LG WM3499HVA - User Manual

5 IMPORTANT SAFETY INSTRUCTIONS ENGLISH WARNING For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, or electric shock, or to prevent property damage, injury to persons, or death. GROUNDING INSTRUCTIONS This appliance must be grounded. In the even...

7 IMPORTANT SAFETY INSTRUCTIONS ENGLISH WARNING For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, or electric shock, or to prevent property damage, injury to persons, or death. SAFETY INSTRUCTIONS FOR USE, CARE, CLEANING, AND DISPOSAL WARNING T...

8 PRODUCT OVERVIEW PRODUCT OVERVIEW Parts Accessories NOTE y Contact LG Customer Service at 1-800-243-0000 (1-888-542-2623 in Canada) if any accessories are missing. y For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfu...

9 PRODUCT OVERVIEW ENGLISH Control Panel Features Operation Button Description y Turns the washing machine on and off. y (During the wash cycle) stops operation, and cancels the settings. y Tub Clean - For tub clean (see page 30). y Sanitary - For underwear, diapers, etc. (see page 24). y Baby Wear ...

10 PRODUCT OVERVIEW Operation (continued) Button Description y Set the delay time of starting the cycle (see page 27). y Use this option for enhanced washing performance with low energy consumption. y Use this option to add garments or remove foreign objects like coins or keys after the cycle has st...

11 INSTALLATION ENGLISH INSTALLATION Installation Overview WARNING y Washer is heavy! Two or more people are required when moving and unpacking the washer. Failure to follow this warning can result in back or other injury. y Store and install the washer where it will not be exposed to temperatures b...

12 INSTALLATION Choosing the Proper Location Install the washing machine on a solid floor that is strong and rigid enough to support the weight of the washing machine, even when fully loaded, without flexing or bouncing. If the floor has too much flex, you may need to reinforce it to make it more ri...

13 INSTALLATION ENGLISH 1 Starting with the bottom two shipping bolts, use the wrench (included) to fully loosen all four shipping bolts by turning them counterclockwise. Remove the bolt assemblies by wiggling them slightly while pulling them out. 2 Locate the four hole caps included in the accessor...

14 INSTALLATION 4 Connect the hoses to the water inlets tightly by hand and then tighten another 2/3 turn with pliers.- Connect the blue hose to the cold water inlet and the red hose to the hot water inlet. Hot water inlet Cold water inlet WARNING y Do not overtighten the hoses. Overtightening can d...

15 INSTALLATION ENGLISH Connecting the Drain Line Secure the drain hose in place to prevent moving and leaking. NOTE y The drain hose should be properly secured. Failure to properly secure the drain hose can result in flooding and malfunction. y Total height of the hose end should not exceed 96 inch...

16 INSTALLATION Leveling the Washer The drum of your new washing machine spins at very high speeds. To minimize vibration, noise, and unwanted movement, the floor must be perfectly level and solid. 1 Check that the washing machine is level. - Ensure it is level by rocking the top edges of the washin...

17 INSTALLATION ENGLISH Connecting to the Power Supply Make sure to ground the washing machine to prevent a short circuit or an electric shock when plugging in. Using a 3-Prong Outlet If plugged into a grounded, 3-prong outlet rated for use with this appliance, no further grounding is necessary. WAR...

18 PREPARATION ◆ Check all pockets to make sure that they are empty. -Items such as clips, matches, pens, coins, and keys can damage both your washer and your clothes. ◆ Close zippers, hooks, and drawstrings to prevent these items from snagging or tangling on other clothes. ◆ Pretreat heavily staine...

19 PREPARATION ENGLISH Category Label Directions Washing Hand Wash Machine Wash, Normal Cycle Use Permanent Press/ Wrinkle Resistant washing machine setting (which has a cool down or cold spray before the reduced spin) Use Gentle/Delicate washing machine setting (slow agitation and/ or reduced wash ...

20 PREPARATION Loading the Dispenser The detergent dispenser drawer of the washing machine has a dispenser compartment for each detergent type. Add each detergent to its appropriate compartment. 1 Pull out the detergent dispenser drawer. 2 Add each detergent to its appropriate compartment. Main wash...

21 PREPARATION ENGLISH Fabric Softener Compartment This compartment holds liquid fabric softener, which will be automatically dispensed during the final rinse cycle. NOTE y Always follow the manufacturer’s recommendations when adding fabric softener. Do not exceed the maximum fill line. Using too mu...

22 OPERATION OPERATION Using the Washer Load the laundry into the washing machine and close the door. 1 2 3 4 5 6 Press the Power button.- The lights around the cycle selector knob will illuminate and a chime will sound. Turn the cycle selector knob in either direction to select the desired cycle.- ...

23 OPERATION ENGLISH Cycle Guide The cycle guide below shows the options and recommended fabric types for each cycle.  = Available option - Cycle time depends on water pressure, type and amount of load, and chosen additional options. - To protect your garments, not every wash/rinse temperature, spi...

24 OPERATION Hand Wash/Wool: Items Labeled Wool or Hand-Wash This cycle is for washing shrinkable woolen or hand-washable items requiring delicate care. Only wash woolen items that are labeled machine washable or hand-washable. NOTE y Laundry weight should be less than 8 pound (3.6 kg) to prevent da...

