Page 3 - SOFTWARE LICENSE
3 BCM50 Installation and Maintenance Guide Subject to the terms hereinafter set forth, NORTEL NETWORKS grantsto CUSTOMER and/or its representatives, with a "need to know," apersonal, non-exclusive license (1) to use the licensed software,proprietary to NORTEL NETWORKS or its suppliers and (2...
Page 5 - Task List
5 BCM50 Installation and Maintenance Guide Task List Determining DHCP server configuration and IP address . . . . . . . . . . . . . 67 To disable the DHCP server on the main unit ............................................................... 69 Installing the main unit . . . . . . . . . . . . . . ....
Page 9 - Contents
9 BCM50 Installation and Maintenance Guide Contents Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 North American regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Canadian Notice . . . . . ....
Page 17 - Regulatory information; “North American regulatory information”; North American regulatory information; Canadian Notice; Users should not attempt to make such connections themselves, but
17 BCM50 Installation and Maintenance Guide Regulatory information Refer to the following sections for regulatory information on the BCM50 system: • “North American regulatory information” • “International regulatory information” on page 22 North American regulatory information This Class A device c...
Page 18 - Federal Communications Commission (FCC) Notice; Reorient or relocate the receiving antenna.
18 Regulatory information N0027152 01 N0027152 01 Federal Communications Commission (FCC) Notice FCC registration number: This telephone equipment complies with Part 68, Rules and Regulations, of the FCC for connection to the Public Switched Telephone Network. Your connection to the Public Switched ...
Page 19 - Important safety instructions; Installation; Read and understand all instructions.
Regulatory information 19 BCM50 Installation and Maintenance Guide Important safety instructions The following safety instructions cover the installation and use of the Product. Read carefully and retain for future reference. Installation Use When using your telephone equipment, basic safety precaut...
Page 20 - When the power supply cord or plug is damaged or frayed.; Use of a music source; Safety
20 Regulatory information N0027152 01 N0027152 01 11 Unplug this product (or host equipment) from the wall outlet and refer servicing to qualified service personnel under the following conditions: a When the power supply cord or plug is damaged or frayed. b If the product has been exposed to rain, w...
Page 21 - Enhanced 911 configuration; Only qualified persons should service the system.
Regulatory information 21 BCM50 Installation and Maintenance Guide Enhanced 911 configuration Radio-frequency interference Telecommunication registration BCM50 equipment meets all applicable requirements of both Industry Canada CS-03 and US Federal Communications Commission (FCC) Part 68 and has bee...
Page 22 - International regulatory information
22 Regulatory information N0027152 01 N0027152 01 Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should...
Page 23 - BCM50, CSC GATi Ports; Warning: Only qualified persons should service the system.
Regulatory information 23 BCM50 Installation and Maintenance Guide Safety Additional safety information The following interfaces (TNV) can be connected to the Public Switched Telephone Network in accordance with Nortel and the local carriers installation requirements: • BCM50, CSC GATi Ports • BCM50...
Page 24 - BCM50, CSC Auxiliary Ringer Port; ITU standardization compliance; G3 fax
24 Regulatory information N0027152 01 N0027152 01 The following interfaces are designated as Safety Extra Low Voltage (SELV) and cannot be connected to unprotected plant wiring. • BCM50, CSC Page Port • BCM50, CSC Auxiliary Ringer Port • BCM50, CSC Music On-Hold Port. • BCM50, CSC Relay Port • BCM50...
Page 25 - Chapter 1; Getting started with BCM50; “Symbols and conventions used in this guide” on page 28; About this guide; Purpose
25 BCM50 Installation and Maintenance Guide Chapter 1 Getting started with BCM50 This section contains information on the following topics: • “About BCM50” • “Symbols and conventions used in this guide” on page 28 • “Related publications” on page 29 • “How to get help” on page 31 About this guide Th...
Page 26 - Organization; BCM50 includes the following key elements:; BCM50 main units; Three types of main units are available:; BCM50 hardware
26 Chapter 1 Getting started with BCM50 N0027152 01 N0027152 01 Organization This guide is organized for easy access to information that explains the concepts, operations, and procedures associated with the BCM50 system. About BCM50 The Business Communications Manager 50 (BCM50) system provides priv...
Page 27 - BCM50 features; Fax Suite providing support for attached analog fax devices
Chapter 1 Getting started with BCM50 27 BCM50 Installation and Maintenance Guide • Small system rackmount shelf: A shelf designed for mounting up to four BCM50 units into a standard 19-inch equipment rack. An optional patch panel is available, which provides RJ-45 connectors for all BCM50 main unit ...
Page 28 - Symbols and conventions used in this guide; Indicates a point of system security where a default should be
28 Chapter 1 Getting started with BCM50 N0027152 01 N0027152 01 Symbols and conventions used in this guide These symbols are used to highlight critical information for the BCM50 system: Caution: Alerts you to conditions where you can damage the equipment. Danger: Alerts you to conditions where you c...
Page 29 - Related publications; BCM50 Core Guides; BCM50 ISDN Device Installation & Configuration Guide (N0027268); PLAY; italic text
Chapter 1 Getting started with BCM50 29 BCM50 Installation and Maintenance Guide The following conventions and symbols are used to represent the Business Series Terminal display and dialpad. The following text conventions are used in this guide to indicate the information described: Related publicat...
Page 30 - CallPilot and Call Center Guides
30 Chapter 1 Getting started with BCM50 N0027152 01 N0027152 01 BCM50 LAN CTE Configuration Guide (N0027154) BCM50 Networking Configuration Guide (N0027156) BCM50 System Overview (N0027157) BCM50 Analog Device Installation and Configuration Guide (N0035159) BCM50 Telset Administration Guide (N002717...
Page 31 - CallPilot Telephone Administration Guide (N0027331); How to get help; If you do not see an appropriate number in this list, go to:; USA and Canada Authorized Distributors
Chapter 1 Getting started with BCM50 31 BCM50 Installation and Maintenance Guide CallPilot Telephone Administration Guide (N0027331) Central Answering Position (CAP) User Guide (P0603480) Hospitality Features Card (N0027326) i2050 Software Phone Installation Guide (N0022555) IP Phone 2001 User Guide...
Page 32 - European Alternative:; Technical Support - CTAS; United Kingdom
32 Chapter 1 Getting started with BCM50 N0027152 01 N0027152 01 Presales Support (CSAN) Telephone: 1-800-4NORTEL (1-800-466-7835) Use Express Routing Code (ERC) 1063# EMEA (Europe, Middle East, Africa) Technical Support - CTAS Telephone:*European Free phone 00800 800 89009 European Alternative: Call...
Page 35 - Chapter 2; Introducing the BCM50 hardware; Main units; Refer to
35 BCM50 Installation and Maintenance Guide Chapter 2 Introducing the BCM50 hardware The BCM50 is a modular telephone system that can expand as your telephony requirements grow. Refer to the following sections for information on the BCM50 hardware components: • “Main units” • “Expansion unit and med...
Page 38 - Expansion unit and media bay modules; Figure 4
38 Chapter 2 Introducing the BCM50 hardware N0027152 01 N0027152 01 Expansion unit and media bay modules In addition to a main unit, the BCM50 system can have up to two expansion units. An expansion unit connects to the main unit and provides additional functionality. Refer to Figure 4 and Table 2 f...
Page 39 - “Installing an expansion unit” on page 91; Media bay modules; Make sure the power supply to the expansion unit is disconnected
Chapter 2 Introducing the BCM50 hardware 39 BCM50 Installation and Maintenance Guide To connect an MBM to the BCM50 system, you must install the MBM in the expansion unit, then connect the expansion unit to the main unit. See “Installing an expansion unit” on page 91 for more information on installi...
Page 40 - Figure 6; Trunk media bay modules; Table 3
40 Chapter 2 Introducing the BCM50 hardware N0027152 01 N0027152 01 The back of the MBM has a single connector that provides signaling channels, media channels, and power to the MBM. This connector plugs into the MBM backplane in the expansion unit. Some MBMs also have a cooling fan that runs off th...
Page 41 - Digital trunk media bay module; “DTM LEDs” on page 65; Basic rate interface media bay module; Figure 8 on
Chapter 2 Introducing the BCM50 hardware 41 BCM50 Installation and Maintenance Guide Digital trunk media bay module The digital trunk media bay module (DTM) connects to standard digital PSTN T1/fT1, E1/fE1 or PRI ISDN line using either a digital or PRI line. The DTM also supports DASS2, DPN22, Q.SIG...
Page 42 - Global Analog Trunk Module; The GATM uses an RJ-21 connector as the trunk interface.; Station media bay modules; Table 4
42 Chapter 2 Introducing the BCM50 hardware N0027152 01 N0027152 01 Figure 8 BRIM faceplate Global Analog Trunk Module The Global Analog Trunk Module (GATM) provides an interface for four or eight analog public switched telephone network lines. This module supports both pulse and tone dialing, as we...
Page 43 - Digital station media bay module; x16 media bay module; shows the 4x16 MBM. The 4x16 MBM has one RJ-21 connector and five
Chapter 2 Introducing the BCM50 hardware 43 BCM50 Installation and Maintenance Guide Digital station media bay module The digital station media bay modules (DSM) support digital telephones on the BCM50 system. This section describes the DSM16+ and DSM32+ media bay modules (see Figure 10 ). The digit...
