Lucent Technologies 8405 - Manual

2 Figure 2. Another Version of the 8405B and 8405B Plus Voice Terminal Vo lume Ring Trans fe r Te st Conf Mute Drop Sp eak er Hold 1 2 3 4 5 6 7 8 9 A BC DEF MNO JKL GHI PQRS TUV WXYZ * O # Dial pad Handset Hold button Transfer Conference button Ring button 5 Call appearance/feature buttons Message ...

7 A Quick Look at the Features Here are brief descriptions of both voice features and display features that can be used with the 8405 voice terminal. Each description includes what each feature does and how you might want to use it. Note: You will automatically have the following features on your vo...

10 to initiate the Reset Speakerphone feature. As the built-in speakerphone performs a test of the surrounding acoustic environment, you will hear a sequence of tones. When the tones stop, your speakerphone has finished adjusting itself for optimal performance. It is now ready for use. (See “Reset S...

11 How to Use the Features The procedures which appear in the sections, Voice Feature Procedures and Display Feature Procedures, give short, step-by-step instructions for using each feature. For your convenience, the features in each section are listed alphabetically. General Instructions Use the fo...

12 Conventions Used in The Following Procedures and Each of these boxes represents a button that has a feature assigned to it. The button is labeled with the feature name, sometimes followed by an extension number (shown as xxxxx) or a person’s name. This rectangular box, 2 lines by 24 characters, r...

13 Using the Display, Softkeys and Display Control Buttons If you are using an 8405D or 8405D Plus voice terminal, the following information will help you use the display, the softkeys, and the display control buttons. The softkeys are the four keys labeled with arrows ( ) located directly below the...

14 The second line on each feature option screen shows the features you can access. To use any of these features, you must press the softkey below the feature name or abbreviation. For example, on the feature option screen shown on the previous page, you can leave a message for another extension to ...

15 Note: An error tone (one beep) may sound when you have made a mistake in your softkey entries. Press at any time to exit Softkey Mode and return to Normal (call-handling) Mode. Using the Softkeys to Activate a Feature Your display and softkeys allow you to access up to 12 switch-related features....

17 Voice Feature Procedures Handset and Speaker When placing calls or using the voice features, you have the option of doing so by lifting the handset or by pressing . If your voice terminal is set for the Speakerphone feature, pressing simultaneously activates the built-in microphone so you can pla...

18 To see the number stored on an Abbreviated Dialing (AD) button 1 Press the selected while on-hook • Stored number is shown 2 Press to return to the normal display or repeat Step 1 to see another number To place a call using an Abbreviated Dialing (AD) button 1 Press the selected (while off-hook) ...

21 Call Coverage/Consult To answer a call for a coworker for whom you are a coverage point 1 Press the call appearance button of the incoming call when ring begins or green light flashes Note: The call is not at your terminal until the green light is flashing. To leave a message telling a coworker t...

22 Call Forwarding — Busy/Don’t Answer To activate Call Forwarding — Busy/Don’t Answer Note: To find out which type of Call Forwarding activates, contact your system manager. 1 While off-hook, press or Dial the Call Forwarding — Busy/Don’t Answer access code __________ (while off-hook) [dial tone] 2...

23 You can access this feature with the softkeys only if your voice terminal has a display. Call Forwarding — Follow Me To temporarily redirect all calls to an extension or outside number of your choice Note: If you have a button, check with your system manager to see which type of Call Forwarding i...

24 You can access this feature with the softkeys only if your voice terminal has a display. Call Park To park a call (for retrieval at any extension) 1 Press [dial tone] • Second party is temporarily put on hold 2 Press and then press the softkey below CPark or Press or Dial Call Park trunk group ac...

26 To drop the last party added to a conference call 1 Press • You remain connected to the other person on the call Drop To disconnect from a normal call, or to drop the last party added to a conference call 1 Press [dial tone] Note: If you press during a conference call, the last party added will b...

28 Last Number Dialed To automatically redial the last number you dialed (up to 24 digits) (extension, outside number, or trunk/feature access code) 1 Press (while off-hook) or Dial the Last Number Dialed access code __________ (while off-hook) • Number is automatically dialed Note: Available with a...

