LG WM6500HBA - User Manual

5 IMPORTANT SAFETY INSTRUCTIONS ENGLISH • Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. • Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laundry products. Incorrect usage can ...

6 IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS CAUTION STATEMENTS CAUTION • To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: Installation • Install the pro...

7 PRODUCT OVERVIEW ENGLISH PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. WARNING • For your safety and for extended product...

8 PRODUCT OVERVIEW Accessories Included Accessories a Non-skid Pads b Hole Caps c Wrench d Tie Strap e Elbow Bracket (for securing drain hose) Required Accessories (sold separately) a Hot and Cold Water Hoses Optional Accessories (sold separately) a Pedestal † b Pedestal Washer † c Stacking Kit † Ch...

9 INSTALLATION ENGLISH INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this washer or transporting it to another location. a Choosing the Proper Location b Unpacking and Removing Shipping Material c Connecting the Inlet ...

10 INSTALLATION WARNING • Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel- Do not contact the following parts while the appliance is energized: pump, valve, motor, control board. Tools Needed a Pliers b Flat-Blad...

11 INSTALLATION ENGLISH Stacking or Pedestal Installation The washer can be stacked under a dryer or on top of a pedestal or pedestal washer. NOTE • Refer to the instructions packaged with the optional pedestal kit before stacking appliance on pedestal. • Do not use a drain pan with a pedestal or pe...

12 INSTALLATION NOTE • Make sure to remove the entire bolt assembly, including:- metal bolt and washer- rubber damper- plastic rod 2 Install the hole caps.• Locate the hole caps d included in the accessory pack or attached to the back of the washer. Install the caps in the holes left by the bolt ass...

13 INSTALLATION ENGLISH there is a rubber seal a in place in both ends of each hose to prevent leaking. 2 Connect the water supply hoses.• Connect the water inlet hoses to the hot and cold water faucets tightly by hand and then tighten another 2/3 turn with pliers. • Connect the blue hose to the col...

14 INSTALLATION 2 Insert the end of the drain hose into the standpipe. 3 Use the provided tie strap b to secure the drain hose in place. 4 If the water valves and drain are built into the wall, fasten the drain hose to one of the water hoses with the provided tie strap c (ribbed side on inside). Usi...

15 INSTALLATION ENGLISH NOTE • Before installing the washer, make sure that the floor is clean, dry and free of dust, dirt, water and oil so the washer feet cannot slide easily. Feet that move or slide on the floor can contribute to excessive vibration and noise. How to Level the Washer 1 Position t...

16 INSTALLATION Final Installation Check Connecting to the Power Supply Plug the washer into a 120 V, 60 Hz grounded 3- prong outlet. WARNING • Do not use a worn or damaged power cord or power plug. Replace or repair it immediately. Failure to do so may result in death, fire, electric shock, or malf...

17 OPERATION ENGLISH OPERATION Before Use WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Operation Overview 1 Sort laundry and load the washer.• Sort laundry by fabric type, soil level, color and load size as ...

18 OPERATION 7 End of cycle.• When the cycle is finished, a melody sounds. Immediately remove the clothing from the washer to reduce wrinkling. • Check around the door seal when removing the load for small items that may be caught in the seal. NOTE • The washer rotates the laundry in a way that allo...

19 OPERATION ENGLISH outdoor clothes, and plastic mats.) Failure to do so may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration. • Remove the stuffing from pillows and cushions before washing the covers. Failure to do so can c...

20 OPERATION • The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer must close easily. • The washer will not fill or operate with the door open. CAUTION • Clothing or articles that are waterproof or water- resistant must be washed in the Waterp...

21 OPERATION ENGLISH 2 Load the laundry products into the appropriate compartments.• Follow the manufacturer’s recommendations when adding cleaning products. a Pre-wash detergent compartment (on some models) b Liquid detergent cup c Main wash detergent compartment d Liquid fabric softener compartmen...

22 OPERATION Liquid Bleach Compartment This compartment holds liquid bleach, which is dispensed automatically at the proper time during the wash cycle. The dispenser is activated twice to ensure complete dispensing of the bleach. Any liquid remaining in the dispenser at the end of the cycle is water...

23 OPERATION ENGLISH Control Panel Control Panel Features a Power On/Off Button • Press this button to turn the washer on or off.• Pressing this button during a cycle will cancel that cycle and any load settings will be lost.• The door will unlock after a brief pause. NOTE • If there is any water re...

24 OPERATION g Option and Extra Function Buttons • These buttons allow you to select additional cycle options. Time and Status Display a Status Display • The display shows the settings, estimated time remaining, options, and status messages. b Door Lock Indicator • This indicator lights up when the ...