Page 44 - Analog station media bay modules
44 Chapter 2 Introducing the BCM50 hardware N0027152 01 N0027152 01 Figure 11 4x16 faceplate LEDS and connectors Analog station media bay modules The analog station media bay modules (ASM8, ASM8+, and GASM) can connect to a maximum of eight analog telecommunication devices. These devices are standar...
Page 45 - Table 5
Chapter 2 Introducing the BCM50 hardware 45 BCM50 Installation and Maintenance Guide Figure 12 GASM faceplate LEDs and connectors The ringer equivalency number (REN) (per port) for ASM8 is 1; the REN for ASM8+ and GASM is 2. Table 5 shows the specifications for ATA2, ASM8, GASM, and GASI. Note: The ...
Page 46 - “Rackmount shelf”; Rackmount shelf
46 Chapter 2 Introducing the BCM50 hardware N0027152 01 N0027152 01 BCM50 hardware The following BCM50 hardware items simplify the setup and connection of the system: • “Rackmount shelf” • “Wallmount bracket” on page 47 • “Patch panel” on page 47 • “Wiring field card (WFC)” on page 48 Rackmount shel...
Page 47 - Figure; Patch panel; Wallmount bracket
Chapter 2 Introducing the BCM50 hardware 47 BCM50 Installation and Maintenance Guide If the BCM50 system includes additional units, you can clip another unit to a second set of tabs on the rackmount shelf. You can clip additional units to tabs on the top of the other units (see Figure 13 ). Figure 1...
Page 49 - BCM50 components; Power supply; must have one power supply for each unit in your BCM50 system.; Power supply adapter cord (international users)
Chapter 2 Introducing the BCM50 hardware 49 BCM50 Installation and Maintenance Guide BCM50 components Refer to the following sections for descriptions of the BCM50 components: • “Power supply” • “Power supply adapter cord (international users)” • “Uninterruptable power supply” on page 50 • “Hard dis...
Page 50 - Uninterruptable power supply
50 Chapter 2 Introducing the BCM50 hardware N0027152 01 N0027152 01 Uninterruptable power supply An uninterruptable power supply (UPS) is an optional device that maintains continuous operation during power interruption or failure conditions. The UPS provides power source monitoring and battery backu...
Page 51 - For installation and replacement instructions, refer to; Cooling fan
Chapter 2 Introducing the BCM50 hardware 51 BCM50 Installation and Maintenance Guide Hard disk Each main unit contains a single hard disk and a hard disk bracket to install it in the main unit (see Figure 18 ). For installation and replacement instructions, refer to “Replacing an internal component”...
Page 52 - The cooling fan mounts in the back of the BCM50 enclosure.; RJ-21 telephony connector; connector wiring chart” on page 205
52 Chapter 2 Introducing the BCM50 hardware N0027152 01 N0027152 01 The cooling fan mounts in the back of the BCM50 enclosure. For information about how to install or replace the cooling fan, refer to “Replacing an internal component” on page 189 . RJ-21 telephony connector Use the RJ-21 telephony c...
Page 53 - Router card; For information about replacing the router card, refer to; Field-replaceable units; Table 6
Chapter 2 Introducing the BCM50 hardware 53 BCM50 Installation and Maintenance Guide Router card The BCM50e main unit has a router card that uses an Ethernet interface to connect to a WAN edge device (for example, an external ADSL modem or cable modem). The BCM50a main unit has a router card that us...
Page 54 - Telephones and adapters
54 Chapter 2 Introducing the BCM50 hardware N0027152 01 N0027152 01 Telephones and adapters The telephony components perform call processing and connect the telephones or peripheral telephony equipment, such as fax machines, to the Public Switched Telephone Network (PSTN) lines. They also process te...
Page 56 - Nortel provides limited support for legacy Norstar telephones.
56 Chapter 2 Introducing the BCM50 hardware N0027152 01 N0027152 01 Digital Phone 7406 Cordless Telephone system — provides cordless mobility in a small office environment. Each base station supports three telephones. Function is based on the 7316 telephone. The base station connects to a digital st...
Page 57 - Accessories; The following accessories can be used with the BCM50 system:
Chapter 2 Introducing the BCM50 hardware 57 BCM50 Installation and Maintenance Guide Accessories The following accessories can be used with the BCM50 system: Station auxiliary power supply (SAPS) — provides power for the central answering position (CAP) when the 7316E is connected to five or more KI...
Page 59 - Chapter 3; Viewing the BCM50 system; This section describes the BCM50 system LEDs.; System status LEDs; operating conditions, both LEDs are solid green.
Chapter 3 Viewing the BCM50 system LEDs 59 BCM50 Installation and Maintenance Guide Chapter 3 Viewing the BCM50 system LEDs This section describes the BCM50 system LEDs. Refer to the following sections for information on the BCM50 system LEDs: • “System status LEDs” • “LAN port LEDs” on page 60 • “A...
Page 60 - Table 8; LAN port LEDs; shows the location of these LEDs on the
60 Chapter 3 Viewing the BCM50 system LEDs N0027152 01 N0027152 01 Table 8 describes the meaning of the system status LEDs after the system has been booted up and is in service. During BCM50 system startup or reboot, the system status LEDs move through a sequence of state changes. In general, if eit...
Page 61 - describes the possible LED states for the LAN ports LEDs.
Chapter 3 Viewing the BCM50 system LEDs 61 BCM50 Installation and Maintenance Guide Figure 21 LAN port LED locations Table 10 describes the possible LED states for the LAN ports LEDs. Table 10 LAN port and expansion port LED indicators LED Status Description Yellow On The LAN port is operating at 10...
Page 62 - The three ADSL router LEDs on the faceplate of the BCM50a main unit; describes the possible ADSL router LED states.
62 Chapter 3 Viewing the BCM50 system LEDs N0027152 01 N0027152 01 ADSL router LEDs (BCM50a only) The three ADSL router LEDs on the faceplate of the BCM50a main unit monitor router status, data, and DSL. Figure 22 shows the location of the three ADSL router LEDs. Figure 22 ADSL router LEDs on the BC...
Page 63 - shows the location of the three Ethernet router LEDs.; describes the possible Ethernet router LED states.
Chapter 3 Viewing the BCM50 system LEDs 63 BCM50 Installation and Maintenance Guide Ethernet router LEDs (BCM50e only) The three Ethernet router LEDs on the BCM50e monitor the router status and the WAN port. Figure 23 shows the location of the three Ethernet router LEDs. Figure 23 Ethernet router LE...
Page 64 - Media bay module LEDs (expansion units only)
64 Chapter 3 Viewing the BCM50 system LEDs N0027152 01 N0027152 01 Media bay module LEDs (expansion units only) The two media bay module (MBM) LEDs on a expansion unit show the power and status of the MBM. Figure 24 shows the location of the (Power) and (Status) LEDs on an MBM. The power and status ...
Page 65 - DTM LEDs; The DTM has additional LEDs that are not on most other MBMs.; describes the functions of the DTM LEDs.
Chapter 3 Viewing the BCM50 system LEDs 65 BCM50 Installation and Maintenance Guide DTM LEDs The DTM has additional LEDs that are not on most other MBMs. Figure 25 on page 65 shows the location of the DTM LEDs. Figure 25 DTM LEDs Table 14 describes the functions of the DTM LEDs. Table 14 DTM LED fun...
Page 66 - BRIM LEDs; shows the location of the LEDs on a BRIM.; describes the functions of the BRIM LEDs.
66 Chapter 3 Viewing the BCM50 system LEDs N0027152 01 N0027152 01 BRIM LEDs The BRIM has one additional LED beside each RJ-48C jack. These LEDs are on when the ISDN line is active. Figure 26 shows the location of the LEDs on a BRIM. Figure 26 BRIM LEDs Table 15 describes the functions of the BRIM L...
Page 67 - Chapter 4; For more information on configuring the DHCP server, refer to; If an external DHCP server is not present
Chapter 4 Determining DHCP server configuration and IP address 67 BCM50 Installation and Maintenance Guide Chapter 4 Determining DHCP server configuration and IP address Each main unit has a DHCP server. This DHCP server supplies Nortel IP Phones and client computers with IP addresses and connection...
Page 68 - If an external DHCP server is present; BCM50a or BCM50e (with integrated router); By default, the BCM50a main unit or BCM50e
68 Chapter 4 Determining DHCP server configuration and IP address N0027152 01 N0027152 01 If an external DHCP server is present If an external DHCP is present, then the BCM50 system uses the IP configuration supplied by the external DHCP server. In this case, the DHCP server on the main unit only su...
Page 69 - To disable the DHCP server on the main unit; Select DHCP Server from the Data Services folder.
Chapter 4 Determining DHCP server configuration and IP address 69 BCM50 Installation and Maintenance Guide To disable the DHCP server on the main unit 1 From the Configuration tab, click the Data Services folder to expand it. 2 Select DHCP Server from the Data Services folder. 3 Select the General S...
