Nortel BCM50 - Manual

Nortel BCM50

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Table of Contents:

  • Page 3 – SOFTWARE LICENSE
  • Page 5 – Task List
  • Page 9 – Contents
  • Page 17 – Regulatory information; “North American regulatory information”; North American regulatory information; Canadian Notice; Users should not attempt to make such connections themselves, but
  • Page 18 – Federal Communications Commission (FCC) Notice; Reorient or relocate the receiving antenna.
  • Page 19 – Important safety instructions; Installation; Read and understand all instructions.
  • Page 20 – When the power supply cord or plug is damaged or frayed.; Use of a music source; Safety
  • Page 21 – Enhanced 911 configuration; Only qualified persons should service the system.
  • Page 22 – International regulatory information
  • Page 23 – BCM50, CSC GATi Ports; Warning: Only qualified persons should service the system.
  • Page 24 – BCM50, CSC Auxiliary Ringer Port; ITU standardization compliance; G3 fax
  • Page 25 – Chapter 1; Getting started with BCM50; “Symbols and conventions used in this guide” on page 28; About this guide; Purpose
  • Page 26 – Organization; BCM50 includes the following key elements:; BCM50 main units; Three types of main units are available:; BCM50 hardware
  • Page 27 – BCM50 features; Fax Suite providing support for attached analog fax devices
  • Page 28 – Symbols and conventions used in this guide; Indicates a point of system security where a default should be
  • Page 29 – Related publications; BCM50 Core Guides; BCM50 ISDN Device Installation & Configuration Guide (N0027268); PLAY; italic text
  • Page 30 – CallPilot and Call Center Guides
  • Page 31 – CallPilot Telephone Administration Guide (N0027331); How to get help; If you do not see an appropriate number in this list, go to:; USA and Canada Authorized Distributors
  • Page 32 – European Alternative:; Technical Support - CTAS; United Kingdom
  • Page 35 – Chapter 2; Introducing the BCM50 hardware; Main units; Refer to
  • Page 38 – Expansion unit and media bay modules; Figure 4
  • Page 39 – “Installing an expansion unit” on page 91; Media bay modules; Make sure the power supply to the expansion unit is disconnected
  • Page 40 – Figure 6; Trunk media bay modules; Table 3
  • Page 41 – Digital trunk media bay module; “DTM LEDs” on page 65; Basic rate interface media bay module; Figure 8 on
  • Page 42 – Global Analog Trunk Module; The GATM uses an RJ-21 connector as the trunk interface.; Station media bay modules; Table 4
  • Page 43 – Digital station media bay module; x16 media bay module; shows the 4x16 MBM. The 4x16 MBM has one RJ-21 connector and five
  • Page 44 – Analog station media bay modules
  • Page 45 – Table 5
  • Page 46 – “Rackmount shelf”; Rackmount shelf
  • Page 47 – Figure; Patch panel; Wallmount bracket
  • Page 49 – BCM50 components; Power supply; must have one power supply for each unit in your BCM50 system.; Power supply adapter cord (international users)
  • Page 50 – Uninterruptable power supply
  • Page 51 – For installation and replacement instructions, refer to; Cooling fan
  • Page 52 – The cooling fan mounts in the back of the BCM50 enclosure.; RJ-21 telephony connector; connector wiring chart” on page 205
  • Page 53 – Router card; For information about replacing the router card, refer to; Field-replaceable units; Table 6
  • Page 54 – Telephones and adapters
  • Page 56 – Nortel provides limited support for legacy Norstar telephones.
  • Page 57 – Accessories; The following accessories can be used with the BCM50 system:
  • Page 59 – Chapter 3; Viewing the BCM50 system; This section describes the BCM50 system LEDs.; System status LEDs; operating conditions, both LEDs are solid green.
  • Page 60 – Table 8; LAN port LEDs; shows the location of these LEDs on the
  • Page 61 – describes the possible LED states for the LAN ports LEDs.
  • Page 62 – The three ADSL router LEDs on the faceplate of the BCM50a main unit; describes the possible ADSL router LED states.
  • Page 63 – shows the location of the three Ethernet router LEDs.; describes the possible Ethernet router LED states.
  • Page 64 – Media bay module LEDs (expansion units only)
  • Page 65 – DTM LEDs; The DTM has additional LEDs that are not on most other MBMs.; describes the functions of the DTM LEDs.
  • Page 66 – BRIM LEDs; shows the location of the LEDs on a BRIM.; describes the functions of the BRIM LEDs.
  • Page 67 – Chapter 4; For more information on configuring the DHCP server, refer to; If an external DHCP server is not present
  • Page 68 – If an external DHCP server is present; BCM50a or BCM50e (with integrated router); By default, the BCM50a main unit or BCM50e
