Lexmark 910 - Manual

iv Chapter 22: Cleaning the LEDs ...................................................... 70 Chapter 23: Closing the top cover ................................................. 72 Chapter 24: Conserving supplies .................................................. 74 Chapter 25: Replacing a photodevelop...

v Chapter 39: Ordering supplies ..................................................... 133 Chapter 40: Calling for service .................................................... 135 Chapter 41: Contacting Lexmark customer service on the Web .................................................................

vii Chapter 69: Setup Menu ............................................................... 288 Chapter 70: Supplies Menu .......................................................... 295 Chapter 71: USB Menu .................................................................. 299 Chapter 72: Utilities Me...

9 1 Printer overview The following illustrations show a Lexmark™ C910 standard model configuration and a fully configured network printer. If you have attached paper handling options to your printer, it may look more like the fully configured model. For information on other possible configurations, ...

11 2 Avoiding print quality problems To prevent print quality problems, do not touch the roller on the bottom of the toner cartridge, the shiny green tube on the photodeveloper, the film on the transfer belt, or the fuser rollers. Scratches or fingerprints on any of these surfaces can affect print q...

12 3 Canceling a print job To cancel a print job: 1 Press Menu . Job Menu appears on the first line of the display and Cancel Job appears on the second line. 2 Press Select . Canceling Job briefly appears on the display. The printer finishes printing any page already being printed, and then stops. T...

13 4 Controlling printed output Your printer driver provides you with the best quality output for various types of printing needs. However, you may want more control over how your printed document will look. Your printer default is set to give you the best screen frequency setting for high quality b...

14 Toner darkness This setting lets you adjust the amount of toner released during printing. Your printer offers five Toner Darkness settings. The values range from 1 (lightest setting) to 5 (darkest setting). The default toner darkness setting is 4. Printing text In both PostScript and PCL emulatio...

16 5 Using the operator panel This section contains information about understanding the operator panel, changing printer settings, and understanding operator panel menus. You can change most printer settings from your software application or printer driver. Settings you change from the application o...

17 Using the operator panel buttons Use the five operator panel buttons to open a menu, scroll through a list of values, change printer settings, and respond to printer messages. The numbers 1 through 6 appear beside the operator panel buttons; these numbers are used to enter personal identification...

18 You can modify printer settings by: • Selecting a setting from a list of values • Changing an On/Off setting • Changing a numerical setting To select a new value as a setting: 1 From a Ready status message, press Menu . The menu names appear. 2 Continue to press and release Menu until you see the...

20 6 Using the Print and Hold function When sending a job to the printer, you can specify in the driver that you want the printer to hold the job in memory. When you are ready to print the job, you must go to the printer and use the operator panel menus to identify which held job you want to print. ...

21 Accessing held jobs from the operator panel 1 To access held jobs from the operator panel: – If the printer is Busy, press Menu and the Job Menu appears. – If the printer is Ready, continue to step 2. 2 Press Menu until you see Held Jobs or Confidential Job on the operator panel display, dependin...

22 Repeat Print If you send a Repeat Print job, the printer prints all requested copies of the job and stores the job in memory so you can print additional copies later. You can print additional copies as long as the job remains stored in memory. Note: Repeat Print jobs are automatically deleted fro...

24 7 Sending a job to print To send a job to the printer: 1 Open the file you want to print. 2 From the File menu, choose Print. 3 Verify that the correct printer is selected in the dialog box. 4 Adjust the printer settings according to your need. The printer settings available are determined by the...

25 8 Color correction Color Correction lets you modify the color settings used to print your documents. The Color Correction settings you can choose from are: Auto, Display, CMYK, Off, Vivid, and Manual. Auto is the default setting when the printer is shipped from the factory. It uses different colo...

27 9 Managing color There are many color management systems on the market today. They range from simple swatchbooks to specially designed and designated color servers. A color management system (CMS) helps you match colors across a number of devices, including scanners, monitors, and printers. A CMS...

28 Popular color management systems There are many color management systems for you to choose from. The type of CMS you choose impacts the color quality of your printed output. Choose a CMS that best meets your cost and performance needs. Some popular color management systems are described here. Win...

29 10 Understanding color Your printer gives you the power to communicate in color. Color attracts attention, commands respect, and adds value to your printed material or information. Using color increases readership and is read more often than the same material printed in black and white. Color can...

30 Primary colors Notice the three primary additive colors red, green, and blue in the illustration. You can see that when all three colors are combined, you get white. However, look at the area where any two colors overlap. What you see is cyan, magenta, or yellow. Equal amounts of green and blue p...

33 11 Choosing media The print quality and feed reliability of your printer and options can vary with the type and size of print media you use. This section provides guidelines for each type of print media. For information on card stock and labels, refer to the Card Stock & Label Guide located o...

34 Smoothness The degree of smoothness of paper directly affects print quality. If the paper is too rough, the toner does not fuse to the paper properly, resulting in poor print quality. If the paper is too smooth, it can cause paper feeding problems. Moisture content The amount of moisture in the p...