Page 71 - Chapter 5; Installing the BCM50; and
Chapter 5 Installing the BCM50 system 71 BCM50 Installation and Maintenance Guide Chapter 5 Installing the BCM50 system To install a BCM50 system, you must install a BCM50 main unit, any expansion units required, and the telephony components. Figure 27 and Table 16 on page 72 provide an overview of ...
Page 75 - Chapter 6; Checking the installation prerequisites; Before you install a main unit or expansion unit, do the following:; Environmental requirements; clean, free of traffic and excess dust, dry, and well ventilated; Electrical requirements; Ensure you meet the following electrical requirements:
Chapter 6 Checking the installation prerequisites 75 BCM50 Installation and Maintenance Guide Chapter 6 Checking the installation prerequisites Before you install a main unit or expansion unit, do the following: • Determine the location for the BCM50 units, telephones, and other equipment based on s...
Page 76 - Site telephony wiring requirements; “Digital loop”; Digital loop; The following parameters must be met for a digital loop:
76 Chapter 6 Checking the installation prerequisites N0027152 01 N0027152 01 You can connect the power supply to a power bar. The total length of the power cables from the power supply to the electrical outlet (including power bar) should not exceed 2 m (6.5 ft.). You must use a power bar approved b...
Page 77 - Analog loop; “Basic hardware”; Basic hardware
Chapter 6 Checking the installation prerequisites 77 BCM50 Installation and Maintenance Guide Analog loop The following parameters must be met for an analog loop: • maximum dc loop resistance of 208 Ω • maximum cable length (0.5 mm or 24 AWG) of 1220 m (4000 ft.) System equipment, supplies, and tool...
Page 78 - Other hardware and tools; You need the following equipment to install a BCM50 unit:
78 Chapter 6 Checking the installation prerequisites N0027152 01 N0027152 01 Other hardware and tools You need the following equipment to install a BCM50 unit: • mounting hardware (either a rackmount shelf, a wallmount bracket per unit, or four rubber feet per unit) • Phillips screwdriver #2 • flat ...
Page 79 - Chapter 7; Installing the main unit; shows the steps required to install the main unit.
79 BCM50 Installation and Maintenance Guide Chapter 7 Installing the main unit This section describes how to install the main unit. You can install the main unit in an equipment rack, on a wall, or on a desktop. Figure 28 shows the steps required to install the main unit. Figure 28 Overview of insta...
Page 80 - “Unpacking the main unit”; Unpacking the main unit; “Checking the installation prerequisites” on page 75
80 Chapter 7 Installing the main unit N0027152 01 N0027152 01 Refer to the following sections for information on installing the main unit: • “Unpacking the main unit” • “Installing the BCM50 unit in an equipment rack” • “Installing the BCM50 unit on the wall” on page 84 • “Installing the BCM50 unit ...
Page 81 - Use the following procedures to install a BCM50 unit in a rack:; To install the rackmount shelf in an equipment rack; Position the rackmount shelf in the rack.; Installing the BCM50 unit on the rackmount shelf
Chapter 7 Installing the main unit 81 BCM50 Installation and Maintenance Guide Use the following procedures to install a BCM50 unit in a rack: • “To install the rackmount shelf in an equipment rack” • “To install the BCM50 unit on the rackmount shelf” • “To install the power supply on the rackmount ...
Page 82 - Select your installation option:; To install the BCM50 unit on the rackmount shelf; Continue with the next step,; replace the screws. Other screws can damage the unit.
82 Chapter 7 Installing the main unit N0027152 01 N0027152 01 If you are installing additional units, you can install a second unit on the shelf beside the first unit. You can install another unit on top of each of the first two units. Nortel recommends a maximum of four units per rackmount shelf. S...
Page 83 - To install a BCM50 unit on top of another unit; “To install the power supply on the rackmount shelf”; To install the power supply on the rackmount shelf; “To connect the cables to the patch panel (optional)” on page 111
Chapter 7 Installing the main unit 83 BCM50 Installation and Maintenance Guide To install a BCM50 unit on top of another unit 1 Insert the power supply retention clip into the BCM50 unit. 2 Place the BCM50 unit on top of the other unit. Make sure the feet of the unit are in the slots on the top of t...
Page 84 - Installing the BCM50 unit on the wall; Use the following procedures to install the BCM50 unit on a wall:; To install the BCM50 wallmount bracket; Mount the plywood backboard securely to the wall.
84 Chapter 7 Installing the main unit N0027152 01 N0027152 01 Installing the BCM50 unit on the wall To wallmount a BCM50 unit, you need a wallmount bracket. The wallmount bracket is attached to the wall, and the BCM50 unit is connected to the wallmount bracket. If the BCM50 system includes additiona...
Page 85 - Prepare the wallmount bracket by removing the alignment tabs:
Chapter 7 Installing the main unit 85 BCM50 Installation and Maintenance Guide Figure 32 Wallmount bracket 4 Install one #8 x 2 cm (#8 x 0.75 in.) round-head wood screw in the backboard. Do not tighten the screw head against the backboard. Leave approximately 0.5 cm (0.25 in.) of the screw exposed f...
Page 86 - If the BCM50 system has only one unit, skip to; To install the BCM50 unit on the wallmount bracket; Insert the power supply retention clip into the BCM50 unit.
86 Chapter 7 Installing the main unit N0027152 01 N0027152 01 12 If the BCM50 system has only one unit, skip to “To install the BCM50 unit on the wallmount bracket” . If the BCM50 system has more than one unit, continue with the following steps. 13 Prepare the additional wallmount bracket using the ...
Page 87 - Use the supplied screw to secure the wallmount lock in position.
Chapter 7 Installing the main unit 87 BCM50 Installation and Maintenance Guide Figure 34 Attach the BCM50 unit to the wallmount bracket 4 Press the unit against the wallmount bracket and slide the unit down until it clicks in place. 5 Slide the wallmount lock to the left (lock position). See Figure ...
Page 88 - Repeat step 8 for each BCM50 power supply.; Installing the wiring field card (optional); Clear the WFC installation area of all cables.; Optional — Install the three screws to secure the WFC in place.
88 Chapter 7 Installing the main unit N0027152 01 N0027152 01 9 Repeat step 8 for each BCM50 power supply. Installing the wiring field card (optional) You install the optional wiring field card (WFC) in the cable management tray of the main unit. To install the WFC 1 Clear the WFC installation area ...
Page 89 - Installing the BCM50 unit on a desktop or shelf; To install the BCM50 unit on a desktop or shelf
Chapter 7 Installing the main unit 89 BCM50 Installation and Maintenance Guide Installing the BCM50 unit on a desktop or shelf To mount a BCM50 unit on a desktop or shelf, attach the supplied rubber feet to the bottom of the unit. If the BCM50 system includes additional units, you can set the additi...
Page 90 - “To install a BCM50 unit; Next step; If you are installing an expansion unit, proceed to
90 Chapter 7 Installing the main unit N0027152 01 N0027152 01 • To install the additional units beside the existing unit, repeat steps 1 to 3 for each unit. • To install the additional units on top of the existing unit, refer to “To install a BCM50 unit on top of another unit” on page 83 . 5 Install...
Page 91 - Chapter 8; Installing an expansion unit; shows the steps required to install the expansion unit.
Chapter 8 Installing an expansion unit 91 BCM50 Installation and Maintenance Guide Chapter 8 Installing an expansion unit Adding a expansion unit increases the capacity of your BCM50 system by providing a method of adding a media bay module (MBM). Each MBM you add increases the number of public swit...
Page 92 - “Unpacking the expansion unit”; Unpacking the expansion unit
92 Chapter 8 Installing an expansion unit N0027152 01 N0027152 01 Refer to the following sections for information on installing an expansion unit: • “Unpacking the expansion unit” • “Verifying the media bay module switch settings” • “Installing a media bay module in an expansion unit” on page 95 • “...
Page 93 - Verifying the media bay module switch settings; Each MBM has dip switches on the back or underside of the module (see
Chapter 8 Installing an expansion unit 93 BCM50 Installation and Maintenance Guide Verifying the media bay module switch settings Each MBM has dip switches on the back or underside of the module (see Figure 40 ). Figure 40 Switches on the media bay module (not applicable for GASM or GATM) Verify tha...
Page 94 - To set GASM dip switches; To set GATM dip switches; After you have set the switches, proceed to
94 Chapter 8 Installing an expansion unit N0027152 01 N0027152 01 To set GASM dip switches 1 For the dip switches on the left side, at the rear of the module, set all the switches to on. 2 For the dip switches on the right side, at the rear of the module, set the switches according to Table 17 and T...
Page 95 - Installing a media bay module in an expansion unit; The MBM must be configured for it to function. Refer to; Installing the expansion unit; Use one of the following procedures to mount the expansion unit:; After you have installed the expansion unit, go to
Chapter 8 Installing an expansion unit 95 BCM50 Installation and Maintenance Guide Installing a media bay module in an expansion unit To install a media bay module (MBM) 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface. 2 With the face of the MBM towa...
Page 97 - Chapter 9; Connecting the cables to the BCM50 system; shows the steps required to connect the cables to the BCM50 system.
Chapter 9 Connecting the cables to the BCM50 system 97 BCM50 Installation and Maintenance Guide Chapter 9 Connecting the cables to the BCM50 system This section describes how to connect the telephone lines, telephony devices, and power to the BCM50 system. Figure 41 shows the steps required to conne...