  • Page 69 – To disable the DHCP server on the main unit; Select DHCP Server from the Data Services folder.
  • Page 71 – Chapter 5; Installing the BCM50; and
  • Page 75 – Chapter 6; Checking the installation prerequisites; Before you install a main unit or expansion unit, do the following:; Environmental requirements; clean, free of traffic and excess dust, dry, and well ventilated; Electrical requirements; Ensure you meet the following electrical requirements:
  • Page 76 – Site telephony wiring requirements; “Digital loop”; Digital loop; The following parameters must be met for a digital loop:
  • Page 77 – Analog loop; “Basic hardware”; Basic hardware
  • Page 78 – Other hardware and tools; You need the following equipment to install a BCM50 unit:
  • Page 79 – Chapter 7; Installing the main unit; shows the steps required to install the main unit.
  • Page 80 – “Unpacking the main unit”; Unpacking the main unit; “Checking the installation prerequisites” on page 75
  • Page 81 – Use the following procedures to install a BCM50 unit in a rack:; To install the rackmount shelf in an equipment rack; Position the rackmount shelf in the rack.; Installing the BCM50 unit on the rackmount shelf
  • Page 82 – Select your installation option:; To install the BCM50 unit on the rackmount shelf; Continue with the next step,; replace the screws. Other screws can damage the unit.
  • Page 83 – To install a BCM50 unit on top of another unit; “To install the power supply on the rackmount shelf”; To install the power supply on the rackmount shelf; “To connect the cables to the patch panel (optional)” on page 111
  • Page 84 – Installing the BCM50 unit on the wall; Use the following procedures to install the BCM50 unit on a wall:; To install the BCM50 wallmount bracket; Mount the plywood backboard securely to the wall.
  • Page 85 – Prepare the wallmount bracket by removing the alignment tabs:
  • Page 86 – If the BCM50 system has only one unit, skip to; To install the BCM50 unit on the wallmount bracket; Insert the power supply retention clip into the BCM50 unit.
  • Page 87 – Use the supplied screw to secure the wallmount lock in position.
  • Page 88 – Repeat step 8 for each BCM50 power supply.; Installing the wiring field card (optional); Clear the WFC installation area of all cables.; Optional — Install the three screws to secure the WFC in place.
  • Page 89 – Installing the BCM50 unit on a desktop or shelf; To install the BCM50 unit on a desktop or shelf
  • Page 90 – “To install a BCM50 unit; Next step; If you are installing an expansion unit, proceed to
  • Page 91 – Chapter 8; Installing an expansion unit; shows the steps required to install the expansion unit.
  • Page 92 – “Unpacking the expansion unit”; Unpacking the expansion unit
  • Page 93 – Verifying the media bay module switch settings; Each MBM has dip switches on the back or underside of the module (see
  • Page 94 – To set GASM dip switches; To set GATM dip switches; After you have set the switches, proceed to
  • Page 95 – Installing a media bay module in an expansion unit; The MBM must be configured for it to function. Refer to; Installing the expansion unit; Use one of the following procedures to mount the expansion unit:; After you have installed the expansion unit, go to
  • Page 97 – Chapter 9; Connecting the cables to the BCM50 system; shows the steps required to connect the cables to the BCM50 system.
  • Page 98 – Connecting the expansion unit; If your BCM50 system does not have an expansion unit, proceed to
  • Page 99 – To connect an expansion unit; Do one of the following (see
  • Page 100 – for the default line and extension; Connecting the power supply; “Uninterruptable power supply” on page 50; “System region attributes” on page 229
  • Page 101 – “To connect a power supply without a; To connect a power supply using a UPS; “Connecting the lines and extensions” on page 102; To connect a power supply without a UPS
  • Page 102 – Plug one end of the power supply cable into the power supply.; Connecting the lines and extensions; “Wiring warnings” on page 103; Leakage currents
  • Page 103 – Wiring warnings; Electrical shock warning; Read and follow the installation instructions carefully.; Use only qualified persons to service the system.
  • Page 104 – Connecting lines and extensions to the RJ-21 telephony connector; “Installing the wiring field card (optional)” on page 88; To connect the lines and extensions; Read the warnings in; Electrical shock hazards; If you use the same phone line for both an analog trunk and a DSL line,
  • Page 105 – Connecting telephone lines to the expansion units