36 To help avoid jams or poor print quality: • Always use new, undamaged paper. • Before loading paper, know the recommended print side of the paper you’re using. This information is usually indicated on the paper package. • Do not use paper that you have cut or trimmed yourself. • Do not mix paper ...

37 For best performance, use envelopes made from 75 g/m 2 (20 lb bond) paper. You can use up to 105 g/ m 2 (28 lb bond) weight for the multipurpose feeder as long as the cotton content is 25% or less. Envelopes with 100% cotton content must not exceed 90 g/m 2 (24 lb bond) weight. Do not use envelop...

38 When printing on card stock: • Be sure to select Card Stock in the Paper Type menu item in the Paper Menu. (See Paper Type for detailed information about these settings.) • Be aware that preprinting, perforation, and creasing can significantly affect the print quality and cause paper handling or ...

39 12 Loading media This section provides information about loading media in the input options. Proper paper loading helps prevent paper jams and ensure trouble-free printing. Before loading paper, find the recommended print side of the paper you’re using. This information is usually indicated on th...

40 13 Loading the high capacity feeder You can attach an optional high capacity feeder to your printer. This can provide an additional input of 3,000 sheets of paper. Note: Do not load any print media other than paper in the high capacity feeder. The high capacity feeder must be properly adjusted fo...

44 14 Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of paper, such as transparencies and envelopes. It is useful for single page printing on letterhead, colored paper, or other special paper. Refer to the Card Stock & Label Guide for more information on...

45 Trouble-free printing • Load only one size of paper or envelopes at a time in the multipurpose feeder. • To achieve the best possible print quality, use only high-quality print media that is designed for use in laser printers. For more guidelines on paper, see Choosing media . • To prevent paper ...

49 Loading letterhead a For both simplex (single-sided) and duplex printing on letterhead, place the printed side face up. b Continue with step 6 . 6 Gently slide the print media into the multipurpose feeder. Note: Forcing the print media may cause it to buckle. 7 Slide the width guides until they l...

50 9 Select the paper source, size, and type from your software application and select paper size and type from the operator panel. a Make sure the Paper Size and Paper Type for the multipurpose feeder (MP Feeder Size and MP Feeder Type) are set to the correct value for the print media you are loadi...

52 15 Output bins Your printer has two output bins: the standard output bin on top of the printer and an exit tray (bin 1). Your printer directs all media except transparencies and envelopes to the standard output bin. Transparencies are automatically directed to the exit tray (bin 1) to reduce curl...

53 16 Loading a paper tray The printer lets you know when you need to load paper. If a tray has less than 50 sheets of paper, Tray x Low appears on the display, where x corresponds to a paper tray. Open the tray and load paper to remove the message. When you change the paper in the tray, make sure t...

57 9 Push the tray in. Loading letterhead See Loading the multipurpose feeder for instructions on loading letterhead in the multipurpose feeder. Follow the steps in Loading paper, card stock, or labels to load transparencies in the tray. Loading transparencies See Loading the multipurpose feeder for...

58 17 Using the heavy media tray The optional heavy media tray replaces tray 1. For instructions on removing and installing tray 1, see Exchanging tray 1 . The heavy media tray is specially designed for use with heavier plain paper, glossy paper, transparencies, labels, and card stock. Note: Using t...

62 18 Media guidelines Use recommended media (paper, transparencies, envelopes, card stock and labels) for your printer to avoid printing problems. For detailed information about media characteristics, refer to the Card Stock & Label Guide located on the Lexmark Web site at www.lexmark.com . Bri...

64 The following are not recommended for your printer: • Paper with a large cotton content • Paper with a rough or heavily textured surface • Coated papers, such as erasable bond • Preprinted papers manufactured with chemicals that may contaminate the printer • Paper designed for inkjet printers • D...

65 When printing on envelopes: • Try a sample of any envelopes before buying large quantities. • Use envelopes made from 90 to 105 g/m 2 (24 to 28 lb) bond paper. Do not use envelopes that: – Have excessive curl – Are stuck together – Are damaged – Contain windows, holes, perforations, cutouts, or e...

66 Card stock Note: Load card stock in the multipurpose feeder and heavy media tray only. Do not load more than 50 sheets of card stock into the multipurpose feeder. Loading more than 50 sheets of card stock or using the wrong paper source may cause paper jams or a failure to feed. You can load 250 ...

67 19 Tray linking Tray linking enables the automatic linking feature for trays when you use the same size and type of print media in multiple paper sources (trays). For example, let’s say you have loaded two optional trays with the same size print media and both are set to the same paper type. When...

68 20 Tips for successful printing Storing paper Properly storing the media helps ensure trouble-free printing. Use the following guidelines: • For best results, store media in an environment where the temperature is approximately 21 ° C (70 ° F) and the relative humidity is 40%. • Store cartons of ...

69 21 Determining supply status Print the menu settings page to check the status of printer supply items. See Printing the menu settings page for detailed instructions. One or two pages print depending on the number of menu settings you have. Look for “Supplies Menu” on the page; each item indicates...