Page 98 - Connecting the expansion unit; If your BCM50 system does not have an expansion unit, proceed to
98 Chapter 9 Connecting the cables to the BCM50 system N0027152 01 N0027152 01 Refer to the following sections for information on connecting the cables to the BCM50 system: • “Connecting the expansion unit” • “Connecting the power supply” on page 100 • “Connecting the lines and extensions” on page 1...
Page 99 - To connect an expansion unit; Do one of the following (see
Chapter 9 Connecting the cables to the BCM50 system 99 BCM50 Installation and Maintenance Guide To connect an expansion unit 1 Locate the expansion cable that was supplied with the expansion unit. If you do not have the expansion cable, you can use a shielded category 5e-compliant Ethernet cable (ma...
Page 100 - for the default line and extension; Connecting the power supply; “Uninterruptable power supply” on page 50; “System region attributes” on page 229
100 Chapter 9 Connecting the cables to the BCM50 system N0027152 01 N0027152 01 The expansion port you select determines the line and extension numbers of the devices connected to the expansion unit. Refer to Table 19 for the default line and extension numbers.If you have a second expansion unit, re...
Page 101 - “To connect a power supply without a; To connect a power supply using a UPS; “Connecting the lines and extensions” on page 102; To connect a power supply without a UPS
Chapter 9 Connecting the cables to the BCM50 system 101 BCM50 Installation and Maintenance Guide Figure 44 Connect a UPS If your BCM50 system does not have a UPS, proceed to “To connect a power supply without a UPS” . To connect a power supply using a UPS 1 Mount the UPS within 1.5 meters (5 feet) o...
Page 102 - Plug one end of the power supply cable into the power supply.; Connecting the lines and extensions; “Wiring warnings” on page 103; Leakage currents
102 Chapter 9 Connecting the cables to the BCM50 system N0027152 01 N0027152 01 5 Rotate the retention clip so that it locks the power supply cord in place. 6 Plug one end of the power supply cable into the power supply. 7 Plug the other end of the power supply cable into the ac power source (wall o...
Page 103 - Wiring warnings; Electrical shock warning; Read and follow the installation instructions carefully.; Use only qualified persons to service the system.
Chapter 9 Connecting the cables to the BCM50 system 103 BCM50 Installation and Maintenance Guide Wiring warnings Please read the following warnings before you connect any telephone lines or extensions to the BCM50 system: Warning: Electrical shock warning The MBMs have been safety approved for insta...
Page 104 - Connecting lines and extensions to the RJ-21 telephony connector; “Installing the wiring field card (optional)” on page 88; To connect the lines and extensions; Read the warnings in; Electrical shock hazards; If you use the same phone line for both an analog trunk and a DSL line,
104 Chapter 9 Connecting the cables to the BCM50 system N0027152 01 N0027152 01 Connecting lines and extensions to the RJ-21 telephony connector You can connect 4 analog lines, 4 analog extensions, and 12 digital extensions to the RJ-21 telephony connector. If you use the WFC to connect the lines an...
Page 105 - Connecting telephone lines to the expansion units
Chapter 9 Connecting the cables to the BCM50 system 105 BCM50 Installation and Maintenance Guide 8 Connect the 12 pairs of wires for the digital telephones to the local connecting blocks. 9 Select the appropriate option for your system: • If your BCM50 system has an expansion unit, proceed to “Conne...
Page 106 - To connect analog telephone lines to the GATM4 or GATM8
106 Chapter 9 Connecting the cables to the BCM50 system N0027152 01 N0027152 01 • If your BCM50 system has another expansion unit, repeat this procedure if you are adding more telephone lines or proceed to “Connecting extensions to the expansion units” on page 106 if you are adding extensions. • If ...
Page 107 - Connect the other end of the cable to the local connecting blocks.; Connecting the auxiliary equipment; or; Connecting an auxiliary ringer
Chapter 9 Connecting the cables to the BCM50 system 107 BCM50 Installation and Maintenance Guide 4 Select the appropriate option to secure the RJ-21 connector to the MBM: • If you are using a straight RJ-21 connector, use the two supplied screws on the sides of the connector to secure it. • If you a...
Page 108 - To install an auxiliary ringer
108 Chapter 9 Connecting the cables to the BCM50 system N0027152 01 N0027152 01 To install an auxiliary ringer 1 Use the installation instructions that came with the ringer hardware to install the auxiliary ringer. 2 Connect the ringer generator to the auxiliary ringer output pair on the RJ-21 telep...
Page 109 - Connecting an external music source; Music source specifications
Chapter 9 Connecting the cables to the BCM50 system 109 BCM50 Installation and Maintenance Guide 4 Select the appropriate option for your system: • If you are adding more auxiliary equipment, proceed to “Connecting an external music source” or “Connecting an auxiliary ringer” on page 107 . • If you ...
Page 110 - To connect the music source using the music source jack; “Connecting an external paging
110 Chapter 9 Connecting the cables to the BCM50 system N0027152 01 N0027152 01 To connect the music source using the music source jack 1 Connect the miniature jack of the music source output (3.5 mm mono audio jack) to the music source input on the BCM50 main unit (see Figure 45 ). Figure 45 Music ...
Page 111 - To connect the cables to the wiring field card (optional)
Chapter 9 Connecting the cables to the BCM50 system 111 BCM50 Installation and Maintenance Guide 3 Select the appropriate option for your system: • If you are adding more auxiliary equipment, proceed to “Connecting an external paging system” on page 108 or “Connecting an auxiliary ringer” on page 10...
Page 112 - Tighten the screws to hold the wires in place.; “Installing telephones and peripherals” on page 113
112 Chapter 9 Connecting the cables to the BCM50 system N0027152 01 N0027152 01 6 Tighten the screws to hold the wires in place. 7 Re-install the terminal block on the patch panel. 8 Connect the wires (digital telephones, analog telephones, and analog trunks) to the patch panel. 9 Connect cables to ...
Page 113 - Installing telephones and peripherals; “System telephones”; System telephones; “Telephones and adapters” on page 54; Analog terminal adapter 2; telephone on the system.
113 BCM50 Installation and Maintenance Guide Chapter 10 Installing telephones and peripherals This section describes how to install telephones and peripherals. You can add telephones and peripherals before or after you initialize your system. Telephone configuration is determined by which station me...
Page 114 - Installing an emergency telephone; To install the emergency telephone; Connect an analog PSTN line cable to the line 1 port of the CTM.; Programming
114 Chapter 10 Installing telephones and peripherals N0027152 01 N0027152 01 Refer to Chapter 11, “Installing the analog terminal adapter,” on page 117 for the requirements and procedure for installing the device. Central Answering Position (CAP/eCAP) A Central Answering Position (CAP) provides addi...
Page 115 - Installing IP Phones
Chapter 10 Installing telephones and peripherals 115 BCM50 Installation and Maintenance Guide Installing IP Phones The BCM50 system supports IP Phones 2001, 2002, and 2004, and the IP Softphone 2050. The system can be set to automatically assign DNs to the IP Phones. The auto-assign feature assigns ...
Page 117 - Installing the analog terminal adapter; “Configuration overview”; Configuration overview; “Analog telephone”; ATA2 to the main unit.
117 BCM50 Installation and Maintenance Guide Chapter 11 Installing the analog terminal adapter This section provides installation instructions for the analog terminal adapter 2 (ATA2) or ATA. The ATA2 connects a standard analog voice device or data communication device to the BCM50 system through a ...
Page 118 - Analog data device; ATA2 to the BCM50 system.; Installing the ATA2; This section provides information on installing the ATA2:; Connecting the ATA2; shows the pinouts for the connection cables.
118 Chapter 11 Installing the analog terminal adapter N0027152 01 N0027152 01 Analog data device The ATA2 connects a standard analog data device, such as a fax or modem, to the BCM50 system. Figure 47 shows an installation overview for connecting a data communication device through an ATA2 to the BC...
Page 119 - To connect the ATA2; Connect one end of a line cord to the ATA2 terminal jack.; Mounting the ATA2
Chapter 11 Installing the analog terminal adapter 119 BCM50 Installation and Maintenance Guide Figure 49 ATA2 pin outs To connect the ATA2 1 Connect one end of a line cord to the ATA2 terminal jack. 2 Connect the other end to your telephone, modem, or fax. 3 Connect one end of a line cord to the ATA...
Page 120 - Test insertion loss measurement; To measure the insertion loss from the CO to the analog device; Ensure that the analog port terminates correctly in 600 ohms:
120 Chapter 11 Installing the analog terminal adapter N0027152 01 N0027152 01 Figure 50 ATA2 back view Test insertion loss measurement The maximum loss for ATA2 to Central Office (CO) configuration must not exceed 10 dB (see Figure 51 on page 120 ). Figure 51 Insertion loss from the CO to the analog...
Page 121 - Use RECEIVE/600 OHM/HOLD mode on the test set; To measure the insertion loss from the analog device to the CO; Make sure the analog port terminates correctly in 600 ohms by:; Configuring the ATA2
Chapter 11 Installing the analog terminal adapter 121 BCM50 Installation and Maintenance Guide • Use RECEIVE/600 OHM/HOLD mode on the test set 3 Ensure that the test set connects in parallel to the service line before removing the analog telephone or the line drops. 4 Remove the single-line telephon...