  • Page 106 – To connect analog telephone lines to the GATM4 or GATM8
  • Page 107 – Connect the other end of the cable to the local connecting blocks.; Connecting the auxiliary equipment; or; Connecting an auxiliary ringer
  • Page 108 – To install an auxiliary ringer
  • Page 109 – Connecting an external music source; Music source specifications
  • Page 110 – To connect the music source using the music source jack; “Connecting an external paging
  • Page 111 – To connect the cables to the wiring field card (optional)
  • Page 112 – Tighten the screws to hold the wires in place.; “Installing telephones and peripherals” on page 113
  • Page 113 – Installing telephones and peripherals; “System telephones”; System telephones; “Telephones and adapters” on page 54; Analog terminal adapter 2; telephone on the system.
  • Page 114 – Installing an emergency telephone; To install the emergency telephone; Connect an analog PSTN line cable to the line 1 port of the CTM.; Programming
  • Page 115 – Installing IP Phones
  • Page 117 – Installing the analog terminal adapter; “Configuration overview”; Configuration overview; “Analog telephone”; ATA2 to the main unit.
  • Page 118 – Analog data device; ATA2 to the BCM50 system.; Installing the ATA2; This section provides information on installing the ATA2:; Connecting the ATA2; shows the pinouts for the connection cables.
  • Page 119 – To connect the ATA2; Connect one end of a line cord to the ATA2 terminal jack.; Mounting the ATA2
  • Page 120 – Test insertion loss measurement; To measure the insertion loss from the CO to the analog device; Ensure that the analog port terminates correctly in 600 ohms:
  • Page 121 – Use RECEIVE/600 OHM/HOLD mode on the test set; To measure the insertion loss from the analog device to the CO; Make sure the analog port terminates correctly in 600 ohms by:; Configuring the ATA2
  • Page 123 – Configuring the BCM50 system; shows an overview of configuring the basic BCM50 parameters.; “Initial parameters overview” on page 124
  • Page 124 – Initial parameters overview; for a list of the initial
  • Page 125 – Startup parameters overview; for a list of the startup parameters.
  • Page 127 – “Configuring the startup parameters” on page 137
  • Page 128 – Configuring the initial parameters; To enter the keycodes
  • Page 129 – To configure the modem
  • Page 131 – “To create user accounts” on page 141; “Configuring the startup parameters” on page
  • Page 133 – Using Element Manager to set the basic parameters; “Configuring the initial parameters” on page 135
  • Page 134 – Accessing the BCM50; To download and install Element Manager
  • Page 135 – “To enter the keycodes”
  • Page 136 – Select Modem from the Administrator Access folder.; To configure the start-up template for telephony services; Select Reset from the Utilities folder.; To initialize voice mail; Select Voice Messaging/Call Center from the Applications folder.
  • Page 137 – Configure the attributes on the Quick Install Wizard form (see; Configuring the startup parameters; To enter a name for your system; From the Configuration tab, click the System folder to expand it.; Enter a name for your system in the System name field.
  • Page 138 – To configure the date and time settings; Configure the Date and Time attributes (see; To configure DHCP server settings; This procedure is applicable only to a BCM50 main unit. If you have a
  • Page 139 – Configure the DHCP server attributes (see; To configure IP Phones; Select Telephony Resources from the Resources folder.; Configure the IP Terminal Global Settings attributes. (see
  • Page 140 – To configure SNMP settings
  • Page 141 – To configure the SNMP manager list; Configure the Add Account attributes. (see
  • Page 142 – Repeat steps 4 to 6 to create more user accounts.; After you set the basic parameters, proceed to
  • Page 143 – Using the Startup Profile to configure parameters; shows an overview of using the Startup Profile.
  • Page 144 – “Startup Profile requirements”; Startup Profile requirements; “To download the Startup Profile template” on page 145
  • Page 145 – To download the Startup Profile template; The Enter Network Password dialog box opens.; Configuring basic parameters; To customize a Startup Profile for your system
  • Page 146 – To load the Startup Profile data onto the BCM50 system
  • Page 147 – The Startup Profile is now loaded on your BCM50 system.; “Completing the initial installation (optional)” on page 149
  • Page 149 – Completing the initial installation (optional); shows an overview of completing the initial installation.