70 22 Cleaning the LEDs If you are experiencing print quality problems such as voids, light streaks, or light print, you may need to clean the LEDs inside the top cover. Note: For instructions on opening the top cover, see Opening the top cover . 1 Complete the steps to open the top cover. 2 Remove ...

72 23 Closing the top cover CAUTION: Before closing the top cover make sure everyone is away from the printer and the area under the cover is free of hands, clothing, and other items. 1 Place both hands on the top cover as shown. 2 Press down firmly until the top cover clicks into place.

74 24 Conserving supplies Several settings in your application software or on the display let you conserve toner and paper: Supply Setting What the setting does For more information, see... Toner Toner Darkness in the Color Menu Lets you adjust the amount of toner released on a sheet of paper. The v...

75 25 Replacing a photodeveloper Your printer monitors the life of your photodevelopers. When a photodeveloper reaches the end of its life, the printer displays 84 Black Photo Dev Exhausted or 84 Color Photo Devs Exhausted . This message indicates it is time to replace one or more specified photodev...

77 Installing a photodeveloper Note: Your printer has four color-coded photodevelopers. Each photodeveloper has its own color-coded position. 1 Remove the replacement photodeveloper from the packing material. Note: The photodeveloper has a cover over the green developer film. Do not remove the cover...

80 26 Replacing supplies For information about replacing an individual supply item, click the headings below: The printer calculates and stores information on the number of images that have been printed. When a count for a supply nears the end of the supplies life, the Supplies status message appear...

82 27 Replacing the fuser Your printer monitors the life of your fuser. When the fuser reaches the end of its life, the printer displays 80 Fuser Exhausted . This message indicates it is time for you to replace the fuser. For best print quality, make sure you replace the fuser when the printer displ...

85 7 Lift the fuser up and out. Note: Do not discard the old fuser at this time. The oil coating roll will be installed in the new fuser. Installing the fuser 1 Remove the replacement fuser from the packing material, and remove any packing material from the fuser.

90 28 Replacing the oil coating roll Your printer monitors the life of your oil coating roll. When the oil coating roll reaches the end of its life, the printer displays 85 Coating Roll Exhausted . This message indicates that you must replace the oil coating roll to continue printing. For best print...

95 29 Replacing the transfer belt Your printer monitors the life of your transfer belt. When the transfer belt reaches the end of its life, the printer displays 80 Belt Exhausted . This message indicates it is time for you to replace the transfer belt. For best print quality, make sure you replace t...

96 Removing the transfer belt 1 Complete the steps in Preparing for maintenance on page 95 . 2 Make sure the printer is turned off. 3 Turn off or unplug any optional devices connected to the printer. W ARNING : Do not touch, drop, or place anything on the transfer belt. Touching the surface of the t...

99 Installing the transfer belt 1 Remove the replacement transfer belt from the packing material. 2 Align the transfer belt with the opening in the printer.

110 31 Opening the top cover To access the printer supplies and some of the paper jam areas, open the top cover: 1 Open the front door. 2 Rotate the top cover locking lever to the left.

112 32 Storing supplies Store supplies in their original packaging until you are ready to install them. Do not store supplies in: • Temperatures greater than 43°C (110°F) • An environment with extreme changes in humidity or temperature • Direct sunlight • Dusty places • A car for a long period of ti...

113 33 Resetting the maintenance counter After replacing the fuser or transfer belt, you must reset the maintenance counter. If the message Did you replace Fuser? or Did you replace Belt? appears, press Go . Otherwise, use the following steps to reset the fuser or transfer belt counter. Note: Althou...

115 34 Removing memory and network options Previously installed memory and interface options can easily be removed by using the procedures on the following pages. 1 Turn the printer off. 2 Unplug the power cord. 3 Disconnect the parallel or Ethernet cable from the printer. If you have any other devi...

116 3 Slide the cover up and away from the printer. W ARNING : The system board access cover must be replaced before operating the printer. Locating memory and network options Use the following illustration to locate the connector for the card you want to remove. Screws Screws Memory and flash memor...

117 Removing a memory card Complete the following steps if you need to remove a memory card. Otherwise, go to Installing the system board access cover . 1 Make sure the printer is turned off and the power cord is unplugged. 2 Follow the steps for Removing the system board access cover if it is still...

118 Removing an option card You need a number 2 Phillips screwdriver to remove an option card. 1 Make sure the printer is turned off and the power cord is unplugged. 2 Complete the steps for Removing the system board access cover if it is still installed. W ARNING : Option cards are easily damaged b...

119 4 Gently pull the option card completely out. 5 Place the option card in its original packaging. If you do not have the original packaging, wrap the option card in paper and store it in a box. 6 If you are not installing another option card in the connector, cover the opening with a blank intern...

120 3 Holding the firmware card by its sides, gently pull the card completely out. Avoid touching the metal pins on the bottom of the card. 4 Place the firmware card in its original packaging. If you do not have the original packaging, wrap the firmware card in paper and store it in a box. 5 If you ...

122 Installing the system board access cover After you have removed the options, complete the following steps to install the cover and system board. You need a number 2 Phillips screwdriver to install the cover. 1 Make sure the printer is off and unplugged. 2 Align the holes on the access cover with...