Page 123 - Configuring the BCM50 system; shows an overview of configuring the basic BCM50 parameters.; “Initial parameters overview” on page 124
Chapter 12 Configuring the BCM50 system 123 BCM50 Installation and Maintenance Guide Chapter 12 Configuring the BCM50 system This section provides information on configuring the basic BCM50 parameters. You can configure more advanced parameters using Element Manager or Telset Administration after th...
Page 124 - Initial parameters overview; for a list of the initial
124 Chapter 12 Configuring the BCM50 system N0027152 01 N0027152 01 Initial parameters overview The initial parameters are the required parameters that can be configured using Telset Administration, Element Manager, or the Startup Profile. See Table 20 for a list of the initial parameters. Table 20 ...
Page 125 - Startup parameters overview; for a list of the startup parameters.
Chapter 12 Configuring the BCM50 system 125 BCM50 Installation and Maintenance Guide Startup parameters overview The startup parameters are the remaining required parameters that cannot be configured using Telset Administration. These parameters must be configured using Element Manager or the Startu...
Page 127 - “Configuring the startup parameters” on page 137
Chapter 13 Using Telset Administration to set the basic parameters 127 BCM50 Installation and Maintenance Guide Chapter 13 Using Telset Administration to set the basic parameters Telset Administration allows you to use a digital telephone with a two-line display to set the BCM50 configuration parame...
Page 128 - Configuring the initial parameters; To enter the keycodes
128 Chapter 13 Using Telset Administration to set the basic parameters N0027152 01 N0027152 01 Configuring the initial parameters Use the following procedures to configure the initial parameters for the BCM50 using Telset Administration: • “To enter the keycodes” • “To configure the IP address” • “T...
Page 129 - To configure the modem
Chapter 13 Using Telset Administration to set the basic parameters 129 BCM50 Installation and Maintenance Guide 4 Press OK. 5 Press CHNGE to modify the IP settings. The display screen shows if DHCP is enabled or disabled. 6 Do one of the following: a If DHCP is currently enabled: • Press DIS to disa...
Page 131 - “To create user accounts” on page 141; “Configuring the startup parameters” on page
Chapter 13 Using Telset Administration to set the basic parameters 131 BCM50 Installation and Maintenance Guide 12 Press CHNGE to change the password for the selected account. 13 Enter the new password for the account. 14 Enter the new password again to confirm it. Refer to “To create user accounts”...
Page 133 - Using Element Manager to set the basic parameters; “Configuring the initial parameters” on page 135
Chapter 14 Using Element Manager to set the basic parameters 133 BCM50 Installation and Maintenance Guide Chapter 14 Using Element Manager to set the basic parameters The Element Manager application provides a computer-based client interface that can connect to devices over an IP network and display...
Page 134 - Accessing the BCM50; To download and install Element Manager
134 Chapter 14 Using Element Manager to set the basic parameters N0027152 01 N0027152 01 Accessing the BCM50 system Use the following procedures to access the BCM50 system through the OAM port. To download and install Element Manager 1 Connect one end of the Ethernet cable to the OAM port on the mai...
Page 135 - “To enter the keycodes”
Chapter 14 Using Element Manager to set the basic parameters 135 BCM50 Installation and Maintenance Guide Configuring the initial parameters Use the following procedures to configure the initial parameters for the BCM50 using Element Manager: • “To enter the keycodes” • “To configure the IP subsyste...
Page 136 - Select Modem from the Administrator Access folder.; To configure the start-up template for telephony services; Select Reset from the Utilities folder.; To initialize voice mail; Select Voice Messaging/Call Center from the Applications folder.
136 Chapter 14 Using Element Manager to set the basic parameters N0027152 01 N0027152 01 To configure the modem 1 From the Configuration tab, click the Administrator Access folder to expand it. 2 Select Modem from the Administrator Access folder. 3 Select or deselect the Enable modem checkbox, depen...
Page 137 - Configure the attributes on the Quick Install Wizard form (see; Configuring the startup parameters; To enter a name for your system; From the Configuration tab, click the System folder to expand it.; Enter a name for your system in the System name field.
Chapter 14 Using Element Manager to set the basic parameters 137 BCM50 Installation and Maintenance Guide 4 Configure the attributes on the Quick Install Wizard form (see Table 24 ). 5 Click Install. Configuring the startup parameters Use the following procedures to configure the startup parameters ...
Page 138 - To configure the date and time settings; Configure the Date and Time attributes (see; To configure DHCP server settings; This procedure is applicable only to a BCM50 main unit. If you have a
138 Chapter 14 Using Element Manager to set the basic parameters N0027152 01 N0027152 01 To configure the date and time settings 1 From the Configuration tab, click the System folder to expand it. 2 Select Date and Time from the System folder. The Date and Time panel opens. 3 Configure the Date and ...
Page 139 - Configure the DHCP server attributes (see; To configure IP Phones; Select Telephony Resources from the Resources folder.; Configure the IP Terminal Global Settings attributes. (see
Chapter 14 Using Element Manager to set the basic parameters 139 BCM50 Installation and Maintenance Guide 4 Configure the DHCP server attributes (see Table 26 ). To configure IP Phones 1 From the Configuration tab, click the Resources folder to expand it. 2 Select Telephony Resources from the Resour...
Page 140 - To configure SNMP settings
140 Chapter 14 Using Element Manager to set the basic parameters N0027152 01 N0027152 01 5 You can configure other attributes on the IP Terminal Global Settings tab depending on the requirements for your system. To configure SNMP settings 1 From the Configuration tab, click the Administrator Access ...
Page 141 - To configure the SNMP manager list; Configure the Add Account attributes. (see
Chapter 14 Using Element Manager to set the basic parameters 141 BCM50 Installation and Maintenance Guide 5 Configure the Add Community String attributes. (see Table 29 ) 6 Click Ok. 7 Repeat steps 4 to 6 to add more community strings. To configure the SNMP manager list Use the SNMP manager list to ...
Page 142 - Repeat steps 4 to 6 to create more user accounts.; After you set the basic parameters, proceed to
142 Chapter 14 Using Element Manager to set the basic parameters N0027152 01 N0027152 01 6 Click Ok. 7 Repeat steps 4 to 6 to create more user accounts. Next step After you set the basic parameters, proceed to “Completing the initial installation (optional)” on page 149 . Callback number If Callback...
Page 143 - Using the Startup Profile to configure parameters; shows an overview of using the Startup Profile.
Chapter 15 Using the Startup Profile to configure parameters 143 BCM50 Installation and Maintenance Guide Chapter 15 Using the Startup Profile to configure parameters The Startup Profile tool enables an experienced administrator to customize a template with common BCM50 parameters. This template can...
Page 144 - “Startup Profile requirements”; Startup Profile requirements; “To download the Startup Profile template” on page 145
144 Chapter 15 Using the Startup Profile to configure parameters N0027152 01 N0027152 01 Refer to the following sections for information on setting the initial parameters on the BCM50 system: • “Startup Profile requirements” • “Configuring basic parameters” on page 145 Startup Profile requirements T...
Page 145 - To download the Startup Profile template; The Enter Network Password dialog box opens.; Configuring basic parameters; To customize a Startup Profile for your system
Chapter 15 Using the Startup Profile to configure parameters 145 BCM50 Installation and Maintenance Guide To download the Startup Profile template 1 Connect one end of the Ethernet cable to the OAM port on the main unit, and connect the other end to the Ethernet port on your computer. The DHCP-enabl...
Page 146 - To load the Startup Profile data onto the BCM50 system
146 Chapter 15 Using the Startup Profile to configure parameters N0027152 01 N0027152 01 The filename for the Startup Profile editor and the Startup Profile consists of the system ID followed by the appropriate extension. 4 Enter the remaining information into the Startup Profile editor that you wan...
Page 147 - The Startup Profile is now loaded on your BCM50 system.; “Completing the initial installation (optional)” on page 149
Chapter 15 Using the Startup Profile to configure parameters 147 BCM50 Installation and Maintenance Guide 4 Remove the USB storage device from the USB port on the BCM50 or the USB hub. 5 Connect the 25-pair cable to the RJ-21 telephony connector on the BCM50 main unit. The Startup Profile is now loa...
Page 149 - Completing the initial installation (optional); shows an overview of completing the initial installation.
Chapter 16 Completing the initial installation (optional) 149 BCM50 Installation and Maintenance Guide Chapter 16 Completing the initial installation (optional) This section provides information on completing the initial installation of your BCM50 system. These options are described for informative ...
Page 150 - Configuring the media bay module; You can also refer to
150 Chapter 16 Completing the initial installation (optional) N0027152 01 N0027152 01 After the basic configuration is completed, you can further customize your system by using the following configuration options: • “Configuring the media bay module” • “Configuring modem settings” on page 151 • “Che...
Page 151 - Configuring modem settings
Chapter 16 Completing the initial installation (optional) 151 BCM50 Installation and Maintenance Guide Keycodes are required for the expansion ports to function. If you purchase a keycode for one expansion port only, the expansion port on the left (expansion/LAN port 2) is active. Therefore, Expansi...
