset the drum counter only when you havefinished installing a new image drum. You can onlyreset the counter when the Change Drum Soon message is on the display. 1 Wait until the time, date, and answering mode appear on the display. Then press t...

132 OKIFAX 5250 | Error Messages Messages are listed in alphabetical order by the first letter ofthe message. CHANGE DRUM SOON The image drum is nearing the end of its projected life.Make sure a new drum is available, and replace the drumwhen print quality begins to deteriorate. COMMUN. ERROR There ...

134 OKIFAX 5250 | Reading the Print Counters The print counters count the number of pages your faxmachine has printed or scanned in its lifetime. If you areexperiencing a problem, a service person may ask you tocheck these counters. ! If your fax machine’s image drum unit has reached theend of its l...

| Handbook 135 The display tells you to replace paper even thoughthere is paper in the paper tray. • Make sure that the paper is properly stacked in the tray, then check for a paper jam in the paper feed path. Your documents jam in the scanner. • Check the document for wrinkles, tears or other damag...

136 OKIFAX 5250 | The display shows a communication error. • A COMMUN. ERROR message indicates any of a number of problems. • You may be trying to communicate with an incompatible fax machine (your fax machine can only communicatewith ITU-T Group 3 fax machines). • The remote machine may not be able...

| Handbook 137 You sent a fax but it was received completely blank. • Make sure that you have loaded your document face down. You keep getting reports you do not want. • Message Confirmation Reports can be set to print automatically after each single or multiple-locationtransmission; Error Reports c...

| Handbook 139 Your fax machine will not poll a remote fax machine. • Call the person at the remote fax machine and make sure that they have loaded documents and set their fax machinein polling transmission mode. Someone tried to send you a confidential fax butnothing happened . • You must set up a ...

| Handbook 141 Firmware Firmware is a category of memory chips that hold theircontent without electrical power and include ROM, PROM,EPROM and EEPROM technologies. Firmware becomes“hard software” when holding program code. This “hard software” is kept in semi-permanent memory. Itwill not be forgotte...

142 OKIFAX 5250 | Security Rejecting Unsolicited (Junk) FaxMessages Closed Network Option The closed network option lets you set your fax machine toonly transmit faxes to or receive faxes from locationsprogrammed into One Touch keys or Auto Dial numbers. Youcan also set it to receive faxes only from...

144 OKIFAX 5250 | Safety • The power outlet should be located near the equipment and should be easily accessible. • The TEL port on the back of the unit is only suitable for two-wire devices. Not all standard telephones will respondto incoming ringing when connected to an extensionsocket. • This equ...

| Handbook 145 Operation and Maintenance • Use a dry cloth to clean the control panel and the main body of the unit. • Aside from replacing the toner and image drum cartridge, do not disassemble or attempt to service this unit yourself.Refer to a qualified technician for service. • Pull out the AC p...

146 OKIFAX 5250 | Image Drum Cartridge • Leave unused image drum units in their packages until needed. • When replacing an image drum unit, re-use the packaging to dispose of the old image drum unit. • Do not expose these components to light for more than five minutes. • Never expose the green drum ...

| Handbook 147 Service and Support Okidata on the Internet For the latest product information answers to commonquestions, and other support, visit Okidata’s Web site: http://www.okidata.com Contacting Okidata Customer Support For quick answers to commonly asked questions, call1-800-654-3282 (1-800-O...

148 OKIFAX 5250 | Supplies • Toner Cartridge: Order Number 52106701.• Image Drum: Order Number 56116901. Options • 1 MB Non-battery backup memory expansion card: Order Number 70029101. • 1.5 MB Battery backup memory expansion card: Order Number 70031501. • Second Paper Tray, model UST-550, with 500-...

| Handbook 151 09 TX MODE DEFAULT Your fax machine is set for the STD (standard) resolutionsetting and the NORMAL contrast setting. If youconsistently send faxes that require some othercombination of transmission modes, use this functionsetting to change the default modes. While you areprogramming, ...

| Handbook 153 23 ONE TOUCH PARAM This function allows you to activate the Echo Protectionfeature for a specific One Touch key, without changingthe normal settings. Echo Protection can improvecommunication with a location in a noisy telephone area.For instructions on changing One Touch Parametersset...

| Handbook 155 Dial Parameter Settings 2 REDIAL INTERVAL This function controls how long your fax machine waitsbetween each automatic redial attempt.Available settings are from 1 to 6 minutes.Default: 3 minutes. 3 DIAL TONE DETECT This function allows your fax machine to wait for anddetect a dial to...

156 OKIFAX 5250 | 5 MF(TONE)/DP (PULSE) This function sets the dialing method. Use the MF settingfor Touch-Tone dialing, or the DP setting for pulse dialing.Default: MF (TONE). 6 PBX LINE Turn this function on if your fax machine is connected to aPBX (Private Branch Exchange—a phone system used toro...

158 OKIFAX 5250 | Service Function Settings 3 TIME/DATE PRINT This function specifies how the time and date are printedon the fax messages you transmit. Available settings are:do not print date and time, print date and time at the top ofthe first page only, and print date and time at the top ofevery...

| Handbook 159 Glossary Automatic reduction. Many fax machines will automatically reduce documents being transmitted to accommodate theeffective printing width of the receiving unit. This allows, forexample, a fax machine with a 10" scanning width to send animage 10" wide to a unit with an 8...

164 OKIFAX 5250 | Original document size. The largest (or smallest) document that can be fed safely through a fax machine. Paper sizes. All are width x length Letter-sized = 8.5" x 11.0" (216 mm x 279 mm) Legal-sized = 8.5" x 14.0" (216 mm x 356 mm) A5 = 5.8" x 8.3" (147 mm x...

| Handbook 169 Index B Broadcast confirmation report, 107–108entry report, 108feeder key, 36 Broadcasting, 81–82 performing a broadcast operation, 81–82 Bulletin polling, 100Busy tone detect, 49Buzzer volume, 43, 57 C Call back number, 26parameters, 54–56 Canceling messages in memory, 66Chain dialin...