25 OPERATION ENGLISH Cycle Modifier Buttons Each cycle has preset settings that are selected automatically. You may also customize the settings using the cycle modifier buttons. Press the button for that option to view and select other settings. The washer automatically adjusts the water level for t...

26 OPERATION Dry ( ) Press the Dry button to select drying options. • For consistently dry loads, all articles in the load should be similar in material and thickness. • Do not overload the drum. Items must have room to tumble freely. • Press Start/Pause to remove items before the dry cycle has fini...

27 OPERATION ENGLISH Steam ( ) Steam Wash features enhanced washing performance with low energy consumption. 1 Press the Power button.2 Select a compatible wash cycle (see Cycle Guide). 3 Press the Steam button.4 Press the Start/Pause button. Wi-Fi ( ) Set the Wi-Fi connection. When Wi-Fi is connect...

28 OPERATION Setting Options During Cycle You can add the desired options during the wash cycle. Control Lock You can lock the washing machine to prevent children or others from changing the cycle settings by pressing the buttons during the cycle. Enabling Control Lock Press and hold the Pre-wash an...

29 MAINTENANCE ENGLISH Regular Cleaning Care After Wash After the cycle is finished, wipe the door and the inside of the door seal to remove any moisture. Leave the door open to dry the washer tub interior. Wipe the body of the washing machine with a dry cloth to remove any moisture. WARNING y Unplu...

30 MAINTENANCE Thawing a Frozen Drain Line 1 Pour hot water in the washer tub and close the door.- Leave it for 10 minutes. 2 Press the Power button after 10 minutes. 3 Press the Spin Speed button for draining and spinning. 4 Press the Start/Pause button.- Check if the water drains. Cleaning Periodi...

31 MAINTENANCE ENGLISH Automatic Alert When the power is on and the message blinks, it means the washer tub needs cleaning. Use Tub Clean to clean the washer tub. The automatic indicator alert for cleaning the washer tub depends on the frequency of use, however, the message will generally blink ever...

32 MAINTENANCE WARNING y Unplug the power cord and turn off the faucets before cleaning. Failure to do so may cause electric shock. y Do not use the washing machine without the inlet filters. If you use the washing machine without the inlet filters it will cause leaks and malfunction. y If you use t...

33 MAINTENANCE ENGLISH Cleaning the Drain Pump Filter The washing machine fails to drain if the drain pump filter is clogged. Periodically clean the drain filter to prevent clogging with foreign objects. 1 Press the Power button to turn off the washing machine and pull out the plug. 2 Open the drain...

34 MAINTENANCE Cleaning the Door Seal Clean the door seal once a month to prevent build- up of dirt in the door seal. 1 Wear rubber gloves and protective goggles. 2 Dilute 3/4 cup (177 ml) of liquid chlorine bleach in 1 gallon (3.8 L) of water. 3 Soak a sponge or a soft cloth in this diluted solutio...

35 TROUBLESHOOTING ENGLISH TROUBLESHOOTING Checking Error Messages If the following message appears on the display, check the following and take the appropriate corrective action. Message Possible Causes Solutions Item of clothing has gathered on one side of the tub. y There are not enough items in ...

36 TROUBLESHOOTING Before Calling for Service Check the following before calling for service. Problem Possible Causes Solutions Clicking sound y Do you hear a sound when you close or lock and unlock the door? y This sound is normal and occurs when the door is closed, locked or unlocked. Spraying or ...

39 SPECIFICATIONS ENGLISH Problem Possible Causes Solutions Your home appliance and smartphone is not connected to the Wi-Fi network. The password for the Wi-Fi that you are trying to connect to is incorrect. • Find the Wi-Fi network connected to your smartphone and remove it, then register your app...

40 SMART FUNCTIONS SMART FUNCTIONS NOTE y Smart Diagnosis™ cannot be activated unless the appliance can be turned on using the button. If the appliance cannot be turned on, troubleshooting must be done without using Smart Diagnosis™. y For best results, do not move the phone while the tones are bein...

41 SMART FUNCTIONS ENGLISH Installing LG SmartThinQ Search for the LG SmartThinQ application from the Google Play Store or Apple App Store on a smart phone. Follow instructions to download and install the application. Wi-Fi Function • For appliances with the or logo Communicate with the appliance fr...

42 SMART FUNCTIONS FCC Notice Remote Start Use a smart phone to control your appliance remotely. You can also monitor your cycle operation so you know how much time is left in the cycle. 1 Press the Power button. 2 Put the laundry in drum. 3 Press and hold Remote Start button for 3 seconds to enable...

43 WARRANTY ENGLISH THIS LIMITED WARRANTY DOES NOT COVER: 1. Service trips to deliver, pick up, or install the product or for instruction on product use. 2. Replacing house fuses or resetting of circuit breakers, correction of house wiring or plumbing, or correction of product installation. 3. Damag...

48 WARRANTY With regard to damages or failures resulting from misuse, improper installation, maintenance, natural disaster or repair (unauthorized technician or parts, as specified by LG), customer will be charged for the repair. Strange vibration or noisecaused by not removing transit bolts or tub ...