  • Page 150 – Configuring the media bay module; You can also refer to
  • Page 151 – Configuring modem settings
  • Page 152 – Customizing security policies
  • Page 153 – Connecting the BCM50 system to the LAN and WAN; “Connecting the BCM50 system to the LAN” on page 154
  • Page 154 – Connecting the BCM50 system to the LAN; shows the location of the LAN ports.; describes the function and use of each of the ports.
  • Page 155 – To connect the BCM50 system to the LAN; Connect one end of a standard Ethernet cable to your LAN.
  • Page 156 – Connecting the BCM50 system to the WAN; “To connect the BCM50e main unit to the WAN”; To connect the BCM50e main unit; Plug the other end of the Ethernet cable into the WAN port.
  • Page 157 – Proceed to; To connect the BCM50a main unit to the WAN; Plug the other end of the telephone cable into the WAN port.; “Testing basic BCM50 functionality” on page 159
  • Page 159 – Testing basic BCM50 functionality; This section describes how to test the BCM50 system.; To test the main unit; Select the line or line pool to which the line belongs.
  • Page 160 – To test the main unit (without a valid keycode); “Viewing the BCM50 system LEDs” on page 59; To test the expansion unit; “Viewing the BCM50 system
  • Page 161 – To troubleshoot the expansion unit
  • Page 162 – To test a trunk MBM; “Verifying the media bay; To determine why the ATA2 does not function
  • Page 163 – To determine why there is no dial tone at the ATA2; If there is no dial tone at the ATA2 unit:; To check the ATA2 wiring; Use an analog phone to test the ATA2.; Reset to factory settings; modifications can be made.; Some possible situations to use the reset feature are:
  • Page 164 – Reset levels; “To perform a Level 1 and Level 2 reset”; To perform a Level 1 and Level 2 reset
  • Page 165 – System reboots
  • Page 167 – Replacing the BCM50 system components; shows the steps required to replace the BCM50 system components.; “Replacing a power supply” on page 169
  • Page 169 – Replacing a power supply; shows an overview of replacing a power supply.; “Preparing the system for maintenance” on page 170
  • Page 170 – Preparing the system for maintenance; To shut down the system; “Removing the power supply”; Removing the power supply; To remove the power supply
  • Page 171 – Connect the new power supply; To connect the new power supply; Connect the new power supply. Refer to; Returning the system to operation
  • Page 173 – Replacing a main unit; shows an overview of replacing a main unit.
  • Page 174 – “Preparing the system for maintenance”; “To disconnect the cables”; To disconnect the cables
  • Page 175 – Removing the main unit; To remove a rackmounted main unit; Continue to the next step,; To remove a wallmounted main unit; Pull the main unit out and away from the wallmount bracket.
  • Page 176 – To remove a desktop mounted main unit; Installing the new main unit; After installing the new BCM50 main unit proceed to the procedure; To connect the cables; Insert the power supply retention clip into the new main unit.
  • Page 177 – “To return the system to operation”; To return the system to operation; “System status LEDs”
  • Page 179 – Replacing a media bay module; shows an overview of replacing the MBM.; Refer to the following procedures to replace an MBM:
  • Page 180 – To remove the MBM; “To remove a wallmounted expansion unit” on page 185
  • Page 181 – To insert the new MBM
  • Page 183 – Replacing an expansion unit; shows an overview of replacing an expansion unit.
  • Page 184 – Disconnecting the cables; To disconnect the expansion unit cables; Disconnect the LAN cable from the LAN port on the expansion unit.; Removing the expansion unit
  • Page 185 – To remove a rackmounted expansion unit; To remove a wallmounted expansion unit; Pull the expansion unit out and away from the wallmount bracket.; To remove a desktop-mounted expansion unit
  • Page 186 – Removing the MBM; Inserting the MBM in the new expansion unit; To insert the MBM in the new expansion unit, refer to
  • Page 187 – Installing the new expansion unit; After installing the new expansion unit proceed to the procedure; Connect the power supply cord to the expansion unit.; for a detailed description of the LED states.
  • Page 188 – Set the basic configuration parameters. Refer to
  • Page 189 – Replacing an internal component; shows an overview of replacing an internal component.; You must wear an antistatic grounding strap at all times when
  • Page 190 – Special tools
  • Page 191 – Remove the Ethernet cable from the LAN port.; “To remove a rackmounted main unit”