Page 152 - Customizing security policies
152 Chapter 16 Completing the initial installation (optional) N0027152 01 N0027152 01 Customizing security policies You configured a system password and security settings during the basic configuration of your BCM50 system. Depending on your needs, you can choose to perform further configuration of ...
Page 153 - Connecting the BCM50 system to the LAN and WAN; “Connecting the BCM50 system to the LAN” on page 154
Chapter 17 Connecting the BCM50 system to the LAN and WAN 153 BCM50 Installation and Maintenance Guide Chapter 17 Connecting the BCM50 system to the LAN and WAN This section describes how to connect the LAN and WAN cables to the BCM50 system. Figure 58 shows the steps required to connect the data ne...
Page 154 - Connecting the BCM50 system to the LAN; shows the location of the LAN ports.; describes the function and use of each of the ports.
154 Chapter 17 Connecting the BCM50 system to the LAN and WAN N0027152 01 N0027152 01 Connecting the BCM50 system to the LAN On a main unit, three RJ-45 connectors support LAN connections and one OAM port. On the BCM50a main unit and BCM50e main unit, six RJ-45 connectors support LAN connections and...
Page 155 - To connect the BCM50 system to the LAN; Connect one end of a standard Ethernet cable to your LAN.
Chapter 17 Connecting the BCM50 system to the LAN and WAN 155 BCM50 Installation and Maintenance Guide To connect the BCM50 system to the LAN 1 Connect one end of a standard Ethernet cable to your LAN. 2 Plug the other end of the Ethernet cable into the LAN port on the main unit. 3 If you want to us...
Page 156 - Connecting the BCM50 system to the WAN; “To connect the BCM50e main unit to the WAN”; To connect the BCM50e main unit; Plug the other end of the Ethernet cable into the WAN port.
156 Chapter 17 Connecting the BCM50 system to the LAN and WAN N0027152 01 N0027152 01 Connecting the BCM50 system to the WAN There are two types of main units that have a router card, the BCM50a and the BCM50e. On the BCM50e, the WAN port is an RJ-45 port. On the BCM50a, the WAN port is an RJ-11 por...
Page 157 - Proceed to; To connect the BCM50a main unit to the WAN; Plug the other end of the telephone cable into the WAN port.; “Testing basic BCM50 functionality” on page 159
Chapter 17 Connecting the BCM50 system to the LAN and WAN 157 BCM50 Installation and Maintenance Guide 4 Proceed to “Next step” . To connect the BCM50a main unit to the WAN 1 Use the Integrated Router Web GUI to configure the router card on the BCM50a main unit. Refer to the BCM50a Integrated Router...
Page 159 - Testing basic BCM50 functionality; This section describes how to test the BCM50 system.; To test the main unit; Select the line or line pool to which the line belongs.
Chapter 18 Testing basic BCM50 functionality 159 BCM50 Installation and Maintenance Guide Chapter 18 Testing basic BCM50 functionality This section describes how to test the BCM50 system. Refer to the following sections for information on testing and troubleshooting the BCM50 system: • “To test the ...
Page 160 - To test the main unit (without a valid keycode); “Viewing the BCM50 system LEDs” on page 59; To test the expansion unit; “Viewing the BCM50 system
160 Chapter 18 Testing basic BCM50 functionality N0027152 01 N0027152 01 To test the main unit (without a valid keycode) 1 Confirm that the date and time is displayed on the phone and is incrementing. 2 Perform a button inquiry by pressing Feature*0. 3 Press Intercom. The DN of your phone displays. ...
Page 161 - To troubleshoot the expansion unit
Chapter 18 Testing basic BCM50 functionality 161 BCM50 Installation and Maintenance Guide 9 Make a call using the line or line pool. To troubleshoot the expansion unit 1 Check that the correct keycode has been entered for the expansion unit. 2 Check that the expansion port is connected to the proper...
Page 162 - To test a trunk MBM; “Verifying the media bay; To determine why the ATA2 does not function
162 Chapter 18 Testing basic BCM50 functionality N0027152 01 N0027152 01 To test a trunk MBM 1 Go to an extension that has access to one of the lines on the MBM. 2 Select the line or line pool to which the line belongs. 3 Check for dial tone. 4 Make a call using the line or line pool. To determine w...
Page 163 - To determine why there is no dial tone at the ATA2; If there is no dial tone at the ATA2 unit:; To check the ATA2 wiring; Use an analog phone to test the ATA2.; Reset to factory settings; modifications can be made.; Some possible situations to use the reset feature are:
Chapter 18 Testing basic BCM50 functionality 163 BCM50 Installation and Maintenance Guide To determine why there is no dial tone at the ATA2 1 If there is no dial tone, replace a single-line telephone for the data communication device. 2 If there is no dial tone at the ATA2 unit: a Disconnect the li...
Page 164 - Reset levels; “To perform a Level 1 and Level 2 reset”; To perform a Level 1 and Level 2 reset
164 Chapter 18 Testing basic BCM50 functionality N0027152 01 N0027152 01 Reset levels Reset to factory settings is a stand-alone feature that has the following levels of reset: • Level 1 reset erases all customer specific data and restores the default configuration for all components. It leaves the ...
Page 165 - System reboots
Chapter 18 Testing basic BCM50 functionality 165 BCM50 Installation and Maintenance Guide Figure 62 Level 1 and Level 2 reset sequence D o n ot pr ess re se t 1 0 se co nd time r System reboots Reset query state Level 1 reset pending Level 2 reset pending Level 1 reset confirm Perform level 1 reset ...
Page 167 - Replacing the BCM50 system components; shows the steps required to replace the BCM50 system components.; “Replacing a power supply” on page 169
Chapter 19 Replacing the BCM50 system components 167 BCM50 Installation and Maintenance Guide Chapter 19 Replacing the BCM50 system components This section provides an overview of how to replace the BCM50 system components. Figure 63 shows the steps required to replace the BCM50 system components. F...
Page 169 - Replacing a power supply; shows an overview of replacing a power supply.; “Preparing the system for maintenance” on page 170
Chapter 20 Replacing a power supply 169 BCM50 Installation and Maintenance Guide Chapter 20 Replacing a power supply This chapter describes the procedure for replacing a power supply. Figure 64 shows an overview of replacing a power supply. Figure 64 Overview of replacing the BCM50 power supply Refe...
Page 170 - Preparing the system for maintenance; To shut down the system; “Removing the power supply”; Removing the power supply; To remove the power supply
170 Chapter 20 Replacing a power supply N0027152 01 N0027152 01 Preparing the system for maintenance In most cases, if the power supply for the main unit is faulty, the system will already be shut down. If this is the case, proceed to “Removing the power supply” . If you are replacing the expansion ...
Page 171 - Connect the new power supply; To connect the new power supply; Connect the new power supply. Refer to; Returning the system to operation
Chapter 20 Replacing a power supply 171 BCM50 Installation and Maintenance Guide 5 Remove the power supply from the table, rackmount shelf, or wallmount bracket. 6 Proceed to “Connect the new power supply” . Connect the new power supply Before you connect the power supply, read the warnings about co...
Page 173 - Replacing a main unit; shows an overview of replacing a main unit.
Chapter 21 Replacing a main unit 173 BCM50 Installation and Maintenance Guide Chapter 21 Replacing a main unit There are three types of main units available: the BCM50, the BCM50a, and the BCM50e. This chapter describes the procedure for replacing a main unit. Figure 65 shows an overview of replacin...
Page 174 - “Preparing the system for maintenance”; “To disconnect the cables”; To disconnect the cables
174 Chapter 21 Replacing a main unit N0027152 01 N0027152 01 Refer to the following sections for information on replacing the BCM50 main unit: • “Preparing the system for maintenance” • “Removing the main unit” on page 175 • “Installing the new main unit” on page 176 Preparing the system for mainten...
Page 175 - Removing the main unit; To remove a rackmounted main unit; Continue to the next step,; To remove a wallmounted main unit; Pull the main unit out and away from the wallmount bracket.
Chapter 21 Replacing a main unit 175 BCM50 Installation and Maintenance Guide 9 Continue to the next step, “Removing the main unit” . Removing the main unit The method you use to remove the main unit depends on how the unit is mounted. Use one of the following procedures to remove the main unit: • “...
Page 176 - To remove a desktop mounted main unit; Installing the new main unit; After installing the new BCM50 main unit proceed to the procedure; To connect the cables; Insert the power supply retention clip into the new main unit.
176 Chapter 21 Replacing a main unit N0027152 01 N0027152 01 To remove a desktop mounted main unit 1 Ensure that all of the cables are removed from the main unit. If they are not, refer to “To disconnect the cables” on page 174 . 2 If there is a unit mounted to the top of the main unit, slide that u...
Page 177 - “To return the system to operation”; To return the system to operation; “System status LEDs”
Chapter 21 Replacing a main unit 177 BCM50 Installation and Maintenance Guide 9 Connect the Ethernet cable to the LAN port. 10 Connect the 25-pair cable to the RJ-21 telephony connector on the front of the main unit. 11 Secure the RJ-21 connector to the BCM50 main unit.If you are using a straight RJ...