124 35 Removing an optional drawer 1 Turn the printer off. 2 Unplug the power cord. Note: To prevent an electrical overload, plug your printer into a well-grounded outlet on a non-ground fault interrupter (GFI) circuit. 3 Disconnect the parallel or Ethernet cable from the printer. If you have any ot...

126 36 Removing the duplex unit 1 Turn the printer off. 2 Open the duplex unit door.

129 37 Removing the high capacity feeder 1 Turn the printer off. 2 Unplug the high capacity feeder power cord from the electrical outlet. 3 Disconnect the interface cable from the side of the high capacity feeder. 4 Roll the high capacity feeder away from the printer. 5 Remove the high capacity feed...

132 38 Recycling used supplies Lexmark’s Operation ReSource SM program lets you participate in a worldwide recycling effort at no cost to you. Pack your old toner cartridge in the new toner cartridge shipping box. Follow the instructions in the box to send the old cartridge back to Lexmark. You can ...

133 39 Ordering supplies In the U.S. or Canada, call 1-800-438-2468 for information about Lexmark Authorized Supplies Dealers in your area. In other countries, contact the place where you bought your printer. You can also visit the Lexmark online store at www.lexmark.com to order supplies. Click the...

134 Ordering a toner cartridge When the 88 <color> Toner Low message appears on the display, you should order a new toner cartridge. You can continue to print after the 88 <color> Toner Low message appears for a few hundred pages until the print fades or no longer prints satisfactorily, ...

135 40 Calling for service When you call for printer service, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need your printer model type and serial number. Refer to the label on the inside of the fr...

137 42 Solving display problems If the suggested corrective action does not fix the problem, call your service representative. Problem Action Operator panel displays only diamonds or is blank. • Turn the printer off, wait about 10 seconds, and turn the printer on.• Performing Self Test appears on th...

138 43 Solving network printing problems If a job did not print or incorrect characters printed, verify that the Lexmark internal print server or external print server is set up properly and the network cable is connected. Note: Refer to the drivers CD for more details. For Novell users: • Make sure...

139 44 Checking an unresponsive printer If your printer is not responding, first make sure that: • The printer cable is securely attached to the printer and the host computer. • The power cord is plugged into the printer and a properly grounded electrical outlet. • The printer power switch is on. • ...

140 45 Solving printing problems If the suggested corrective action does not fix the problem, call your service representative. Problem Action Job did not print or incorrect characters printed. Make sure Ready appears on the operator panel before you send a job to print. Press Go to return to Ready ...

143 46 Solving print quality problems Problem Action Print is too light, or printed images or characters have voids or dropouts. Make sure you’re using recommended paper or other media. Use media from a new package. See Media guidelines . Make sure you have selected the correct Paper Type setting fo...

146 47 Clearing paper jams By carefully selecting print media and loading them properly, you should be able to avoid most paper jams. If jams do occur, follow the steps outlined in this section. To resolve the paper jam messages, you must clear the jammed area and then press Go to clear the message ...

147 200 Paper Jam <x> Pages Jammed (Check Areas A-F, T1-5, MPF) This message identifies the areas (A–F, MPF, or T1–T5) you need to check to remove the paper or to clear the message. The display will alternate between 200 Paper Jam <x> Pages Jammed and Check Areas A-F . , T1-5, MPF : Note...

152 3 Press Go . If the paper jam message continues, check and clear all paper from the paper path. Check Area D This message indicates a paper jam in the duplex unit area. To clear area D: 1 Open the duplex jam access door on the right side of the printer. 2 Gently pull out the duplex unit.

155 Removing small size paper from the duplex unit When printing on both sides of A5 or other small size paper, you may need to partially remove the duplex unit to clear the jam. 1 Turn off the printer. 2 Open the duplex unit door.

158 9 Close the duplex unit door. Check Area E This message indicates a jam in the top, middle, or bottom optional drawer paper path area. Note: If you have a high capacity feeder, pull the feeder away from the printer. 1 Open the jam access door on the top optional drawer.

163 240 Paper Jam Check MP Feeder 1 Slowly pull the jam straight out of the multipurpose feeder. If the paper will not come out, proceed with step 2. 2 Open the top cover. Note: If you need instructions on how to open the top cover, see Opening the top cover . 3 Remove the paper on the transfer belt...

170 49 Configuring printer alerts You can configure the printer several ways to let you know when it requires attention. Using the Setup Menu Selecting Auto Continue may affect how the printer alerts execute. This setting defines how long the printer waits after displaying a message before it resume...

171 50 Disabling operator panel menus To disable the operator panel menus so that changes cannot be made to the printer default settings: 1 Turn the printer off. Note: Disabling the operator panel menus does not prevent access to the Job Menu or to the Print and Hold function. 2 Press and hold Selec...

172 51 Understanding fonts Resident fonts Your printer is equipped with resident fonts stored permanently in printer memory. Different fonts are available in PCL 6 and PostScript 3 emulations. Some of the most popular typefaces, like Courier and Times New Roman, are available for all printer languag...