25 OPERATION ENGLISH Wash Cycles The wash cycles are designed for specific types of wash loads. Select the cycle that best matches the load contents for maximum wash performance and fabric care. See Sorting Laundry section for best results, and follow the fabric care labels on your garments. For a g...

30 OPERATION Download Cycles The wash cycle below can be downloaded on the LG ThinQ App. Available Options † This option is automatically included in the cycle and cannot be deselected. NOTE • Delay Start can be selected for every cycle in this table. • Extra Rinse can be selected for every cycle in...

32 OPERATION Cycle Modifiers About Modifier Buttons Each cycle has default settings that are selected automatically. You can also customize these settings using the cycle modifier buttons.• Repeatedly press the button for the desired modifier until the indicator light for the desired setting is lit....

33 OPERATION ENGLISH Steam Adding this option to a wash cycle helps provide superior cleaning performance. Using steam gives fabrics the cleaning benefits of a very hot wash.• Steam may not be clearly visible during steam cycles. This is normal. Too much steam could damage clothing. • Do not use ste...

34 OPERATION Pre-wash This option adds a pre-wash (for about 15 - 17 minutes ) for improved cleaning of heavily soiled or stained clothing. NOTE • If you select Pre-wash after putting the detergent directly in the drum, the detergent may be washed away, reducing the washing performance. Settings 1 P...

36 SMART FUNCTIONS SMART FUNCTIONS Using LG ThinQ Application The LG ThinQ application allows you to communicate with the appliance using a smartphone. LG ThinQ Application Features For the product that contains the Wireless LAN module• Remote Start - Control the appliance remotely from the LG ThinQ...

37 SMART FUNCTIONS ENGLISH • The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual. • LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors c...

39 SMART FUNCTIONS ENGLISH Open Source Software Notice Information To obtain the source code that is contained in this product, under GPL, LGPL, MPL, and other open source licenses that have the obligation to disclose source code, and to access all referred license terms, copyright notices and other...

40 MAINTENANCE MAINTENANCE WARNING • To reduce the risk of fire, electric shock, or injury to persons, read this entire owner’s manual, including the SAFETY INSTRUCTIONS , before operating this appliance. • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow t...

41 MAINTENANCE ENGLISH • Do not exceed the maximum fill line when adding bleach or powdered cleaners. Powdered cleaners may remain in the drum after cleaning. 3 Close the door and press the Power button. 4 Select the Tub Clean cycle and press the Start/Pause button to begin the cycle. 5 After the cy...

42 MAINTENANCE Cleaning the Door Seal Clean the door seal once a month to prevent build-up of dirt. CAUTION • Cleaning the door seal with undiluted bleach may cause malfunction of the door seal and washer parts. You must add water to the bleach before using it. 1 Wear rubber gloves and protective go...

43 MAINTENANCE ENGLISH NOTE • A Water supply error message appears on the display when the water pressure is low or an inlet filter is clogged with dirt. Clean the inlet filter. Cleaning the Drain Pump Filter The washer fails to drain if the drain pump filter is clogged. Periodically clean the drain...

44 MAINTENANCE NOTE • A Drainage message appears on the display when the drain pump filter is clogged with dirt. Clean the drain pump filter. Care in Cold Climates Storing the Washer If the washer will not be used for an extended period and is in an area that could be exposed to freezing temperature...

45 MAINTENANCE ENGLISH 6 Turn on the faucets. 7 Press the Power button to turn on the washer. 8 Turn the knob to select Spin Only cycle for draining and spinning. 9 Press the Start/Pause button. When the Drain Hose Is Frozen 1 Pour hot water in the washer drum and close the door. 2 Wait for 1 - 2 ho...

46 TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the washer does not function properly or does not function at all, check the following before you call for service. FAQ...

48 TROUBLESHOOTING Noises Oversudsing Too much sudsing detected. • The washer will operate the suds reduction cycle for about 2 hours. Voltage abnormality Abnormal voltage detected. • Unplug the power plug. If error recurs, call for service. Problem Possible Cause & Solution Clicking Door lock s...

51 TROUBLESHOOTING ENGLISH Performance Washer stops for a few minutes and then restarts. A motor protection device has been activated to prevent overheating of the motor. • This is normal. If the motor protection device is activated, the washer will stop for a few minutes and then start again. Washe...

52 TROUBLESHOOTING Odor Wrinkling Washer is overloaded. • The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer should close easily. Hot and cold water inlet hoses are reversed. • Hot water rinse can set wrinkles in garments. Check the Inlet hos...

54 LIMITED WARRANTY LIMITED WARRANTY USA TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS AC...

55 LIMITED WARRANTY ENGLISH • Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or contrary to the Product owner’s manual. • Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of nature, or any oth...

58 LIMITED WARRANTY CANADA TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDIC...

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