Page 179 - Replacing a media bay module; shows an overview of replacing the MBM.; Refer to the following procedures to replace an MBM:
Chapter 22 Replacing a media bay module 179 BCM50 Installation and Maintenance Guide Chapter 22 Replacing a media bay module This chapter describes the procedure for replacing a media bay module (MBM). Figure 66 shows an overview of replacing the MBM. Figure 66 Overview of replacing an MBM Refer to ...
Page 180 - To remove the MBM; “To remove a wallmounted expansion unit” on page 185
180 Chapter 22 Replacing a media bay module N0027152 01 N0027152 01 To remove the MBM 1 Use Element Manager to disable the MBM you are removing. Refer to the BCM50 Administration Guide (N0016868) for more information on disabling an MBM. 2 If the expansion unit is wall-mounted, it must be removed fr...
Page 181 - To insert the new MBM
Chapter 22 Replacing a media bay module 181 BCM50 Installation and Maintenance Guide To insert the new MBM 1 Unpack the new MBM. 2 Verify that the dip switches are all in the factory default positions. Refer to “Verifying the media bay module switch settings” on page 93 . 3 Install the MBM. Refer to...
Page 183 - Replacing an expansion unit; shows an overview of replacing an expansion unit.
Chapter 23 Replacing an expansion unit 183 BCM50 Installation and Maintenance Guide Chapter 23 Replacing an expansion unit This chapter describes the procedure for replacing an expansion unit. Figure 68 shows an overview of replacing an expansion unit. Figure 68 Overview of replacing an expansion un...
Page 184 - Disconnecting the cables; To disconnect the expansion unit cables; Disconnect the LAN cable from the LAN port on the expansion unit.; Removing the expansion unit
184 Chapter 23 Replacing an expansion unit N0027152 01 N0027152 01 Refer to the following sections for information on replacing a expansion unit: • “Disconnecting the cables” • “Removing the expansion unit” • “Removing the MBM” on page 186 • “Inserting the MBM in the new expansion unit” on page 186 ...
Page 185 - To remove a rackmounted expansion unit; To remove a wallmounted expansion unit; Pull the expansion unit out and away from the wallmount bracket.; To remove a desktop-mounted expansion unit
Chapter 23 Replacing an expansion unit 185 BCM50 Installation and Maintenance Guide To remove a rackmounted expansion unit 1 Ensure that all of the cables are removed from the expansion unit. If they are not, refer to “To disconnect the expansion unit cables” on page 184 . 2 If there is a unit mount...
Page 186 - Removing the MBM; Inserting the MBM in the new expansion unit; To insert the MBM in the new expansion unit, refer to
186 Chapter 23 Replacing an expansion unit N0027152 01 N0027152 01 Removing the MBM After you have removed the expansion unit, use the following procedure to remove the MBM from the expansion unit. To remove the MBM 1 Attach one end of a grounding strap to your wrist and the other end to a grounded ...
Page 187 - Installing the new expansion unit; After installing the new expansion unit proceed to the procedure; Connect the power supply cord to the expansion unit.; for a detailed description of the LED states.
Chapter 23 Replacing an expansion unit 187 BCM50 Installation and Maintenance Guide Installing the new expansion unit Use one of the following procedures to install the new expansion unit: • “Installing the BCM50 unit in an equipment rack” on page 80 • “Installing the BCM50 unit on the wall” on page...
Page 188 - Set the basic configuration parameters. Refer to
188 Chapter 23 Replacing an expansion unit N0027152 01 N0027152 01 5 Set the basic configuration parameters. Refer to “Configuring the BCM50 system” on page 123 for more information.
Page 189 - Replacing an internal component; shows an overview of replacing an internal component.; You must wear an antistatic grounding strap at all times when
Chapter 24 Replacing an internal component 189 BCM50 Installation and Maintenance Guide Chapter 24 Replacing an internal component There are three components inside the main unit that you can replace: the hard disk, the fan, and the router card. Figure 70 shows an overview of replacing an internal c...
Page 190 - Special tools
190 Chapter 24 Replacing an internal component N0027152 01 N0027152 01 Refer to the following sections for information on replacing an internal component: • “Preparing the system for maintenance” • “Removing the main unit” on page 191 • “Opening the main unit case” on page 192 • “Removing an interna...
Page 191 - Remove the Ethernet cable from the LAN port.; “To remove a rackmounted main unit”
Chapter 24 Replacing an internal component 191 BCM50 Installation and Maintenance Guide To disconnect the cables 1 Remove the 25-pair cable from the RJ-21 telephony connector on the front of the BCM50 main unit. 2 Remove the Ethernet cable from the LAN port. 3 If the main unit is a BCM50a or BCM50e,...
Page 192 - “Opening the main unit case”; To remove a desktop-mounted main unit; “To disconnect the cables” on page 191; Opening the main unit case; To open the main unit case
192 Chapter 24 Replacing an internal component N0027152 01 N0027152 01 5 Lift the main unit off of the rackmount shelf and set it on a flat, clean, static-free surface. 6 Continue to the next step, “Opening the main unit case” . To remove a wallmounted main unit 1 Ensure that all the cables are remo...
Page 193 - for the location of the screws.; Turn the BCM50 unit over so that the top of the unit is facing up.
Chapter 24 Replacing an internal component 193 BCM50 Installation and Maintenance Guide 3 Remove the three case screws (indicated by “A”) from the back of the unit. Refer to Figure 71 for the location of the screws. Figure 71 BCM50 case screws 4 Turn the BCM50 unit over so that the top of the unit i...
Page 194 - Lift the top of the case off of the BCM50 unit.; Removing an internal component; Use one of the following procedures to remove the component:
194 Chapter 24 Replacing an internal component N0027152 01 N0027152 01 Figure 72 Remove the top of the case 6 Lift the top of the case off of the BCM50 unit. 7 Continue with the next step, “Removing an internal component” . Removing an internal component Use one of the following procedures to remove...
Page 195 - To remove the hard disk; for the location of the cable.; drop or hit the hard disk drive.
Chapter 24 Replacing an internal component 195 BCM50 Installation and Maintenance Guide To remove the hard disk 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface. 2 Remove the Serial ATA cable and the power cable from the hard disk by pressing the clip...
Page 196 - To remove the fan; Ensure the main unit case is open. If it is not, refer to
196 Chapter 24 Replacing an internal component N0027152 01 N0027152 01 Figure 74 Hard disk and bracket screws 5 Lift the hard disk off of the hard disk bracket and set it on a flat, clean, static-free surface. 6 Continue to the next step, “Inserting the new component” on page 198 . To remove the fan...
Page 197 - Remove the fan cable from the header.; To remove the router card
Chapter 24 Replacing an internal component 197 BCM50 Installation and Maintenance Guide Figure 75 Fan 4 Remove the fan cable from the header. 5 Lift the fan out of the main unit and set it on a flat, clean, static-free surface. 6 Continue to the next step, “Inserting the new component” on page 198 ....
Page 198 - Inserting the new component; Use one of the following procedures to insert the new component:; To insert the new hard disk; Use only a Nortel-approved replacement part. Contact your account
198 Chapter 24 Replacing an internal component N0027152 01 N0027152 01 Inserting the new component Use one of the following procedures to insert the new component: • “To insert the new hard disk” • “To insert the new fan” on page 200 • “To insert the new router card” on page 201 To insert the new ha...
Page 200 - Perform a restore or manual reprogram of the system.; To insert the new fan; Insert the new fan into the fan slot in the bottom of the BCM50 case.
200 Chapter 24 Replacing an internal component N0027152 01 N0027152 01 Figure 77 Fan cable routing 9 Perform a restore or manual reprogram of the system. 10 Continue to “To close the main unit case” on page 201 . To insert the new fan 1 Attach one end of a grounding strap to your wrist and the other...
Page 201 - “To insert the new hard disk” on page 198; To insert the new router card; “To remove the router card” on page 197; Closing the main unit case; To close the main unit case
Chapter 24 Replacing an internal component 201 BCM50 Installation and Maintenance Guide 5 Insert the hard disk. Refer to “To insert the new hard disk” on page 198 . 6 Continue to “To close the main unit case” . To insert the new router card 1 Attach one end of a grounding strap to your wrist and the...
Page 202 - Use one of the following procedures to install the BCM50 main unit:
202 Chapter 24 Replacing an internal component N0027152 01 N0027152 01 Figure 78 Replacing the top of the case 4 Turn the main unit over so you can access the screws holes on the bottom of the unit. 5 Insert the three case screws in the back of the unit and tighten them. Refer to Figure 71 on page 1...
Page 203 - “To return the BCM50 system to operation”; To return the BCM50 system to operation; “System status LEDs” on page 59
Chapter 24 Replacing an internal component 203 BCM50 Installation and Maintenance Guide To connect the cables 1 Rotate the power supply retention clip so that the power supply jack is clear. 2 Connect the power supply cord to the main unit. 3 Rotate the power supply retention clip to lock the power ...
Page 205 - Appendix A; RJ-21 telephony connector wiring chart; shows the RJ-21 telephony connector on a BCM50.; lists the wiring details for the RJ-21 telephony connector.