177 Resident bitmapped fonts Symbol sets A symbol set is an encoded collection of alphabetic and numeric characters, punctuation, and special characters available in the font you select. Symbol sets support the requirements for different languages or specific applications, such as math symbols used ...

179 52 Managing memory Printer memory Your printer ships with at least 64MB of memory. To determine the amount of memory currently installed in your printer, select Print Menus from the Utilities Menu. The total installed memory appears on the printout. For more information about printing the menu s...

180 Solving memory problems If your printer encounters a memory shortage when trying to print a job, it may post an error message ( 37 Insufficient Collation Area, 37 Insufficient Defrag Memory, 38 Memory Full, or 39 Complex Page ) , depending on the task it is trying to complete. See Understanding ...

181 Hard disk If you have a large number of permanent resources you’d like to download to your printer, you may want to install an optional hard disk. The hard disk works much like flash memory, but has a larger storage capacity for downloaded resources. You can also use the hard disk for job buffer...

182 Managing resources downloaded to flash or disk Use the MarkVision utility to manage the resources you store on flash memory or hard disk. MarkVision offers tools for; • Setting the download target, formatting the storage devices • Downloading resources • Deleting files • Moving files from one st...

183 53 Printer specifications Dimensions Dimension C910 C910n C910dn Height 497 mm (19.6 in.) 626 mm (24.6 in.) 626 mm (24.6 in.) Width 695 mm (27.4 in.) 695 mm (27.4 in.) 695 mm (27.4 in.) Depth 655 mm (25.8 in.) 655 mm (25.8 in.) 655 mm (25.8 in.) Weight 1 80.5 kg (177.1 lb) 99.0 kg (217.8 lb) 104...

184 54 Restoring factory default settings 1 Make sure the printer is on and the Ready message appears. 2 Press Menu until you see Utilities Menu, and then press Select . 3 Press Menu until you see Factory Defaults , and then press Select . 4 When Restore appears, press Select . The message Restoring...

186 56 Understanding printer messages The operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This topic provides a list of all printer messages, explains what they mean, and tells you how to clear the messages. Click...

190 Activating MenuChanges What this message means: The printer is activating changes made to the printer settings. What you can do: Wait for the message to clear. See also: Disabling operator panel menus Bin <x> Full What this message means: The specified bin is full. What you can do: Remove ...

192 Clearing JobAccounting Stat What this message means: The printer is deleting all job statistics stored on the hard disk. What you can do: Wait for the message to clear. Close Front Door What this message means: The printer front door is open. What you can do: Close the printer front door to clea...

193 Close Tray <x>Top Cover What this message means: The high capacity feeder door is open. Note: The high capacity feeder can only be installed as Tray 3 or Tray 5. What you can do: Close the top cover to clear the message. Copying What this message means: The printer is processing a copy job...

194 Deleting Jobs What this message means: The printer is deleting one or more held jobs. What you can do: Wait for the message to clear. Disabling Menus What this message means: The printer is responding to a request to disable the menus. What you can do: Wait for the message to clear. Note: While ...

195 Disk Recoveryx/5 yyy% What this message means: The printer is attempting to recover the hard disk. Disk recovery takes place in five phases; the second line on the operator panel display shows the percent complete of the current phase. What you can do: Wait for the message to clear. W ARNING : D...

196 Enter PIN:=___ What this message means: The printer is waiting for you to enter your four-digit personal identification number (PIN). What you can do: Use the operator panel buttons to enter the PIN you identified in the driver when you sent the confidential job to the printer. See also: Using t...

197 Formatting Diskyyy% What this message means: The printer is formatting the hard disk. When formatting takes longer than usual, the second line of the display shows the percent complete. What you can do: Wait for the message to clear. W ARNING : Do not turn the printer off while this message is d...

199 Install <device>or Cancel Job What this message means: The printer is requesting that a specified device be installed so it can print a job. What you can do: • Turn the printer off, install the specified device, and restart the printer. • Press Menu to open the Job Menu and cancel the curr...

200 Load <x> What this message means: The printer is trying to feed paper from a source it detects is empty. What you can do: • Load paper of the size and type requested in the second line of the display in the specified tray. The printer automatically clears the message and continues printing...

202 No Jobs Found.Retry? What this message means: The four-digit personal identification number (PIN) you entered is not associated with any confidential print job. What you can do: • Press Go to enter another PIN. • Press Stop to clear the PIN entry prompt. See also: Using the Print and Hold functi...

203 Power Saver What this message means: The printer is ready to receive and process data. It is reducing its electricity consumption while idle. If the printer remains inactive for the period of time specified in the Power Saver menu item (20 minutes is the factory default), the Power Saver message...

205 Printing JobAccounting Stat What this message means: The printer is processing or printing all job accounting statistics stored on the hard disk. What you can do: Wait for the message to clear. See also: Job Acct Stat Printing MenuSettings What this message means: The printer is processing or pr...

206 Prog System Code What this message means: The printer is programming new system code. What you can do: Wait for the message to clear and the printer to reset. W ARNING : Do not turn the printer off while this message is displayed. Program Flash What this message means: The printer is storing res...

