Lucent Technologies 9400 - Manual

Lucent Technologies 9400

Lucent Technologies 9400 – Manual, read for free online in PDF format. We hope this helps you resolve any issues you may have. If you have further questions, please contact us through the contact form.

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Table of Contents:

  • Page 3 – Means of Connection; FIC Code
  • Page 4 – European Union Declaration of Conformity; ETS standards referenced by iCTR3 and CTR4
  • Page 5 – How to get help; How to order more copies
  • Page 6 – Contents; Contents vi
  • Page 7 – — Telephone Features
  • Page 8 – — Computer-Related Calling Features
  • Page 9 – — Hospitality Features
  • Page 10 – — System Management Features
  • Page 13 – — Call Center Features
  • Page 14 – — Private Networking Features
  • Page 15 – — Adjunct Systems; Index
  • Page 17 – About This Book; What Is the Purpose of This Book?; Who Should Read This Book?
  • Page 19 – How Can I Order Other Books?
  • Page 21 – —System Overview
  • Page 22 – Hardware
  • Page 23 – Fiber Link Administration; Carriers and Cabinets; Compact Modular Cabinets
  • Page 24 – Compact Modular Cabinet; Single-Carrier Cabinets
  • Page 25 – Typical Single-Carrier Cabinet and cabinet stack; Multi-Carrier Cabinets
  • Page 26 – Typical Multi-Carrier Cabinet
  • Page 27 – Standard Configurations
  • Page 28 – Reliability and Recoverability; Configuring for Reliability/Recoverability
  • Page 29 – DEFINITY ECS Network Connections; Public Telephone Network
  • Page 30 – ATM Networks
  • Page 31 – Typical Connections
  • Page 32 – Typical DEFINITY ECS Connections
  • Page 33 – International Capabilities; Public Network Call Priority
  • Page 34 – Power
  • Page 35 – —Telephone Features; Telephones; Telephones for the Global Marketplace
  • Page 36 – 400 Tip/Ring Interface Module; 200-Series Analog Telephones; IP SoftPhones
  • Page 37 – Wireless Handsets for X-Station Mobility; Teleconferencing Products; Quorum A-28 Conference Bridge; SoundStation
  • Page 38 – SoundStation EX; Soundstation EX with External Microphones
  • Page 39 – Telephone Features; Handling Incoming Calls; Automatic Hold; Long Hold Recall; Transfer; Pull Transfer
  • Page 40 – Transfer — Outgoing Trunk
  • Page 41 – Conference; Abort Conference on Hangup; Call Park
  • Page 42 – Internal Automatic Answer; Call Redirection; Call Forwarding
  • Page 43 – Call Coverage; Coverage Callback
  • Page 44 – Consult
  • Page 45 – Typical DEFINITY ECS Call Coverage Options
  • Page 46 – Night Service; Enhanced Night Service
  • Page 47 – Bridged Call Appearance — Single-Line
  • Page 48 – Call Pickup; Group Call Pickup; Station Hunting; Station Hunt Before Coverage
  • Page 49 – Circular Station Hunting; Speed/Convenience Calling; Abbreviated Dialing; Abbreviated Dialing Labeling
  • Page 51 – Recorded Telephone Dictation Access; Crisis Alert
  • Page 52 – Manual Originating Line Service; Telephone Displays; Voice Terminal Display
  • Page 53 – Group Communication
  • Page 54 – Intercom — Dial
  • Page 55 – Code Calling Access; Special Ringing; Distinctive Ringing
  • Page 56 – Messaging; Leave Word Calling
  • Page 57 – Voice Messaging and Call Coverage; Voice Message Retrieval; Message-Retrieval Options; Demand Print
  • Page 58 – Voice Messaging Systems; Telecommuting; Personal Station Access
  • Page 59 – Station Self Display
  • Page 61 – Attendant Console; DEFINITY PC Console
  • Page 62 – Attendant Features; Call Handling; Listed Directory Number
  • Page 63 – Backup Alerting
  • Page 64 – Serial Calling; Making Calls; Auto Start and Don’t Split
  • Page 65 – Accessing the Attendant
  • Page 66 – Trunk Group Access
  • Page 67 – Attendant Direct Trunk Group Selection; Centralized Attendant Service; Control of Trunk Group Access
  • Page 68 – Inter-PBX Attendant Calls
  • Page 70 – DEFINITY ECS Modem Pooling
  • Page 71 – Alphanumeric Dialing
  • Page 72 – Data Restriction
  • Page 73 – Multimedia Call Handling
  • Page 74 – DEFINITY ECS Multimedia Call Handling
  • Page 75 – Multimedia Call Redirection to MM Endpoint
  • Page 76 – IP Solutions
  • Page 77 – Trunks
  • Page 78 – IP Trunk; Road-warrior Application