Appendix A RJ-21 telephony connector wiring chart 205 BCM50 Installation and Maintenance Guide Appendix A RJ-21 telephony connector wiring chart You can connect 4 analog telephone lines, 4 analog telephony devices, and 12 digital telephones to the RJ-21 telephony connector. Figure 79 shows the RJ-21...
Page 207 - Appendix B; LAN ports wiring chart
Appendix B LAN ports wiring chart 207 BCM50 Installation and Maintenance Guide Appendix B LAN ports wiring chart All BCM50 units have LAN ports as follows: • The BCM50 has three LAN ports. • The BCM50a has six LAN ports. • The BCM50e has six LAN ports. • The expansion unit has one LAN port. Figure 8...
Page 208 - lists the wiring details for the LAN ports.
208 Appendix B LAN ports wiring chart N0027152 01 N0027152 01 Table 35 lists the wiring details for the LAN ports. Table 35 LAN port wiring Pin Signal 1 + Receive Data (Rx+) 2 – Receive Data (Rx–) 3 + Transmit Data (Tx+) 4 No connection 5 No connection 6 – Transmit Data (Tx–) 7 No connection 8 No co...
Page 209 - Appendix C; WAN ports wiring chart; Two BCM50 main units, the BCM50a and the BCM50e, have a Router card.
Appendix C WAN ports wiring chart 209 BCM50 Installation and Maintenance Guide Appendix C WAN ports wiring chart Two BCM50 main units, the BCM50a and the BCM50e, have a Router card. On the BCM50a, the WAN port is an RJ-11 port. On BCM50e, the WAN port is an RJ-45 port. Figure 81 shows the WAN ports ...
Page 210 - RJ-45 WAN port wiring
210 Appendix C WAN ports wiring chart N0027152 01 N0027152 01 Table 37 RJ-45 WAN port wiring Pin Signal 1 + Receive Data (Rx+) 2 – Receive Data (Rx–) 3 + Transmit Data (Tx+) 4 No connection 5 No connection 6 – Transmit Data (Tx–) 7 No connection 8 No connection
Page 211 - Appendix D; Expansion ports wiring chart; ). These ports are used to connect to a expansion unit or to; lists the wiring details for the expansion ports.
Appendix D Expansion ports wiring chart 211 BCM50 Installation and Maintenance Guide Appendix D Expansion ports wiring chart Two of the four RJ-45 connectors on the BCM50, the BCM50a, and the BCM50e are designated as Expansion ports (see Figure 82 ). These ports are used to connect to a expansion un...
Page 213 - Appendix E; DTM wiring chart
Appendix E DTM wiring chart 213 BCM50 Installation and Maintenance Guide Appendix E DTM wiring chart The digital telephone line is connected to the Digital Trunk Module (DTM) through the RJ-48c jack on the front of the media bay module (MBM) (see Figure 83 ). Figure 83 DTM RJ-48C port Table 39 and T...
Page 215 - Appendix F; BRIM wiring chart; ). You can connect up to four BRI ISDN lines to the
Appendix F BRIM wiring chart 215 BCM50 Installation and Maintenance Guide Appendix F BRIM wiring chart The digital BRI ISDN lines are connected to the BRIM through the RJ-45 jacks on the front of the media bay module (MBM) (see Figure 84 ). You can connect up to four BRI ISDN lines to the BRIM. Figu...
Page 217 - Appendix G; GATM wiring chart; lists the wiring details for the RJ-21 connector on the GATM4.
Appendix G GATM wiring chart 217 BCM50 Installation and Maintenance Guide Appendix G GATM wiring chart Analog telephone lines are connected to the GATM4 or GATM8 through the RJ-21 connector on the front of the media bay module (MBM) (see Figure 85 ). Figure 85 GATM RJ-21 connector Table 43 lists the...
Page 218 - lists the wiring details for the RJ-21 connector on the GATM8.
218 Appendix G GATM wiring chart N0027152 01 N0027152 01 Table 44 lists the wiring details for the RJ-21 connector on the GATM8. Aux 50 Tip Violet-Slate — — 25 Ring Slate-Violet Note: The AUX port supports full data speeds. When the line is in use by an analog device, the icon is lit on the phone to...
Page 221 - Appendix H
Appendix H 4x16 wiring charts 221 BCM50 Installation and Maintenance Guide Appendix H 4x16 wiring charts You can connect up to 4 analog telephone lines and up to 16 digital telephones to the 4x16 media bay module (MBM). The analog telephones lines are connected to the 4x16 through the RJ-11 jacks (l...
Page 222 - lists the wiring details for the RJ-21 connector on the 4x16.
222 Appendix H 4x16 wiring charts N0027152 01 N0027152 01 Table 47 lists the wiring details for the RJ-21 connector on the 4x16. Table 46 4x16 default line numbering Port number Default line number on Expansion port 1 Default line number on Expansion port 2 1 065 095 2 066 096 3 067 097 4 068 098 Ta...
Page 225 - Appendix I; DSM16 and DSM32 wiring charts
Appendix I DSM16 and DSM32 wiring charts 225 BCM50 Installation and Maintenance Guide Appendix I DSM16 and DSM32 wiring charts Digital telephones, such as the Business Series Telephones, are connected to the Digital Station Module (DSM16 or DSM32) through the RJ-21 connectors on the front of the med...
Page 227 - Appendix J; lists the wiring details for the RJ-21 connector on the ASM.
Appendix J ASM8, ASM8+, and GASM wiring chart 227 BCM50 Installation and Maintenance Guide Appendix J ASM8, ASM8+, and GASM wiring chart Analog telephony devices, such as single line telephones, modems and Fax machines, are connected to the Analog Station Module (ASM) through the RJ-21 connector on ...
Page 229 - Appendix K; System region attributes; This section covers the following main topics:; Regional default system values; specific languages
229 BCM50 Installation and Maintenance Guide Appendix K System region attributes This section describes some of the differences in the system defaults. These defaults are set based on the region or telephony or CallPilot template that you select in the Quick Start wizard when the system is first con...
Page 230 - Regional language default values
230 Appendix K System region attributes N0027152 01 N0027152 01 Regional language default values Table 50 lists the languages available for each region and the order in which the languages are set as default. Table 51 shows the language support for South American and Central American countries. Tabl...
Page 231 - Regional caller ID display formats; Regional companding law; The; Regional media bay module availability
Appendix K System region attributes 231 BCM50 Installation and Maintenance Guide Regional caller ID display formats The Caller ID function is supported on telephones that provide a display window. Caller ID format can consist of the name and number of the calling party. For further information on co...
Page 232 - Regional PRI line protocol support; shows the PRI line protocol support by region.
232 Appendix K System region attributes N0027152 01 N0027152 01 Regional PRI line protocol support Table 54 shows the PRI line protocol support by region. Hong Kong 9 9 9 9 Italy 9 9 9 North America 9 9 9 9 9 9 Norway 9 9 9 PRC 9 9 9 9 Spain 9 9 9 Sweden 9 9 9 Switzerland 9 9 9 United Kingdom 9 9 9 ...
Page 233 - ISDN line services; Communications Manager.
Appendix K System region attributes 233 BCM50 Installation and Maintenance Guide ISDN line services Table 55 shows the ISDN private network services that are supported by the Business Communications Manager. Table 56 on page 234 shows the network-based ISDN supplementary services and the features av...
Page 234 - Define time zones by country and language; provides a list of formats based on language or country.
234 Appendix K System region attributes N0027152 01 N0027152 01 Define time zones by country and language Time zones are based on the actual time zone where the BCM50 is located. The Time Zone dropdown list on the initialization screen, allows you to choose a compatible time zone. If your exact loca...
Page 235 - System defaults; addition, the following functionality applies:
Appendix K System region attributes 235 BCM50 Installation and Maintenance Guide System defaults Table 58 compares the system defaults for the North American, Global and UK regions. In addition, the following functionality applies: • Regions for Denmark, Holland and Sweden are the same as the Global...
Page 236 - Restriction filter defaults; Some profiles have default restriction dialing filters.
236 Appendix K System region attributes N0027152 01 N0027152 01 Restriction filter defaults Some profiles have default restriction dialing filters. Table 59 lists the filters for these profiles. Number of rings 4 ring cycles 4 ring cycles 2 ring cycles DRT Delay Number of rings 4 ring cycles 4 ring ...
Page 237 - Digital trunk types; provides a description of the types of digital trunk types.
Appendix K System region attributes 237 BCM50 Installation and Maintenance Guide Digital trunk types Table 60 provides a description of the types of digital trunk types. Note that some of these line types are available only when specific regions are chosen. Table 60 Digital trunk types and descripti...
Page 238 - CallPilot regions; application is supported.
238 Appendix K System region attributes N0027152 01 N0027152 01 CallPilot regions The CallPilot portion of the BCM50 application also has a region setting that defines some call-management-related system defaults. The CallPilot region is specified at system initialization and start up when you run t...
Page 241 - Index; Numerics
241 BCM50 Installation and Maintenance Guide Index Numerics 4x16 combination module, station component 43default DNs 222default line numbers 222hardware description 43wiring chart 221 7208 (North America only) 55 7316 7406, compatible handset 56 7316E plus KIM 55 7406 telephone overview 56 A accesso...