207 Programming Error P<x> What this message means: An error occurred while the printer was programming code into memory. What you can do: Correct the problem specified on the second line of the display: Queuing andDeleting Jobs What this message means: The printer is deleting one or more held...

208 Ready What this message means: The printer is ready to receive and process print jobs. What you can do: Send a job to print. Ready Hex What this message means: The printer is in Hex Trace mode and is ready to receive and process print jobs. What you can do: • Send a job to print. All data sent t...

210 Restoring FactoryDefaults What this message means: The printer is restoring the factory default printer settings. When factory default settings are restored: • All downloaded resources (fonts, macros, symbol sets) in the printer memory are deleted. • All menu settings return to the factory defau...

211 Std Bin Full What this message means: The standard bin is full. What you can do: Remove the stack of paper in the bin to clear the message. Supplies What this message means: At least one of the printer supplies requires attention. For example, you may have a toner cartridge that is low on toner....

212 Tray <x> Low What this message means: The specified tray is low on paper. What you can do: Add paper to the tray to clear the message. See also: Loading a paper tray Tray <x> Missing What this message means: The specified tray is either missing or not fully inserted. What you can do:...

213 Waiting What this message means: The printer has received a page of data to print but is waiting for an End of Job command, a Form Feed command, or additional data. What you can do: • Press Go to print the contents of the buffer. • Press Menu to open the Job Menu and cancel the current job. See ...

215 33 Tray <x>Config Error What this message means: The optional Heavy Media tray is inserted into any tray location except Tray 1. What you can do: Remove the Heavy Media Tray from the invalid location to clear the message. 34 Short Paper What this message means: The printer has determined t...

217 37 InsufficientMemory What this message means: The printer memory is full and cannot continue processing current print jobs. What you can do: • Press Go to clear the message and continue the current print job. The printer frees memory by deleting the oldest held job and continues deleting held j...

219 40 Tray <x> SizeSense Error What this message means: The high capacity feeder detects an error in the size sensing mechanism. What you can do: • Turn off printer and make sure that all the high capacity feeder connectors are installed correctly. • Have the high capacity feeder size sensor ...

221 What these messages mean: The printer cannot establish communications with an installed network port. What you can do: • Press Go to clear the message and continue printing. The job may not print correctly. • Program new firmware for the network interface by way of the parallel port. • Press Men...

225 61 Defective Disk What this message means: The printer detects a defective hard disk. What you can do: • Press Go to clear the message and continue printing. • Install a different hard disk before you perform any operations that require one. See also: Setup Guide 62 Disk Full What this message m...

226 64 Unsupported Disk Format What this message means: The printer detects an unsupported disk format. What you can do: • Press Go to clear the message. • Format the disk. Note: Disk operations are not allowed until the disk is formatted. 80 BeltExhausted What this message means: The transfer belt ...

238 Power Saver Print Alignment Print Directory Print Fonts Print Menus Print Mode Print Net <x> Setup Print PS Error Print Timeout Printer Language Printer Usage Protocol PS SmartSwitch Infrared MenuLocalTalk MenuNetwork MenuParallel MenuSerial MenuUSB Menu Q R Replace Supplies Reset Printer ...

239 58 Color Menu Use the Color Menu to adjust print quality and customize color printing. Select a menu item for more details: Note: Values marked by an asterisk (*) are the factory default settings. Color Correction Purpose: To adjust the printed color to better match the colors of other output de...

242 59 Finishing Menu Use the Finishing Menu to define how the printer delivers the printed output. Select a menu item for more details: Note: Values marked by an asterisk (*) are the factory default settings. Blank Pages Purpose: To specify whether to include application-generated blank pages as pa...

243 Collation Purpose: To keep the pages of a print job stacked in sequence, particularly when printing multiple copies of the job. Values: Copies Purpose: To set the number of copies you want for the printer default value. (Set the number of copies required for a specific job from the printer drive...

244 Duplex Bind Purpose: To define the way to bind duplexed pages, and how the printing on the back of the sheet (even-numbered pages) is oriented in relation to the printing on the front (odd-numbered pages). Values: See also: Duplex Multipage Border Purpose: To print a border around each page imag...

245 Multipage Order Purpose: To determine the positioning of multiple page images when using Multipage Print. The positioning depends on the number of images and whether the images are portrait or landscape in orientation. For example, if you select 4-Up multipage printing and portrait orientation, ...

246 Multipage Print Purpose: To print multiple page images on one side of a sheet of paper. Also called n-up or Paper Saver. Values: See also: Multipage Border ; Multipage Order ; Multipage View Multipage View Purpose: To determine the orientation of a multipage sheet. Values: See also: Multipage Pr...

248 60 Infrared Menu Use the Infrared Menu to change printer settings affecting jobs sent to the printer through an infrared port. Select a menu item for more details: Note: Values marked by an asterisk (*) are the factory default settings. • Infrared Buffer • Infrared Port • Job Buffering • Max Bau...