31 You can access this feature with the softkeys only if your voice terminal has a display. Priority Calling To place a priority call (3-burst ring) 1 If you are using an 8405 with a display, press and then press the softkey below PCall(while off-hook) If your 8405 does not have a display, press (wh...

32 Important: You can use this feature only if you are using an 8405B Plus or 8405D Plus voice terminal, if the Reset Spkr label appears under the button, and if your voice terminal is set for the Speakerphone feature (as opposed to the Speaker feature). If you do not have a button or the Reset Spkr...

33 • You will hear a set of rising tones as the speakerphone adjusts itself to the surrounding acoustical environment. These tones are automatic. No user response is required. To adjust the speakerphone to the surrounding room acoustics Note: If you do not have a button, it is not necessary to activ...

38 Note: If you are using an 8405B or an 8405D voice terminal, you cannot use this feature. If you are using an 8405B Plus or an 8405D Plus, you have either the Speaker (listen-only) feature or the Speakerphone (listen and talk) feature. If you are uncertain whether your voice terminal is set for th...

40 Test To test the voice terminal lights (on all 8405 voice terminals) and the display (on the 8405D and 8405D Plus voice terminals) 1 While on-hook or off-hook, press and hold • Green light next to goes on Note: If the green light next to does not go on or flashes rather than goes on steadily, it ...

41 Display Feature Procedures This section includes the procedures for five display features you may use with the 8405 voice terminal equipped with a display. However, note that the display, along with the softkeys and display control buttons, can also be used for accessing up to 12 softkey features...

42 To see who’s on hold while on a call 1 Press 2 Press the call appearance of the held call • Information is shown on the display screen; you remain connected to the present call 3 To return to the held call, press and the call appearance button of the held call Message Retrieval To see your messag...

43 5 If appropriate, press the call appearance button associated with the person on hold to give them their messages To return a call for the coworker to the displayed extension (while on a call with the coworker) 1 Press • Coworker is put on hold 2 Press while any part of message is shown 3 Press •...

44 Timer To see elapsed time (hours, minutes, seconds) 1 Press and then press the softkey below Timer (which exits you from softkey mode) or Press • Elapsed time is shown 2 To stop timer and clear display, press and then press the softkey below Timer again or Press again • Elapsed time is displayed ...

45 Tones and Their Meaning Ringing tones are produced by an incoming call. Feedback tones are those which you hear through the handset (receiver) or the speaker. Ringing Tones • 1 ring — A call from another extension. • 2 rings — A call from outside or from the attendant. • 3 rings — A priority call...

46 Troubleshooting Problem Solution A feature doesn’t work as noted in this guide. 1 Reread the procedure and try again. 2 For many features you must lift the handset before you can use the feature. 3 Check with your system manager to be sure this feature is administered on your voice terminal. 4 Yo...

48 Key Words to Know access code See feature access code. activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main console. AUDIX Audio Information Exchange, an optional voice mail and message service which provides coverage fo...

50 system list One of the four types of Abbreviated Dialing lists; programmable only by the system manager. Contains telephone numbers helpful to all system users, and stores each of those numbers as a 2-digit list item. system manager The person responsible for specifying and managing the operation...

Bl in d Pe rf Quick Reference Lists Feature Code ABBREVIATED DIALING Personal Group System Program AUTOMATIC CALLBACK Cancel CALL FORWARDING — BUSY DON’T ANSWER or CALL FORWARDING — FOLLOW ME Cancel Feature Code CALL PARK Answer Back CALL PICKUP LAST NUMBER DIALED LEAVE WORD CALLING Cancel PRIORITY ...

Bl in d Pe rf Abbreviated Dialing* Item No. Personal List 1 Personal List 2 Personal List 3 Name Name Name 1 2 3 4 5 6 7 8 9 0 Miscellaneous Description Extension Message Attendant AUDIX Trunk Codes Description Code * You may have as many as 3 personal lists, and each list can have either 5 or 10 it...