  • Page 79 – Integrated Workstation Applications; PassageWay
  • Page 81 – —Hospitality Features; Overview
  • Page 82 – Hospitality Services
  • Page 83 – Auto-Selection of DID Numbers
  • Page 85 – —System Management Features; Scheduling; Call Restrictions
  • Page 86 – Station Security Codes
  • Page 87 – Per Line CPN Restriction; Restriction — Controlled
  • Page 89 – Troubleshooting; Automatic Circuit Assurance
  • Page 90 – DCS Automatic Circuit Assurance
  • Page 91 – Variable Length Ping; Information and Reports; Recent Change History
  • Page 92 – Call Charge Information; Bulletin Board
  • Page 93 – Traffic Reports
  • Page 94 – Announcements; Recorded Announcement
  • Page 95 – Administration Without Hardware; Terminal Translation Initialization (TTI); Tenant Partitioning
  • Page 96 – Trunk Group Circuits
  • Page 97 – Auxiliary Trunks; Central Office; IP Trunks
  • Page 98 – ISDN Trunks
  • Page 99 – DEFINITY ECS and ISDN
  • Page 101 – Automatic TEI (Termination Endpoint Identifier); ATM Trunks; ISDN Presentation Restriction
  • Page 102 – Tandem; tandem switch
  • Page 103 – Digital Multiplexed Interface; E1 Interface
  • Page 104 – T1 Interfaces; Answer Detection
  • Page 105 – Automatic Transmission Measurement System; Automatic Routing Features
  • Page 106 – AAR/ARS Overlap Sending
  • Page 107 – Alternate Facility Restriction Levels; Generalized Route Selection
  • Page 108 – Subnet Trunking; Extension Number Portability; Alarm Assignments; External Device Alarming
  • Page 109 – Customer-Provided Equipment Alarm
  • Page 111 – —Call Center Features
  • Page 112 – A DEFINITY Call Center
  • Page 114 – A Basic Example of Automatic Call Distribution
  • Page 115 – Agent Call Handling; Multiple Call Handling
  • Page 116 – Call Center Release Control; Intraflow and Interflow
  • Page 117 – Abandoned Call Search
  • Page 118 – COR for VDN; VDN in a Coverage Path; Applications
  • Page 119 – Call Distribution Based on Skill
  • Page 120 – Best Service Routing; Dialed Number Identification Service (DNIS)
  • Page 122 – Dual Links to CMS; CentreVu Advocate; Call Selection Override per Skill
  • Page 124 – Direct Agent Announcement
  • Page 125 – ASAI Pending Work Mode Change; CentreVu Computer Telephony on MAPD-NT
  • Page 126 – ATM; ATM Trunking
  • Page 127 – —Private Networking Features; Private Network Access
  • Page 129 – Figure 14. DEFINITY ECS as Part of a DCS
  • Page 130 – Phone Features That Work Over the Network
  • Page 131 – QSIG; Call Completion
  • Page 132 – Path Replacement
  • Page 133 – Call Transfer
  • Page 134 – QSIG VALU
  • Page 135 – Call Coverage and CAS; QSIG Voice Mail Capabilities
  • Page 137 – —Adjunct Systems; Voice Messaging and Response; DEFINITY AUDIX
  • Page 140 – Mode Code Interface; Lodging; Conversant
  • Page 141 – Call Accounting System; Other Supported Systems
  • Page 143 – Figure 15. PassageWay Direct Connect Configurations
  • Page 144 – Wireless; Forum Personal Communications Manager
  • Page 145 – Numerics
Loading the manual

555-233-002
Issue 1
April 2000

DEFINITY

®

Enterprise Communications Server

Release 8.2
Overview

233002_1.book Page i Monday, February 21, 2000 8:28 AM

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Summary

Page 3 - Means of Connection; FIC Code

Lucent Technologies attests that this registered equipment is capable of providing users access to interstate providers of operator services through the use of access codes. Modification of this equipment by call aggregators to block access dialing codes is a violation of the Telephone Operator Cons...

Page 4 - European Union Declaration of Conformity; ETS standards referenced by iCTR3 and CTR4

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If tr...

Page 5 - How to get help; How to order more copies

How to get help If you need additional help, the following services are available. You may need to purchase an extended service agreement to use some of these services. Contact your Lucent representative for more information. DEFINITY Helpline +1 800 225 7585 (for help with feature administration an...

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