  • Page 192 – “Opening the main unit case”; To remove a desktop-mounted main unit; “To disconnect the cables” on page 191; Opening the main unit case; To open the main unit case
  • Page 193 – for the location of the screws.; Turn the BCM50 unit over so that the top of the unit is facing up.
  • Page 194 – Lift the top of the case off of the BCM50 unit.; Removing an internal component; Use one of the following procedures to remove the component:
  • Page 195 – To remove the hard disk; for the location of the cable.; drop or hit the hard disk drive.
  • Page 196 – To remove the fan; Ensure the main unit case is open. If it is not, refer to
  • Page 197 – Remove the fan cable from the header.; To remove the router card
  • Page 198 – Inserting the new component; Use one of the following procedures to insert the new component:; To insert the new hard disk; Use only a Nortel-approved replacement part. Contact your account
  • Page 200 – Perform a restore or manual reprogram of the system.; To insert the new fan; Insert the new fan into the fan slot in the bottom of the BCM50 case.
  • Page 201 – “To insert the new hard disk” on page 198; To insert the new router card; “To remove the router card” on page 197; Closing the main unit case; To close the main unit case
  • Page 202 – Use one of the following procedures to install the BCM50 main unit:
  • Page 203 – “To return the BCM50 system to operation”; To return the BCM50 system to operation; “System status LEDs” on page 59
  • Page 205 – Appendix A; RJ-21 telephony connector wiring chart; shows the RJ-21 telephony connector on a BCM50.; lists the wiring details for the RJ-21 telephony connector.
  • Page 207 – Appendix B; LAN ports wiring chart
  • Page 208 – lists the wiring details for the LAN ports.
  • Page 209 – Appendix C; WAN ports wiring chart; Two BCM50 main units, the BCM50a and the BCM50e, have a Router card.
  • Page 210 – RJ-45 WAN port wiring
  • Page 211 – Appendix D; Expansion ports wiring chart; ). These ports are used to connect to a expansion unit or to; lists the wiring details for the expansion ports.
  • Page 213 – Appendix E; DTM wiring chart
  • Page 215 – Appendix F; BRIM wiring chart; ). You can connect up to four BRI ISDN lines to the
  • Page 217 – Appendix G; GATM wiring chart; lists the wiring details for the RJ-21 connector on the GATM4.
  • Page 218 – lists the wiring details for the RJ-21 connector on the GATM8.
  • Page 221 – Appendix H
  • Page 222 – lists the wiring details for the RJ-21 connector on the 4x16.
  • Page 225 – Appendix I; DSM16 and DSM32 wiring charts
  • Page 227 – Appendix J; lists the wiring details for the RJ-21 connector on the ASM.
  • Page 229 – Appendix K; System region attributes; This section covers the following main topics:; Regional default system values; specific languages
  • Page 230 – Regional language default values
  • Page 231 – Regional caller ID display formats; Regional companding law; The; Regional media bay module availability
  • Page 232 – Regional PRI line protocol support; shows the PRI line protocol support by region.
  • Page 233 – ISDN line services; Communications Manager.
  • Page 234 – Define time zones by country and language; provides a list of formats based on language or country.
  • Page 235 – System defaults; addition, the following functionality applies:
  • Page 236 – Restriction filter defaults; Some profiles have default restriction dialing filters.
  • Page 237 – Digital trunk types; provides a description of the types of digital trunk types.
  • Page 238 – CallPilot regions; application is supported.
  • Page 241 – Index; Numerics
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Part No. N0027152 01
08 April 2005

BCM50 Installation and

Maintenance Guide

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Summary

Page 3 - SOFTWARE LICENSE

3 BCM50 Installation and Maintenance Guide Subject to the terms hereinafter set forth, NORTEL NETWORKS grantsto CUSTOMER and/or its representatives, with a "need to know," apersonal, non-exclusive license (1) to use the licensed software,proprietary to NORTEL NETWORKS or its suppliers and (2...

Page 5 - Task List

5 BCM50 Installation and Maintenance Guide Task List Determining DHCP server configuration and IP address . . . . . . . . . . . . . 67 To disable the DHCP server on the main unit ............................................................... 69 Installing the main unit . . . . . . . . . . . . . . ....

Page 9 - Contents

9 BCM50 Installation and Maintenance Guide Contents Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 North American regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Canadian Notice . . . . . ....

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