249 Infrared Buffer Purpose: To configure the size of the infrared input buffer. Values: Note: Changing the Infrared Buffer menu item automatically resets the printer. See also: Resource Save Infrared Port Purpose: To activate the infrared por t. Values: Job Buffering Purpose: To temporarily store j...

253 61 Job Menu The Job Menu is only available when the printer is busy processing or printing a job, when a printer message is displayed, or when the printer is in Hex Trace mode. Press Menu to open the Job Menu. Select a menu item for more details: Cancel Fax Purpose: To cancel outgoing faxes befo...

255 62 LocalTalk Menu Use the LocalTalk Menu to change printer settings affecting jobs sent to the printer through a LocalTalk port. Select a menu item for more details: Note: Values marked by an asterisk (*) are the factory default settings. Job Buffering Purpose: To temporarily store jobs on the p...

256 LocalTalk Addr Purpose: To identify the LocalTalk Node number assigned to the printer. This menu item cannot be modified through the operator panel. LocalTalk Buffer Purpose: To configure the size of the LocalTalk input buffer. Values: Note: Changing the LocalTalk Buffer menu item automatically ...

259 63 Network Menu Use the Network Menu to change printer settings affecting jobs sent to the printer through a network port (either Standard Network or Network Opt <x>). Select a menu item for more details: Note: Values marked by an asterisk (*) are the factory default settings. Job Bufferin...

261 NPA Mode Purpose: To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol. Values: Note: Changing this menu item automatically resets the printer. PCL SmartSwitch Pu...

262 PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the network port requires it, regardless of the default printer language. Values: See also: PCL SmartSwitch ; Printer Language Std Net Setup Purpose: To configu...

265 Paper Loading Purpose: To properly handle preprinted paper loaded in a tray, whether the job is a duplexed job or a single-sided job. Values: First select a paper type: Then select a value: Note: If a user-defined name is available, it is displayed instead of Custom <x> Loading. The name i...

266 Paper Source Purpose: To identify the default paper source. Values: If you loaded the same size and type of paper in two paper sources (and the Paper Size and Paper Type menu items are correctly set), the trays are automatically linked. When one paper source is empty, paper automatically feeds f...

267 Use this menu item to: • Optimize print quality for the specified paper. • Select paper sources through your software application by selecting type and size. • Automatically link paper sources. Any sources containing the same type and size of paper are automatically linked by the printer, if you...

269 65 Parallel Menu Use the Parallel Menu to change printer settings affecting jobs sent to the printer through a parallel port (either Std Parallel or Parallel Opt <x>). Select a menu item for more details: Note: Values marked by an asterisk (*) are the factory default settings. Advanced Sta...

273 PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the parallel port requires it, regardless of the default printer language. Values: See also: PCL SmartSwitch ; Printer Language Protocol Purpose: To specify the...

274 66 PCL Emul Menu Use the PCL Emul Menu to change printer settings that only affect jobs using the PCL emulation printer language. Select a menu item for more details: Note: Values marked by an asterisk (*) are the factory default settings. A4 Width Purpose: To select the width of the logical pag...

276 Font Source Purpose: To determine the set of fonts displayed in the Font Name menu item. Values: See also: Font Name Lines per Page Purpose: To determine the number of lines that print on each page. Values: The printer sets the amount of space between each line (vertical line spacing) based on t...

277 Orientation Purpose: To determine how text and graphics are oriented on the page. Values: Pitch Purpose: To specify the font pitch for scalable monospaced fonts. Values: Pitch refers to the number of fixed-space characters in a horizontal inch of type. You can select a pitch from 0.08 to 100 cha...

278 Symbol Set Purpose: To choose a symbol set for a specified font name. Values: A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols used when printing with a selected font. Symbol sets support the different requirements for languages or specific application...

279 67 PostScript Menu Use the PostScript Menu to change printer settings that only affect jobs using the PostScript emulation printer language. Select a menu item for more details: Note: Values marked by an asterisk (*) are the factory default settings. Font Priority Purpose: To establish the font ...

281 68 Serial Menu Use the Serial Menu to change printer settings affecting jobs sent to the printer through a serial port (either Standard Serial or Serial Opt <x>). Select a menu item for more details: Note: Values marked with an asterisk (*) are the factory default settings. • Baud • Data B...

282 Baud Purpose: To specify the rate at which data can be received through the serial port. Values: See also: Technical Reference Data Bits Purpose: To specify the number of data bits that are sent in each transmission frame. Values: See also: Technical Reference 1200 57600 2400 115200 4800 138200 ...

284 Parity Purpose: To select the parity for serial input and output data frames. Values: See also: Technical Reference PCL SmartSwitch Purpose: To configure the printer so it automatically switches to PCL emulation when a print job received through the serial port requires it, regardless of the def...

285 PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the serial port requires it, regardless of the default printer language. Values: See also: PCL SmartSwitch ; Printer Language Robust XON Purpose: To determine w...

287 Serial Protocol Purpose: To select the hardware and software handshaking values for the serial interface. Values: See also: Technical Reference DTR* Hardware handshaking. DTR/DSR Hardware handshaking. XON/XOFF Software handshaking. XON/XOFF/DTR Combined hardware and software handshaking. XONXOFF...

288 69 Setup Menu Use the Setup Menu to configure a variety of printer features. Select a menu item for more details: Note: Values marked by an asterisk (*) are the factory default settings. Alarm Control Purpose: To establish whether the printer sounds an alarm when the printer requires operator in...

290 Jam Recovery Purpose: To establish whether the printer reprints jammed pages. Values: Job Accounting Purpose: To store statistical information about your most recent print jobs on the hard disk. The statistics include whether the job printed with or without errors, the print time, the job size (...

291 Job Acct Limit Purpose: To specify the number of print jobs for which statistics are maintained on your printer hard disk. Values: If you set Job Acct Limit to 10, the statistics from the 10 most recent print jobs are stored on the hard disk. When the limit is reached, statistics for the oldest ...

292 Power Saver Purpose: To specify the amount of time (in minutes) the printer waits after a job is printed before it goes into a reduced power state. Values: The factory default Power Saver setting depends on your printer model. Print the menu settings page to determine the current Power Saver set...

293 Printer Language Purpose: To establish the default printer language used to communicate data from the computer to the printer. Values: Note: Setting a printer language as the default does not prevent a software application from sending print jobs that use the other language. Printer Usage Purpos...

294 Wait Timeout Purpose: To specify the amount of time (in seconds) the printer waits to receive additional bytes of data from the computer. When this timeout expires, the print job is canceled. Values: Note: Wait Timeout is only available when you use PostScript emulation. This menu item has no ef...

295 70 Supplies Menu The Supplies Menu provides information about printer supplies that require attention. It is only available when a supply is low or needs replacement. Select a menu item for more details: Belt Purpose: To view the status of the transfer belt. Values: Note: Continued use of the tr...

296 Black Photo Dev Purpose: To view the status of the black photodeveloper. Values: See also: Replacing a photodeveloper Coating Roll Purpose: To view the status of the oil coating roll. Values: Note: Continued use of the oil coating roll after the warning appears on the display may result in poor ...

298 Replace Supplies Purpose: To view the status of printer supplies. Values: Supplies Life Purpose: To view the status of printer supplies. Values: Fuser =Not Replaced =Replaced =Replace Now Belt =Not Replaced =Replaced =Replace Now <color> Toner =Low =Empty=xxx% Coating Roll =Life Warning =E...

299 71 USB Menu Use the USB Menu to change printer settings affecting a Universal Serial Bus (USB) port (USB Option <x>). Select a menu item for more details: Note: Values marked by an asterisk (*) are the factory default settings. Job Buffering Purpose: To temporarily store jobs on the printe...

302 72 Utilities Menu Use the Utilities Menu to print a variety of listings relating to available printer resources, printer settings, and print jobs. Other menu items let you set up printer hardware and troubleshoot printer problems. Select a menu item for more details: Color Samples Purpose: To as...

303 Defragment Flash Purpose: To retrieve storage area lost when resources are deleted from flash memory. Values: W ARNING : Do not turn off the printer while the flash is defragmenting. Factory Defaults Purpose: To return your printer settings to the factory default values. Values: See also: Restor...

304 Format Flash Purpose: To format the flash memory. Values: W ARNING : Do not turn off the printer while the flash is formatting. Hex Trace Purpose: To help isolate the source of a print job problem. With Hex Trace selected, all data sent to the printer is printed in hexadecimal and character repr...

305 Print Alignment Purpose: To perform a transfer belt alignment procedure by entering a series of alignment values. Values: See also: Replacing the transfer belt ; Printing Alignment Page Print Directory Purpose: To print a list of all the resources stored in flash memory or on the hard disk. Note...

307 73 Notices • Edition notice • Trademarks • Licensing notice • Safety information • Cautions and warnings • Electronic emission notices • Noise emission levels • Energy Star Edition notice October 2001 The following paragraph does not apply to any country where such provisions are inconsistent wi...

308 References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or servic...

309 Other trademarks are the property of their respective owners. Licensing notice The printer resident software contains: • Software developed and copyrighted by Lexmark • Lexmark modified software licensed under the provisions of the GNU General Public License version 2 and the GNU Lesser General ...

310 Click the title of the document you want to review: The Lexmark modified GNU licensed software is free software; you can redistribute it and/or modify it under the terms of the licenses referenced above. These licenses do not provide you any rights to the Lexmark copyrighted software in this pri...

311 Electronic emission notices Federal Communications Commission (FCC) compliance information statement The Lexmark C910 has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) ...

312 Japanese VCCI notice The United Kingdom Telecommunications Act 1984 This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect connections to the public telecommunications systems in the United Kingdom. Noise emission levels The following measurements were made in a...

313 Index Numerics 1565 Emul Error Load Emul Option 213 2<xx> Paper Jam 21330 <color> Print Unit Missing 21430 Coating Roll Missing 21432 Unsupported <color> Cartridge 214 33 Tray <x> Config Error 21534 Short Paper 21535 Res Save Off Deficient Memory 215 37 Insufficient Colla...